[font=Calibri][size=3][color=#004080][font=Calibri][size=3][color=#004080][font=Calibri][size=3][color=#004080]Cancel job 

[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0]Mongkol Jokkaew[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] 
[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Calibri][size=2][color=#2f2f2f][font=Calibri][size=2][color=#2f2f2f][font=Calibri][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service
[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. 
T: + 66 (0)2 207 9000
F: + 66 (0)2 207 9198
[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][email=Mongkol@thaiamadeus.com][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff]Mongkol@thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/email][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f] 
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[/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.amadeus.com/blog][img=274,158]http://www.tg1a.com/technical/Image12.gif[/img][/url]
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[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Tahoma][size=2][font=Tahoma][size=2]From:[/b] MONGKOL MJ. JOKKAEW 
[b]Sent:[/b] Tuesday, April 19, 2011 6:07 PM
[b]To:[/b] 'Onsite@Acer. Co. Th'
[b]Cc:[/b] Technical Support Mail Group
[b]Subject:[/b] acer acer / 19-04-11 / 18.08 / LTR No: 524899
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[/size][/font][/size][/font][font=Calibri][size=5][color=#ff0000][font=Calibri][size=5][color=#ff0000][font=Calibri][size=5][color=#ff0000]Request on site next day 
[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Calibri][size=3][font=Calibri][size=3]Message Created: 19APR2011 18:04

Call Received 19APR2011 16:10 by Linda Poonwongpracha
From Unknown/
from company: Pan Air Travel Service
1111/93 Baan Klangmuang Ratchada-Ladprao, Ladprao Rd., Jankasem, Jatujak

Bangkok
Phone:+6629381444
Fax:+6629389044

LTR No: 524899
Title: T/Request:1A Selling Platform-Local script&appli.
Severity: Low
Status: Pending Provider

Description:
1com cannot access to AMA.

Solution:

======= Date: 19Apr11 Time: 16:45 (Mongkol Jokkaew) =======
chk modem tot slow call tot k. teerapat chk 
user k. 02 938 1444 / 203 

======= Date: 19Apr11 Time: 17:59 (Areerat Kittivanidchawat) =======

- K.Arthip from TOT call to inform that agt internet down so change gateway for agt still unable to access only 1 PC.
======= Date: 19Apr11 Time: 18:04 (Mongkol Jokkaew) =======
pls on site connect line 1 pc to router amadeus
user k. maarenee 02 938 1444 / 203
user request on site 09.00 am 20-04-11

[/size][/font][/size][/font][b][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0]Mongkol Jokkaew[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] 
[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Calibri][size=2][color=#2f2f2f][font=Calibri][size=2][color=#2f2f2f][font=Calibri][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service
[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. 
T: + 66 (0)2 207 9000
F: + 66 (0)2 207 9198
[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][email=Mongkol@thaiamadeus.com][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff]Mongkol@thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/email][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f] 
[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f] 
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