[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 25-12-2012 17:02 [/i]

Staff On Site :Siridon 089-774-8830
Case no : 400854Y
Date : 25-12-12 / 11.00 
Solution :
Close Job :
Comment :
Contact : 02-2079181 k.

Message Created: 25DEC2012 10:56

Call Received 25DEC2012 10:24 by Theeradet Thammapanya
From Unknown/
from company: JTB Thailand
54 Harinthorn Building, 4th Floor, Room 4B, North Sathorn Rd., Silom, Bangrak

Bangkok
Phone:6626322803
Fax:6622679210

LTR No: 669765
Title: Mid/Back Offic :pro control
Severity: Low
Status: Pending Provider

Description:

- agent can't find booking in pro control
======= Date: 25Dec12   Time: 10:40   (Theeradet Thammapanya) =======
ni aca TB6254
STATUS:   PRINTER - 58664F11                                                    
          INVOICE NUMBER RANGE - NO NUMBERS                                     
          QUEUE COUNT - 0000                                                    
          STATUS - WAITING                                                      
>ni aca TB6254 stop
STOP:     NIACA 58664F11 STOPPED                                                
>ni aca TB6254
STATUS:   PRINTER - 58664F11                                                    
          INVOICE NUMBER RANGE - NO NUMBERS                                     
          QUEUE COUNT - 0000                                                    
          STATUS - STOPPED                                                      
> 



>ni aca TB6254
STATUS:   PRINTER - 58664F11                                                    
          INVOICE NUMBER RANGE - NO NUMBERS                                     
          QUEUE COUNT - 0002                                                    
          STATUS - STOPPED                                                      
>ni aca TB6254 start
START:    NIACA 58664F11 STARTED                                                
>ni aca TB6254
STATUS:   PRINTER - 58664F11                                                    
          INVOICE NUMBER RANGE - NO NUMBERS                                     
          QUEUE COUNT - 0000                                                    
          STATUS - WAITING                                                      
> 

Solution:

======= Date: 25Dec12   Time: 10:52   (Mongkol Jokkaew) =======
pls on site chk cid air and swap cid at agent pc acer
request k. siridon on site  user k. wanchat tel 02 632 2803

[b]Mongkol  Jokkaew[/b]
[b]Technical Support  [/b]
Customer Service
THAI-Amadeus Southeast Asia Co., Ltd.
T: + 66 2 207 9000
F: + 66 2 207 9198
[email=mongkol@thaiamadeus.com][color=blue]mongkol[/color][color=blue]@thaiamadeus.com[/color][/email]
[url=http://www.thaiamadeus.com/][color=blue]www.thaiamadeus.com[/color][/url]