[b][font=Tahoma][size=2][font=Tahoma][size=2]From:[/b] WERANON WK. KLAIPRAYOUN 
[b]Sent:[/b] Monday, May 16, 2011 10:07 AM
[b]To:[/b] Onsite@Acer. Co. Th
[b]Cc:[/b] Technical Support Mail Group
[b]Subject:[/b] ACER HP / 16-5-11 / 10:10 / LTR No: 530778 / Urgent
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Message Created: 16MAY2011 10:05

Call Received 16MAY2011 09:20 by Chiraphong Khumkhrong
From Unknown/
from company: Nilton Travel Center Ltd., Part.
27/24 Charoenkrung Lane 30, Charoenkrung Road, Bangrak

Bangkok
Phone:+66223549878
Fax:+6622371056

LTR No: 530778
Title: T/Request:1A Selling Platform-Local script&appli.
Severity: Low
Status: Open

Description:

======= Date: 16May11 Time: 09:20 (Chiraphong Khumkhrong) =======
unable to access internet
======= Date: 16May11 Time: 09:21 (Chiraphong Khumkhrong) =======
call back K.Pakamat 02 2371057-9 ext 15

Solution:

======= Date: 16May11 Time: 10:05 (Weranon Klaiprayoun) =======
- router true down G/W 192.168.0.249
- router 1A can use normal G/W 192.168.0.254
- change to router 1A & set DNS 
- pls onsite check all network
- contact K.Pakamart 02 237 1057-9 # 15

[/size][/font][/size][/font][b][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0]Weranon Klaiprayoun[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] 
[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service 
[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. 
T: + 66 (0)2 207 9000 
F: + 66 (0)2 207 9198 
[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][email=weranon@thaiamadeus.com][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff]weranon@thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/email][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f] 
[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f] 
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