[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 8-2-2013 11:41 [/i]

Staff On Site : Wanchai  087-847-0143
Case no : 479373Y
Date :  8-02-13 / 10:10 
Solution :
Close Job:
Comment :
Contact : 02-2079181 k. 

[font=Calibri][size=3][font=Calibri][size=3]Message Created: 08FEB2013 10:02

Call Received 08FEB2013 09:25 by Theeradet Thammapanya
From Unknown/
from company: Sigma Travel Service Co., Ltd.
474 S.C. Park Hotel (Shop 1), Soi Ramkhamhaeng 39, Ramkhamhaeng Rd., Wangthonglang, Wangthonglang

Bangkok
Phone:+6629356561
Fax:+6625303066

LTR No: 679457
Title: T/Request:1A Selling Platform-Local script&appli.
Severity: Low
Status: Pending Provider

Description:

- Agent can't use net

Solution:

======= Date: 08Feb13 Time: 09:40 (Weranon Klaiprayoun) =======
- can't ping all router 
- no have package connect with router 1A
- advise agent check switch & route but agent can't do it
- wait tech agent check all
======= Date: 08Feb13 Time: 10:02 (Weranon Klaiprayoun) =======
- Acer pls onsite check lan connection
- contact K.Pannee 02 935-6561-2

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