Staff On Site : JJL Yala
Case no :1014789Y 
Date : 23-12-13 /17:32
Solution :
Close Job:
Comment :
Contact : 02-2079181 k.
[b]agt request onsite [/b][b]08.30[/b][b]am [/b][b]24/12/2013[/b]
[color=#000000]Message Created: 23DEC2013 17:31[/color]
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[/color]
[color=#000000]Call Received 23DEC2013 17:28 by Ekkapong Nganpongsa[/color]
[color=#000000]From Unknown/[/color]
[color=#000000]from company: Saisopha Ltd., Part.[/color]
[color=#000000]91 Pipit Pakdee Rd., A. Muang[/color]
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[/color]
[color=#000000]Yala[/color]
[color=#000000]Phone:+6673212582[/color]
[color=#000000]Fax:+6673212309[/color]
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[/color]
[color=#000000]LTR No: 744669[/color]
[color=#000000]Title: T/Request:Malware 1A Owned[/color]
[color=#000000]Severity: Low[/color]
[color=#000000]Status: Pending Provider[/color]
[color=#000000]
[/color]
[color=#000000]Description:[/color]
[color=#000000]======= Date: 23Dec13   Time: 17:30   (Ekkapong Nganpongsa) =======[/color]
[color=#000000]Windows show error "Spooler SubSystem App" 2pc server[/color]
[color=#000000]All driver printer & Pro printer allway lost 2pc server[/color]
[color=#000000]PC client can't print sharing printer[/color]
[color=#000000]
[/color]
[color=#000000]
[/color]
[color=#000000]Solution:[/color]
[color=#000000]======= Date: 23Dec13   Time: 17:31   (Ekkapong Nganpongsa) =======[/color]
[color=#000000]Acer team pls onsite chk virus and windows error 2pc server(proprinter) and all pc client[/color]
[color=#000000]Chk Pro Printer 2PC server[/color]
[color=#000000]after solved windows error pls chk printer sharing on network[/color]
[color=#000000]contact agt k.torn 086-4809479 ,086-4809489[/color]
[color=#000000]agt request onsite 08.30am 24/12/2013[/color]


[b]Best Regards.[/b]
[b]Ekkapong  Nganpongsa[/b]
[b]Technical Coordination Officer,[/b]
[b]Customer Service.[/b]
THAI-Amadeus Southeast Asia Co.,Ltd. 
T: + 66 (0)74 245 333 
F: + 66 (0)74 246 233 
[email=nawarat@thaiamadeus.com]ekkapong@thaiamadeus.com[/email]
[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url]