INSERT INTO `cdb_posts` (`pid`, `fid`, `tid`, `first`, `author`, `authorid`, `subject`, `dateline`, `message`, `useip`, `invisible`, `anonymous`, `usesig`, `htmlon`, `bbcodeoff`, `smileyoff`, `parseurloff`, `attachment`, `rate`, `ratetimes`, `status`) VALUES
(3792, 35, 1771, 1, 'Tiwa_P', 38, 'ACER DELL/21-01-10/15.41/LTR No: 413293:COMPLETE', 1264064012, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 22-1-2010 15:05 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Message Created: 21JAN2010 15:41\r\n\r\nStaff on site : tiwa 0817780017\r\nDate : 21/01/2010 / Time: 15:57\r\nJOB acer : 210110-526\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : [/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=2]\r\nCall Received 21JAN2010 15:35 by Nichakamol Phruksachat\r\n\r\nFrom Unknown/\r\nfrom company: Travel Technology Service Co., Ltd.\r\n99/9 Unit 2004, 20th Floor, Central Plaza Chaengwattana Office Tower,\r\nMoo 2, Chaengwattana Road., Bang Talad, Pakkred,\r\nNonthaburi\r\nPhone:+6625034457\r\nFax:+6629840188\r\n\r\nLTR No: 413293\r\nTitle: T/Request: Monitor\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 21Jan10 Time: 15:41 (Narong Taveerat) =======\r\nPls chk monitor LCD DELL no power because short circuit and prepare power cord for replace\r\ncontact K. Kuakoon tel. 02-8353805\r\n\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3793, 35, 1756, 0, 'Narin_K', 52, 'RE: ACER DELL / 19-01-10 / 14:05 LTR No: 412760  : complete', 1264065023, 'Staff on site : Narin K  Tel : 0815353711\r\nDate 190110: / Time: 14:05 \r\nJOB acer : 190110-516\r\nSolution : Install new windows and Amadeus vista , Printer\r\nChange : -\r\nClosed job : 16.08\r\nContact Age : \r\nComment : \r\nContact Amadeus  : คุณณรงค์', '118.173.229.170', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3794, 35, 1772, 1, 'Tiwa_B', 45, 'ACER DELL/21-01-10/17.52/LTR No: 413341:-Complete', 1264071207, '[i=s] แก้ไขล่าสุด Tiwa_B เมื่อ 22-1-2010 11:07 [/i]\n\nStaff on site : Tiwa 085-1044239\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 21JAN2010 17:24\r\n\r\nCall Received 21JAN2010 17:22 by Narong Taveerat\r\nFrom Unknown/\r\nfrom company: Acc & Express Service\r\n52/20-21 Klangmuang Rd., T. Naimuang, A. Muang\r\n\r\nKhon Kaen\r\nPhone:+6643334387\r\nFax:+6643239024\r\n\r\nLTR No: 413341\r\nTitle: T/Request:Malware 1A Owned\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 21Jan10 Time: 17:24 (Narong Taveerat) =======\r\nPls clean virus contact k. Tidarat 043-334387\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3795, 35, 1772, 0, 'Tiwa_B', 45, '', 1264071408, 'User สะดวกให้เข้า Service ในวันศุกร์ ที่ 22-01-2010  เวลา 8.30 Am ได้ทำการ Update กับ Helpdesk Amadeus K. ณรงค์\r\nเมื่อเวลา 17.50pm', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3796, 35, 1761, 0, 'Chanin_J', 56, '', 1264072152, 'ACER acer /21-01-10 /08:41 /LTR No: 413116 - COMPLETE\r\n\r\nStaff on site: Engineer Name : Chanin J. >>  Tel No. 089-4685344 \r\nDate: 21/01/2010  / Time: 08:41\r\nJOB Acer : 210110-24\r\nSolution : \r\nChange Hardware:s/n:  Change VGA Cable\r\nClosed job : 11.00\r\nComment : K.Ekkapong.\r\nContact 02 207-9181:', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3797, 35, 1757, 0, 'Chanin_J', 56, '', 1264072390, 'ACER acer /19-01-10 /14:16 /LTR No: 412766: COMPLETE\r\n\r\nStaff on site : Chanin_j 089-4685344\r\nDate 19/01/10:  / Time: 14:16\r\nJOB acer :  190110-542\r\nSolution : \r\nChange :  Change Mainboard\r\nClosed job :\r\nComment : 10.30\r\nContact 02-207-9181 k.Ekkapong\r\ncomplete :', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3798, 35, 1771, 0, 'Tiwa_B', 45, '', 1264078620, 'ไปถึง Site แล้ว User กลับบ้านก่อนจะเข้าไป Service ในวันที่ 22/01/2010 ช่วงเช้า', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3799, 35, 1773, 1, 'Tiwa_P', 38, 'acer acer / 22-01-10 / 10.08 / LTR No: 413374:COMPLETE', 1264131474, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 25-1-2010 09:23 [/i]\n\nStaff on site : tiwa 0817780017\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 22JAN2010 10:04\r\n\r\nCall Received 22JAN2010 10:01 by Warunee Tuwanut\r\nFrom Unknown/\r\nfrom company: H.I.S. Tours / Pattaya Branch\r\n369/1 Moo 9, Nongprue, Banglamung,\r\n\r\nCholburi\r\nPhone:+6638362163\r\nFax:+6638362165\r\n\r\nLTR No: 413374\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\ncom no power \r\n\r\ncom is acer\r\n\r\nagt K.mantana\r\n\r\nSolution:\r\n\r\n======= Date: 22Jan10 Time: 10:04 (Mongkol Jokkaew) =======\r\npls on site change monitor acer no power \r\nuser k. mantana tel 038-362-163\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3800, 35, 1774, 1, 'Tiwa_P', 38, 'ACER DELL / 22-01-10  / 10:24 LTR No: 413383:COMPLETE', 1264131536, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 22-1-2010 16:01 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on site : tiwa 0817780017\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\nMessage Created: 22JAN2010 10:24\r\n\r\nCall Received 22JAN2010 10:15 by Tosama Yosma\r\nFrom Unknown/\r\nfrom company: Pan Oceana Travel Co., Ltd.\r\n518/3 Panunee Building, 7th Floor,\r\nPloenchit Rd., Patumwan\r\nBangkok\r\nPhone:+6622500632\r\nFax:+6622528320\r\n\r\nLTR No: 413383\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nAGT can\'t using Vista due system error\r\n\r\nSolution:\r\n\r\n======= Date: 22Jan10 Time: 10:24 (Sukhum Wachirapitak) =======\r\nPls check windows ctc.K.Somying\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sukhum Wachirapitak\r\n[/color][/font][/color][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=sukhum@thaiamadeus.com]sukhum@thaiamadeus.com[/email]\r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3801, 35, 1775, 1, 'Tiwa_P', 38, 'acer dell / 22-01-10 / 10.27 / LTR No: 413386:COMPLETE', 1264131954, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 22-1-2010 12:57 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on site : KHIPTHASETH 0840707179\r\nDate :  / Time: 22-01-2010\r\nJOB acer : 220110-114\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n\r\nMessage Created: 22JAN2010 10:24\r\n\r\nCall Received 22JAN2010 10:20 by Areerat Kittivanidchawat\r\nFrom Unknown/\r\nfrom company: Thai Siri Service & Trading Co., Ltd.\r\n852-854 Mungkorn Rd., Samphantawongse\r\n\r\nBangkok\r\nPhone:+6622240055\r\nFax:+6622244602\r\n\r\nLTR No: 413386\r\nTitle: Amadeus Selling Platform - Slow response\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n- K.Kanok- on informed that only her PC slow response.\r\n\r\nSolution:\r\n\r\n- Informed agt to scan virus first but still persist then transfer to Technical (K.Mongkol)\r\n======= Date: 22Jan10 Time: 10:24 (Mongkol Jokkaew) =======\r\npls on site clean virus 1 pc dell \r\nuser k. kanogon tel 02-224-0055\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3802, 35, 1772, 0, 'Tiwa_B', 45, '', 1264133120, 'เข้าไปที่ร้านของลูกค้าแล้วเป็นเครื่อง ของ dell จึงทำการแจ้งกับทางลูกค้าว่าแก้ใขได้เฉาะเครื่องเอเซอร์ครับ', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3803, 35, 1776, 1, 'Tiwa_P', 38, 'ACER HP/22-01-10/10.50/LTR No: 413396:COMPLETE', 1264133873, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 23-1-2010 13:07 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on site : tiwa 0817780017\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n\r\nMessage Created: 22JAN2010 10:48\r\n\r\nCall Received 22JAN2010 10:36 by Warunee Tuwanut\r\nFrom Chakvithannides/ Arunratana\r\nfrom company: Turismo Asia Co., Ltd.\r\n511 Sri Ayuthaya Soi 6, Sri Ayuthaya Rd., Phayathai\r\n\r\nBangkok\r\nPhone:+6626401777\r\nFax:+6626427357\r\n\r\nLTR No: 413396\r\nTitle: Amadeus Selling Platform\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nset vista \r\n\r\nagt K.Surat\r\n\r\nSolution:\r\n\r\n======= Date: 22Jan10 Time: 10:48 (Narong Taveerat) =======\r\nPls chk windows ,vista and script vista, fax email contact K. Surat 02-6401777 #5006\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3805, 35, 1776, 0, 'Tiwa_P', 38, '', 1264134239, 'ได้ทำการติดต่อ ทาง User แล้ว User สะดวกให้เข้า Service เวลา 13.30pm\r\n\r\nติดต่อ Amadues k.อาจหาญ', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3806, 35, 1771, 0, 'Tiwa_P', 38, '', 1264134469, 'ได้ทำการขอเบอร์ไปทาง Amadeus แล้ว จะเข้าดำเนินการ เวลา 12:00 ครับ', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3807, 35, 1772, 0, 'Tiwa_B', 45, '', 1264136018, 'Staff on site : Tiwa_B 085-1044239\r\nDate 22/01/10:  / Time: 09:10\r\nJOB acer :  210110-615\r\nSolution : PC  NOT ACER ,INFORM COSTOMER WE CAN RESPONSE ACER ONLY\r\nChange :  \r\nClosed job : 10.56\r\nComment : \r\nContact 02-207-9181 K.MONGKOL\r\ncomplete :10.56', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14654, 123, 6806, 0, 'Anusorn_P', 48, '', 1326714586, 'update ลูกค้าให้ move 7 pc', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14655, 123, 6806, 0, 'Anusorn_P', 48, '', 1326714705, 'Staff On Site : Kuekrit 0839844094\r\nJob acer : 160112-242\r\nDate : 16-01-11 / 11.18 \r\nSolution : move 7 pc\r\nClose Job: 18.01\r\nComment : -\r\nContact : 02-2079181 k.Mongkol\r\nMessage Created: 16JAN2012 11:14', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14662, 123, 6814, 0, 'Tiwa_P', 38, '', 1326781939, 'คุณ แดง  Request Onsite 15.00 Update K. Burin', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14664, 123, 6814, 0, 'Tiwa_P', 38, '', 1326786932, 'รอ Spare Part เข้าไปทำการ เปลี่ยนให้ Agent Onsite 18/01/2010 9.00 Update k. Weranon 14.54\r\nเนื่องจาก Agent ปิดร้านตอน บ่าย 3 โมง', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14661, 123, 6814, 1, 'Tiwa_P', 38, 'ACER acer /17-01-12 /12:24 /LTR No: 587033 : (Songkhla) : COMPLETE (H/W)', 1326781848, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 18-1-2012 10:16 [/i]\n\n[align=left][table][tr][td][color=#000000][font=Calibri]Staff On Site : [font=Verdana][color=#444444]JJL [/color][/font][/font][/color]\r\n[font=Calibri]Job acer : 170112-329[/font]\r\n[color=#000000][font=Calibri]Date : 16-01-11 / 12.24\r\n[/font][/color]\r\n[color=#000000][font=Calibri]Solution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.[/font][/color]\r\n[color=#000000][font=Calibri]\r\n[/font][/color]\r\n[color=#000000][font=Calibri]Message Created: 17JAN2012 12:22\r\n\r\nCall Received 17JAN2012 12:21 by Ekkapong Nganpongsa\r\nFrom K.Kasemsan/ tel 074-232-478\r\nfrom company: Hosni Express And Tours / HDY (Songkla)\r\n47/112-113 Niphat-Songkraw 2 Rd., A. Hadyai\r\n\r\nSongkhla\r\nPhone:+6674243380\r\nFax:+6674232478\r\n\r\nLTR No: 587033\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n======= Date: 17Jan12   Time: 12:22   (Ekkapong Nganpongsa) =======\r\nAgt inform 1pc can\'t boot\r\n\r\n\r\nSolution:\r\n======= Date: 17Jan12   Time: 12:22   (Ekkapong Nganpongsa) =======\r\nAcer pls onsite chk and clean hardware 1pc acer s670g\r\nContact agt k.kasem 074-243380\r\n\r\nBest Regards.\r\nEkkapong  Nganpongsa\r\n\r\nTechnical Coordination Officer,\r\nCustomer Service.\r\nTHAI-Amadeus Southeast Asia Co.,Ltd.\r\n\r\nT: + 66 (0)74 245 333\r\n\r\nF: + 66 (0)74 246 233\r\n\r\n[email=ekkapong@thaiamadeus.com]ekkapong@thaiamadeus.com[/email]\r\n\r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url]\r\n\r\n[/font][/color][/td][/tr][/table][/align]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3810, 35, 1773, 0, 'Tiwa_P', 38, '', 1264139410, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 22-1-2010 17:55 [/i]\n\nได้ทำการเข้าไปตรวจสอบที่ Site แล้ว ปรากฏว่า LCD เสีย จะเข้าไปทำการเปลียนในวันที่ 23-01-2010 ช่วงเช้า', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3811, 35, 1775, 0, 'Tiwa_P', 38, '', 1264139800, 'Staff on site : KHIPT6HASETH 0840707179\r\nDate :  / Time: 22-01-2010\r\nJOB acer : 220110-114\r\nSolution : Clear temp IE / Change systems Window\r\nChange : No Part\r\nClosed job :11.55\r\nComment :\r\nContact 02-207-9181 k.อาจหาญ\r\ncomplete : 11.55', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3815, 35, 1780, 1, 'Anusorn_P', 48, 'ACER DELL / 22-01-10 / 10:45 LTR No: 413398-Complete', 1264143960, '[i=s] แก้ไขล่าสุด Anusorn_P เมื่อ 23-1-2010 14:17 [/i]\n\n[size=17.5pt][color=#000000][font=Times New Roman]Staff on site : Anusorn_p[/font][/color][/size]\r\n[size=17.5pt][color=#000000][font=Times New Roman]Date : 22/01/2010 Time: 13.50[/font][/color][/size]\r\n\r\n[size=17.5pt][color=#000000][font=Times New Roman]JOB ACER : 220110-343\r\nSolution : \r\nChange Hardware: \r\nClosed job : [/font][/color][/size]\r\n[size=17.5pt][color=#000000][font=Times New Roman]Comment : \r\nContact Agt: [/font][/color][/size]\r\n[size=17.5pt][font=Times New Roman][color=#000000]Contact Amadeus : [/color][/font][/size]\r\n[size=17.5pt][font=Times New Roman][color=#000000][/color][/font][/size]\r\n[size=17.5pt][font=Arial][size=2][font=Arial][size=2]Message Created: 22JAN2010 10:44\r\n\r\nCall Received 22JAN2010 10:42 by Sukhum Wachirapitak\r\nFrom Unknown/\r\nfrom company: Global Union Express / Chiangmai\r\n35 Changmoi Rd., A. Muang\r\n\r\nChiangmai\r\nPhone:+6653234400\r\nFax:+6653234404\r\n\r\nLTR No: 413398\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 22Jan10 Time: 10:44 (Sukhum Wachirapitak) =======\r\nCan\'t access to windows ctc.K.Chaiyod\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sukhum Wachirapitak\r\n[/color][/font][/color][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=sukhum@thaiamadeus.com]sukhum@thaiamadeus.com[/email]\r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Times New Roman]\r\n\r\n[/font][/size]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3817, 35, 1771, 0, 'Tiwa_P', 38, '', 1264147518, 'Staff on site  : Narong\r\nDate :  / Time : 22/01/2010\r\nJOB acer       : 210110-526\r\nSolution       : Change LCD\r\nChange         : LCD\r\nClosed job     : 13.13\r\nComment        :\r\nContact        :  02-207-9181 k.มงคล\r\ncomplete       : 13.13', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3819, 35, 1781, 1, 'Tiwa_P', 38, 'acer hp / 22/01-10 / 15.29 / LTR No: 413499:COMPLETE', 1264149281, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 23-1-2010 13:03 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on site       : TIENCHAI 0816152077\r\nDate :  / Time  :  22/01/2010\r\nJOB acer        : \r\nSolution          : \r\nChange          : \r\n[align=left]Closed job      :[/align]Comment       :\r\nContact          :  02-207-9181 k.\r\ncomplete        : \r\n\r\nMessage Created: 22JAN2010 15:24\r\n\r\nCall Received 22JAN2010 15:19 by Warunee Tuwanut\r\nFrom Chakvithannides/ Arunratana\r\nfrom company: Turismo Asia Co., Ltd.\r\n511 Sri Ayuthaya Soi 6, Sri Ayuthaya Rd., Phayathai\r\n\r\nBangkok\r\nPhone:+6626401777\r\nFax:+6626427357\r\n\r\nLTR No: 413499\r\nTitle: Amadeus Selling Platform\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\ninstall vista\r\n\r\nagt K.Arunrat\r\n\r\nSolution:\r\n\r\n======= Date: 22Jan10 Time: 15:24 (Mongkol Jokkaew) =======\r\npls on site chk windows problem \r\ncomputer hp user k. arunrat tel 02-640-1777/0 \r\nagent request on site 09.00 am 23-01-10\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3820, 35, 1776, 0, 'Tiwa_P', 38, '', 1264150814, 'ลูกค้าไม่สะดวกให้ทำการ Service ลูกค้านัดให้เข้าไปวันที่ 23-01-2010\r\n\r\nเวลา 10.00PM ติดต่อทาง Amadeus K.สุขุม', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3821, 35, 1774, 0, 'Tiwa_P', 38, '', 1264151038, 'Staff on site : POLLASART 0858435831\r\nDate :  / Time: 22/01/2010\r\nJOB acer : 220110-113\r\nSolution : INSTALL OS AND INSTALL VISTA\r\nChange : NO PART\r\nClosed job : 15.51\r\nComment :\r\nContact 02-207-9181 k.มงคล\r\ncomplete :  15.51', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3822, 35, 1781, 0, 'Tiwa_P', 38, '', 1264151352, 'เข้าไปทำการ Service แล้ว User ไม่สะดวกให้ทำการ Service \r\n\r\nนัดให้เข้าไปทำการ Service อีกครั้งในวันที่ 23-01-2010 \r\n\r\nเวลา 10.00PM ติดต่อ Amdeus K.สุขุม', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3823, 35, 1780, 0, 'Anusorn_P', 48, '', 1264161157, '22/01/2010 Start 15.50-18.10\r\nRepaired not complete because agent will take home\r\nAppointment to visit again on 23/01/2010 9.00 AM and call to update pending with K.Ajharn\\K.Narong\r\nCall update to K.Tiwa complete', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3824, 35, 1716, 0, 'Narin_K', 52, '', 1264163076, 'ไม่สามารถโทรปิดระบบได้ เนื่องจากทาง Amadeuse ปิดทำการ   close เสร็จ 19.15 \r\nchange new PC Acer VT5600G  ( old serial acer VT5500G )', '58.147.58.38', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3825, 35, 1782, 1, 'Tiwa_B', 45, 'acer dell /23-01-10 /09.32 /LTR No: 413585‏ -Complete', 1264217535, '[i=s] แก้ไขล่าสุด Tiwa_B เมื่อ 23-1-2010 14:54 [/i]\n\nStaff on site : tiwa 0851044239\r\nDate :  / Time: 23 /01/2010    09:53\r\nJOB acer : 230110-12\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial]Message Created: 23JAN2010 09:31[/font] \r\n[font=Arial][size=2][/size][/font]\r\n[font=Arial][size=2]Call Received 23JAN2010 09:15 by Tosama Yosma[/size][/font] \r\n[font=Arial][size=2]From Pitirit/ Wipawee[/size][/font] \r\n[font=Arial][size=2]from company: Rapport Service & Travel[/size][/font] \r\n[font=Arial][size=2]169/7 Moo 4, Chuammuang Rd., T. Meechai, A. Muang[/size][/font] \r\n[font=Arial][size=2][/size][/font]\r\n[font=Arial][size=2]Nongkhai[/size][/font] \r\n[font=Arial][size=2]Phone:+6642465688[/size][/font] \r\n[font=Arial][size=2]Fax:+6642465699[/size][/font] \r\n[font=Arial][size=2][/size][/font]\r\n[font=Arial][size=2]LTR No: 413585[/size][/font] \r\n[font=Arial][size=2]Title: T/Request:CPU[/size][/font] \r\n[font=Arial][size=2]Severity: Low[/size][/font] \r\n[font=Arial][size=2]Status: Open[/size][/font] \r\n[font=Arial][size=2][/size][/font]\r\n[font=Arial][size=2]Description:[/size][/font] \r\n[font=Arial][size=2]AGT adv CPU error[/size][/font] \r\n[font=Arial][size=2][/size][/font]\r\n[font=Arial][size=2]Solution:[/size][/font] \r\n[font=Arial][size=2][/size][/font]\r\n[font=Arial][size=3][color=#0060a0][b]Arjhan Onpool[/b][/color][/size][/font][font=Arial][size=2][color=#0060a0][/color][/size][/font][font=Arial][size=2][b]\r\nTechnical Support,[/b][/size][/font][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][font=Arial][size=2][b]Customer Service[/b][/size][/font][font=Arial][size=2][color=#5f5f5f]\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url][/color][/size][/font]', '125.26.199.243', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3826, 35, 1781, 0, 'Tiwa_P', 38, '', 1264226597, 'Staff on site       : TIENCHAI 0816152077\r\nDate :  / Time  :  22/01/2010\r\nJOB acer        : 220110-447\r\nSolution          : Ghost Image And Register CID\r\nChange          : Nopart\r\n\r\nClosed job      :12:48\r\n\r\nComment       :\r\nContact          :  02-207-9181 k.อาจหาร\r\ncomplete        : 12:48', '61.91.254.15', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3827, 35, 1776, 0, 'Tiwa_P', 38, '', 1264226818, 'Staff on site : tiwa 0817780017\r\nDate 22/01/2010:  / Time: 10:50\r\nJOB acer :220110-164\r\nSolution : แก้ไข Config command Pad\r\nChange :No Part\r\nClosed job :12:50\r\nComment :\r\nContact 02-207-9181 k.อาจหาร\r\ncomplete : 12:50', '61.91.254.15', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3828, 35, 1716, 0, 'Narin_K', 52, 'RE: ACER ACER / 14-01-10 / 10:44 LTR No: 411725 : complete', 1264230647, 'Staff Onsite : Narin K  Tel : 0815353711\r\nDate : 14-01-10  / Time : 10.44 \r\nJob Acer : 140110-141\r\nSolution : Install windows and Amadeus vista\r\nChange Hardware : change PC Acer VT5600G ( old pc : acer VT5500G )\r\nClose Job : 14.05  date : 22/01/2010\r\nComment : \r\nContact Agt : คุณ \r\nContact Amadeus : คุณ นวรัตน์', '117.47.207.124', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3829, 35, 1780, 0, 'Anusorn_P', 48, '', 1264231046, 'Staff on site : Anusorn_p\r\nDate : 2201/2010 / Time: 13.50\r\nJOB ACER : 220110-343\r\nSolution : Check HDD and clone image,set printer.Test print by user\r\nChange Hardware: none\r\nClosed job : 23/01/2010  10.00 AM\r\nComment : \r\nContact Agt: K.Chaiyot and K.Ruetinan\r\nContact Amadeus : K.Narong,K.Ajharn and K.Nawarat', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3830, 35, 1782, 0, 'Tiwa_B', 45, '', 1264233243, 'Staff on site : tiwa 0851044239\r\nDate :  / Time: 23 /01/2010    09:53\r\nJOB acer : 230110-12\r\nSolution : Check and clean virus\r\nChange : no part\r\nClosed job :14.47\r\nComment :\r\nContact 02-207-9181 k.arjhan\r\ncomplete : 14.47', '117.47.11.233', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3831, 35, 1773, 0, 'Tiwa_P', 38, '', 1264386242, 'Staff on site : tiwa 0817780017\r\nDate :  / Time: 23-01-2010\r\nJOB acer :\r\nSolution : LCD\r\nChange : LCD\r\nClosed job : 15.08\r\nComment :\r\nContact 02-207-9181 k.อาจหาญ\r\ncomplete :  15.08', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3832, 35, 1783, 1, 'Tiwa_P', 38, 'ACER Access  /25-01-10 /09:35/LTR No: 413702:COMPLETE', 1264387154, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 25-1-2010 14:49 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]\r\nStaff on sit  : TIWA 0817780017\r\nDate :  / Time  : \r\nJOB acer  : \r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n\r\nMessage Created: 25JAN2010 09:33\r\n\r\nCall Received 25JAN2010 09:30 by Ekkapong Nganpongsa\r\nFrom Unknown/\r\nfrom company: R.R. Rungnirand Tour Co., Ltd.\r\n105-106 Rama 4 Rd., Bangrak\r\n\r\nBangkok\r\nPhone:+6626333888\r\nFax:+6622367737\r\n\r\nLTR No: 413702\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n-\r\n\r\nSolution:\r\n======= Date: 25Jan10 Time: 09:31 (Ekkapong Nganpongsa) =======\r\n- Acer team pls on site to install amadeus selling platform 1PC\r\n- CID:332334771440 ATID:58 663066 OfficeID BKKTG211O\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3833, 35, 1784, 1, 'Tiwa_P', 38, 'acer acer / 25-01-10 / 09.48 / LTR No: 413703:COMPLETE', 1264387711, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 25-1-2010 13:09 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on sit  :  TIWA 0817780017\r\nDate :  / Time  : \r\nJOB acer  : \r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n\r\n\r\n\r\nMessage Created: [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]25[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]JAN[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]2010 09:44\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]\r\nCall Received [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]25[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]JAN[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]2010 09:29[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2] by Areerat Kittivanidchawat\r\nFrom Unknown/\r\nfrom company: Media Line Co., Ltd.\r\n[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]1143/1[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2] Soi Suthiporn, Ratchadapisek Rd., Dindang\r\n\r\nBangkok\r\nPhone:+[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]6622450745\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Fax:+[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]6622450748\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]\r\nLTR No: [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]413703\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Title: Amadeus Selling Platform - SG_[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]3051\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Severity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]- [/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]K.Anchalee informed that unable to access Vista as error : SG_[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]3051\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]\r\nSolution:\r\n\r\n[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]- [/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Transfer to technical (K.Mongkol)\r\n[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]======= [/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Date: [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]25[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Jan[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]10[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2] Time: [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]09:44 ([/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Mongkol Jokkaew) =======\r\npls clean virus computer acer [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]1[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2] pc\r\n[/size][/font][/size][/font][font=Arial]user k. eil tel [/font][font=Angsana New][size=5][font=Angsana New][size=5]02-245-0745\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14652, 123, 6756, 0, 'Tiwa_P', 38, '', 1326709483, 'Staff On Site : Satit \r\nJob acer : 050112-\r\nDate : 5-1-12 / 17.30\r\nSolution : -Install  4 Matip ROH Session into 1 Amadeus PC and 3 Agent PC.\r\n                -Intranet Team, Setup 1 Datasouth Printer.\r\nClose Job: 11/01/2012 11.47\r\nComment :\r\nContact : 02-2079181 k.Narong', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3836, 35, 1787, 1, 'Tiwa_P', 38, 'Acer HP / 25-01-10 / 10:52 / LTR No: 413745:COMPLETE', 1264392028, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 25-1-2010 14:30 [/i]\n\nStaff on sit  :  TIWA 0817780017\r\nDate :  / Time  : \r\nJOB acer  : \r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 25JAN2010 10:51\r\n\r\nCall Received 25JAN2010 10:38 by Rungruchee Bunphoei\r\nFrom Unknown/\r\nfrom company: Roongthong Tour And Service\r\n2332 New Petchburi Rd., Bangkapi, Huaykwang\r\n\r\nBangkok\r\nPhone:+6623140805\r\nFax:+6623191481\r\n\r\nLTR No: 413745\r\nTitle: T/Request: Switch - 3COM\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\n[b]Description:\r\n[/b]- K.Yuppadee reported that HUB-3COM is short\r\n- And 1 PC mouse is defective\r\n\r\n[b]\r\nSolution[/b]:\r\n======= Date: 25Jan10 Time: 10:48 (Nawarat Tuntikapong) =======\r\n- Acer Team, Pls replace HP mouse, and Switch 8 port\r\n- [/size][/font][/size][/font][font=Arial][size=2][color=#ff0000][font=Arial][size=2][color=#ff0000][font=Arial][size=2][color=#ff0000]Pls receive Switch 8 port at Amadeus Office\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]- Contact customer K.Yuppadee\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14653, 123, 6810, 1, 'Anusorn_P', 48, 'S.T. &amp; T Travel Center Co., Ltd. - Office Terminate, Withdraw 4 Acer PC (L-Metro09), 1 Printer OKI - 184 / 16 Jan 12 - 17.30 (LTR: 586896) : Special (Chiangmai) : COMPLETE (H/W)', 1326712572, '[i=s] แก้ไขล่าสุด Anusorn_P เมื่อ 18-1-2012 13:00 [/i]\n\n[font=Tahoma][size=3][font=Tahoma][size=3]Staff On Site : Nattakarn 084-150-5150\r\n[font=Calibri][size=3][font=Calibri][size=3][font=Tahoma]Job acer :  160112-774\r\nDate : 16 Jan 12 - 17.30 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  [/font]\r\n\r\n[/size][/font][/size][/font]Dear Acer Team,\r\n\r\nKindly complete the following request.\r\n\r\nAgent Name: S.T. & T Travel Center Co., Ltd.\r\n\r\nAddress: 193/12 Sri Donchai Rd., A. Muang , Chiangmai 50100.\r\n\r\nTel: 086-209 5430\r\nContact: คุณก้อย\r\n[/size][/font][/size][/font][font=Calibri][size=3][color=#004080][font=Calibri][size=3][color=#004080][font=Calibri][size=3][color=#004080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]\r\nREIF: 1AV-12-028,[/size][/font][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000] LTR: 586896 \r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]Request: -Office Terminate, Withdraw 4 Acer PC (Leasing Acer-Metro 09), 1 Printer OKI-184,\r\n1 Switch 8 Port, 1 TOT Router (Planet).\r\n[/size][/font][/size][/font][font=Tahoma][color=#ff0000][font=Tahoma][color=#ff0000][/color][/font][/color][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000]-Bring back all equipments to Acer Stock.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]Remark :[/size][/font][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000] -Please inform property of all equipments back by reply this e-mail.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]\r\n\r\nPlease onsite for Withdraw all equipments on Wednesday Jan 18th, 2012 9.00[/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080] [/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000](Pls contact agent before onsite)\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Calibri][size=3][color=#004080][font=Calibri][size=3][color=#004080][font=Calibri][size=3][color=#004080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]Best regards,\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][color=#4181c0][font=Arial][size=1][color=#4181c0][font=Arial][size=1][color=#4181c0]Nawarat Tuntikapong[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][color=#008080][font=Arial][size=1][color=#008080][font=Arial][size=1][color=#008080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1]Senior Technical Support[/size][/font][/size][/font][font=Arial][size=1][color=#004080][font=Arial][size=1][color=#004080][font=Arial][size=1][color=#004080].[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][color=#808080][font=Arial][size=1][color=#808080][font=Arial][size=1][color=#808080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9117\r\nM: + 66 (0)89 922 1966\r\nF: + 66 (0)2 207 9198\r\n[email=nawarat@thaiamadeus.com]nawarat@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][color=#808080][font=Arial][size=1][color=#808080][font=Arial][size=1][color=#808080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14649, 123, 6808, 0, 'Tiwa_P', 38, '', 1326706236, 'Staff On Site : Trithum 080-270-9004\r\nJob acer : 160112-310\r\nDate : 16-01-12 / 11.56   \r\nSolution : Check LAN Connection ,Change Cable 3 M. ,RJ-45 2 Unit | Check LAN Connection PC Other \r\nClose Job: 15.09\r\nComment : -\r\nContact : 02-2079181 k.  Mongkol', '1.20.0.171', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14650, 123, 6789, 0, 'Tiwa_P', 38, '', 1326708042, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-1-2012 17:02 [/i]\n\nStaff On Site : Treesith 089-6646205\r\nJob acer :  120112-\r\nDate : 12 Jan 12 - 15.40 \r\nSolution : -Withdraw 1 Old Acer PC (Acer Rotate).\r\n               -Bring back all equipments to Acer Stock.\r\nClose Job: 14.11\r\nComment : -\r\nContact : 02-2079181 k.Burin', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14651, 123, 6809, 1, 'Tiwa_P', 38, 'Access Acer / 16-01-12 / 17:01 / LTR No: 586886 : COMPLETE (S/W)', 1326708849, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 17-1-2012 14:07 [/i]\n\n[font=Calibri][size=3][font=Calibri][size=3][font=Tahoma]Staff On Site : Keukrit , Pongsak [/font][/size][/font][/size][/font]\r\n[font=Calibri][size=3][font=Calibri][size=3][font=Tahoma]Job acer :  160112-762\r\nDate : 16 Jan 12 - 17.01 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  [/font]\r\n\r\nMessage Created: 16JAN2012 17:01\r\n\r\nCall Received 16JAN2012 16:59 by Surasak Pongsiri\r\nFrom K.Terdsak/\r\nfrom company: KS & S Travel Service Co., Ltd.\r\n888/63-64 Ploenchit Rd., Lumpini, Patumwan\r\n\r\nBangkok\r\nPhone:+6626509122\r\nFax:+6626509120\r\n\r\nLTR No: 586886\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\n[/size][/font][/size][/font][b][font=Calibri][size=4][font=Calibri][size=4]Solution:\r\n\r\n======= Date: 16Jan12 Time: 17:01 (Surasak Pongsiri) =======\r\nACER: Please onsite install amadeus selling platform and proprinter \r\nCID 024546218580 ATID 58661D87 ( Selling platform )\r\nCID 236440456581 ATID 58667090 (Proprinter)\r\nunder office ID: BKKTG211P\r\nContact Khun Thirdsak 02-6509122\r\n[/b][/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]\r\n[/size][/font][/size][/font][b][font=Arial][color=#104160][font=Arial][color=#104160]Best Regards.\r\n[/b][/color][/font][/color][/font][font=Calibri][color=#004080][font=Calibri][color=#004080]\r\n[/color][/font][/color][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Surasak Pongsiri[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1]Technical Coordination (Chiangmai Office)\r\nCustomer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)53 226 336 \r\nF: + 66 (0)53 226 335\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][email=akharate@thaiamadeus.com][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff]surasak@thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/email][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3841, 35, 1784, 0, 'Tiwa_P', 38, '', 1264399758, 'Staff on sit  :  TIENCHAI 0833288955\r\nDate :  / Time  : 25-01-2010\r\nJOB acer  : 250110-101\r\nSolution  : CHANGE TIME IN BIOS\r\nChange  : NO PART\r\nClosed job  : 11.12\r\nComment   :\r\nContact  :  02-207-9181 k.นวรัตน์\r\ncomplete   : 11.12', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3843, 35, 1791, 1, 'Sombat_N', 43, 'LMETRO ACER /25/01/10/12.26/LTR No: 413798-Completed', 1264401255, '[i=s] แก้ไขล่าสุด Sombat_N เมื่อ 25-1-2010 18:21 [/i]\n\nStaff on site :Sombat 0879412686\r\nDate:25/01/2010/Time :13.20\r\nJob Acer :250110-316\r\nSolution:\r\nChange Hardware:\r\nClose Job:\r\nComment:\r\nContact Agt:\r\nContact Amadeus:\r\n\r\n[font=Arial][size=2]Message Created: 25JAN2010 12:20\r\n\r\nCall Received 25JAN2010 12:08 by Narong Taveerat\r\nFrom Unknown/\r\nfrom company: Acc & Express Service\r\n52/20-21 Klangmuang Rd., T. Naimuang, A. Muang\r\n\r\nKhon Kaen\r\nPhone:+6643334387\r\nFax:+6643239024\r\n\r\nLTR No: 413798\r\nTitle: Untitled (Default)\r\nSeverity: Low\r\nStatus: Open\r\n[font=Arial][size=2]Solution:\r\n\r\n======= Date: 25Jan10 Time: 12:20 (Narong Taveerat) =======\r\nPls chk PC slow respone ,pls reinstall wondows and amadeus product contact K. Tidarat\r\n\r\n[/size][/font][b][font=Arial][color=#0060a0]Narong Taveerat[/color][/font][font=Arial][size=2][color=#0060a0] \r\n[/b][/color][/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3844, 35, 1787, 0, 'Tiwa_P', 38, '', 1264404558, 'Staff on sit  :  POLLASART 0858435831\r\nDate :  / Time  : 25-01-2010\r\nJOB acer  : 250110-214\r\nSolution  : CHANGE MOUSE AND SWITCH 8 PORT\r\nChange  : MOUSE AND SWITCH 8 PORT\r\nClosed job  : 14.02\r\nComment   :\r\nContact  :  02-207-9181 k.นวรัตน์\r\ncomplete   : 14.02', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3845, 35, 1792, 1, 'Nattapong_P', 47, 'acer acer / 25-01-10 / 13.12 / LTR No: 413815 - Complete', 1264405370, '[i=s] แก้ไขล่าสุด Nattapong_P เมื่อ 26-1-2010 17:52 [/i]\n\nStaff on site : Anusorn 0818849626\r\nDate :  / Time: 25/01/2010  14.45\r\nJOB acer :250110-404\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact : [font=Helv][size=2][font=Helv][size=2]คุณวัชรินทร์(ไก่) 053251825 #แผนกทัวร์[/size][/font][/size][/font]\r\ncomplete : \r\n------------------------------------------------------------------------\r\n[font=Arial]Message Created: [/font][font=Angsana New]25[/font][font=Arial]JAN[/font][font=Angsana New]2010 13:08\r\n[/font][font=Arial]\r\nCall Received [/font][font=Angsana New]25[/font][font=Arial]JAN[/font][font=Angsana New]2010 13:08[/font][font=Arial] by Mongkol Jokkaew\r\nFrom Unknown/\r\nfrom company: Manit Travel Chiangmai Ltd., Part.\r\n[/font][font=Angsana New]143[/font][font=Arial] Rajawongse Rd., A. Muang\r\n\r\nChiangmai\r\nPhone:+[/font][font=Angsana New]6653251825\r\n[/font][font=Arial]Fax:+[/font][font=Angsana New]6653251417\r\n[/font][font=Arial]\r\nLTR No: [/font][font=Angsana New]413815\r\n[/font][font=Arial]Title: T/Request:Malware [/font][font=Angsana New]1[/font][font=Arial]A Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n[/font][font=Angsana New]======= [/font][font=Arial]Date: [/font][font=Angsana New]25[/font][font=Arial]Jan[/font][font=Angsana New]10[/font][font=Arial] Time: [/font][font=Angsana New]13:08 ([/font][font=Arial]Mongkol Jokkaew) =======\r\npls clean virus computer acer [/font][font=Angsana New]1[/font][font=Arial] pc\r\nuser k. kai\r\n[/font][font=Arial][size=2][font=Arial][size=2]\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Mongkol Jokkaew[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=Mongkol@thaiamadeus.com]Mongkol@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3846, 35, 1793, 1, 'Tiwa_P', 38, 'acer acer / 25-01-10 / 14.42 / LTR No: 413859:COMPLETE (SW)', 1264405430, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-1-2010 09:50 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on sit  :  TIWA 0817780017\r\nDate :25/01/2010  / Time  : 14:42\r\nJOB acer  : 250110-619\r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n\r\n\r\nMessage Created: 25JAN2010 14:37\r\n\r\nCall Received 25JAN2010 14:31 by Rungruchee Bunphoei\r\nFrom Unknown/\r\nfrom company: Vassana Express Service Ltd., Part.\r\n65/11 Eueamornsuk Tower, 1st Floor, Chueplong Rd., Chongnoncee, Yannawa\r\n\r\nBangkok\r\nPhone:+6622402504\r\nFax:+6626719027\r\n\r\nLTR No: 413859\r\nTitle: Amadeus Selling Platform - 1pc unable to access\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nK.Porapop reported that 1pc can not access to vista as error \'\' LINE 213 \'\'\r\n\r\nSolution:\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3847, 35, 1794, 1, 'Nattapong_P', 47, 'acer acer / 25-01-10 / 14.07 / LTR No: 413832 - Complete', 1264405617, '[i=s] แก้ไขล่าสุด Nattapong_P เมื่อ 26-1-2010 17:50 [/i]\n\nStaff on site : Anusorn 081 8849626 \r\nDate :  / Time:  25/01/2010  14.49\r\nJOB acer : 250110-483\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact : [font=Helv][size=2]คุณกลม โทร. 053418960[/size][/font] \r\ncomplete : \r\n-----------------------------------------------------------------------\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 25JAN2010 14:03\r\n\r\nCall Received 25JAN2010 13:43 by Tosama Yosma\r\nFrom Unknown/\r\nfrom company: Kamon Tour & Travel\r\n137/1 Moon Muang Rd., T. Sriphoom, A. Maung\r\n\r\nChiangmai\r\nPhone:+6653418960\r\nFax:+6653418963\r\n\r\nLTR No: 413832\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nKhun Kamol adv 01CPU-ACER system too slow\r\n- starting too slow\r\n- respond too slow\r\n\r\ntel 053-418960\r\n\r\nSolution:\r\n\r\n======= Date: 25Jan10 Time: 14:03 (Mongkol Jokkaew) =======\r\npls on site clean virus computer acer 1 pc\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Mongkol Jokkaew[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=Mongkol@thaiamadeus.com]Mongkol@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[img=149,69]http://www.tg1a.com/technical/Image5.gif[/img]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3848, 35, 1783, 0, 'Tiwa_P', 38, '', 1264405899, 'Staff on sit  : KHIPTHASETH 0840707179\r\nDate :  / Time  : 25-01-2010\r\nJOB acer  : 250110-96\r\nSolution  : CHANGE MOUSE AND CHECK VERSION PC DELL NOT SUPPORT\r\nChange  : MOUSE \r\nClosed job  : 13.07\r\nComment   :\r\nContact  :  02-207-9181 k.มงคล\r\ncomplete   : 13.07', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3850, 35, 1795, 1, 'Tiwa_P', 38, 'ACER DELL/25-01-10/15.02/LTR No: 413801:Complete', 1264407121, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 25-1-2010 16:13 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on sit  :  POLLASART 0858435831\r\nDate : 25-01-10/15.02\r\nJOB acer  : 250110-562\r\nSolution  : Change  monitor\r\nChange  : monitor\r\nClosed job  :16.07\r\nComment   :\r\nContact  :  02-207-9181 k.narong\r\ncomplete   : 16.07\r\n\r\n\r\nMessage Created: 25JAN2010 15:02\r\n\r\nCall Received 25JAN2010 12:16 by Rungruchee Bunphoei\r\nFrom Unknown/\r\nfrom company: Siam Express Travel Services Co., Ltd.\r\n485/8-10 2-4 Floor, Silom Rd., Silom, Bangrak\r\n\r\nBangkok\r\nPhone:+6626353945\r\nFax:+6622366046\r\n\r\nLTR No: 413801\r\nTitle: T/Request: Monitor - DELL\r\nSeverity: Low\r\nStatus: Open\r\n\r\nSolution:\r\n\r\n======= Date: 25Jan10 Time: 15:02 (Narong Taveerat) =======\r\nPls chk monitor LCD ACER no power contact K.Sompop at 02-2384412-20 ext.320\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14648, 123, 6804, 0, 'Tiwa_P', 38, '', 1326704898, 'สาเหตุที่ทำให้ Over SLA สาเหตุเกิดจาก User ไม่เข้าใจวิธีการใช้งาน Amadeus', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3852, 35, 1796, 1, 'Tiwa_P', 38, 'L Metro Acer/25-01-10/15.43/LTR No: 413896:COMPLETE', 1264409749, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 25-1-2010 18:17 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on sit  :  TIWA 0817780017\r\nDate25/01/2010 :  / Time  : 15:43[/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=2]JOB acer  : 250110-733[/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=2]Solution  : \r\nChange  : [/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=2]Closed job  :[/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=2]Comment   :\r\nContact  :  02-207-9181 k.[/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=2]complete   : \r\n\r\n\r\nMessage Created: 25JAN2010 15:40\r\n\r\nCall Received 25JAN2010 15:35 by Tosama Yosma\r\nFrom Unknown/\r\nfrom company: Bonus Travel Co., Ltd.\r\n6 Naradhiwas-rajagarinda Rd., Yannawa, Sathorn\r\n\r\nBangkok\r\nPhone:+6626761248\r\nFax:+6626761091\r\n\r\nLTR No: 413896\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nAGT adv 01PC-ACER get Virus\r\n\r\nSolution:\r\n======= Date: 25Jan10 Time: 15:39 (Nawarat Tuntikapong) =======\r\n- Acer Team, Pls check virus and clean\r\n- Contact K.Nuttamon 02-6761248 #221\r\n\r\n\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0);
INSERT INTO `cdb_posts` (`pid`, `fid`, `tid`, `first`, `author`, `authorid`, `subject`, `dateline`, `message`, `useip`, `invisible`, `anonymous`, `usesig`, `htmlon`, `bbcodeoff`, `smileyoff`, `parseurloff`, `attachment`, `rate`, `ratetimes`, `status`) VALUES
(3853, 35, 1795, 0, 'Tiwa_P', 38, '', 1264410728, 'Staff on sit  :  POLLASART 0858435831\r\nDate :  25-01-10/15.02\r\nJOB acer  : 250110-562\r\nsolition : Change  monitor\r\nChange  : monitor\r\nClosed job  :16.07\r\nComment   :\r\nContact  :  02-207-9181 k.narong\r\ncomplete   : 16.07', '58.64.8.13', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3854, 36, 1797, 1, 'Thawatchai_S', 36, 'Ameriana OKI-184 / 25-01-10 /13:28 / LTR No: 413820', 1264414219, 'Ameriana OKI-184 / 25-01-10 /13:28 / LTR No: 413820 \r\n\r\n[size=10pt][color=#000000]Message Created: 25JAN2010 13:25[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Call Received 25JAN2010 13:20 by Nichakamol Phruksachat[/color][/size]\r\n[size=10pt][color=#000000]From Unknown/[/color][/size]\r\n[size=10pt][color=#000000]from company: American Express / ESCAP[/color][/size]\r\n[size=10pt][color=#000000]1st Floor, United Nation Building B, Rajadamnern Avenue, Pranakorn[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[color=#000000][size=10pt]Bangkok[/size][size=10pt][/size][/color]\r\n[size=10pt][color=#000000]Phone:+6622882828[/color][/size]\r\n[size=10pt][color=#000000]Fax:+6622883110[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]LTR No: 413820[/color][/size]\r\n[size=10pt][color=#000000]Title: T/Request:Pro Printer[/color][/size]\r\n[size=10pt][color=#000000]Severity: Low[/color][/size]\r\n[size=10pt][color=#000000]Status: Pending Provider[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[b][size=10pt][color=#000000]Description:[/color][/size][/b]\r\n[size=10pt][color=#000000]-khun nee informed print doesn\'t feed out.[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[b][size=10pt][color=#000000]Solution:[/color][/size][/b]\r\n[size=10pt][color=#000000]======= Date: 25Jan10   Time: 13:25   (Nawarat Tuntikapong) =======[/color][/size]\r\n[size=10pt][color=#000000]- Americana Team, Pls check printer OKI-184[/color][/size]\r\n[size=10pt][color=#000000]- Contact K.Suwannee[/color][/size]', '119.42.70.201', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(3855, 35, 1798, 1, 'Tiwa_P', 38, 'ACER ACER/25-01-10/17.25/LTR No: 413945:COMPLETE (SW)', 1264416030, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-1-2010 20:20 [/i]\n\n[font=Arial][size=2]Staff on sit  :  TIWA 0817780017\r\nDate25/01/2010 :  / Time  : 17:25\r\nJOB acer  : 250110-822\r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : [/size][/font]\r\n\r\n[b][font=Arial][color=#ff0000][font=Arial][color=#ff0000]Pls onsite tomorrow 26-01-10.\r\n[/b][/color][/font][/color][/font][font=Arial][size=2][font=Arial][size=2]\r\nMessage Created: 25JAN2010 17:25\r\n\r\nCall Received 25JAN2010 17:13 by Tosama Yosma\r\nFrom Unknown/\r\nfrom company: Pacific Horizon Travel Co., Ltd.\r\n27 Sukhumvit Soi 11, (Soi Chaiyos), Sukhumvit Rd., Klongtoey, Wattana\r\n\r\nBangkok\r\nPhone:+6622557885\r\nFax:+6622535676\r\n\r\nLTR No: 413945\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nAGT adv 01-CPU too slow respond (ACER)\r\n\r\nSolution:\r\n\r\n======= Date: 25Jan10 Time: 17:24 (Narong Taveerat) =======\r\nPls chk lan connection , windows and virus contact K. Kasina 02-255-7885-6\r\nAnd chk network if will join network.\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Narong Taveerat[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3856, 35, 1796, 0, 'Tiwa_P', 38, '', 1264418161, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 25-1-2010 18:17 [/i]\n\n[font=Arial][size=2]Staff on sit  :  TIWA 0817780017\r\nDate25/01/2010 :  / Time  : 15:43\r\nJOB acer  : 250110-733[/size][/font]\r\n[font=Arial][size=2][font=Arial][size=2]Solution  : Uninstall Antivirus And Install New Anti virus\r\nChange  : No part\r\nClosed job  :17:14\r\nComment   :\r\nContact  :  02-207-9181 k.ณรงค์\r\ncomplete   : 17:14[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3857, 35, 1791, 0, 'Sombat_N', 43, 'LMETRO ACER /25/01/10/12.26/LTR No: 413798-Completed', 1264418192, 'Staff on site :Sombat 0879412686\r\nDate:25/01/2010/Time :13.20\r\nJob Acer :250110-316\r\nSolution:Ghost New Windows\r\nChange Hardware:\r\nClose Job:17.50\r\nComment:\r\nContact Agt:\r\nContact Amadeus:K.Narong Taveerat', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3858, 35, 1793, 0, 'Tiwa_P', 38, '', 1264418457, 'เนื่องจาก ทาง User กลับบ้าน จึงไม่สามารถดำเนินการต่อได้ User จะให้เข้ามาทำต่อ ในวันที่ 26/01/2010\r\nได้ทำการ Update Helpdesk Amadeus K.อาจหารเรียบร้อยแล้วครับ', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3859, 35, 1799, 1, 'Tiwa_P', 38, 'ACER HP / 26-01-10 / 8:35 / LTR No: 413967:Complete', 1264470196, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-1-2010 12:15 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on site : tiwa 0817780017\r\nDate :  26/01/10  08.45\r\nJOB acer :260110-8\r\nSolution : ghost window new\r\nChange :\r\nClosed job :12.07\r\nComment :\r\nContact 02-207-9181 k.nawarat\r\ncomplete : 12.07\r\n\r\nMessage Created: 26JAN2010 08:28\r\n\r\nCall Received 26JAN2010 08:23 by Jaturapattara Srikasem\r\nFrom tookta/\r\nfrom company: Majestic Travel\r\n69 Soi Langsuan 3, Ploenchit Rd., Lumpinee, Patumwan\r\n\r\nBangkok\r\nPhone:+6626522000\r\nFax:+6622547223\r\n\r\nLTR No: 413967\r\nTitle: Amadeus Selling Platform:unable access\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\ntookta/Amadeus Selling Platform:unable access\r\n\r\nSolution:\r\n\r\n======= Date: 26Jan10 Time: 08:28 (Weranon Klaiprayoun) =======\r\n- can\'t access amadeus selling platform\r\n- windows show internet script error\r\n- pls contact K.Tukta 02 652-2000\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3860, 35, 1800, 1, 'Tiwa_P', 38, 'ACER Dell / 26-01-10 / 8:55/ LTR No: 413970:Complete', 1264471330, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-1-2010 16:11 [/i]\n\n[font=Arial][size=5][color=#ff0000][font=Arial][size=5][color=#ff0000][font=Arial][size=5][color=#ff0000]\r\n[color=black]Staff on site : tiwa 0817780017\r\nDate 26/01/2010:  / Time: 9:06\r\nJOB acer :260110-16\r\nSolution : ghost window new,add printer,install vista\r\nChange :\r\nClosed job :15.18\r\nComment :\r\nContact 02-207-9181 k.veeranon\r\ncomplete :[/color] 15.18\r\n[b][font=Arial][size=5][color=#ff0000][font=Arial][size=5][color=#ff0000][font=Arial][size=5][color=#ff0000]Pls Urgent\r\n[/b][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]\r\nMessage Created: 26JAN2010 08:54\r\n\r\nCall Received 26JAN2010 08:43 by Areerat Kittivanidchawat\r\nFrom Unknown/\r\nfrom company: Panda Travel Agency Co., Ltd.\r\n662 Madarin Hotel, Mezanine Floor, Rama 4 Rd., Bangrak\r\n\r\nBangkok\r\nPhone:+6622341981\r\nFax:+6626333362\r\n\r\nLTR No: 413970\r\nTitle: T/Request: Monitor\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\n[b]Description:\r\n[/b]- K.Parichart informed that Monitor show black screen.\r\n\r\n[b]Solution:\r\n[/b]======= Date: 26Jan10 Time: 08:54 (Nawarat Tuntikapong) =======\r\n- CPU or Monitor no display\r\n- Acer Team, Pls chekc CPU and Monitor ( PC Dell )\r\n- Contact K.Parichart\r\n\r\n[/size][/font][/size][/font][b][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff]Best Regards.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][color=#4181c0][font=Arial][color=#4181c0]Nawarat Tuntikapong[/color][/font][/color][/font][font=Arial][size=2][color=#008080][font=Arial][size=2][color=#008080][font=Arial][size=2][color=#008080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][font=Tahoma][size=2] [/size][/font][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=nawarat@thaiamadeus.com]nawarat@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3861, 35, 1801, 1, 'Tiwa_P', 38, 'ACER Acer / 26-01-10 / 9:16/ LTR No: 413979:COMPLETE (HW)', 1264472780, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-1-2010 09:43 [/i]\n\nStaff on site : tiwa 0817780017\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 26JAN2010 09:15\r\n\r\nCall Received 26JAN2010 09:11 by Chiraphong Khumkhrong\r\nFrom Unknown/\r\nfrom company: Vassana Express Service Ltd., Part.\r\n65/11 Eueamornsuk Tower, 1st Floor, Chueplong Rd., Chongnoncee, Yannawa\r\n\r\nBangkok\r\nPhone:+6622402504\r\nFax:+6626719027\r\n\r\nLTR No: 413979\r\nTitle: T/Request: Keyboard & Mouse\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\n[b]Description:\r\n[/b]======= Date: 26Jan10 Time: 09:12 (Chiraphong Khumkhrong) =======\r\n# Agent unable to use mouse\r\n\r\n[b]Solution:\r\n[/b]======= Date: 26Jan10 Time: 09:15 (Nawarat Tuntikapong) =======\r\n- Acer Team, Pls replace mouse with spare (Acer Mouse)\r\n- Contact K.Purrapub\r\n[/size][/font][/size][/font][font=CordiaUPC][size=4][color=#0000ff][font=CordiaUPC][size=4][color=#0000ff][font=CordiaUPC][size=4][color=#0000ff]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff]Best Regards.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][color=#4181c0][font=Arial][color=#4181c0]Nawarat Tuntikapong[/color][/font][/color][/font][font=Arial][size=2][color=#008080][font=Arial][size=2][color=#008080][font=Arial][size=2][color=#008080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][font=Tahoma][size=2] [/size][/font][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=nawarat@thaiamadeus.com]nawarat@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3862, 35, 1792, 0, 'Anusorn_P', 48, '', 1264473193, '15.15-16.20 ได้เข้าไปแก้ไขเรื่องไวรัสแล้วแต่เมื่อต่อ network โปรแกรม Anti virus ที่ลูกค้ามีอยู่ไม่สามารถป้องกันได้จึงทำให้เกิดปัญหาอีก\r\n16.20-17.00 สแกนไวรัสอีกครั้งและเก็บข้อมูล CID ของเครื่องเพื่อเตรียมการ Clone image (คุณสุรพงษ์ IT Amadeus เชียงใหม่แนะนำว่าควร clone ใหม่ดีกว่า)\r\n17.00-19.20 Copy ข้อมูลไดร์ฟ C: ไปเก็บที่ ไดร์ฟ D: แต่ยังไม่หมด ได้แจ้งให้ลูกค้าดำเนินการต่อ แล้วรุ่งขึ้นจะเข้ามาแก้ไขต่อ\r\nแจ้งคุณณรงค์ helpdesk ทราบแล้ว', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3863, 35, 1794, 0, 'Anusorn_P', 48, '', 1264473450, 'ลูกค้าสะดวกให้เข้าวันที่ 26/01/2010 ช่วงเช้า เนื่องจากช่วงเวลาที่จะเข้าไปใกล้เวลาเลิกงานแล้ว\r\n\r\nแจ้งคุณณรงค์ helpdesk ทราบแล้ว', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3864, 35, 1801, 0, 'Tiwa_P', 38, '', 1264473452, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-1-2010 09:54 [/i]\n\nStaff on site : tiwa 0817780017\r\nDate 26/01/2010:  / Time: 9:39\r\nJOB acer :260110-46\r\nSolution : Change Mouse\r\nChange :Change Mouse\r\nClosed job :09:31\r\nComment :\r\nContact 02-207-9181 k.นวรัตน์\r\ncomplete : 09:01', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3865, 35, 1793, 0, 'Tiwa_P', 38, '', 1264474164, 'Staff on sit  :  TIWA 0817780017\r\nDate :25/01/2010  / Time  : 14:42\r\nJOB acer  : 250110-619\r\nSolution  : Register CID\r\nChange  : No part\r\nClosed job  :9:39\r\nComment   :\r\nContact  :  02-207-9181 k.วีรนนทร์\r\ncomplete   : 9:39', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14645, 123, 6807, 0, 'Tiwa_P', 38, '', 1326697531, 'Staff On Site : Nattakan_J 084-150-5150\r\nJob acer : 160112-249\r\nDate : 16-01-12 / 11:17 \r\nSolution : Clear Temp Scan Virus\r\nClose Job: 13:25\r\nComment : \r\nContact : 02-2079181 k. Weranon', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14646, 123, 6805, 0, 'Tiwa_P', 38, '', 1326699213, 'Staff On Site : Trithum  080-270-9004\r\nJob acer : 160112-107\r\nDate : 16-1-12 / 9.55 \r\nSolution : Check LAN Connect ,Switch Port LAN\r\nClose Job: 11.35\r\nComment : -\r\nContact : 02-2079181 k. Vaveeyot', '58.9.231.32', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14647, 123, 6802, 0, 'Tiwa_P', 38, '', 1326704053, 'Staff On Site : Surakit_J 081-380-9436\r\nJob acer : 140112-106\r\nDate : 14-01-12 / 12.30\r\nSolution : Uninstall Anti Virus Avast\r\nClose Job: 16/01/2012 13:05\r\nComment :-\r\nContact : 02-2079181 k. Burin', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3868, 35, 1800, 0, 'Tiwa_P', 38, '', 1264478448, 'เข้าไปถึงหน้าไซร์ ทำการ Clean HW เนื่องจากมีฝุ่นมาก และ วินโดว์เสีย จอไม่เสียครับ', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3869, 35, 1804, 1, 'Tiwa_P', 38, 'ACER HP/26-01-10/11.07/LTR No: 414016:Complete', 1264479541, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-1-2010 16:07 [/i]\n\nStaff on site : tiwa 0817780017\r\nDate : 26-01-10/11.07\r\nJOB acer : 260110-171\r\nSolution : replace mouse-cd rom  \r\nChange :mouse-cd rom  \r\nClosed job :15.44\r\nComment :\r\nContact 02-207-9181 k.arjhan\r\ncomplete : 15.44\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 26JAN2010 11:06\r\n\r\nCall Received 26JAN2010 10:55 by Chiraphong Khumkhrong\r\nFrom Sirisara/\r\nfrom company: Smile Land Tour / Carefour Sukapibal 3 Branch\r\n2nd Floor, Carefour, 643/7 Sukapibal 3 Rd., Huamak, Bangkapi\r\n\r\nBangkok\r\nPhone:+6627353671\r\nFax:\r\nLTR No: 414016\r\n\r\nTitle: T/Request: Keyboard & Mouse\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n======= Date: 26Jan10 Time: 11:06 (Narong Taveerat) =======\r\nPls change mouse , CD-ROM and chk speaker contact K. Sirisala 02-735-3671\r\n\r\n\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Narong Taveerat[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3870, 35, 1805, 1, 'Tiwa_P', 38, 'acer hp /26-01-10 /11.15 /LTR No: 414021:Complete', 1264479610, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-1-2010 16:23 [/i]\n\nStaff on site : tiwa 0817780017\r\nDate : 26/01/2010 / Time: 11:34\r\nJOB acer :260110-191\r\nSolution :replace  lan cable\r\nChange :lan cable\r\nClosed job :14.31\r\nComment :\r\nContact 02-207-9181 k.veeranon\r\ncomplete : 14.31\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 26JAN2010 11:14\r\n\r\nCall Received 26JAN2010 11:11 by Nichakamol Phruksachat\r\nFrom K.Nantaporn/ tel 02-541-1312-4\r\nfrom company: Empress Travel Co., Ltd.\r\n1697/332 Central Plaza Ladprao, Shopping Centre, Ladprao Rd., Phaholyothin\r\n\r\nBangkok\r\nPhone:+6625411312\r\nFax:+6625411619\r\n\r\nLTR No: 414021\r\nTitle: T/Request: Monitor\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nkhun kamolporn inforemd PC always hang\r\n\r\nSolution:\r\n\r\n======= Date: 26Jan10 Time: 11:14 (Arjhan Onpool) =======\r\npls onsite check windows and CPU\r\nK.Nantaporn/ tel 02-541-1312-4\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3871, 36, 1797, 0, 'Jarunee_s', 62, '', 1264481063, 'JOB  STATUS               : 413820\r\nSTAFF ON SITE            : อัสยรรต์\r\nDATE                           : 25-01-2010\r\nJOB ACS                       : 129811\r\nSOLUTION                   : SPARE P/T OKI 184T\r\nCLOSE JOB TIME          : 14.20 น.\r\nCONTACT                     : คุณณรงค์\r\nACK TIME                      : 14.00น.', '58.9.131.92', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3872, 35, 1799, 0, 'Tiwa_P', 38, '', 1264482868, 'Staff on site : tiwa 0817780017\r\nDate :  26/01/10  08.45\r\nJOB acer :260110-8\r\nSolution : ghost window new\r\nChange :\r\nClosed job :12.07\r\nComment :\r\nContact 02-207-9181 k.nawarat\r\ncomplete : 12.07', '58.8.4.29', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14644, 123, 6804, 0, 'Tiwa_P', 38, '', 1326695718, 'Staff On Site : Akarat_k 086-963-3631\r\nJob acer : 160112-20\r\nDate : 16-01-12 /08:33\r\nSolution : Ghost Image , Install Product Amadeus , Shere Printer\r\nClose Job: 12.24\r\nComment :\r\nContact : 02-2079181 k. เอกพงษ์', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14643, 123, 6808, 1, 'Tiwa_P', 38, 'L INNERTECH ACER / 16-01-12 / 11.56 / LTR No: 586740 : COMPLETE (NETWORK)', 1326690054, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-1-2012 16:30 [/i]\n\n[font=Calibri][size=3][font=Calibri][size=3]Staff On Site : Trithum 080-270-9004\r\nJob acer : 160112-310\r\nDate : 16-01-12 / 11.56  \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k. \r\n\r\nMessage Created: 16JAN2012 11:52\r\n\r\nCall Received 16JAN2012 11:48 by Linda Poonwongpracha\r\nFrom Unknown/\r\nfrom company: Heng Chiang Tour And Travel Co., Ltd.\r\n14/1 Rajawongse Rd., Sampanthawongse\r\n\r\nBangkok\r\nPhone:+6622240027\r\nFax:+6622247089\r\n\r\nLTR No: 586740\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n1com. cannot use internet.\r\n\r\nSolution:\r\n\r\n======= Date: 16Jan12 Time: 11:52 (Mongkol Jokkaew) =======\r\npls on site chk config network 1 pc acer \r\nuser k. mouse tel 089 1267143\r\nrequest on site 14.00 pm\r\n\r\n[/size][/font][/size][/font][b][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0]Mongkol Jokkaew\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1]Technical Support\r\n[/b][/size][/font][/size][/font][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f]Customer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=mongkol@thaiamadeus.com]mongkol@thaiamadeus.com[/email] \r\n[url=http://tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3876, 35, 1804, 0, 'Tiwa_P', 38, '', 1264496591, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-1-2010 16:05 [/i]\n\nStaff on site : tiwa 0817780017\r\nDate : 26-01-10/11.07\r\nJOB acer : 260110-171\r\nSolution : replace mouse &  cd rom  \r\nChange :mouse &  cd rom  \r\nClosed job :15.44\r\nComment :\r\nContact 02-207-9181 k. arjhan\r\ncomplete : 15.44', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3877, 35, 1800, 0, 'Tiwa_P', 38, '', 1264497028, 'Staff on site : tiwa 0817780017\r\nDate 26/01/2010:  / Time: 9:06\r\nJOB acer :260110-16\r\nSolution : ghost window new,add printer,install vista\r\nChange :\r\nClosed job :15.18\r\nComment :\r\nContact 02-207-9181 k.veeranon\r\ncomplete : 15.18', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3878, 35, 1805, 0, 'Tiwa_P', 38, '', 1264497792, 'Staff on site : tiwa 0817780017\r\nDate : 26/01/2010 / Time: 11:34\r\nJOB acer :260110-191\r\nSolution :replace  lan cable\r\nChange :lan cable\r\nClosed job :14.31\r\nComment :\r\nContact 02-207-9181 k.veeranon\r\ncomplete : 14.31', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3885, 35, 1798, 0, 'Tiwa_P', 38, '', 1264506493, 'Staff on sit  :  TIWA 0817780017\r\nDate25/01/2010 :  / Time  : 17:25\r\nJOB acer  : 250110-822\r\nSolution  : Set Config Update Anti Virus\r\nChange  : No part\r\nClosed job  :13:41\r\nComment   :\r\nContact  :  02-207-9181 k.มงคล\r\ncomplete   : 13:41', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3886, 35, 1808, 1, 'Tiwa_P', 38, 'acer hp / 27-01-10 / 09.11 / LTR No: 414173:COMPLETE', 1264558841, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 27-1-2010 15:03 [/i]\n\nStaff on sit  :  TIWA 0817780017\r\nDate :  / Time  : \r\nJOB acer  : \r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 27JAN2010 09:08\r\n\r\nCall Received 27JAN2010 09:04 by Areerat Kittivanidchawat\r\nFrom Unknown/\r\nfrom company: Abacus Travel Service Co., Ltd.\r\n22/186 Chokchai 4 Soi 55, Ladprao Rd., Ladprao\r\n\r\nBangkok\r\nPhone:+6625381361\r\nFax:+6625137362\r\n\r\nLTR No: 414173\r\nTitle: T/Request: Monitor\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n- K.Daojai informed that Monitor show black screen.\r\n\r\nSolution:\r\n\r\n- Transfer to Technical (K.Mongkol)\r\n======= Date: 27Jan10 Time: 09:08 (Mongkol Jokkaew) =======\r\npls on site windows can not boot cpu HP \r\nuser k. daojai tel 02-538-1361\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3887, 35, 1809, 1, 'Chanin_J', 56, 'ACER acer /27-01-10 /08:25 /LTR No: 414167  -  COMPLETE', 1264558993, '[i=s] แก้ไขล่าสุด Chanin_J เมื่อ 27-1-2010 15:14 [/i]\n\n[b]Staff on site: Engineer Name Chanin J. Tel.no. 089-4685344\r\nDate: 270110-13 / Time: 08:56[/b]\r\n[b]JOB Acer : Acer /270110-13[/b]\r\n[b]Solution : \r\nChange Hardware:s/n:\r\nClosed job : \r\nComment :\r\nContact 02 207-9181: [/b]\r\n\r\n\r\n[b]*******************************[/b]\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 27JAN2010 08:24\r\n\r\nCall Received 27JAN2010 08:17 by Ekkapong Nganpongsa\r\nFrom K.Oh/\r\nfrom company: Panvipa / Pattani\r\n300/94 Nongjik Rd., A. Muang\r\n\r\nPattani\r\nPhone:+6673313816\r\nFax:+6673348184\r\n\r\nLTR No: 414167\r\nTitle: T/Request: Switch\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n======= Date: 27Jan10 Time: 08:20 (Ekkapong Nganpongsa) =======\r\n- Agent inform all pc amadeus can\'t access to internet\r\n\r\n\r\nSolution:\r\n======= Date: 27Jan10 Time: 08:23 (Ekkapong Nganpongsa) =======\r\n- ACER team pls onsite to check connection between router and switch hub.\r\n- Contact agent k.oh 081-8977303\r\n[/size][/font][/size][/font][font=Arial][size=2][color=#000080][font=Arial][size=2][color=#000080][font=Arial][size=2][color=#000080]\r\n\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0]Best Regards.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Ekkapong Nganpongsa[/b][/color][/font][/color][/font][font=Times New Roman][size=2][color=#5f5f5f][font=Times New Roman][size=2][color=#5f5f5f][font=Times New Roman][size=2][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Technical Coordination Officer,\r\nCustomer Service.\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)74 245 333 \r\nF: + 66 (0)74 246 233 \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Times New Roman][color=#0000ff][font=Times New Roman][color=#0000ff][/u][/color][/font][/color][/font][email=nawarat@thaiamadeus.com][font=Times New Roman][color=#808080][font=Times New Roman][color=#808080]ekkapong@thaiamadeus.com[/color][/font][/color][/font][/email][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Times New Roman][color=#0000ff][font=Times New Roman][color=#0000ff][/u][/color][/font][/color][/font][url=http://www.thaiamadeus.com/][font=Times New Roman][color=#808080][font=Times New Roman][color=#808080]www.thaiamadeus.com[/color][/font][/color][/font][/url][font=Arial][size=2][color=#c0c0c0][font=Arial][size=2][color=#c0c0c0][font=Arial][size=2][color=#c0c0c0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3883, 35, 1794, 0, 'Nattapong_P', 47, '', 1264502976, 'Staff on site : Anusorn 081 8849626 \r\nDate :  / Time:  25/01/2010  14.49\r\nJOB acer : 250110-483\r\nSolution : Scan virus , Clean temp file\r\nChange : None\r\nClosed job : 26/01/2010  12.53 \r\nComment :\r\nContact : คุณกมล โทร. 053418960 \r\ncomplete : 12.53 น.\r\nAmadeus Contact : คุณ วีรนนท์', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3884, 35, 1792, 0, 'Nattapong_P', 47, '', 1264503145, 'Staff on site : Anusorn 0818849626\r\nDate :  / Time: 25/01/2010  14.45\r\nJOB acer :250110-404\r\nSolution : Clean virus , Temp file , re-issue CID , Test OK\r\nChange : None\r\nClosed job : 26/01/2010  16.34 น. \r\nComment :\r\nContact : คุณวัชรินทร์(ไก่) 053251825 #แผนกทัวร์\r\ncomplete : 26/01/2010  16.34 น. \r\nAmadeus Contact : คุณณรงค์', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14642, 123, 6807, 1, 'Anusorn_P', 48, 'L Metro Acer / 16-01-12 / 11:17 / LTR No: 586714 : (Chiangmai) : COMPLETE (S/W)', 1326688807, '[i=s] แก้ไขล่าสุด Anusorn_P เมื่อ 16-1-2012 14:10 [/i]\n\n[font=Calibri][size=3][font=Calibri][size=3]Staff On Site : Nattakan_J 084-150-5150\r\nJob acer : 160112-249\r\nDate : 16-01-12 / 11:17 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k. \r\n\r\nMessage Created: [/size][/font][/size][/font][font=Cordia New][size=4][font=Cordia New][size=4]16[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]JAN[/size][/font][/size][/font][font=Cordia New][size=4][font=Cordia New][size=4]2012 11:17\r\n[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]Call Received [/size][/font][/size][/font][font=Cordia New][size=4][font=Cordia New][size=4]16[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]JAN[/size][/font][/size][/font][font=Cordia New][size=4][font=Cordia New][size=4]2012 11:15[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3] by Surasak Pongsiri\r\nFrom arun/\r\nfrom company: Thai Smooth Travel Agent (Group) Co., Ltd.\r\n[/size][/font][/size][/font][font=Cordia New][size=4][font=Cordia New][size=4]123[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3] Changmoi road, T. Changmoi, A. Muang\r\n\r\nChiangmai\r\nPhone:+[/size][/font][/size][/font][font=Cordia New][size=4][font=Cordia New][size=4]6653252020\r\n[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]Fax:+[/size][/font][/size][/font][font=Cordia New][size=4][font=Cordia New][size=4]6653232447\r\n[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]\r\nLTR No: [/size][/font][/size][/font][font=Cordia New][size=4][font=Cordia New][size=4]586714\r\n[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]Title: T/Request:OS or IE [/size][/font][/size][/font][font=Cordia New][size=4][font=Cordia New][size=4]1[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]A Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\n[b]Description:\r\n[/size][/font][/size][/font][font=Cordia New][size=4][font=Cordia New][size=4]- 2[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3] PC slow respond\r\n\r\nSolution:\r\n\r\n[/size][/font][/size][/font][font=Cordia New][size=4][font=Cordia New][size=4]======= [/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]Date: [/size][/font][/size][/font][font=Cordia New][size=4][font=Cordia New][size=4]16[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]Jan[/size][/font][/size][/font][font=Cordia New][size=4][font=Cordia New][size=4]12[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3] Time: [/size][/font][/size][/font][font=Cordia New][size=4][font=Cordia New][size=4]11:17 ([/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]Surasak Pongsiri) =======\r\n[/size][/font][/size][/font][font=Cordia New][size=4][font=Cordia New][size=4]- [/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]ACER: Please check IE or windows\r\n[/b]\r\n[/size][/font][/size][/font][b][font=Arial][color=#104160][font=Arial][color=#104160]Best Regards.\r\n[/b][/color][/font][/color][/font][font=Calibri][color=#004080][font=Calibri][color=#004080]\r\n[/color][/font][/color][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Surasak Pongsiri[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1]Technical Coordination (Chiangmai Office)\r\nCustomer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)53 226 336 \r\nF: + 66 (0)53 226 335\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][email=akharate@thaiamadeus.com][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff]surasak@thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/email][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url]\r\n[u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3890, 35, 1812, 1, 'Tiwa_P', 38, 'acer dell / 27-01-10 / 10.15 / LTR No: 414179:Complete', 1264562171, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 28-1-2010 12:35 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on sit  :  pollasart  0858435831\r\nDate :  / Time  : \r\nJOB acer  : \r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n\r\nMessage Created: 27JAN2010 10:10\r\n\r\nCall Received 27JAN2010 09:21 by Janthapim Montmaturapoj\r\nFrom Unknown/\r\nfrom company: Heng Chiang Tours Ltd., Part.\r\n24-32 Rajawongse Rd., Samphantawongse\r\n\r\nBangkok\r\nPhone:+6622248120\r\nFax:+6622248128\r\n\r\nLTR No: 414179\r\nTitle: unable to print screen\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 27Jan10 Time: 09:28 (Mongkol Jokkaew) =======\r\n.[/size][/font][/size][/font][font=Tahoma][size=2][font=Tahoma][size=2] pls chk config printer and spare cable printer \r\ntest print not complete chk printer status ok\r\ncomputer dell printer oki 184 \r\nuser k. suwannee tel 02-224-0037 \r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14640, 123, 6800, 0, 'Tiwa_P', 38, '', 1326684667, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-1-2012 10:38 [/i]\n\nStaff On Site : Pongsak 084-327-0459\r\nJob acer : 140112-48\r\nDate : 14-01-12 / 11:00 \r\nSolution : Ghost Image , Backup Data , Update Anti Virus\r\nClose Job: 9.58\r\nComment :\r\nContact : 02-2079181 k.  บุรินทร์', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14641, 123, 6806, 1, 'Tiwa_P', 38, 'L INNERTECH ACER 11 / 16-01-11 / 11.18 / LTR No: 586705 : COMPLETE (H/W)', 1326687650, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-1-2012 18:58 [/i]\n\n[font=Calibri][size=3][font=Calibri][size=3][color=#000000]Staff On Site : Kuekrit 0839844094\r\nJob acer : 160112-242[/color]\r\n[color=#000000]Date : 16-01-11 / 11.18 [/color]\r\n[color=#000000]Solution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.[/color]\r\nMessage Created: 16JAN2012 11:14\r\n\r\nCall Received 16JAN2012 11:06 by Theeradet Thammapanya\r\nFrom Unknown/\r\nfrom company: Golden Express Travel Co., Ltd.\r\n69/27 Phayathai Rd., Phayathai, Rajdhavee\r\n\r\nBangkok\r\nPhone:+6622518448\r\nFax:+6622516748\r\n\r\nLTR No: 586705\r\nTitle: mT/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 16Jan12 Time: 11:11 (Mongkol Jokkaew) =======\r\npls on site move 4 pc acer on table to under table\r\nuser k. kai tel 02 251 8448\r\n\r\n[/size][/font][/size][/font][b][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0]Mongkol Jokkaew\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1]Technical Support\r\n[/b][/size][/font][/size][/font][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f]Customer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=mongkol@thaiamadeus.com]mongkol@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3892, 35, 1809, 0, 'Chanin_J', 56, '', 1264564181, 'Case นี้เจ้าหน้าที่แจ้งว่า ปัญหาเกิดจาก Line ผู้ให้บริการอินเตอร์เน็ตครับ กำลังประสานกับผู้ให้บริการอินเตอร์เน็ต เพื่อแก้ไขปัญหาครับ. (TT&T)', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14636, 123, 6803, 0, 'Tiwa_P', 38, '', 1326533425, 'Staff On Site : Kuekrit 0839844094\r\nJob acer : 140112-154\r\nDate : 14-01-12 / 13.50 \r\nSolution :change cable monitor\r\nClose Job:15.15\r\nComment : test ok\r\nContact : 02-2079181 k.มงคล', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14638, 123, 6804, 1, 'Tiwa_P', 38, 'ACER acer /16-01-12 /08:33 /LTR No: 586605 : (SONGKLA) : COMPLETE (S/W)', 1326678235, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-1-2012 13:35 [/i]\n\n[font=Arial][size=2][font=Arial][size=2][font=Calibri][size=3]Staff On Site : Akarat_k 086-963-3631\r\nJob acer : 160112-20\r\nDate : 16-01-12 /08:33\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.[/size][/font]\r\n[font=Calibri][size=3][/size][/font]\r\nMessage Created: 16JAN2012 08:31\r\n\r\nCall Received 16JAN2012 08:30 by Ekkapong Nganpongsa\r\nFrom Unknown/\r\nfrom company: Trip4 U\r\nSongkhla University, Sonkhlanakarin Hospital Bldg, Floor B , Kanjanavanit Rd., T. Korhong , A. Hadyai\r\n\r\nSongkhla\r\nPhone:+6674455160\r\nFax:+6674455160\r\n\r\nLTR No: 586605\r\nTitle: T/Request:OS or IE 1A Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n======= Date: 16Jan12 Time: 08:31 (Ekkapong Nganpongsa) =======\r\nAgt inform windows slow respond 1PC\r\n\r\nSolution:\r\n======= Date: 16Jan12 Time: 08:31 (Ekkapong Nganpongsa) =======\r\nAcer pls onsite ghost windows 1PC acer s670g\r\nThat pc connect printer oki184 after ghost pls set printer sharing\r\nContact agt k.preeya 074455160\r\n[/size][/font][/size][/font][font=Arial][size=2][color=#000080][font=Arial][size=2][color=#000080][font=Arial][size=2][color=#000080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0]Best Regards.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Ekkapong Nganpongsa[/b][/color][/font][/color][/font][font=Times New Roman][size=2][color=#5f5f5f][font=Times New Roman][size=2][color=#5f5f5f][font=Times New Roman][size=2][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Technical Coordination Officer,\r\nCustomer Service.\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)74 245 333 \r\nF: + 66 (0)74 246 233 \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Times New Roman][color=#0000ff][font=Times New Roman][color=#0000ff][/u][/color][/font][/color][/font][email=nawarat@thaiamadeus.com][font=Times New Roman][color=#808080][font=Times New Roman][color=#808080]ekkapong@thaiamadeus.com[/color][/font][/color][/font][/email][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Times New Roman][color=#0000ff][font=Times New Roman][color=#0000ff][/u][/color][/font][/color][/font][url=http://www.thaiamadeus.com/][font=Times New Roman][color=#808080][font=Times New Roman][color=#808080]www.thaiamadeus.com[/color][/font][/color][/font][/url][font=Arial][size=2][color=#c0c0c0][font=Arial][size=2][color=#c0c0c0][font=Arial][size=2][color=#c0c0c0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14635, 123, 6798, 0, 'Tiwa_P', 38, '', 1326527463, 'Staff On Site : JJL\r\nJob acer : 140112-22\r\nDate : 14-01-12 / 10.02 \r\nSolution : Ghost Image, Test Print\r\nClose Job:14.49\r\nComment : Test OK\r\nContact : 02-2079181 k. วีระนนท์', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3898, 35, 1816, 1, 'Narin_K', 52, 'acer acer /27-01-10 /11.39 /LTR No: 414272  : Complete', 1264570956, '[i=s] แก้ไขล่าสุด Narin_K เมื่อ 27-1-2010 13:32 [/i]\n\nStaff onsite : Narin K  081-5353711\r\nDate : 27/01/2010 Time : 12.43\r\nJob Acer : 270110-233\r\nSolution : No Trouble Found ( ใช้งานได้แล้ว )\r\nChange H/W : - \r\nClose job : 12.53\r\nComment : โทรติดต่อลุกค้าแล้ว สามารถใช้งานได้ปกติครับ\r\nContact Age :คุณนฤมล\r\nContact Amadeus : คุณวีรนนท์\r\n\r\n\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 27JAN2010 11:38\r\n\r\nCall Received 27JAN2010 11:29 by Tosama Yosma\r\nFrom Suakum/ Saowaluck\r\nfrom company: Pakasai Tour Ltd., Part.\r\n113/4 Maharat Rd., T.Krabi Yai, A.Muang\r\n\r\nKrabi\r\nPhone:+6675664422\r\nFax:+6675612972\r\n\r\nLTR No: 414272\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nAGT adv 01PC error but system still can using\r\n\r\nSolution:\r\n\r\n======= Date: 27Jan10 Time: 11:38 (Arjhan Onpool) =======\r\npls onsite replace monitor with spare\r\nk.soisuwan 075610071\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3899, 35, 1817, 1, 'Tiwa_P', 38, 'ACER Access / 27-01-10 / 12:24 / LTR No: 414295:COMPLETE', 1264573034, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 27-1-2010 14:55 [/i]\n\nStaff on sit  :  TIWA 0817780017\r\nDate :  / Time  : \r\nJOB acer  : \r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n\r\n[font=Tms Rmn][size=4][font=Tms Rmn][size=4]Message Created: 27JAN2010 12:23\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]Call Received 27JAN2010 12:22 by Surasak Pongsiri\r\nFrom unknown/\r\nfrom company: A\'Cross Travel Co., Ltd.\r\n867/12 Lat Phrao Rd., Chom Phon, Chatuchak\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]Bangkok\r\nPhone:+6625135488\r\nFax:+6625135489\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]LTR No: 414295\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]Description:\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]Solution:\r\nACER: Please onsite install amadeus 1 CID\r\nCID 460000758738 ATID 58 662CA2\r\nunder office ID: BKKTG21TN\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3900, 35, 1816, 0, 'Narin_K', 52, '', 1264573829, 'Staff onsite : Narin K  081-5353711\r\nDate : 27/01/2010 Time : 12.43\r\nJob Acer : 270110-233\r\nSolution : No Trouble Found ( ใช้งานได้แล้ว )\r\nChange H/W : - \r\nClose job :  12.53 \r\nComment : โทรติดต่อลูกค้าแล้ว ตอนนี้สามารถใช้งานได้ปกติครับ\r\nContact Age : คุณ นฤมล \r\nContact Amadeus : คุณวีรนนท์', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14639, 123, 6805, 1, 'Tiwa_P', 38, 'L Innertech Acer / 16-1-12 / 9.55 / LTR No: 586630 : COMPLETE (NETWORK)', 1326683859, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-1-2012 14:33 [/i]\n\nStaff On Site : Trithum  080-270-9004\r\nJob acer : 160112-107\r\nDate : 16-1-12 / 9.55 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[font=Tahoma][size=3][color=#4181c0][font=Tahoma][size=3][color=#4181c0][font=Tahoma][size=3][color=#4181c0]Message Created: 16JAN2012 09:52\r\n\r\nCall Received 16JAN2012 09:25 by Chiraphong Khumkhrong\r\nFrom K. Nathiya/\r\nfrom company: Windsor Travel & Tours Co., Ltd.\r\n267/5 Larn Luang Rd., Pomprab\r\n\r\nBangkok\r\nPhone:+6622811413\r\nFax:+6622811412\r\n\r\nLTR No: 586630\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 16Jan12 Time: 09:51 (Burin Chinapattarapong) =======\r\npls onsite check network connection and spare cable , contact K. nathiya 022811413-4\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Tahoma][size=1][color=#0060a0][font=Tahoma][size=1][color=#0060a0][font=Tahoma][size=1][color=#0060a0]Best Regards,\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=2][color=#0060a0][font=Tahoma][size=2][color=#0060a0][font=Tahoma][size=2][color=#0060a0]Burin Chinapattarapong \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=1][font=Tahoma][size=1]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=1][color=#2f2f2f][font=Tahoma][size=1][color=#2f2f2f][font=Tahoma][size=1][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Tahoma][size=1][font=Tahoma][size=1]Customer Service\r\n[/b][/size][/font][/size][/font][font=Tahoma][size=1][color=#5f5f5f][font=Tahoma][size=1][color=#5f5f5f][font=Tahoma][size=1][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][email=burin@thaiamadeus.com][u][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff]burin@thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/email]\r\n[u][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url][font=Tahoma][size=1][color=#5f5f5f][font=Tahoma][size=1][color=#5f5f5f][font=Tahoma][size=1][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3904, 35, 1817, 0, 'Tiwa_P', 38, '', 1264579049, 'Staff on sit  :  TIWA 0817780017\r\nDate :  / Time  : 27-01-2010\r\nJOB acer  : 270110-276\r\nSolution  : Register CID\r\nChange  : No Part\r\nClosed job  : 14:50\r\nComment   :\r\nContact  :  02-207-9181 k.วีรนนท์\r\ncomplete   : 14:50', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3905, 35, 1808, 0, 'Tiwa_P', 38, '', 1264579406, 'Staff on sit  :  KHIPTHASETH 0840707179\r\nDate :  / Time  : 27-01-2010\r\nJOB acer  : 270110-23\r\nSolution  : Ghost Image New\r\nChange  : No Part\r\nClosed job  : 11:22\r\nComment   :\r\nContact  :  02-207-9181 k.วีรนนท์\r\ncomplete   : 11:22', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0);
INSERT INTO `cdb_posts` (`pid`, `fid`, `tid`, `first`, `author`, `authorid`, `subject`, `dateline`, `message`, `useip`, `invisible`, `anonymous`, `usesig`, `htmlon`, `bbcodeoff`, `smileyoff`, `parseurloff`, `attachment`, `rate`, `ratetimes`, `status`) VALUES
(3906, 35, 1809, 0, 'Chanin_J', 56, '', 1264580030, 'ACER acer /27-01-10 /08:25 /LTR No: 414167 - COMPLETE\r\n\r\nStaff on site: Engineer Name Chanin J. Tel.no. 089-4685344\r\nDate: 270110-13 / Time: 08:56\r\nJOB Acer : Acer /270110-13\r\nSolution : Proplem is internet line (TT&T)\r\nChange Hardware:s/n:\r\nClosed job : 15.06\r\nComment : เคสนี้จากตรวจสอบปัญหาเกิดจาก Line ของ Internet ครับเนื่องจากลูกค้าได้ทำระบบไฟใหม่ และทำตู้สาขาโทรศัพท์ครับ เคสนี้จึงเกิดความล่าช้าเนื่องจากต้องรอให้เจ้าหน้าที่ของผู้ให้บริการอินเตอร์เน็ต (TT&T) เข้ามาแก้ไขปัญหาครับ ซึ่งตอนนี้ทาง TT&T ได้เข้าแก้ปัญหาดังกล่าวเรียบร้อยแล้วครับ\r\nContact 02 207-9181: คุณสกาวใจ', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3907, 35, 1812, 0, 'Tiwa_P', 38, '', 1264580754, '27/01/10   3.25\r\n\r\n\r\nตรวจสอบพบว่า port   LPT  ที่เครื่องคอมมีปัญหา รอทำเครื่องสำรองมาให้ครับ', '58.11.32.42', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3923, 35, 1812, 0, 'Tiwa_P', 38, '', 1264656878, 'Staff on sit  : pollasart  0858435831\r\nDate :  27-01-10 / 10.15\r\nJOB acer  : 270110-75\r\nSolution  : replace M/B  , ghost window  ,set printer matip + vista\r\nChange  : M/B\r\nClosed job  :12.23\r\nComment   :\r\nContact  :  02-207-9181 k.narong\r\ncomplete   12.23', '58.11.32.42', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14631, 123, 6802, 0, 'Tiwa_P', 38, '', 1326523101, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 14-1-2012 13:39 [/i]\n\nลูกค้าให้ on site 16/01/12 เวลา 10.00', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14632, 123, 6797, 0, 'Tiwa_P', 38, '', 1326523558, 'กลับไปอะไหล่ acer update  k. ณรงค์ 11.26', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14633, 123, 6797, 0, 'Tiwa_P', 38, '', 1326523826, 'Staff On Site : Siridon 089-7748830\r\nJob acer : 140112-18\r\nDate : 14-01-12 / 10:05 \r\nSolution :change ram 512 1 unit\r\nClose Job:13.34\r\nComment : test ok\r\nContact : 02-2079181 k.วีระนนท์', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14634, 123, 6803, 1, 'Tiwa_P', 38, 'L Innertech 11 / 14-1-12 / 13:50 / LTR No: 586568 : COMPLETE (H/W)', 1326524082, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 14-1-2012 16:31 [/i]\n\n[font=Calibri][size=3][font=Calibri][size=3][color=#000000]Staff On Site : Kuekrit 0839844094\r\nJob acer : 140112-154\r\nDate : 14-01-12 / 13.50 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  [/color]\r\n\r\nMessage Created: 14JAN2012 13:41\r\n\r\nCall Received 14JAN2012 13:34 by Chiraphong Khumkhrong\r\nFrom Unknown/\r\nfrom company: SE. South East Co., Ltd.\r\n86 Khaosan Rd., Talardyod, Phranakorn\r\n\r\nBangkok\r\nPhone:+6626294197\r\nFax:+6626294199\r\n\r\nLTR No: 586568\r\nTitle: T/Request: Monitor\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 14Jan12 Time: 13:41 (Weranon Klaiprayoun) =======\r\n- pls onsite check monitor & cable\r\n- contact K.Ae+ 02 629-4198\r\n\r\n[/size][/font][/size][/font][b][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0]Weranon Klaiprayoun[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][email=weranon@thaiamadeus.com][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff]weranon@thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/email][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3911, 35, 1821, 1, 'Narin_K', 52, 'acer dell /27-01-10 /16.03 /LTR No: 414401:COMPLETE', 1264588815, '[i=s] แก้ไขล่าสุด Narin_K เมื่อ 28-1-2010 08:53 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on sit  :  Narin_K\r\nDate :  / Time  : \r\nJOB acer  : \r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n\r\nMessage Created: 27JAN2010 16:01\r\n\r\nCall Received 27JAN2010 16:00 by Arjhan Onpool\r\nFrom Unknown/\r\nfrom company: Queen Air Booking Center\r\n99/4 Rat-Uthit 200 Pee Rd., T. Patong, A. Kathu\r\n\r\nPhuket\r\nPhone:+6676340250\r\nFax:+6676341333\r\n\r\nLTR No: 414401\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nwindows slow\r\n\r\nSolution:\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3912, 35, 1822, 1, 'Tiwa_P', 38, 'Acer Access / 27-01-10 / 16:55 LTR No: 414420:COMPLETE', 1264589028, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 28-1-2010 13:46 [/i]\n\nStaff on sit  :  TIWA 0817780017\r\nDate :  / Time  : \r\nJOB acer  : \r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n\r\n[font=Arial][size=5][color=#ff0000][font=Arial][size=5][color=#ff0000][font=Arial][size=5][color=#ff0000]Pls onsite 09.00 28 Jan 09\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]\r\nMessage Created: 27JAN2010 16:55\r\n\r\nCall Received 27JAN2010 16:53 by Chiraphong Khumkhrong\r\nFrom Unknown/\r\nfrom company: Carlson Wagonlit (Thailand) Ltd.\r\n246 Time Square Building, 18th Floor, Sukhumvit Rd.,\r\n\r\nBangkok\r\nPhone:+6626851700\r\nFax:+6626533631\r\n\r\nLTR No: 414420\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n======= Date: 27Jan10 Time: 16:53 (Chiraphong Khumkhrong) =======\r\n# agent request call transfer to K.Sukhum\r\n\r\nSolution:\r\n\r\n======= Date: 27Jan10 Time: 16:55 (Sukhum Wachirapitak) =======\r\nPls reinstall Pro printer 3 CID ctc.K.Chalit\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3913, 35, 1821, 0, 'Narin_K', 52, '', 1264643578, 'acer dell /27-01-10 /16.03 /LTR No: 414401:COMPLETE\r\nStaff on sit  :  Narin_K\r\nDate 27/01/2010:  / Time  : 16:03\r\nJOB acer  : 270110-600\r\nSolution  : Scan Hdd Clean Virus\r\nChange  : No Part\r\nClosed job  :18:21\r\nComment   :\r\nContact  :  02-207-9181 k.สุขุม\r\ncomplete   : 18:21', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3914, 35, 1823, 1, 'Tiwa_P', 38, 'ACER acer / 28-01-10 / 9:36 / LTR No: 414451:COMPLETE (HW)', 1264646665, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 28-1-2010 10:42 [/i]\n\nStaff on site : tiwa 0817780017\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n　\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 28JAN2010 09:31\r\n\r\nCall Received 28JAN2010 09:25 by Tosama Yosma\r\nFrom Unknown/\r\nfrom company: Media Line Co., Ltd.\r\n1143/1 Soi Suthiporn, Ratchadapisek Rd., Dindang\r\n\r\nBangkok\r\nPhone:+6622450745\r\nFax:+6622450748\r\n\r\nLTR No: 414451\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\n[b]Description:\r\n[/b]AGT can\'t start CPU error \"pls press F1 to restart\"\r\n\r\n[b]Solution:\r\n[/b]======= Date: 28Jan10 Time: 09:31 (Nawarat Tuntikapong) =======\r\n- Acer Team, Pls check HW and replace battery BIOS\r\n- Pls check windows Automatic Update disable\r\n[/size][/font][/size][/font][font=Times New Roman][size=4][color=#0000ff][font=Times New Roman][size=4][color=#0000ff][font=Times New Roman][size=4][color=#0000ff]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff]Best Regards.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][color=#4181c0][font=Arial][color=#4181c0]Nawarat Tuntikapong[/color][/font][/color][/font][font=Arial][size=2][color=#008080][font=Arial][size=2][color=#008080][font=Arial][size=2][color=#008080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][font=Tahoma][size=2] [/size][/font][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=nawarat@thaiamadeus.com]nawarat@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3915, 35, 1824, 1, 'Tiwa_P', 38, 'ACER HP / 28-01-10 / 9:43 / LTR No: 414457:Complete', 1264647237, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 28-1-2010 14:27 [/i]\n\nStaff on site : pollasart  0858435831\r\nDate :  / Time: 28-01-2010\r\nJOB acer :  [b][font=Tahoma][size=2][font=Tahoma][size=2]280110-69[/b][/size][/font][/size][/font]\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 28JAN2010 09:42\r\n\r\nCall Received 28JAN2010 09:37 by Tosama Yosma\r\nFrom Unknown/\r\nfrom company: Educational Travel Center / E.T.C. / Branch\r\n2 Royal Hotel, 1st Floor, Rajdamnern Avenue\r\n\r\nBangkok\r\nPhone:+6622240043\r\nFax:+6626221420\r\n\r\nLTR No: 414457\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\n[b]Description:\r\n[/b]AGT adv 01PC-HP error can\'t access after window program running\r\n\r\n[b]Solution:\r\n[/b]======= Date: 28Jan10 Time: 09:42 (Nawarat Tuntikapong) =======\r\n- can\'t run windows\r\n- Acer Team, Pls check windows\r\n- Contact K.Sawapat\r\n[/size][/font][/size][/font][font=CordiaUPC][size=4][color=#0000ff][font=CordiaUPC][size=4][color=#0000ff][font=CordiaUPC][size=4][color=#0000ff]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff]Best Regards.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][color=#4181c0][font=Arial][color=#4181c0]Nawarat Tuntikapong[/color][/font][/color][/font][font=Arial][size=2][color=#008080][font=Arial][size=2][color=#008080][font=Arial][size=2][color=#008080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][font=Tahoma][size=2] [/size][/font][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=nawarat@thaiamadeus.com]nawarat@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14629, 123, 6802, 1, 'Tiwa_P', 38, 'acer acer / 14-01-12 / 12.30 / LTR No: 586562 : (UdornThani) : COMPLETE (S/W)', 1326521754, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-1-2012 15:54 [/i]\n\nStaff On Site : Surakit_J 081-380-9436\r\nJob acer : 140112-106\r\nDate : 14-01-12 / 12.30\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n[color=#000000][/color]\r\nMessage Created: 14JAN2012 12:26\r\n\r\nCall Received 14JAN2012 12:23 by Nichakamol Phruksachat\r\nFrom Unknown/\r\nfrom company: Ultinet Trade And Travel Ltd., Part.\r\n300/7-8 Prajak Rd., T. Makkhaeng, A. Muang\r\n\r\nUdorn Thani\r\nPhone:+6642248606\r\nFax:+6642343323\r\n\r\nLTR No: 586562\r\nTitle: Call transfer\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nkhun thammarath uanble access window\r\n\r\nSolution:\r\n\r\n======= Date: 14Jan12 Time: 12:26 (Mongkol Jokkaew) =======\r\npls on site chk pc acer windows can not boot \r\nuser k. tammarat tel 042 248 606\r\n\r\n[b][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0]Mongkol Jokkaew\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1]Technical Support\r\n[/b][/size][/font][/size][/font][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f]Customer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=mongkol@thaiamadeus.com]mongkol@thaiamadeus.com[/email] \r\n[url=http://tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3917, 35, 1826, 1, 'Tiwa_P', 38, 'ACER HP / 28-01-10 / 10:23 LTR No: 414475:COMPLETE', 1264649978, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 28-1-2010 15:39 [/i]\n\nStaff on site : tiwa 0817780017\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 28JAN2010 10:23\r\n\r\nCall Received 28JAN2010 10:14 by Tosama Yosma\r\nFrom Unknown/\r\nfrom company: Anywhere Travel Ltd., Part.\r\n425/6 Soi Chinnaket 2/27, Prachachuen Rd., Tungsonghong, Laksi\r\n\r\nBangkok\r\nPhone:+6629549100\r\nFax:+6629549108\r\n\r\nLTR No: 414475\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nAGT adv after click launch amadues PC error\r\n\r\nSolution:\r\n\r\n======= Date: 28Jan10 Time: 10:23 (Sukhum Wachirapitak) =======\r\nWindows has problem ctc.K.Sujitta\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sukhum Wachirapitak\r\n[/color][/font][/color][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=sukhum@thaiamadeus.com]sukhum@thaiamadeus.com[/email]\r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3918, 35, 1823, 0, 'Tiwa_P', 38, '', 1264650137, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 28-1-2010 11:35 [/i]\n\nACER acer / 28-01-10 / 9:36 / LTR No: 414451:COMPLETE\r\nStaff on site : tiwa 0817780017\r\nDate 28/01/2010:  / Time: 10:02\r\nJOB acer :280110-59\r\nSolution : Change Battery CMOS\r\nChange :Change Battery CMOS\r\nClosed job :10:33\r\nComment :\r\nContact 02-207-9181 k.มงคล\r\ncomplete :10:33', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3920, 35, 1827, 1, 'Tiwa_B', 45, 'DELL Optiplex 210L / 28-01-10 / 08:38 / LTR No: 414430:-Complete', 1264652061, '[i=s] แก้ไขล่าสุด Tiwa_B เมื่อ 28-1-2010 19:01 [/i]\n\nStaff on site : tiwa 0851044239\r\nDate :  / Time: 09:48\r\nJOB acer :280110-7\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n\"WERANON WK. KLAIPRAYOUN\" <[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email]> \r\n28/01/2010 08:28 \r\nTo\r\n<[email=onsite@acer.co.th]onsite@acer.co.th[/email]>\r\ncc\r\n\"Technical Support Mail Group\" <[email=1atechnical@thaiamadeus.com]1atechnical@thaiamadeus.com[/email]>\r\nSubject\r\nACER DELL / 28-01-10 / 8:30 / LTR No: 414430\r\n\r\n\r\n\r\n\r\n\r\nMessage Created: 28JAN2010 08:23\r\n\r\nCall Received 28JAN2010 08:13 by Nichakamol Phruksachat\r\nFrom Unknown/\r\nfrom company: Udon Kaew Tour Ltd., Part.\r\n102/1 Moo 5, Cholpratan Rd., A. Muang\r\n\r\nNongkhai\r\nPhone:+6642411530\r\nFax:+6642465431\r\n\r\nLTR No: 414430\r\nTitle: T/Request:Malware 1A Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nkhunpichai\r\n\r\nSolution:\r\n\r\n======= Date: 28Jan10   Time: 08:22   (Weranon Klaiprayoun) =======\r\n- computer can\'t load user account normal\r\n- pls chk windows & backup data\r\n- contact K.Pichai 042 411-530,084428-1492\r\n\r\nWeranon  Klaiprayoun \r\nTechnical Support, Customer Service \r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14630, 123, 6798, 0, 'Tiwa_P', 38, '', 1326522369, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-1-2012 10:57 [/i]\n\nแจ้งไปทาง คุณสุทายา ว่า ช่างเดินทางจากตัวเมือง เชียงใหม่ไปที่ อ.สารภี จะถึง site ประมาณ บ่าย 2 โมง\r\nupdate คุณวีรนนท์ 13.20', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3922, 36, 1828, 1, 'Thawatchai_S', 36, 'Americana oki184 /27-01-10 /12.43 /LTR No: 414278', 1264655827, 'Americana oki184 /27-01-10 /12.43 /LTR No: 414278\r\n\r\n[size=10pt][color=#000000]Message Created: 27JAN2010 12:42[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Call Received 27JAN2010 11:41 by Rungruchee Bunphoei[/color][/size]\r\n[size=10pt][color=#000000]From Unknown/[/color][/size]\r\n[size=10pt][color=#000000]from company: Atlas Trading & Property (Thailand) Co., Ltd.[/color][/size]\r\n[size=10pt][color=#000000]15 Soi Sukhumvit 35, Sukhumvit Rd., Klongton Nua, Wattana,[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[color=#000000][size=10pt]Bangkok[/size][size=10pt][/size][/color]\r\n[size=10pt][color=#000000]Phone:+6626621191[/color][/size]\r\n[size=10pt][color=#000000]Fax:+6622602129[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]LTR No: 414278[/color][/size]\r\n[size=10pt][color=#000000]Title: T/Request: Printer[/color][/size]\r\n[size=10pt][color=#000000]Severity: Low[/color][/size]\r\n[size=10pt][color=#000000]Status: Pending Provider[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Description:[/color][/size]\r\n[size=10pt][color=#000000]K.Rinrapat informed that there is an error when print both screen and command.[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Pls call back to K.Rinrapat 02-6621191[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Solution:[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]======= Date: 27Jan10   Time: 12:42   (Arjhan Onpool) =======[/color][/size]\r\n[size=10pt][color=#000000]Pls replace printer with spare[/color][/size]\r\n[size=10pt][color=#000000]K.Rinrapat 02-6621191[/color][/size]', '119.42.70.135', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3925, 35, 1822, 0, 'Tiwa_P', 38, '', 1264661199, 'Staff on sit  :  PONGSAK 0834996500\r\nDate :  / Time  : 28-01-2010\r\nJOB acer  : 270110-652\r\nSolution  : FIX PROPRINTER AND ROMOVE PROPRINTER\r\nChange  : NO PART\r\nClosed job  : 12.30\r\nComment   :\r\nContact  :  02-207-9181 k.สุขุม\r\ncomplete   : 12.30', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3926, 35, 1824, 0, 'Tiwa_P', 38, '', 1264663444, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 28-1-2010 14:27 [/i]\n\nStaff on site : pollasart  0858435831\r\nDate : 28-01-10 / 9:43 \r\nJOB acer : [b][font=Tahoma][size=2][font=Tahoma][size=2]280110-69[/b][/size][/font][/size][/font]\r\nSolution : Ghost  window  new\r\nChange :-\r\nClosed job :14.16\r\nComment :\r\nContact 02-207-9181 k.weeranon\r\ncomplete : 14.16', '58.9.176.50', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3927, 35, 1826, 0, 'Tiwa_P', 38, '', 1264667915, 'Staff on site : TIENCHAI 0833288955\r\nDate :  / Time: 28-01-2010\r\nJOB acer : 280110-59\r\nSolution : Ghost Image And Set Printer\r\nChange : No Part\r\nClosed job : 14.37\r\nComment :\r\nContact 02-207-9181 k.อาจหาญ\r\ncomplete :  14.37', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3929, 36, 1828, 0, 'Jarunee_s', 62, '', 1264676645, 'JOB STATUS                : 414278\r\nSTAFF ON SITE            : อัสยรรต์\r\nDATE                           : 27-01-2010\r\nJOB ACS                      : 129812\r\nSOLUTION                   : SPARE P/T OKI 184T\r\nCLOSE JOB TIME          : 14.33 น.\r\nCONTACT                     :  คุณณรงค์\r\nACK TIME                     : 14.20 น.', '58.9.128.212', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3930, 35, 1827, 0, 'Tiwa_B', 45, '', 1264679895, 'Staff on site : tiwa 0851044239\r\nDate :  / Time: 09:48\r\nJOB acer :280110-7\r\nSolution : Ghost Image and set printer \r\nChange :no part\r\nClosed job :17:57\r\nComment :\r\nContact 02-207-9181 k.สุขุม\r\ncomplete : 17.57', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3931, 35, 1829, 1, 'Tiwa_P', 38, 'Acer Access /28-01-10 /17:20 /LTR No: 414669:COMPLETE', 1264730150, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 29-1-2010 12:02 [/i]\n\nStaff on site : tiwa 0817780017\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 28JAN2010 17:08\r\n\r\nCall Received 28JAN2010 17:04 by Sakdipad Jaimun\r\nFrom Unknown/\r\nfrom company: Rajanagarindra Tour\r\n422 Marupong Rd., A. Muang\r\n\r\nChachoensao\r\nPhone:+6638810541\r\nFax:+6638810542\r\n\r\nLTR No: 414669\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n- Pls on site install amadeus selling platform and set pro printer 1 PC.\r\nCID : 816836897663 ATID : 58666104.\r\nOffice ID : BKKTG21K5\r\n\r\n\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sakdipad Jaimun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Coordination Officer,[/b][/size][/font][/size][/font][font=Times New Roman][size=2][color=#2f2f2f][font=Times New Roman][size=2][color=#2f2f2f][font=Times New Roman][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)77 963 109\r\nF: + 66 (0)77 963 110\r\n[email=sakdipad@thaiamadeus.com]sakdipad@thaiamadeus.com[/email] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3932, 35, 1829, 0, 'Tiwa_P', 38, '', 1264734741, 'วันที่ 28-01-10 เวลา18.00 ช่างได้โทรไปที่เบอร์038-535380 ลูกค้าชื่อคุณ อรรพิณ รับสายครับ ช่างได้นัดเวลาที่จะเข้าซ่อมเครื่องในวันที่ 28-01-10เวลา 09.00.น ครับเพราะว่า ITAmadeusได้นัดให้ช่างเข้าซ่อมในวันที่ 28-01-10เวลา 09.00.น ครับ', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14627, 125, 6801, 0, 'Jarunee_s', 62, '', 1326517811, 'JOB STATUS            : LTR NO.586502\r\nSTAFF ON SITE       : ช่างฐานันดร\r\nDATE                      : 14/1/2012\r\nJOB ACS                 : 55010502\r\nSOLUTION              : SPARE P/T OKI 184T\r\nCLOSE JOB TIME    : 10:09 น.\r\nCONTACK               : คุณวีรนนท์\r\nACK TIME               : 09:45 น.', '58.9.197.167', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14628, 123, 6799, 0, 'Tiwa_P', 38, '', 1326520438, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-1-2012 10:55 [/i]\n\nStaff On Site : JJL\r\nJob acer : 140112-10\r\nDate : 14-01-12 / 09.27\r\nSolution : ghost intall vista backup image update virus\r\nClose Job: 12.48\r\nComment : สนามบินเปิดทำการ 11.00\r\nContact : 02-2079181 k. mongkol', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14626, 125, 6801, 1, 'Jarunee_s', 62, 'Americana Oki184/13-01-12/18.12/LTR No: 586502', 1326517305, 'Americana Oki184/13-01-12/18.12/LTR No: 586502\r\n\r\nMessage Created: 13JAN2012 18:11\r\n \r\nCall Received 13JAN2012 17:59 by Areerat Kittivanidchawat\r\nFrom Unknown/\r\nfrom company: Travel Technology Service Co., Ltd.\r\nUnit 2004, 20th Floor, Central Plaza Chaengwattana Office Tower\r\n99 / 9 Moo 2, Chaengwattana Road, Bang Talad, Pakkred\r\nNonthaburi\r\nPhone:+6621938494\r\nFax:+6621938493\r\n \r\nLTR No: 586502\r\nTitle: T/Request:Other Printers\r\nSeverity: Low\r\nStatus: Open\r\n \r\nDescription:\r\n \r\n- K.Natthaporn inform that OKI Printer not smooth.\r\n \r\nSolution:\r\n \r\n- Transfer to Technical (K.Narong)\r\n======= Date: 13Jan12   Time: 18:11   (Narong Taveerat) =======\r\nPls chk oki 184 print not complete contact K. Nattapong 085-0981437', '58.9.197.167', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3935, 35, 1829, 0, 'Tiwa_P', 38, '', 1264741346, 'Staff on site : tiwa 0817780017\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : Register Cid\r\nChange :Nopart\r\nClosed job :11:46\r\nComment :\r\nContact 02-207-9181 k.มงคล\r\ncomplete : 11:46', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3937, 35, 1832, 1, 'Tiwa_P', 38, 'acer HP / 29-01-10 / 13:25 / LTR No: 414795:COMPLETE', 1264746860, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 29-1-2010 18:04 [/i]\n\nStaff on site : tiwa 0817780017\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 29JAN2010 13:16\r\n\r\nCall Received 29JAN2010 12:18 by Sakaojai Russameewong\r\nFrom Unknown/\r\nfrom company: Anywhere Travel Ltd., Part.\r\n425/6 Soi Chinnaket 2/27, Prachachuen Rd., Tungsonghong, Laksi\r\n\r\nBangkok\r\nPhone:+6629549100\r\nFax:+6629549108\r\n\r\nLTR No: 414795\r\nTitle: T/Request:Other Printers\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nPRINT incompleted\r\n\r\nSolution:\r\n\r\n======= Date: 29Jan10 Time: 13:16 (Weranon Klaiprayoun) =======\r\n- print not complete\r\n- pls reinstall driver printer & proprinter\r\n- contact K.Sujittra 02 954-9100-4\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3938, 35, 1833, 1, 'Tiwa_P', 38, 'ACER ACER / 29-01-10 / 13:52 LTR No: 414802 :Complete', 1264748327, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 29-1-2010 16:45 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on site : pollasart 0858435831\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\nMessage Created: 29JAN2010 13:52\r\n\r\nCall Received 29JAN2010 12:56 by Piyanuch Buathong\r\nFrom Unknown/\r\nfrom company: Golden Express Travel Co.,Ltd\r\n69/27 Phayathai Rd., Phayathai, Rajdhavee\r\n\r\nBangkok\r\nPhone:+6622513252\r\nFax:+6624116054\r\n\r\nLTR No: 414802\r\nTitle: C/Request:Helpdesk to process\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nAgent have problem : 1 PC internet slowly \r\nPlease check contact Khun Pae\r\n\r\nThank you naka\r\n\r\nSolution:\r\n\r\n======= Date: 29Jan10 Time: 13:52 (Sukhum Wachirapitak) =======\r\nPls check windows ctc. K.Pae\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(11236, 97, 5225, 0, 'Narin_K', 52, 'RE: ACER ACER/17-05-11/14.07/LTR No: 531078 (Phuket) : Complete ( h/w)', 1305617748, '[i=s] แก้ไขล่าสุด Narin_K เมื่อ 18-5-2011 08:50 [/i]\n\nStaff On Site : Narin_k 081-535-3711 \r\nJob acer : 180511-18\r\nDate : 17-05-11/14.07 \r\nSolution : clean computer and memory\r\nClose Job: 14.35 \r\nComment : \r\nContact : 02-2079181 k . มงคล', '58.64.8.10', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(11237, 97, 5222, 0, 'Anusorn_P', 48, '', 1305681392, '[i=s] แก้ไขล่าสุด Anusorn_P เมื่อ 18-5-2011 08:17 [/i]\n\nStaff On Site : JJL เชียงใหม่\r\nJob acer : 160511-458\r\nDate : 16-05-11 /15.43\r\nSolution : Deployment version 6.1  6PC\r\nClose Job:17:14\r\nComment :\r\nContact : 02-2079181 k.อาจหาญ', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(11238, 97, 5220, 0, 'Anusorn_P', 48, '', 1305681550, 'Staff On Site : Nattakarn 082-892-8417\r\nJob acer : 160511-409\r\nDate : 16-05-11 /15.06\r\nSolution : Deployment version  6.1 4PC\r\nClose Job:15:40\r\nComment :\r\nContact : 02-2079181 k.อาจหาญ', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14625, 123, 6800, 1, 'Tiwa_P', 38, 'L Innertech ACER / 14-01-12 / 11:00 / LTR No: 586530‏ : COMPELTE (S/W)', 1326513540, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-1-2012 10:31 [/i]\n\nStaff On Site : Pongsak 084-327-0459\r\nJob acer : 140112-\r\nDate : 14-01-12 / 11:00 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k. \r\n[color=red][size=18pt]agent request onsite on 16/01/12 8.30 am[/size][/color]\r\n\r\nMessage Created: 14JAN2012 10:50\r\n\r\nCall Received 14JAN2012 10:18 by Nichakamol Phruksachat\r\nFrom Unknown/\r\nfrom company: China Travel Services (Thailand)\r\n559 Yaowaraj Rd., Sampanthawong\r\n\r\nBangkok\r\nPhone:+6622260041\r\nFax:+6622264713\r\n\r\nLTR No: 586530\r\nTitle: Call transfer\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n022260041 ?khun pirom\r\n\r\npls call him back\r\n\r\nSolution:\r\n\r\n======= Date: 14Jan12 Time: 10:50 (Weranon Klaiprayoun) =======\r\n- pls onsite clean virus or reinstall windows \r\n- contact K.Pirom 02 226-0041\r\n- agent request onsite on 16/01/12 8.30 am\r\n\r\n[b]Weranon Klaiprayoun[/b]\r\n[b]Technical Support, Customer Service [/b]\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com][color=blue]weranon@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=blue]www.thaiamadeus.com[/color][/url]', '180.183.127.222', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3941, 35, 1832, 0, 'Tiwa_P', 38, '', 1264757794, 'Staff on sit  :  TIWA 0817780017\r\n\r\nDate :  / Time  : 29-01-2010\r\n\r\nJOB acer  : 290110-297\r\n\r\nSolution  : Delete Driver Printer And Add Printer\r\n\r\nChange  : No Part\r\n\r\nClosed job  : 14:51\r\n\r\nComment   :\r\n\r\nContact  :  02-207-9181 k.วีรนนท์\r\n\r\ncomplete   : 14:51', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3942, 35, 1833, 0, 'Tiwa_P', 38, '', 1264758320, 'Staff on site : pollasart 0858435831\r\nDate :29-01-10 / 13:52\r\nJOB acer :290110-327\r\nSolution : set ip address configur\r\nChange :-\r\nClosed job :16.33\r\nComment :\r\nContact 02-207-9181 k.mongkol\r\ncomplete : 16.33', '58.11.85.42', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3943, 35, 1836, 1, 'Narin_K', 52, 'ACER ACER/29-01-10/17.11/LTR No: 414890 : Complete', 1264762994, '[i=s] แก้ไขล่าสุด Narin_K เมื่อ 1-2-2010 13:05 [/i]\n\nStaff onsite : Narin K  Tel : 081-5353711\r\nDate : 29/01/2010  Time : 17.40\r\nJob Acer : 290110-587\r\nSolution :\r\nChange H/W :\r\nComment :  [font=Arial][size=2][font=Arial][size=2]pls on site on MONDAY/01FEB 0900AM\r\n[/size][/font][/size][/font]Contact Age : \r\nContact Amadeus :  K.Narong\r\n\r\n\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 29JAN2010 17:10\r\n\r\nCall Received 29JAN2010 16:39 by Tosama Yosma\r\nFrom Unknown/\r\nfrom company: High Speed Group Co., Ltd. / HKT Br.\r\n31 Sainamyen Rd., T.Patong, A.Kathu\r\n\r\nPhuket\r\nPhone:+6676343033\r\nFax:+6676343034\r\n\r\nLTR No: 414890\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nKhun Saifon adv 01PC-Acer error alway restart\r\n\r\ntel 081-5364499\r\npls on site on MONDAY/01FEB 0900AM\r\n\r\nSolution:\r\n\r\n======= Date: 29Jan10 Time: 17:09 (Narong Taveerat) =======\r\nAcer error alway restart contact Khun Saifon tel 081-5364499\r\n\r\npls on site on MONDAY/01FEB 0900AM\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14624, 123, 6799, 1, 'Tiwa_P', 38, 'acer acer / 14-01-12 / 09.27 / LTR No: 586511 : (Chiangmai) : complete (s/w)', 1326511615, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 14-1-2012 12:56 [/i]\n\n[font=Calibri][size=3][font=Calibri][size=3][color=#000000]Staff On Site : JJL[/color]\r\n[color=#000000]Job acer : 140112-10\r\nDate : 14-01-12 / 09.27\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  [/color]\r\n\r\nMessage Created: 14JAN2012 09:22\r\n\r\nCall Received 14JAN2012 09:17 by Nichakamol Phruksachat\r\nFrom Unknown/\r\nfrom company: CNX P & P Travel Ltd., Part. / CNX Airport Br.\r\nChiangmai International Airport 60 Moo 3, Airport Rd., A. Muang\r\n\r\nChiangmai\r\nPhone:+6653272545\r\nFax:\r\n\r\nLTR No: 586511\r\nTitle: T/Request: Other applications\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 14Jan12 Time: 09:21 (Mongkol Jokkaew) =======\r\npls on site pc acer windows can not boot \r\nuser k, noppadate tel 081 960 7071\r\n\r\n[/size][/font][/size][/font][b][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0]Mongkol Jokkaew\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1]Technical Support\r\n[/b][/size][/font][/size][/font][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f]Customer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=mongkol@thaiamadeus.com]mongkol@thaiamadeus.com[/email] \r\n[url=http://tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14623, 123, 6798, 1, 'Tiwa_P', 38, 'acer acer / 14-01-12 / 10.02 / LTR No: 586522 (Chingnai) : COMPLETE (S/W)', 1326511051, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 14-1-2012 14:52 [/i]\n\n[font=Calibri][size=3][font=Calibri][size=3][color=#000000]Staff On Site : JJL[/color]\r\n[color=#000000]Job acer : 140112-\r\nDate : 14-01-12 / 10.02 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  [/color]\r\n[color=#000000][/color]\r\nMessage Created: 14JAN2012 09:58\r\n\r\nCall Received 14JAN2012 09:55 by Chiraphong Khumkhrong\r\nFrom Unknown/\r\nfrom company: Chatuporn Tour And Travel\r\n131 Moo 4, Chiangmai-Lumpoon Rd., T. Yangnerng, A. Sarapee\r\n\r\nChiangmai\r\nPhone:+6653321205\r\nFax:+6653321456\r\n\r\nLTR No: 586522\r\nTitle: T/Request: Monitor\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 14Jan12 Time: 09:57 (Mongkol Jokkaew) =======\r\npls on site chk pc acer windows can not boot \r\nuser k. suchaya 053 422 060\r\n\r\n[/size][/font][/size][/font][b][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0]Mongkol Jokkaew\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1]Technical Support\r\n[/b][/size][/font][/size][/font][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f]Customer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=mongkol@thaiamadeus.com]mongkol@thaiamadeus.com[/email] \r\n[url=http://tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3947, 35, 1838, 1, 'Tiwa_P', 38, 'ACER HP / 30-01-10 / 11:29 LTR No: 414954 - COMPLETE', 1264840821, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 30-1-2010 17:57 [/i]\n\n[font=Tahoma][size=9pt][color=#000000]Staff on site: [b]Tiwa P Tel. 0817780017[/b][/color][/size][/font]\r\n[font=Tahoma][size=9pt][color=#000000]\r\nDate:[b] 30/01/2010[/b] / Time: [b]11:30[/b][/color][/size][/font]\r\n[font=Tahoma][size=9pt][color=#000000]\r\nJOB Acer: Acer /[b]300110-115[/b][/color][/size][/font]\r\n[font=Tahoma][size=9pt][color=#000000]\r\nSolution: [/color][/size][/font]\r\n[font=Tahoma][size=9pt][color=#000000]\r\nChange Hardware’s/n:[/color][/size][/font]\r\n[font=Tahoma][size=9pt][color=#000000]\r\nClosed job: [/color][/size][/font]\r\n[font=Tahoma][size=9pt][color=#000000]\r\nComment:[/color][/size][/font]\r\n[font=Tahoma][size=9pt][color=#000000]\r\nContact 02 207-9181: [/color][/size][/font]\r\n[font=Tahoma][color=#000000][/color][/font]\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 30JAN2010 11:29\r\n\r\nCall Received 30JAN2010 11:25 by Rungruchee Bunphoei\r\nFrom Unknown/\r\nfrom company: Smile Land Tour / Carefour Sukapibal 3 Branch\r\n2nd Floor, Carefour, 643/7 Sukapibal 3 Rd., Huamak, Bangkapi\r\n\r\nBangkok\r\nPhone:+6627353671\r\nFax:\r\n\r\nLTR No: 414954\r\nTitle: T/Request: Monitor - HP\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nK.Sirisara can not access to window on pc-HP.\r\n\r\nSolution:\r\n\r\n======= Date: 30Jan10 Time: 11:29 (Sukhum Wachirapitak) =======\r\nUnable to access windows K.Sirisara\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sukhum Wachirapitak\r\n[/color][/font][/color][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=sukhum@thaiamadeus.com]sukhum@thaiamadeus.com[/email]\r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]\r\n[font=Tahoma][size=9pt][color=#000000][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3948, 35, 1838, 0, 'Tiwa_P', 38, '', 1264848614, 'Staff on site: Tiwa P Tel. 0817780017\r\n\r\nDate: 30/01/2010 / Time: 11:30\r\n\r\nJOB Acer: Acer /300110-115\r\n\r\nSolution: Chack Hdd And OS\r\n\r\nChange Hardware’s/n: No Part\r\n\r\nClosed job: 14:58\r\n\r\nComment:\r\n\r\nContact 02 207-9181: สุขุม', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3950, 43, 1840, 1, 'Tiwa_P', 38, 'ACER Access /01-02-10 /10:25 /LTR No: 415057:COMPLETE (SW)', 1264995713, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 1-2-2010 13:48 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on sit  :  Pollasart 085-843-5831\r\nDate :  / Time  : 01-02-2010\r\nJOB acer  : \r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n\r\nMessage Created: 01FEB2010 10:23\r\n\r\nCall Received 01FEB2010 10:18 by Ekkapong Nganpongsa\r\nFrom Unknown/\r\nfrom company: Travel Click (Thailand) Co., Ltd.\r\n43/43 Soi Phrayapirane, Thungmahamek, Sathorn\r\n\r\nBangkok\r\nPhone:+6622494911\r\nFax:+6622499977\r\n\r\nLTR No: 415057\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n======= Date: 01Feb10 Time: 10:20 (Ekkapong Nganpongsa) =======\r\n- Acer team pls onsite to install amadeus selling platform 1PC\r\n- CID: 357413861134 ATID: 58 664728 under Office ID BKKTG21SF\r\n[/size][/font][/size][/font][font=Arial][size=2][color=#000080][font=Arial][size=2][color=#000080][font=Arial][size=2][color=#000080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3951, 43, 1841, 1, 'Tiwa_P', 38, 'acer hp /01-02-10 /10.26 / LTR No: 415061:COMPLETE (SW)', 1264995848, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 1-2-2010 13:44 [/i]\n\nStaff on sit  :  Tienchai 082-331-4039\r\nDate :  / Time  : 01-02-2010\r\nJOB acer  : \r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 01FEB2010 10:25\r\n\r\nCall Received 01FEB2010 10:23 by Arjhan Onpool\r\nFrom Chakvithannides/ Arunratana\r\nfrom company: Turismo Asia Co., Ltd.\r\n511 Sri Ayuthaya Soi 6, Sri Ayuthaya Rd., Phayathai\r\n\r\nBangkok\r\nPhone:+6626401777\r\nFax:+6626427357\r\n\r\nLTR No: 415061\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\nwindows slow\r\npls onsite check windows and clean virus\r\nIT agent k.Ed 0816284414\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14621, 123, 6796, 0, 'Tiwa_P', 38, '', 1326452495, 'Staff On Site : Treesith\r\nJob acer : 120112-671\r\nDate : 13-1-12 / 17:05 \r\nSolution : Spare lan cable 1 mate\r\nClose Job: 18.00\r\nComment : -\r\nContact : 02-2079181 k.Arjharn', '61.90.39.253', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14622, 123, 6797, 1, 'Tiwa_P', 38, 'ACER HP / 14-01-12 / 10:05 / LTR No: 586518 : COMPLETE (H/W)', 1326510076, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 14-1-2012 13:51 [/i]\n\n[font=Calibri][font=Calibri][font=Tahoma][size=4][color=#000000]Staff On Site : Siridon 089-7748830\r\nJob acer : 140112-18[/color][/size][/font]\r\n[color=#4181c0][color=#4181c0][color=#4181c0][font=Tahoma][size=4][color=black]Date : 14-01-12 / 10:05 [/color]\r\n[/size][/font][font=Tahoma][size=4][color=black]Solution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.[/color][/size][/font][/color][/color][/color]\r\n[size=3]Message Created: 14JAN2012 09:54[/size]\r\n[size=3][/size]\r\n[size=3]Call Received 14JAN2012 09:48 by Chiraphong Khumkhrong[/size]\r\n[size=3]From Unknown/[/size]\r\n[size=3]from company: H.I.S. Tours[/size]\r\n[size=3]Interchange 21 Tower, UL Floor, Sukhumvit Road, Klontoey-Nua, Wattana[/size]\r\n[size=3][/size]\r\n[size=3]Bangkok[/size]\r\n[size=3]Phone:+6622646800[/size]\r\n[size=3]Fax:+6622646889[/size]\r\n[size=3][/size]\r\n[size=3]LTR No: 586518[/size]\r\n[size=3]Title: T/Request:CPU[/size]\r\n[size=3]Severity: Low[/size]\r\n[size=3]Status: Pending Provider[/size]\r\n[size=3][/size]\r\n[size=3]Description:[/size]\r\n[size=3][/size]\r\n[size=3][/size]\r\n[size=3]Solution:[/size]\r\n[size=3][/size]\r\n[size=3]======= Date: 14Jan12 Time: 09:53 (Weranon Klaiprayoun) =======[/size]\r\n[size=3]- can\'t boot computer [/size]\r\n[size=3]- cpu have noise[/size]\r\n[size=3]- contact K.Tanaporn 02 264-6899[/size]\r\n[size=3][/size]\r\n[/font][/font][b][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0]Weranon Klaiprayoun[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][email=weranon@thaiamadeus.com][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff]weranon@thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/email][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14616, 123, 6791, 0, 'Tiwa_P', 38, '', 1326437975, 'Staff On Site : Siridon 089-7748830\r\nJob acer : 130112-3\r\nDate : 13-1-12 / 8.15 \r\nSolution : Ghost Image, Install Selling Platform\r\nClose Job:10.54\r\nComment :Test OK\r\nContact : 02-2079181 k.ณรงค์', '58.11.64.97', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3957, 45, 1844, 1, 'nawarat', 2, 'Error 4060 Error Stack', 1265003640, '[i=s] แก้ไขล่าสุด nawarat เมื่อ 1-2-2010 13:55 [/i]\n\n[b][color=blue]*[/color]  [/b][color=blue][b]Error 4060 Error Stack หลังจาก Submit CID[/b] [/color]\r\n[color=#0000ff]     ปัญหาเนื่องจากไม่สามารถ Create HWID ได้ แต่ AU Install แล้วมี Icon AU [/color]\r\n[color=#0000ff]     Show ที่ Task Bar แล้ว[/color]\r\n\r\n[b][color=#0000ff]*  วิธีแก้ไข[/color]\r\n[/b][color=#0000ff]     - เช็ค CID status ใน Web Config ถ้า CID Status เป็น Inactive[/color]\r\n[color=#0000ff]        ให้ทำการ Reissue CID[/color]\r\n[color=#0000ff]     - ใช้ Tool Uninstall Certificate ลบค่า registry[/color]\r\n[color=#0000ff]     - Submit CID ใหม่อีกครั้ง[/color] \r\n[b][color=#0000ff]         [/color][/b]\r\n[b][color=#0000ff][/color][/b]\r\n[b][color=#0000ff][/color][/b]', '58.147.4.156', 0, 0, 0, 0, 0, -1, 0, 2, 0, 0, 0),
(3958, 35, 1836, 0, 'Narin_K', 52, 'RE: ACER ACER/29-01-10/17.11/LTR No: 414890 :  Complete', 1265004278, 'Staff onsite : Narin K  Tel : 081-5353711\r\nDate : 29/01/2010  Time : 17.40\r\nJob Acer : 290110-587\r\nSolution : Ghost new Image and Install amadeusvista , Pro Printer \r\nChange H/W : - \r\nComment :  pls on site on MONDAY/01FEB 0900AM\r\nContact Age : \r\nClose Job : 13.02 \r\nContact Amadeus :  K. วีรนนท์', '202.69.141.253', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3960, 43, 1841, 0, 'Tiwa_P', 38, '', 1265006655, 'Staff on sit  :  Tienchai 082-331-4039\r\nDate :  / Time  : 01-02-2010\r\nJOB acer  : 010210-150\r\nSolution  : Chack Line InterNet\r\nChange  : No part\r\nClosed job  :12:04\r\nComment   :\r\nContact  :  02-207-9181 k.อาจหาร\r\ncomplete   :', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3961, 43, 1840, 0, 'Tiwa_P', 38, '', 1265006832, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 1-2-2010 14:34 [/i]\n\nStaff on sit  :  Pollasart 085-843-5831\r\nDate :  / Time  : 01-02-2010\r\nJOB acer  : 010210-145\r\nSolution  : Install VISTA\r\nChange  : No Part\r\nClosed job  :12:37\r\nComment   :\r\nContact  :  02-207-9181 k.มงคล\r\ncomplete   12:37', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3962, 43, 1845, 1, 'Tiwa_P', 38, 'acer acer /01-02-10 /14.40 /LTR No: 415167:Complete (SW)', 1265011008, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 1-2-2010 17:12 [/i]\n\nStaff on sit  :  TIENCHAI 0823314039\r\nDate :  / Time  : \r\nJOB acer  : \r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   :\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 01FEB2010 14:39\r\n\r\nCall Received 01FEB2010 14:34 by Sakaojai Russameewong\r\nFrom Unknown/\r\nfrom company: Golden Express Travel Co.,Ltd\r\n69/27 Phayathai Rd., Phayathai, Rajdhavee\r\n\r\nBangkok\r\nPhone:+6622513252\r\nFax:+6624116054\r\n\r\nLTR No: 415167\r\nTitle: T/Request:Pro Printer\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nK.KANYA\r\n\r\npro printer always show stop\r\n\r\nSolution:\r\n\r\n======= Date: 01Feb10 Time: 14:39 (Arjhan Onpool) =======\r\nPls check virus and clean \r\nK. AE 022518448\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0);
INSERT INTO `cdb_posts` (`pid`, `fid`, `tid`, `first`, `author`, `authorid`, `subject`, `dateline`, `message`, `useip`, `invisible`, `anonymous`, `usesig`, `htmlon`, `bbcodeoff`, `smileyoff`, `parseurloff`, `attachment`, `rate`, `ratetimes`, `status`) VALUES
(14796, 123, 6882, 1, 'Tiwa_P', 38, 'G.M. Tour &amp; Travel / Pattaya Branch. - Office Relocate, Move 3 Acer PC (L-Inner 10), 1 Printer OKI-184 /  27 Jan  12 - 11.10  (LTR: 589177) (Special Case):Onsite 27/01/2012 14:00 : COMPLETE (S/W H/W)', 1327640660, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 31-1-2012 17:14 [/i]\n\nStaff On Site : JJL\r\nJob acer :270112-204\r\nDate :  27 Jan  12 - 11.10\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n[b][font=Tahoma][size=3][font=Tahoma][size=3]Dear Acer Team,[/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080] [/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000](Pls Urgent)[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]\r\nKindly complete the following request.\r\n\r\nAgent name: G.M. Tour & Travel / Pattaya Branch. \r\n\r\nOld Address: 315/3 Moo 9, Nongprue, Banglamung, Chonburi 20150.\r\n\r\nNew Address: 33/140 Moo 10, Pattaya Middle Rd., T. Nongprue, A. Banglamung, Chonburi 20150.\r\n[/size][/font][/size][/font][font=Tahoma][size=1][font=Tahoma][size=1]\r\n[/size][/font][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]\r\nTel: 081-399 9888\r\nContact: คุณชาติชัย (1A), คุณพัลลภ (G.M.)\r\n[/size][/font][/size][/font][font=Calibri][size=3][color=#004080][font=Calibri][size=3][color=#004080][font=Calibri][size=3][color=#004080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Cordia New][size=3][color=#ff0000][font=Cordia New][size=3][color=#ff0000][font=Cordia New][size=3][color=#ff0000]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000]LTR No: 589177\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Cordia New][size=3][color=#004080][font=Cordia New][size=3][color=#004080][font=Cordia New][size=3][color=#004080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]\r\nRequest: -Office Relocate, Move 3 Acer PC (Leasing Acer-Inner10) , 1 Printer OKI-184, \r\n[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3][/size][/font][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]TOT Router and Switch Hub from old address to connect at new address.\r\n[/size][/font][/size][/font][font=Calibri][size=3][color=#004080][font=Calibri][size=3][color=#004080][font=Calibri][size=3][color=#004080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Calibri][size=1][color=#004080][font=Calibri][size=1][color=#004080][font=Calibri][size=1][color=#004080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]Configuration:[/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080] [/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000]Not Change.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Calibri][size=3][color=#004080][font=Calibri][size=3][color=#004080][font=Calibri][size=3][color=#004080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Calibri][size=1][color=#004080][font=Calibri][size=1][color=#004080][font=Calibri][size=1][color=#004080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]Remark:[/size][/font][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000] -Prepared LAN cable incase current not enough. \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Calibri][size=3][color=#004080][font=Calibri][size=3][color=#004080][font=Calibri][size=3][color=#004080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]\r\nPlease onsite for Office Relocate on Friday Jan 27th , 2012 13.00\r\n[/b]\r\n[/size][/font][/size][/font][font=Calibri][size=3][color=#004080][font=Calibri][size=3][color=#004080][font=Calibri][size=3][color=#004080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]Best regards,\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][color=#4181c0][font=Arial][size=1][color=#4181c0][font=Arial][size=1][color=#4181c0]Nawarat Tuntikapong[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][color=#008080][font=Arial][size=1][color=#008080][font=Arial][size=1][color=#008080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1]Senior Technical Support\r\n[/b][/size][/font][/size][/font][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9117\r\nM: + 66 (0)89 922 1966\r\nF: + 66 (0)2 207 9198\r\n[email=nawarat@thaiamadeus.com]nawarat@thaiamadeus.com[/email] \r\n[url=http://tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][color=#808080][font=Arial][size=1][color=#808080][font=Arial][size=1][color=#808080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3965, 43, 1847, 1, 'Tiwa_P', 38, 'ACER Access  /01-02-10 /16.00 /LTR No: 415183:COMPLETE(SW)', 1265015548, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-2-2010 10:00 [/i]\n\nStaff on site : POLLASART 0858435831\r\nDate :  / Time: \r\nJOB acer : 010210-729\r\nSolution : \r\nChange \r\nClosed job :\r\nComment \r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 01FEB2010 15:02\r\n\r\nCall Received 01FEB2010 15:00 by Sakdipad Jaimun\r\nFrom Unknown/\r\nfrom company: ST Deluxe Tour Co., Ltd.\r\n175-177 BUI Building, 2nd Floor, Surawongse Rd., Suriyawongse, Bangrak\r\n\r\nBangkok\r\nPhone:+6626347000\r\nFax:+6622672555\r\n\r\nLTR No: 415183\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 01Feb10 Time: 15:02 (Sakdipad Jaimun) =======\r\nPls on site install amadeus selling platform 3 PC.\r\nCID : 527718649956 ATID : 58 664826\r\nCID : 788076251645 ATID : 58 664851\r\nCID : 136971365257 ATID : 58 664856\r\nOFFICE ID : BKKTG21B2\r\nPls ctc. K.Apinya\r\n\r\n\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sakdipad Jaimun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Coordination Officer,[/b][/size][/font][/size][/font][font=Times New Roman][size=2][color=#2f2f2f][font=Times New Roman][size=2][color=#2f2f2f][font=Times New Roman][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)77 963 109\r\nF: + 66 (0)77 963 110\r\n[email=sakdipad@thaiamadeus.com]sakdipad@thaiamadeus.com[/email] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3966, 43, 1845, 0, 'Tiwa_P', 38, '', 1265019136, 'Staff on sit  :  TIENCHAI 0823314039\r\nDate :  / Time  : 01/02/2010 16:11\r\nJOB acer  : 010210-523\r\nSolution  : set time\r\nChange  :  no part\r\nClosed job  :01/02/2010 16:11\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   :', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3967, 43, 1847, 0, 'Tiwa_P', 38, '', 1265079585, 'Staff on site : POLLASART 0858435831\r\nDate :  / Time: \r\nJOB acer : 010210-729\r\nSolution : Install Vista\r\nChange \r\nClosed job :18:39\r\nComment \r\nContact 02-207-9181 k.มงคล\r\ncomplete : 18:39', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3968, 43, 1848, 1, 'Tiwa_P', 38, 'ACER ACER / 02-02-10 / 09:51 LTR No: 415283:COMPLETE(SW)', 1265079799, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-2-2010 13:45 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on site : tiwa 0817780017\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\nMessage Created: [/size][/font][/size][/font][font=Cordia New][size=3]02[/size][/font][font=Arial][size=2][font=Arial][size=2]FEB[/size][/font][/size][/font][font=Cordia New][size=3]2010 09:51[/size]\r\n[/font][font=Arial][size=2][font=Arial][size=2][size=3][/size]\r\nCall Received [/size][/font][/size][/font][font=Cordia New][size=3]02[/size][/font][font=Arial][size=2][font=Arial][size=2]FEB[/size][/font][/size][/font][font=Cordia New][size=3]2010 09:40[/size][/font][font=Arial][size=2][font=Arial][size=2] by Sakaojai Russameewong\r\nFrom Unknown/\r\nfrom company: Image D\'Asie Co., Ltd.\r\n[/size][/font][/size][/font][font=Cordia New]11/440[/font][font=Arial][size=2][font=Arial][size=2] Moo [/size][/font][/size][/font][font=Cordia New]1[/font][font=Arial][size=2][font=Arial][size=2], Soi Ladprao [/size][/font][/size][/font][font=Cordia New]41[/font][font=Arial][size=2][font=Arial][size=2], Ladprao Rd., Ladprao, Bangkapi\r\n\r\nBangkok\r\nPhone:+[/size][/font][/size][/font][font=Cordia New][size=3]6625302722[/size]\r\n[/font][font=Arial][size=2][font=Arial][size=2]Fax:+[/size][/font][/size][/font][font=Cordia New][size=3]6625396477[/size]\r\n[/font][font=Arial][size=2][font=Arial][size=2][size=3][/size]\r\nLTR No: [/size][/font][/size][/font][font=Cordia New][size=3]415283[/size]\r\n[/font][font=Arial][size=2][font=Arial][size=2]Title: T/Request: Monitor auto shut down\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nK.YING\r\n\r\nSolution:\r\n\r\n[/size][/font][/size][/font][font=Cordia New]======= [/font][font=Arial][size=2][font=Arial][size=2]Date: [/size][/font][/size][/font][font=Cordia New]02[/font][font=Arial][size=2][font=Arial][size=2]Feb[/size][/font][/size][/font][font=Cordia New]10[/font][font=Arial][size=2][font=Arial][size=2] Time: [/size][/font][/size][/font][font=Cordia New]09:51 ([/font][font=Arial][size=2][font=Arial][size=2]Sukhum Wachirapitak) =======\r\nNothing show on screen pls check windows and Monitor ctc.K.Ying\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sukhum Wachirapitak\r\n[/color][/font][/color][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=sukhum@thaiamadeus.com]sukhum@thaiamadeus.com[/email]\r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3969, 47, 1849, 1, 'Narong', 4, 'ปัญหา agent ไมได้รับ e-mail ที่ส่งจากระบบ Amadeus', 1265082906, '[b][color=blue]* ปัญหาที่ Agent แจ้งปลายทางไม่ได้รับ e-mail ที่ส่งจากระบบ Amadeus [/color][/b]\r\n[b][color=blue]   โดยใช้คำสั่ง ITR-EML หรือ IEPJ-EML[/color][/b]   \r\n      - ปัญหามักมาจาก Mail Server Amadeus ได้ส่ง e-mail ไปยัง address ปลายทาง\r\n        แล้วแต่ถูก Block หรือ Eject โดย Mail Server ปลายทางของ Agent\r\n\r\n[color=blue][b]* การแก้ไข[/b][/color]\r\n      - ส่ง Mail ให้ทาง Amadeus Asia เพื่อขอตรวจสอบการส่ง Mail ออกจากระบบ\r\n         โดยระบุวัน-เวลาที่ลูกค้าทำการส่ง mail เพื่อให้ Asia จับ Logs ไฟล์มาให้\r\n      - แนบ Logs ไฟล์ ให้กับ Agent และแนะนำให้ทาง Agent แจ้งผู้ดูแลระบบ\r\n         Mail Server ของ Agent ให้เพิ่ม e-mail address ดังต่อไปนี้ไว้ใน Whitelist\r\n[size=2]            - [/size][email=emailserver@pop3.amadeus.net][size=2][color=#000000]emailserver@pop3.amadeus.net[/color][/size][/email][size=2] , [/size][email=emailserver2@pop3.amadeus.net][size=2][color=#000000]emailserver2@pop3.amadeus.net[/color][/size][/email] \r\n              และให้ allow IP address 82.150.225.79 ซึ่งเป็น IP mail server ของ   \r\n              Amadeus', '58.147.4.152', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3970, 43, 1850, 1, 'Nattapong_P', 47, 'Acer Acer / 02-02-10 / 11:11 / LTR No: 415334 - Complete (SW)', 1265087303, '[i=s] แก้ไขล่าสุด Nattapong_P เมื่อ 2-2-2010 16:56 [/i]\n\n[font=Arial][size=2]Staff on site : Anusorn 0818849626\r\nDate :  / Time: 2/2/2010  12.09 น.\r\nJOB acer : 020210-227\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact : 053251825 คุณไก่\r\ncomplete : [/size][/font]\r\n-----------------------------------------------------------------------------\r\n[font=Tms Rmn][size=4][font=Tms Rmn][size=4]Message Created: 02FEB2010 11:05\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]Call Received 02FEB2010 11:01 by Surasak Pongsiri\r\nFrom Unknown/\r\nfrom company: Manit Travel Chiangmai Ltd., Part.\r\n143 Rajawongse Rd., A. Muang\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]Chiangmai\r\nPhone:+6653251825\r\nFax:+6653251417\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]LTR No: 415334\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]Description:\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]======= Date: 02Feb10 Time: 11:03 (Surasak Pongsiri) =======\r\ncan\'t access all website but proprinter can connect to server\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]Solution:\r\nAcer: Please check virus \r\nCPU was in cathey pasific office\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Best Regards,\r\n[/b][/color][/font][/color][/font][font=Tms Rmn]\r\n[/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Surasak Pongsiri[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Coordination Officer\r\nCustomer Service (Chiang Mai Branch) \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)53 226 336 \r\nF: + 66 (0)53 226 335 \r\n[email=surasak@thaiamadeus.com]surasak@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3971, 43, 1848, 0, 'Tiwa_P', 38, '', 1265093101, 'Staff on site : tiwa 0817780017\r\nDate:02/02/2010 :  / Time: 09:51\r\nJOB acer :\r\nSolution : Ghost Image And Install Vista\r\nChange :Nopart\r\nClosed job :13:19\r\nComment :\r\nContact 02-207-9181 k.วีรนนทร์\r\ncomplete : 13:19', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3972, 35, 1686, 0, 'Tiwa_P', 38, '', 1265093331, 'Staff on site : tiwa 0817780017\r\nDate 12/01/2010:  / Time: 14.21\r\nJOB acer :120110-415\r\nSolution :  Change HDD And Ghost Image \r\nChange :HDD\r\nClosed job : 02/02/2010 13:11\r\nComment :\r\nContact 02-207-9181 k.ณรงค์\r\ncomplete :02/02/2010 13:11', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3973, 43, 1850, 0, 'Nattapong_P', 47, '', 1265104482, 'Staff on site : Anusorn 0818849626\r\nDate :  / Time: 2/02/2010  12.09\r\nJOB acer :020210-227\r\nSolution : Clean virus , Temp file ,  Test OK\r\nChange : None\r\nClosed job : 2/02/2010  16.16 น. \r\nComment :\r\nContact : คุณวัชรินทร์(ไก่) 053251825 #แผนกทัวร์\r\ncomplete : 2/02/2010  16.16 น. \r\nAmadeus Contact : คุณวีรนนท์', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3974, 35, 1718, 0, 'Tiwa_P', 38, '', 1265168017, 'Staff on sit  :  KHIPTHASETH 0840707179\r\nDate :  / Time  :  14/01/2010  11:17\r\nJOB acer  : 140110-180\r\nSolution  : problem at internet TOT\r\nChange  : No Part\r\nClosed job  : 14/01/2010  16:00\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : 14/01/2010  16:00', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3975, 35, 1735, 0, 'Tiwa_P', 38, '', 1265168628, 'Staff on site : tiwa 0817780017\r\nDate :  / Time: 15JAN2010 14:07\r\nJOB acer : 150110-332\r\nSolution : Mouse Fail\r\nChange : Change Mouse\r\nClosed job : 19-01-2010 11:48\r\nComment :\r\nContact 02-207-9181 \r\ncomplete : 19-01-2010 11:48', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3976, 35, 1631, 0, 'Tiwa_P', 38, '', 1265169411, 'Staff on site : tiwa 0817780017\r\nDate : 25/04/09 / Time: 12:30\r\nJOB acer 250409-71\r\nSolution : ghost image Test ok\r\nChange \r\nClosed job :13:06\r\nComment \r\nContact 02-207-9181 k.อาจหาญ\r\ncomplete : 13:06\r\nnew acer veriton S670G', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3977, 45, 1851, 1, 'Arjhan', 5, 'ปัญหา Install Selling Platform on Windows Vista 64 Bit', 1265172825, '[i=s] แก้ไขล่าสุด Arjhan เมื่อ 3-2-2010 12:08 [/i]\n\n[size=3][b][color=#0000ff][/color][/b][/size] \r\n[size=3][color=#0000ff][b]*[color=blue] ปัญหา Install Selling Platform บน Windows Vista 64 Bit[/color][/b][/color][/size]\r\n[size=3][color=#0000ff]เมื่อ Install Amadeus CID จนขึ้น [font=Times-Bold][font=Times-Bold][font=Times-Bold]\"Security Gateway Registration succeeded\" แต่โปรแกรม Amadeus Automatic Update ไม่ Run เกิดจาก version AU ไม่ Suport Windows vista 64 Bit[/font][/font][/font][/color][/size]\r\n\r\n[size=3][font=Times-Bold][color=#0000ff][font=Times-Bold][color=#0000ff][font=Times-Bold][color=#0000ff][/color][/font][/color][/font][/color][/font][/size][size=3][b][font=Times-Bold][color=#0000ff][font=Times-Bold][color=#0000ff][font=Times-Bold][color=#0000ff]* วิธีแก้ไข[/color][/font][/color][/font][/color][/font]\r\n[/b][/size][font=Times-Bold][color=#0000ff][font=Times-Bold][color=#0000ff][font=Times-Bold][size=3][color=#0000ff] 1. แจ้งเลข CID เพื่อ Deploy AU ให้เป็น Version 3.1P602 [/color][/size][/font][/color][/font][/color][/font]\r\n[font=Times-Bold][color=#0000ff][font=Times-Bold][color=#0000ff][font=Times-Bold][size=3][color=#0000ff] 2. Run AU โดยเข้าเว็บ amadeusvista.com/vwp [/color][/size][/font][/color][/font][/color][/font]\r\n[font=Times-Bold][color=#0000ff][font=Times-Bold][color=#0000ff][font=Times-Bold][size=3][color=#0000ff] 3. หากไม่สามารถ Run AU ได้ให้ Uninstall AU เก่าออก และ [/color][/size][/font][/color][/font][/color][/font]\r\n[font=Times-Bold][color=#0000ff][font=Times-Bold][color=#0000ff][font=Times-Bold][size=3][color=#0000ff]    Install AU ใหม่ \r\n\r\n[/color][/size][/font][/color][/font][/color][/font]', '118.175.13.5', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3978, 43, 1852, 1, 'Tiwa_P', 38, 'acer hp /03-02-10 /12.11 /LTR No: 415887:COMPLETE (SW)', 1265176892, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 3-2-2010 16:47 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]\r\nStaff on sit  :  Chumpon 080-209-4243\r\nDate :03/02/2010  / Time  : 12:11\r\nJOB acer  : 030210-296\r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n\r\nMessage Created: 03FEB2010 12:10\r\n\r\nCall Received 03FEB2010 11:58 by Janthapim Montmaturapoj\r\nFrom K. ANUCHIT/\r\nfrom company: Mahachai Booking Center / Samutsakorn\r\n813/5 Norrasingha Rd., T. Mahachai, A. Muang\r\n\r\nSamutsakorn\r\nPhone:+6634411337\r\nFax:+6634811353\r\n\r\nLTR No: 415887\r\nTitle: T/Request:1A Selling Platform\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nCan not access Selling Platform only one pc.\r\n\r\nSolution:\r\n\r\n======= Date: 03Feb10 Time: 12:10 (Arjhan Onpool) =======\r\nPls check virus and clean \r\nK. ANUCHIT 034411337\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3979, 43, 1853, 1, 'Tiwa_P', 38, 'Acer Acer /03-02-10 /15:09 /LTR No: 415957:COMPLETE(SW)', 1265185080, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 3-2-2010 17:46 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on sit  :  PONGSAK 0834996500\r\nDate :  / Time  : 03-02-10 /15:09 \r\nJOB acer  : \r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n\r\nMessage Created: 03FEB2010 15:07\r\n\r\nCall Received 03FEB2010 14:48 by Nawarat Tuntikapong\r\nFrom K. SOMPORN/\r\nfrom company: Able Tour Agency\r\n1373 Thitinet Building, Charoenkrung Rd., Silom, Bangrak\r\n\r\nBangkok\r\nPhone:+6622338018\r\nFax:+6626309006\r\n\r\nLTR No: 415957\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n- PC can\'t access internet in some time , but DSL link not down\r\n\r\nSolution:\r\n\r\n======= Date: 03Feb10 Time: 14:54 (Nawarat Tuntikapong) =======\r\n- Acer Team, Pls check LAN connection\r\n- agt used 2 ADSL line , true ( agt\'s net) , 1A\'s net is DataNet\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(11234, 97, 5224, 0, 'Tiwa_P', 38, '', 1305608963, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 18-5-2011 08:53 [/i]\n\nStaff On Site : Piyachai 087-972-5124\r\nJob acer : 180511-12\r\nDate : 17-05-11 / 10.28\r\nSolution : Replace RAM 2 Person.\r\nClose Job: 11.45\r\nComment : -\r\nContact : 02-2079181 k.Narong', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(11235, 97, 5225, 1, 'Narin_K', 52, 'ACER ACER/17-05-11/14.07/LTR No: 531078 (Phuket) : COMPLETE (H/W)', 1305616295, '[i=s] แก้ไขล่าสุด Narin_K เมื่อ 17-5-2011 17:26 [/i]\n\nStaff On Site : Narin_k 081-535-3711\r\nJob acer : 180511-\r\nDate : 17-05-11/14.07\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n[font=Calibri][size=3][font=Calibri][size=3]Message Created: 17MAY2011 14:06\r\n\r\nCall Received 17MAY2011 10:24 by Worawit Meekeaw\r\nFrom Unknown/\r\nfrom company: Sunshine Tours Phuket Co., Ltd.\r\n58-60 Tilok-Uthit 2 Rd., T. Taladyai, A. Muang\r\n\r\nPhuket\r\nPhone:+6676212889\r\nFax:+6676214234\r\n\r\nLTR No: 531078\r\nTitle: T/Request:CPU\r\nSeverity: High\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n-K Peerapong/Sale report that agent cant turn on her PC (ACER 5500)\r\n\r\n-C/O Khun Nee \r\n\r\n-Tel: 076 212889\r\n\r\nSolution:\r\n\r\n======= Date: 17May11 Time: 14:06 (Narong Taveerat) =======\r\nPls chk cannot access windows contact contact Khun Nee Tel: 076 212889\r\n\r\n[/size][/font][/size][/font][b][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff]Best Regards.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][color=#4181c0][font=Arial][color=#4181c0]Narong Taveerat\r\n[/color][/font][/color][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][font=Tahoma][size=2] [/size][/font][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3981, 43, 1852, 0, 'Tiwa_P', 38, '', 1265190401, 'Staff on sit  :  Chumpon 080-209-4243\r\nDate :03/02/2010  / Time  : 12:11\r\nJOB acer  : 030210-296\r\nSolution  : Check Virus And Clean\r\nChange  : No Part\r\nClosed job  : 03/02/2010 15:16\r\nComment   :\r\nContact  :  02-207-9181 k.อาจหาญ\r\ncomplete   : 03/02/2010 15:16', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3982, 43, 1855, 1, 'Tiwa_B', 45, 'ACER DELL / 03-02-10 / 15:45 / LTR No: 415995 :complete', 1265191374, '[i=s] แก้ไขล่าสุด Tiwa_B เมื่อ 3-2-2010 18:57 [/i]\n\nStaff on site : Tiwa_B 085-1044239\r\nDate 03/02/10:  / Time: 14:13\r\nJOB acer :030210-601,030210-602  [font=Helv][size=2][font=Helv][size=2]\r\n[/size][/font][/size][/font]Solution : \r\nChange :  \r\nClosed job :\r\nComment : 10.56\r\nContact 02-207-9181 K.MONGKOL\r\ncomplete :\r\n[font=Arial][size=2][font=Arial][size=2]\r\nMessage Created: 03FEB2010 15:38\r\n\r\nCall Received 03FEB2010 15:36 by Weranon Klaiprayoun\r\nFrom Unknown/\r\nfrom company: Acc & Express Service\r\n52/20-21 Klangmuang Rd., T. Naimuang, A. Muang\r\n\r\nKhon Kaen\r\nPhone:+6643334387\r\nFax:+6643239024\r\n\r\nLTR No: 415995\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 03Feb10 Time: 15:37 (Weranon Klaiprayoun) =======\r\n- can\'t boot windows 2 pc\r\n- contact agent K.Thidarat 043 334-387\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3983, 43, 1853, 0, 'Tiwa_P', 38, '', 1265193928, 'Staff on sit  :  PONGSAK 0834996500\r\nDate :  / Time  : 03-02-10 /15:09 \r\nJOB acer  : 030210-534\r\nSolution  : Check Network And Internet, Test OK\r\nChange  : No Part\r\nClosed job  : 03-02-10  17:36\r\nComment   :\r\nContact  :  02-207-9181 k.มงคล\r\ncomplete   : 03-02-10  17:36', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3984, 43, 1855, 0, 'Tiwa_B', 45, '', 1265198211, 'Staff on site : Tiwa_B 085-1044239\r\nDate 03/02/10:  / Time: 14:13\r\nJOB acer :030210-601,030210-602  \r\nSolution : clean memory and check disk\r\nChange :  no part\r\nClosed job :18.48\r\nComment : \r\nContact 02-207-9181 K.MONGKOL\r\ncomplete :18.48', '203.150.235.211', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3985, 43, 1856, 1, 'Seksan_P', 54, 'ACER Dell /03-02-10 /15.46 /LTR No: 415991:COMPLETE', 1265201993, '[i=s] แก้ไขล่าสุด Seksan_P เมื่อ 4-2-2010 13:04 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]\r\nStaff on site : Saksan_p 0824863653\r\nDate :  / Time: \r\nJOB acer : 030210-606\r\nSolution : Change Mouse\r\nChange :\r\nClosed job :Time 12.53\r\nComment :\r\nContact 02-207-9181 k.สุขุม\r\ncomplete : \r\n\r\nMessage Created: 03FEB2010 15:39\r\n\r\nCall Received 03FEB2010 15:31 by Sakdipad Jaimun\r\nFrom Unknown/\r\nfrom company: Asia Travel International\r\n11/8 Taweeratpakdee Rd., Nathon, Koh Samui\r\n\r\nSuratthani\r\nPhone:+6677236120\r\nFax:+6677421185\r\n\r\nLTR No: 415991\r\nTitle: T/Request: Keyboard & Mouse\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n======= Date: 03Feb10 Time: 15:34 (Sakdipad Jaimun) =======\r\ncannot use mouse\r\n\r\nSolution:\r\n\r\n======= Date: 03Feb10 Time: 15:39 (Sakdipad Jaimun) =======\r\nPls replace mouse DELL contact K.Duangporn 077-236-120 .\r\n\r\n\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sakdipad Jaimun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Coordination Officer,[/b][/size][/font][/size][/font][font=Times New Roman][size=2][color=#2f2f2f][font=Times New Roman][size=2][color=#2f2f2f][font=Times New Roman][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)77 963 109\r\nF: + 66 (0)77 963 110\r\n[email=sakdipad@thaiamadeus.com]sakdipad@thaiamadeus.com[/email] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3986, 43, 1857, 1, 'Nattapong_P', 47, 'Acer Acer / 04-02-10 / 9:32 / LTR No: 416089 - Complete', 1265252379, '[i=s] แก้ไขล่าสุด Nattapong_P เมื่อ 4-2-2010 15:58 [/i]\n\n[font=Arial][size=2]Staff on site : Nattakan 0818849626\r\nDate :  / Time: 4/2/2010  09.55 น.\r\nJOB acer : 040210-79\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact : [font=Helv][size=2][font=Helv][size=2]คุณปาร์ม โทร . 053252050#111\r\n[/size][/font][/size][/font]complete : [/size][/font]\r\n-----------------------------------------------------------------------------\r\n[font=Tms Rmn][size=4][font=Tms Rmn][size=4]Message Created: 04FEB2010 09:30\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]Call Received 04FEB2010 09:29 by Surasak Pongsiri\r\nFrom K.Plam\r\nfrom company: Charal Business Chaingmai Group (1991)\r\n123/1 Changmoi Rd., A. Muang\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]Chiangmai\r\nPhone:+6653252050\r\nFax:+6653232447\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]LTR No: 416089\r\nTitle: T/Request:OS or IE 1A Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]Description:\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]Solution:\r\nAcer: Please ghost master image\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Best Regards,\r\n[/b][/color][/font][/color][/font][font=Tms Rmn]\r\n[/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Surasak Pongsiri[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Coordination Officer\r\nCustomer Service (Chiang Mai Branch) \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)53 226 336 \r\nF: + 66 (0)53 226 335 \r\n[email=surasak@thaiamadeus.com]surasak@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3987, 8, 1858, 1, 'Narong', 4, 'proxy ของ true internet', 1265252848, 'กรณ๊ที่ Intetnet Home Package ของ TRUE ใช้งาน Amadeus Selling Platform ไม่ได้ถ้าจำเป็นต้องแก้ไขให้ใช้งานได้ก่อน  ลองเปลี่ยน Proxy  ดูครับ  แต่อาจจะต้องเปลี่ยนกลับมาหลังจาก Internet ใช้งานได้ปกติ\r\n[color=#000000]\r\n[size=14pt]สำหรับ [/size][font=Times New Roman][size=3]proxy [/size][/font][size=14pt]ตัวนี้ให้ตั้งค่าไปที่ [/size][font=Times New Roman][size=3]proxy.asianet.co.th:8080 [/size][/font][size=14pt]หรือ [/size][font=Times New Roman][size=3]proxy.trueinternet.co.th:8080 [/size][/font]\r\n\r\n[size=14pt]เลือกใช้งานตัวใดตัวหนึ่ง ส่วนตัวแล้วนอกจากปรับ [/size][font=Times New Roman][size=3]proxy [/size][/font][size=14pt]ผมแนะนำให้ปรับ [/size][font=Times New Roman][size=3]dns [/size][/font][size=14pt]ด้วยเป็น[/size]\r\n[/color][size=3][color=#000000][font=Times New Roman]Primary DNS: 203.146.237.237\r\nAlternate DNS: 4.2.2.1 [/font][/color][/size]\r\n[size=3][color=#000000][font=Times New Roman]หรือใช้ ตาม Default Gateways ปกติก็ได้ครับ[/font][/color][/size]', '58.147.4.152', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3988, 43, 1859, 1, 'Seksan_P', 54, 'acer dell /04-02-10 /10.34 /LTR No: 416132:COMPLETE(SW)', 1265255830, '[i=s] แก้ไขล่าสุด Seksan_P เมื่อ 4-2-2010 13:57 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on sit  :  TIWA 0817780017\r\nDate :  / Time  :  04-02-2010\r\nJOB acer  : \r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n\r\nMessage Created: 04FEB2010 10:33\r\n\r\nCall Received 04FEB2010 10:23 by Warunee Tuwanut\r\nFrom K.Vilairat/\r\nfrom company: J. Travel & Trading Co., Ltd. / Silom Br.\r\n323 United Center, 2nd Floor, Room 212BD, Silom Rd., Silom, Bangrak\r\n\r\nBangkok\r\nPhone:+6626310230\r\nFax:+6626310232\r\n\r\nLTR No: 416132\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3989, 43, 1860, 1, 'Nattapong_P', 47, 'Acer Acer / 04-02-10 / 10:02 / LTR No: 416113 - Complete', 1265256306, '[i=s] แก้ไขล่าสุด Nattapong_P เมื่อ 4-2-2010 15:54 [/i]\n\n[font=Arial][size=2]Staff on site : Nattapong 0815305711[/size][/font]\r\n[font=Arial][size=2]Date :  / Time: 4/2/2010  10.49 น.\r\nJOB acer : 040210-181[/size][/font]\r\n[font=Arial][size=2]Solution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact : คุณกมล 0850966385 / 053418960 [/size][/font][font=Helv][font=Helv][size=2]\r\n[/size][/font][/font][font=Arial][size=2]complete : [/size][/font]\r\n-----------------------------------------------------------------------------\r\n[font=Tms Rmn][size=4][font=Tms Rmn][size=4]Message Created: 04FEB2010 10:01\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]Call Received 04FEB2010 09:59 by Surasak Pongsiri\r\nFrom K.Kamon/ 0850966385\r\nfrom company: Kamon Tour & Travel\r\n137/1 Moon Muang Rd., T. Sriphoom, A. Maung\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]Chiangmai\r\nPhone:+6653418960\r\nFax:+6653418963\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]LTR No: 416113\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]Description:\r\nagent want move CPU and swap CID\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]Solution:\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]======= Date: 04Feb10 Time: 10:01 (Surasak Pongsiri) =======\r\nAcer:Please move CPU and swap CID, set proprinter, share printer \r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Best Regards,\r\n[/b][/color][/font][/color][/font][font=Tms Rmn]\r\n[/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Surasak Pongsiri[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Coordination Officer\r\nCustomer Service (Chiang Mai Branch) \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)53 226 336 \r\nF: + 66 (0)53 226 335 \r\n[email=surasak@thaiamadeus.com]surasak@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(4001, 43, 1857, 0, 'Nattapong_P', 47, '', 1265273867, 'Staff on site : Nattakan 0818849626\r\nDate :  / Time: 4/2/2010  09.55 น.\r\nJOB acer : 040210-79\r\nSolution : Scan and clean virus , test system ok , Ghost image for backup \r\nChange : None\r\nContact : คุณปาร์ม โทร . 053252050#111\r\ncomplete : 4/2/2010  14.25 น.\r\nAmadeus contact : คุณสุขุม', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14795, 123, 6881, 1, 'Tiwa_P', 38, 'I.Y.O Service Co., Ltd. - Office relocate, Move all equipment to 2nd Floor  /  27 Jan 12 - 10.51  (LTR: 589153) : (Special Case):COMPLETE (NETWORK&amp;H/W)', 1327640436, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 30-1-2012 09:40 [/i]\n\n[b][font=Tahoma][size=3][font=Tahoma][size=3]Staff On Site : Trithum  080-270-9004\r\nJob acer : 270112-181\r\nDate :  27 Jan 12 - 10.51  \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\nDear Acer Team,\r\n\r\nKindly complete the following request.\r\n\r\nAgent name: I.Y.O Service Co., Ltd.\r\n\r\nOld Address: Sangsopol Building 2nd Floor, 775 Rama 9 Soi 15[/size][/font][/size][/font][font=Tahoma][size=4][font=Tahoma][size=4] [/size][/font][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]Bangkapi, Huaykwang.\r\n\r\nNew Address: Sangsopol Building 3rd Floor, 775 Rama 9 Soi 15[/size][/font][/size][/font][font=Tahoma][size=4][font=Tahoma][size=4] [/size][/font][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]Bangkapi, Huaykwang\r\n\r\n[/b][/size][/font][/size][/font][url=tel:02][b][color=#0000ff][font=Tahoma][size=3][font=Tahoma][size=3]Tel: [/size][/font][/size][/font][font=Tahoma][size=4][font=Tahoma][size=4]086[/b][/size][/font][/size][/font][/color][/url][b][font=Tahoma][size=4][font=Tahoma][size=4]-3253762[/size][/font][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3], [/size][/font][/size][/font][font=Tahoma][size=4][font=Tahoma][size=4]02-3693961\r\n[/size][/font][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]Contact: [/size][/font][/size][/font][font=Tahoma][size=4][font=Tahoma][size=4]คุณนงนุช\r\n[/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]\r\n[/size][/font][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000]LTR No: 589153\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]Request: - Office Relocate, Move 2 Acer PC (Leasing Inner-Acer),1 Printer OKI-184, Switch Hub,\r\n[/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]DataNet Router from old address to connect at new address.\r\n[/size][/font][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000](Internet line switch by building Technical)\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]Configuration:[/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080] [/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000]Not Change.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]Remark:[/size][/font][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000] -Prepared LAN cable incase current not enough. \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]Please onsite for Office Relocate on Friday Jan 27th , 2012 14.00.\r\n[/b][/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=arjhan@thaiamadeus.com]arjhan@thaiamadeus.com[/email] \r\n[url=http://tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3992, 35, 1686, 0, 'Tiwa_P', 38, '', 1265261273, 'Staff on site : tiwa 0817780017\r\nDate 12/01/2010:  / Time: 14.21\r\nJOB acer :120110-415\r\nSolution :  Change HDD And Ghost Image ( เข้าไป SERVICE อีกครั้ง )\r\nChange :HDD\r\nClosed job : 04/02/2010 12:24\r\nComment :\r\nContact 02-207-9181 k.มงคล\r\ncomplete :04/02/2010 12:24', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4000, 43, 1860, 0, 'Nattapong_P', 47, '', 1265273628, 'Staff on site : Nattapong 0815305711\r\nDate :  / Time: 4/2/2010  10.49 น.\r\nJOB acer : 040210-181\r\nSolution : Replace Computer from Acer V5500G S/N Q130658 to Customer\'s Computer\r\n                Re-issue CID , Update , setup configulation and test system already \r\nChange : None\r\nClosed job : 4/2/2010  15.00 น.\r\nComment : เนื่องจากเครื่อง Computer ตัวเดิม เข้า Internet ช้า ( ลูกค้าคุยกับตุณขวัญ Amadeus แล้ว )\r\nContact : คุณกมล 0850966385 / 053418960 \r\ncomplete : 4/2/2010  15.00 น.\r\nAmadeus contact : คุณมงคล', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3994, 43, 1864, 1, 'Tiwa_P', 38, 'Acer dell /04-02-10 /11.17 /LTR No: 416165:COMPLETE(HW)', 1265265374, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 4-2-2010 17:06 [/i]\n\nStaff on site : Team Onsite\r\nDate :  / Time: 04-02-10 /11.17 \r\nJOB acer : [font=Helv][size=2][font=Helv][size=2]040210-241 , [font=Helv][size=2][font=Helv][size=2]040210-243 , 040210-244 , 040210-246[/size][/font][/size][/font][/size][/font][/size][/font]\r\nSolution : Change Mouse 4 PC\r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 04FEB2010 11:16\r\n\r\nCall Received 04FEB2010 11:11 by Sakaojai Russameewong\r\nFrom Unknown/\r\nfrom company: J. Travel & Trading Co., Ltd.\r\n21/33 Soi Ngamduplee, Rama 4 Rd., Thung Maha Mek, Sathorn\r\n\r\nBangkok\r\nPhone:+66228746359\r\nFax:+6622871468\r\n\r\nLTR No: 416165\r\nTitle: T/Request: Keyboard & Mouse\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\n[b]Description:\r\n[/b]K.MOOKDA would like to change mouse DELL\r\n\r\n[b]Solution:\r\n[/b]======= Date: 04Feb10 Time: 11:16 (Nawarat Tuntikapong) =======\r\n- Acer Team, Pls check mouse on 4 PC dell\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(3995, 43, 1865, 1, 'Tiwa_P', 38, 'acer hp /04-02-10 /13.28 /LTR No: 416214:COMPLETE', 1265265374, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 4-2-2010 16:53 [/i]\n\nStaff on sit  :  PONGSAK 0834996500\r\nDate :  / Time  : 04-02-10 /13.28\r\nJOB acer  : 040210-371\r\nSolution  : Change Mouse & K/B\r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 04FEB2010 13:28\r\n\r\nCall Received 04FEB2010 13:02 by Chiraphong Khumkhrong\r\nFrom Unknown/\r\nfrom company: The Siam Cement (Public) Co., Ltd.\r\nTravel Section, 1 Siam Cement Rd., Building 16, 1st Floor, Bangsue\r\n\r\nBangkok\r\nPhone:+6625862202\r\nFax:+6625862148\r\n\r\nLTR No: 416214\r\nTitle: T/Request: Keyboard & Mouse\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n======= Date: 04Feb10 Time: 13:05 (Chiraphong Khumkhrong) =======\r\n# agent tell that mouse and keyboard not work\r\n\r\n# computer brand : HP\r\n\r\n# agent name K.Sukolrat 02-5863661\r\n\r\nSolution:\r\n\r\n======= Date: 04Feb10 Time: 13:05 (Chiraphong Khumkhrong) =======\r\n# transfer call to K.Arjhan\r\n======= Date: 04Feb10 Time: 13:27 (Arjhan Onpool) =======\r\nPls replace mouse and K/B HP with spare\r\nagent name K.Sukolrat 02-5863661\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0);
INSERT INTO `cdb_posts` (`pid`, `fid`, `tid`, `first`, `author`, `authorid`, `subject`, `dateline`, `message`, `useip`, `invisible`, `anonymous`, `usesig`, `htmlon`, `bbcodeoff`, `smileyoff`, `parseurloff`, `attachment`, `rate`, `ratetimes`, `status`) VALUES
(3997, 43, 1859, 0, 'Seksan_P', 54, '', 1265266623, 'Staff on sit  :  TIENCHAI 0823314039\r\nDate :  / Time  :  04-02-2010 10.34\r\nJOB acer  : 040210-175\r\nSolution  : Install IE7\r\nChange  : No Part\r\nClosed job  : 04-02-2010 12.54\r\nComment   :\r\nContact  :  02-207-9181 k.อาจหาญ\r\ncomplete   : 04-02-2010 12.54', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(3998, 43, 1866, 1, 'Tiwa_P', 38, 'acer hp /04-02-10 /14.22 /LTR No: 416241:COMPLETE(SW)', 1265268551, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 4-2-2010 17:33 [/i]\n\nStaff on sit  :  PONGSAK 0834996500\r\nDate :  / Time  : 04-02-10 /14.22 \r\nJOB acer  : [font=Helv][size=2][font=Helv][size=2]040210-488 , [/size][/font][/size][/font][font=Helv][size=2][font=Helv][size=2]040210-490 , [/size][/font][/size][/font][font=Helv][size=2][font=Helv][size=2]040210-492[/size][/font][/size][/font]\r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 04FEB2010 14:21\r\n\r\nCall Received 04FEB2010 14:15 by Warunee Tuwanut\r\nFrom Unknown/\r\nfrom company: ST Deluxe Tour Co., Ltd.\r\n175-177 BUI Building, 2nd Floor, Surawongse Rd., Suriyawongse, Bangrak\r\n\r\nBangkok\r\nPhone:+6626347000\r\nFax:+6622672555\r\n\r\nLTR No: 416241\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\ninstall vista\r\n\r\nSolution:\r\n\r\n======= Date: 04Feb10 Time: 14:21 (Arjhan Onpool) =======\r\nPls on site install amadeus selling platform \r\nCID : 527718649956 ATID : 58 664826\r\nCID : 678185992723 ATID : 58 664851\r\n\r\nOFFICE ID : BKKTG21B2\r\nref LTR:415183 \r\nk. ponrasard on site install cid 3 pc problem 2 pc 1pc show blue screen and 1 pc abacus install not complete talk agent ok k. apinya \r\nagent reinstall windows complete call amadeus send technical install again\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4003, 43, 1869, 1, 'Tiwa_P', 38, 'ACER HP / 04-02-10 / 16:20 LTR No: 416304:COMPLETE(SW)', 1265276167, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 5-2-2010 11:23 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on sit  :  Chumpon 0802094243\r\nDate :  / Time  : 04-02-10 / 16:20 \r\nJOB acer  : \r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n\r\nMessage Created: 04FEB2010 16:20\r\n\r\nCall Received 04FEB2010 16:18 by Nichakamol Phruksachat\r\nFrom Unknown/\r\nfrom company: Smile Land Tour / Robinson Ratchada\r\n139 Robinson Ratchada, Ratchadapisek Rd., Dindang\r\n\r\nBangkok\r\nPhone:+6626422100\r\nFax:+6626412600\r\n\r\nLTR No: 416304\r\nTitle: Call transfer\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 04Feb10 Time: 16:20 (Sukhum Wachirapitak) =======\r\nPls check Virus and clean ctc.K.Suwimol\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4004, 43, 1865, 0, 'Tiwa_P', 38, '', 1265277219, 'Staff on sit  :  PONGSAK 0834996500\r\nDate :  / Time  : 04-02-10 /13.28\r\nJOB acer  : 040210-371\r\nSolution  : Change Mouse & K/B\r\nChange  :  Mouse & K/B\r\nClosed job  : 15:28\r\nComment   :\r\nContact  :  02-207-9181 k.อาจหาญ\r\ncomplete   :  15:28', '58.11.69.152', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4005, 43, 1864, 0, 'Tiwa_P', 38, '', 1265277957, 'Staff on site : Team Onsite\r\nDate :  / Time: 04-02-10 /11.17 \r\nJOB acer : 040210-241 , 040210-243 , 040210-244 , 040210-246\r\nSolution : Change Mouse 4 PC\r\nChange : Mouse 4 Unit\r\nClosed job : 04-02-10 14:37\r\nComment :\r\nContact 02-207-9181 k.ณรงค์\r\ncomplete :  04-02-10 14:37', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4006, 43, 1869, 0, 'Tiwa_P', 38, '', 1265278883, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 4-2-2010 17:49 [/i]\n\nStaff on sit  :  Chumpon 0802094243\r\nDate :  / Time  : 04-02-10 / 16:20 \r\nJOB acer  : 040210-672\r\nSolution  : ลูกค้านัดเข้าวันที่ 05/02/2010 10:00\r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.มงคล\r\ncomplete   :', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4007, 43, 1866, 0, 'Tiwa_P', 38, '', 1265279558, 'Staff on sit  :  PONGSAK 0834996500\r\nDate :  / Time  : 04-02-10 /14.22 \r\nJOB acer  : 040210-488 , 040210-490 , 040210-492\r\nSolution  : Install Vista 3 CID\r\nChange  : No Part\r\nClosed job  : 04-02-10 17:16\r\nComment   :\r\nContact  :  02-207-9181 k.นวรัตน์\r\ncomplete   : 04-02-10 17:16', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4009, 43, 1871, 1, 'Sombat_N', 43, 'ACER DELL / 04-02-10 / 17:03 / LTR No: 416331:COMPLETE', 1265289824, '　\r\n[font=Arial][size=2][font=Arial][size=2]Staff on site : Sombat_n Tel 087-9412686\r\nDate04/02/2010 :  / Time: 17:03\r\nJOB acer :040210-664\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\nMessage Created: 04FEB2010 17:02\r\n\r\nCall Received 04FEB2010 17:00 by Weranon Klaiprayoun\r\nFrom Unknown/\r\nfrom company: Tres Bien Travel\r\nHotel Sofitel, Ground Floor, Prachasumran Rd.,\r\n\r\nKhon Kaen\r\nPhone:+6643322155\r\nFax:+6643322342\r\n\r\nLTR No: 416331\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 04Feb10 Time: 17:02 (Weranon Klaiprayoun) =======\r\n- pls change mouse dell \r\n- contact K.Jurawan 043 322-338\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\nweranon@thaiamadeus.com \r\nwww.thaiamadeus.com \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4010, 43, 1871, 0, 'Sombat_N', 43, '', 1265289931, 'ACER DELL / 04-02-10 / 17:03 / LTR No: 416331:COMPLETE\r\nStaff on site : Sombat_n Tel 087-9412686\r\nDate04/02/2010 :  / Time: 17:03\r\nJOB acer :040210-664\r\nSolution : Change Mouse\r\nChange :Change Mouse\r\nClosed job :18:44\r\nComment :\r\nContact 02-207-9181 k.มงคล\r\ncomplete : 18:44', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4013, 43, 1869, 0, 'Tiwa_P', 38, '', 1265343748, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 5-2-2010 11:23 [/i]\n\nStaff on sit  :  PONGSAK 0834996500\r\nDate :  / Time  : 04-02-10 / 16:20 \r\nJOB acer  : 040210-672\r\nSolution  : Check And Clean VIRUS\r\nChange  : No Part\r\nClosed job  : 05/02/2010 11:17\r\nComment   :\r\nContact  :  02-207-9181 k.วีระนนท์\r\ncomplete   : 05/02/2010 11:17', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4015, 43, 1873, 1, 'Tiwa_P', 38, 'Acer Access /05-02-10 /11.59 /LTR No: 416457:COMPLETE(SW)', 1265350274, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 9-2-2010 16:16 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on sit  :  CHUMPON 0802094243\r\nDate :  / Time  : 05-02-10 11.59 \r\nJOB acer  : 050210-277\r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\nMessage Created: 05FEB2010 11:58\r\n\r\nCall Received 05FEB2010 11:55 by Arjhan Onpool\r\nFrom Jiarapeepan/ Angkana\r\nfrom company: First Planet Travel Service\r\n25/58 Moo 8, Rattanatibet Rd., T. Bangrasor, A. Muang\r\n\r\nNonthaburi\r\nPhone:+662969837\r\nFax:+6629699813\r\n\r\nLTR No: 416457\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\npls onsite install amadeus CID: 320669502168 ATID:586616F2 Office ID: BKKTG21CW\r\n======= Date: 05Feb10 Time: 11:58 (Arjhan Onpool) =======\r\nK.Angkana 029698371-4\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4016, 43, 1874, 1, 'Nick_P', 53, 'LMETRO ACER/05-02-2010 /15.30 /LTR No:  416533 Complete (SW)', 1265360498, '[i=s] แก้ไขล่าสุด Nick_P เมื่อ 5-2-2010 16:55 [/i]\n\nStaff :On-site Vikornmatith (Nick) 081-7633033, 082-4863653\r\nDate :05/02/2010 15.30\r\nJob Acer: [b][font=Tahoma][size=2][font=Tahoma][size=2]050210-490\r\n[/b][/size][/font][/size][/font]Solution:Config Pop-up IE setting :Fixed Filter Level to High:Block all pop-ups\r\nChange Hardware : none (SW)\r\nClose Job Time: 16.37\r\nComment:\r\nContactAgt:K.Khanokwan \r\nContact Amadeus:K.Mongkol\r\n\r\nMessage Created: 05FEB2010 15:23\r\n\r\nCall Received 05FEB2010 15:22 by Sukhum Wachirapitak\r\nFrom Unknown/\r\nfrom company: Phantip (1970) Co., Ltd. / H.O.\r\n293/6-8 Taladmai Rd., A. Muang\r\n\r\nSuratthani\r\nPhone:+6677272230\r\nFax:\r\n\r\nLTR No: 416533\r\nTitle: T/Request:Malware 1A Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 05Feb10   Time: 15:23   (Sukhum Wachirapitak) =======\r\nPls clean Virus ctc.K.Kanokwan', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4017, 43, 1873, 0, 'Tiwa_P', 38, '', 1265361099, 'Staff on sit  :  CHUMPON 0802094243\r\nDate :  / Time  : 05-02-10 11.59 \r\nJOB acer  : 050210-277\r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   : ติดปัญหาที่ Network ของ amadeus down อยู่ไม่สามารถทำการโหลดได้\r\nContact  :  02-207-9181 k.ณรงค์\r\ncomplete   :', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4018, 43, 1875, 1, 'Chanin_J', 56, 'acer acer / 05-02-10 / 14.28 / LTR No: 416496: COMPLETE', 1265362601, '[i=s] แก้ไขล่าสุด Chanin_J เมื่อ 5-2-2010 17:21 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Message Created: [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]05[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]FEB[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]2010 14:25\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]\r\nCall Received [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]05[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]FEB[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]2010 14:20[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2] by Sakaojai Russameewong\r\nFrom Unknown/\r\nfrom company: Sunny Tours Co., Ltd. / HDY\r\n[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]1[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2] Soi Hadyai City, Hat Yai\r\n\r\nSongkhla\r\nPhone:+[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]6674354444\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Fax:+[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]6674237487\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]\r\nLTR No: [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]416496\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Title: T/Request:OS or IE [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]1[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]A Owned-ie script error\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nk.parichart\r\n\r\nSolution:\r\n\r\n[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]======= [/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Date: [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]05[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Feb[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]10[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2] Time: [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]14:25 ([/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Mongkol Jokkaew) =======\r\npls on site chk windows problem show script error \r\nuser k. parichat tel [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]074-354-444\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4019, 43, 1875, 0, 'Chanin_J', 56, '', 1265365289, 'acer acer / 05-02-10 / 14.28 / LTR No: 416496 : COMPLETE\r\n\r\nStaff on site: Engineer Name Chanin J. Tel.no. 089-4685344\r\nDate: 05/02/2010  / Time: 14.28\r\nJOB Acer : Acer /050210-430\r\nSolution : Fix new software (Vista)\r\nChange Hardware:s/n: none\r\nClosed job : \r\nComment : 17.15\r\nContact 02 207-9181: K.Eakkapong.', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4053, 44, 1889, 0, 'Jarunee_s', 62, '', 1265681854, 'JOB  STATUS              :  416847\r\nSTAFF ON SITE           :  คุณอัครวุฒิ\r\nDATE                          : 08-02-2010\r\nJOB ACS                     :  129814\r\nSOLUTION                  :  SPARE P/T OKI 184T\r\nCLOSE JOB TIME        : 12.08 น.\r\nCONTACT                   : คุณนวรัตน์\r\nACK  TIME                  : 10.22 น.', '58.9.126.122', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4021, 43, 1877, 1, 'Tiwa_P', 38, 'ACER HP / 06-02-10 / 09:59 LTR No: 416635 : CANCEL', 1265434892, '[font=Arial][size=2]Message Created: 06FEB2010 09:58\r\n\r\nCall Received 06FEB2010 09:55 by Areerat Kittivanidchawat\r\nFrom Unknown/\r\nfrom company: Smile Land Tour Co., Ltd.\r\n12/90 Seri Center, Rm 146, Ground Floor, Srinakarint Rd., Nongborn,\r\n\r\nBangkok\r\nPhone:+6627460211\r\nFax:+6623613928\r\n\r\nLTR No: 416635\r\nTitle: T/Request:Malware 1A Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n- K.Chonthicha informed that unable to access Vista as Window programme not run.\r\n\r\nSolution:\r\n\r\n- Transfer to Technical (K.Sukhum)\r\n======= Date: 06Feb10 Time: 09:58 (Sukhum Wachirapitak) =======\r\nUnable to access windows ctc.K.Cholticha\r\n[/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4022, 43, 1878, 1, 'Tiwa_P', 38, 'SVOA DELL / 06-02-10 / 11:35 / LTR No: 416666 : COMPLETE', 1265434959, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 8-2-2010 10:48 [/i]\n\n[font=Arial][size=5][color=#ff0000]pls onsite on 08-02-10 at 8.00 am\r\n[/color][/size][/font][font=Arial][size=2]\r\n\r\n\r\nMessage Created: 06FEB2010 11:27\r\n\r\nCall Received 06FEB2010 11:15 by Piyathida Anukittrakul\r\nFrom Unknown/\r\nfrom company: Sunrise Travel Ltd., Part.\r\n164 Surawongse Rd., Bangrak\r\n\r\nBangkok\r\nPhone:+6622347735\r\nFax:+6622370782\r\n\r\nLTR No: 416666\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nAgent have the problem only one PC problem unable to open net\r\n\r\nSolution:\r\n\r\n======= Date: 06Feb10 Time: 11:27 (Weranon Klaiprayoun) =======\r\n- pls onsite clean virus\r\n- contact K.Janaporn 02 235 6081-3\r\n- pls onsite on 08-02-10 at 8.00 am\r\n[/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4054, 51, 1894, 1, 'Narong', 4, 'Link download McAfee 8.7.0i', 1265683559, '[font=Arial][size=4][color=navy][font=Arial][size=14pt]Dear All,[/size][/font][/color][/size][/font]\r\n[font=Arial][size=4][color=navy][font=Arial][size=14pt] [/size][/font][/color][/size][/font]\r\n[font=Arial][size=4][color=navy][font=Arial][size=14pt] [/size][/font][/color][/size][/font]\r\n[font=Arial][size=4][font=Arial][size=14pt][url=http://www.softpedia.com/progDownload/McAfee-VirusScan-Enterprise-Download-102912.html][color=#0000ff]http://www.softpedia.com/progDownload/McAfee-VirusScan-Enterprise-Download-[font=Cordia New]102912.[/font]html[/color][/url][/size][/font][/size][/font]\r\n[font=Cordia New][size=4][color=navy][size=14pt] [/size][/color][/size][/font]\r\n[font=Arial][size=4][color=navy][font=Arial][size=14pt]Best Regards,[/size][/font][/color][/size][/font]\r\n[font=Arial][size=4][color=navy][font=Arial][size=14pt] [/size][/font][/color][/size][/font]\r\n[font=Cordia New][size=3][color=navy][size=11.5pt] [/size][/color][/size][/font]\r\n[b][font=Arial][size=3][color=#1a61a9][font=Arial][size=12pt][b]Narong\r\nTaveerat[/b][/size][/font][/color][/size][/font][/b][b][font=Arial][size=2][color=#1a61a9]\r\n[/color][/size][/font][/b][font=Tahoma][size=2][color=navy]\r\n[/color][/size][/font][b][font=Arial][size=2][color=black][font=Arial][size=10pt][b]Technical Support,[/b][/size][/font][/color][/size][/font][/b][font=Tahoma][size=2][color=#333333]\r\n[/color][/size][/font][b][font=Arial][size=2][color=black][font=Arial][size=10pt][b]Customer Service[/b][/size][/font][/color][/size][/font][/b][font=Tahoma][size=2][color=#333333]\r\n[/color][/size][/font][font=Arial][size=2][color=#666666][font=Arial][size=10pt]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\nnarong@thaiamadeus.com \r\nwww.thaiamadeus.com [/size][/font][/color][/size][/font]\r\n[font=Tahoma][size=3][color=navy][font=Tahoma][size=12pt][img=149,69]cid:image001.gif@01C9DA2E.7572D320[/img][/size][/font][/color][/size][/font]', '58.147.4.152', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4024, 43, 1880, 1, 'Tiwa_P', 38, 'ACER HP / 08-02-10 / 08:33 LTR No: 416785:COMPLETE', 1265595142, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 8-2-2010 16:52 [/i]\n\nStaff on sit  :  TIWA 0817780017\r\nDate :  / Time  : \r\nJOB acer  : \r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 08FEB2010 08:33\r\n\r\nCall Received 08FEB2010 08:29 by Nichakamol Phruksachat\r\nFrom Unknown/\r\nfrom company: Majestic Travel\r\n69 Soi Langsuan 3, Ploenchit Rd., Lumpinee, Patumwan\r\n\r\nBangkok\r\nPhone:+6626522000\r\nFax:+6622547223\r\n\r\nLTR No: 416785\r\nTitle: Call transfer\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nkhun took ta told pcautomatic boot\r\n\r\nSolution:\r\n\r\n======= Date: 08Feb10 Time: 08:33 (Sukhum Wachirapitak) =======\r\nPC spare from Acer has problem is auto reboot PC ctc.Tookta\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14794, 123, 6880, 1, 'Narin_K', 52, 'L Innertech ACER / 27-1-12 / 10:30 / LTR No: 589150 : COMPLETE (S/W)', 1327637911, '[i=s] แก้ไขล่าสุด Narin_K เมื่อ 27-1-2012 13:10 [/i]\n\nStaff On Site : Yodsarawud_s  089-025-4269\r\nJob acer : 260112-111\r\nDate : 27-1-12 / 10:30 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[font=Calibri][size=3][font=Calibri][size=3]Message Created: 27JAN2012 10:19\r\n\r\nCall Received 27JAN2012 10:15 by Weranon Klaiprayoun\r\nFrom k.ja/\r\nfrom company: Albatross Leisure Co., Ltd.\r\n390/51 Srisoontorn Rd., T. Cherngtalay, A. Talang\r\n\r\nPhuket\r\nPhone:+6676270958\r\nFax:+6676270950\r\n\r\nLTR No: 589150\r\nTitle: T/Request:DSL-Modem\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 27Jan12 Time: 10:19 (Weranon Klaiprayoun) =======\r\n- Acer pls onsite add routing ip\r\n- 195.27.162.0 mask 255.255.255.0 192.168.0.254\r\n- 82.150.227.0 mask 255.255.255.0 192.168.0.254\r\n- contact K.Ja\r\n\r\n[/size][/font][/size][/font][b][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0]Weranon Klaiprayoun[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][email=weranon@thaiamadeus.com][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff]weranon@thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/email][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(4028, 43, 1883, 1, 'Tiwa_P', 38, 'acer hp / 08-02-10 / 10.25 / LTR No: 416845:COMPLETE', 1265600446, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 8-2-2010 16:47 [/i]\n\nstaff on sit  :  KHIPTHASETH 0840707179\r\nDate :  / Time  : \r\nJOB acer  : \r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n\r\n\r\nMessage Created: 08FEB2010 10:21\r\n\r\nCall Received 08FEB2010 10:15 by Rungruchee Bunphoei\r\nFrom Unknown/\r\nfrom company: SE. South East Co., Ltd. / Head Office\r\n45 Arun-Amarin Rd., Arun Amarin, Bangkoknoi\r\n\r\nBangkok\r\nPhone:+6628825907\r\nFax:\r\n\r\nLTR No: 416845\r\nTitle: T/Request: Monitor - HP\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nK.Teeravit reported that 1pc-HP can not access to window.\r\n\r\nSolution:\r\nWindows can not boot cpu hp\r\nUser k. teravit  tel 02-886-0650', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4029, 43, 1878, 0, 'Tiwa_P', 38, '', 1265600863, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 8-2-2010 13:15 [/i]\n\nStaff on sit  :  TIENCHAI 0823314039\r\nDate :  / Time  : 08-02-2010\r\nJOB acer  : \r\nSolution  : CLEAN VIRUS\r\nChange  : NO PART\r\nClosed job  : 10.18\r\nComment   :\r\nContact  :  02-207-9181 k.ณรงค์\r\ncomplete   :  10.18', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4030, 43, 1884, 1, 'Tiwa_P', 38, 'acer acer /08-02-10 /11.06 /LTR No: 416877:COMPLETE', 1265602129, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 9-2-2010 13:59 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on sit  :  TIWA 0817780017\r\nDate :  / Time  : \r\nJOB acer  : \r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n\r\n\r\nMessage Created: 08FEB2010 11:06\r\n\r\nCall Received 08FEB2010 11:00 by Worawit Meekeaw\r\nFrom Boonchai\r\nfrom company: Golden Shine Travel\r\n126/62 Phya Thai Plaza Bldg, 6th Floor, Phayathai Rd., Rajthavee\r\n\r\nBangkok\r\nPhone:+6622166320\r\nFax:+6622166244\r\n\r\nLTR No: 416877\r\nTitle: unable to print screen\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n-Khun Boonchai unable to print screen\r\n\r\nSolution:\r\n\r\n======= Date: 08Feb10 Time: 11:06 (Arjhan Onpool) =======\r\nPls check virus clean and add printer\r\nK.Boonchai 0819855400\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4031, 43, 1884, 0, 'Tiwa_P', 38, '', 1265609893, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 8-2-2010 17:09 [/i]\n\nuser เลื่อนเวลาเข้าทำการ Services เป็นเวลา 14.00pm \r\n\r\nเนื่องจาก user กำลัง install Os ใหม่ ครับผม\r\n\r\nติดต่อ ทาง amadeus แล้วครับผม  k. วีรนนท์', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4032, 43, 1885, 1, 'Tiwa_P', 38, 'ACER HP / 08-02-10 / 13:30 / LTR No: 416892 / Urgent:COMPLETE', 1265610444, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 8-2-2010 17:04 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on sit  :  TIWA 0817780017\r\nDate :  / Time  : \r\nJOB acer  : \r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n\r\n\r\nMessage Created: 08FEB2010 13:23\r\n\r\nCall Received 08FEB2010 11:27 by Rungruchee Bunphoei\r\nFrom Unknown/\r\nfrom company: Version Three Travel Co., Ltd.\r\n1122/3 Soi Sukhumvit 71, Rama Townhouse, Sukhumvit Rd., Suan Luang\r\n\r\nBangkok\r\nPhone:+6627199540\r\nFax:+6627198308\r\n\r\nLTR No: 416892\r\nTitle: T/Request: DSL-Line - refer ltr.416882\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nRefer ltr.416882\r\n\r\nAgent requeste to use only 1pc , how to do?\r\n\r\nSolution:\r\n\r\n======= Date: 08Feb10 Time: 13:23 (Weranon Klaiprayoun) =======\r\n- can\'t use amadeus selling platfrom\r\n- contact agent K.Phetmanee 02 7199540 # 101\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4033, 43, 1886, 1, 'Tiwa_P', 38, 'ACER Access /08-02-10 /13:41 /LTR No: 416950:COMPLETE', 1265611604, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 8-2-2010 17:01 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on sit  :  TIWA 0817780017\r\nDate :  / Time  : \r\nJOB acer  : \r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n\r\nMessage Created: 08FEB2010 13:39\r\n\r\nCall Received 08FEB2010 13:36 by Ekkapong Nganpongsa\r\nFrom Anantanikon/ Farida\r\nfrom company: Atlantic World Travel\r\n780/175 Supalai Casa Riva.Charoenkrung Rd., Bangkolaem\r\n\r\nBangkok\r\nPhone:+6622341044\r\nFax:+6622341046\r\n\r\nLTR No: 416950\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n-\r\n\r\nSolution:\r\n======= Date: 08Feb10 Time: 13:39 (Ekkapong Nganpongsa) =======\r\nAcer team pls on site install amadeus selling platform 3 PC\r\nCID: 191338187637 ATID: 58 6659A0\r\nCID: 455343600573 ATID: 58 6659A1\r\nCID: 597046634925 ATID: 58 66599F\r\nUnder Office ID BKKTG21M4\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4035, 43, 1883, 0, 'Tiwa_P', 38, '', 1265612666, 'เนื่องจาก HDD ของ User มีปัญหา จึงทำต้องทำการ Fix Hdd และ ต้อง Install Os ใหม่ \r\n\r\nได้ทำการติดต่อ ทาง Amadeus คุณ สุขุม เวลา 13:26', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4036, 43, 1887, 1, 'Tiwa_P', 38, 'acer dell /08-02-10 /14.47 /LTR No: 416983:CANCLE', 1265616323, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 8-2-2010 16:05 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on sit  :  TIWA 0817780017\r\nDate :  / Time  : \r\nJOB acer  : \r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n\r\n\r\nMessage Created: 08FEB2010 14:46\r\n\r\nCall Received 08FEB2010 14:38 by Sakaojai Russameewong\r\nFrom K.Yaowadee/\r\nfrom company: Thai Overlander Co., Ltd.\r\n407 BTW Sukhumvit 21-23, Sukhumvit Rd., Klongtoey Nua, Wattana\r\n\r\nBangkok\r\nPhone:+6622584778\r\nFax:+6622596558\r\n\r\nLTR No: 416983\r\nTitle: T/Problem:NG -1110\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nk.yaowadee\r\n\r\nSolution:\r\n\r\n======= Date: 08Feb10 Time: 14:46 (Arjhan Onpool) =======\r\nPls Check LAN connection and check virus clean\r\nK.Yaowadee 022584778\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4037, 43, 1887, 0, 'Tiwa_P', 38, '', 1265616357, 'ทาง amadeus ได้แจ้ง Cancle Job ครับผม', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4038, 43, 1888, 1, 'Narin_K', 52, 'ACER HP/08-02-10/15.21/LTR No: 416999: Complete', 1265619740, '[i=s] แก้ไขล่าสุด Narin_K เมื่อ 9-2-2010 10:57 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on sit  :  Narin_K\r\nDate :  / Time  : \r\nJOB acer  : \r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n\r\n\r\nMessage Created: [/size][/font][/size][/font][font=Cordia New][size=3]08[/size][/font][font=Arial][size=2][font=Arial][size=2]FEB[/size][/font][/size][/font][font=Cordia New][size=3]2010 15:20[/size]\r\n[/font][font=Arial][size=2][font=Arial][size=2][size=3][/size]\r\nCall Received [/size][/font][/size][/font][font=Cordia New][size=3]08[/size][/font][font=Arial][size=2][font=Arial][size=2]FEB[/size][/font][/size][/font][font=Cordia New][size=3]2010 15:11[/size][/font][font=Arial][size=2][font=Arial][size=2] by Narong Taveerat\r\nFrom Unknown/\r\nfrom company: Phuket Budget Tour Ltd.\r\n[/size][/font][/size][/font][font=Cordia New]100/511[/font][font=Arial][size=2][font=Arial][size=2] Moo [/size][/font][/size][/font][font=Cordia New]5[/font][font=Arial][size=2][font=Arial][size=2], Chalermprakiet, Rama [/size][/font][/size][/font][font=Cordia New]9[/font][font=Arial][size=2][font=Arial][size=2] Rd., T. Rassada, A. Muang\r\n\r\nPhuket\r\nPhone:+[/size][/font][/size][/font][font=Cordia New][size=3]6676261271[/size]\r\n[/font][font=Arial][size=2][font=Arial][size=2]Fax:+[/size][/font][/size][/font][font=Cordia New][size=3]6676261273[/size]\r\n[/font][font=Arial][size=2][font=Arial][size=2][size=3][/size]\r\nLTR No: [/size][/font][/size][/font][font=Cordia New][size=3]416999[/size]\r\n[/font][font=Arial][size=2][font=Arial][size=2]Title: T/Request:[/size][/font][/size][/font][font=Cordia New][size=3]1[/size][/font][font=Arial][size=2][font=Arial][size=2]A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n[/size][/font][/size][/font][font=Cordia New]======= [/font][font=Arial][size=2][font=Arial][size=2]Date: [/size][/font][/size][/font][font=Cordia New]08[/font][font=Arial][size=2][font=Arial][size=2]Feb[/size][/font][/size][/font][font=Cordia New]10[/font][font=Arial][size=2][font=Arial][size=2] Time: [/size][/font][/size][/font][font=Cordia New]15:19 ([/font][font=Arial][size=2][font=Arial][size=2]Narong Taveerat) =======\r\nPls chk vista slow respone ,chk virus , lan connection and routing internet \r\ncontact K. Premruethai [/size][/font][/size][/font][font=Cordia New][size=3]076-261271[/size]\r\n[/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4039, 44, 1889, 1, 'Thawatchai_S', 36, 'Ameriana OKI-184 /08-02-10 /10:22 / LTR No: 416847', 1265621854, 'Ameriana OKI-184 /08-02-10 /10:22 / LTR No: 416847\r\n\r\n[size=10pt][color=#000000]Message Created: 08FEB2010 10:21[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Call Received 08FEB2010 10:05 by Sakaojai Russameewong[/color][/size]\r\n[size=10pt][color=#000000]From Unknown/[/color][/size]\r\n[size=10pt][color=#000000]from company: Heng Chiang Tour And Travel Co., Ltd.[/color][/size]\r\n[color=#000000][size=10pt]14/1 Rajawongse Rd.[/size][size=10pt], Sampanthawongse[/size][/color]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[color=#000000][size=10pt]Bangkok[/size][size=10pt][/size][/color]\r\n[size=10pt][color=#000000]Phone:+6622240027[/color][/size]\r\n[size=10pt][color=#000000]Fax:+6622247089[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]LTR No: 416847[/color][/size]\r\n[size=10pt][color=#000000]Title: T/Request:Other Printers[/color][/size]\r\n[size=10pt][color=#000000]Severity: Low[/color][/size]\r\n[size=10pt][color=#000000]Status: Pending Provider[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[b][size=10pt][color=#000000]Description:[/color][/size][/b]\r\n[size=10pt][color=#000000]RO printer printed incompleted on the same line[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[b][size=10pt][color=#000000]Solution:[/color][/size][/b]\r\n[size=10pt][color=#000000]======= Date: 08Feb10   Time: 10:21   (Nawarat Tuntikapong) =======[/color][/size]\r\n[size=10pt][color=#000000]- Americana Team, Pls check printer OKI-184[/color][/size]\r\n[size=10pt][color=#000000]- Contact K.Bee[/color][/size]', '119.42.72.215', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4040, 43, 1890, 1, 'Tiwa_P', 38, 'ACER DELL / 08-02-10 / 16:21 LTR No: 417028:COMPLETE', 1265622272, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 9-2-2010 10:46 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on sit  :  TIWA 0817780017\r\nDate :  / Time  : \r\nJOB acer  : \r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n\r\n\r\nMessage Created: 08FEB2010 16:21\r\n\r\nCall Received 08FEB2010 16:18 by Jaturapattara Srikasem\r\nFrom somporn/\r\nfrom company: Able Tour Agency\r\n1373 Thitinet Building, Charoenkrung Rd., Silom, Bangrak\r\n\r\nBangkok\r\nPhone:+6622338018\r\nFax:+6626309006\r\n\r\nLTR No: 417028\r\nTitle: T/Request: Keyboard & Mouse\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nT/Request: Keyboard & Mouse\r\n1 mouse : DELL \r\ntel.026309018-9 ext 13\r\n\r\nSolution:\r\n\r\n======= Date: 08Feb10 Time: 16:21 (Sukhum Wachirapitak) =======\r\nPls spare mouse Dell ctc.K.Vanida\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sukhum Wachirapitak\r\n[/color][/font][/color][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=sukhum@thaiamadeus.com]sukhum@thaiamadeus.com[/email]\r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4041, 43, 1883, 0, 'Tiwa_P', 38, '', 1265622424, 'taff on sit  :  KHIPTHASETH 0840707179\r\nDate :  / Time  : 08-02-2010\r\nJOB acer  : 080210-376\r\nSolution  : CHANGE HDD AND GHOST IMAGE\r\nChange  : HDD\r\nClosed job  : 14:42\r\nComment   :\r\nContact  :  02-207-9181 k.นวรัตน์\r\ncomplete   :  14:42', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4042, 43, 1880, 0, 'Tiwa_P', 38, '', 1265622638, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 8-2-2010 16:52 [/i]\n\nStaff on sit  :  KHIPTHASETH 0840707179\r\nDate :  / Time  : 08-02-2010\r\nJOB acer  : 080210-24\r\nSolution  : GHOST IMAGE\r\nChange  : NO PART\r\nClosed job  : 10:45\r\nComment   :\r\nContact  :  02-207-9181 k.นวรัตน์\r\ncomplete   : 10:45', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4043, 43, 1886, 0, 'Tiwa_P', 38, '', 1265623294, 'Staff on sit  :  CHUMPON 0802094243\r\nDate :  / Time  : 08-02-2010\r\nJOB acer  : 080210-444\r\nSolution  : INSTALL VISTA AND PRINTER\r\nChange  : NO PART\r\nClosed job  : 16.48\r\nComment   :\r\nContact  :  02-207-9181 k.อาจหาญ\r\ncomplete   : 16.48', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4044, 43, 1885, 0, 'Tiwa_P', 38, '', 1265623575, 'Staff on sit  :  POLLASART 0858435831\r\nDate :  / Time  : 08-02-2010\r\nJOB acer  : 080210-390\r\nSolution  : FIX ROUTE AND CHANGE INTERNET\r\nChange  : NO PART \r\nClosed job  : 16.53\r\nComment   :\r\nContact  :  02-207-9181 k.วีรนนท์\r\ncomplete   :  16.53', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4045, 43, 1891, 1, 'Tiwa_P', 38, 'acer acer /08-02-10 /17.27 /LTR No: 417051:COMPLETE', 1265625074, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 9-2-2010 13:39 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on sit  :  TIWA 0817780017\r\nDate :  / Time  : \r\nJOB acer  : \r\nSolution  : \r\nChange  : \r\nClosed job  :\r\nComment   :\r\nContact  :  02-207-9181 k.\r\ncomplete   : \r\n\r\nMessage Created: 08FEB2010 17:26\r\n\r\nCall Received 08FEB2010 17:21 by Sakaojai Russameewong\r\nFrom K. Aei/\r\nfrom company: T.T.O. Travel Service Co., Ltd.\r\n2/48 Rama 4 Rd., Soi Sribumpen, Near Malaysia Hotel, Yannawa\r\n\r\nBangkok\r\nPhone:+6626797992\r\nFax:+6622871571\r\n\r\nLTR No: 417051\r\nTitle: T/Problem:SLOW RESPONSE\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nK.EARTH \r\n\r\nwhen agt enter ,slow response 1 pc\r\n\r\nSolution:\r\n\r\n======= Date: 08Feb10 Time: 17:26 (Arjhan Onpool) =======\r\nPls check virus clean and Check LAN connection\r\nK. Aei 026797992\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4046, 43, 1891, 0, 'Tiwa_P', 38, '', 1265626313, 'User ไม่สะดวกให้เข้าทำการ Onsite \r\n\r\nนัดวันที่ 09-02-2010 เวลา 10.00am \r\n\r\nติดต่อ Amdeus คุณ นวรัตน์', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4047, 43, 1890, 0, 'Tiwa_P', 38, '', 1265626379, 'User ไม่สะดวกให้เข้าทำการ Onsite \r\n\r\nสะดวกให้เข้าวันที่ 09-02-2010 เวลา 9.00am \r\n\r\nติดต่อ คุณ อาจหาญ', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4048, 43, 1892, 1, 'Anusorn_P', 48, 'ACER ACER / 06-02-10 / 09:28 LTR No: 416624-Complete', 1265631908, '[i=s] แก้ไขล่าสุด Anusorn_P เมื่อ 8-2-2010 19:26 [/i]\n\n[size=17.5pt][color=#000000][font=Times New Roman]Staff on site : Anusorn_p[/font][/color][/size]\r\n[size=17.5pt][color=#000000][font=Times New Roman]Date : 06/02/2010 Time: 9.49[/font][/color][/size]\r\n\r\n\r\n[size=17.5pt][color=#000000][font=Times New Roman]JOB ACER : 060210-17\r\nSolution : [/font][/color][/size]\r\n[size=17.5pt][color=#000000][font=Times New Roman]Change Hardware: [/font][/color][/size]\r\n[size=17.5pt][color=#000000][font=Times New Roman]Closed job : [/font][/color][/size]\r\n[size=17.5pt][color=#000000][font=Times New Roman]Comment : \r\nContact Agt: K.Suratkrit[/font][/color][/size]\r\n[color=#000000][size=17.5pt][font=Times New Roman]Contact Amadeus : [/font][/size][/color]\r\n[font=Times New Roman][color=#000000]\r\n[/color][/font]\r\n[font=Times New Roman][color=#000000][size=17.5pt][font=Arial][size=2][font=Arial][size=2]Message Created: 06FEB2010 09:28\r\n\r\nCall Received 06FEB2010 09:25 by Sukhum Wachirapitak\r\nFrom Unknown/\r\nfrom company: Charal Business Chaingmai Group (1991)\r\n123/1 Changmoi Rd., A. Muang\r\n\r\nChiangmai\r\nPhone:+6653252050\r\nFax:+6653232447\r\n\r\nLTR No: 416624\r\nTitle: T/Request:Malware 1A Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 06Feb10 Time: 09:27 (Sukhum Wachirapitak) =======\r\nPls format windows ctc.K.Tarm when onsite pls contact Amadeus Technical CNX\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sukhum Wachirapitak\r\n[/color][/font][/color][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=sukhum@thaiamadeus.com]sukhum@thaiamadeus.com[/email]\r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][/size][/color][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4049, 43, 1892, 0, 'Anusorn_P', 48, '', 1265631980, 'Staff on site : Anusorn_p\r\nDate : 06/02/2010 Time: 9.49\r\nJOB ACER : 060210-17\r\nSolution : Clone image first time image none program Procontrol and ,next cloning system get virus again.Finally clone complete but can\'t register CID.K.Mongkol remote to help,test program and print by user passed\r\nChange Hardware: none\r\nClosed job : 08/02/2010 17.30 PM\r\nComment : \r\nContact Agt: K.Suratkrit\r\nContact Amadeus : K.Mongkol', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4050, 43, 1893, 1, 'Anusorn_P', 48, 'ACER LACER / 06-02-10 / 12:15 LTR No: 416683-Complete', 1265632082, '[i=s] แก้ไขล่าสุด Anusorn_P เมื่อ 8-2-2010 19:30 [/i]\n\n[u][font=Tahoma][size=17.5pt][font=Times New Roman]Staff on site : Anusorn_p[/font][/size][/font][/u]\r\n[font=Times New Roman][font=Tahoma][size=17.5pt]Date : 06/02/2010 Time: 12.41[/size][/font][/font]\r\n[font=Times New Roman]\r\n[/font][font=Times New Roman][font=Tahoma][size=17.5pt]JOB ACER : 060210-138Solution : [/size][/font][/font]\r\n[font=Tahoma][size=17.5pt][font=Times New Roman]Change Hardware: none[/font][/size][/font]\r\n[font=Times New Roman][font=Tahoma][size=17.5pt]Closed job : [/size][/font][/font]\r\n[font=Times New Roman][font=Tahoma][size=17.5pt]Comment : \r\nContact Agt: [/size][/font][/font]\r\n[font=Tahoma][size=17.5pt][font=Times New Roman]Contact Amadeus : [/font][/size][/font]\r\n[font=Times New Roman][/font] \r\n[font=Times New Roman][/font] \r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 06FEB2010 12:15\r\n\r\nCall Received 06FEB2010 12:07 by Piyathida Anukittrakul\r\nFrom Unknown/\r\nfrom company: Chiangmai PM Travel Service Co., Ltd.\r\n55/1 Moolmuang Rd., T. Phrasingh, A. Muang\r\n\r\nChiangmai\r\nPhone:+6653206614\r\nFax:+6653275067\r\n\r\nLTR No: 416683\r\nTitle: T/Request:CPU-unable to access internet\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nAgent infrom unable to access internet all web only one PC\r\n\r\nSolution:\r\n\r\n======= Date: 06Feb10 Time: 12:15 (Sukhum Wachirapitak) =======\r\nUnable to access internet pls check LAN connection ctc.K.Puangjun\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sukhum Wachirapitak\r\n[/color][/font][/color][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\nsukhum@thaiamadeus.com\r\nwww.thaiamadeus.com \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4051, 43, 1893, 0, 'Anusorn_P', 48, '', 1265632165, 'Staff on site : Anusorn_p\r\nDate : 06/02/2010 Time: 12.41\r\nJOB ACER : 060210-138\r\nSolution : Clean virus\r\nClosed job : 06/02/2010 16.10 PM\r\nComment : \r\nContact Agt: K.Phuangjan\r\nContact Amadeus : K.Sukhum', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4052, 44, 1889, 0, 'Jarunee_s', 62, '', 1265681447, 'JOB  STATUS              :  416847\r\nSTAFF ON SITE           :  คุณอัครวุฒิ\r\nDATE                          : 08-02-2010\r\nJOB ACS                     :  129814\r\nSOLUTION                  :  SPARE P/T OKI 184T\r\nCLOSE JOB TIME        : 12.08 น.\r\nCONTACT                   : คุณนวรัตน์\r\nACK  TIME                  : 10.22 น.', '58.9.126.122', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4055, 46, 1895, 1, 'Narong', 4, 'Vista Error NG_1108', 1265683715, '[i=s] แก้ไขล่าสุด Narong เมื่อ 9-2-2010 10:27 [/i]\n\n[size=3][font=Arial][font=Arial][size=14pt]Dear All[/size][/font][/font][/size]\r\n[size=3][font=Arial][/font][/size] \r\n[size=3][font=Arial][/font] \r\n\r\n[font=Arial][font=Arial][size=14pt][/size][/font][/font]Vista  ขึ้นerror NG_1108 \r\nตรวจสอบ  Date time , Antivirus, firewall proxy \r\nแล้ว ยังเข้าไมได้ ลอง Reset IE (restore advance settings)\r\nใน Internet option ในส่วน Advance ดูครับ\r\nแล้ว Set Config อีกครั้งครับจะสามารถแก้ปัญหาได้\r\n[/size]\r\n[font=Arial][font=Arial][size=3][size=14pt]Best Regards,[/size][/size][/font][/font][font=Cordia New][size=4][size=14pt][/size][/size][/font]\r\n\r\n[font=Arial][size=2][font=Arial][size=10pt][/size][/font][/size][/font]', '58.147.4.152', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4057, 47, 1896, 1, 'Narong', 4, 'ปัญหา Screen Capture', 1265686235, '[i=s] แก้ไขล่าสุด Narong เมื่อ 9-2-2010 10:31 [/i]\n\nปัญหาเมื่อลูกค้า capture screen โดยใช้กล่องถ่ายรูปแล้วส่งเป็น email แล้วส่งไปให้ลูกค้าแล้วได้รับไม่ครบ\r\nตอนนี้ได้พบว่าปัญหาเกิดจากเครื่องหมาย Zom ให้ลบออกจะสามารถส่งได้ครบทุก capture', '58.147.4.152', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4058, 47, 1897, 1, 'Narong', 4, 'Solve Error Vista NOD Version 4', 1265686710, 'Dear Team,\r\n          ถ้าเจอปัญหาไม่สามารถเปิด  Website  Amadeus ในกรณีที่ลูกค้าใช้  Antivirus NOD4  ได้เช่น Web \r\n-  amadeusvista.com\r\n-  certificates.amadeusvista.com/sgwadmin\r\n-  certificates.amadeusvista.com/certificateinfo\r\n-  diagnostic.amadeus.com\r\n\r\nคือเมื่อเราเข้า Web ดังกล่าวจะโชว์หน้าขาว (Blank Page)   ให้ แก้ปัญหาโดยการ เข้าไป  Restore file  Jsscript.dll    \r\nในส่วน Tool  ใน Quarantine  (คล้ายๆ ในรูป )  จะสามารถเข้าใช้งานได้ตามปกติครับ\r\n \r\nBest Regards,', '58.147.4.152', 0, 0, 0, 0, -1, -1, 0, 2, 0, 0, 0),
(4059, 51, 1898, 1, 'Narong', 4, 'วิธีลบไฟล์หรือโฟลเดอร์ที่ไม่สามารถลบได้!', 1265687214, '[i=s] แก้ไขล่าสุด Narong เมื่อ 9-2-2010 10:49 [/i]\n\n[b][font=Tahoma][size=3][color=#ff5500][size=12pt]วิ[/size][/color][/size][/font][/b][size=4][color=#ff5500][size=13.5pt]ธีลบไฟล์หรือโฟลเดอร์ที่ไม่สามารถลบได้! [/size][/color][/size]\r\n[color=#ff5500]  [/color][font=Tahoma][size=4][size=13.5pt]วันนี้ เราจะมาดูวิธีการลบไฟล์ และโผลเดอร์ที่กำลังถูกเรียกใช้งานโดยโปรแกรม และแอปพลิเคชั่นอื่น หรือพูดง่าย ๆ คือถูกเรียกใช้งานอยู่ด้วยไวรัส นั่นเอง เวลาที่คุณพยายามจะลบไฟล์ หรือโฟลเดอร์ประเภทนี้คุณจะลบไม่ได้ และจะได้รับ [/size][/size][/font][size=4][size=13.5pt]error[/size][/size][size=4][size=13.5pt] message ดังรูป[/size][/size] 1\r\n\r\n[font=Tahoma][size=4][size=13.5pt]ซึ่ง เหตุผลใน [/size][/size][/font][size=4][size=13.5pt]error[/size][/size][size=4][size=13.5pt] ที่แจ้งออกมาอาจจะเป็น “write protected” หรือเหตุผลอื่น ๆ สรุปคือถ้าลบไฟล์ หรือโฟลเดอร์ไม่ได้เรามีวิธีแก้ซึ่งเราจะใช้โปรแกรมที่เรียกว่า [url=http://www.mthai.com/external.php?url=http%3A%2F%2Fccollomb.free.fr%2Funlocker%2F][color=#0066cc][color=#0066cc]Unlocker[/color][/color][/url] มาจัดการกับปัญหานี้ครับ[/size][/size]\r\n\r\n[font=Tahoma][size=4][size=13.5pt][url=http://www.mthai.com/external.php?url=http%3A%2F%2Fccollomb.free.fr%2Funlocker%2F][color=#0066cc][color=#0066cc]>> Download Unlocker <<[/color][/color][/url][/size][/size][/font] \r\n[font=Tahoma][size=4][size=13.5pt]หลัง จากที่ดาวน์โหลด และทำการลงโปรแกรมนี้เรียบร้อยแล้วให้คลิ๊กเมาส์ปุ่มขวา ไปที่ไฟล์ หรือโฟลเดอร์ที่ก่อนหน้านี้ลบไม่ได้ จากนั้นให้เลือก [/size][/size][/font][size=4][size=13.5pt]unlocker[/size][/size][size=4][size=13.5pt] ดังรูป[/size][/size] 2\r\n\r\n\r\n[font=Tahoma][size=4][size=13.5pt]จากนั้นถ้าไฟล์ หรือโฟลเดอร์ที่คุณเลือกถูก [/size][/size][/font][size=4][size=13.5pt]lock[/size][/size][size=4][size=13.5pt] ไว้โดยโปรแกรมตัวอื่นระบบก็จะแสดงหน้าต่างรายการไฟล์ที่ถูก lock[/size][/size]  [size=4]ดังรูป[/size] 3\r\n\r\n[font=Tahoma][size=4][size=13.5pt]จากนั้นคุณก็สามารถเลือกไฟล์ที่ต้องการจะ [/size][/size][/font][size=4][size=13.5pt]unlock[/size][/size][size=4][size=13.5pt] ได้เลยครับ[/size][/size]', '58.147.4.152', 0, 0, 0, 0, 0, -1, 0, 2, 0, 0, 0),
(4056, 43, 1890, 0, 'Tiwa_P', 38, '', 1265685088, 'Staff on sit  :  TIWA 0817780017\r\nDate :  / Time  : 09-02-2010\r\nJOB acer  : 080210-707\r\nSolution  : Change Mouse\r\nChange  : Mouse\r\nClosed job  : 10.06\r\nComment   : ช่วงเช้าติดต่อ Amadeus ไม่ได้ครับผม\r\nContact  :  02-207-9181 k.นวรัตน์\r\n\r\n\r\n\r\ncomplete   : 10.06', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4060, 46, 1899, 1, 'Narong', 4, 'SI3270', 1265687524, 'Dear All\r\n          แก้ปัญหา เวลาเข้า SI3270  ไม่ได้ซึ่งตอนนี้เป็นปัญหาที่พบบ่อย อยากให้ลองเข้าไปแก้ไข  Config  ใน SI3270 ดูครับ\r\nที่เจอ คือมันไม่มี Host Address  และไม่มี  Session name ครับ  \r\nการแก้ไขใน SI3270 ให้กด    Ctrl+Shift+Q  ในหน้า SI3270   จะขึ้น บล็อกมาดังไฟล์ที่แนบครับ\r\nให้ใส่  Host Address คือ    tn3270e.AmadeusPrintServices.com\r\n      Session name คือ  Terminal Address   \r\n       Host Port Number 443 \r\n*** ที่สังเกตคือ ตอนแรก มันจะจำ Host Port 23 ซึ่งเป็น Port ของ Tempo ***\r\n       Terminal Type IBM-3278-2\r\n\r\nอยากให้ลองแก้ไขด้วยวิธนี้ดูก่อนครับ  จะได้ไม่ต้อง Load Amadeus Automatic Update ครับ', '58.147.4.152', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4061, 43, 1888, 0, 'Narin_K', 52, 'RE: ACER HP/08-02-10/15.21/LTR No: 416999:Complete', 1265687765, '[font=Arial][size=2]Staff on sit  :  Narin_K\r\nDate :  / Time  :   \r\nJOB acer  : 080210-602\r\nSolution  : check virus , scandisk and defragement \r\nChange  : -\r\nClosed job  : 10.51\r\nComment   :  แนะนำให้ลูกค้าปิด router , hub หลังจากเลิกใช้งาน เพื่อช่วยแก้ไขในกรณี net ค้างและหลุดบ่อย\r\nContact  :  02-207-9181 k.นวรัตน์\r\ncomplete   : [/size][/font]', '117.47.84.71', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4062, 46, 1900, 1, 'Narong', 4, 'Capture Screen Fax- Email', 1265687881, 'Dear Team,\r\n\r\n              เคส ที่  capture screen แล้วส่งออกไม่ได้ถ้า capture schedule  ทั้งหมดเหมือนข้างล่าง เวลาส่งให้ลูกค้า  เพราะ schedule มี 2 หน้า\r\nแต่ระบบของเราส่งออกไม่ได้  ขึ้นให้ Chk Host Response ,config  fax-email set เรียบร้อยแล้ว\r\nได้ลองแก้ไขโดยส่งแบบ ส่งตั๋ว โดยทำการขีดเส้น แบ่งหน้าใน schedule  ก็จะสามารถส่งได้ทั้งหมด  \r\n\r\n\r\nBest Regards,', '58.147.4.152', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4063, 46, 1901, 1, 'Narong', 4, 'Solve  Error CC9999', 1265687981, '[font=Arial][size=4][font=Arial][size=14pt]Dear Team,[/size][/font][/size][/font]\r\n[font=Arial][size=4][font=Arial][size=14pt][/size][/font][/size][/font]\r\nถ้าเจอ  Vista error  CC9999   ให้ทำการ อัพเดต IE   ครับจะแก้ปัญหาได้\r\nลอง re- install vista ใหม่แล้ว และ เปลี่ยน  version vista ก็ไม่หายนะครับอาการนี้\r\n\r\n[font=Arial][size=4][font=Arial][size=14pt]Best Regards,[/size][/font][/size][/font]', '58.147.4.152', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0);
INSERT INTO `cdb_posts` (`pid`, `fid`, `tid`, `first`, `author`, `authorid`, `subject`, `dateline`, `message`, `useip`, `invisible`, `anonymous`, `usesig`, `htmlon`, `bbcodeoff`, `smileyoff`, `parseurloff`, `attachment`, `rate`, `ratetimes`, `status`) VALUES
(4064, 51, 1902, 1, 'Narong', 4, 'รวมคำสั่ง Run สำหรับเรียกโปรแกรมต่างๆ ของ Windows', 1265688345, '[size=18pt][b]รวมคำสั่ง [/b][/size][b][font=Cordia New][size=5][color=red][size=18pt][b]Run สำหรับเรียกโปรแกรม และ Function ต่าง ๆ ของ Windows[/b][/size][/color][/size][/font][/b][b][font=Cordia New][size=5][color=red][size=18pt][b]    มีหลายคำสั่งที่น่าใช้ เวลา Remote จะได้เปิดโปรแกรมได้เร็วขึ้น[/b][/size][/color][/size][/font][/b]\r\n[b][font=Cordia New][size=5][color=red][size=18pt][b]    [/b][/size][/color][/size][/font][/b]\r\n[font=Cordia New][size=5][color=blue][size=16pt]>>>เรียกโปรแกรม Accessibility Options —> access.cpl\r\n>>>เรียกโปรแกรม Add Hardware —> hdwwiz.cpl\r\n>>>เรียกโปรแกรม Add/Remove Programs —> appwiz.cpl\r\n>>>เรียกโปรแกรม Administrative Tools control —> admintools\r\n>>>ตั้งค่า Automatic Updates —> wuaucpl.cpl\r\n>>>เรียกโปรแกรม Bluetooth Transfer Wizard —> fsquirt\r\n>>>เรียกโปรแกรม เครื่องคิดเลข (Calculator) —> calc\r\n>>>เรียกโปรแกรม Certificate Manager —> certmgr.msc\r\n>>>เรียกโปรแกรม Character Map —> charmap\r\n>>>เรียกโปรแกรม ตรวจสอบดิสก์ (Check Disk Utility) —> chkdsk\r\n>>>เรียกดูคลิปบอร์ด (Clipboard Viewer) —> clipbrd\r\n>>>เรียกหน้าต่างดอส (Command Prompt) —> cmd\r\n>>>เรียกโปรแกรม Component Services —> dcomcnfg\r\n>>>เรียกโปรแกรม Computer Management —> compmgmt.msc\r\n>>>เรียกดู/ตั้ง เวลาและวันที่ —> timedate.cpl\r\n>>>เรียกหน้าต่าง Device Manager —> devmgmt.msc\r\n>>>เรียกดูข้อมูล Direct X (Direct X Troubleshooter) —> dxdiag\r\n>>>เรียกโปรแกรม Disk Cleanup Utility —> cleanmgr\r\n>>>เรียกโปรแกรม Disk Defragment —> dfrg.msc\r\n>>>เรียกโปรแกรม Disk Management —> diskmgmt.msc\r\n>>>เรียกโปรแกรม Disk Partition Manager —> diskpart\r\n>>>เรียกหน้าต่าง Display Properties control desktop —> desk.cpl\r\n>>>เรียกหน้าต่าง Display Properties เพื่อปรับสีวินโดวส์ —> control color\r\n>>>เรียกดูโปรแกรมช่วยแก้ไขปัญหา (Dr. Watson) —> drwtsn32\r\n>>>เรียกโปรแกรมตรวจสอบไดร์ฟเวอร์ (Driver Verifier Utility) —> verifier\r\n>>>เรียกดูประวัติการทำงานของเครื่อง (Event Viewer) —> eventvwr.msc\r\n>>>เรียกเครื่องมือตรวจสอบไฟล์ File Signature Verification Tool —> sigverif\r\n>>>เรียกหน้าต่าง Folders Options control —> folders\r\n>>>เรียกโปรแกรมจัดการ Fonts —> control fonts\r\n>>>เปิดไปยังโฟลเดอร์ Fonts (Fonts Folder) —> fonts\r\n>>>เรียกเกม Free Cell —> freecell\r\n>>>เปิดหน้าต่าง Game Controllers —> joy.cpl\r\n>>เปิดโปรแกรมแก้ไข Group Policy (ใช้กับ XP Home ไม่ได้) —> gpedit.msc\r\n>>>เรียกโปรแกรมสร้างไฟล์ Setup (Iexpress Wizard) —> iexpress\r\n>>>เรียกโปรแกรม Indexing Service —> ciadv.msc\r\n>>>เรียกหน้าต่าง Internet Properties —> inetcpl.cpl\r\n>>>เรียกหน้าต่าง Keyboard Properties —> control keyboard\r\n>>>แก้ไขค่าความปลอดภัย (Local Security Settings) —> secpol.msc\r\n>>>แก้ไขผู้ใช้ (Local Users and Groups) —> lusrmgr.msc\r\n>>>คำสั่ง Log-off —> logoff\r\n>>>เรียกหน้าต่าง Mouse Properties control mouse main.cpl\r\n>>>เรียกหน้าต่าง Network Connections control netconnections —> ncpa.cpl\r\n>>>เรียกหน้าต่าง Network Setup Wizard —> netsetup.cpl\r\n>>>เรียกโปรแกรม Notepad —> notepad\r\n>>>เรียกคีย์บอร์ดบนหน้าจอ (On Screen Keyboard) —> osk\r\n>>>เรียกหน้าต่าง Performance Monitor —> perfmon.msc\r\n>>>เรียกหน้าต่าง Power Options Properties —> powercfg.cpl\r\n>>>เรียกโปรแกรม Private Character Editor —> eudcedit\r\n>>>เรียกหน้าต่าง Regional Settings —> intl.cpl\r\n>>>เรียกหน้าต่าง Registry Editor —> regedit\r\n>>>เรียกโปรแกรม Remote Desktop —> mstsc\r\n>>>เรียกหน้าต่าง Removable Storage —> ntmsmgr.msc\r\n>>>เรียกหน้าต่าง Removable Storage Operator Requests —> ntmsoprq.msc\r\n>>>เรียกดู Policy ที่ตั้งไว้ (ใช้กับ XP Home ไม่ได้) —> rsop.msc\r\n>>>เรียกหน้าต่าง Scanners and Cameras —> sticpl.cpl\r\n>>>เรียกโปรแกรม Scheduled Tasks control —> schedtasks\r\n>>>เรียกหน้าต่าง Security Center —> wscui.cpl\r\n>>>เรียกหน้าต่าง Services —> services.msc\r\n>>>เรียกหน้าต่าง Shared Folders —> fsmgmt.msc\r\n>>>คำสั่ง Shuts Down —> shutdown\r\n>>>เรียกหน้าต่าง Sounds and Audio —> mmsys.cpl\r\n>>>เรียกเกม Spider Solitare —> spider\r\n>>>แก้ไขไฟล์ระบบ (System Configuration Editor) —> sysedit\r\n>>>แก้ไขการตั้งค่าระบบ (System Configuration Utility) —> msconfig\r\n>>>ตรวจสอบระบบด้วย System File Checker Utility (เริ่มทันที) —> sfc /scannow\r\n>>>ตรวจสอบระบบด้วย System File Checker Utility (เริ่มเมื่อบู๊ต) —> sfc /scanonce\r\n>>>เรียกหน้าต่าง System Properties —> sysdm.cpl\r\n>>>เรียกหน้าต่าง Task Manager —> taskmgr\r\n>>>เรียกหน้าต่าง User Account Management —> nusrmgr.cpl\r\n>>>เรียกโปรแกรม Utility Manager —> utilman\r\n>>>เรียกโปรแกรม Windows Firewall —> firewall.cpl\r\n>>>เรียกโปรแกรม Windows Magnifier —> magnify\r\n>>>เรียกหน้าต่าง Windows Management Infrastructure —> wmimgmt.msc\r\n>>>เรียกหน้าต่าง Windows System Security Tool —> syskey\r\n>>>เรียกตัวอัพเดตวินโดวส์ (Windows Update) —> wupdmgr\r\n>>>เรียกโปรแกรม Wordpad —> write[/size][/color][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=10pt] [/size][/font][/size][/font]\r\n[b][font=Arial][size=1][color=#3366ff][font=Arial][size=9pt][b]Best Regards.[/b][/size][/font][/color][/size][/font][/b][color=#3366ff][color=#3366ff][/color][/color]\r\n[b][font=Arial][size=3][color=#3366cc][font=Arial][size=12pt][b]Nawarat Tuntikapong[/b][/size][/font][/color][/size][/font][/b][b][font=Arial][size=2][color=teal]\r\n[/color][/size][/font][/b][font=Tahoma][size=2]\r\n[/size][/font]', '58.147.4.152', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4065, 51, 1903, 1, 'Narong', 4, 'วิธีการ allow website amadeusvista.com ใน Nod32 Antivirus', 1265688528, '[font=Cordia New][size=5][size=16pt]Dear All[/size][/size][/font]\r\n[font=Cordia New][size=2][size=10pt] [/size][/size][/font]\r\n[font=Cordia New][size=5][size=16pt]                วิธีการ allow website amadeusvista.com ใน Nod32 Antivirus 3.0.650.0[/size][/size][/font]\r\n[font=Cordia New][size=5][size=16pt]           เพื่อไมให้ block web Amadeus Vista[/size][/size][/font]\r\n[font=Cordia New][size=5][size=16pt] \r\n[b][font=Arial][size=1][color=#3366ff][font=Arial][size=9pt][b]Best Regards.[/b][/size][/font][/color][/size][/font][/b][color=#3366ff][color=#3366ff][/color][/color]\r\n[b][font=Arial][size=3][color=#3366cc][font=Arial][size=12pt][b]Nawarat Tuntikapong[/b][/size][/font][/color][/size][/font][/b][b][font=Arial][size=2][color=teal]\r\n[/color][/size][/font][/b][font=Tahoma][size=2]\r\n[/size][/font]\r\n[/size][/size][/font]', '58.147.4.152', 0, 0, 0, 0, 0, -1, 0, 2, 0, 0, 0),
(4066, 44, 1889, 0, 'Mongkol', 7, '', 1265688556, 'ขอบคุณคับ', '58.147.8.150', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4067, 46, 1904, 1, 'Narong', 4, 'Error Msg. SCC.3ea.2 หลังคลิก Launch', 1265688599, '[font=Cordia New][size=5][size=16pt]Dear All[/size][/size][/font]\r\n[font=Cordia New][size=5][size=16pt] [/size][/size][/font]\r\n[font=Cordia New][size=5][size=16pt]             - [b][b]Error Msg[/b][/b]. SCC.3ea.2 (ในกรอบ Error แจ้งว่า Unable Write File: U) Error จะแสดงหลังคลิก Launch[/size][/size][/font]\r\n[b][font=Cordia New][size=5]\r\n[/size][/font][/b][font=Cordia New][size=5][size=16pt]- [b][b]การแก้ไข[/b][/b] ลบ Folder Amadeus ใน C:\\Documents and Settings\\--Users Account--\\Application Data\\[/size][/size][/font]\r\n[font=Cordia New][size=5][size=16pt]                              แล้วเข้า [/size][/size][/font][font=Cordia New][size=5][size=16pt]Amadeus Vista ใหม่อีกครั้ง Vista จะโหลดข้อมูล Showcase เข้ามาใหม่[/size][/size][/font]\r\n[font=Cordia New][size=5][size=16pt]               * ปัญหาน่าจะมาจาก ไฟล์ [/size][/size][/font][font=Cordia New][size=5][size=16pt]Script บางตัวใน Folder นี้มีปัญหาทำให้ไม่สามารถโหลด Showcase และ Launcher ได้[/size][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=10pt] [/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=10pt] [/size][/font][/size][/font]\r\n[b][font=Arial][size=1][color=#3366ff][font=Arial][size=9pt][b]Best Regards.[/b][/size][/font][/color][/size][/font][/b][color=#3366ff][color=#3366ff][/color][/color]\r\n[b][font=Arial][size=3][color=#3366cc][font=Arial][size=12pt][b]Nawarat Tuntikapong[/b][/size][/font][/color][/size][/font][/b][b][font=Arial][size=2][color=teal]\r\n[/color][/size][/font][/b][font=Tahoma][size=2]\r\n[/size][/font]', '58.147.4.152', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4068, 51, 1905, 1, 'Narong', 4, 'วิธีแก้ไม่ให้แอนตี้ไวรัส Avast! block เว็บ thaiamadeus.com', 1265688731, '[font=Cordia New][size=4][size=14pt]ผมได้ใช้เจ้าโปรแกรมตัวนี้ทดลองกับเครื่องเอเยนต์ที่ชอบมีปัญหาเครื่องติดไวรัสบ่อยๆ ปรากฏว่าก็ใช้งานได้ดีครับ เครื่องไม่อืด จับไวรัสได้หลายประเภท และไม่ส่งผลกระทบต่อการทำงานของ [/size][/size][/font][font=PSL-Asadong][size=4][font=PSL-Asadong][size=14pt]Amadeus selling platform[/size][/font][/size][/font][font=Cordia New][size=4][size=14pt] แต่เมื่อเปิดเว็บ [/size][/size][/font][font=PSL-Asadong][size=4][font=PSL-Asadong][size=14pt][url=http://www.thaiamadeus.com/][color=#800080]www.thaiamadeus.com[/color][/url] [/size][/font][/size][/font][font=Cordia New][size=4][size=14pt]ปรากฏว่าเจ้าโปรแกรมตัวนี้มันมองว่าเว็บดังกล่าวมีไวรัส ตัวโปรแกรมเลยบล็อคไม่ให้[/size][/size][/font][font=PSL-Asadong][size=4][color=#292929]\r\n[/color][/size][/font][font=PSL-Asadong][size=4][font=PSL-Asadong][size=14pt]Access[/size][/font][/size][/font][font=Cordia New][size=4][size=14pt] เข้าไป วิธีแก้ตามไฟล์ที่แนบไปครับเผื่อเอเยนต์บางเจ้าใช้แอนตี้ไวรัสตัวนี้อยู่แล้วพบปัญหาแบบเดียวกันครับ[/size][/size][/font]\r\n[font=PSL-Asadong][size=4][font=PSL-Asadong][size=14pt] [/size][/font][/size][/font]\r\n[font=Cordia New][size=4][size=14pt]รายละเอียดเกี่ยวกับโปรแกรม[/size][/size][/font][size=4][size=14pt] ---> [url=http://www.antivirus.in.th/node/192][color=#0000ff]http://www.antivirus.in.th/node/192[/color][/url][/size][/size][size=4][size=14pt][/size][/size]\r\n[font=Times New Roman][size=4][size=14pt]Download [/size][/size][/font][font=Cordia New][size=4][size=14pt]โปรแกรม[/size][/size][/font][size=4][size=14pt] --->[/size][/size][size=4][size=14pt] [url]http://www.tempf.com/getfile.php?filekey=1243578871.55221_avast__Professional_4.8.1335.rar&amp[/url];mime=application/rar[/size][/size]\r\n[font=PSL-Asadong][size=4][font=PSL-Asadong][size=14pt] [/size][/font][/size][/font]\r\n[font=PSL-Asadong][size=4][font=PSL-Asadong][size=14pt][/size][/font][/size][/font]\r\n[font=PSL-Asadong][size=4][font=PSL-Asadong][size=14pt] [/size][/font][/size][/font][font=Cordia New][size=4][size=14pt]ขอบคุณครับ[/size][/size][/font]\r\n[b][font=Arial][size=3][color=#1a61a9][font=Arial][size=12pt][b]Ekkapong  Nganpongsa[/b][/size][/font][/color][/size][/font][/b][font=Tahoma][size=2][color=#666666]\r\n[/color][/size][/font]', '58.147.4.152', 0, 0, 0, 0, 0, -1, 0, 1, 0, 0, 0),
(4069, 51, 1906, 1, 'Narong', 4, 'Mcafee Scanvirus Enterprise 8.7i ตัวเต็มครับ (เลือกได้ 1ปี,2ปี,ตลอดชีวิต)', 1265688838, '[font=Angsana New][size=5][size=16pt]ก่อนติดตั้งให้เลือกเอาครับว่าจะใช้[b]\r\n[/b][/size][/size][/font][b][font=Angsana New][size=5][size=16pt][b]license[/b][/size][/size][/font][/b][font=Angsana New][size=5][size=16pt] ฟรี แบบ 1ปี 2ปี หรือ ใช้ฟรีตลอดไปครับ[/size][/size][/font]\r\n[font=Angsana New][size=5][size=16pt]โหลดตามลิงค์นี้ครับ [/size][/size][/font]\r\n[font=Angsana New][size=5][size=16pt]1.  [/size][/size][/font][font=Angsana New][size=5][size=16pt][url=http://www.uploadd.com/download.aspx?pku=72460C49FAL3QIAF5F2DFSUTLYZP3][color=#0000ff]http://www.uploadd.com/download.aspx?pku=72460C49FAL3QIAF5F2DFSUTLYZP3[/color][/url][/size][/size][/font][font=Angsana New][size=5]\r\n[/size][/font]\r\n[font=Angsana New][size=5][size=16pt] 2.  [/size][/size][/font][font=Angsana New][size=5][size=16pt][url=http://www.upload-thai.com/download.php?id=42754c10eee23bdf0f051299f0be99fc][color=#0000ff]http://www.upload-thai.com/download.php?id=42754c10eee23bdf0f051299f0be99fc[/color][/url][/size][/size][/font]\r\n[font=Angsana New][size=5][size=16pt] \r\n[font=Angsana New][size=5][size=16pt]ขอบคุณครับ[/size][/size][/font][font=Arial][size=2][font=Arial][size=10pt][/size][/font][/size][/font]\r\n[b][font=Arial][size=3][color=#1a61a9][font=Arial][size=12pt][b]Ekkapong  Nganpongsa[/b][/size][/font][/color][/size][/font][/b][font=Tahoma][size=2][color=#666666]\r\n[/color][/size][/font]\r\n[/size][/size][/font][font=Angsana New][size=5][size=16pt][/size][/size][/font] \r\n[font=Angsana New][size=5][size=16pt][/size][/size][/font]', '58.147.4.152', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4070, 51, 1907, 1, 'Narong', 4, 'วิธีแก้ไข MS Word คลุมดำ (select all) แล้ว ลบด้วย (back space)', 1265689338, '[font=Browallia New][size=5][size=16pt]ปัญหานี้เกิดขึ้นกับ [/size][/size][/font][font=Browallia New][size=5][size=16pt]Word 2003 ( ไม่แน่ใจว่าเวอร์ชั่น 2007 เหมือนกันมั้ย ) เล็กๆน้อยๆ แต่ก็เล่นเอาขัดใจเหมือนกันครับสำครับคอที่ชอบ Ctrl+C กะ Ctrl+V\r\n\r\n[/size][/size][/font]\r\n[b][font=Browallia New][size=5][size=16pt][b]อาการ 1[/b][/size][/size][/font][/b][font=Browallia New][size=5][size=16pt] คือไม่สามารถกด [/size][/size][/font][font=Browallia New][size=5][size=16pt]backspace ลบได้ ในตอนที่ลากแถบดำคลุมไว้เอาใว้แล้วกด backspace  ข้อความเดิมมันจะยังคงอยู่  (เขียนตัวหนังสืออื่น ๆ ทับก็ไม่ได้) แต่ถ้าใช้ปุ่ม delete สามารถลบได้[/size][/size][/font]\r\n[b][font=Browallia New][size=5][size=16pt][b]อาการ 2[/b][/size][/size][/font][/b][font=Browallia New][size=5][size=16pt] เวลาเรา[/size][/size][/font][font=Browallia New][size=5][size=16pt] copy ข้อความต่างๆแล้ววาง เช่น เรา copy ข้อความว่า “ABCD” หลังจากนั้นเราคลุมดำข้อความ “1234” ซึ่งเราไม่ต้องการเพื่อที่จะเอาข้อความ “ABCD” ไปวางทับซึ่งปกติมันต้องเป็น “ABCD” แต่กลับกลายเป็น “[u]ABCD[/u]1234” ซะนี่[/size][/size][/font]\r\n[font=Browallia New][size=5][size=16pt] [/size][/size][/font]\r\n[font=Browallia New][size=5][size=16pt]แต่ถ้าเกิดเป็นการลบปกติด้วย [/size][/size][/font][font=Browallia New][size=5][size=16pt]backspace (ลบทีละ 1 ตัวอักขระ) ลบได้ปกติครับ[/size][/size][/font]\r\n[font=Browallia New][size=5][size=16pt] [/size][/size][/font]\r\n[font=Browallia New][size=5][size=16pt]แก้โดยตั้งค่าใหม่[/size][/size][/font][font=Browallia New][size=5][size=16pt][/size][/size][/font]\r\n[font=Browallia New][size=5][size=16pt]1. ไปที่ เครื่องมือ[/size][/size][/font][font=Browallia New][size=5][size=16pt] > ตัวเลือก > แก้ไข\r\n2. ติ๊กเครื่องหมายถูกที่  \"การพิมพ์แทนที่การเลือก\"[/size][/size][/font]\r\n[font=Browallia New][size=5][size=16pt][size=16pt]หากเป็นเมนูภาษาอักกฤษก็ตั้งค่าตามรูป[/size][/size][/size][/font]\r\n[font=Browallia New][size=5][size=16pt]\r\n[/size][/size][/font] \r\n[font=Browallia New][size=5][size=16pt][/size][/size][/font] \r\n[font=Browallia New][size=5][size=16pt][/size][/size][/font] \r\n[font=Browallia New][size=5][size=16pt][b][font=Arial][size=2][color=#1a61a9][font=Arial][size=11pt][b]Best Regards.[/b][/size][/font][/color][/size][/font][/b][size=2][color=#333399][size=11pt][/size][/color][/size]\r\n[b][font=Arial][size=3][color=#1a61a9][font=Arial][size=12pt][b]Ekkapong  Nganpongsa[/b][/size][/font][/color][/size][/font][/b][size=2][color=#666666]\r\n[/color][/size]\r\n[/size][/size][/font]', '58.147.4.152', 0, 0, 0, 0, 0, -1, 0, 2, 0, 0, 0),
(4071, 55, 1908, 1, 'Mongkol', 7, 'สิ้นเดือน ไปสุรัตน์ภัตาคารมั้ยคับ', 1265689601, 'ทานอาหารจีนกันหน่อยคับทุกท่าน', '118.175.13.5', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4072, 51, 1909, 1, 'Narong', 4, 'แอนตี้ไวรัส BitDefender Block Vista', 1265689819, '[i=s] แก้ไขล่าสุด Narong เมื่อ 9-2-2010 11:32 [/i]\n\nพอดีผมเจอเคสที่ลูกค้าใช้งานแอนตี้ไวรัสยี่ห้อ BitDefender แล้วเข้าเว็บอื่นๆได้แต่ว่าเปิด amadeusvista.com ไม่ได้ลองปิงดูก็ time out \r\n( ผมไม่แน่ใจว่ารวมถึง link ต่างประเทศทั้งหมดรึป่าว) ลองแก้ไขดูตามนี้ครับ\r\n> 1.  ลองปิงดูครับ แต่ว่าได้ time out  ดังรูปที่ 1\r\n\r\n> 2. ให้เอาเครื่องหมาย check box ตรงหัวข้อ BitDefender Firewall NDIS Filter Driver ออก  ดังรูปที่ 2\r\n\r\n> 3. ลองปิงดูครับ  ดังรูปที่ 3\r\n\r\nBest Regards.\r\nEkkapong  Nganpongsa', '58.147.4.152', 0, 0, 0, 0, 0, -1, 0, 1, 0, 0, 0),
(4073, 51, 1910, 1, 'Narong', 4, 'วิธีแก้ Trojan เพิ่มเติมลิงค์โหลดโปรแกรม', 1265690157, '[align=left][font=Helvetica][size=4]for team [/size][/font][/align][font=Helvetica][size=4]\r\n[/size][/font]\r\n[font=Helvetica][size=4]       เนื่องจากช่วงนี้อาจมีเอเย่นต์บางที่เจอปัญหา windows มี popup แจ้งว่าเครื่องติด spyware แล้วให้ทำการ download antivirus ตามรูปที่แนบมาครับ ซึ่งความจริงตัวมันนั่นแหละที่เป็น Trojan ผมได้ไปแก้ให้เอเย่นต์หลายที่แล้วครับ เลยหาวิธีมาบอกกัน เผื่อจะเจอกันบ้าง  มี 2 วิธี คือ manaul กับใช้โปรแกรมที่ผมแนบมาด้วย จะใช้วิธีไหนก็ตามสะดวกครับ (ถ้าใช้โปรแกรมต้อง update ก่อนนะครับ) แต่ส่วนตัวผมใช้โปรแกรม เพราะมันง่ายดีครับ\r\n[/size][/font]\r\n\r\n[font=Helvetica][size=4][url=http://load1.uploadfile.biz/get.php?file=58i147i20i162date08102009pm173951][color=#0000ff]http://load1.uploadfile.biz/get.php?file=58i147i20i162date08102009pm173951[/color][/url]   โหลดโปรแกรมตามลิงค์นะครับ สงสัย mail server เขาไม่ให้ส่งไฟล์ใหญ่ๆ[/size][/font]\r\n[font=Helvetica][size=4]\r\n[/size][/font]\r\n[font=Helvetica][size=4]ดังรูป[/size][/font]\r\n\r\n[font=Helvetica]\r\n[/font][font=Helvetica][size=4][size=3][size=4]วิธีแก้แบบ manual\r\n[/size]\r\n1. kill processes ใน task manager \r\n   ฆ่าไอ้ตัวที่มีชื่อดังนี้ ntos.exe, winivstr.exe, braviax.exe (อาจจะไม่เจอทุกตัว ฆ่าเฉพาะตัวที่เจออะ)\r\n2. ถอนรากถอนโคนโดยกำจัดพวกข้างล่างด้วย (อาจจะไม่เจอทุกตัว)\r\n   C:\\WINDOWS\\oziwozy.dll\r\n   C:\\WINDOWS\\system32\\kures.dll\r\n   C:\\WINDOWS\\braviax.exe\r\n   C:\\WINDOWS\\system32\\braviax.exe\r\n   C:\\WINDOWS\\system32\\winivstr.exe\r\n   C:\\WINDOWS\\system32\\ntos.exe \r\n3. restart เครื่องพร้อมกับยิ้มรับเครื่องที่สดใสไม่มีไอ้นี่ --> Your computer is infected! มากวนใจ\r\n\r\n[/size][size=3][color=brown]ป.ล.1 วิธีนี้ทดลองแล้วได้ผลแล้วในกรณีที่ยัง[u]ไม่[/u]ได้คลิ๊กไปเจอคนขายจอมโฉดนะ \r\n        ถ้าใครโชคร้ายคลิ๊กไปแล้วจะลองทำวิธีนี้ดูก็ได้\r\nป.ล.2 ไฟล์กับprocessesข้างบน คาดว่าเป็นชื่อทั่วๆไปที่คนเค้าเจอกันนะ ถ้าหาไม่เจอเลย เราสันนิษฐานว่ามันอาจจะเป็นตัวใหม่ แนะนำให้เอา.exeชื่อแปลกๆใน task managerไปปรึกษา googleก่อน จะได้มีคนช่วยยืนยันว่าควรฆ่ามั้ย[/color]\r\n\r\n-----------------------------------------------------------------------------------\r\nเพิ่มเติมสำหรับ braviax มันดื้อด้านมากลบธรรมดาไม่ไป เรียกว่าต้องเอาข้าวสารเสกมาไล่กันเลยทีเดียว\r\n\r\n1. เข้าwindowแบบ safe modeก่อน [/size]\r\n[size=3]2. ลบไฟล์ C:\\windows\\braviax.exe, C:\\windows\\cru629.dat, C:\\windows\\system32\\braviax.exe, C:\\windows\\system32\\cru629.dat, C:\\windows\\system32\\drivers\\beep.sys\r\n3. run regedit หา braviax กับ cru629 แล้วลบมันทิ้งเลย\r\n4. rebootเข้าโหมดปกติ ^__^[/size][/size][/font]\r\n[font=Helvetica][size=4][/size][/font]\r\n[font=Helvetica][size=4][/size][/font]\r\n[align=left][b][font=Arial][color=#1a61a9]Best Regards,[/color][/font][/b][/align]\r\n[align=left][b][color=#1a61a9][font=Arial][size=12pt]Surasak [/size][/font][/color][/b][b][color=#1a61a9][font=Arial][size=12pt]Pongsiri[/size][/font][/color][/b]\r\n[/align]', '58.147.4.152', 0, 0, 0, 0, 0, -1, 0, 1, 0, 0, 0),
(4074, 8, 1911, 1, 'Narong', 4, 'Default Route', 1265690358, 'Dear Team\r\n\r\nprestige 660HW-T1 Admin 1234\r\nPrestige 660R-T1 Admin 1234\r\nPlanet ADE-4100(Home gateway) admin epicrouter\r\nmodem asus(DSL Router) admin admin\r\nmodem asus4(ADSL Router) admin admin\r\nBiilion BIPAC 7100G(Home Gateway) admin passward\r\nBillion BIPAC 711(Home Gateway) admin password\r\nBillion Zyxel 645(Prestige 645) admin 1234\r\nBiPAC 5200S true true\r\nBiPAC 5102S admin admin\r\nWireless-G ADSL router admin epicrouter\r\nDlnik306(Home Gateway) admin\r\nDSL-500G admin admin\r\nSmartlink SCA-100(Home Gateway) admin epicrouter\r\nSMC 7804 Wireless Router smcadmin\r\nSMC 7901 smcadmin\r\nSMC7401BRA(Home Gateway) admin barricade\r\nAAM6000EV/Z2 admin admin\r\nADSL Modem(tot) admin 1234\r\nADSL Modem(true) admin admin\r\nADSL Modem(true) admin 1234\r\nCTC Union(Viking)ของtrue root root\r\nGS8100(viking)ของtot admin tot\r\nGS8100(viking)ของMaxnet admin TTT\r\nGS8100(viking)ของtrue admin admin\r\nKD318-EU(viking)ของ cat telecom admin adslroot\r\nDSL-G604T admin tot\r\nAdsl Modem/router admin admin\r\nWireless ADSL Modem/Router admin admin\r\nAdsl modem(TTT) admin 1234\r\nMT840(Maxnet) admin admin\r\nDSL-2640T(True) admin admin\r\n>Log In(BuddyB) Admin Admin\r\nAAM6010EV admin admin \r\n\r\n[font=Arial][size=12pt][b]Weranon  Klaiprayoun[/b][/size][/font][b][font=Arial][size=2][color=#1a61a9]\r\n[/color][/size][/font][/b][font=Tahoma][size=2]\r\n[/size][/font]', '58.147.4.152', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4075, 43, 1884, 0, 'Tiwa_P', 38, '', 1265697017, 'Staff on sit  :  TIENCHAI 0823314039\r\nDate :  / Time  : 09-02-2010\r\nJOB acer  : 080210-223\r\nSolution  : Install Vista\r\nChange  : No Part\r\nClosed job  : 12.37\r\nComment   :\r\nContact  :  02-207-9181 k.อาจหาญ\r\ncomplete   : 12.37', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4076, 43, 1891, 0, 'Tiwa_P', 38, '', 1265697576, 'Staff on sit  :  KHIPTHASETH 0840707179\r\n  Date :  / Time  : 09-02-2010\r\n  JOB acer  : 080210-755\r\n  Solution  : Check & Clean Virus 2 Pc\r\n  Change  : No Part\r\n  Closed job  : 13.31\r\n  Comment   :\r\n  Contact  :  02-207-9181 k.\r\n  Complete   : 13.31', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14793, 123, 6879, 1, 'Tiwa_P', 38, 'LMETRO ACER/ 27-01-12 /10.02 /LTR No: 589141 : COMPLETE (S/W)', 1327633969, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 27-1-2012 13:08 [/i]\n\n[font=Calibri][size=3][font=Calibri][size=3]Staff On Site : Trithum 080-2709004\r\nJob acer : 270112-86\r\nDate : 27-01-12 /10.02 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n\r\nMessage Created: 27JAN2012 10:01\r\n\r\nCall Received 27JAN2012 10:00 by Arjhan Onpool\r\nFrom Unknown/\r\nfrom company: Bonus Travel Co., Ltd.\r\n6 Naradhiwas-rajagarinda Rd., Yannawa, Sathorn\r\n\r\nBangkok\r\nPhone:+6626761248\r\nFax:+6626761091\r\n\r\nLTR No: 589141\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 27Jan12 Time: 10:01 (Arjhan Onpool) =======\r\nPls onsite install amadeus vista 6.1p133 and proprinter 4.2p210 all pc on office id BKKTG216Z\r\n\r\nDownload component 6.1p133 and Call back 022079181 Deployment version in Webconfig\r\n\r\n[url=http://www.tg1a.com/goto/Components_ASP61.zip]http://www.tg1a.com/goto/Components_ASP61.zip[/url]\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=arjhan@thaiamadeus.com]arjhan@thaiamadeus.com[/email] \r\n[url=http://tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4078, 55, 1908, 0, 'Arjhan', 5, '', 1265698296, 'ไปด้วยครับ', '58.147.8.150', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4079, 55, 1908, 0, 'Sukhum', 35, '', 1265698428, 'ไปโดยตรงดีกว่ามั้ยครับพี่...:)', '58.147.8.150', 0, 0, 0, 0, -1, 0, 0, 0, 0, 0, 0),
(4080, 55, 1908, 0, 'Mongkol', 7, '', 1265698644, 'เอา ขำๆคับ งบคนละ 500 อยู่เลย', '118.175.13.5', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4081, 55, 1908, 0, 'Akharate', 8, '', 1265698696, 'ไปบอกว่าไม่เจอกันไง แต่ก็พร้อมนะ 55:L', '118.175.13.5', 0, 0, 0, 0, -1, 0, 0, 0, 0, 0, 0),
(4083, 43, 1914, 1, 'Narin_K', 52, 'ACER HP / 09-02-10 / 13:07 LTR No: 417170:COMPLETE', 1265698985, '[i=s] แก้ไขล่าสุด Narin_K เมื่อ 9-2-2010 15:52 [/i]\n\nStaff on sit  :  Narin_K\r\n   Date :  / Time  : \r\n   JOB acer  : \r\n   Solution  : \r\n   Change  : \r\n   Closed job  :\r\n   Comment   :\r\n   Contact      :  02-207-9181 k.\r\n   Complete   : \r\n\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 09FEB2010 13:07\r\n\r\nCall Received 09FEB2010 12:59 by Areerat Kittivanidchawat\r\nFrom Unknown/\r\nfrom company: Royal Friendly Tour Co., Ltd.\r\n124/11 Patong Beach Hotel, Thaweewong Rd., T. Patong, A. Kathu\r\n\r\nPhuket\r\nPhone:+6676342587\r\nFax:+6676342781\r\n\r\nLTR No: 417170\r\nTitle: Amadeus Selling Platform - Unable to access\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n- K.Lakkana informed that unable to access Vista and agt have own internet, set up wireless by themself.\r\n\r\nSolution:\r\n\r\n- Transfer to Technical to check it first.\r\n======= Date: 09Feb10 Time: 13:06 (Sukhum Wachirapitak) =======\r\nPls check Network and LAN connection ctc.K.Lakkana\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4085, 55, 1908, 0, 'Mongkol', 7, '', 1265701254, 'เรามีนัด กันที่ ลาเบล เดือนเมษาคับ \r\nสิ้นเดือนนี้ กระชับความสัมพันธ์ละกันคับ อิอิ', '58.147.8.150', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4086, 43, 1916, 1, 'Tiwa_P', 38, 'acer acer / 09-02-10 / 14.42 / LTR No: 417190 : COMPLETE ( SW )', 1265701639, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 10-2-2010 21:12 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff On Site : Khipthaseth   084-070-7179\r\nDate / Time :\r\nSolution  :\r\nChange  :\r\nClosed Job :\r\nComment  :\r\nContact  : Tel 02-207-9181 \r\nComplete  :\r\n\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]\r\nMessage Created: 09FEB2010 14:38\r\n\r\nCall Received 09FEB2010 14:32 by Worawit Meekeaw\r\nFrom Unknown/\r\nfrom company: Jalpak Tour & Travel (Thailand) Co., Ltd.\r\n161 Nantawan Buidling, G Floor, Rajdamri Rd., Lumpini, Patumwan\r\n\r\nBangkok\r\nPhone:+6622574060\r\nFax:+6622574080\r\n\r\nLTR No: 417190\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n-Khun Wimala cant turn on her PC.\r\n\r\nSolution:\r\n\r\n======= Date: 09Feb10 Time: 14:38 (Mongkol Jokkaew) =======\r\nwindows can not boot cpu acer \r\nuser k. wimmara tel 02-257-4060Title: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]-[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Khun Wimala cant turn on her PC.\r\n\r\nSolution:\r\n\r\n[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]======= [/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Date: [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]09[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Feb[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]10[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2] Time: [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]14:38 ([/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Mongkol Jokkaew) =======\r\nwindows can not boot cpu acer \r\nuser k. wimmara tel [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]02-257-4060\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4089, 43, 1914, 0, 'Narin_K', 52, '', 1265705501, '[i=s] แก้ไขล่าสุด Narin_K เมื่อ 9-2-2010 15:53 [/i]\n\nStaff On Site : Narin_K\r\n Acer Job  : 090210-360\r\n Date / Time : 09-02-2010\r\n Solution  : Check NetWork\r\n Change  : No Part\r\n Closed Job : 13.31\r\n Comment  :\r\n Contact  : Tel 02-207-9181 \r\n Complete  : 13.31', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4090, 43, 1873, 0, 'Tiwa_P', 38, '', 1265706928, 'Staff On Site : Chumpon   080-209-4243\r\n   Acer Job : \r\n   Date / Time : 09-02-2010\r\n   Solution  : Install Vista & Add CID\r\n   Change : No part\r\n   Close Job : 15.03\r\n   Comment :\r\n   Contact :   Tel 02-207-9181 คุณ ณรงค์\r\n   Complete : 15.03', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4091, 55, 1908, 0, 'Arjhan', 5, '', 1265709201, 'ดีครับ', '58.147.8.150', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4092, 43, 1917, 1, 'Nick_P', 53, 'Acer Acer /09-02-10 /15.32 /LTR No: 417218:COMPLETE (SW)', 1265709702, '[i=s] แก้ไขล่าสุด Nick_P เมื่อ 11-2-2010 08:49 [/i]\n\nStaff :On-site Seksan_p 082-4863653\r\nDate :09/02/2010 16.40\r\nJob Acer: 090210-616\r\nSolution: INSTALL WINDOWS XP, AMADEUSVISTA, PROPRINTER\r\nChange Hardware : \r\nClose Job Time: 10/02/2010 14.58\r\nComment:\r\nContactAgt:K.Orn-anong (Office close 5.00 pm.)\r\nContact Amadeus: K.Sukum \r\n\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 09FEB2010 15:24\r\n\r\nCall Received 09FEB2010 15:19 by Sakdipad Jaimun\r\nFrom Unknown/\r\nfrom company: Phoenix Line Ltd., Part.\r\n173 Taratibbordi Rd., T. Thakam, A. Punpin\r\n\r\nSuratthani\r\nPhone:+6677311713\r\nFax:+6677311054\r\n\r\nLTR No: 417218\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n======= Date: 09Feb10 Time: 15:24 (Sakdipad Jaimun) =======\r\nAgent have problem : 1 PC slowly.\r\n\r\nSolution:\r\n\r\n======= Date: 09Feb10 Time: 15:24 (Sakdipad Jaimun) =======\r\nAcer team Please reinstall windows step by step isn\'t ghost image.\r\nCtc.K.Orn-anong.\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4093, 43, 1917, 0, 'Nick_P', 53, '', 1265710141, 'ได้ทำการติดต่อกับทาง User แล้ว User ไม่สะดวกที่จะให้เข้าทำการ Onsite ในวันนี้ \r\n\r\nUser นัดเข้าทำการ วันที่ 10-02-2010  เวลา 9.00AM\r\n\r\nได้ติดต่อทาง Amadeus คุณ อาจหาญ', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4094, 43, 1918, 1, 'Tiwa_P', 38, 'ACER ACCESS / 09-02-10 / 17:10 / LTR No: 417266:COMPLETE', 1265710688, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 10-2-2010 16:20 [/i]\n\n[font=Arial][size=6][color=#ff0000][font=Arial][size=6][color=#ff0000][font=Arial][size=6][color=#ff0000][size=4][color=black]Staff On Site : Tiwa 081-778-0017\r\nAcer Job  :\r\nDate / Time :\r\nSolution  :\r\nChange  :\r\nClose Job  :\r\nComment  :\r\nContact  :   Tel 02-207-9181\r\nComplete  :[/color][/size]\r\n\r\n\r\nagent request onsite on 10-02-10 9.30 am\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]\r\n\r\nMessage Created: 09FEB2010 17:03\r\n\r\nCall Received 09FEB2010 16:58 by Weranon Klaiprayoun\r\nFrom Unknown/\r\nfrom company: Siam Pacific Express Ltd., Part.\r\n3172 Moo 10, Sukhumvit 107 Rd., Somrong-Nua, A. Muang\r\n\r\nSamutprakarn\r\nPhone:+6627433022\r\nFax:+6627433346\r\n\r\nLTR No: 417266\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 09Feb10 Time: 17:02 (Weranon Klaiprayoun) =======\r\n- pls onsite reinstall amadeus selling platform\r\n- CID VISTA 466171750083 ATID 58667314\r\n- CID PROPRINTER 326605131535 58667313\r\n- pls call back reissue\r\n- contact K.Rasika agent request onsite on 10-02-10 9.30 am\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4095, 43, 1916, 0, 'Tiwa_P', 38, '', 1265712054, 'เนื่องจากเข้าทำการ Services แล้วยังไม่เรียบร้อย จึงได้นัด ลูกค้า เข้า Services ต่อในวันที่ 10-02-2010\r\nเวลา 10.00 ได้ทำการติดต่อทาง Amadeus แล้ว ติดต่อ คุณมงคล', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4096, 43, 1918, 0, 'Tiwa_P', 38, '', 1265712388, 'agent request onsite on 10-02-10 9.30 am ครับ', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4097, 43, 1919, 1, 'Tiwa_P', 38, 'ACER HP / 10-02-10 / 8:50 / LTR No: 417303 :COMPLETE(SW)', 1265768162, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 10-2-2010 11:40 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]\r\nStaff on site : tiwa 0817780017\r\nDate :10/02/2010  / Time:8.50\r\nJOB acer :100210-9\r\nSolution : INSTALLWINDOWS & VISTA 1 PC\r\nChange :no part\r\nClosed job :10022010 /10:32\r\nComment :\r\nContact 02-207-9181 k.นวร้ตน์\r\ncomplete : 10022010 /10:32\r\n\r\nMessage Created: 10FEB2010 08:42\r\n\r\nCall Received 10FEB2010 08:29 by Nichakamol Phruksachat\r\nFrom Unknown/\r\nfrom company: The Siam Cement (Public) Co., Ltd.\r\nTravel Section, 1 Siam Cement Rd., Building 16, 1st Floor, Bangsue\r\n\r\nBangkok\r\nPhone:+6625862202\r\nFax:+6625862148\r\n\r\nLTR No: 417303\r\nTitle: Amadeus Selling Platform\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nkhun sukolrath uable access sell for 1 pc.\r\n\r\nSolution:\r\n\r\n======= Date: 10Feb10 Time: 08:41 (Weranon Klaiprayoun) =======\r\n- pls chk driver network adapter\r\n- contact K.Sukonrat 02 586-3661\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4098, 43, 1920, 1, 'Seksan_P', 54, 'LMETRO ACER / 10-02-10 / 08:49 LTR No: 417308 COMPLETE', 1265769494, '[i=s] แก้ไขล่าสุด Seksan_P เมื่อ 10-2-2010 18:12 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff :On-site Seksan_p 082-4863653\r\nDate :10/02/2010 09.30\r\nJob Acer: 100210-32\r\nSolution:CLEANING VIRUS \r\nChenge Hardware :\r\nClose Job: Time 10.07\r\nComment:\r\nContactAgt:\r\nContact Amadeus:K.วีรนนท์\r\n\r\n\r\n\r\nMessage Created: 10FEB2010 08:48\r\n\r\nCall Received 10FEB2010 08:47 by Sukhum Wachirapitak\r\nFrom Unknown/\r\nfrom company: Chaiya Tour & Travel Co., Ltd.\r\n1 Wangtai Hotel, Talad Mai Rd., T. Talad, A. Muang\r\n\r\nSuratthani\r\nPhone:+6677272379\r\nFax:+6677284629\r\n\r\nLTR No: 417308\r\nTitle: T/Request:Malware 1A Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 10Feb10 Time: 08:48 (Sukhum Wachirapitak) =======\r\nPC has found Virus ctc.K.Rat\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sukhum Wachirapitak\r\n[/color][/font][/color][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=sukhum@thaiamadeus.com]sukhum@thaiamadeus.com[/email]\r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4118, 43, 1930, 0, 'Tiwa_P', 38, '', 1265795250, 'Staff On Site	:  Pollasart   085-843-5831\r\nAcer Job		:  100210-146\r\nDate / Time	: 10/02/2010\r\nSolution		: Ghost inge & Install Vista\r\nChange		: ON Part\r\nClose Job		: 14:54\r\nComment		: \r\nContact		:  Tel 02-207-9181 k.มงคล\r\nComplete		: 14:54', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4119, 43, 1931, 1, 'Tiwa_P', 38, 'acer hp / 10-02-10 / 16.05 / LTR No: 417539:COMPLETE (Network)', 1265795624, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-2-2010 12:30 [/i]\n\nStaff On Site : Tiwa 081-778-0017\r\nAcer Job  :\r\nDate / Time :\r\nSolution  :\r\nChange  :\r\nClose Job  :\r\nComment  :\r\nContact  :   Tel 02-207-9181\r\nComplete  :\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 10FEB2010 16:00\r\n\r\nCall Received 10FEB2010 15:36 by Chiraphong Khumkhrong\r\nFrom Unknown/\r\nfrom company: Charal Business Chiangmai Group (1991) / Suriwong Br.\r\n942/169 Charn Issara Tower, 24th Floor, Rama 4 Rd., Bangrak\r\n\r\nBangkok\r\nPhone:+6622673232\r\nFax:+6622675045\r\n\r\nLTR No: 417539\r\nTitle: T/Request: Switch\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n======= Date: 10Feb10 Time: 15:37 (Chiraphong Khumkhrong) =======\r\n# agent inform that 16ports is out of order\r\n\r\nSolution:\r\n\r\n======= Date: 10Feb10 Time: 15:38 (Chiraphong Khumkhrong) =======\r\n# transfer call to K.Mongkol\r\n[/size][/font][/size][/font][font=Arial][color=#0000ff][font=Arial][color=#0000ff]======= Date: 10Feb10 Time: 16:00 (Mongkol Jokkaew) =======\r\n11-02-01 morning pls receive hub 16 port at amadeus k. peerapong tel 9008 and go to change at agent \r\nuser k. singkorn tel 02-267-3232\r\n[/color][/font][/color][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4101, 43, 1923, 1, 'Chukiat_A', 51, 'ACER HP / 10-02-10 / 10:15 LTR No: 417347:Complete', 1265773216, '[i=s] แก้ไขล่าสุด Chukiat_A เมื่อ 10-2-2010 13:14 [/i]\n\nStaff on site : Date : \r\nTime: JOB acer : \r\nSolution : Change : \r\nClosed job : \r\nComment : \r\nContact : k. \r\ncomplete : \r\n\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 10FEB2010 10:13\r\n\r\nCall Received 10FEB2010 09:42 by Chiraphong Khumkhrong\r\nFrom Unknown/\r\nfrom company: Royal Friendly Tour Co., Ltd.\r\n124/11 Patong Beach Hotel, Thaweewong Rd., T. Patong, A. Kathu\r\n\r\nPhuket\r\nPhone:+6676342587\r\nFax:+6676342781\r\n\r\nLTR No: 417347\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\n[b]Description:\r\n[/b]======= Date: 10Feb10 Time: 09:45 (Chiraphong Khumkhrong) =======\r\n# Agent tell that computer sometimes hang and have to restart\r\n\r\n[b]Solution:\r\n[/b]======= Date: 10Feb10 Time: 10:13 (Nawarat Tuntikapong) =======\r\n- Acer Team, Pls check windows and LAN connection\r\n- Pls contact Amadeus Technical when onsite\r\n[/size][/font][/size][/font][font=CordiaUPC][size=4][color=#0000ff][font=CordiaUPC][size=4][color=#0000ff][font=CordiaUPC][size=4][color=#0000ff]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff]Best Regards.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][color=#4181c0][font=Arial][color=#4181c0]Nawarat Tuntikapong[/color][/font][/color][/font][font=Arial][size=2][color=#008080][font=Arial][size=2][color=#008080][font=Arial][size=2][color=#008080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][font=Tahoma][size=2] [/size][/font][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=nawarat@thaiamadeus.com]nawarat@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4114, 43, 1918, 0, 'Tiwa_P', 38, '', 1265793616, 'Staff On Site	: TIENCHAT 082-331-4039\r\nAcer Job		: 090210-667\r\nDate / Time	: 10/02/2010\r\nSolution		: Install vista\r\nChange		: No part\r\nClose Job		: 14:06\r\nComment		:\r\nContact		:   Tel 02-207-9181 k.สุขุม\r\nComplete		: 14:06', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4115, 43, 1929, 1, 'Tiwa_P', 38, 'acer acer / 10-02-10 / 10.37 / LTR No: 416156:COMPLETE (Temp PC)', 1265794544, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-2-2010 12:38 [/i]\n\nStaff On Site : Tiwa 081-778-0017\r\nAcer Job  :\r\nDate / Time :\r\nSolution  :\r\nChange  :\r\nClose Job  :\r\nComment  :\r\nContact  :   Tel 02-207-9181\r\nComplete  :\r\n\r\n[font=Arial][size=2][font=Arial][size=2]\r\nCall Received 04FEB2010 11:01 by Sakaojai Russameewong\r\nFrom Unknown/\r\nfrom company: Intelligent Travel\r\n458 Soi Ratchadapisek 26, Prawin Bldg, 3rd Floor, Ratchadapisek Rd., Samsen-Nok, Huaykwang\r\n\r\nBangkok\r\nPhone:+6629382875\r\nFax:+6629382881\r\n\r\nLTR No: 416156\r\nTitle: T/Problem:connection test failed\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\nPls on site change spare pc acer 1 pc user k. boo tel 02-938-2875\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4116, 43, 1929, 0, 'Tiwa_P', 38, '', 1265794732, 'ได้ทำการติดต่อ User แล้ว User ไม่สะดวกให้เข้าทำการ Service \r\nUser นัดให้เข้าทำการ Service อีกครั้งในวันที่ 11/02/2010 เวลา 10:00AM', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4117, 43, 1930, 1, 'Tiwa_P', 38, 'acer hp / 10-02-10 / 10.39 / LTR No: 417374:COMPLETE', 1265795027, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 10-2-2010 16:47 [/i]\n\nStaff On Site : Tiwa 081-778-0017\r\nAcer Job  :\r\nDate / Time :\r\nSolution  :\r\nChange  :\r\nClose Job  :\r\nComment  :\r\nContact  :   Tel 02-207-9181\r\nComplete  :\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 10FEB2010 10:36\r\n\r\nCall Received 10FEB2010 10:08 by Chiraphong Khumkhrong\r\nFrom Unknown/\r\nfrom company: Majestic Travel\r\n69 Soi Langsuan 3, Ploenchit Rd., Lumpinee, Patumwan\r\n\r\nBangkok\r\nPhone:+6626522000\r\nFax:+6622547223\r\n\r\nLTR No: 417374\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n======= Date: 10Feb10 Time: 10:11 (Chiraphong Khumkhrong) =======\r\n# agent tell that she cannot access other website except SELL\r\n\r\nSolution:\r\n\r\n======= Date: 10Feb10 Time: 10:11 (Chiraphong Khumkhrong) =======\r\n# transfer call to K.Mongkol\r\n======= Date: 10Feb10 Time: 10:36 (Mongkol Jokkaew) =======\r\npls on site chk route in internet problem\r\nuser k. tuktar tel 02 652-2000\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4103, 43, 1925, 1, 'Tiwa_P', 38, 'ACER Access / 10-02-10 / 10:24 / LTR No: 417387:COMPLETE', 1265774005, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 10-2-2010 14:53 [/i]\n\nStaff on site : \r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : 3\r\n\r\n[font=Tms Rmn][size=4][font=Tms Rmn][size=4]Message Created: 10FEB2010 10:23\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]Call Received 10FEB2010 10:22 by Surasak Pongsiri\r\nFrom Unknown/\r\nfrom company: Amitier Travel\r\n183/51 Opposite DK Book, Soi Post Office, South Pattaya Rd., Pattaya\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]Cholburi\r\nPhone:+6638710786\r\nFax:+6638421044\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]LTR No: 417387\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]Description:\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][font=Tms Rmn][size=4][font=Tms Rmn][size=4]Solution:\r\n\r\n======= Date: 10Feb10 Time: 10:23 (Surasak Pongsiri) =======\r\nACER: Please onsite install amadeus 1 CID\r\nCID 755016915850 ATID 58 661F3C\r\nunder office ID: PYXTG210T\r\n[/size][/font][/size][/font][font=Tms Rmn]\r\n[/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Best Regards,\r\n[/b][/color][/font][/color][/font][font=Tms Rmn]\r\n[/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Surasak Pongsiri[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Coordination Officer\r\nCustomer Service (Chiang Mai Branch) \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)53 226 336 \r\nF: + 66 (0)53 226 335 \r\n[email=surasak@thaiamadeus.com]surasak@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4105, 55, 1908, 0, 'Mongkol', 7, '', 1265776480, 'เมื่อวานถาม ท่านประธานดุล คำตอบคือ ไม่ไป ไม่มีตัง \r\nงั้น เรางดกันก่อนดีมั้ยคับ เพราะ ตังหมดเหมือนกัน อิอิอิ', '58.147.8.150', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4106, 44, 1927, 1, 'Thawatchai_S', 36, 'Ameriana OKI-184 /09-02-10 /14:46 / LTR No: 417201', 1265781914, 'Ameriana OKI-184 /09-02-10 /14:46 / LTR No: 417201\r\n\r\n[size=10pt][color=#000000]Message Created: 09FEB2010 14:44[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Call Received 09FEB2010 14:38 by Rungruchee Bunphoei[/color][/size]\r\n[size=10pt][color=#000000]From Unknown/[/color][/size]\r\n[size=10pt][color=#000000]from company: A & F Tour Travel Co., Ltd.[/color][/size]\r\n[size=10pt][color=#000000]120 Kasemkit Building, Ground Floor, Silom Rd., Bangrak[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[color=#000000][size=10pt]Bangkok[/size][size=10pt][/size][/color]\r\n[size=10pt][color=#000000]Phone:+66226651056[/color][/size]\r\n[size=10pt][color=#000000]Fax:+6622670364[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]LTR No: 417201[/color][/size]\r\n[size=10pt][color=#000000]Title: T/Request:Pro Printer- oki 184[/color][/size]\r\n[size=10pt][color=#000000]Severity: Low[/color][/size]\r\n[size=10pt][color=#000000]Status: Pending Provider[/color][/size]\r\n[b][size=10pt][color=#000000] [/color][/size][/b]\r\n[b][size=10pt][color=#000000]Description:[/color][/size][/b]\r\n[size=10pt][color=#000000]K.Supakan informed that OKI184 is off.[/color][/size]\r\n[b][size=10pt][color=#000000] [/color][/size][/b]\r\n[b][size=10pt][color=#000000]Solution:[/color][/size][/b]\r\n[size=10pt][color=#000000]======= Date: 09Feb10   Time: 14:44   (Nawarat Tuntikapong) =======[/color][/size]\r\n[size=10pt][color=#000000]- Printer no power[/color][/size]\r\n[size=10pt][color=#000000]- Americana Team, Pls check printer OKI-184[/color][/size]\r\n[size=10pt][color=#000000]- Contact K.Supakan[/color][/size]', '119.42.73.47', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(4107, 43, 1923, 0, 'Chukiat_A', 51, 'ACER HP / 10-02-10 / 10:15 LTR No: 417347:Complete', 1265781997, '[i=s] แก้ไขล่าสุด Chukiat_A เมื่อ 10-2-2010 13:13 [/i]\n\nStaff On Site : Chukiat_A\r\nAcer Job  : 100210-126\r\nDate / Time : 10-02-2010\r\nSolution  : Check router & config NetWork\r\nChange  : No Part\r\nClosed Job : 13.13\r\nComment  :\r\nContact  : K.WERANON Tel 02-207-9181\r\nComplete  : 13.13', '58.147.60.41', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4108, 43, 1919, 0, 'Tiwa_P', 38, '', 1265782193, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-2-2010 08:55 [/i]\n\nStaff On Site : Tiwa 081-778-0017\r\nAcer Job : 100210-9 \r\nDate / Time : 10-02-2010\r\nSolution :  Temp pc, Install vista 1pc\r\nChange : no part\r\nClose Job : 16.35\r\nComment :\r\nContact :   Tel 02-207-9181 K.วีระนนท์\r\nComplete : 16.35', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0);
INSERT INTO `cdb_posts` (`pid`, `fid`, `tid`, `first`, `author`, `authorid`, `subject`, `dateline`, `message`, `useip`, `invisible`, `anonymous`, `usesig`, `htmlon`, `bbcodeoff`, `smileyoff`, `parseurloff`, `attachment`, `rate`, `ratetimes`, `status`) VALUES
(4110, 43, 1928, 1, 'Tiwa_P', 38, 'ACER HP / 10-02-10 / 09:58 LTR No: 417362:COMPLETE (SW)', 1265783855, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 10-2-2010 14:01 [/i]\n\nStaff On Site : Tiwa 081-778-0017\r\nAcer Job  :\r\nDate / Time :\r\nSolution  :\r\nChange  :\r\nClose Job  :\r\nComment  :\r\nContact  :   Tel 02-207-9181\r\nComplete  :\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 10FEB2010 09:58\r\n\r\nCall Received 10FEB2010 09:55 by Jaturapattara Srikasem\r\nFrom nattaporn/\r\nfrom company: Dits Travel (2001) Co., Ltd.\r\n140/1 Kian Nguan II Building, 10th Floor, Wireless Rd., Lumpinee, Patumwan\r\n\r\nBangkok\r\nPhone:+6622559205\r\nFax:+6622529254\r\n\r\nLTR No: 417362\r\nTitle: T/Request:CPU-format window\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nT/Request:CPU-format window\r\n1a pc : HP \r\ntel.022559205/K.nattaporn\r\n\r\nSolution:\r\n\r\n======= Date: 10Feb10 Time: 09:58 (Sukhum Wachirapitak) =======\r\nPC has found Virus pls ctc.K.Natthaporn\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4111, 43, 1928, 0, 'Tiwa_P', 38, '', 1265785211, 'Staff On Site	:  Pollasart   085-843-5831\r\nAcer Job		:  100210-113\r\nDate / Time	:  10/02/2010\r\nSolution		:  Ghost image  & Install vista & Install Propinter\r\nChange		:  NO Part\r\nClose Job		:  12:51\r\nComment		: \r\nContact		:  Tel 02-207-9181 k. อาจหาญ\r\nComplete		: 12:51', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4113, 43, 1925, 0, 'Tiwa_P', 38, '', 1265788395, 'Staff On Site	: Tiwa 081-778-0017\r\nAcer Job		: 100210-141\r\nDate / Time	: 10/02/2010\r\nSolution		: install amadeus 1 CID\r\nChange		: NO Part\r\nClose Job		: 12:22\r\nComment		:\r\nContact		:  Tel 02-207-9181 k.นวรัตน์\r\nComplete		:  12:22', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4121, 43, 1931, 0, 'Tiwa_P', 38, '', 1265808973, 'Amadeus ให้เข้าไปรับ Swich Hub ที่ บริษัท Thai Amadeus 11/02/2010', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4122, 43, 1916, 0, 'Tiwa_P', 38, '', 1265811047, 'Staff On Site : Khipthaseth   084-070-7179\r\nDate10/02/2010 / Time :14:42\r\nSolution  :INSTALLWINDOWS & VISTA 1 PC\r\nChange  :No part\r\nClosed Job :10:32\r\nComment  :\r\nContact  : Tel 02-207-9181 K . นวรัตน์\r\nComplete  :10:32', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4123, 43, 1932, 1, 'Seksan_P', 54, 'LMETRO ACER/11-01-10 /16.30 /LTR No: 417218 Complete', 1265852167, '[i=s] แก้ไขล่าสุด Seksan_P เมื่อ 11-2-2010 08:45 [/i]\n\nStaff :On-site Seksan_p 0824863653\r\nDate :09-02-10 /15.32 \r\nSolution:Install Windows and Install Software Amadeusvista , Proprinter\r\nChenge Hardware :\r\nClose Job : 090210-616 Time 14.58\r\nComment:\r\nContactAgt: คุณอรอณงค์\r\nContact Amadeus: คุณ สุขุม\r\n\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 09FEB2010 15:24\r\n\r\nCall Received 09FEB2010 15:19 by Sakdipad Jaimun\r\nFrom Unknown/\r\nfrom company: Phoenix Line Ltd., Part.\r\n173 Taratibbordi Rd., T. Thakam, A. Punpin\r\n\r\nSuratthani\r\nPhone:+6677311713\r\nFax:+6677311054\r\n\r\nLTR No: 417218\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n======= Date: 09Feb10 Time: 15:24 (Sakdipad Jaimun) =======\r\nAgent have problem : 1 PC slowly.\r\n\r\nSolution:\r\n\r\n======= Date: 09Feb10 Time: 15:24 (Sakdipad Jaimun) =======\r\nAcer team Please reinstall windows step by step isn\'t ghost image.\r\nCtc.K.Orn-anong.\r\n\r\n\r\n\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sakdipad Jaimun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Coordination Officer,[/b][/size][/font][/size][/font][font=Times New Roman][size=2][color=#2f2f2f][font=Times New Roman][size=2][color=#2f2f2f][font=Times New Roman][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)77 963 109\r\nF: + 66 (0)77 963 110\r\n[email=sakdipad@thaiamadeus.com]sakdipad@thaiamadeus.com[/email] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4124, 43, 1933, 1, 'Tiwa_P', 38, 'ACER HP / 11-02-10 / 8:40 / LTR No: 417605:COMPLETE (SW)', 1265852853, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-2-2010 15:11 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff On Site : Tiwa 081-778-0017\r\nAcer Job  : \r\nDate / Time : 11-02-10 / 8:40 \r\nSolution  : \r\nChange  : \r\nClose Job  : \r\nComment  : \r\nContact  :   Tel 02-207-9181\r\nComplete  : \r\n  \r\nMessage Created: 11FEB2010 08:32\r\n\r\nCall Received 11FEB2010 08:23 by Nichakamol Phruksachat\r\nFrom Unknown/\r\nfrom company: G Travel Corporation Co., Ltd.\r\n3354/44 Monorom Building, 14th Floor, Rama 4 Rd., Klongtoey\r\n\r\nBangkok\r\nPhone:+6622498645\r\nFax:+6626716585\r\n\r\nLTR No: 417605\r\nTitle: Call transfer\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 11Feb10 Time: 08:31 (Weranon Klaiprayoun) =======\r\n- can\'t boot windows\r\n- pls contact K.Pattra 02 249-8663\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4125, 43, 1934, 1, 'Tiwa_P', 38, 'ACER HP / 11-02-10 / 9:10 / LTR No: 417615:Complete (S/W)', 1265854353, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-2-2010 10:21 [/i]\n\nStaff on site : pollasart 0858435831\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 11FEB2010 09:04\r\n\r\nCall Received 11FEB2010 08:58 by Areerat Kittivanidchawat\r\nFrom Unknown/\r\nfrom company: The Siam Cement (Public) Co., Ltd.\r\nTravel Section, 1 Siam Cement Rd., Building 16, 1st Floor, Bangsue\r\n\r\nBangkok\r\nPhone:+6625862202\r\nFax:+6625862148\r\n\r\nLTR No: 417615\r\nTitle: T/Request:OS or IE 1A Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n- K.Wandee informed that unable to access Window programme.\r\n\r\nSolution:\r\n\r\n- Transfer to Technical (K.Weranon)\r\n======= Date: 11Feb10 Time: 09:04 (Weranon Klaiprayoun) =======\r\n- can\'t boot windows\r\n- contact K.Wandee 02 586-2627\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4126, 43, 1934, 0, 'Tiwa_P', 38, '', 1265856090, '9.30  11/02/2010\r\nติดต่อ  user แล้ว ทราบว่าตอนนี้เครื่องสามารถใช้งานได้แล้ว\r\nรอ user ทดลองใช้งานแล้วจะโทรมาแจ้งอีกครั้งครับ', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4127, 44, 1927, 0, 'Jarunee_s', 62, '', 1265856396, '[i=s] แก้ไขล่าสุด Jarunee_s เมื่อ 11-2-2010 09:49 [/i]\n\nJOB  STATUS                :  417201\r\nSTAFF ON SITE             :  ช่างนิรันดร์ , ช่างเขตต์ \r\nDATE                             : 09-02-2010\r\nJOB ACS                        : 129815\r\nSOLUTION                    :  SPARE P/T OKI 184T\r\nCLOSE JOB TIME           :  09.00 น. (11-02-2010) เนื่องจากนำ P/T ไปสแปร์เมื่อวันที่ 9-02-10 ไปติดตั้งแล้วปรากฎว่า P/T SPARE มีปัญหาเลยต้องนำตัวใหม่ไปสแปร์ให้ลูกค้าในวันที่ 10-02-10 และช่างที่ไปครั้งที่สองไม่ได้ขอเวลาปิดงานกับ AMADEUS วันที่ปิดงานเลยเป็นวันที่ 11-02-2010 ทำให้เวลาปิดงานล่าช้ามาอีก 1 วัน \r\nCONTACT                     :  คุณนวรัตน์\r\nACK TIME                     :  15.20 น. (09-02-2010)', '58.9.248.193', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4128, 43, 1934, 0, 'Tiwa_P', 38, '', 1265858163, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-2-2010 10:20 [/i]\n\nStaff on site : pollasart 0858435831\r\nDate : 11/02/2010 Time: 9.15 \r\nJOB acer :110210-27\r\nSolution : ติดต่อ  user แล้ว  เครื่องสามารถใช้งานได้แล้วครับ\r\nChange :-\r\nClosed job :10.14\r\nComment :\r\nContact 02-207-9181 k.วีรนนท์\r\ncomplete :10.14', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4129, 44, 1935, 1, 'Thawatchai_S', 36, 'Americana oki 184 / 10-02-10 / 14.43 / LTR No: 417513', 1265859016, 'Americana oki 184 / 10-02-10 / 14.43 / LTR No: 417513 \r\n\r\n[size=10pt][color=#000000]Message Created: 10FEB2010 14:39[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Call Received 10FEB2010 14:38 by Mongkol Jokkaew[/color][/size]\r\n[size=10pt][color=#000000]From Unknown/[/color][/size]\r\n[size=10pt][color=#000000]from company: Thai Sky NTT Tours Co., Ltd.[/color][/size]\r\n[size=10pt][color=#000000]1362, 1364 Thai Sky Building, Suthisarnwinijchai Rd., Dindaeng, Dindaeng[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[color=#000000][size=10pt]Bangkok[/size][size=10pt][/size][/color]\r\n[size=10pt][color=#000000]Phone:+6626937888[/color][/size]\r\n[size=10pt][color=#000000]Fax:+6626937575[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]LTR No: 417513[/color][/size]\r\n[size=10pt][color=#000000]Title: T/Request:Other Printers[/color][/size]\r\n[size=10pt][color=#000000]Severity: Low[/color][/size]\r\n[size=10pt][color=#000000]Status: Pending Provider[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Description:[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Solution:[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]======= Date: 10Feb10   Time: 14:39   (Mongkol Jokkaew) =======[/color][/size]\r\n[size=10pt][color=#000000]pls on site change spare oki 184 [/color][/size]\r\n[size=10pt][color=#000000]problem print not complete[/color][/size]', '119.42.73.47', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4130, 43, 1936, 1, 'Tiwa_P', 38, 'acer hp /11-02-10 /10.47 /LTR No: 417657:Complete (H/W)', 1265863484, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-2-2010 13:25 [/i]\n\nStaff on site : pollasart 0858435831\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n　\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 11FEB2010 10:47\r\n\r\nCall Received 11FEB2010 10:42 by Areerat Kittivanidchawat\r\nFrom chonticha/\r\nfrom company: Smile Land Tour Co., Ltd.\r\n12/90 Seri Center, Rm 146, Ground Floor, Srinakarint Rd., Nongborn,\r\n\r\nBangkok\r\nPhone:+6627460211\r\nFax:+6623613928\r\n\r\nLTR No: 417657\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n- K.Chonthicha informed that unable to run window programme\r\n\r\nSolution:\r\n\r\n- Transfer to Technical (K.Arjhan)\r\n======= Date: 11Feb10 Time: 10:47 (Arjhan Onpool) =======\r\npls onsite check windows and check virus clean \r\nk.chonticha 027460211\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4131, 43, 1937, 1, 'Tiwa_P', 38, 'ACER HP/11-02-10/10.48/LTR No: 417658:COMPLETE', 1265863538, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-2-2010 16:03 [/i]\n\nStaff on site : tiwa 0817780017\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 11FEB2010 10:48\r\n\r\nCall Received 11FEB2010 10:43 by Jaturapattara Srikasem\r\nFrom unjit/\r\nfrom company: The Siam Cement (Public) Co., Ltd.\r\nTravel Section, 1 Siam Cement Rd., Building 16, 1st Floor, Bangsue\r\n\r\nBangkok\r\nPhone:+6625862202\r\nFax:+6625862148\r\n\r\nLTR No: 417658\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n1a pc : HP\r\ntel.025863620/K.unjit/\r\n\r\nSolution:\r\n\r\n======= Date: 11Feb10 Time: 10:47 (Narong Taveerat) =======\r\nPls chk PC slow response ,chk windows and virus contact K. tel.025863620/K.unjit/\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Narong Taveerat[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4132, 44, 1935, 0, 'Jarunee_s', 62, '', 1265864810, 'JOB STATUS                 :    417513\r\nSTAFF ON SITE            : ช่างนิรันดร์\r\nDATE                            : 10-02-2010\r\nJOB ACS                       : 129816\r\nSOLUTION                    : SPARE P/T OKI 184T\r\nCLOSE JOB TIME           : 16.07 น.\r\nCONTACT                      : คุณวีรนนท์\r\nACK TIME                      :  15.00 น.', '58.9.248.193', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4133, 43, 1931, 0, 'Tiwa_P', 38, '', 1265866189, 'Staff On Site : Tiwa 081-778-0017\r\nAcer Job  :100210-617\r\nDate10/02/2010 / Time :16:05\r\nSolution  :Change Swich Hub\r\nChange  :Change Swich Hub\r\nClose Job  :10:30\r\nComment  :\r\nContact  :   Tel 02-207-9181 K. วีรนนท์\r\nComplete  :10:30', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4134, 44, 1935, 0, 'Jarunee_s', 62, '', 1265866355, 'JOB  STATUS                   : 417513\r\nSTAFF ON SITE               :  ช่างนิรันดร์\r\nDATE                              : 10-02-2010\r\nJOB ACS                         : 129816\r\nSOLUTION                      : SPARE P/T OKI 184T\r\nCLOSE JOB TIME             : 16.07 น.\r\nCONTACT                        :  คุณวีรนนท์\r\nACK TIME                        : 16.00 น.', '58.9.248.193', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4135, 43, 1929, 0, 'Tiwa_P', 38, '', 1265866683, 'Staff On Site : Tiwa 081-778-0017\r\nAcer Job  :100210-151\r\nDate10/02/2010 / Time :10:37\r\nSolution  :Temp PC Install Vista \r\nChange  :Temp PC \r\nClose Job  :12:06\r\nComment  :\r\nContact  :   Tel 02-207-9181.K.ณรงค์\r\nComplete  :12:06', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4136, 43, 1936, 0, 'Tiwa_P', 38, '', 1265869496, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-2-2010 13:46 [/i]\n\nStaff on site : pollasart 0858435831\r\nDate :  11/02/2010 Time: 11.12\r\nJOB acer :110210-161\r\nSolution : clean ram & heatsink\r\nChange :-\r\nClosed job :13.21\r\nComment :\r\nContact 02-207-9181 k.sukhum\r\ncomplete : 13.21', '124.122.176.26', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4137, 43, 1938, 1, 'Tiwa_P', 38, 'ACER HP/11-02-10/14.46/LTR No: 417750:COMPLETE (SW)', 1265874918, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-2-2010 16:39 [/i]\n\nStaff on site : tiwa 0817780017\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n　\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 11FEB2010 14:45\r\n\r\nCall Received 11FEB2010 14:43 by Narong Taveerat\r\nFrom Unknown/\r\nfrom company: The Siam Cement (Public) Co., Ltd.\r\nTravel Section, 1 Siam Cement Rd., Building 16, 1st Floor, Bangsue\r\n\r\nBangkok\r\nPhone:+6625862202\r\nFax:+6625862148\r\n\r\nLTR No: 417750\r\nTitle: T/Request:OS or IE 1A Owned\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 11Feb10 Time: 14:45 (Narong Taveerat) =======\r\nPls chk cannot access windows blue screen contact K. tel.025863620/K.unjit\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Narong Taveerat[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4138, 43, 1933, 0, 'Tiwa_P', 38, '', 1265875725, 'Staff On Site : Tiwa 081-778-0017\r\nAcer Job  : 110210-8\r\nDate / Time : 11-02-10 / 8:40 \r\nSolution  : ดึง Icin หน้า Desktop\r\nChange  : Nopart\r\nClose Job  : 13:25\r\nComment  : \r\nContact  :   Tel 02-207-9181 K.นวรัตน์\r\nComplete  : 13:25', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4139, 43, 1937, 0, 'Tiwa_P', 38, '', 1265876222, 'Staff on site : tiwa 0817780017\r\nDate :  / Time: \r\nJOB acer :110210-155\r\nSolution : Scan Virus And Clean Virus\r\nChange :No Part\r\nClosed job :14:39\r\nComment :\r\nContact 02-207-9181 k.ณรงค์\r\ncomplete :  14:39', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4140, 43, 1939, 1, 'Tiwa_P', 38, 'ACER access /11-02-10 /15:30 /LTR No: 417772:COMPLETE', 1265879357, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 12-2-2010 17:54 [/i]\n\nStaff on site : tiwa 0817780017\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n　\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 11FEB2010 15:28\r\n\r\nCall Received 11FEB2010 15:26 by Ekkapong Nganpongsa\r\nFrom K.Teerachai/\r\nfrom company: A\'Cross Travel Co., Ltd.\r\n867/12 Lat Phrao Rd., Chom Phon, Chatuchak\r\n\r\nBangkok\r\nPhone:+6625135488\r\nFax:+6625135489\r\n\r\nLTR No: 417772\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n======= Date: 11Feb10 Time: 15:27 (Ekkapong Nganpongsa) =======\r\nAcer team pls on site install amadeus selling platform 5 PC\r\nCID: 193290648139 ATID: 58662CA4\r\nCID: 903040184593 ATID: 58662CA3\r\nCID: 889084723725 ATID: 58662C9F\r\nCID: 385833680342 ATID: 58662C9E\r\nCID: 679640656652 ATID: 5866358D\r\n\r\nUnder Office ID BKKTG21TN [/size][/font][/size][/font][font=Arial][size=4][color=#ff0000][font=Arial][size=4][color=#ff0000][font=Arial][size=4][color=#ff0000]contact k.teerachai\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][color=#000080][font=Arial][size=2][color=#000080][font=Arial][size=2][color=#000080]\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0]Best Regards.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Ekkapong Nganpongsa[/b][/color][/font][/color][/font][font=Times New Roman][size=2][color=#5f5f5f][font=Times New Roman][size=2][color=#5f5f5f][font=Times New Roman][size=2][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Technical Coordination Officer,\r\nCustomer Service.\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)74 245 333 \r\nF: + 66 (0)74 246 233 \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Times New Roman][color=#0000ff][font=Times New Roman][color=#0000ff][/u][/color][/font][/color][/font][email=nawarat@thaiamadeus.com][font=Times New Roman][color=#808080][font=Times New Roman][color=#808080]ekkapong@thaiamadeus.com[/color][/font][/color][/font][/email][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Times New Roman][color=#0000ff][font=Times New Roman][color=#0000ff][/u][/color][/font][/color][/font][url=http://www.thaiamadeus.com/][font=Times New Roman][color=#808080][font=Times New Roman][color=#808080]www.thaiamadeus.com[/color][/font][/color][/font][/url][font=Arial][size=2][color=#c0c0c0][font=Arial][size=2][color=#c0c0c0][font=Arial][size=2][color=#c0c0c0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4141, 43, 1938, 0, 'Tiwa_P', 38, '', 1265881150, 'Staff on site : tiwa 0817780017\r\nDate11/02/2010 :  / Time: 14:46\r\nJOB acer :110210-407\r\nSolution : Ghost Image\r\nChange :Nopart\r\nClosed job :16:23\r\nComment :\r\nContact 02-207-9181 k.นวรัตน์\r\ncomplete : 16:23', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14791, 123, 6875, 0, 'Tiwa_P', 38, '', 1327569548, 'Staff On Site : Siridon  089-774-8830\r\nJob acer : 260112-534\r\nDate : 26-1-12 / 14.47 \r\nSolution : Check Update AU\r\nClose Job: 16:07\r\nComment :-\r\nContact : 02-2079181 k.Wareeyod', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14792, 123, 6878, 1, 'Tiwa_P', 38, 'Oscar Holiday Tour &amp; Exhibitions Ltd. - Office relocate, Move all equipment to 20th Floor  /  26 Jan 12 - 16.23  (LTR: 589063) : (Special Case) : Onsite 27/01/2012 10:00 AM (COMPLETE)', 1327570184, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 27-1-2012 15:52 [/i]\n\nStaff On Site : Treesith  089-664-6205\r\nJob acer : 260112-\r\nDate :  26 Jan 12 - 16.23\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[b][font=Tahoma][size=3][font=Tahoma][size=3]Dear Acer Team,\r\n\r\nKindly complete the following request.\r\n\r\nAgent name: Oscar Holiday Tour & Exhibitions Ltd. \r\n\r\nOld Address: 88 SSP Tower 3, 10th Floor, Room A-01, Silom Rd., Suriyawongse, Bangrak, Bangkok 10500.\r\n\r\nNew Address: 88 SSP Tower 3, [u]20th[/u] Floor, Room A-01, Silom Rd., Suriyawongse, Bangrak, Bangkok 10500.\r\n\r\n[/b][/size][/font][/size][/font][url=tel:02][b][font=Tahoma][size=3][font=Tahoma][size=3][color=#0000ff]Tel: 081-668[/color][/b][/size][/font][/size][/font][/url][b][font=Tahoma][size=3][font=Tahoma][size=3] 5731, 089-939 4800\r\nContact: คุณนก\r\n[/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]\r\nREIF 1AV-12-0092,[/size][/font][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000] LTR No: 589063\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]Request: - Office Relocate, Move 4 Acer PC (Leasing Inner-Acer),1 Printer OKI-184, Switch Hub,\r\n[/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]DataNet Router from old address to connect at new address.\r\n[/size][/font][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000](Internet line switch by building Technical)\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]Configuration:[/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080] [/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000]Not Change.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]Remark:[/size][/font][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000] -Prepared LAN cable incase current not enough. \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]Please onsite for Office Relocate on Monday Jan 30th , 2012 13.00.\r\n[/b][/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]\r\n[/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n[b]Best regards,\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][color=#4181c0][font=Arial][size=1][color=#4181c0][font=Arial][size=1][color=#4181c0]Nawarat Tuntikapong[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][color=#008080][font=Arial][size=1][color=#008080][font=Arial][size=1][color=#008080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1]Senior Technical Support [/b][/size][/font][/size][/font][font=Arial][size=1][color=#808080][font=Arial][size=1][color=#808080][font=Arial][size=1][color=#808080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9117\r\nM: + 66 (0)89 922 1966\r\nF: + 66 (0)2 207 9198\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][email=nawarat@thaiamadeus.com][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff]nawarat@thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/email][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url][font=Arial][size=1][color=#808080][font=Arial][size=1][color=#808080][font=Arial][size=1][color=#808080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4143, 43, 1941, 1, 'Seksan_P', 54, 'ACER Dell /11-02-10 /16.22 /LTR No: 417802 Complete', 1265883186, '[i=s] แก้ไขล่าสุด Seksan_P เมื่อ 12-2-2010 17:28 [/i]\n\nStaff :On-site Seksan_p 082-4863653\r\nDate :11/02/2010 17.10\r\nJob Acer: 110210-580\r\nSolution:Cleaning Virus\r\nChange Hardware :\r\nClose Job Time: 16.07\r\nComment:Service Tomorrow\r\nContactAgt:\r\nContact Amadeus: k สุขุม\r\n\r\nMessage Created: 11FEB2010 16:15\r\n\r\nCall Received 11FEB2010 16:09 by Sakdipad Jaimun\r\nFrom Unknown/\r\nfrom company: Phantip (1970) Co., Ltd. / Samui Branch\r\n11/4 Cholvithee Rd., T. Angthong, A. Koh Samui\r\n\r\nSuratthani\r\nPhone:+6677421221\r\nFax:+6677422145\r\n\r\nLTR No: 417802\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n======= Date: 11Feb10   Time: 16:12   (Sakdipad Jaimun) =======\r\nAgent have problem : 1 PC  slowly. \r\n\r\n\r\nSolution:\r\nAcer team pls on site to ghost windows and fix virus\r\nPls ctc. K.Nit or K. Nui', '118.173.30.184', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4144, 43, 1939, 0, 'Tiwa_P', 38, '', 1265940839, 'เนื่องจากแจ้งมาพร้อมกัน 5เครื่อง จึงทำให้ต้องไปทำต่อในวันที่ 12/02/2010', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4145, 43, 1942, 1, 'Tiwa_P', 38, 'Acer hp /12-02-10 /9:06 /LTR No: 417845:COMPLETE', 1265941082, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 12-2-2010 17:46 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on site : tiwa 0817780017\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\nMessage Created: 12FEB2010 09:03\r\n\r\nCall Received 12FEB2010 08:50 by Worawit Meekeaw\r\nFrom Unknown/\r\nfrom company: G Travel Corporation Co., Ltd.\r\n3354/44 Monorom Building, 14th Floor, Rama 4 Rd., Klongtoey\r\n\r\nBangkok\r\nPhone:+6622498645\r\nFax:+6626716585\r\n\r\nLTR No: 417845\r\nTitle: T/Request: OS or IE 1A Owened\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n-Khun Pattra informed that all icons and data on her desktop were lost.\r\n\r\nSolution:\r\n======= Date: 12Feb10 Time: 09:00 (Nawarat Tuntikapong) =======\r\n- Acer Team, Pls re-install windows and all application\r\n- On yesterday Acer K.Chumphon went to onsite but problem is still\r\n\r\n[/size][/font][/size][/font][b][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff]Best Regards.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][color=#4181c0][font=Arial][color=#4181c0]Nawarat Tuntikapong[/color][/font][/color][/font][font=Arial][size=2][color=#008080][font=Arial][size=2][color=#008080][font=Arial][size=2][color=#008080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][font=Tahoma][size=2] [/size][/font][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=nawarat@thaiamadeus.com]nawarat@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4146, 43, 1943, 1, 'Tiwa_P', 38, 'ACER HP / 12-02-10 / 9:40 / LTR No: 417851:CANCEL JOB', 1265942109, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 12-2-2010 09:45 [/i]\n\nStaff on site : tiwa 0817780017\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 12FEB2010 09:29\r\n\r\nCall Received 12FEB2010 09:18 by Chiraphong Khumkhrong\r\nFrom Unknown/\r\nfrom company: Version Three Travel Co., Ltd.\r\n1122/3 Soi Sukhumvit 71, Rama Townhouse, Sukhumvit Rd., Suan Luang\r\n\r\nBangkok\r\nPhone:+6627199540\r\nFax:+6627198308\r\n\r\nLTR No: 417851\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n======= Date: 12Feb10 Time: 09:20 (Chiraphong Khumkhrong) =======\r\n# agent cannot access SELL\r\n\r\nSolution:\r\n\r\n======= Date: 12Feb10 Time: 09:20 (Chiraphong Khumkhrong) =======\r\n# transfer call to K.Weranon\r\n======= Date: 12Feb10 Time: 09:29 (Weranon Klaiprayoun) =======\r\n- can\'t access amadeus selling 2 pc\r\n- pls chk windows or scan virus\r\n- contact K.Nuntikran 02 719-9540 # 107\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4147, 43, 1943, 0, 'Tiwa_P', 38, '', 1265942669, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 12-2-2010 09:47 [/i]\n\n[color=red]FW: ACER HP / 12-02-10 / 9:40 / LTR No: 417851 / Cancel job[/color]\r\n\r\nSorry , Acer Pls cancel this job.\r\n\r\nWeranon  Klaiprayoun \r\nTechnical Support, Customer Service \r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4148, 43, 1944, 1, 'Seksan_P', 54, 'ACER DELL / 12-02-10 / 10:55 / LTR No: 417899:COMPLETE', 1265947336, '[i=s] แก้ไขล่าสุด Seksan_P เมื่อ 12-2-2010 15:21 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]\r\nStaff on site : Saksan_p  082-4863653\r\nDate 12/02/2010:  / Time: 10:55\r\nJOB acer :\r\nSolution : Change Keyboard\r\nChange :\r\nClosed job : 12.32\r\nComment :\r\nContact 02-207-9181 k.อาจหาญ\r\ncomplete : \r\nMessage Created: 12FEB2010 10:44\r\n\r\nCall Received 12FEB2010 10:42 by Weranon Klaiprayoun\r\nFrom Unknown/\r\nfrom company: K.C. Ticketing And Cargo\r\n99/349 Moo 1, Kanjanawithee Rd., T. Bangkung, A. Muang\r\n\r\nSuratthani\r\nPhone:+6677212533\r\nFax:+6677212533\r\n\r\nLTR No: 417899\r\nTitle: T/Request: Keyboard & Mouse\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 12Feb10 Time: 10:44 (Weranon Klaiprayoun) =======\r\n- pls change K/B\r\n- contact K.Tik 077 212-533\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4151, 43, 1946, 1, 'Narin_K', 52, 'acer dell /12-02-10 /11.24 /LTR No: 417927: Complete', 1265949690, '[i=s] แก้ไขล่าสุด Narin_K เมื่อ 12-2-2010 13:03 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on site : Narin_k\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\nMessage Created: 12FEB2010 11:23\r\n\r\nCall Received 12FEB2010 11:19 by Arjhan Onpool\r\nFrom K.NOI/\r\nfrom company: Albatross Leisure Co., Ltd.\r\n390/51 Srisoontorn Rd., T. Cherngtalay, A. Talang\r\n\r\nPhuket\r\nPhone:+6676270958\r\nFax:+6676270950\r\n\r\nLTR No: 417927\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\nwindows slow \r\nk.nudan 076270958\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4152, 43, 1944, 0, 'Seksan_P', 54, '', 1265950461, 'เข้าดำเนินการ12.30ครับ', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4153, 43, 1946, 0, 'Narin_K', 52, 'RE: acer dell /12-02-10 /11.24 /LTR No: 417927  Complete', 1265954577, '[font=Arial][size=2]Staff on site : Narin_k\r\nDate :  / Time:  12/02/2010  / 11.24\r\nJOB acer :  120210-188\r\nSolution : system slowly\r\nChange : memory fail ( kington 256 mb ) , change new memory 128*2 ( acer )\r\nClosed job :  12.54\r\nComment : \r\nContact 02-207-9181 k.สุขุม\r\ncomplete : [/size][/font]', '117.47.87.187', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14787, 123, 6867, 0, 'Tiwa_P', 38, '', 1327566883, 'Staff On Site : Treesith 089-6646205\r\nJob acer : 250112-685\r\nDate :  25 Jan 12 - 17.45\r\nSolution : Move PC within Office 2 PC 1 Printer\r\nClose Job: 15.04\r\nComment : \r\nContact : 02-2079181 k.Burin', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14789, 123, 6863, 0, 'Tiwa_P', 38, '', 1327567488, 'Staff On Site : Trithum 080-270-9004\r\nJob acer : 250112-425\r\nDate : 25-1-12 / 13.13 \r\nSolution : Register CID for notbook\r\nClose Job: 15.18\r\nComment : -\r\nContact : 02-2079181 k.  Burin', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4157, 43, 1950, 1, 'Nattapong_P', 47, 'acer dell /12-02-10 /11.42 /LTR No: 417934 - Complete', 1265957027, '[i=s] แก้ไขล่าสุด Nattapong_P เมื่อ 12-2-2010 18:02 [/i]\n\n[font=Arial][size=2]Staff on site : Nattakan 0815305711\r\nDate :  / Time: 12/02/2010  13.46 น.\r\nJOB acer : 120210-219\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact : [font=Helv]คุณหน่อย [/font][font=Arial][size=2][font=Arial][size=2]053251825[/size][/font][/size][/font][/size][/font]\r\n[font=Arial][size=2]complete : \r\n[/size][/font]-----------------------------------------------------------------------------\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 12FEB2010 11:41\r\n\r\nCall Received 12FEB2010 11:39 by Arjhan Onpool\r\nFrom K.Noi/\r\nfrom company: Manit Travel Chiangmai Ltd., Part.\r\n143 Rajawongse Rd., A. Muang\r\n\r\nChiangmai\r\nPhone:+6653251825\r\nFax:+6653251417\r\n\r\nLTR No: 417934\r\nTitle: T/Request:Malware 1A Owned\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\nwindows slow \r\nPls check virus and clean \r\nk.noi 053251825\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4159, 43, 1952, 1, 'nawarat', 2, 'test post', 1265958573, 'test', '58.147.4.152', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4160, 43, 1953, 1, 'Tiwa_P', 38, 'acer hp / 12-02-10 / 11.48 / LTR No: 417936:COMPLETE (SW)', 1265960488, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 12-2-2010 14:44 [/i]\n\n　\r\n[font=Arial][size=2][font=Arial][size=2]Staff on site : tiwa 0817780017\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\nMessage Created: 12FEB2010 11:44\r\n\r\nCall Received 12FEB2010 11:38 by Janthapim Montmaturapoj\r\nFrom Unknown/\r\nfrom company: The Siam Cement (Public) Co., Ltd.\r\nTravel Section, 1 Siam Cement Rd., Building 16, 1st Floor, Bangsue\r\n\r\nBangkok\r\nPhone:+6625862202\r\nFax:+6625862148\r\n\r\nLTR No: 417936\r\nTitle: T/Request:Malware 1A Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nComputer is always hang, nothing responsed.\r\n\r\nSolution:\r\n\r\n======= Date: 12Feb10 Time: 11:44 (Mongkol Jokkaew) =======\r\non site reinstall windows 1 pc hp scan problem not clear \r\nvirus in pc user k. aonjit tel 02-586-3620\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Mongkol Jokkaew[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=Mongkol@thaiamadeus.com]Mongkol@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4161, 43, 1953, 0, 'Tiwa_P', 38, '', 1265960619, 'Staff on site : tiwa 0817780017\r\nDate : 12/02/2010 / Time: 11:48\r\nJOB acer :120210-218\r\nSolution : Ghost Image New\r\nChange :Nopart\r\nClosed job :14:35\r\nComment :\r\nContact 02-207-9181 k.มงคล\r\ncomplete : 14:35', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4162, 43, 1954, 1, 'Tiwa_P', 38, 'acer acer /12-02-10 /10.53 /LTR No: 417906:COMPLETE', 1265961513, 'Staff on site : Pongsak 083-499-6500\r\nDate :  / Time: 12-02-2010 \r\nJOB acer : 120210-172,120210-179\r\nSolution : Mouse Fail\r\nClosed job : \r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete :\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 12FEB2010 10:53\r\n\r\nCall Received 12FEB2010 10:51 by Arjhan Onpool\r\nFrom Charoenchearasub/ Sumontha (Joy)\r\nfrom company: Federal Travel International Co., Ltd.\r\n183 Rajanakarn Building, 27th Floor, South Sathorn Rd., Yannawa\r\n\r\nBangkok\r\nPhone:+6626526000\r\nFax:+662766125\r\n\r\nLTR No: 417906\r\nTitle: T/Request: Keyboard & Mouse\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\nPls replace mouse 3pc with spare\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4163, 43, 1954, 0, 'Tiwa_P', 38, '', 1265961626, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 12-2-2010 16:59 [/i]\n\nStaff on site : Pongsak 083-499-6500\r\nDate :  / Time: 12-02-2010\r\nJOB acer : 120210-172,120210-179\r\nSolution : Change Mouse\r\nChange : Mouse\r\nClosed job : 14:16PM\r\nComment :\r\nContact 02-207-9181 k.อาจหาญ\r\ncomplete : 14:16PM', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4164, 47, 1955, 1, 'Narong', 4, '+SMS ส่งไม่ได้', 1265962627, 'Dearteam\r\n\r\nถ้าลูกค้าใช้งาน + SMS  แส้วส่งไม่ได้  แสดงปัญหา \r\n\r\nMessage Failed  :Insufficient Quota ,Please contact your ACO\r\n\r\nแก้ไขโดย ให้ลูกค้าติดต่อที่ Sale ที่ดูแลลูกค้าครับ เพราะ โควต้า +SMS หมด', '58.147.4.152', 0, 0, 0, 0, -1, -1, 0, 2, 0, 0, 0),
(4166, 47, 1956, 1, 'Narong', 4, 'การ Add Routing +SMS', 1265963572, '[i=s] แก้ไขล่าสุด Narong เมื่อ 12-2-2010 15:34 [/i]\n\nDear Team,\r\n\r\nถ้าลูกค้าแจ้งว่า +SMS ไม่สามารถเปิดได้ หรือ เปิดช้า  ในกรณีที่ใน เอเย่นต์นั้นๆ มี Internet ของ amadeus อยู่ด้วย ให้ทำการ Add Routing + SMS เพิ่มเข้าไปใน PC ด้วย\r\nเหตุเพราะ +SMS ตัวใหม่ Host อยู่ที่ ออสเตรเลีย ไม่ใช่ ที่เดียวกับ Selling Platform \r\n\r\n[url=http://www.gtsinteractive.com/gtsimessage][color=#3333ff][font=Arial][size=2][color=#3333ff]http://www.gtsinteractive.com/gtsimessage[/color][/size][/font][/color][/url]      [font=Arial][size=2][color=#3333ff][font=Arial][size=10pt]210.247.200.103[/size][/font][/color][/size][/font]\r\n\r\n\r\nCommand :  \r\n\r\nRoute add 210.247.200.0  mask 255.255.255.0 ....IP Router 1A... -P\r\n\r\nBest Regards,', '58.147.4.152', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0);
INSERT INTO `cdb_posts` (`pid`, `fid`, `tid`, `first`, `author`, `authorid`, `subject`, `dateline`, `message`, `useip`, `invisible`, `anonymous`, `usesig`, `htmlon`, `bbcodeoff`, `smileyoff`, `parseurloff`, `attachment`, `rate`, `ratetimes`, `status`) VALUES
(4168, 43, 1958, 1, 'Tiwa_P', 38, 'ACER HP/12-02-10/12.44/LTR No: 417962:COMPLETE', 1265963890, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 12-2-2010 15:40 [/i]\n\nStaff on site : tiwa 0817780017\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 12FEB2010 12:43\r\n\r\nCall Received 12FEB2010 12:41 by Narong Taveerat\r\nFrom Unknown/\r\nfrom company: Aero International Co., Ltd.\r\n888/10-11 Mahatun Plaza Arcade, Ploenchit Rd., Lumpini, Patumwan\r\n\r\nBangkok\r\nPhone:+6622533761\r\nFax:+6622533758\r\n\r\nLTR No: 417962\r\nTitle: T/Request:Scripts\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 12Feb10 Time: 12:43 (Narong Taveerat) =======\r\nPls add routing internet for +SMS all PC contact K. Yuwanart 02-2533761-8\r\n\r\ncommand = route add 210.247.200.0 mask 255.255.255.0 192.168.0.254 -p\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4167, 43, 1957, 1, 'Tiwa_P', 38, 'LMETRO ACER / 12-02-10 / 12:49 LTR No: 417963:COMPLETE', 1265963670, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 12-2-2010 17:50 [/i]\n\nStaff on site : tiwa 0817780017\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 12FEB2010 12:49\r\n\r\nCall Received 12FEB2010 12:43 by Janthapim Montmaturapoj\r\nFrom Unknown/\r\nfrom company: Jubilee Travel Co., Ltd.\r\n658 Soi Suthiporn, Prachasongkroh Rd.,\r\nDindaeng\r\nBangkok\r\nPhone:+6626416800\r\nFax:+6626416900\r\n\r\nLTR No: 417963\r\nTitle: T/Request:Malware 1A Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nAgent informs their computer has virus.\r\n\r\nSolution:\r\n\r\n======= Date: 12Feb10 Time: 12:48 (Sukhum Wachirapitak) =======\r\nPls reistall windows and back up ctc.K.Pinanong\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4169, 43, 1958, 0, 'Tiwa_P', 38, '', 1265964014, 'Staff on site : CHUMPON 080-209-4243\r\nDate :  / Time: 12-02-2010\r\nJOB acer : 120210-253\r\nSolution : Add Route\r\nChange : No Part\r\nClosed job : 14:52\r\nComment :\r\nContact 02-207-9181 k.ณรงค์\r\ncomplete : 14:52', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4170, 43, 1959, 1, 'Seksan_P', 54, 'ACER DELL /12-02-10 /13:51 /LTR No: 417996:Complete', 1265964292, '[i=s] แก้ไขล่าสุด Seksan_P เมื่อ 15-2-2010 14:59 [/i]\n\nStaff on site : Seksan_P 0824863653\r\nDate :  / Time: \r\nJOB acer :120210-377\r\nSolution : Install Windows and Install Software Amadeusvista\r\nChange :\r\nClosed job : 11.19\r\nComment :Service monday 15/02/2010\r\nContact 02-207-9181 k. Narong\r\ncomplete :\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 12FEB2010 13:51\r\n\r\nCall Received 12FEB2010 13:44 by Ekkapong Nganpongsa\r\nFrom K.Kanokwan/\r\nfrom company: Phantip (1970) Co., Ltd. / H.O. \r\n293/6-8 Taladmai Rd., A. Muang\r\n\r\nSuratthani\r\nPhone:+6677272230\r\nFax:\r\n\r\nLTR No: 417996\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n======= Date: 12Feb10 Time: 13:47 (Ekkapong Nganpongsa) =======\r\n- Agent inform 1PC DELL 210L very slow respond\r\n\r\nSolution:\r\n\r\n======= Date: 12Feb10 Time: 13:48 (Ekkapong Nganpongsa) =======\r\n- That PC has virus.\r\n- Acer team pls on site to ghost windows 1PC DELL 210L.\r\n- Contact agent k.kanokwan\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4172, 43, 1961, 1, 'Tiwa_P', 38, 'acer acer / 12-02-10 / 15.52 / LTR No: 418042:COMPLETE (HW)', 1265966222, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 13-2-2010 15:09 [/i]\n\nStaff On Site : Chumpon 080-209-4243\r\nAcer Job  :\r\nDate / Time :\r\nSolution  :\r\nChange  :\r\nClose Job  :\r\nComment  :\r\nContact  :   Tel 02-207-9181\r\nComplete  :\r\n\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 12FEB2010 15:49\r\n\r\nCall Received 12FEB2010 15:30 by Rungruchee Bunphoei\r\nFrom Unknown/\r\nfrom company: Jessica Travel Co., Ltd.\r\n311 Floor 1-2, Samakkee Rd., T. Tasai, A. Muang, Nonthaburi 11000\r\n\r\nNonthaburi\r\nPhone:+6629524605\r\nFax:+6629524608\r\n\r\nLTR No: 418042\r\nTitle: Amadeus Selling Platform\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nK.Toon reported that 1pc can not access to vista as error \'\' The page can not be displayed \'\'\r\n\r\nSolution:\r\n\r\n======= Date: 12Feb10 Time: 15:49 (Mongkol Jokkaew) =======\r\nwindows problem key f1 all day pls chk pc acer\r\nuser k. toon tel 02-952-4065\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4174, 43, 1944, 0, 'Seksan_P', 54, '', 1265967816, 'Staff on site : Saksan_p  082-4863653\r\nDate 12/02/2010:  / Time: 10:55\r\nJOB acer :\r\nSolution : Change Keyboard\r\nChange : Keyboard\r\nClosed job : 12.32\r\nComment :\r\nContact 02-207-9181 k.อาจหาญ\r\ncomplete : 12.32', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4175, 43, 1942, 0, 'Tiwa_P', 38, '', 1265971589, 'Staff on site : KHIPTHASETH 084-070-7179\r\nDate :  / Time: 12-02-2010\r\nJOB acer : 120210-29\r\nSolution : GHOST IMAGE\r\nChange : NO PART\r\nClosed job : 10:54\r\nComment :\r\nContact 02-207-9181 k.มงคล\r\ncomplete : 10:54', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4176, 43, 1957, 0, 'Tiwa_P', 38, '', 1265971829, 'Staff on site : KHIPTHASETH 084-070-7179\r\nDate :  / Time: 12-02-2010\r\nJOB acer : 120210-268\r\nSolution : INSTALL OS & INSTALL VISTA & CREATE IMAGE\r\nChange : NO PART\r\nClosed job : 17:23\r\nComment :\r\nContact 02-207-9181 k.อาจหาญ\r\ncomplete : 17:23', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4177, 43, 1939, 0, 'Tiwa_P', 38, '', 1265972077, 'Staff on site : TIENCHAI 082-331-4039\r\nDate :  / Time: 12-02-2010\r\nJOB acer : 110210-490,491,501,502,503\r\nSolution : INSTALL VISTA 6 UNIT\r\nChange : NO PART\r\nClosed job : 11:38\r\nComment :\r\nContact 02-207-9181 k.วีรนนท์\r\ncomplete : 11:38', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4178, 43, 1950, 0, 'Nattapong_P', 47, '', 1265972521, 'Staff on site : Nattakan 0815305711\r\nDate :  / Time: 12/02/2010  13.46 น.\r\nJOB acer : 120210-219\r\nSolution : Sacn and clean disk\r\nChange : None\r\nClosed job : 12/02/2010 17.24 น.\r\nComment : \r\nContact : คุณหน่อย 053251825\r\ncomplete : 12/02/2010 17.24 น.\r\nAmadeus Contact : คุณณรงค์', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4179, 43, 1962, 1, 'Tiwa_P', 38, 'ACER HP/13-02-10/08.48/LTR No: 418117:COMPLETE', 1266029017, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 15-2-2010 13:53 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on site : tiwa 0817780017\r\nDate 13/02/2010:  / Time: 8:48\r\nJOB acer :13/02/10-11\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\nMessage Created: 13FEB2010 08:47\r\n\r\nCall Received 13FEB2010 08:37 by Warunee Tuwanut\r\nFrom Unknown/\r\nfrom company: Ease Travel Co., Ltd.\r\n942/79-80 Charn Issara Tower, 2nd Floor, Rama IV road,\r\nSuriyawong, Bangrak,\r\nBangkok\r\nPhone:+6622668295\r\nFax:+6622668301\r\n\r\nLTR No: 418117\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4180, 43, 1963, 1, 'Tiwa_P', 38, 'acer dell /13-02-10 /9.17 /LTR No: 418121:COMPLETE (SW)', 1266029138, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-2-2010 11:21 [/i]\n\nStaff on site : tiwa 0817780017\r\nDate:13/02/2010 :  / Time: 9:17\r\nJOB acer :130210-25\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n　\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 13FEB2010 09:15\r\n\r\nCall Received 13FEB2010 09:07 by Sakaojai Russameewong\r\nFrom Unknown/\r\nfrom company: Jalpak Tour & Travel (Thailand) Co., Ltd.\r\n161 Nantawan Buidling, G Floor, Rajdamri Rd., Lumpini, Patumwan\r\n\r\nBangkok\r\nPhone:+6622574060\r\nFax:+6622574080\r\n\r\nLTR No: 418121\r\nTitle: T/Request: Monitor no power\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\ndell no power\r\npls contact K.LINDA 02-257-4060\r\n\r\nSolution:\r\n\r\n======= Date: 13Feb10 Time: 09:15 (Arjhan Onpool) =======\r\nPls replace cpu with spare\r\n======= Date: 13Feb10 Time: 09:15 (Arjhan Onpool) =======\r\ncontact K.LINDA 02-257-4060\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4182, 43, 1962, 0, 'Tiwa_P', 38, '', 1266037702, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 13-2-2010 12:13 [/i]\n\nลูกค้าไม่สะดวกเพราะใช้เวลานานบริษัทปิด 12:00  \r\n\r\nจึงขอให้เข้าไปทำใน15/02/53  เวลา 9:00\r\n\r\nได้แจ้ง PENDING  กับ   K:ณรงค์   แล้วคับ', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4183, 43, 1963, 0, 'Tiwa_P', 38, '', 1266037923, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 13-2-2010 12:13 [/i]\n\nลูกค้าไม่สะดวกเพราะใช้เวลานานบริษัทปิด 12:00 จนถึงวันที่ 15/02/53\r\n\r\nจึงขอให้เข้าไปทำใน16/02/53  เวลา 9:00\r\n\r\nได้แจ้ง PENDING  กับ   K:ณรงค์   แล้วคับ', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4185, 43, 1965, 1, 'Tiwa_B', 45, 'acer hp /13-02-10 /12.24 /LTR No: 418159:COMPLETE', 1266047932, '[i=s] แก้ไขล่าสุด Tiwa_B เมื่อ 15-2-2010 09:02 [/i]\n\nStaff on site : tiwa_b\r\nDate13/02/2010 :  / Time: 12:24\r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n　\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 13FEB2010 12:23\r\n\r\nCall Received 13FEB2010 12:01 by Sakaojai Russameewong\r\nFrom K.PANISSARA/\r\nfrom company: Tres Bien Travel\r\nHotel Sofitel, Ground Floor, Prachasumran Rd.,\r\n\r\nKhon Kaen\r\nPhone:+6643322155\r\nFax:+6643322342\r\n\r\nLTR No: 418159\r\nTitle: T/Request:Other Printers\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nK.Panisara\r\nalphabet not in english\r\n\r\nSolution:\r\n\r\n======= Date: 13Feb10 Time: 12:23 (Arjhan Onpool) =======\r\nwindows slow and print error\r\noffice agent close 14.00\r\nK.Panisara 043322155\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4187, 43, 1961, 0, 'Tiwa_P', 38, '', 1266048526, 'Staff On Site : Chumpon 080-209-4243\r\nAcer Job  :120210-521\r\nDate 12/02/2010/ Time :16:57\r\nSolution  :change Batt CMOS chack Network\r\nChange  :Nopart\r\nClose Job  :12:45\r\nComment  :เนื่องจากระบบ Network เป็นของ User ตรวจเช็คแล้ว เป็นที่ Swich เสีย\r\nContact  :   Tel 02-207-9181 K.อาจหาญ\r\nComplete  :12:45', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4188, 43, 1965, 0, 'Tiwa_B', 45, '', 1266199297, 'Staff on site : tiwa_b 085-1044239\r\nDate13/02/2010 :  / Time: 12:24\r\nJOB acer :130210-218\r\nSolution : Test Config Printer\r\nChange :Change Cable Pararal Printer\r\nClosed job :12:55\r\nComment :\r\nContact 02-207-9181 k.อาจหาร\r\ncomplete : 12:55', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4189, 43, 1966, 1, 'Tiwa_P', 38, 'ACER HP/15-02-10/09.01/LTR No: 418200:COMPLETE (HW)', 1266199821, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 15-2-2010 10:09 [/i]\n\nStaff on site : tiwa 0817780017\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 15FEB2010 09:00\r\n\r\nCall Received 15FEB2010 08:56 by Janthapim Montmaturapoj\r\nFrom Unknown/\r\nfrom company: Regale International Travel Co., Ltd.\r\n191/1-2 Soi Suksaviddhaya, Sathorn Nua Rd., Silom, Bangrak\r\n\r\nBangkok\r\nPhone:+6626352450\r\nFax:+6626350170\r\n\r\nLTR No: 418200\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nUser informed that there is one computer mainboard is out of battery.\r\n\r\nSolution:\r\n\r\n======= Date: 15Feb10 Time: 08:59 (Narong Taveerat) =======\r\nPls replace battery Mainboard PC contact K. New 02-6352450 #204\r\n\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Narong Taveerat[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4191, 43, 1966, 0, 'Tiwa_P', 38, '', 1266203337, 'Staff on site : tiwa 0817780017\r\nDate : 15/02/2010 / Time: 9:21\r\nJOB acer :150210-32\r\nSolution : Change Battery CMOS\r\nChange :Change Battery CMOS\r\nClosed job :9:59\r\nComment :\r\nContact 02-207-9181 k.วีรนนท์\r\ncomplete : 9:59', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14786, 123, 6876, 1, 'Tiwa_P', 38, 'President Tour Ltd. - Office Relocate, Move 3 Acer PC (L-Inner 10), 1 Printer OKI-184 /  26 Jan 12 - 15.15  (LTR: 589024) : (Special Case) : Onsite 01/02/2012 9:30AM COMPLETE (H/W)', 1327566767, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-2-2012 09:38 [/i]\n\nStaff On Site : Treesith  089-664-6205\r\nJob acer : 260112-568\r\nDate : 30/01/2012 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[b][font=Tahoma][size=3][font=Tahoma][size=3]Dear Acer Team,\r\n\r\nKindly complete the following request.\r\n\r\nAgent name: President Tour Ltd.\r\n\r\nOld Address: 412/8-9 Siam Square Soi 6, Rama 1 Rd., Patumwan, Bangkok 10330.\r\n\r\nNew Address: 29 Vanissa Building No. 4D Soi Chidlom Ploenchit Rd., Lumpinee, Pathumwan Bangkok 10330.\r\n[/b][/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]\r\n[/size][/font][/size][/font][b][font=Tahoma][size=3][font=Tahoma][size=3]Tel: 087-704 0197 Contact: คุณนุช\r\n\r\n\r\nREIF: 1AV-12-068, [/size][/font][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000]LTR No: 589024\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]\r\nRequest: -Office Relocate, Move 3 Acer PC (Leasing Acer-Inner10) , 1 Printer OKI-184, \r\nDatanet Router and Switch Hub from old address to connect at new address.\r\n[/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3][/size][/font][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000](Internet line move by TOT staff)\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]Configuration:[/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080] [/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000]Not Change, Re-check Network Configuration.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]Remark:[/size][/font][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000] -Prepared LAN cable incase current not enough. \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]\r\nPlease onsite for Office Relocate on Monday Jan 30th , 2012 [/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]9.30\r\n[/b]\r\n[/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n[b]Best regards,\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][color=#4181c0][font=Arial][size=1][color=#4181c0][font=Arial][size=1][color=#4181c0]Nawarat Tuntikapong[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][color=#008080][font=Arial][size=1][color=#008080][font=Arial][size=1][color=#008080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1]Senior Technical Support\r\n[/b][/size][/font][/size][/font][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9117\r\nM: + 66 (0)89 922 1966\r\nF: + 66 (0)2 207 9198\r\n[email=nawarat@thaiamadeus.com]nawarat@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][color=#808080][font=Arial][size=1][color=#808080][font=Arial][size=1][color=#808080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4193, 43, 1969, 1, 'Tiwa_P', 38, 'ACER HP /15-02-10 /10:21 /LTR No: 418256:COMPLETE (SW)', 1266204305, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 15-2-2010 13:19 [/i]\n\nStaff on site : tiwa 0817780017\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 15FEB2010 10:19\r\n\r\nCall Received 15FEB2010 10:17 by Ekkapong Nganpongsa\r\nFrom K.Charad/\r\nfrom company: Travel Click (Thailand) Co., Ltd.\r\n43/43 Soi Phrayapirane, Thungmahamek, Sathorn\r\n\r\nBangkok\r\nPhone:+6622494911\r\nFax:+6622499977\r\n\r\nLTR No: 418256\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n-\r\n\r\nSolution:\r\n======= Date: 15Feb10 Time: 10:18 (Ekkapong Nganpongsa) =======\r\nAcer team pls on site install amadeus selling platform 1 PC \r\nCID: 335464421814 ATID: 58 663866\r\n\r\nUnder Office ID BKKTG21SF contact k.Chalad\r\n[/size][/font][/size][/font][font=Arial][size=2][color=#000080][font=Arial][size=2][color=#000080][font=Arial][size=2][color=#000080]\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0]Best Regards.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Ekkapong Nganpongsa[/b][/color][/font][/color][/font][font=Times New Roman][size=2][color=#5f5f5f][font=Times New Roman][size=2][color=#5f5f5f][font=Times New Roman][size=2][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Technical Coordination Officer,\r\nCustomer Service.\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)74 245 333 \r\nF: + 66 (0)74 246 233 \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Times New Roman][color=#0000ff][font=Times New Roman][color=#0000ff][/u][/color][/font][/color][/font][email=nawarat@thaiamadeus.com][font=Times New Roman][color=#808080][font=Times New Roman][color=#808080]ekkapong@thaiamadeus.com[/color][/font][/color][/font][/email][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Times New Roman][color=#0000ff][font=Times New Roman][color=#0000ff][/u][/color][/font][/color][/font][url=http://www.thaiamadeus.com/][font=Times New Roman][color=#808080][font=Times New Roman][color=#808080]www.thaiamadeus.com[/color][/font][/color][/font][/url][font=Arial][size=2][color=#c0c0c0][font=Arial][size=2][color=#c0c0c0][font=Arial][size=2][color=#c0c0c0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4196, 43, 1971, 1, 'Tiwa_P', 38, 'ACER ACER / 15-02-10 / 10:59 LTR No: 418272:COMPLETE', 1266206971, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 15-2-2010 14:21 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on site : tiwa 0817780017\r\nDate :  / Time: 15-02-10 / 10:59 \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\nMessage Created: 15FEB2010 10:59\r\n\r\nCall Received 15FEB2010 10:40 by Tosama Yosma\r\nFrom Unknown/\r\nfrom company: Golden Express Travel Co.,Ltd\r\n69/27 Phayathai Rd., Phayathai, Rajdhavee\r\n\r\nBangkok\r\nPhone:+6622513252\r\nFax:+6624116054\r\n\r\nLTR No: 418272\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nAGT can\'t access vista loading for a long time\r\n\r\nSolution:\r\n\r\n======= Date: 15Feb10 Time: 10:59 (Sukhum Wachirapitak) =======\r\nPls check windows and Selling platfrom ctc.K.Ahe\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4197, 43, 1972, 1, 'Tiwa_P', 38, 'ACER NEC /15-02-10 /10.51 /LTR No: 418269:COMPLETE', 1266207074, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 15-2-2010 14:17 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on site : tiwa 0817780017\r\nDate :  / Time: 15-02-10 /10.51 \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\nMessage Created: 15FEB2010 10:43\r\n\r\nCall Received 15FEB2010 10:38 by Sakdipad Jaimun\r\nFrom Unknown/\r\nfrom company: Silver Stone Tour & Travel\r\n3101/1 Soi Ladprao 115, Ladprao Rd., Bangkapi\r\n\r\nBangkok\r\nPhone:+6627047067\r\nFax:+6627343202\r\n\r\nLTR No: 418269\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 15Feb10 Time: 10:43 (Sakdipad Jaimun) =======\r\nPls on site install amadeus selling platform 1 PC.\r\nCID : 983828561371 ATID : 58 664513\r\nOffice ID : BKKTG21W6\r\nCtc. K.Nattaya 02-704-7067\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14782, 125, 6873, 0, 'Jarunee_s', 62, '', 1327560654, 'JOB STATUS              : LTR NO.588848\r\nSTAFF ON SITE         : ช่างจุมพล\r\nDATE                        : 26/1/2012\r\nJOB ACS                   : 55010967\r\nSOLUTION                : SPARE P/T OKI 184T (P/T ของ AGENT เป็นของการบินไทย)\r\nCLOSE JOB TIME      : 10:14 น.\r\nCONTACK                 : คุณบุรินทร์\r\nACK TIME                 : 10:00 น.', '58.9.28.84', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14783, 125, 6874, 1, 'Jarunee_s', 62, 'Americana oki 184 / 26-01-12 / 11.37 / LTR No: 588936', 1327565021, 'Americana oki 184 / 26-01-12 / 11.37 / LTR No: 588936\r\n\r\nMessage Created: 26JAN2012 11:33\r\n \r\nCall Received 26JAN2012 11:30 by Rungruchee Bunphoei\r\nFrom Unknown/\r\nfrom company: Biz Service Group\r\n184/90 Forum Tower,18th Floor, Huaykwang,\r\nHuaykwang\r\nBangkok\r\nPhone:+6622766999\r\nFax:+6622766289\r\n \r\nLTR No: 588936\r\nTitle: Unable to print command (iepj/iep/itr)\r\nSeverity: Low\r\nStatus: Pending Provider\r\n \r\nDescription:\r\nK.Vad informed that paper not run when printing.\r\n \r\nSolution:\r\n \r\n======= Date: 26Jan12   Time: 11:33   (Mongkol Jokkaew) =======\r\npls on site chk printer oki 184 not feed \r\nuser k.was tel 02 276 6999', '58.9.28.84', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14784, 125, 6874, 0, 'Jarunee_s', 62, '', 1327565328, 'JOB STATUS             : LTR NO.588936\r\nSTAFF ON SITE        : ช่างตรีบุตร\r\nDATE                       : 26/1/2012\r\nJOB ACS                  : 55010988\r\nSOLUTION               : SPARE P/T OKI 184T\r\nCLOSE JOB TIME     : 13:35 น.\r\nCONTACK                : คุณบุรินทร์\r\nACK TIME                : 13:30 น.', '58.9.28.84', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14785, 123, 6875, 1, 'Tiwa_P', 38, 'Acer Dell / 26-1-12 / 14.47 / LTR No: 589014 : COMPLETE (S/W)', 1327566070, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-1-2012 16:19 [/i]\n\nStaff On Site : Siridon  089-774-8830\r\nJob acer : 260112-534\r\nDate : 26-1-12 / 14.47 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n[font=Calibri][size=3][font=Calibri][size=3]Message Created: 26JAN2012 14:39\r\n\r\nCall Received 26JAN2012 14:34 by Warunee Tuwanut\r\nFrom Unknown/\r\nfrom company: CK Travel Services / Sri Mahajak\r\n46 Mahajak Building, 5th Floor, Sukhumvit Soi 3, Klongtoey, Wattana\r\n\r\nBangkok\r\nPhone:+6622560038\r\nFax:+6622543009\r\n\r\nLTR No: 589014\r\nTitle: Amadeus Selling Platform\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nauto shut down then cannot open vista\r\n\r\nSolution:\r\n\r\n======= Date: 26Jan12 Time: 14:38 (Wareeyot Vongvanich) =======\r\npls onsite contact K.Jatsuda tel 02-256-0038\r\n-pc have auto shutdown\r\n\r\n[/size][/font][/size][/font][b][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0]Wareeyot Vongvanich\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1]Technical Support\r\n[/b][/size][/font][/size][/font][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f]Customer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=wareeyot@thaiamadeus.com]wareeyot@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4201, 43, 1974, 1, 'Tiwa_B', 45, 'acer dell /15-2-10 /11.19 /LTR No: 418291:COMPLETE', 1266213893, '[i=s] แก้ไขล่าสุด Tiwa_B เมื่อ 15-2-2010 15:01 [/i]\n\nStaff on site : \r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 15FEB2010 11:19\r\n\r\nCall Received 15FEB2010 11:12 by Jaturapattara Srikasem\r\nFrom panisara/\r\nfrom company: Tres Bien Travel\r\nHotel Sofitel, Ground Floor, Prachasumran Rd.,\r\n\r\nKhon Kaen\r\nPhone:+6643322155\r\nFax:+6643322342\r\n\r\nLTR No: 418291\r\nTitle: Call transfer-K.Ajhan\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 15Feb10 Time: 11:19 (Arjhan Onpool) =======\r\nPls Check printer connection \r\nk.panisara 043322155\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4202, 43, 1975, 1, 'Anusorn_P', 48, 'acer acer /15-02-10 /11.25 /LTR No: 418299:COMPLETE (SW)', 1266214027, '[i=s] แก้ไขล่าสุด Anusorn_P เมื่อ 16-2-2010 08:54 [/i]\n\nStaff on site : \r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n　\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 15FEB2010 11:24\r\n\r\nCall Received 15FEB2010 11:18 by Worawit Meekeaw\r\nFrom Unknown/\r\nfrom company: Chiangmai B.I.S. Travel\r\n132 Sithiwong Rd., T. Changmoi, A. Muang\r\n\r\nChiangmai\r\nPhone:+6653233967\r\nFax:+6653233966\r\n\r\nLTR No: 418299\r\nTitle: T/Request:1A Selling Platform\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n-Khun Sayan/Sale CNX infd that agt cant work on SELL as system slow response.\r\n\r\nSolution:\r\n\r\n======= Date: 15Feb10 Time: 11:24 (Arjhan Onpool) =======\r\nPls check virus and clean\r\nk.supan\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4203, 44, 1976, 1, 'Thawatchai_S', 36, 'Americana oki 184 /11-02-10 /11.43 /LTR No: 417686', 1266214390, 'Americana oki 184 /11-02-10 /11.43 /LTR No: 417686\r\n\r\n[size=10pt][color=#000000]Message Created: 11FEB2010 11:42[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Call Received 11FEB2010 11:34 by Jaturapattara Srikasem[/color][/size]\r\n[size=10pt][color=#000000]From areerat/[/color][/size]\r\n[size=10pt][color=#000000]from company: Net Travel Co., Ltd.[/color][/size]\r\n[color=#000000][size=10pt]80/3 Suthisarn Vinijchai Rd.[/size][size=10pt], (near PTT), Samsennok, Huaykwang[/size][/color]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[color=#000000][size=10pt]Bangkok[/size][size=10pt][/size][/color]\r\n[size=10pt][color=#000000]Phone:+6622748484[/color][/size]\r\n[size=10pt][color=#000000]Fax:+6622748440[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]LTR No: 417686[/color][/size]\r\n[size=10pt][color=#000000]Title: T/Request:Other Printers:OKI184[/color][/size]\r\n[size=10pt][color=#000000]Severity: Low[/color][/size]\r\n[size=10pt][color=#000000]Status: Open[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Description:[/color][/size]\r\n[size=10pt][color=#000000]T/Request:Other Printers:OKI184[/color][/size]\r\n[size=10pt][color=#000000]tel.022748484/areerat/[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]', '119.42.103.183', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4204, 44, 1977, 1, 'Thawatchai_S', 36, 'Americana oki184 /15-02-10 /10.47 /LTR No: 418273', 1266214452, 'Americana oki184 /15-02-10 /10.47 /LTR No: 418273\r\n\r\n[size=10pt][color=#000000]Message Created: 15FEB2010 10:46[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Call Received 15FEB2010 10:43 by Warunee Tuwanut[/color][/size]\r\n[size=10pt][color=#000000]From K.Nimnuan/ tel 02-208-9178[/color][/size]\r\n[size=10pt][color=#000000]from company: Mabuhay Travel & Trading Co., Ltd.[/color][/size]\r\n[size=10pt][color=#000000]93/23  2nd Fl., Hollywood Street, Phayathai Rd., Ratchatavee[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[color=#000000][size=10pt]Bangkok[/size][size=10pt][/size][/color]\r\n[size=10pt][color=#000000]Phone:+6622089176[/color][/size]\r\n[size=10pt][color=#000000]Fax:+6622089180[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]LTR No: 418273[/color][/size]\r\n[size=10pt][color=#000000]Title: T/Request:Pro Printer[/color][/size]\r\n[size=10pt][color=#000000]Severity: Low[/color][/size]\r\n[size=10pt][color=#000000]Status: Open[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Description:[/color][/size]\r\n[size=10pt][color=#000000]agt K.Nimmuan [/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]cannot use proprinter[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Solution:[/color][/size]', '119.42.103.183', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(4206, 43, 1969, 0, 'Tiwa_P', 38, '', 1266215055, 'Staff on site : tiwa 0817780017\r\nDate 15/02/2010:  / Time: 10:21\r\nJOB acer :150210-122\r\nSolution : Register CID\r\nChange :Nopart\r\nClosed job :12:51\r\nComment :\r\nContact 02-207-9181 k.สุขุม\r\ncomplete : 12:51', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4209, 43, 1962, 0, 'Tiwa_P', 38, '', 1266216801, 'Staff on site : Tienchai 082-331-4039\r\nDate : 15-01-2010 / Time: 11.17\r\nJOB acer :13/02/10-11\r\nSolution : Install Selling Platform\r\nChange : No Part\r\nClosed job : 11.17\r\nComment :\r\nContact 02-207-9181 k.ณรงค์\r\ncomplete : 11.17', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4210, 43, 1979, 1, 'Tiwa_P', 38, 'acer acer / 15-02-10 / 13.53 / LTR No: 418349:COMPLETE', 1266217165, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 15-2-2010 15:37 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff On Site : Tienchai 082-331-4039\r\nAcer Job :\r\nDate / Time :\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact :\r\nComplete : [/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=2][/size][/font][/size][/font] \r\n[font=Arial][size=2][font=Arial][size=2][/size][/font][/size][/font] \r\n[font=Arial][size=2][font=Arial][size=2]Message Created: [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]15[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]FEB[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]2010 13:49\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]\r\nCall Received [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]15[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]FEB[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]2010 13:47[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2] by Janthapim Montmaturapoj\r\nFrom Unknown/\r\nfrom company: S.P.Tour & Travel Service\r\n[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]97[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2] Mahannop Rd., Saochingcha, Pranakhon,\r\n\r\nBangkok\r\nPhone:+[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]6626220250\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Fax:+[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]6622241087\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]\r\nLTR No: [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]418349\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Title: T/Request: Keyboard & Mouse\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]======= [/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Date: [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]15[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Feb[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]10[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2] Time: [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]13:49 ([/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Mongkol Jokkaew) =======\r\npls on site change mouse [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]1[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2] pc \r\nuser k. [/size][/font][/size][/font][font=Arial][size=5][font=Arial][size=5]ake [/size][/font][/size][/font][font=Angsana New][size=5][font=Angsana New][size=5]02-622-0250-3\r\n\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4211, 43, 1972, 0, 'Tiwa_P', 38, '', 1266218254, 'Staff on site : Khipthaseth 084-070-7179\r\nDate :  / Time: 15-02-10 /10.51 \r\nJOB acer : 1500210-181\r\nSolution : Install selling Platform\r\nChange : No Part\r\nClosed job : 14:08\r\nComment : \r\nContact 02-207-9181 k.วีรนนท์\r\ncomplete : 14:08', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4212, 43, 1971, 0, 'Tiwa_P', 38, '', 1266218448, 'Staff on site : Tienchai 082-331-4039\r\nDate :  / Time: 15-02-10 / 10:59 \r\nJOB acer : 150210-191\r\nSolution : Install selling Platform\r\nChange : No Part\r\nClosed job : 13:39\r\nComment :\r\nContact 02-207-9181 k.ณรงค์\r\ncomplete : 13:39', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4213, 43, 1974, 0, 'Tiwa_B', 45, '', 1266220870, 'Staff on site : Tiwa_b\r\nDate : 15-02-2010  / Time: 11:19\r\nJOB acer : 150210-323\r\nSolution : Change Cable Printer\r\nChange : Change Cable Printer\r\nClosed job : 14:52\r\nComment :\r\nContact 02-207-9181 k.วีรนนท์\r\ncomplete : 14:52', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4214, 43, 1979, 0, 'Tiwa_P', 38, '', 1266223120, 'Staff On Site : Tienchai 082-331-4039\r\nAcer Job : 150210-420\r\nDate / Time : 15-02-2010 \r\nSolution : Change Mouse\r\nChange : Mouse\r\nClose Job : 15:34\r\nComment :\r\nContact : 02-2079181  k.มงคล\r\nComplete : 15:34', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4215, 44, 1977, 0, 'Jarunee_s', 62, '', 1266224264, 'JOB STATUS               : 418273\r\nSTAFF ON SITE           : สุชาติ\r\nDATE                          : 12-02-2010\r\nJOB ACS                     : 129818\r\nSOLUTION                  : ไม่ได้สแปร์ P/T เนื่องจากเครื่อง P/T เป็นของบริษัทการบินไทย\r\nCLOSE JOT TIME         : 12.23 น.\r\nCONTACT                    : คุณอาจหาญ\r\nACK TIME                    : 12.23 น.', '58.9.127.245', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4216, 44, 1976, 0, 'Jarunee_s', 62, '', 1266229367, 'JOB STATUS              :  417686\r\nSTAFF ON SITE          :  นิรันดร์\r\nDATE                         : 11-02-2010\r\nJOB ACS                    : 129817\r\nSOLUTION                 : SPARE PRINT HEAD \r\nCLOSE JOB TIME        : 13.06 น.\r\nCONTACT                   : คุณวีรนนท์\r\nACK TIME                   : 13.00 น.', '58.9.127.245', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4217, 43, 1980, 1, 'Tiwa_P', 38, 'ACER Access /15-02-10 /17.45 /LTR No: 418447:COMPLETE', 1266230717, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-2-2010 11:18 [/i]\n\nStaff On Site : TIWA_P 081-778-0017\r\nAcer Job :\r\nDate : / Time :\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact :\r\nComplete :\r\n\r\n[b][font=Arial][size=5][color=#ff0000][font=Arial][size=5][color=#ff0000][font=Arial][size=5][color=#ff0000]Pls onsite tomorrow 09.00 - 10.00 AM\r\n\r\n[/b][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]\r\nMessage Created: 15FEB2010 17:37\r\n\r\nCall Received 15FEB2010 17:34 by Sakdipad Jaimun\r\nFrom Unknown/\r\nfrom company: Triple Eight Worldwide\r\n103/2 Phaholyothin Soi 14, Samsen Nai, Phayathai\r\n\r\nBangkok\r\nPhone:+6626169888\r\nFax:+6626167900\r\n\r\nLTR No: 418447\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 15Feb10 Time: 17:37 (Sakdipad Jaimun) =======\r\nPls on site install amadeus selling platform 3 PC.\r\nCID : 436510354482 ATID : 58662A0D\r\nCID : 477839217742 ATID : 586629FD\r\nCID : 453725846228 ATID : 58664B8E\r\nOffice ID : BKKTG21FF\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4218, 43, 1981, 1, 'Anusorn_P', 48, 'acer acer /15-02-10 /18.37 /LTR No: 418459:COMPLETE (Network)', 1266238436, '[i=s] แก้ไขล่าสุด Anusorn_P เมื่อ 16-2-2010 15:25 [/i]\n\n　\r\nStaff on site : \r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 15FEB2010 18:37\r\n\r\nCall Received 15FEB2010 18:33 by Arjhan Onpool\r\nFrom K.Suphan/\r\nfrom company: Chiangmai B.I.S. Travel\r\n132 Sithiwong Rd., T. Changmoi, A. Muang\r\n\r\nChiangmai\r\nPhone:+6653233967\r\nFax:+6653233966\r\n\r\nLTR No: 418459\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\ncan not print\r\n\r\nSolution:\r\n\r\n======= Date: 15Feb10 Time: 18:35 (Arjhan Onpool) =======\r\npls onsite 16-02-10 at 9.00\r\nCheck printer connection\r\nK.Suphan 053233967\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4219, 55, 1908, 0, 'Mongkol', 7, '', 1266283754, 'เมื่อวานเห็นเมล หัวหน้าส่งมา เห็นแล้วไม่ค่อยเชื่อ เราไปพิสูจน์กันดีกว่าคับ อิอิอิ \r\nต้นเดือน มีนา ดีมั้ยคับ สิ้นเดือนนี้ ติดงาน ttaa กัน', '58.147.8.150', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4220, 43, 1975, 0, 'Anusorn_P', 48, '', 1266285202, 'Staff on site : Anusorn_p\r\nDate :15/02/2010  / Time: 11:25\r\nJOB acer :150210-315\r\nSolution : Clean Virus Remove Nod 32\r\nChange :Nopart\r\nClosed job :18:30\r\nComment :\r\nContact 02-207-9181 k.อาจหาร\r\ncomplete : 18:30', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4221, 43, 1982, 1, 'Tiwa_P', 38, 'LMETRO ACER/16-02-10/09.37/LTR No: 418483:Complete (H/W)', 1266288155, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-2-2010 14:13 [/i]\n\nStaff on site : pollasart 0858435831\r\nDate :16/02/2010  / Time: 9:37\r\nJOB acer :160210-160\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n　\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 16FEB2010 09:36\r\n\r\nCall Received 16FEB2010 09:26 by Tosama Yosma\r\nFrom Unknown/\r\nfrom company: H.I.S. Tours\r\n246 Time Square Building, 11th Floor, Between Soi 12-14, Sukhumvit Rd., Wattana\r\n\r\nBangkok\r\nPhone:+6622294707\r\nFax:+6622294706\r\n\r\nLTR No: 418483\r\nTitle: T/Request: Monitor\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nKhun Sathapporn adv Monitor - Acer has error\r\ntel 02-2294721-2\r\n\r\nSolution:\r\n\r\n======= Date: 16Feb10 Time: 09:36 (Narong Taveerat) =======\r\nPls chk adv Monitor - Acer has error ,\r\ncontact Khun Sathaporn tel 02-2294721-2\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4222, 55, 1908, 0, 'Akharate', 8, '', 1266292586, '[b]555 อยากไปกันไหมครับพี่น้อง ?[/b]', '58.147.8.150', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14780, 125, 6872, 0, 'Jarunee_s', 62, '', 1327560286, 'JOB STATUS            : LTR NO.588782\r\nSTAFF ON SITE       : ช่างตรีบุตร\r\nDATE                      : 25/1/2012\r\nJOB ACS                 : 55010953\r\nSOLUTION              : SPARE P/T OKI 184T\r\nCLOSE JOB TIME    : 16:49 น.\r\nCONTACK               : คุณวีรนนท์\r\nACK TIME               : 16:45 น.', '58.9.28.84', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0);
