Pls on site morning monday 12/04/2010
 
Message Created: 09APR2010 14:39
 
Call Received 09APR2010 08:48 by Areerat Kittivanidchawat
From Unknown/
from company: Version Three Travel Co., Ltd.
1122/3 Soi Sukhumvit 71, Rama Townhouse, Sukhumvit Rd., Suan Luang
 
Bangkok
Phone:+6627199540
Fax:+6627198308
 
LTR No: 431382
Title: T/Request:CPU - have noise sound
Severity: Low
Status: Re-Open
 
Description:
- K.Anchulee informed that CPU have noise sound.
- Tel. 02 719 9540 x 123
======= Date: 09Apr10   Time: 14:36   (Ekkapong Nganpongsa) =======
- Agent inform now CPU fan have noise
 
 z
Solution:
- Informed agt that Technical will call back.
======= Date: 09Apr10   Time: 08:55   (Surasak Pongsiri) =======
- K.Anchulee inform CPU has noise 
- ACER: Please check CPU or CPU fan
======= Date: 09Apr10   Time: 10:52   (Ekkapong Nganpongsa) =======
- Replace power supply with spare test ok
- K.Piyachai call close job at 10.50
======= Date: 09Apr10   Time: 14:39   (Ekkapong Nganpongsa) =======
- Acer team pls on site to replace new heat sink and cpu fan 
- Agent request K.Piyachai on site morning monday 12/04/2010
 
 
Best Regards.
Ekkapong  Nganpongsa 
Technical Coordination Officer,
Customer Service.
THAI-Amadeus Southeast Asia Co.,Ltd. 
T: + 66 (0)74 245 333 
F: + 66 (0)74 246 233 
[email]ekkapong@thaiamadeus.com[/email] 
[url]www.thaiamadeus.com[/url]