[i=s] แก้ไขล่าสุด Anusorn_P เมื่อ 5-10-2010 13:34 [/i]

Staff On Site : Anusorn_p  081-884-9626
Job acer : 051010-1
Date : 05-10-10 / 07:17 
Solution :
Change :
Close Job:
Comment :
Contact : 02-2079181 k.


[font=Calibri][size=3][font=Calibri][size=3]Message Created: 05OCT2010 07:17

Call Received 04OCT2010 13:25 by Ekkapong Nganpongsa
From K.Kob/
from company: Charal Business Chaingmai Group (1991)
123/1 Changmoi Rd., A. Muang

Chiangmai
Phone:+6653252050
Fax:+6653232447

LTR No: 474624
Title: T/Request:Malware 1A Owned
Severity: Low
Status: Re-Open

Description:

======= Date: 04Oct10 Time: 13:27 (Ekkapong Nganpongsa) =======
Agent inform windows got virus can't access vista and all website

[b]Solution:

[/b]======= Date: 04Oct10 Time: 13:29 (Ekkapong Nganpongsa) =======
Acer team pls onsite fix virus 1PC acer 
Contact agent k.kob 053-252050
======= Date: 04Oct10 Time: 16:19 (Weranon Klaiprayoun) =======
- Acer K.Sakorn call close job
- scan virus & clean 
- test ping ok
[/size][/font][/size][/font][b][font=Calibri][size=4][font=Calibri][size=4]======= Date: 05Oct10 Time: 07:17 (Surasak Pongsiri) =======
- ACER: Please onsite ghost master windows because it's get same problem 
- Please check IP address, routing table, network printer before ghost master 
[/b][/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]
[/size][/font][/size][/font][b][font=Arial][color=#104160][font=Arial][color=#104160]Best Regards.
[/b][/color][/font][/color][/font][font=Calibri][color=#004080][font=Calibri][color=#004080]
[/color][/font][/color][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Surasak Pongsiri[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] 
[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1]Technical Coordination (Chiangmai Office)
Customer Service 
[/b][/size][/font][/size][/font][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. 
T: + 66 (0)53 226 336 
F: + 66 (0)53 226 335
[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][email=akharate@thaiamadeus.com][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff]surasak@thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/email][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f] 
[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url]