INSERT INTO `cdb_posts` (`pid`, `fid`, `tid`, `first`, `author`, `authorid`, `subject`, `dateline`, `message`, `useip`, `invisible`, `anonymous`, `usesig`, `htmlon`, `bbcodeoff`, `smileyoff`, `parseurloff`, `attachment`, `rate`, `ratetimes`, `status`) VALUES
(20980, 168, 9566, 0, 'Tiwa_P', 38, '', 1376897033, 'k. nittaya ให้เข้า Onsite 15:00 Update K. Burin 14:23', '27.254.13.130', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(20981, 168, 9562, 0, 'Tiwa_P', 38, '', 1376900111, 'Staff On Site : Siridon\r\nCase no :\r\nDate : 19-8-13 / 11.26 \r\nSolution : Change Monitor 1 PC Acer\r\nClose Job: 14:11\r\nComment :\r\nContact : 02-2079181 k. Burin', '58.8.75.52', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(20982, 168, 9565, 0, 'Tiwa_P', 38, '', 1376900866, 'Staff On Site : Siridon\r\nCase no :\r\nDate :  19-08-13 / 12.34 \r\nSolution : Close Job  chk  pc have noise 1 pc acer, Clean Ram, Test OK\r\nClose Job: 15:22\r\nComment : Agent Call Back To Amadeus Can not Connect Amadeus Vista\r\nContact : 02-2079181 k. Mongkol', '58.8.75.52', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(20995, 168, 9570, 0, 'Tiwa_P', 38, '', 1376988563, 'Staff On Site : JJL Udorn Thani\r\nJob acer : 806328Y\r\nDate : 20-08-13 / 11.14 \r\nSolution : Ghost Image Install Vista Pro Printer\r\nClose Job: 15:45\r\nComment :-\r\nContact : 02-2079181 k. 15:45', '27.254.13.130', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(20996, 168, 9571, 1, 'Tiwa_P', 38, 'L INNERTECH ACER / 20-08-13 / 15.08 / LTR No: 719050 / urgent : Wisan : Complete (SW)', 1376988715, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 20-8-2013 18:12 [/i]\n\nStaff On Site : Wisan\r\nJob acer : 807312Y\r\nDate : 20-08-13 / 15.08 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3][color=#000000][font=Calibri]Message Created: 20AUG2013 15:04[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 20AUG2013 14:35 by Linda Poonwongpracha[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From rasita/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Century Travel Agency Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]365-7 Jakrapatdipong Rd., Pomprab[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6626218212[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6626218211[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 719050[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:1A Selling Platform-Local script&appli.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]1com cannot access.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 20Aug13   Time: 15:04   (Mongkol Jokkaew) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls on site chk pc acer 1 pc problem not connect internet [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]k.lek 02 6218288[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Mongkol  Jokkaew[/b]\r\n[b]Senior Technical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9000\r\nF: + 66 2 207 9198\r\n[email=mongkol@thaiamadeus.com][color=#0000ff]mongkol@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]\r\n\r\n\r\n[color=#0000ff][/color]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]', '27.254.13.130', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(20985, 168, 9566, 0, 'Tiwa_P', 38, '', 1376907201, 'Staff On Site : JJL Nongkhai\r\nCase no :\r\nDate : 19-08-13 / 12.44\r\nSolution : Check Cable LCD Test OK\r\nClose Job: 15:11\r\nComment :\r\nContact : 02-2079181 k. Mongkol', '27.254.13.130', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(20986, 168, 9560, 0, 'Tiwa_P', 38, '', 1376908582, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 19-8-2013 17:37 [/i]\n\nStaff On Site : Trithum\r\nJob acer :\r\nDate : 19-08-13 / 10.25\r\nSolution : Backup Data ,Ghost Image ,Install Vista ,Install Driver Wireless ,Install Matip & Config Matip ,Add route TG ,Cross Set Printer \r\nClose Job: 13.46\r\nComment : Install Driver HP Agent Printer \r\nContact : 02-2079181 k. Narong', '124.121.158.68', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(20987, 168, 9561, 0, 'Tiwa_P', 38, '', 1376917985, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 20-8-2013 13:12 [/i]\n\nStaff On Site : Pongpipat 082-012-7993\r\nCase no : 804267Y\r\nDate : 19-08-13 / 11.03\r\nSolution : Change Cable Printer\r\nClose Job: 14:43\r\nComment :\r\nContact : 02-2079181 k.Burin', '58.8.75.52', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(20988, 168, 9568, 1, 'Tiwa_P', 38, 'L Innertech Acer /19-08-13 /15:15 /LTR No: 718785 : Narin_k :  Complete (SW)', 1376969747, 'Staff On Site : Narin_k\r\nCase no :\r\nDate : 19-08-13 /15:15 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[color=#000000]Message Created: 19AUG2013 15:14[/color]\r\n[color=#000000]\r\n[/color]\r\n[color=#000000]Call Received 19AUG2013 15:08 by Ekkapong Nganpongsa[/color]\r\n[color=#000000]From unknown/[/color]\r\n[color=#000000]from company: Albatross Leisure Co., Ltd.[/color]\r\n[color=#000000]390/51 Srisoontorn Rd., T. Cherngtalay, A. Talang[/color]\r\n[color=#000000]\r\n[/color]\r\n[color=#000000]Phuket[/color]\r\n[color=#000000]Phone:+6676270958[/color]\r\n[color=#000000]Fax:+6676270950[/color]\r\n[color=#000000]\r\n[/color]\r\n[color=#000000]LTR No: 718785[/color]\r\n[color=#000000]Title: T/Request:OS or IE 1A Owned[/color]\r\n[color=#000000]Severity: Low[/color]\r\n[color=#000000]Status: Pending Provider[/color]\r\n[color=#000000]\r\n[/color]\r\n[color=#000000]Description:[/color]\r\n[color=#000000]======= Date: 19Aug13   Time: 15:11   (Ekkapong Nganpongsa) =======[/color]\r\n[color=#000000]agt inform windows slow respond 1pc acer L[/color]\r\n[color=#000000]and windows always show out of memory 1pc acer L[/color]\r\n[color=#000000]\r\n[/color]\r\n[color=#000000]Solution:[/color]\r\n[color=#000000]======= Date: 19Aug13   Time: 15:14   (Ekkapong Nganpongsa) =======[/color]\r\n[color=#000000]Acer team pls onsite chk windows 2pc acer L[/color]\r\n[color=#000000]contact agt k.nong  076270958[/color]\r\n\r\n\r\n[b]Best Regards.[/b]\r\n[b]Ekkapong  Nganpongsa[/b]\r\n[b]Technical Coordination Officer,[/b]\r\n[b]Customer Service.[/b]\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)74 245 333 \r\nF: + 66 (0)74 246 233 \r\n[email=nawarat@thaiamadeus.com]ekkapong@thaiamadeus.com[/email]\r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url]', '27.254.13.130', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(20989, 168, 9568, 0, 'Tiwa_P', 38, '', 1376969784, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 20-8-2013 13:03 [/i]\n\nคูณ น้อง ให้เข้า Onsite 20/08/2013 9:00 Update K. Mong 16:25', '27.254.13.130', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(20990, 168, 9568, 0, 'Tiwa_P', 38, '', 1376969851, 'Staff On Site : Narin_k\r\nCase no :\r\nDate : 19-08-13 /15:15 \r\nSolution :Clean Virus Remove Program\r\nClose Job: 20/08/2013 08:36\r\nComment :-\r\nContact : 02-2079181 k.Wareeyod', '27.254.13.130', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(20991, 168, 9569, 1, 'Tiwa_P', 38, 'L Innertech 11 / 20-8-13 / 9.22/ LTR No: 718890 : Trithum : COMPLETE (NETWORK)', 1376970026, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 20-8-2013 21:04 [/i]\n\nStaff On Site : Trithum\r\nCase no :\r\nDate :  20-8-13 / 9.22\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3][color=#000000][font=Calibri]Message Created: 20AUG2013 09:16[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 20AUG2013 09:04 by Warunee Chuainueang[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Universal Travel Link & Service Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]184/105 Forum Tower, 19th Floor, Ratchadapisek Rd., Huaykwang[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6626453542[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6626453541[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 718890[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: unable to print screen[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Open[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 20Aug13   Time: 09:16   (Wareeyot Vongvanich) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls onsite contact K.Ao tel 081-905-5846 [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls check group network because printer cannot print[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best Regards,[/b]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Wareeyot Vongvanich\r\nTechnical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=wareeyot@thaiamadeus.com][color=#0000ff]wareeyot@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.130', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(20992, 168, 9564, 0, 'Tiwa_P', 38, '', 1376970215, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 20-8-2013 13:10 [/i]\n\nStaff On Site : Siridon\r\nCase no : 803953Y\r\nDate : 19-8-13 / 11.31 \r\nSolution : Ghost Image, Reinstall CID, Add Printer, Share Printer, Set ProPrinter, Update Antivirus\r\nClose Job: 20/08/2013 13:05\r\nComment :\r\nContact : 02-2079181 k. Wareeyod', '125.24.195.133', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(20993, 168, 9570, 1, 'Tiwa_P', 38, 'L INNERTECH ACER 11 / 20-08-13 / 11.14 / LTR No: 718942 / URGENT  : JJL Udorn Thani : Complete ( SW)', 1376972639, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 20-8-2013 15:50 [/i]\n\nStaff On Site : JJL [font=Calibri][size=3][color=#000000]Udorn Thani[/color][/size][/font]\r\nJob acer : [color=#000000]806328Y[/color]\r\nDate : 20-08-13 / 11.14 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3][color=#000000][font=Calibri]Message Created: [/font]20[font=Calibri]AUG[/font]2013 11:10[/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Call Received [/font]20[font=Calibri]AUG[/font]2013 10:40[font=Calibri] by Nichakamol Phruksachat[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000]From Unknown/[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]from company: Air Star Travel Co., Ltd.Part.[/color][/size][/font]\r\n[size=3][color=#000000]20/10[font=Calibri] Moo [/font]13[font=Calibri], T. Kumphawapi,[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000]A. Kumphawapi,[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]Udorn Thani[/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Phone:+[/font]6642202216[/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+[/font]6642334303[/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]LTR No: [/font]718942[/color][/size]\r\n[font=Calibri][size=3][color=#000000]Title: Amadeus Selling Platform[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]Severity: Low[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]Status: Pending Provider[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]Description:[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]Solution:[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000]======= [font=Calibri]Date: [/font]20[font=Calibri]Aug[/font]13[font=Calibri]   Time: [/font]11:10   ([font=Calibri]Mongkol Jokkaew) =======[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000]pls on site chk ipconfig gateway and routing problem net slow all time [/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]agent request  out internet  gateway agent only [/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]user k. bang on tel [/font]042 202 216[/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Mongkol  Jokkaew[/b]\r\n[b]Senior Technical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9000\r\nF: + 66 2 207 9198\r\n[email=mongkol@thaiamadeus.com][color=#0000ff]mongkol@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.130', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(20994, 168, 9570, 0, 'Tiwa_P', 38, '', 1376973489, 'คุณบังอร ให้เข้า Onsite 15:00 Update K. Wareeyod 11:38', '27.254.13.130', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(20997, 168, 9571, 0, 'Tiwa_P', 38, '', 1376997136, 'Staff On Site : Wisan\r\nJob acer : 807312Y\r\nDate : 20-08-13 / 15.08 \r\nSolution : Ghost Image Install Vista Test Print\r\nClose Job: 18:04\r\nComment : ทาง คุณแชมป์ แจ้งว่าไม่มี Data สำคัญ สามารถ Ghost ได้เลย\r\nContact : 02-2079181 k. Mongkol', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(20998, 168, 9572, 1, 'Tiwa_P', 38, 'L INNERTECH ACER 11 / 20-08-13 / 17.33 / LTR No: 719113 : Siridon :COMPLETE', 1376998605, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 21-8-2013 12:48 [/i]\n\nStaff On Site : Siridon\r\nCase no : [color=#000000]807769Y[/color]\r\nDate : 20-08-13 / 17.33 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3][color=#000000][font=Calibri]Message Created: 20AUG2013 17:29[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 20AUG2013 17:21 by Theeradet Thammapanya[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: T.T.O. Travel Service Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]240 Soi Charoen Rat 7, Bang Khlo, Bangkhorlaem[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6622949797[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6622945641[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 719113[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:1A Selling Platform-Local script&appli.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- T/a request Tech check virus[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 20Aug13   Time: 17:25   (Mongkol Jokkaew) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls on site clean virus 1 pc acer [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]user k. rawasut tel 02 294 9797 [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]request on site 21-08-13  09.00 am[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Mongkol  Jokkaew[/b]\r\n[b]Senior Technical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9000\r\nF: + 66 2 207 9198\r\n[email=mongkol@thaiamadeus.com][color=#0000ff]mongkol@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.130', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(20999, 168, 9569, 0, 'Tiwa_P', 38, '', 1377007433, 'Staff On Site : Trithum\r\nCase no :\r\nDate :  20-8-13 / 9.22\r\nSolution : Check Group Network ,Reinstall Client for Microsoft Networks & Check Network ID ,Test Print All Group\r\nClose Job: 11.59\r\nComment : Ping IP Router ไม่เจอ ..แต่ออก Internet ได้\r\nContact : 02-2079181 k. Mongkol', '124.121.158.68', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21000, 168, 9573, 1, 'Tiwa_P', 38, 'L Innertech 11 / 21-08-13 / 9:15 / LTR No: 719138 : Trithum : COMPLETE (S/W)', 1377051567, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 21-8-2013 21:41 [/i]\n\nStaff On Site : Trithum\r\nCase no : 808070Y\r\nDate : 21-08-13 | 9.15\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.   \r\n\r\n[size=3][color=#000000][font=Calibri]Message Created: 21AUG2013 09:08[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 21AUG2013 09:05 by Chiraphong Khumkhrong[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Win Tour Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]6th Floor, Panavong Building 104, Surawongse Rd., Bangrak[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6622362346[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6622371887[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 719138[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:1A Selling Platform-Local script&appli.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 21Aug13   Time: 09:07   (Weranon Klaiprayoun) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- can\'t boot windows[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- contact K.Suriya 02 2362-346 # 104,107[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best regards,[/b]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Weranon Klaiprayoun [/b]\r\n[b]Technical Support [/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=weranon@thaiamadeus.com][color=#0000ff]weranon@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '58.8.131.90', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21001, 168, 9574, 1, 'Tiwa_P', 38, 'L Innertech 10 / 21-08-13 / 9.58 / LTR No: 719159: Tachapong : complete', 1377058388, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 21-8-2013 17:52 [/i]\n\nStaff On Site : Tachapong\r\nCase no : [color=#000000]808250Y[/color]\r\nDate :  21-08-13 / 9.58\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k. \r\n\r\n[size=3][font=Calibri][color=#1f497d]Message Created: 21AUG2013 09:56[/color][/font][/size]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[size=3][font=Calibri][color=#1f497d]Call Received 21AUG2013 09:47 by Nawarat Tuntikapong[/color][/font][/size]\r\n[size=3][font=Calibri][color=#1f497d]From K. Ple[/color][/font][/size]\r\n[size=3][font=Calibri][color=#1f497d]from company: ST Deluxe Tour Co., Ltd.[/color][/font][/size]\r\n[size=3][font=Calibri][color=#1f497d]175-177 BUI Building, 2nd Floor, Surawongse Rd., Suriyawongse, Bangrak[/color][/font][/size]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[size=3][font=Calibri][color=#1f497d]Bangkok[/color][/font][/size]\r\n[size=3][font=Calibri][color=#1f497d]Phone:+6626347000[/color][/font][/size]\r\n[size=3][font=Calibri][color=#1f497d]Fax:+6622672555[/color][/font][/size]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[size=3][font=Calibri][color=#1f497d]LTR No: 719159[/color][/font][/size]\r\n[size=3][font=Calibri][color=#1f497d]Title: T/Request: Keyboard & Mouse[/color][/font][/size]\r\n[size=3][font=Calibri][color=#1f497d]Severity: Low[/color][/font][/size]\r\n[size=3][font=Calibri][color=#1f497d]Status: Open[/color][/font][/size]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[size=3][font=Calibri][color=#1f497d]Description:[/color][/font][/size]\r\n[size=3][font=Calibri][color=#1f497d]======= Date: 21Aug13   Time: 09:56   (Nawarat Tuntikapong) =======[/color][/font][/size]\r\n[size=3][font=Calibri][color=#1f497d]- Please replace 1 Acer Keyboard, due to the letter is not clear[/color][/font][/size]\r\n[size=3][font=Calibri][color=#1f497d]- Contact K.Ple 02-634 7000[/color][/font][/size]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Nawarat Tuntikapong[/b]\r\n[b]Senior Technical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9117\r\nF: + 66 2 207 9198\r\n[email=akharate@thaiamadeus.com][color=#0000ff]nawarat@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.130', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21002, 168, 9575, 1, 'Tiwa_P', 38, 'L Innertech 11 / 21-8-13 / 10.24/ LTR No: 719175 : Siridon : COMPLETE', 1377058464, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 21-8-2013 13:19 [/i]\n\nStaff On Site : Siridon \r\nCase no :\r\nDate : 21-8-13 / 10.24\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.   \r\n[size=3][color=#000000][font=Calibri]Message Created: 21AUG2013 10:18[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 21AUG2013 10:16 by Wareeyot Vongvanich[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: T.T.O. Travel Service Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]240 Soi Charoen Rat 7, Bang Khlo, Bangkhorlaem[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6622949797[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6622945641[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 719175[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:1A Selling Platform-Local script&appli.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Open[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 21Aug13   Time: 10:17   (Wareeyot Vongvanich) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]contact K.jipattra  tel 02 294 9797 [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls onsite check pc[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[b]Best Regards,[/b]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Wareeyot Vongvanich\r\nTechnical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=wareeyot@thaiamadeus.com][color=#0000ff]wareeyot@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.130', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21003, 168, 9576, 1, 'Tiwa_P', 38, 'L Innertech Acer / 21-8-13 / 10.56 / LTR No: 719191 / urgent : Trithum : COMPLETE (S/W)', 1377058535, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 21-8-2013 21:40 [/i]\n\nStaff On Site : Trithum\r\nCase no : 808542Y  \r\nDate : 21-8-13 / 10.56\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.   \r\n\r\n[size=3]Message Created: 21AUG2013 10:53[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Call Received 21AUG2013 10:41\r\nby Warunee Chuainueang[/size]\r\n[size=3]From Unknown/[/size]\r\n[size=3]from company: Century Travel Agency Co., Ltd.[/size]\r\n[size=3]365-7 Jakrapatdipong Rd., Pomprab[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Bangkok[/size]\r\n[size=3]Phone:+6626218212[/size]\r\n[size=3]Fax:+6626218211[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]LTR No: 719191[/size]\r\n[size=3]Title: T/Request:CPU[/size]\r\n[size=3]Severity: Low[/size]\r\n[size=3]Status: Pending Provider[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Description:[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Solution:[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]======= Date: 21Aug13   Time: 10:53   (Burin Chinapattarapong) =======[/size]\r\n[size=3]pls on site chk CID all office ID  pc acer 1 pc problem  k.lek 02 6218288[/size]\r\n[size=3]\r\n[/size]\r\n[b]Best Regards,[/b]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Burin Chinapattarapong [/b]\r\n[b]Technical Support [/b]\r\nCutomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=burin@thaiamadeus.com][color=#0000ff]burin@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.130', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21004, 168, 9577, 1, 'Tiwa_P', 38, 'L Inner 12 Acer / 21-08-13 / 10:55 / LTR No: 719195 : JJL Chiangmai : complete', 1377058705, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 21-8-2013 17:46 [/i]\n\nStaff On Site : JJL [size=3][color=#000000][font=Calibri]Chiangmai[/font][/color][/size]\r\nCase no :\r\nDate : 21-08-13 / 10:55 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.   \r\n[size=3][color=#000000][font=Calibri]Message Created: 21AUG2013 10:55[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 21AUG2013 10:54 by Surasak Pongsiri[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: World Express Chiangmai Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]164/108-9 Changklan Rd., A. Muang[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Chiangmai[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6653272383[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6653272101[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 719195[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:OS or IE 1A Owned[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]Description:[/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]- can\'t boot windows[/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]Solution:[/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]======= Date: 21Aug13   Time: 10:55   (Surasak Pongsiri) =======[/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]- please onsite check windows[/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]- contact k.edd (1a) 081-5851886[/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best Regards.[/b]\r\n[font=Calibri]\r\n[/font]\r\n[b]Surasak   Pongsiri[/b]\r\n[b]Technical Support (Chiangmai Office)[/b]\r\n[b]Customer Service [/b]\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)53 226 336 \r\nF: + 66 (0)53 226 335\r\n[email=akharate@thaiamadeus.com][color=#0000ff]surasak@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.130', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21005, 168, 9572, 0, 'Tiwa_P', 38, '', 1377059697, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 21-8-2013 11:37 [/i]\n\nStaff On Site : Siridon\r\nCase no : 807769Y\r\nDate : 20-08-13 / 17.33 \r\nSolution : Ghost Image, Reinstall CID, Add Printer, Share Printer, Set Proprinter, Update Antivirus\r\nClose Job: 11:37\r\nComment :\r\nContact : 02-2079181 k.Burin', '58.8.158.27', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21006, 168, 9575, 0, 'Tiwa_P', 38, '', 1377059723, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 21-8-2013 13:19 [/i]\n\nStaff On Site : Siridon \r\nCase no :\r\nDate : 21-8-13 / 10.24\r\nSolution : Scan Virus, Clear Temp, Remove Other Program\r\nClose Job: 13:18\r\nComment :\r\nContact : 02-2079181 k. Burin', '58.8.158.27', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21007, 168, 9577, 0, 'Tiwa_P', 38, '', 1377081983, 'Staff On Site : JJL Chiangmai\r\nCase no :\r\nDate : 21-08-13 / 10:55 \r\nSolution :Ghost Master, Reinstall CID\r\nClose Job:13.01\r\nComment :\r\nContact : 02-2079181 k.  Surasak', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21008, 168, 9576, 0, 'Tiwa_P', 38, '', 1377082248, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 21-8-2013 21:41 [/i]\n\nStaff On Site : Trithum\r\nCase no :808542Y \r\nDate : 21-8-13 / 10.56\r\nSolution :Register CID 2 PC, Set Pro Printer (Dgen & Dair) , Shared Print ,Change Computer Name ,Test Print\r\nClose Job:13.56\r\nComment : -\r\nContact : 02-2079181 k. Burin', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21009, 168, 9574, 0, 'Tiwa_P', 38, '', 1377082353, 'Staff On Site : Tachapong\r\nCase no : 808250Y\r\nDate :  21-08-13 / 9.58\r\nSolution :Change Keyboard\r\nClose Job:11.19\r\nComment :\r\nContact : 02-2079181 k.Wareeyot', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21010, 168, 9574, 0, 'Tiwa_P', 38, '', 1377082371, 'Staff On Site : Tachapong\r\nCase no : 808250Y\r\nDate :  21-08-13 / 9.58\r\nSolution :Change Keyboard\r\nClose Job:11.19\r\nComment :\r\nContact : 02-2079181 k.Wareeyot', '58.11.96.221', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21011, 168, 9573, 0, 'Tiwa_P', 38, '', 1377082668, 'Staff On Site : Trithum\r\nCase no : 808070Y\r\nDate : 21-08-13 | 9.15\r\nSolution :Ghost Image, Reinstall CID, Set Printer\r\nClose Job:10.56\r\nComment :\r\nContact : 02-2079181 k.  Wareeyot', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21012, 168, 9523, 0, 'Tiwa_P', 38, '', 1377096275, 'Staff On Site : TRITHUM\r\nCase no : \r\nDate :7-8-13 / 15.01 \r\nSolution : Agent Pending Windows \r\nClose Job: 8/08/2013 ,10.58\r\nComment :\r\nContact : 02-2079181 k.  Vareeyot', '110.169.163.181', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21013, 168, 9578, 1, 'Tiwa_P', 38, 'L Innertech Acer / 22-8-13 / 9.46 / LTR No: 719382 : Phongpipath : COMPLETE', 1377139848, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 22-8-2013 15:56 [/i]\n\nStaff On Site : Phongpipath\r\nCase no : [font=&quot;][size=11.0pt]810423Y[/size][/font]\r\nDate : 22-8-13 / 9.46\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n\r\n[size=3]Message Created: 22AUG2013 09:42[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Call Received 22AUG2013 09:39 by Warunee Chuainueang[/size]\r\n[size=3]From K. RACHAN/[/size]\r\n[size=3]from company: Prestige Holiday Tours[/size]\r\n[size=3]1144/36 Pattanakarn Rd., (Corner of Soi 30), Suanluang, Suanluang[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Bangkok[/size]\r\n[size=3]Phone:+6623183800[/size]\r\n[size=3]Fax:+6623183787[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]LTR No: 719382[/size]\r\n[size=3]Title: T/Request:CPU[/size]\r\n[size=3]Severity: Low[/size]\r\n[size=3]Status: Pending Provider[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Description:[/size]\r\n[size=3]got virus[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Solution:[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]======= Date: 22Aug13   Time: 09:42   (Burin Chinapattarapong) =======[/size]\r\n[size=3]Pls onsite scan & clean virus , contact K.rachan 023183800#12[/size]\r\n[size=3]\r\n[/size]\r\n[b]Best Regards,[/b]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Burin Chinapattarapong [/b]\r\n[b]Technical Support [/b]\r\nCutomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=burin@thaiamadeus.com][color=#0000ff]burin@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '58.11.96.221', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21014, 168, 9579, 1, 'Tiwa_P', 38, 'L Innertech 11 / 22-8-13 / 9.30/ LTR No: 719373 : Trithum : COMPLETE (S/W)', 1377139901, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 22-8-2013 17:03 [/i]\n\nStaff On Site : Trithum\r\nCase no : [font=&quot][size=11.0pt]810432Y[/size][/font]\r\nDate : 22-8-13 / 9.30\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n\r\n[size=3][color=#000000][font=Calibri]Message Created: 22AUG2013 09:21[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 22AUG2013 09:16 by Wimmala Srisung[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From atchana/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: K Line Logistics (Thailand) Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]33/88 Wall Street Tower, 22nd Floor, Room 2203,[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Surawongse Rd., Suriyawongse, Bangrak[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6622670768[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6622367077[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 719373[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:1A Selling Platform-Local script&appli.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Open[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 22Aug13   Time: 09:20   (Wareeyot Vongvanich) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls onsite K.atjana tel 02-267-0768-74[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls check pc pc have blu screen[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[b]Best Regards,[/b]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Wareeyot Vongvanich\r\nTechnical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=wareeyot@thaiamadeus.com][color=#0000ff]wareeyot@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '58.11.96.221', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21015, 168, 9580, 1, 'Tiwa_P', 38, 'ACER ACCESS/22-08-13/09.46/LTR No: 719381 : Trithum  : CANCEL JOB', 1377140782, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-8-2013 00:48 [/i]\n\nStaff On Site : Trithum\r\nCase no : [font=&quot][size=11.0pt]810505Y[/size][/font]\r\nDate : 22-08-13/09.46\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n\r\n[color=red][size=12pt][font=Calibri]Pls onsite tomorrow [/font][/size][/color]10.00[font=Calibri][color=red][size=12pt] AM.[/size][/color][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Message Created: [/font]22[font=Calibri]AUG[/font]2013 09:44[/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received [/font]22[font=Calibri]AUG[/font]2013 09:38[font=Calibri] by Narong Taveerat[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000]From unknown/[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]from company: [b]Tera International Commercial[/b][/color][/size][/font]\r\n[size=3][color=#000000]123[font=Calibri] Soi Sirinthorn [/font]7[font=Calibri], Sirinthorn Rd., Bangbumru, Bangplad[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]Bangkok[/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Phone:+[/font]6624330191[/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+[/font]6624347373[/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]LTR No: [/font]719381[/color][/size]\r\n[font=Calibri][size=3][color=#000000]Title: T/Request:Laptop & Server[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]Severity: Low[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]Status: Open[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]Description:[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]Solution:[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000]======= [font=Calibri]Date: [/font]22[font=Calibri]Aug[/font]13[font=Calibri]   Time: [/font]09:44[font=Calibri]  [/font] ([font=Calibri]Narong Taveerat) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Pls install CID BKKIJ[/font]310[font=Calibri]K for office remote ticketing  on notebook Agent contact K. Renu [/font]092-458 4407[/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]Call back amadeus if agent use IE10 or Windows 8[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Office ID : BKKIJ[/font]310[font=Calibri]K [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font]5866[font=Calibri]B[/font]819 [font=Calibri][/font]177960570052[/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]Entry Remote [/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]JUMO/-BKKOK[/font]2134/[font=Calibri]T-[/font]58661[font=Calibri]E[/font]35/[font=Calibri]XXXXYY/AS[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]JUM/O-BKKIQ[/font]3112/[font=Calibri]T-[/font]586687[font=Calibri]ED/XXXXYY/AS[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]JUM/O-BKKIQ[/font]3440/[font=Calibri]T-[/font]58667[font=Calibri]E[/font]77/[font=Calibri]XXXXYY/AS[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]Authorize sign in : [/color][/size][/font]\r\n[size=3][color=#000000]0226[font=Calibri]RN  Khun Renu[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best Regards.[/b]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Narong Taveerat [/b]\r\n[b]Senior Technical Support [/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=narong@thaiamadeus.com][color=#0000ff]narong@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '58.11.96.221', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(21016, 168, 9581, 1, 'Tiwa_P', 38, 'L Innertech 11 / 22-8-13 / 11.32/ LTR No: 719426 : Trithum : COMPLETE (S/W)', 1377150420, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 22-8-2013 17:05 [/i]\n\nStaff On Site : Trithum\r\nCase no : [font=&quot][size=11.0pt]810980Y[/size][/font]\r\nDate : 22-8-13 / 11.32\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\nMessage Created: 22AUG2013 11:28\r\n \r\nCall Received 22AUG2013 11:18 by Nicharath Wimonpitirath\r\nFrom unkown/\r\nfrom company: Network Travel Ltd., Part. / Branch of PawanaTour\r\n154/1 Tani Rd., Soi Rambuttri or Soi Wientai Hotel, OppositeStandard & Nakonthon Bank, Banglumpoo\r\n \r\nBangkok\r\nPhone:+6626293954\r\nFax:+6626293952\r\n \r\nLTR No: 719426\r\nTitle: Amadeus Selling Platform\r\nSeverity: Low\r\nStatus: Open\r\n \r\nDescription:\r\nSlow response.\r\n \r\nSolution:\r\n \r\n======= Date: 22Aug13   Time: 11:28   (WareeyotVongvanich) =======\r\npls onsite contact K.coder tel 02-280-8018\r\npls check pc pc cannot  boot\r\n \r\n[b][font=&quot;][size=10.0pt]Best Regards,[/size][/font][/b]\r\n\r\n\r\n[b][font=&quot;][size=10.0pt]Wareeyot Vongvanich[/size][/font]\r\n[font=&quot;][size=7.5pt]TechnicalSupport[/size][/font][/b][font=&quot;][size=7.5pt]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=wareeyot@thaiamadeus.com]wareeyot@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n\r\n[/size][/font]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21017, 168, 9582, 1, 'Tiwa_P', 38, 'L INNERTECH ACER  / 22-08-13 / 12.04 / LTR No: 719453 : Phongpipath : COMPLETE', 1377150503, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 22-8-2013 15:55 [/i]\n\nStaff On Site : Phongpipath\r\nCase no :  [font=&quot;][size=11.0pt]811059Y[/size][/font]\r\nDate : 22-08-13 / 12.04\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k. \r\n\r\nMessage Created: [font=&quot;]22[/font]AUG[font=&quot;]2013 12:09[/font]\r\n \r\nCall Received [font=&quot;]22[/font]AUG[font=&quot;]2013 12:05[/font] byNicharath Wimonpitirath\r\nFrom Unknown/\r\nfrom company: Prestige Holiday Tours\r\n[font=&quot;]1144/36[/font]Pattanakarn Rd., (Corner of Soi [font=&quot;]30)[/font],Suanluang, Suanluang\r\n \r\nBangkok\r\nPhone:+[font=&quot;]6623183800[/font]\r\nFax:+[font=&quot;]6623183787[/font]\r\n \r\nLTR No: [font=&quot;]719453[/font]\r\nTitle: T/Request: Other applications\r\nSeverity: Low\r\nStatus: Pending Provider\r\n \r\nDescription:\r\nMore install Anti virus\r\n \r\nSolution:\r\n \r\n[font=&quot;]=======[/font]Date: [font=&quot;]22[/font]Aug[font=&quot;]13[/font]  Time: [font=&quot;]12:08[/font][font=&quot;]   ([/font]MongkolJokkaew) =======\r\npls on site install antivirus [font=&quot;]2 [/font]pc acer\r\n \r\n[b][font=&quot;][size=9.0pt]Mongkol  Jokkaew[/size][/font][/b]\r\n[b][font=&quot;][size=7.5pt]Senior Technical Support[/size][/font][/b]\r\n[font=&quot;][size=7.5pt]Customer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9000\r\nF: + 66 2 207 9198\r\n[email=mongkol@thaiamadeus.com]mongkol@thaiamadeus.com[/email]\r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url][/size][/font][color=#1F497D][/color]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21018, 168, 9583, 1, 'Tiwa_P', 38, 'L Innertech 11 / 22-8-13 / 13.42 / LTR No: 719481 : Trithum : COMPLETE (S/W)', 1377156237, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 22-8-2013 17:14 [/i]\n\nStaff On Site : Trithum\r\nCase no : [font=&quot][size=11.0pt]811390Y[/size][/font]\r\nDate : 22-8-13 / 13.42\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n[font=&quot;]MessageCreated: 22AUG2013 13:38[/font]\r\n\r\n\r\n[font=&quot;]CallReceived 22AUG2013 13:37 by Burin Chinapattarapong[/font]\r\n[font=&quot;]Fromunkown/[/font]\r\n[font=&quot;]fromcompany: Network Travel Ltd., Part. / Branch of Pawana Tour[/font]\r\n[font=&quot;]154/1Tani Rd., Soi Rambuttri or Soi Wientai Hotel, Opposite Standard & NakonthonBank, Banglumpoo[/font]\r\n\r\n\r\n[font=&quot;]Bangkok[/font]\r\n[font=&quot;]Phone:+6626293954[/font]\r\n[font=&quot;]Fax:+6626293952[/font]\r\n\r\n\r\n[font=&quot;]LTRNo: 719481[/font]\r\n[font=&quot;]Title:T/Request:OS or IE 1A Owned[/font]\r\n[font=&quot;]Severity:Low[/font]\r\n[font=&quot;]Status:Pending Provider[/font]\r\n\r\n\r\n[font=&quot;]Description:[/font]\r\n\r\n\r\n\r\n\r\n[font=&quot;]Solution:[/font]\r\n\r\n\r\n[font=&quot;]=======Date: 22Aug13   Time: 13:38   (Burin Chinapattarapong)=======[/font]\r\n[font=&quot;]plsonsite contact K.coder tel 02-280-8018[/font]\r\n[font=&quot;]plscheck pc pc cannot  boot[/font]\r\n\r\n\r\n[b][font=&quot;][size=9.0pt]Best Regards,[/size][/font][/b][b][font=&quot;][size=10.0pt][/size][/font][/b]\r\n\r\n\r\n[b][font=&quot;][size=10.0pt]Burin Chinapattarapong [/size][/font][/b]\r\n[b][font=&quot;][size=7.5pt]TechnicalSupport [/size][/font][/b]\r\n[font=&quot;][size=7.5pt]CutomerService \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=burin@thaiamadeus.com]burin@thaiamadeus.com[/email]\r\n[url=http://www.thaiamadeus.com]www.thaiamadeus.com[/url][/size][/font]', '27.254.13.131', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0);
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(21019, 168, 9584, 1, 'Tiwa_P', 38, 'L Innertech Acer /22-08-13 /13:42 /LTR No: 719482 : Songkla : JJL : Complete', 1377156326, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 23-8-2013 11:24 [/i]\n\nStaff On Site : JJL\r\nCase no : 811399Y\r\nDate : 22-08-13 /13:42\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n[font=&quot;][size=10.0pt]MessageCreated: [/size][/font][font=&quot;][size=11.0pt]22[/size][/font][font=&quot;][size=10.0pt]AUG[/size][/font][font=&quot;][size=11.0pt]201313:40[/size][/font][font=&quot;][size=10.0pt][/size][/font]\r\n\r\n\r\n[font=&quot;][size=10.0pt]CallReceived [/size][/font][font=&quot;][size=11.0pt]22[/size][/font][font=&quot;][size=10.0pt]AUG[/size][/font][font=&quot;][size=11.0pt]201313:40[/size][/font][font=&quot;][size=10.0pt] byEkkapong Nganpongsa[/size][/font]\r\n[font=&quot;][size=10.0pt]Fromunknown/[/size][/font]\r\n[font=&quot;][size=10.0pt]fromcompany: Sunny Tours Co., Ltd. / HDY[/size][/font]\r\n[font=&quot;][size=11.0pt]1[/size][/font][font=&quot;][size=10.0pt] Soi Hadyai City, HatYai[/size][/font]\r\n\r\n\r\n[font=&quot;][size=10.0pt]Songkhla[/size][/font]\r\n[font=&quot;][size=10.0pt]Phone:+[/size][/font][font=&quot;][size=11.0pt]6674354444[/size][/font][font=&quot;][size=10.0pt][/size][/font]\r\n[font=&quot;][size=10.0pt]Fax:+[/size][/font][font=&quot;][size=11.0pt]6674237487[/size][/font][font=&quot;][size=10.0pt][/size][/font]\r\n\r\n\r\n[font=&quot;][size=10.0pt]LTRNo: [/size][/font][font=&quot;][size=11.0pt]719482[/size][/font][font=&quot;][size=10.0pt][/size][/font]\r\n[font=&quot;][size=10.0pt]Title:T/Request:CPU[/size][/font]\r\n[font=&quot;][size=10.0pt]Severity:Low[/size][/font]\r\n[font=&quot;][size=10.0pt]Status:Pending Provider[/size][/font]\r\n\r\n\r\n[font=&quot;][size=10.0pt]Description:[/size][/font]\r\n[font=&quot;][size=11.0pt]=======[/size][/font][font=&quot;][size=10.0pt]Date: [/size][/font][font=&quot;][size=11.0pt]22[/size][/font][font=&quot;][size=10.0pt]Aug[/size][/font][font=&quot;][size=11.0pt]13[/size][/font][font=&quot;][size=10.0pt]   Time: [/size][/font][font=&quot;][size=11.0pt]13:40[/size][/font][font=&quot;][size=11.0pt]   ([/size][/font][font=&quot;][size=10.0pt]EkkapongNganpongsa) =======[/size][/font]\r\n[font=&quot;][size=10.0pt]Agtinform unable use and access windows[/size][/font]\r\n\r\n\r\n\r\n\r\n[font=&quot;][size=10.0pt]Solution:[/size][/font]\r\n[font=&quot;][size=11.0pt]=======[/size][/font][font=&quot;][size=10.0pt]Date: [/size][/font][font=&quot;][size=11.0pt]22[/size][/font][font=&quot;][size=10.0pt]Aug[/size][/font][font=&quot;][size=11.0pt]13[/size][/font][font=&quot;][size=10.0pt]   Time: [/size][/font][font=&quot;][size=11.0pt]13:40[/size][/font][font=&quot;][size=11.0pt]   ([/size][/font][font=&quot;][size=10.0pt]EkkapongNganpongsa) =======[/size][/font]\r\n[font=&quot;][size=10.0pt]Acerteam pls onsite chk hardware [/size][/font][font=&quot;][size=11.0pt]1[/size][/font][font=&quot;][size=10.0pt]pc acer L[/size][/font]\r\n[font=&quot;][size=10.0pt]Contactagt k.judee [/size][/font][font=&quot;][size=11.0pt]089-6594725[/size][/font][font=&quot;][size=10.0pt][/size][/font]\r\n\r\n\r\n[b][font=&quot;][size=11.0pt]Best Regards.[/size][/font][/b][font=&quot;][size=11.0pt][/size][/font]\r\n[b][font=&quot;][size=11.0pt]Ekkapong  Nganpongsa[/size][/font][/b]\r\n[b][font=&quot;][size=10.0pt]Technical Coordination Officer,[/size][/font][/b][font=&quot;][/font]\r\n[b][font=&quot;][size=10.0pt]Customer Service.[/size][/font][/b][font=&quot;][size=11.0pt][/size][/font]\r\n[font=&quot;][size=10.0pt]THAI-Amadeus Southeast Asia Co.,Ltd. \r\n[/size][/font][font=&quot;][size=10.0pt]T: + 66 (0)74 245 333 \r\nF: + 66 (0)74 246 233 \r\n[/size][/font][email=nawarat@thaiamadeus.com][font=&quot;][size=11.0pt]ekkapong@thaiamadeus.com[/size][/font][/email]\r\n[url=http://www.thaiamadeus.com/][font=&quot;][size=11.0pt]www.thaiamadeus.com[/size][/font][/url]\r\n[font=&quot;][size=11.0pt][/size][/font]', '27.254.13.131', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(21020, 168, 9530, 0, 'Tiwa_P', 38, '', 1377157701, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 22-8-2013 14:56 [/i]\n\nStaff On Site : JJL\r\nCase no :\r\nDate : 8 Aug 13 - 17.47\r\nSolution : [size=2][font=&quot;]Withdraw 1 Acer PC (LeasingAcer-Inner11), 1 Printer OKI-184.[/font][font=&quot;][/font]\r\n[font=&quot;](1 Acer PC, 1Printer transfer to agent Amata Villa [/font][/size]\r\nClose Job: 12:04\r\nComment :\r\nContact : 02-2079181 k. Surasak', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21021, 168, 9556, 0, 'Tiwa_P', 38, '', 1377157769, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 29-8-2013 13:40 [/i]\n\nStaff On Site : Trithum\r\nCase no : [b]800905Y[/b]\r\nDate : 16 Aug 13 - 11.52  \r\nSolution : Office Relocate 17 PC (L-11 ,L12),Re-Check Amadeus Configure,Test Print ALL OK\r\nClose Job: 29-08-2013 ,11.39\r\nComment : -\r\nContact : 02-2079181 k. Weeranon', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21030, 168, 9584, 0, 'Tiwa_P', 38, '', 1377227702, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 23-8-2013 11:24 [/i]\n\nStaff On Site : JJL\r\nCase no : 811399Y\r\nDate : 22-08-13 /13:42\r\nSolution : Change Ram 1 PC\r\nClose Job: 10:09\r\nComment :\r\nContact : 02-2079181 k. Burin', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21023, 168, 9582, 0, 'Tiwa_P', 38, '', 1377161452, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 22-8-2013 15:55 [/i]\n\nStaff On Site : Phongpipath\r\nCase no :  811059Y\r\nDate : 22-08-13 / 12.04\r\nSolution : Remove Antivirus, Install Symantec Antivirus 2PC\r\nClose Job: 15:00\r\nComment :\r\nContact : 02-2079181 k. Arjhan', '115.87.197.72', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21024, 168, 9578, 0, 'Tiwa_P', 38, '', 1377161558, '-Backup Data Update K.wareyot', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21025, 168, 9578, 0, 'Tiwa_P', 38, '', 1377161670, 'Staff On Site : Phongpipath\r\nCase no : 810423Y\r\nDate : 22-8-13 / 9.46\r\nSolution : Backup Data, Ghost Image, Reinstall CID, Add Printer, Set Propriter, Share Printer, Update Antivirus\r\nClose Job: 14:59\r\nComment :\r\nContact : 02-2079181 k. Arjhan', '115.87.197.72', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21026, 168, 9579, 0, 'Tiwa_P', 38, '', 1377165764, 'Staff On Site : Trithum\r\nCase no : 810432Y\r\nDate : 22-8-13 / 9.30\r\nSolution : Backup Data (Outlook.PST) ,Ghost Image ,Install Vista ,Set Pro Printer ,Add Print & Test | Add Shortcut (Icon Amadeus) 4 PC\r\nClose Job: 11.41\r\nComment : -\r\nContact : 02-2079181 k. Arjhan', '124.122.193.86', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21027, 168, 9581, 0, 'Tiwa_P', 38, '', 1377165944, 'Staff On Site : Trithum\r\nCase no : 810980Y\r\nDate : 22-8-13 / 11.32\r\nSolution : Backup Data ,Ghost Image ,Install Vista (components_ASP7) ,Set Proprinter ,Test Print \r\nClose Job: 14.39\r\nComment : -\r\nContact : 02-2079181 k. Burin', '124.122.193.86', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21028, 168, 9583, 0, 'Tiwa_P', 38, '', 1377166290, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 22-8-2013 17:14 [/i]\n\nStaff On Site : Trithum\r\nCase no : 811390Y\r\nDate : 22-8-13 / 13.42\r\nSolution : Check Hardware ,Clean RAM & Fans heatsinks,Backup Data ,Ghost Image ,Install Vista ,Cross Set Print \r\nClose Job: 15.17\r\nComment : 1 PC Control Print >>Remove Optimize Pro & Baidu & Test Print IEPJ\r\nContact : 02-2079181 k. Vareeyot', '124.122.193.86', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21029, 168, 9585, 1, 'Tiwa_P', 38, 'L Innertech Acer / 23-8-13 / 9.35 / LTR No: 719570 : Trithum : COMPLETE (NETWORK)', 1377226674, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 23-8-2013 16:13 [/i]\n\nStaff On Site : Trithum\r\nCase no : \r\nDate : 23-8-13 / 9.35 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k. \r\n\r\n[font=\"]MessageCreated: 23AUG2013 09:32[/font]\r\n\r\n\r\n[font=\"]CallReceived 22AUG2013 17:16 by Krisada Sadudeemeechaitaweechoke[/font]\r\n[font=\"]FromUnknown/[/font]\r\n[font=\"]fromcompany: Newspace International Trading Co., Ltd.[/font]\r\n[font=\"]184/61Forum Tower 15th Floor, Ratchadapisek Rd.[/font]\r\n\r\n\r\n[font=\"]Bangkok[/font]\r\n[font=\"]Phone:+6622456400[/font]\r\n[font=\"]Fax:+6622456406[/font]\r\n\r\n\r\n[font=\"]LTRNo: 719570[/font]\r\n[font=\"]Title:T/Request: DSL-Line[/font]\r\n[font=\"]Severity:Low[/font]\r\n[font=\"]Status:Pending Provider[/font]\r\n\r\n\r\n[font=\"]Description:[/font]\r\n\r\n\r\n[font=\"]=======Date: 22Aug13   Time: 17:20   (KrisadaSadudeemeechaitaweechoke) =======[/font]\r\n[font=\"]Agentrequest to check Internet, beacuse they inform thai internet speed is slow.[/font]\r\n[font=\"]Contact: Khun Lin[/font]\r\n\r\n\r\n[font=\"]Remark: Agent request to terminate Amdeus\'s Internet buy using Agent\'s Intermet [/font]\r\n[font=\"]Pleaseconfirm with agent again[/font]\r\n\r\n\r\n[font=\"]Solution:[/font]\r\n\r\n\r\n[font=\"]=======Date: 23Aug13   Time: 09:31   (Burin Chinapattarapong)=======[/font]\r\n[font=\"]Plsonsite check network connection and route all office , contact K.lin 022456400[/font]\r\n\r\n\r\n[b][font=\"][size=9pt]Best Regards,[/size][/font][/b][b][font=\"][size=10pt][/size][/font][/b]\r\n\r\n\r\n[b][font=\"][size=10pt]Burin Chinapattarapong [/size][/font][/b]\r\n[b][font=\"][size=7.5pt]Technical Support [/size][/font][/b]\r\n[font=\"][size=7.5pt]Cutomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=burin@thaiamadeus.com]burin@thaiamadeus.com[/email]\r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url][/size][/font][color=#3366cc][/color]', '115.87.197.72', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(21031, 168, 9586, 1, 'Tiwa_P', 38, 'Global Union Express / Phuket - Additional Install 1 Printer OKI-184 / 20 Aug 13 - 13.42  (LTR: 719025) : Narin_k : Phuket : COMPLETE', 1377231854, 'Staff On Site : Narin_k\r\nCase no : \r\nDate : 20 Aug 13 - 13.42\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n[b][font=&quot]Dear Acer Team,[/font][/b]\r\n[b][font=&quot] [/font][/b]\r\n[b][font=&quot]Kindly complete the following request.[/font][/b]\r\n[b][font=&quot] [/font][/b]\r\n[b][font=&quot]Agent name: Global Union Express / Phuket[/font][/b]\r\n[b]\r\n[/b]\r\n[b][font=&quot]Address: 22/14 Vanich Plaza, Luang Poh Rd., A. Muang, Phuket83000.[/font][/b]\r\n[b]\r\n[/b]\r\n[b][font=&quot]Tel:\r\n076-232 219[/font][/b]\r\n[b][font=&quot]Contact: คุณแหมว[/font][/b]\r\n[b]\r\n[/b][b][font=&quot][/font][/b]\r\n[b]\r\n[/b]\r\n[b][font=&quot]REIF: 1AV-13-759, [/font][/b][b][font=&quot]LTR: 719025.[/font][/b]\r\n[b]\r\n[/b]\r\n[b]\r\n[/b]\r\n[b][font=&quot]Request: -Additional Install 1 Printer OKI-184, 1 Printer CID.[/font][/b]\r\n[b][font=&quot]               [/font][/b]\r\n[b][font=&quot]              \r\n[/font][/b]\r\n[b][font=&quot]Configuration (HKTOK210H)[/font][/b]\r\n[b][font=&quot]PrinterCID                                       Set Mnemonic[/font][/b]\r\n[table=354] [tr]  [td=1,1,114]  [align=center][align=center][b][font=&quot]58 667BE3[/font][/b][/align][/align]  [/td]  [td=1,1,129]  [align=center][align=center][b][font=&quot]988082535092[/font][/b][/align][/align]  [/td]  [td=1,1,111]  [align=center][align=center][b][font=&quot]T21251[/font][/b][/align][/align]  [/td] [/tr][/table][b]\r\n[/b]\r\n[b]\r\n[/b]\r\n[b][font=&quot]Printer Number: [/font][/b][b][font=&quot]141322 (S/N: AK22019944C0).[/font][color=#1F497D][/color][/b]\r\n[b]\r\n[/b]\r\n[b]\r\n[/b]\r\n[b][font=&quot]Remark:[/font][/b][b][font=&quot] -Please add network printer driver, cross set and test print.[/font][/b]\r\n[b][font=&quot]                -Please inform property of all equipments by replythis e-mail.[/font][/b]\r\n[b][font=&quot] [/font][/b]\r\n[b]\r\n[/b]\r\n[b][font=&quot]Please onsite to install printer and CID on Friday 23th,Aug 2013 13.00.[/font][/b]\r\n[b]\r\n[/b]\r\n\r\n\r\n[b][font=&quot][size=9.0pt]Nawarat Tuntikapong[/size][/font][/b]\r\n[b][font=&quot][size=7.5pt]Senior Technical Support[/size][/font][/b]\r\n[font=&quot][size=7.5pt]Customer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9117\r\nF: + 66 2 207 9198\r\n[email=akharate@thaiamadeus.com]nawarat@thaiamadeus.com[/email]\r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url][/size][/font][color=black][/color]', '115.87.197.72', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21032, 168, 9586, 0, 'Tiwa_P', 38, '', 1377231874, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 23-8-2013 11:26 [/i]\n\nStaff On Site : Narin_k\r\nCase no : \r\nDate : 20 Aug 13 - 13.42\r\nSolution : [size=2][font=&quot]Additional Install 1 Printer OKI-184, 1 Printer CID.[/font] [/size]\r\nClose Job: 11:01\r\nComment :\r\nContact : 02-2079181 k. Weranon', '115.87.197.72', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21033, 168, 9587, 1, 'Tiwa_P', 38, 'L INNERTECH ACER / 23-08-13 / 12.11 / LTR No: 719680 : Werasak_k: ack &gt;??', 1377236316, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-8-2013 00:45 [/i]\n\nStaff On Site : Werasak_k\r\nCase no :\r\nDate : 23-08-13 / 12.11\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\nMessage Created: 23AUG2013 12:08\r\n \r\nCall Received 23AUG2013 12:05 by Linda Poonwongpracha\r\nFrom Unknown/\r\nfrom company: Imexco by CPN Travel Co., Ltd.\r\n13/9 Sukhumvit Rd., Klongtoey Nua, Wattana,\r\n \r\nBangkok\r\nPhone:+6622532175\r\nFax:+6622532389\r\n \r\nLTR No: 719680\r\nTitle: T/Request: Keyboard & Mouse\r\nSeverity: Low\r\nStatus: Pending Provider\r\n \r\nDescription:\r\n \r\n \r\nSolution:\r\n \r\n======= Date: 23Aug13   Time: 12:07  (Mongkol Jokkaew) =======\r\npls on site change k/b 1 pc acer user ladda tel 02 253 2175\r\n \r\n[b][font=&quot;][size=9.0pt]Mongkol  Jokkaew[/size][/font][/b]\r\n[b][font=&quot;][size=7.5pt]Senior Technical Support[/size][/font][/b]\r\n[font=&quot;][size=7.5pt]Customer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9000\r\nF: + 66 2 207 9198\r\n[email=mongkol@thaiamadeus.com]mongkol@thaiamadeus.com[/email]\r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url][/size][/font][color=#1F497D][/color]', '115.87.197.72', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21034, 168, 9588, 1, 'Tiwa_P', 38, 'L Innertech ACER / 23-08-13 / 14:20 / LTR No: 719719 : Siridon : COMPLETE', 1377242736, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 24-8-2013 08:55 [/i]\n\nStaff On Site : Siridon \r\nCase no :\r\nDate : 23-08-13 / 14:20 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k. \r\n\r\nMessage Created: 23AUG2013 14:12\r\n \r\nCall Received 23AUG2013 14:03 by Wimmala Srisung\r\nFrom unknown/\r\nfrom company: A Cross Travel And Leisure Co., Ltd.\r\n115 Rompomansion Bldg., Rm 105 , Rimtangrodsaipaknam Road\r\nKlongtoey , Klongtoey\r\nBangkok\r\nPhone:+6626712138\r\nFax:+6626713012\r\n \r\nLTR No: 719719\r\nTitle: TOT the host system is not responding\r\nSeverity: Low\r\nStatus: Pending Provider\r\n \r\nDescription:\r\n \r\n \r\nSolution:\r\n \r\n======= Date: 23Aug13   Time: 14:11  (Weranon Klaiprayoun) =======\r\n- pls onsite check driver lan 1 pc\r\n- contact K.Phat 02 671-2138\r\n \r\n[b][font=&quot;][size=8.0pt]Best regards,[/size][/font][/b]\r\n \r\n[b][font=&quot;][size=10.0pt]Weranon Klaiprayoun [/size][/font][/b]\r\n[b][font=&quot;][size=7.5pt]TechnicalSupport [/size][/font][/b]\r\n[font=&quot;][size=7.5pt]Customer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com]www.thaiamadeus.com[/url] [/size][/font]', '58.8.54.245', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21035, 168, 9585, 0, 'Tiwa_P', 38, '', 1377248376, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 23-8-2013 16:06 [/i]\n\nCheck Line Network\r\n[เนื่องจากต้องทำการ Chk Cable LAN ใหม่ทั้งหมด | สาย LAN อยู่ในราง]\r\n\r\nเบื้องต้น Line Internet มาใช้ Gateway ของ Amadeus ทั้งหมดจึงทำให้ Internet ช้ามาก\r\nUpdate K\'Mongkol', '101.108.217.246', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21036, 168, 9585, 0, 'Tiwa_P', 38, '', 1377248411, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 23-8-2013 17:11 [/i]\n\nStaff On Site : Trithum\r\nCase no : \r\nDate : 23-8-13 / 9.35 \r\nSolution : Check Line Network All Office [9 PC] เข้าหัว RJ-45 6 Unit Add Cable LAN 2 Point,Install Switch/Hub 1 Point Of Agent ,Join Router & Add Route ,Install Antivirus 1 PC & Clear Temp,Test All OK\r\nClose Job: 16.12\r\nComment : \r\nContact : 02-2079181 k. Burin', '101.108.217.246', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21037, 168, 9588, 0, 'Tiwa_P', 38, '', 1377248578, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 24-8-2013 08:54 [/i]\n\nStaff On Site : Siridon \r\nCase no :\r\nDate : 23-08-13 / 14:20 \r\nSolution : Ghost Image, Test OK\r\nClose Job:16:23\r\nComment :\r\nContact : 02-2079181 k. Arjhan', '58.8.248.58', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21038, 168, 9589, 1, 'Tiwa_P', 38, 'L Innertech ACER / 23-08-13 / 15.57 /LTR No: 719758‏ : Siridon : COMPLETE', 1377307746, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-8-2013 13:46 [/i]\n\nStaff On Site : Siridon\r\nCase no :\r\nDate :  23-08-13 / 15.57\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\nMessage Created: 23AUG2013 15:56\r\n\r\nCall Received 23AUG2013 15:44 by Chiraphong Khumkhrong\r\nFrom romanat/\r\nfrom company: Win Tour Co., Ltd.\r\n6th Floor, Panavong Building 104, Surawongse Rd., Bangrak\r\n\r\nBangkok\r\nPhone:+6622362346\r\nFax:+6622371887\r\n\r\nLTR No: 719758\r\nTitle: T/Request:Pro Printer\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 23Aug13   Time: 15:56   (Arjhan Onpool) =======\r\npls onsite check printer connection\r\nk.romanat 022362346\r\n\r\n[b]Arjhan Onpool [/b]\r\n[b]Senior Technical Support[/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=arjhan@thaiamadeus.com][color=blue]arjhan@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=blue]www.thaiamadeus.com[/color][/url]', '183.89.58.126', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(21039, 168, 9587, 0, 'Tiwa_P', 38, '', 1377452732, 'Staff On Site : Werasak_k\r\nCase no :\r\nDate : 23-08-13 / 12.11\r\nSolution : Change K/b 1 Unit\r\nClose Job: ?\r\nComment :\r\nContact : 02-2079181 k. ?', '124.121.217.177', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21040, 168, 9590, 1, 'Tiwa_P', 38, 'ACER ACCESS/23-08-13/12.56/LTR No: 719615‏ : TRITHUM : COMPLETE (S/W)', 1377452797, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-8-2013 17:48 [/i]\n\nStaff On Site : Trithum\r\nCase no : \r\nDate : 22-08-13/09.46\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n\r\n[font=Calibri, sans-serif][size=15px][font=Calibri, sans-serif][size=11pt][b][size=14pt]Pls onsite Monday 26-08-13 at 13.00[/size][/b][/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt]Message Created: 23AUG2013 12:55[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt]Call Received 23AUG2013 09:59 by Narong Taveerat[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]From unknown/[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]from company: Tera International Commercial[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]123 Soi Sirinthorn 7, Sirinthorn Rd., Bangbumru, Bangplad[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt]Bangkok[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]Phone:+6624330191[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]Fax:+6624347373[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt]LTR No: 719615[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]Title: T/Request:Laptop & Server[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]Severity: Low[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]Status: Pending[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt]Description:[/size][/font]\r\n\r\n\r\n[font=Calibri, sans-serif][size=11pt]Solution:[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt]======= Date: 23Aug13   Time: 12:55   (Narong Taveerat) =======[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]Pls  install CID BKKIJ310K on notebook  Agent contact K. Bualuang   [b]084-636 7001[/b][/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt]Office ID : BKKIJ310K[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]5866B819   313059943872[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt]Entry Remote[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]JUMO/-BKKOK2134/T-58661E35/XXXXYY/AS[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]JUM/O-BKKIQ3112/T-586687ED/XXXXYY/AS[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]JUM/O-BKKIQ3440/T-58667E77/XXXXYY/AS[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt]Authorize sign in :[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]0225BD  Khun Bualuang[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt][b][font=Arial, sans-serif][size=9pt]Best Regards.[/size][/font][/b]\r\n[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt][b][font=Arial, sans-serif][size=10pt]Narong Taveerat [/size][/font][/b]\r\n[b][font=Arial, sans-serif][size=7.5pt]Senior Technical Support [/size][/font][/b]\r\n[font=Arial, sans-serif][size=7.5pt]Customer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\nnarong@thaiamadeus.com \r\nwww.thaiamadeus.com [/size][/font][/size][/font]\r\n\r\n[/size][/font]', '124.121.217.177', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(21041, 168, 9580, 0, 'Tiwa_P', 38, '', 1377452815, 'Dear ACER Team.\r\n\r\n \r\n\r\n                Pls cancel this job.\r\n\r\n \r\n\r\nBest Regards.\r\n\r\n \r\n\r\nNarong Taveerat \r\nSenior Technical Support \r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email]narong@thaiamadeus.com[/email] \r\n[url]www.thaiamadeus.com[/url]', '124.121.217.177', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21042, 168, 9589, 0, 'Tiwa_P', 38, '', 1377482035, '-ติดต่อ agent ไม่ได้ Update k.Narong', '58.11.91.226', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21043, 168, 9589, 0, 'Tiwa_P', 38, '', 1377482051, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-8-2013 13:45 [/i]\n\nStaff On Site : Siridon\r\nCase no :\r\nDate :  23-08-13 / 15.57\r\nSolution : Check Network Connection\r\nClose Job: 10:10\r\nComment :\r\nContact : 02-2079181 k. Wareyot', '58.11.91.226', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21044, 168, 9591, 1, 'Tiwa_P', 38, 'L Innertech 11 / 26-8-13 / 8.42 / LTR No: 719862 : Phongpipath : complete', 1377482199, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-8-2013 16:10 [/i]\n\nStaff On Site : Phongpipath\r\nCase no :\r\nDate : 26-8-13 / 8.42\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n[font=&quot;]MessageCreated: 26AUG2013 08:38[/font]\r\n\r\n\r\n[font=&quot;]CallReceived 26AUG2013 08:36 by Worawit  Meekeaw[/font]\r\n[font=&quot;]FromUnknown/[/font]\r\n[font=&quot;]fromcompany: Abacus Travel Service Co., Ltd.[/font]\r\n[font=&quot;]22/186Chokchai 4 Soi 55, Ladprao Rd., Ladprao[/font]\r\n\r\n\r\n[font=&quot;]Bangkok[/font]\r\n[font=&quot;]Phone:+6625381361[/font]\r\n[font=&quot;]Fax:+6625137362[/font]\r\n[font=&quot;]                                                                                         [/font]\r\n[font=&quot;]LTRNo: 719862[/font]\r\n[font=&quot;]Title:T/Request:CPU[/font]\r\n[font=&quot;]Severity:Low[/font]\r\n[font=&quot;]Status:Pending Provider[/font]\r\n\r\n\r\n[font=&quot;]Description:[/font]\r\n\r\n\r\n[font=&quot;]-KSammy cant turn on PC..[/font]\r\n\r\n\r\n[font=&quot;]Solution:[/font]\r\n\r\n\r\n[font=&quot;]=======Date: 26Aug13   Time: 08:38   (Burin Chinapattarapong)=======[/font]\r\n[font=&quot;]Plsonsite check windows , cannot boot , contact -K Sammy  025382287[/font]\r\n\r\n\r\n[b][font=&quot;][size=9.0pt]Best Regards,[/size][/font][/b][b][font=&quot;][size=10.0pt][/size][/font][/b]\r\n\r\n\r\n[b][font=&quot;][size=10.0pt]Burin Chinapattarapong [/size][/font][/b]\r\n[b][font=&quot;][size=7.5pt]Technical Support [/size][/font][/b]\r\n[font=&quot;][size=7.5pt]Cutomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=burin@thaiamadeus.com]burin@thaiamadeus.com[/email]\r\n[url=http://www.thaiamadeus.com]www.thaiamadeus.com[/url][/size][/font][color=#3366CC][/color]', '27.254.13.131', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(21046, 168, 9593, 1, 'Tiwa_P', 38, 'L Innertech 11 / 26-8-13 / 8.57 / LTR No: 719869 : Phongpipath : complete', 1377483708, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-8-2013 16:12 [/i]\n\nStaff On Site : Phongpipath\r\nCase no :\r\nDate : 26-8-13 / 8.57\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n[font=&quot;]MessageCreated: 26AUG2013 08:54[/font]\r\n\r\n\r\n[font=&quot;]CallReceived 26AUG2013 08:51 by Warunee Chuainueang[/font]\r\n[font=&quot;]FromUnknown/[/font]\r\n[font=&quot;]fromcompany: Abacus Travel Service Co., Ltd.[/font]\r\n[font=&quot;]22/186Chokchai 4 Soi 55, Ladprao Rd., Ladprao[/font]\r\n\r\n\r\n[font=&quot;]Bangkok[/font]\r\n[font=&quot;]Phone:+6625381361[/font]\r\n[font=&quot;]Fax:+6625137362[/font]\r\n\r\n\r\n[font=&quot;]LTRNo: 719869[/font]\r\n[font=&quot;]Title:T/Request: Keyboard & Mouse[/font]\r\n[font=&quot;]Severity:Low[/font]\r\n[font=&quot;]Status:Pending Provider[/font]\r\n\r\n\r\n[font=&quot;]Description:[/font]\r\n[font=&quot;]cannotuse mouse[/font]\r\n\r\n\r\n[font=&quot;]Solution:[/font]\r\n\r\n\r\n[font=&quot;]=======Date: 26Aug13   Time: 08:53   (Burin Chinapattarapong)=======[/font]\r\n[font=&quot;]Plsonsite change mouse 2 PC  , contact -K Sammy  025382287[/font]\r\n\r\n\r\n[b][font=&quot;][size=9.0pt]Best Regards,[/size][/font][/b][b][font=&quot;][size=10.0pt][/size][/font][/b]\r\n\r\n\r\n[b][font=&quot;][size=10.0pt]Burin Chinapattarapong [/size][/font][/b]\r\n[b][font=&quot;][size=7.5pt]Technical Support [/size][/font][/b]\r\n[font=&quot;][size=7.5pt]Cutomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=burin@thaiamadeus.com]burin@thaiamadeus.com[/email]\r\n[url=http://www.thaiamadeus.com]www.thaiamadeus.com[/url][/size][/font][color=#3366CC][/color]', '58.11.91.226', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(21047, 170, 9594, 1, 'admin_1a', 1, 'กรุณาให้เอเย่นต์เซ็นเอกสารรับทราบก่อนทำการ Format HDD, Ghost Image หรือ Re-install Windows', 1377488177, '[align=left]กรุณาให้เอเย่นต์เซ็นเอกสารรับทราบก่อนทำการ Format HDD, Ghost Image หรือ Re-install Windows[/align]\r\n[align=left][table][tr][td][color=#ff0000]แจ้งเจ้าหน้าที่ Acer ทุกท่าน\r\n\r\n           ในกรณีที่จะต้องทำการ Format HDD, Ghost Image หรือ Re-install Windows ทุกครั้งจะต้องสอบถามเอเย่นต์ถึงข้อมูลที่ต้องการจะ Backup และให้ทางเอเย่นต์เซ็นเอกสารทราบในการดำเนินการดังกล่าวทุกครั้ง\r\n            สามารถ Download  หนังสือรับทราบการปฎิบัติงานด้านเทคนิค ได้ตามลิงค์ด้านล่าง\r\n\r\n            \r\n[/color][align=left][color=royalblue]*[b][url=http://www.tg1a.com/goto/determine_Technical.pdf][b][color=#0000ff]Download Document[/color][/b][/url][/b][/color][/align][/td][/tr][/table][/align]', '210.246.90.12', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21048, 168, 9591, 0, 'Tiwa_P', 38, '', 1377508014, 'Up Date Job  Black Up Data 11.20 k.Mongkol', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21049, 168, 9591, 0, 'Tiwa_P', 38, '', 1377508226, 'Staff On Site : Phongpipath\r\nCase no :\r\nDate : 26-8-13 / 8.42\r\nSolution :Backup Data, Ghost Windows, Register CID, Add Printer, Tesd OK\r\nClose Job:12.23\r\nComment :\r\nContact : 02-2079181 k.Mongkol', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21050, 168, 9593, 0, 'Tiwa_P', 38, '', 1377508326, 'Staff On Site : Phongpipath\r\nCase no :\r\nDate : 26-8-13 / 8.57\r\nSolution :Change Mouse 1 pc\r\nClose Job:12.20\r\nComment :\r\nContact : 02-2079181 k.Mongkol', '58.8.128.202', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21051, 168, 9595, 1, 'Tiwa_P', 38, 'L Innertech ACER / 26-8-13 / 17:10 / LTR No: 720100 : Siridon : COMPLETE (S/W)', 1377512727, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 28-8-2013 09:42 [/i]\n\nStaff On Site : Siridon\r\nCase no :\r\nDate : 26-8-13 / 17:10 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n[font=\"][size=16pt]- agent K. Nithikarn request onsite on 27/8/13 10.30[/size][/font]\r\n\r\n\r\nMessage Created: 26AUG2013 17:05\r\n\r\nCall Received 26AUG2013 16:57 by Acharawan Kitchaijaroenporn\r\nFrom Unknown/\r\nfrom company: Mango Travel Co., Ltd.\r\n359 Charoenkrung Rd., Pomprab, Pomprabsatrupai\r\n\r\nBangkok\r\nPhone:+6622254262\r\nFax:+6622254260\r\n\r\nLTR No: 720100\r\nTitle: Amadeus Selling Platform\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 26Aug13   Time: 17:03  (Weranon Klaiprayoun) =======\r\n- pls onsite scan virus and check all H/W\r\n- agent inform computer restart 2 times\r\n- contact K.Nithikarn 02 6232-662\r\n[font=\"][size=10pt]-agent request onsite on 27/8/13 10.30[/size][/font]\r\n\r\n\r\n[b][font=\"][size=8pt]Best regards,[/size][/font][/b]\r\n\r\n[b][font=\"][size=10pt]Weranon Klaiprayoun [/size][/font][/b]\r\n[b][font=\"][size=7.5pt]TechnicalSupport [/size][/font][/b]\r\n[font=\"][size=7.5pt]Customer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url] [/size][/font]', '58.8.128.202', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21052, 168, 9590, 0, 'Tiwa_P', 38, '', 1377514108, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-8-2013 17:50 [/i]\n\nStaff On Site : Trithum\r\nCase no : \r\nDate : 22-08-13/09.46\r\nSolution : Install Product Amadeus 1 CID On Notebook (Windows7) P143 ,User Test OK\r\nClose Job: 14.49\r\nComment : Writing Doc. For Notebook & Seal Doc.\r\nContact : 02-2079181 k. Mongkol', '124.121.217.177', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21053, 168, 9596, 1, 'Tiwa_P', 38, 'L INNERTECH ACER 11 / 27-08-13 / 10.50 / LTR No: 720210 (Khon Kaen) : JJL : complete', 1377582206, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 27-8-2013 16:07 [/i]\n\nStaff On Site : JJL\r\nCase no :818912Y\r\nDate : 27-08-13 / 10.50\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n[b][size=3][color=#000000][font=Calibri]Message Created: 27AUG2013 10:47[/font][/color][/size][/b]\r\n[b][font=Calibri][size=3][color=#000000][/color][/size][/font][/b]\r\n[b][size=3][color=#000000][font=Calibri]Call Received 27AUG2013 10:45 by Mongkol Jokkaew[/font][/color][/size][/b]\r\n[b][size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size][/b]\r\n[b][size=3][color=#000000][font=Calibri]from company: ACC & EXPRESS SERVICE CO., LTD. / KKU Br.[/font][/color][/size][/b]\r\n[b][size=3][color=#000000][font=Calibri]123 Food and Service Center Building, 2nd Floor, Khoenkaen U, A. Muang[/font][/color][/size][/b]\r\n[b][font=Calibri][size=3][color=#000000][/color][/size][/font][/b]\r\n[b][size=3][color=#000000][font=Calibri]Khon Kaen[/font][/color][/size][/b]\r\n[b][size=3][color=#000000][font=Calibri]Phone:+6643202723[/font][/color][/size][/b]\r\n[b][size=3][color=#000000][font=Calibri]Fax:[/font][/color][/size][/b]\r\n[b][font=Calibri][size=3][color=#000000][/color][/size][/font][/b]\r\n[b][size=3][color=#000000][font=Calibri]LTR No: 720210[/font][/color][/size][/b]\r\n[b][size=3][color=#000000][font=Calibri]Title: T/Request:1A Selling Platform-Local script&appli.[/font][/color][/size][/b]\r\n[b][size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size][/b]\r\n[b][size=3][color=#000000][font=Calibri]Status: Open[/font][/color][/size][/b]\r\n[b][font=Calibri][size=3][color=#000000][/color][/size][/font][/b]\r\n[b][size=3][color=#000000][font=Calibri]Description:[/font][/color][/size][/b]\r\n[b][font=Calibri][size=3][color=#000000][/color][/size][/font][/b]\r\n[b][font=Calibri][size=3][color=#000000][/color][/size][/font][/b]\r\n[b][size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size][/b]\r\n[b][font=Calibri][size=3][color=#000000][/color][/size][/font][/b]\r\n[b][size=3][color=#000000][font=Calibri]======= Date: 27Aug13   Time: 10:46   (Mongkol Jokkaew) =======[/font][/color][/size][/b]\r\n[b][size=3][color=#000000][font=Calibri]pls on site clean virus 1 pc acer [/font][/color][/size][/b]\r\n[b][size=3][color=#000000][font=Calibri]user k.tidarat 080 400 2442[/font][/color][/size][/b]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[b]Mongkol  Jokkaew[/b]\r\n[b]Senior Technical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9000\r\nF: + 66 2 207 9198\r\n[email=mongkol@thaiamadeus.com][color=#0000ff]mongkol@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url][color=#1f497d][/color]', '58.8.128.202', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21054, 168, 9597, 1, 'Tiwa_P', 38, 'ACER HP/27-08-13/09.36/LTR No: 720157 : Trithum : COMPLETE (S/W)', 1377582265, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 28-8-2013 09:39 [/i]\n\nStaff On Site : TRITHUM\r\nCase no : 818557Y\r\nDate : 08-13/09.36\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n[size=3][color=#000000][font=Calibri]Message Created: 27AUG2013 09:34[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Call Received 27AUG2013 09:31 by Narong Taveerat[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Dahuja/ Phaveena[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: American Express / Platinum[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]388 S.P. Building, 9th Floor, Phaholyothin Rd., Phayathai[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6622735289[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6622730030[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]LTR No: 720157[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:OS or IE 1A Owned[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]======= Date: 27Aug13   Time: 09:33   (Narong Taveerat) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Pls reinstall image 2 PC contact K. Naparat 02-273-5248[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Pls call back amadeus when onsite.[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[b]Best Regards.[/b]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[b]Narong Taveerat [/b]\r\n[b]Senior Technical Support [/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=narong@thaiamadeus.com][color=#0000ff]narong@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21055, 168, 9597, 0, 'Tiwa_P', 38, '', 1377582297, 'Agent (K. Naparat) Request Onstie ช่างบ่าย\r\nUpdate K\'Burin', '58.8.128.202', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21056, 168, 9596, 0, 'Tiwa_P', 38, '', 1377587302, 'รอทางUser Backupdata Update K.Weeranon 14:07', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21057, 168, 9596, 0, 'Tiwa_P', 38, '', 1377594213, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 27-8-2013 16:06 [/i]\n\nStaff On Site : JJL\r\nCase no :818912Y\r\nDate : 27-08-13 / 10.50\r\nSolution :Backup Data, Ghost Windows, Register CID, NO Add Printer \r\nClose Job:16.00\r\nComment :\r\nContact : 02-2079181 k.Wareeyot', '58.11.78.238', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21058, 168, 9598, 1, 'Tiwa_P', 38, 'L Innertech ACER / 27-08-13 /17.39 /LTR No: 720384:onsite 28-08-13 at 9.30: jjl  : complete', 1377601021, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 28-8-2013 14:26 [/i]\n\nStaff On Site : JJL\r\nCase no :\r\nDate : 27-08-13 /17.39\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n\r\n[size=3][color=#000000][font=Calibri]Message Created: 27AUG2013 17:38\r\n\r\nCall Received 27AUG2013 17:34 by Linda Poonwongpracha\r\nFrom anchalee/\r\nfrom company: Global Union Express / Chiangmai\r\n35 Changmoi Rd., A. Muang\r\n\r\nChiangmai\r\nPhone:+6653234400\r\nFax:+6653234404\r\n\r\nLTR No: 720384\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nvirus.\r\n\r\nSolution:\r\n\r\n======= Date: 27Aug13   Time: 17:38   (Arjhan Onpool) =======\r\npls onsite 28-08-13 at 9.30 am.\r\ncheck and clean virus \r\nk.anchalee 053234488\r\n\r\n[b]Arjhan Onpool [/b]\r\n[b]Senior Technical Support[/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=arjhan@thaiamadeus.com][color=#0000ff]arjhan@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url] \r\n\r\n[/font][/color][/size][url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '58.11.78.238', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21059, 168, 9597, 0, 'Tiwa_P', 38, '', 1377657545, 'Staff On Site : TRITHUM\r\nCase no : 818557Y\r\nDate : 08-13/09.36\r\nSolution : Ghost Image 3 PC ,Re-Install CID 3 PC ,test OK\r\nClose Job: 16.27\r\nComment : -\r\nContact : 02-2079181 k. Vareeyot', '58.11.78.238', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21060, 168, 9595, 0, 'Tiwa_P', 38, '', 1377657708, 'Staff On Site : Siridon\r\nCase no :\r\nDate : 26-8-13 / 17:10 \r\nSolution : Backup Data ,Ghost Image ,Install Vista ,Add Print & Shared,Set Proprinter ,Update Antivirus ,Add Printer Agent,Test OK\r\nClose Job: 27/08/2013 | 12.40\r\nComment :\r\nContact : 02-2079181 k. Mongkol', '58.11.78.238', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21061, 168, 9599, 1, 'Tiwa_P', 38, 'Pacific Horizon Travel Co., Ltd. - Office Relocate, Reinstall 1 Acer PC(L-Inner11), 1 Printer OKI-184  / 27 Aug 13 - 16.08 (LTR: 720343) : on Friday 30th, Aug 2013 10.00. : PHONGPHIPAT : COMPLETE', 1377658956, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 30-8-2013 17:50 [/i]\n\n[b][size=3]Staff On Site : \r\nCase no : \r\nDate : 27 Aug 13 - 16.08 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.[/size][/b]\r\n[b][size=3][/size][/b]\r\n[b][size=3][/size][/b]\r\n[b][size=3]Dear Acer Team,[/size][/b]\r\n[b][size=3][/size][/b]\r\n[b][size=3]Kindly complete the following request.[/size][/b]\r\n[b][size=3][/size][/b]\r\n[b][size=3]Agent name: Pacific Horizon Travel Co., Ltd.[/size][/b]\r\n[b][size=3][/size][/b]\r\n[b][size=3]Old Address: 27 Sukhumvit Soi 11, (Soi Chaiyos), Sukhumvit Rd., Klongtoey, Wattana, Bangkok 10110.[/size][/b]\r\n[b][size=3][/size][/b]\r\n[b]New Address: 27 Room No. 9, Metha Wattana Bldg., Sukhumvit Soi 19, Klongtoey, Wattana, Bangkok 10110.[/b]\r\n[b][size=3][/size][/b]\r\n[b][color=black][font=Calibri][size=3][/size][/font][/color][/b]\r\n[b][size=3]Tel: 081-906 3491,\r\n02-255 7885[/size][/b]\r\n[b][size=3]Contact: คุณกสินา[/size][/b]\r\n[b][size=3][/size][/b]\r\n[b][size=3][/size][/b]\r\n[size=3][b]REIF: 1AV-13-831, [/b][b]LTR: 720343[/b][/size]\r\n[b][size=3][/size][/b]\r\n[b][size=3][/size][/b]\r\n[size=3][b]Request: -Office Relocate, Reinstall 1 Acer PC (L-Inner11), 1\r\nPrinter OKI-184\r\n,[/b][b]1 Router TOT[/b][/size]\r\n[b][size=3]                    Connect at new address.[/size][/b]\r\n[b][size=3]                  -Bring back 1 TOT router at old office to Acer stock.  [/size][/b]\r\n[b][size=3][color=#000000]        [/color]\r\n[color=#000000]     [/color]\r\n[color=#000000][color=red][/color][/color][/size][/b]\r\n[b][color=#000000][size=3]               \r\n[color=#1f497d][/color][/size][/color][/b]\r\n[size=3][b]Configuration:[/b][b] Not Change. (Recheck LAN Configure)           [/b][/size]\r\n[b][size=3][/size][/b]\r\n[b][size=3][/size][/b]\r\n[size=3][b]Remark:[/b][b]  -Prepared LAN cable incase current not enough.[/b][/size]\r\n[size=3][b]                  -Please re-check network configure and test system.[/b][/size]\r\n[size=3][b]       -Please inform property of all equipment by reply this e-mail. [/b][/size]\r\n[b][size=3][/size][/b]\r\n[b][size=3][/size][/b]\r\n[b][size=3]Please onsite to office relocate on Friday 30th, Aug 2013 10.00. [/size][/b]\r\n[color=#1f497d][font=Calibri][size=3][/size][/font][/color]\r\n[color=#1f497d][font=Calibri][size=3][/size][/font][/color]\r\n[b]Best Regards.[/b]\r\n[b]Nawarat Tuntikapong[/b]\r\n[b]Senior Technical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9117\r\nF: + 66 2 207 9198\r\n[email=akharate@thaiamadeus.com][color=#0000ff]nawarat@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url][color=black][/color]', '58.11.78.238', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21062, 168, 9600, 1, 'Tiwa_P', 38, 'L Innertech ACER / 28-08-13 / 10:40 / LTR No: 720430 : Trithum : Complete (S/W)', 1377664352, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 30-8-2013 01:29 [/i]\n\nStaff On Site : Trithum\r\nCase no :\r\nDate : 28-08-13 / 10:40\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n[size=3][color=#000000][font=Calibri]Message Created: 28AUG2013 10:35[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Call Received 28AUG2013 10:20 by Chiraphong Khumkhrong[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Swan Booking Group Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]99/188-189 Tessaban Songkhro Rd., Chomphon, Chatuchak[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6625803541[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6625899685[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]LTR No: 720430[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:1A Selling Platform-Local script&appli.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]======= Date: 28Aug13   Time: 10:33   (Weranon Klaiprayoun) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- pls onsite reinstall driver card lan[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- contact K.Benjawan 02 5803-541[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[b]Best regards,[/b]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[b]Weranon Klaiprayoun [/b]\r\n[b]Technical Support [/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=weranon@thaiamadeus.com][color=#0000ff]weranon@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url] \r\n\r\n[url=http://www.amadeus.com/blog][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21063, 168, 9600, 0, 'Tiwa_P', 38, '', 1377664486, 'Up Date Job ลูกค้าให้เข้า 13.30 K.Burin', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21064, 168, 9601, 1, 'Tiwa_P', 38, 'Hat Siam Ltd., Part. / HDY - Additional Install 1 Acer PC (L-Inner 12) / 26 Aug 13 - 11.18  (LTR: 719937) : Phongpipath :  on Monday Sep 2nd, 2013 10.00 : COMPLETE', 1377670467, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 4-9-2013 11:33 [/i]\n\n[size=2]Staff On Site : \r\nCase no : \r\nDate : 26 Aug 13 - 11.18 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.[/size][size=2]\r\n[/size]\r\n[size=2]\r\n[/size]\r\n[b][font=\"]Dear Acer-Innertech Team,[/font][/b]\r\n[b][font=\"][/font][/b]\r\n[b][font=\"]Kindly complete the following request.[/font][/b]\r\n[b][font=\"][/font][/b]\r\n[b][font=\"]Agent name: Hat Siam Ltd., Part. / HDY.[/font][/b]\r\n[b][font=\"]                                 [/font][/b]\r\n[b][size=11pt]Address: 15/10Padung Pakdee Rd., Hadyai, Songkhla 90110.[/size][/b]\r\n\r\n[b][font=\"]Tel: 074-231 723[/font][/b]\r\n[b][font=\"]Contact: คุณสุนทร[/font][/b]\r\n\r\n\r\n[b][font=\"]REIF 1AV-13-836, [/font][/b][b][font=\"]LTR No: 719937.[/font][/b]\r\n\r\n\r\n[b][font=\"]Request:  -Additional install 1 Acer PC (Leasing Acer - Inner12).[/font][/b]\r\n[b][font=\"][size=10pt](Use 1 Acer PC withdraw from agentPacific Airbooking Co., Ltd.)[/size][/font][/b]\r\n\r\n\r\n[b][font=\"]Configuration: (HDYOK210B)[/font][/b]\r\n[b][font=\"]Vista CID  (Selling Platform 6.1P133)[/font][/b]\r\n[table=249][tr][td=1,1,105]  [b][font=\"]58 667723[/font][/b]\r\n  [/td][td=1,1,144]  [b][font=\"]615991166612[/font][/b]\r\n  [/td][/tr][/table]\r\n\r\n[b][font=\"]PC Number:[/font][/b][b][font=\"]L-Inner12-357[/font][/b][b][font=\"][/font][/b]\r\n\r\n\r\n[b][font=\"]Remark:[/font][/b][b][font=\"] -Make sure that all pc is cleaned & good condition.[/font][/b]\r\n[b][font=\"]     -Prepared LAN cable incase current not enough. [/font][/b]\r\n[b][font=\"]    -Pleaseadd driver network printer, cross set and test print.[/font][/b]\r\n[b][font=\"]    -Please inform property of all equipments by reply this e-mail. [/font][/b]\r\n[b][font=\"]                            [/font][/b]\r\n\r\n[b][font=\"]Please onsite to add install PC on Monday Sep 2nd,2013 10.00[/font][/b]\r\n\r\n\r\n\r\n\r\n[b][font=\"][size=9pt]Nawarat Tuntikapong[/size][/font][/b]\r\n[b][font=\"][size=7.5pt]Senior Technical Support[/size][/font][/b]\r\n[font=\"][size=7.5pt]Customer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9117\r\nF: + 66 2 207 9198\r\n[email=akharate@thaiamadeus.com]nawarat@thaiamadeus.com[/email]\r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url][/size][/font][color=#1f497d][/color]\r\n\r\n[size=2]\r\n[/size]', '58.11.78.238', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21149, 170, 9639, 0, 'Tiwa_P', 38, '', 1378271264, 'Staff On Site : JJL\r\nCase no :\r\nDate : 4-9-13 / 8.30\r\nSolution : Ghost Image ,Install CID & Set Proprinter (Dgen & Dair) ,Test Print OK\r\nClose Job: 12.05\r\nComment :\r\nContact : 02-2079181 k. Mongkol', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21065, 168, 9602, 1, 'Tiwa_P', 38, 'L Innertech 11 / 28-8-13 / 13.56 / LTR No: 720528 : JJL Chiangmai :  Complete', 1377673347, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 28-8-2013 17:32 [/i]\n\nStaff On Site : JJL \r\nJob acer :\r\nDate : 28-8-13 / 13.56 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3]Message Created: 28AUG2013 13:52[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Call Received 28AUG2013 13:25 by Chiraphong Khumkhrong[/size]\r\n[size=3]From Unknown/[/size]\r\n[size=3]from company: Manit Travel Chiangmai Ltd., Part.[/size]\r\n[size=3]143 Rajawongse Rd., A. Muang[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Chiangmai[/size]\r\n[size=3]Phone:+6653251825[/size]\r\n[size=3]Fax:+6653251417[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]LTR No: 720528[/size]\r\n[size=3]Title: T/Request:1A Selling Platform-Local script&appli.[/size]\r\n[size=3]Severity: Low[/size]\r\n[size=3]Status: Pending Provider[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Description:[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Solution:[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]======= Date: 28Aug13   Time: 13:52   (Burin Chinapattarapong) =======[/size]\r\n[size=3]Pls onsite check lan connection ,contact K.noi 053251825-7[/size]\r\n[size=3]\r\n[/size]\r\n[b]Best Regards,[/b]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Burin Chinapattarapong [/b]\r\n[b]Technical Support [/b]\r\nCutomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=burin@thaiamadeus.com][color=#0000ff]burin@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21067, 168, 9598, 0, 'Tiwa_P', 38, '', 1377674795, 'Staff On Site : JJL\r\nCase no :\r\nDate : 27-08-13 /17.39\r\nSolution :Ghost Image\r\nClose Job:12.09\r\nComment :\r\nContact : 02-2079181 k.Ekkapong', '58.8.195.167', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21068, 168, 9602, 0, 'Tiwa_P', 38, '', 1377685958, 'Staff On Site : JJL \r\nJob acer :\r\nDate : 28-8-13 / 13.56 \r\nSolution : Change New IP, Test OK\r\nClose Job: 14:15\r\nComment :\r\nContact : 02-2079181 k. Aegapong', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0);

INSERT INTO `cdb_posts` (`pid`, `fid`, `tid`, `first`, `author`, `authorid`, `subject`, `dateline`, `message`, `useip`, `invisible`, `anonymous`, `usesig`, `htmlon`, `bbcodeoff`, `smileyoff`, `parseurloff`, `attachment`, `rate`, `ratetimes`, `status`) VALUES
(21114, 168, 9626, 1, 'Tiwa_P', 38, 'Able Tour And Travel - Reinstall 1 Acer PC (L-Inner 11) / 28 Aug 13 - 14.37  (LTR: 720558) : complete', 1378089134, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-9-2013 10:36 [/i]\n\nStaff On Site : \r\nCase no :\r\nDate : \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k\r\n\r\n[b][size=3]Dear Acer-Innertech Team,[/size][/b]\r\n[b][size=3][/size][/b]\r\n[b][size=3]Kindly complete the following request.[/size][/b]\r\n[b][size=3][/size][/b]\r\n[b][size=3]Agent name: Able Tour And Travel[/size][/b]\r\n[b][size=3]                                  [/size][/b]\r\n[b][color=black][size=11pt][font=Tahoma]Address: 55/45 Srithammatripidox Rd., T. Naimuang, A. Muang, Pisanulok 65000.[/font][/size][/color][/b]\r\n[b][size=3][/size][/b]\r\n[b][size=3]Tel: 055-243 851[/size][/b]\r\n[b][size=3]Contact: คุณอรสา[/size][/b]\r\n[b][size=3][/size][/b]\r\n[b][size=3][/size][/b]\r\n[b][size=3]LTR No: 720558[/size][/b]\r\n[b][size=3][/size][/b]\r\n[b][size=3][/size][/b]\r\n[size=3][b]Request:  -Reinstall 1 Acer PC (Leasing Acer - Inner 11)[/b][b].[/b][/size]\r\n[size=3][b](this PC from insurance claim)[/b][/size]\r\n[b][size=3][/size][/b]\r\n[b][size=3][/size][/b]\r\n[b][size=3]Configuration: (PHSTG2102)[/size][/b]\r\n[b][size=3]Vista CID  (Selling Platform 6.1P133)[/size][/b]\r\n[table=249][tr][td=1,1,105][b][size=3]58 663021[/size][/b]\r\n[/td][td=1,1,144][b][size=3]588678741169[/size][/b]\r\n[/td][/tr][/table]\r\n[b][size=3][/size][/b]\r\n[b][size=3]Printer CID                                         Set Mnemonic[/size][/b]\r\n[table=359][tr][td=1,1,104][align=center][b][size=3]58 66301F[/size][/b][/align]\r\n[/td][td=1,1,144][align=center][b][size=3]287138639616[/size][/b][/align]\r\n[/td][td=1,1,111][align=center][b][size=3]DGEN[/size][/b][/align]\r\n[/td][/tr][tr][td=1,1,104][align=center][b][size=3]58 6696D5[/size][/b][/align]\r\n[/td][td=1,1,144][align=center][b][size=3]116644916643[/size][/b][/align]\r\n[/td][td=1,1,111][align=center][b][size=3]DAIR[/size][/b][/align]\r\n[/td][/tr][/table]\r\n[b][size=3][/size][/b]\r\n[b][color=#1f497d][font=Calibri][size=3][/size][/font][/color][/b]\r\n[size=3][b]Remark:[/b][b] -Make sure that all pc is cleaned & good condition.[/b][/size]\r\n[size=3][b]      -Prepared LAN cable incase current not enough. [/b][/size]\r\n[size=3][b]    -Please add driver network printer[/b][b]and test print.[/b][/size]\r\n[size=3][b]     -Please inform property of all equipments by reply this e-mail. [/b][/size]\r\n[b][size=3]                              [/size][/b]\r\n[b][size=3][/size][/b]\r\n[b][size=3]Please onsite to reinstall PC on Friday Aug 30th, 2013 14.00[/size][/b]\r\n[size=3][/size]\r\n[size=3][/size]\r\n[b]Nawarat Tuntikapong[/b]\r\n[b]Senior Technical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9117\r\nF: + 66 2 207 9198\r\n[email=akharate@thaiamadeus.com][color=#0000ff]nawarat@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url][color=#1f497d][/color]\r\n\r\n\r\n[color=#0000ff][/color]\r\n[color=#1f497d][font=Calibri][size=3][/size][/font][/color]', '58.11.78.101', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21120, 168, 9626, 0, 'Tiwa_P', 38, '', 1378093068, 'Staff On Site : \r\nCase no :\r\nDate : 28 Aug 13 - 14.37\r\nSolution :Reinstall 1 Acer PC (Leasing Acer - Inner 11).(this PC from insurance claim)\r\nClose Job:9.20\r\nComment :\r\nContact : 02-2079181 k Burin', '58.11.78.101', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21115, 169, 9625, 0, 'Jarunee_s', 62, '', 1378089162, 'JOB STATUS               : LTR NO. 721098\r\nSTAFF ON SITE           : ช่างสุธรรม\r\nDATE                         : 31/08/2013\r\nJOB ACS                    : 56081378\r\nSOLUTION                  : SPARE P/T OKI 184T \r\nCLOSE JOB TIME         : 12.22 น.\r\nCONTACT                   : คุณวีรนนท์  \r\nACK TIME                   : 11.35 น.', '58.11.166.85', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21116, 170, 9627, 1, 'Tiwa_P', 38, 'L Innertech Acer / 2-9-13 / 9.33 / LTR No: 721185  : Trithum : COMPLETE (S/W)', 1378090270, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 3-9-2013 10:30 [/i]\n\nStaff On Site : Trithum \r\nCase no :\r\nDate :  2-9-13 / 9.33 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n[size=3]Message Created: 02SEP2013 09:30[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Call Received 02SEP2013 09:25 by Acharawan Kitchaijaroenporn[/size]\r\n[size=3]From Unknown/[/size]\r\n[size=3]from company: Your Holidays Co., Ltd.[/size]\r\n[size=3]6/3 Soi Ari 5, Phaholyothin Rd., Samsennai, Phayathai[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Bangkok[/size]\r\n[size=3]Phone:+6622793577[/size]\r\n[size=3]Fax:+6622795567[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]LTR No: 721185[/size]\r\n[size=3]Title: Amadeus Selling Platform[/size]\r\n[size=3]Severity: Low[/size]\r\n[size=3]Status: Pending Provider[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Description:[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Solution:[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]======= Date: 02Sep13   Time: 09:30   (Burin Chinapattarapong) =======[/size]\r\n[size=3]Pls onsite check windows ,cannot start windows normal , contact K.pat 022793577#14[/size]\r\n[size=3]\r\n[/size]\r\n[b]Best Regards,[/b]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Burin Chinapattarapong [/b]\r\n[b]Technical Support [/b]\r\nCutomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=burin@thaiamadeus.com][color=#0000ff]burin@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]\r\n\r\n\r\n[color=#0000ff][/color]\r\n\r\n[font=Times New Roman][size=3][color=#000000][/color][/size][/font]', '58.11.78.101', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21129, 170, 9634, 0, 'Tiwa_P', 38, '', 1378108097, 'Staff On Site hongphipath\r\nCase no :\r\nDate : 2-9-13 / 14.28\r\nSolution : Change Keyboard 1 PC\r\nClose Job: 14:37\r\nComment :\r\nContact : 02-2079181 k. Wareyot', '58.11.78.101', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21117, 170, 9628, 1, 'Tiwa_P', 38, 'L Innertech 12 / 2-09-13 / 9:40 / LTR No: 721184 :JJL Pattani : COMPLETE', 1378090380, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-9-2013 13:52 [/i]\n\nStaff On Site :JJL Pattani  \r\nCase no :\r\nDate : 2-09-13 / 9:40\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n[size=3][color=#000000][font=Calibri]Message Created: 02SEP2013 09:34[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 02SEP2013 09:24 by Linda Poonwongpracha[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Al Hijrah Tour and Travel[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]82/2 Yarang Rd., A. Muang[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Pattani[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6673311880[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6673311881[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 721184[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: Unable to print command[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 02Sep13   Time: 09:33   (Weranon Klaiprayoun) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- pls onsite reinstall driver printer and change cable printer[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- contact K.Pattama 088 7882546[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best regards,[/b]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Weranon Klaiprayoun [/b]\r\n[b]Technical Support [/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=weranon@thaiamadeus.com][color=#0000ff]weranon@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url] \r\n\r\n\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n\r\n[font=Times New Roman][size=3][color=#000000][/color][/size][/font]', '58.11.78.101', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21124, 170, 9632, 1, 'Tiwa_P', 38, 'ACER ACCESS/02-09-13/13.46/LTR No: 721311 : Trithum : COMPLETE (S/W)', 1378104675, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 4-9-2013 00:43 [/i]\n\nStaff On Site : Trithum \r\nCase no :\r\nDate :  02-09-13/13.46\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k. \r\n\r\n\r\n[b][size=12.0pt]Pls onsitetomorrow 03-09-13 at 14.00[/size][/b]\r\n \r\nMessage Created: 02SEP2013 13:44\r\n \r\nCall Received 02SEP2013 13:35 by Narong Taveerat\r\nFrom Dahuja/ Phaveena\r\nfrom company: American Express / Platinum\r\n388 S.P. Building, 9th Floor, Phaholyothin Rd., Phayathai\r\n \r\nBangkok\r\nPhone:+6622735289\r\nFax:+6622730030\r\n \r\nLTR No: 721311\r\nTitle: T/Request:Laptop & Server\r\nSeverity: Low\r\nStatus: Open\r\n \r\nDescription:\r\n \r\n \r\nSolution:\r\n \r\n======= Date: 02Sep13   Time: 13:41  (Narong Taveerat) =======\r\nPls install 2 CID BKKOK21AR  at laptop Amex contact K.Naparat 02-273 5248, 02 273 5599\r\n-call back amadeus when onsite\r\n-share printer and crosset printer\r\n \r\n58 669A2E   325735295342\r\n58 669A2F   211507958457\r\n \r\n[b][font=&quot;][size=9.0pt]Best Regards.[/size][/font][/b][font=&quot;][size=12.0pt][/size][/font]\r\n \r\n[b][font=&quot;][size=10.0pt]Narong Taveerat [/size][/font][/b]\r\n[b][font=&quot;][size=7.5pt]SeniorTechnical Support [/size][/font][/b]\r\n[font=&quot;][size=7.5pt]CustomerService \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com]www.thaiamadeus.com[/url] [/size][/font]', '58.11.78.101', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(21128, 170, 9631, 0, 'Tiwa_P', 38, '', 1378108026, 'Staff On Site : Phongphipat \r\nCase no :\r\nDate :  2-9-13 / 11.45 \r\nSolution : Change Mouse 1PC\r\nClose Job: 14:37\r\nComment :\r\nContact : 02-2079181 k. Wareyot', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21118, 170, 9627, 0, 'Tiwa_P', 38, '', 1378091888, 'Up Date job K.pat  onsite 14.00 น. K.WERANON 10.18', '58.11.78.101', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21119, 170, 9629, 1, 'Tiwa_P', 38, 'L Innertech ACER / 2-09-13 / 10:10 / LTR No: 721199 : Phongphipat : COMPLETE', 1378092257, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-9-2013 11:52 [/i]\n\nStaff On Site : Phongphipat \r\nCase no :\r\nDate : 2-09-13 / 10:10 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\nMessage Created: 02SEP2013 10:01\r\n \r\nCall Received 02SEP2013 09:53 by Jaturapattara Srikasem\r\nFrom nipat/\r\nfrom company: Travel Arrangement\r\n77/78 Ratchathevee Towers, 10th Floor, Phayathai Rd.,Phayathai\r\n \r\nBangkok\r\nPhone:+6626537155\r\nFax:+6626536001\r\n \r\nLTR No: 721199\r\nTitle: Amadeus Selling Platform\r\nSeverity: Low\r\nStatus: Pending Provider\r\n \r\nDescription:\r\n \r\n \r\nSolution:\r\n \r\n======= Date: 02Sep13   Time: 10:00  (Weranon Klaiprayoun) =======\r\n- can\'t boot windows \r\n- contact K.Nipat 081 638-2009\r\n \r\n[b][font=&quot;][size=8.0pt]Best regards,[/size][/font][/b]\r\n \r\n[b][font=&quot;][size=10.0pt]Weranon Klaiprayoun [/size][/font][/b]\r\n[b][font=&quot;][size=7.5pt]TechnicalSupport [/size][/font][/b]\r\n[font=&quot;][size=7.5pt]CustomerService \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com]www.thaiamadeus.com[/url] [/size][/font]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21121, 170, 9630, 1, 'Tiwa_P', 38, 'L Innertech Acer /02-09-13 /10:54 /LTR No: 721234 : Songkhla : JJL Songkhla :  COMPLETE', 1378094408, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-9-2013 15:13 [/i]\n\nStaff On Site : JJL \r\nCase no :\r\nDate : 02-09-13 /10:54\r\n\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k\r\n\r\n[font=&quot;][size=10.0pt]MessageCreated: [/size][/font][font=&quot;][size=11.5pt]02[/size][/font][font=&quot;][size=10.0pt]SEP[/size][/font][font=&quot;][size=11.5pt]201310:53[/size][/font][font=&quot;][size=10.0pt][/size][/font]\r\n\r\n\r\n[font=&quot;][size=10.0pt]CallReceived [/size][/font][font=&quot;][size=11.5pt]02[/size][/font][font=&quot;][size=10.0pt]SEP[/size][/font][font=&quot;][size=11.5pt]201310:48[/size][/font][font=&quot;][size=10.0pt] byEkkapong Nganpongsa[/size][/font]\r\n[font=&quot;][size=10.0pt]FromUnknown/[/size][/font]\r\n[font=&quot;][size=10.0pt]fromcompany: S.P. Pacific Songkla Ltd., Part.[/size][/font]\r\n[font=&quot;][size=11.5pt]342[/size][/font][font=&quot;][size=10.0pt] Saiburi Rd., A.Muang[/size][/font]\r\n\r\n\r\n[font=&quot;][size=10.0pt]Songkhla[/size][/font]\r\n[font=&quot;][size=10.0pt]Phone:+[/size][/font][font=&quot;][size=11.5pt]6674312777[/size][/font][font=&quot;][size=10.0pt][/size][/font]\r\n[font=&quot;][size=10.0pt]Fax:+[/size][/font][font=&quot;][size=11.5pt]6674326010[/size][/font][font=&quot;][size=10.0pt][/size][/font]\r\n\r\n\r\n[font=&quot;][size=10.0pt]LTRNo: [/size][/font][font=&quot;][size=11.5pt]721234[/size][/font][font=&quot;][size=10.0pt][/size][/font]\r\n[font=&quot;][size=10.0pt]Title:T/Request:OS or IE [/size][/font][font=&quot;][size=11.5pt]1[/size][/font][font=&quot;][size=10.0pt]A Owned[/size][/font]\r\n[font=&quot;][size=10.0pt]Severity:Low[/size][/font]\r\n[font=&quot;][size=10.0pt]Status:Pending Provider[/size][/font]\r\n\r\n\r\n[font=&quot;][size=10.0pt]Description[/size][/font]\r\n[font=&quot;][size=11.5pt]=======[/size][/font][font=&quot;][size=10.0pt]Date: [/size][/font][font=&quot;][size=11.5pt]02[/size][/font][font=&quot;][size=10.0pt]Sep[/size][/font][font=&quot;][size=11.5pt]13[/size][/font][font=&quot;][size=10.0pt]   Time: [/size][/font][font=&quot;][size=11.5pt]10:49[/size][/font][font=&quot;][size=11.5pt]   ([/size][/font][font=&quot;][size=10.0pt]EkkapongNganpongsa) =======[/size][/font]\r\n[font=&quot;][size=10.0pt]agtinform windows slow respond [/size][/font][font=&quot;][size=11.5pt]1[/size][/font][font=&quot;][size=10.0pt]pc[/size][/font]\r\n\r\n\r\n[font=&quot;][size=10.0pt]Solution:[/size][/font]\r\n[font=&quot;][size=11.5pt]=======[/size][/font][font=&quot;][size=10.0pt]Date: [/size][/font][font=&quot;][size=11.5pt]02[/size][/font][font=&quot;][size=10.0pt]Sep[/size][/font][font=&quot;][size=11.5pt]13[/size][/font][font=&quot;][size=10.0pt]   Time: [/size][/font][font=&quot;][size=11.5pt]10:53[/size][/font][font=&quot;][size=11.5pt]   ([/size][/font][font=&quot;][size=10.0pt]EkkapongNganpongsa) =======[/size][/font]\r\n[font=&quot;][size=10.0pt]acerteam pls onsite backup data and ghost image [/size][/font][font=&quot;][size=11.5pt]1[/size][/font][font=&quot;][size=10.0pt]pc acer L[/size][/font]\r\n[font=&quot;][size=10.0pt]thatpc connect oki[/size][/font][font=&quot;][size=11.5pt]184[/size][/font][font=&quot;][size=10.0pt] pls chk pro printer& sharing printer[/size][/font]\r\n[font=&quot;][size=10.0pt]contactagt k.fon [/size][/font][font=&quot;][size=11.5pt]091-1684380[/size][/font][font=&quot;][size=10.0pt][/size][/font]\r\n\r\n\r\n[b][font=&quot;][size=11.0pt]Best Regards.[/size][/font][/b][font=&quot;][size=11.0pt][/size][/font]\r\n[b][font=&quot;][size=11.0pt]Ekkapong  Nganpongsa[/size][/font][/b]\r\n[b][font=&quot;][size=10.0pt]Technical Coordination Officer,[/size][/font][/b][font=&quot;][/font]\r\n[b][font=&quot;][size=10.0pt]Customer Service.[/size][/font][/b][font=&quot;][size=11.0pt][/size][/font]\r\n[font=&quot;][size=10.0pt]THAI-Amadeus Southeast Asia Co.,Ltd. \r\n[/size][/font][font=&quot;][size=10.0pt]T: + 66 (0)74 245 333 \r\nF: + 66 (0)74 246 233 \r\n[/size][/font][email=nawarat@thaiamadeus.com][font=&quot;][size=11.0pt]ekkapong@thaiamadeus.com[/size][/font][/email]\r\n[url=http://www.thaiamadeus.com/][font=&quot;][size=11.0pt]www.thaiamadeus.com[/size][/font][/url]\r\n[font=&quot;][size=11.0pt][/size][/font]', '58.11.78.101', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(21122, 170, 9629, 0, 'Tiwa_P', 38, '', 1378097537, 'Staff On Site : Phongphipat \r\nCase no :\r\nDate : 2-09-13 / 10:10 \r\nSolution : Clean Ram\r\nClose Job: 11:48\r\nComment :\r\nContact : 02-2079181 k. Mongkok', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21123, 170, 9631, 1, 'Tiwa_P', 38, 'L Innertech 10 / 2-9-13 / 11.45/ LTR No: 721259 : Phongphipath : COMPLETE', 1378097648, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-9-2013 14:47 [/i]\n\nStaff On Site : Phongphipat \r\nCase no :\r\nDate :  2-9-13 / 11.45 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\nMessage Created: 02SEP2013 11:40\r\n \r\nCall Received 02SEP2013 11:37 by Nichakamol Phruksachat\r\nFrom Unknown/\r\nfrom company: Airways Co., Ltd.\r\n124/5 Krungthonburi Rd., Banglumpoolang, Klongsan\r\n \r\nBangkok\r\nPhone:+6628607374\r\nFax:+6628606511\r\n \r\nLTR No: 721259\r\nTitle: Call transfer\r\nSeverity: Low\r\nStatus: Open\r\n \r\nDescription:\r\n \r\n \r\nSolution:\r\n \r\n======= Date: 02Sep13   Time: 11:40  (Wareeyot Vongvanich) =======\r\npls contact k.biw tel 02 860-7374\r\npls spare mouse 1 pc\r\n \r\n[b][font=&quot;][size=10.0pt]Best Regards,[/size][/font][/b]\r\n\r\n\r\n[b][font=&quot;][size=10.0pt]Wareeyot Vongvanich[/size][/font]\r\n[font=&quot;][size=7.5pt]TechnicalSupport[/size][/font][/b][font=&quot;][size=7.5pt]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=wareeyot@thaiamadeus.com]wareeyot@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n\r\n[/size][/font]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21125, 170, 9628, 0, 'Tiwa_P', 38, '', 1378104735, 'Staff On Site :JJL Pattani  \r\nCase no :\r\nDate : 2-09-13 / 9:40\r\nSolution : Change Cable Printer\r\nClose Job: 12:58\r\nComment :\r\nContact : 02-2079181 k. Wareyot', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21126, 170, 9633, 1, 'Tiwa_P', 38, 'ACER Acer / 2-09-13 / 14:05 / LTR No: 721312 : Trithum : COMPLETE (S/W)', 1378106477, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 3-9-2013 10:29 [/i]\n\nStaff On Site : Trithum \r\nCase no :\r\nDate :  2-09-13 / 14:05 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\nMessage Created: 02SEP2013 13:59\r\n\r\nCall Received 02SEP2013 13:34 by Warunee Chuainueang\r\nFrom Unknown/\r\nfrom company: Born Holiday Co., Ltd.\r\n116/1 Soi Vibhavadi Rangsit 44, Vibhavadi Rangsit Rd.,Ladyao, Jatujak\r\n\r\nBangkok\r\nPhone:+6625611441\r\nFax:+6625611411\r\n\r\nLTR No: 721312\r\nTitle: PRINT MY TRIP\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\ncannot print \r\n\r\ndisplay itin when print ,system not respond\r\n\r\nSolution:\r\n\r\n======= Date: 02Sep13   Time: 13:59  (Weranon Klaiprayoun) =======\r\n- windows show internet script error when run printmytrip\r\n- pls reinstall IE and amadeus \r\n- test print from program printmytrip\r\n- contact K.Worranart 02 5611-441\r\n\r\n[b][font=\"][size=8pt]Best regards,[/size][/font][/b]\r\n\r\n[b][font=\"][size=10pt]Weranon Klaiprayoun [/size][/font][/b]\r\n[b][font=\"][size=7.5pt]TechnicalSupport [/size][/font][/b]\r\n[font=\"][size=7.5pt]Customer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url] [/size][/font]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21127, 170, 9634, 1, 'Tiwa_P', 38, 'L Innertech 10 / 2-9-13 / 14.28/ LTR No: 721262 : Phongphipath : COMPLETE', 1378107505, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-9-2013 14:48 [/i]\n\nStaff On Site :Phongphipath\r\nCase no :\r\nDate : 2-9-13 / 14.28\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\nMessage Created: 02SEP2013 14:22\r\n \r\nCall Received 02SEP2013 11:41 by Sathien Chaisongkhram\r\nFrom Unknown/\r\nfrom company: Airways Co., Ltd.\r\n124/5 Krungthonburi Rd., Banglumpoolang, Klongsan\r\n \r\nBangkok\r\nPhone:+6628607374\r\nFax:+6628606511\r\n \r\nLTR No: 721262\r\nTitle: T/Request: Keyboard & Mouse/REQ change keyboard\r\nSeverity: Low\r\nStatus: Pending Provider\r\n \r\nDescription:\r\n-K.Bew called to request change one keyboard\r\n-Her contact 028607374\r\n \r\nSolution:\r\n \r\n======= Date: 02Sep13   Time: 14:21  (Wareeyot Vongvanich) =======\r\npls onsite contact K.bell tel 028607374\r\npls spare 2 keyboard\r\n \r\n[b][font=&quot;][size=10.0pt]Best Regards,[/size][/font][/b]\r\n\r\n\r\n[b][font=&quot;][size=10.0pt]Wareeyot Vongvanich[/size][/font]\r\n[font=&quot;][size=7.5pt]TechnicalSupport[/size][/font][/b][font=&quot;][size=7.5pt]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=wareeyot@thaiamadeus.com]wareeyot@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n\r\n[/size][/font]', '27.254.13.131', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(21130, 170, 9630, 0, 'Tiwa_P', 38, '', 1378109527, 'Staff On Site : JJL \r\nCase no :\r\nDate : 02-09-13 /10:54\r\nSolution : Ghost Image, test OK\r\nClose Job: 14:48\r\nComment :\r\nContact : 02-2079181 k. Wareyot', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21131, 168, 9601, 0, 'Tiwa_P', 38, '', 1378109584, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 4-9-2013 11:33 [/i]\n\nStaff On Site : \r\nCase no : \r\nDate : 26 Aug 13 - 11.18 \r\nSolution : Additional install 1 Acer PC\r\nClose Job: 14:49\r\nComment :\r\nContact : 02-2079181 k. Wareyot', '58.11.78.101', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21132, 170, 9633, 0, 'Tiwa_P', 38, '', 1378178938, 'Staff On Site : Trithum \r\nCase no :\r\nDate :  2-09-13 / 14:05 \r\nSolution : Check PC All Office ,Update IE 8 \r\nClose Job: 17.15\r\nComment : -\r\nContact : 02-2079181 k. Vareeyot', '61.90.45.249', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21133, 170, 9627, 0, 'Tiwa_P', 38, '', 1378179010, 'Staff On Site : Trithum \r\nCase no :\r\nDate :  2-9-13 / 9.33 \r\nSolution : Backup Data (11 GB.) Install Vista ,Cross set Printer ,Test OK\r\nClose Job: 14.39\r\nComment :\r\nContact : 02-2079181 k.  Burin', '61.90.45.249', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21134, 170, 9635, 1, 'Tiwa_P', 38, 'L Innertech 11 / 2-09-13 / 10:30 / LTR No: 721484 : TRITHUM : COMPLETE (S/W)', 1378179066, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 4-9-2013 00:41 [/i]\n\nStaff On Site : Trithum \r\nCase no :\r\nDate :  2-09-13 / 10:30\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n\r\n[size=3][color=#000000][font=Calibri]Message Created: 03SEP2013 10:22[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 03SEP2013 10:19 by Warunee Chuainueang[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: BKK Airbooking Center Ltd., Part.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]88 SSP Tower 3, 27th Floor, Silom Rd., Bangrak[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6626341445[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6626343825[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 721484[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:CPU[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]slow respond[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 03Sep13   Time: 10:22   (Weranon Klaiprayoun) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- windows hang always[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- contact K.Yui 02 6341-445-7[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[b]Best regards,[/b]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[b]Weranon Klaiprayoun [/b]\r\n[b]Technical Support [/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=weranon@thaiamadeus.com][color=#0000ff]weranon@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '61.90.45.249', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21135, 170, 9636, 1, 'Tiwa_P', 38, 'L Innertech ACER / 3-09-13 / 9:05 / LTR No: 721445 : PHONGPHIPAT : COMPLETE (H/W &amp; S/W)', 1378179106, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 4-9-2013 09:37 [/i]\n\nStaff On Site : phongphipat\r\nCase no :\r\nDate :  2-9-13 / 9.05 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n\r\n\r\n[size=3][color=#000000][font=Calibri]Message Created: 03SEP2013 08:56[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 03SEP2013 08:53 by Worawit  Meekeaw[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Lee Ben Travel[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]599/78-79 Ban Krangkrung Ratchadaphisek Rd., Jatuchak,[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Jatuchak[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6621921931[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6621921930[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 721445[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:CPU[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]-K Wiroj cant turn on PC..[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 03Sep13   Time: 08:56   (Weranon Klaiprayoun) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- computer restart auto and show F1 always[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- pls spare M/B[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- contact K.Viroj 02 1921-931[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best regards,[/b]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Weranon Klaiprayoun [/b]\r\n[b]Technical Support [/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=weranon@thaiamadeus.com][color=#0000ff]weranon@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '61.90.45.249', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21143, 170, 9639, 1, 'Tiwa_P', 38, 'L Innertech 11 / 4-9-13 / 8.30 / LTR No: 721721 / Urgent : Krabi : JJL : COMPLETE (S/W)', 1378260557, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 4-9-2013 12:07 [/i]\n\nStaff On Site : JJL\r\nCase no :\r\nDate : 4-9-13 / 8.30\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n[font=\"]PCcontrol printer[/font]\r\n\r\n\r\n[font=\"]MessageCreated: 04SEP2013 08:27[/font]\r\n\r\n\r\n[font=\"]CallReceived 04SEP2013 08:24 by Chiraphong Khumkhrong[/font]\r\n[font=\"]FromUnknown/[/font]\r\n[font=\"]fromcompany: Anda Travel & Tour Co., Ltd.[/font]\r\n[font=\"]88/8Maharatch Rd., T.Paknam, A.Muang[/font]\r\n\r\n\r\n[font=\"]Krabi[/font]\r\n[font=\"]Phone:+6675623110[/font]\r\n[font=\"]Fax:+6675623924[/font]\r\n\r\n\r\n[font=\"]LTRNo: 721721[/font]\r\n[font=\"]Title:T/Request:1A Selling Platform-Local script&appli.[/font]\r\n[font=\"]Severity:Low[/font]\r\n[font=\"]Status:Pending Provider[/font]\r\n\r\n\r\n[font=\"]Description:[/font]\r\n\r\n\r\n\r\n\r\n[font=\"]Solution:[/font]\r\n\r\n\r\n[font=\"]=======Date: 04Sep13   Time: 08:27   (Burin Chinapattarapong)=======[/font]\r\n[font=\"]Plsonsite check windows , auto restart , contact K.benjaporn 075623110[/font]\r\n\r\n\r\n[b][font=\"][size=9pt]Best Regards,[/size][/font][/b][b][font=\"][size=10pt][/size][/font][/b]\r\n\r\n\r\n[b][font=\"][size=10pt]Burin Chinapattarapong [/size][/font][/b]\r\n[b][font=\"][size=7.5pt]Technical Support [/size][/font][/b]\r\n[font=\"][size=7.5pt]Cutomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=burin@thaiamadeus.com]burin@thaiamadeus.com[/email]\r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url][/size][/font][color=#3366cc][/color]', '27.254.13.131', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(21144, 166, 9439, 0, 'Tiwa_P', 38, '', 1378261108, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 4-9-2013 09:22 [/i]\n\nStaff On Site : Siridon,Trithum\r\nJob acer :\r\nDate : 18 Jul 13 - 11.20\r\nSolution : [font=Calibri, sans-serif][font=Tahoma, sans-serif][size=3]New Install 4, Register 4 CID, [/size][/font][/font]Set Computer Name ,Test Line Internet (Wireless)\r\nClose Job: 09:20 / 4-9-2013\r\nComment : Pending For User\r\nContact : 02-2079181 k.Weranon', '58.8.134.197', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21147, 170, 9640, 1, 'Tiwa_P', 38, 'L Innertech 11 / 4-9-13 / 9.57 / LTR No: 721742‏ : Trithum: COMPLETE (S/W)', 1378263774, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 4-9-2013 20:28 [/i]\n\nStaff On Site : Trithum\r\nCase no : \r\nDate :  4-9-13 / 9.57 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n\r\nMessage Created: 04SEP2013 09:53\r\n\r\n\r\nCall Received 04SEP2013 09:47 by Nichakamol Phruksachat\r\nFrom unknown/\r\nfrom company: Viva Voyage Co., Ltd.\r\n518/3 Maneeya Center-North, 3rd Floor, Ploenchit Rd., Lumpini, Patumwan\r\n\r\n\r\nBangkok\r\nPhone:+6622548381\r\nFax:+6622548380\r\n\r\n\r\nLTR No: 721742\r\nTitle: Call transfer\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\n\r\nDescription:\r\n\r\n\r\n\r\n\r\nSolution:\r\n\r\n\r\n======= Date: 04Sep13   Time: 09:53   (Burin Chinapattarapong) =======\r\nPls onsite check windows , slowly , contact K.nueng 022548381\r\n\r\n\r\n[b]Best Regards,[/b]\r\n\r\n\r\n[b]Burin Chinapattarapong [/b]\r\n[b]Technical Support [/b]\r\nCutomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=burin@thaiamadeus.com][color=#0072c6]burin@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0072c6]www.thaiamadeus.com[/color][/url]', '58.8.134.197', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21137, 170, 9638, 1, 'Tiwa_P', 38, 'L Innertech 11 / 3-9-13 / 10.40/ LTR No: 721476 : Tiwa.p : Complete (SW)', 1378183598, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 3-9-2013 11:50 [/i]\n\nStaff On Site : Tiwa.p\r\nCase no :\r\nDate :  3-9-13 / 10.40\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3][color=#000000][font=Calibri]Message Created: 03SEP2013 10:34[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 03SEP2013 09:54 by Wimmala Srisung[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From natthiya/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Flight Centre Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]25/11 Petchphraram Rd., Bangkapi, Huaykwang,[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6623198998[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6623192242[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 721476[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:1A Selling Platform-Local script&appli.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Open[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- unable to make booking for Air Asia or Nok Air website, web page show error: stop running.....[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Pls call back: K.Natthiya/ 02-319 8998 # 103[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 03Sep13   Time: 10:34   (Wareeyot Vongvanich) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls onsite contact K.Natthiya tel 02-319 8998 # 103[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls check network and check virus[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best Regards,[/b]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Wareeyot Vongvanich\r\nTechnical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=wareeyot@thaiamadeus.com][color=#0000ff]wareeyot@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '61.90.45.249', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21138, 170, 9638, 0, 'Tiwa_P', 38, '', 1378183809, 'Staff On Site : Tiwa.p\r\nCase no : 831208Y\r\nDate :  3-9-13 / 10.40\r\nSolution : Rest IE8 Clear Temp Test Web Air Asia\r\nClose Job: 11:49\r\nComment :-\r\nContact : 02-2079181 k.Arjhan', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21139, 168, 9618, 0, 'Tiwa_P', 38, '', 1378196210, 'รอ mainboard ถึง วันพุธ 4 /9/2556 15.16 k.Aijhar', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21140, 170, 9635, 0, 'Tiwa_P', 38, '', 1378230083, 'Staff On Site : Trithum \r\nCase no :\r\nDate :  2-09-13 / 10:30\r\nSolution : Check Windows,แก้ Service ,Backup Data ,Create Profile \r\nClose Job: 11.41\r\nComment : มี Plus Control\r\nContact : 02-2079181 k.  Weranon', '58.11.209.29', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21141, 170, 9632, 0, 'Tiwa_P', 38, '', 1378230199, 'Staff On Site : Trithum \r\nCase no :\r\nDate :  02-09-13/13.46\r\nSolution : Check Software 3 Notebook >>Install CID 2 Laptop (Windows7) ,Set Fax-Email ,User Test OK\r\nClose Job: 15.51\r\nComment : Record Config Notebook\r\nContact : 02-2079181 k. Narong', '58.11.209.29', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21146, 170, 9636, 0, 'Tiwa_P', 38, '', 1378262627, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 4-9-2013 09:47 [/i]\n\nStaff On Site : phongphipat\r\nCase no :\r\nDate :  2-9-13 / 9.05 \r\nSolution :Backup Data, Ghist Windows, Reinstall CID, Add Pingter, Tesd OK\r\nClose Job:13.50\r\nComment :\r\nContact : 02-2079181 k. Burin', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21145, 170, 9636, 0, 'Tiwa_P', 38, '', 1378262589, 'Up Date job spare part Mainboard k.Burin 10.56', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21148, 170, 9640, 0, 'Tiwa_P', 38, '', 1378266819, 'Agent (K\'nueng) Request Onsite 14.00\r\nUpdate K\'Burin', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21150, 170, 9640, 0, 'Tiwa_P', 38, '', 1378278468, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 4-9-2013 20:29 [/i]\n\nStaff On Site : Trithum\r\nCase no : \r\nDate :  4-9-13 / 9.57 \r\nSolution : Check Windows ,Remove (Optimize & Buido) ,Backup Data ,Create Profile, Reset IE,Test Product Amadeus ,Test Print & Test All Programs OK\r\nClose Job: 14.35\r\nComment :\r\nContact : 02-2079181 k. Vareeyot', '58.8.156.30', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21151, 168, 9618, 0, 'Tiwa_P', 38, '', 1378278541, 'Staff On Site :JJL Khon Kaen\r\nJob acer : \r\nDate :  31-08-13 / 12.13 \r\nSolution : Change MB HDD \r\nClose Job: 04/09/2013 13:32\r\nComment :-\r\nContact : 02-2079181 k.Burin', '27.254.13.130', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21152, 170, 9641, 1, 'Tiwa_P', 38, 'L Innertech Acer / 4-9-13 / 14.49 / LTR No: 721888 :Complete (SW)', 1378285492, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 4-9-2013 16:10 [/i]\n\nStaff On Site : Wannapat (JJL) \r\nCase no :\r\nDate : 4-9-13 / 14.49 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k. \r\n[size=3]Message Created: 04SEP2013 14:46[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Call Received 04SEP2013 14:35 by Acharawan Kitchaijaroenporn[/size]\r\n[size=3]From Unknown/[/size]\r\n[size=3]from company: Flying Orange Co., Ltd.[/size]\r\n[size=3]319 Chamchuri Square, Payathai Rd., Pathumwan[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Bangkok[/size]\r\n[size=3]Phone:+6626576161[/size]\r\n[size=3]Fax:+6626576164[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]LTR No: 721888[/size]\r\n[size=3]Title: Amadeus Selling Platform[/size]\r\n[size=3]Severity: Low[/size]\r\n[size=3]Status: Pending Provider[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Description:[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Solution:[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]======= Date: 04Sep13   Time: 14:45   (Burin Chinapattarapong) =======[/size]\r\n[size=3]Pls onsite check PC & printer , canno print after PM , 026576161[/size]\r\n[size=3]\r\n[/size]\r\n[b]Best Regards,[/b]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Burin Chinapattarapong [/b]\r\n[b]Technical Support [/b]\r\nCutomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=burin@thaiamadeus.com][color=#0000ff]burin@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21153, 170, 9641, 0, 'Tiwa_P', 38, '', 1378285693, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 4-9-2013 20:30 [/i]\n\nStaff On Site : Wannapat (JJL) \r\nCase no :\r\nDate : 4-9-13 / 14.49 \r\nSolution : Check Printer \r\nClose Job: 16:06\r\nComment :\r\nContact : 02-2079181 k. Wareyod', '58.8.134.197', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21154, 170, 9642, 1, 'Tiwa_P', 38, 'L Innertech 10 / 4-9-13 / 14.55/ LTR No: 721894 : Tiwa.p : Complete (SW)', 1378287648, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 6-9-2013 16:50 [/i]\n\nStaff On Site : Trithum\r\nCase no :\r\nDate :  4-9-13 / 14.55\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k. \r\n[size=3][color=#000000][font=Calibri]Message Created: [/font]04[font=Calibri]SEP[/font]2013 14:51[/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Call Received [/font]04[font=Calibri]SEP[/font]2013 14:45[font=Calibri] by Wimmala Srisung[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000]From Likhitchariyanond/ Somsri[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]from company: Mister Holiday Co., Ltd.[/color][/size][/font]\r\n[size=3][color=#000000]10/45[font=Calibri] Floor [/font]1[font=Calibri]A, The Trendy Plaza , Soi Sukhumvit [/font]13[font=Calibri],[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000]Sukhumvit Rd., Klongtoeynua, Wattana,[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]Bangkok[/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Phone:+[/font]6621687755[/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+[/font]6621687759[/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]LTR No: [/font]721894[/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:[/font]1[font=Calibri]A Selling Platform-Local script&appli.[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000]Severity: Low[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]Status: Open[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]Description:[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]Solution:[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000]======= [font=Calibri]Date: [/font]04[font=Calibri]Sep[/font]13[font=Calibri]   Time: [/font]14:50[font=Calibri]  [/font] ([font=Calibri]Wareeyot Vongvanich) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls onsite contact k.chutiporn tel [/font]02-168-7722[/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls check pc pc have virus[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best Regards,[/b]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Wareeyot Vongvanich\r\nTechnical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=wareeyot@thaiamadeus.com][color=#0000ff]wareeyot@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21155, 170, 9642, 0, 'Tiwa_P', 38, '', 1378287728, 'k.chutiporn ทำการ Backup Data จะแจ้งมาทาง Amadeus เพื่อตาม Engineer เข้าไป Support Update K.Wareeyod 16:42', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21156, 170, 9643, 1, 'Tiwa_P', 38, 'L Innertech Acer /04-09-13 /12:06 /LTR No: 721817 : JJL Hadyai : Complete', 1378289567, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 4-9-2013 17:17 [/i]\n\nStaff On Site : JJL Hadyai \r\nCase no :\r\nDate : 04-09-13 /12:06\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k. \r\n[color=#000000]Message Created: 04SEP2013 12:04[/color]\r\n[color=#000000]\r\n[/color]\r\n[color=#000000]Call Received 04SEP2013 12:02 by Ekkapong Nganpongsa[/color]\r\n[color=#000000]From Unknown/[/color]\r\n[color=#000000]from company: Trip4 U[/color]\r\n[color=#000000]Songkhla University, Sonkhlanakarin Hospital Bldg, Floor B , Kanjanavanit Rd., T. Korhong , A. Hadyai[/color]\r\n[color=#000000]\r\n[/color]\r\n[color=#000000]Songkhla[/color]\r\n[color=#000000]Phone:+6674455160[/color]\r\n[color=#000000]Fax:+6674455160[/color]\r\n[color=#000000]\r\n[/color]\r\n[color=#000000]LTR No: 721817[/color]\r\n[color=#000000]Title: T/Request: Keyboard & Mouse[/color]\r\n[color=#000000]Severity: Low[/color]\r\n[color=#000000]Status: Pending Provider[/color]\r\n[color=#000000]\r\n[/color]\r\n[color=#000000]Description:[/color]\r\n[color=#000000]======= Date: 04Sep13   Time: 12:03   (Ekkapong Nganpongsa) =======[/color]\r\n[color=#000000]keyboard button is fade[/color]\r\n[color=#000000]\r\n[/color]\r\n[color=#000000]Solution:[/color]\r\n[color=#000000]======= Date: 04Sep13   Time: 12:04   (Ekkapong Nganpongsa) =======[/color]\r\n[color=#000000]acer team pls onsite replace keyboard with spare 1pc acer L[/color]\r\n[color=#000000]Contact agt k.preeya or k.yin 074455160[/color]\r\n\r\n\r\n[b]Best Regards.[/b]\r\n[b]Ekkapong  Nganpongsa[/b]\r\n[b]Technical Coordination Officer,[/b]\r\n[b]Customer Service.[/b]\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)74 245 333 \r\nF: + 66 (0)74 246 233 \r\n[email=nawarat@thaiamadeus.com]ekkapong@thaiamadeus.com[/email]\r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21157, 170, 9643, 0, 'Tiwa_P', 38, '', 1378289758, 'Staff On Site : JJL Hadyai \r\nCase no :\r\nDate : 04-09-13 /12:06\r\nSolution : Change KB 1PC\r\nClose Job: 14:05\r\nComment :-\r\nContact : 02-2079181 k. Mongkol', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21159, 170, 9642, 0, 'Tiwa_P', 38, '', 1378354177, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 5-9-2013 12:01 [/i]\n\n- ทางลูกค้ากำลัง Backup ข้อมูล\r\n- สะดวกให้เข้าดำเนินการประมาณบ่าย 2-3 โมงเย็น\r\nUpdate K\'Weranon', '58.8.215.239', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21160, 170, 9644, 1, 'Tiwa_P', 38, 'L Innertech Acer / 5-09-13 /12.43 /LTR No: 722024 :Trithum: Complete (sw)', 1378361078, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 6-9-2013 08:41 [/i]\n\nStaff On Site : Trithum\r\nCase no : \r\nDate : 5-09-13 /12.43\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n\r\n[size=3][color=#000000][font=Calibri]Message Created: 05SEP2013 12:42[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 05SEP2013 11:05 by Acharawan Kitchaijaroenporn[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: J. Travel & Trading Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]21/33 Soi Ngamduplee, Rama 4 Rd., Thung Maha Mek, Sathorn[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+66228746359[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6622871468[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 722024[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: Amadeus Selling Platform[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Open[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]khun Mukda inform her oiffice have 4 computers, but the computer that she use on this prerior always close and restart by itself [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]please call her back 02-2874635-9[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 05Sep13   Time: 12:42   (Arjhan Onpool) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls onsite check windows and clean virus[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]khun Mukda 02-2874635-9[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Arjhan Onpool [/b]\r\n[b]Senior Technical Support[/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=arjhan@thaiamadeus.com][color=#0000ff]arjhan@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0);
INSERT INTO `cdb_posts` (`pid`, `fid`, `tid`, `first`, `author`, `authorid`, `subject`, `dateline`, `message`, `useip`, `invisible`, `anonymous`, `usesig`, `htmlon`, `bbcodeoff`, `smileyoff`, `parseurloff`, `attachment`, `rate`, `ratetimes`, `status`) VALUES
(21161, 170, 9645, 1, 'Tiwa_P', 38, 'L Innertech 11 / 5-9-13 / 13.35 / LTR No: 722057 : Trithum : Complete (Network)', 1378363764, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 6-9-2013 08:44 [/i]\n\nStaff On Site : Trithum\r\nCase no :\r\nDate : 5-9-13 / 13.35\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n[size=3][color=#000000][font=Calibri]Message Created: 05SEP2013 13:31[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 05SEP2013 13:06 by Acharawan Kitchaijaroenporn[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: AA Travel Service Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]128 Payatai Plaza Building 12th Floor, Room No. 128/130[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phayathai Rd., Tungphayathai, Rajthevee[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+66212935003[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6621293505[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 722057[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: Amadeus Selling Platform[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Open[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 05Sep13   Time: 13:31   (Wareeyot Vongvanich) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls onsite contact k.luck tel 02-129-3500[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls check network[/font][/color][/size]\r\n[b]Best Regards,[/b]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Wareeyot Vongvanich\r\nTechnical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=wareeyot@thaiamadeus.com][color=#0000ff]wareeyot@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '58.8.215.239', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21162, 170, 9646, 1, 'Tiwa_P', 38, 'L Innertech ACER / 5-09-13 / 13:50 / LTR No: 722063 : Pongpipat :complete', 1378365851, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 6-9-2013 15:54 [/i]\n\nStaff On Site : Pongpipat\r\nCase no :\r\nDate :  5-09-13 / 13:50 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3][color=#000000][font=Calibri]Message Created: 05SEP2013 13:39[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 05SEP2013 13:29 by Worawit  Meekeaw[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Sanguansantikul/ Jiwassa[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: American Express (Thai) Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]388 S.P. Building, 11th Floor, Phaholyothin Rd., Phyathai[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6622735221[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6622730453[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 722063[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request: Keyboard & Mouse[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]-K Panadda need to chg keyboard..[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 05Sep13   Time: 13:39   (Weranon Klaiprayoun) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- pls onsite change K/B 2 pc[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- contact K.Laddawan 02 2735-221[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best regards,[/b]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Weranon Klaiprayoun [/b]\r\n[b]Technical Support [/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=weranon@thaiamadeus.com][color=#0000ff]weranon@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '58.8.215.239', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21163, 170, 9646, 0, 'Tiwa_P', 38, '', 1378365907, 'K.Laddawan ให้เข้า Onsite 06/09/2013 10:00 Update K.Weranon 14:00', '58.8.215.239', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21164, 170, 9647, 1, 'Tiwa_P', 38, 'L Inner Acer / 05-09-13 / 14:10 / LTR No: 722078 : Chiangmai : COMPLETE', 1378368086, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 5-9-2013 16:14 [/i]\n\nStaff On Site : JJL \r\nCase no :\r\nDate : 05-09-13 / 14:10 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3][color=#000000][font=Calibri]Message Created: 05SEP2013 14:09[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 05SEP2013 14:07 by Surasak Pongsiri[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Thai Smooth Travel Agent (Group) Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]123 Changmoi road, T. Changmoi, A. Muang[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Chiangmai[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6653252050[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6653232447[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 722078[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:1A Selling Platform-Local script&appli.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]Description:[/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]- agent inform can\'t access internet 1 pc[/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]Solution:[/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]======= Date: 05Sep13   Time: 14:09   (Surasak Pongsiri) =======[/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]- please onsite check network ( prepare LAN cable incase LAN cable fail )[/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]- contact K. Surasak (1a) before onsite 081 - 5851886[/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best Regards.[/b]\r\n[font=Calibri]\r\n[/font]\r\n[b]Surasak   Pongsiri[/b]\r\n[b]Technical Support (Chiangmai Office)[/b]\r\n[b]Customer Service [/b]\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)53 226 336 \r\nF: + 66 (0)53 226 335\r\n[email=akharate@thaiamadeus.com][color=#0000ff]surasak@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21165, 170, 9648, 1, 'Tiwa_P', 38, 'Charal Business Chiangmai Group (1991) / Suriwong Br. - Additional Install 1 Acer PC (L-Inner 12) / 4 Sep 13 - 10.54  (LTR: 721835) : Siridon : COMPLETE', 1378372363, '[size=3]Staff On Site : Siridon\r\nCase no :\r\nDate : 4 Sep 13 - 10.54\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.[/size]\r\n[b][size=3][/size][/b]\r\n[b][size=3]Dear Acer Team,[/size][/b]\r\n[b][size=3][/size][/b]\r\n[b][size=3]Kindly complete the following request.[/size][/b]\r\n[b][size=3][/size][/b]\r\n[b][size=3]Agent name: Charal Business Chiangmai Group (1991) / Suriwong Br.[/size][/b]\r\n[b][size=3]                                  [/size][/b]\r\n[b][size=11pt][font=Tahoma]Address: 942/169 Charn Issara Tower, 24th Floor, Rama 4 Rd., Bangrak, Bangkok 10500.[/font][/size][/b]\r\n[b][size=3][/size][/b]\r\n[b][size=3]Tel: 02-267 3232[/size][/b]\r\n[b][size=3]Contact: คุณเอ, คุณวิน[/size][/b]\r\n[b][size=3][/size][/b]\r\n[b][size=3][/size][/b]\r\n[size=3][b]REIF 1AV-13-133, [/b][b]LTR No: 721835.[/b][/size]\r\n[b][size=3][/size][/b]\r\n[b][size=3][/size][/b]\r\n[b][size=3]Request:  -Additional install 1 Acer PC (Leasing Acer - Inner 12).[/size][/b]\r\n[b][size=3][/size][/b]\r\n[b][size=3][/size][/b]\r\n[b][size=3]Configuration: (BKKOK21LJ)[/size][/b]\r\n[b][size=3]Vista CID  (Selling Platform 6.1P133)[/size][/b]\r\n[table=249,none][tr][td=1,1,105][b][size=3]58 669F20[/size][/b]\r\n[/td][td=1,1,144][b][size=3]789322726795[/size][/b]\r\n[/td][/tr][/table][b][size=3][/size][/b]\r\n[b][size=3][/size][/b]\r\n[size=3][b]PC Number:[/b][b]L-Inner12-256\r\n[/b][/size][b][size=10pt](PC withdraw from agent H.I.S Tour.)[/size][/b]\r\n[b][size=3][/size][/b]\r\n[b][size=3][/size][/b]\r\n[size=3][b]Remark:[/b][b] -Make sure that all pc is cleaned & good condition.[/b][/size]\r\n[size=3][b]      -Prepared LAN cable incase current not enough. [/b][/size]\r\n[size=3][b]    -Please add driver network printer, cross set and test print.[/b][/size]\r\n[size=3][b]     -Please inform property of all equipments by reply this e-mail. [/b][/size]\r\n[b][size=3]                              [/size][/b]\r\n[b][size=3][/size][/b]\r\n[b][size=3]Please onsite to add install PC on Thursday Sep 5th , 2013 14.00[/size][/b]\r\n[color=#1f497d][font=Calibri][size=3][/size][/font][/color]\r\n[color=#1f497d][font=Calibri][size=3][/size][/font][/color]\r\n[b][size=9pt]Best Regards.[/size][/b][size=12pt][/size]\r\n[color=#1f497d][font=Calibri][size=3][/size][/font][/color]\r\n[b][size=10pt]Narong Taveerat [/size][/b]\r\n[b][size=7.5pt]Senior Technical Support [/size][/b]\r\n[size=7.5pt]Customer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=narong@thaiamadeus.com][color=#0000ff]narong@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url] [/size]', '58.8.215.239', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21166, 170, 9647, 0, 'Tiwa_P', 38, '', 1378372487, 'Staff On Site : JJL \r\nCase no :\r\nDate : 05-09-13 / 14:10 \r\nSolution : Change IP Form Agent To Network Amadeus\r\nClose Job: 16:07\r\nComment :\r\nContact : 02-2079181 k. Surasak', '58.8.215.239', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21167, 170, 9648, 0, 'Tiwa_P', 38, '', 1378372589, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 5-9-2013 16:19 [/i]\n\nStaff On Site : Siridon\r\nCase no :\r\nDate : 4 Sep 13 - 10.54\r\nSolution : Additional install 1 Acer PC (Leasing Acer - Inner 12), Register CID, Add Printer, Cross set Printer, Test OK\r\nClose Job: 16:19\r\nComment :\r\nContact : 02-2079181 k.Arjhan', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21168, 170, 9649, 1, 'Tiwa_P', 38, 'Exclusive Journey Co.,Ltd.. - Additional Install 1 Acer PC (L-Inner 11)  , 1 Printer OKI -184 / 4 Sep 13 - 13.33  (LTR: 721847) : Siridon : COMPLETE', 1378372992, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 9-9-2013 09:45 [/i]\n\nStaff On Site : Siridon\r\nCase no :\r\nDate : [size=3]4 Sep 13 - 13.33 [/size]\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n[b][font=&quot;]Dear Acer Team,[/font][/b]\r\n[b][font=&quot;] [/font][/b]\r\n[b][font=&quot;]Kindly complete the following request.[/font][/b]\r\n\r\n[b][font=&quot;]Agent name: Exclusive Journey Co.,Ltd.[/font][/b]\r\n[b][font=&quot;]                              [/font][/b]\r\n[b][font=&quot;]Address: 34/61 Moo 5 Kanchanapisek Rd., Saothong-hin, Bangyai,Nonthaburi 11140.[/font][/b]\r\n\r\n[b][font=&quot;]Tel: 02-158 7065[/font][/b]\r\n[b][font=&quot;]Contact: คุณคม[/font][/b]\r\n\r\n\r\n[b][font=&quot;]REIF: 1AV-13-881, [/font][/b][b][font=&quot;]LTR: 721847.[/font][/b]\r\n\r\n\r\n[b][font=&quot;]Request: -Additional install 1\r\nAcer PC(Leasing Acer-Inner11), 1 Printer OKI-184.[/font][/b]\r\n\r\n\r\n[b][font=&quot;]Configuration: (BKKOK21ZS)[/font][/b]\r\n[b][font=&quot;]Vista CID (Selling Platform Version 6.1P133)[/font][/b]\r\n[table=289][tr][td=1,1,121]  \r\n[align=center][b][font=&quot;]58 66A8E0[/font][/b][/align]\r\n  [/td][td=1,1,168]  \r\n[align=center][b][font=&quot;]682963478230[/font][/b][/align]\r\n  [/td][/tr][/table][b][font=&quot;]                           [/font][/b]\r\n[b][font=&quot;]PrinterCID                                               Set Mnemonic[/font][/b]\r\n[table=378][tr][td=1,1,123]  [b][font=&quot;]58 66AECE[/font][/b]\r\n  [/td][td=1,1,161]  \r\n[align=center][b][font=&quot;]068501009171[/font][/b][/align]\r\n  [/td][td=1,1,94]  \r\n[align=center][b][font=&quot;]T20646[/font][/b][/align]\r\n  [/td][/tr][/table]\r\n\r\n[b][font=&quot;]PC Number:[/font][/b][b][font=&quot;]L-Inner11-038. (Withdraw from agent Sea Tours Co., Ltd. / Unesco)[/font][/b]\r\n[b][font=&quot;]Printer Number: [/font][/b][b][font=&quot;]140783 S/N: AE62020708A0[/font][/b][b][font=&quot;][/font][/b]\r\n\r\n\r\n[b][font=&quot;]Remark:[/font][/b][b][font=&quot;] -Make sure that all pc is cleaned & good condition.[/font][/b]\r\n[b][font=&quot;]     -Prepared LAN cable incase current not enough. [/font][/b]\r\n[b][font=&quot;]    -Pleaseadd driver network printer, cross set and test print.[/font][/b]\r\n[b][font=&quot;]     -Pleaseinform property of all equipments by reply this e-mail. [/font][/b]\r\n\r\n\r\n[b][font=&quot;]Please onsite for Add install PC and Printer on FridaySep 6th, 2013  14.00.[/font][/b]\r\n\r\n\r\n\r\n\r\n\r\n\r\n[b][font=&quot;][size=9.0pt]Best Regards.[/size][/font][/b][font=&quot;][size=12.0pt][/size][/font]\r\n\r\n\r\n[b][font=&quot;][size=10.0pt]Narong Taveerat [/size][/font][/b]\r\n[b][font=&quot;][size=7.5pt]SeniorTechnical Support [/size][/font][/b]\r\n[font=&quot;][size=7.5pt]CustomerService \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com]www.thaiamadeus.com[/url] [/size][/font]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21169, 170, 9649, 0, 'Tiwa_P', 38, '', 1378373030, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 9-9-2013 09:45 [/i]\n\nStaff On Site : Siridon\r\nCase no :\r\nDate : 4 Sep 13 - 13.33 \r\nSolution : [font=&quot;][size=3]Additional install 1Acer PC(Leasing Acer-Inner11), 1 Printer OKI-184, Cross Set Printer[/size][/font]\r\nClose Job: 16:17\r\nComment :\r\nContact : 02-2079181 k. Weranon', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21170, 170, 9650, 1, 'Tiwa_P', 38, 'L Innertech ACER/05-09-13/16.18/LTR No: 722141 : Phongphipat : complete', 1378373781, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 6-9-2013 15:53 [/i]\n\nStaff On Site : Pongpipat\r\nCase no :\r\nDate :05-09-13/16.18\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n[b][color=red]Pls onsite tomorrow 10.00 AM.[/color][/b]\r\n\r\nMessage Created: 05SEP2013 16:15\r\n\r\nCall Received 05SEP2013 16:09 by Narong Taveerat\r\nFrom Sanguansantikul/ Jiwassa\r\nfrom company: American Express (Thai) Co., Ltd.\r\n388 S.P. Building, 11th Floor, Phaholyothin Rd., Phyathai\r\n\r\nBangkok\r\nPhone:+6622735221\r\nFax:+6622730453\r\n\r\nLTR No: 722141\r\nTitle: T/Request:Broadcast\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 05Sep13   Time: 16:15   (NarongTaveerat) =======\r\nPls chk can\'t  share printer 1 Pc contact K. Nuan02-273 5187\r\n\r\ncall back amadeus when onsite.\r\n\r\n[b][font=\"][size=9pt]Best Regards.[/size][/font][/b][font=\"][size=12pt][/size][/font]\r\n\r\n[b][font=\"][size=10pt]Narong Taveerat [/size][/font][/b]\r\n[b][font=\"][size=7.5pt]SeniorTechnical Support [/size][/font][/b]\r\n[font=\"][size=7.5pt]CustomerService \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url] [/size][/font]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21171, 170, 9651, 1, 'Tiwa_P', 38, 'L Innertech 11 / 5-9-13 / 15.30 / LTR No: 722115 : Cholburi : jjl : Complete (HW)', 1378374906, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 7-9-2013 08:48 [/i]\n\nStaff On Site : JJL\r\nCase no :\r\nDate : [size=3]5-9-13 / 15.30 [/size]\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=20pt]pls onsite 10.00 Am6-9-2013[/size]\r\n\r\n\r\nMessage Created: 05SEP2013 16:34\r\n\r\nCall Received 05SEP2013 15:24 by Wareeyot Vongvanich\r\nFrom Unknown/\r\nfrom company: Bai Fern Travel Service Co., Ltd.\r\n88/5 Moo 10, Walking Street South, Pattaya, T. Nongprue, A.Banglamung\r\n\r\nCholburi\r\nPhone:+6638711000\r\nFax:+6638711002\r\n\r\nLTR No: 722115\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending at amadeus\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 05Sep13   Time: 15:31  (Wareeyot Vongvanich) =======\r\nwait K.kridsada call back\r\n======= Date: 05Sep13   Time: 16:31  (Wareeyot Vongvanich) =======\r\npls onsite 10.00 Am 6-9-2013\r\npls contact k.chotikarn tel 038-711-000 (IT K.Kasem081-6494777)\r\npls connect 1 pc 1 oki after agent renonate\r\n\r\n[b][font=\"][size=10pt]Best Regards,[/size][/font][/b]\r\n\r\n\r\n[b][font=\"][size=10pt]Wareeyot Vongvanich[/size][/font]\r\n[font=\"][size=7.5pt]TechnicalSupport[/size][/font][/b][font=\"][size=7.5pt]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=wareeyot@thaiamadeus.com]wareeyot@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url]\r\n\r\n[/size][/font]', '58.8.215.239', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21172, 170, 9652, 1, 'Tiwa_P', 38, 'L INNERTECH ACER / 05-09-13 / 17.03 / LTR No: 722156 : Tiwa:Complete', 1378378168, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 7-9-2013 08:48 [/i]\n\nStaff On Site : Tiwa\r\nCase no : \r\nDate :05-09-13 / 17.03\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k\r\nMessage Created: 05SEP2013 16:59\r\n\r\nCall Received 05SEP2013 16:51 by Jaturapattara Srikasem\r\nFrom supamas/\r\nfrom company: Regency Travel Co., Ltd.\r\n170/51 Ocean Tower 1, 16th Floor, Ratchadapisek Rd.,Klongtoey, Wattana\r\n\r\nBangkok\r\nPhone:+6622612500\r\nFax:+6622612484\r\n\r\nLTR No: 722156\r\nTitle: Amadeus Selling Platform\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 05Sep13   Time: 16:59  (Mongkol Jokkaew) =======\r\npls on site chk windows 1 pc slow \r\nuser k. supamart tel 02 261 2500/201 \r\nrequest on site next day\r\n\r\n[b][font=\"][size=9pt]Mongkol  Jokkaew[/size][/font][/b]\r\n[b][font=\"][size=7.5pt]Senior Technical Support[/size][/font][/b]\r\n[font=\"][size=7.5pt]Customer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9000\r\nF: + 66 2 207 9198\r\n[email=mongkol@thaiamadeus.com]mongkol@thaiamadeus.com[/email]\r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url][/size][/font][color=#1f497d][/color]', '58.8.215.239', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21173, 170, 9653, 1, 'Tiwa_P', 38, 'L Innertech ACER/ 05-09-13 /17.02 /LTR No: 722159 : Siridon : complete', 1378378332, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 6-9-2013 14:56 [/i]\n\nStaff On Site : Siridon\r\nCase no :\r\nDate : 05-09-13 /17.02\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\nMessage Created: 05SEP2013 17:02\r\n\r\nCall Received 05SEP2013 16:55 by Acharawan Kitchaijaroenporn\r\nFrom nan/\r\nfrom company: Pan Thai Air (Bangkok) Co., Ltd.\r\n172/12 Popular Rd., T. Bangpude, A. Pakkred\r\n\r\nNonthaburi\r\nPhone:+6629840099\r\nFax:+6629840088\r\n\r\nLTR No: 722159\r\nTitle: Amadeus Selling Platform\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 05Sep13   Time: 17:02  (Arjhan Onpool) =======\r\npls onsite 06-09-13 at 10.00 Am.\r\ncheck and change K/B\r\nK.nan 029840099#125,127\r\n\r\n[b][font=\"][size=10pt]Arjhan Onpool [/size][/font][/b]\r\n[b][font=\"][size=7.5pt]SeniorTechnical Support[/size][/font][/b]\r\n[font=\"][size=7.5pt]CustomerService \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=arjhan@thaiamadeus.com]arjhan@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url] [/size][/font]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21198, 170, 9642, 0, 'Tiwa_P', 38, '', 1378460984, 'Staff On Site : Trithum\r\nCase no :\r\nDate :  4-9-13 / 14.55\r\nSolution : Ghost Image Install Vista Install Antivirus Symentec 1PC Test Print\r\nClose Job: 06/09/2013 11:33\r\nComment :-\r\nContact : 02-2079181 k. Weranon', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21197, 170, 9652, 0, 'Tiwa_P', 38, '', 1378460287, 'Staff On Site : Tiwa\r\nCase no : \r\nDate :05-09-13 / 17.03\r\nSolution : Ghost Image Install Vista 1PC Install Antivirus Symentec\r\nClose Job: 06/09/2013 13:08\r\nComment : -\r\nContact : 02-2079181 k.Weranon', '115.87.217.216', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21174, 170, 9654, 1, 'Tiwa_P', 38, 'L Innertech 11 / 6-09-13 / 8:35 / LTR No: 722179 : JJL Chingmai : ACK', 1378431314, 'Staff On Site : JJL Chingmai \r\nCase no :\r\nDate : 6-09-13 / 8:35\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k. \r\n[size=3][color=#000000][font=Calibri]Message Created: 06SEP2013 08:16[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 06SEP2013 08:14 by Chiraphong Khumkhrong[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Sea Tours Co., Ltd. / Chiangmai[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]2/3 Pracha Samphan Rd., A. Munag[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Chiangmai[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6653271441[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6653271401[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 722178[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:1A Selling Platform-Local script&appli.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Open[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 06Sep13   Time: 08:16   (Wareeyot Vongvanich) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls onsite cannot boot window[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]contact K.pitchana tel 053-271-441-3[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[b]Best Regards,[/b]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Wareeyot Vongvanich\r\nTechnical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=wareeyot@thaiamadeus.com][color=#0000ff]wareeyot@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '115.87.217.216', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21175, 170, 9655, 1, 'Tiwa_P', 38, 'L Innertech 11 / 6-09-13 / 8:35 / LTR No: 722179 : Siridon : COMPLETE', 1378431459, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 6-9-2013 11:48 [/i]\n\nStaff On Site : Siridon\r\nCase no :\r\nDate : 6-09-13 / 8:35 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k. \r\n[size=3][color=#000000][font=Calibri]Message Created: 06SEP2013 08:27[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 06SEP2013 08:17 by Acharawan Kitchaijaroenporn[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From K.Mukda/ tel 02-286-3731[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: J. Travel & Trading Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]21/33 Soi Ngamduplee, Rama 4 Rd., Thung Maha Mek, Sathorn[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+66228746359[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6622871468[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 722179[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: Amadeus Selling Platform[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 06Sep13   Time: 08:27   (Weranon Klaiprayoun) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- agent inform windows hang always[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- pls reinstall windows and product amadeus[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- contact K.Mukda 02 2874-635-9[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best regards,[/b]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Weranon Klaiprayoun [/b]\r\n[b]Technical Support [/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=weranon@thaiamadeus.com][color=#0000ff]weranon@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21176, 170, 9644, 0, 'Tiwa_P', 38, '', 1378431650, 'Staff On Site : Trithum\r\nCase no : \r\nDate : 5-09-13 /12.43\r\nSolution :Check Windows ,Remove Anti AVG ,June Startup Windows ,Clear Temp Files ,Install Programs Teamviewer ,Test All Programs OK\r\nClose Job:14.06\r\nComment :\r\nContact : 02-2079181 k. Vareeyot', '124.121.170.199', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21177, 170, 9645, 0, 'Tiwa_P', 38, '', 1378431774, 'Check Line Network 4 PC ,Delete Route ,Create Icon Amadeus 2 PC', '124.121.170.199', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21178, 170, 9645, 0, 'Tiwa_P', 38, '', 1378431814, 'Staff On Site : Trithum\r\nCase no :\r\nDate : 5-9-13 / 13.35\r\nSolution :Check Line Network 4 PC ,Delete Route ,Create Icon Amadeus 2 PC\r\nClose Job: 15.26\r\nComment : -\r\nContact : 02-2079181 k. Vareeyot', '124.121.170.199', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21179, 168, 9549, 0, 'Tiwa_P', 38, '', 1378433817, 'Staff On Site : Trithum\r\nCase no :\r\nDate : 15-8-13 / 8.21\r\nSolution : ทาง User ไม่สดวกให้ดำเนินการ จะแจ้งมาภายหลัง\r\nClose Job: 06/09/2013 09.08\r\nComment :\r\nContact : 02-2079181 k. Weeranon', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21180, 170, 9656, 1, 'Tiwa_P', 38, 'L Innertech 10 / 6-9-13 / 9.20 / LTR No: 722186 : Trithum : COMPLETE (S/W)', 1378434552, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 7-9-2013 11:50 [/i]\n\nStaff On Site : Trithum\r\nCase no :\r\nDate : 6-9-13 / 9.20 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\nMessage Created: 06SEP2013 09:14\r\n\r\nCall Received 06SEP2013 09:08 by Nicharath Wimonpitirath\r\nFrom krittikarn/\r\nfrom company: Thai Siri Tour Co., Ltd.\r\n215 Grand China Tower, 3rd Floor, Yaowaraj Rd., Pomprab\r\n\r\nBangkok\r\nPhone:+6626227676\r\nFax:+6622262740\r\n\r\nLTR No: 722186\r\nTitle: T/Request: Other applications\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 06Sep13   Time: 09:14  (Wareeyot Vongvanich) =======\r\npls onsite pc cannot boot \r\ncontact K.kitigarn tel 02-622-7676\r\n\r\n[b][font=\"][size=10pt]Best Regards,[/size][/font][/b]\r\n\r\n\r\n[b][font=\"][size=10pt]Wareeyot Vongvanich[/size][/font]\r\n[font=\"][size=7.5pt]TechnicalSupport[/size][/font][/b][font=\"][size=7.5pt]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=wareeyot@thaiamadeus.com]wareeyot@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url]\r\n\r\n[/size][/font]', '115.87.217.216', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21181, 170, 9655, 0, 'Tiwa_P', 38, '', 1378442789, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 6-9-2013 11:48 [/i]\n\nStaff On Site : Siridon\r\nCase no :\r\nDate : 6-09-13 / 8:35 \r\nSolution : Backup Data, Ghost Image, Add Printer, Set ProPrinter Dgen DAIR, Share Printer, Add Printer Agent, Update Antivirus\r\nClose Job:11:48\r\nComment :\r\nContact : 02-2079181 k. Mongkol', '115.87.206.89', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21182, 170, 9656, 0, 'Tiwa_P', 38, '', 1378443032, 'Agent Request Onsite ช่วงบ่าย About 14.00\r\nUpdate K.Mongkol', '27.55.207.93', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21183, 170, 9657, 1, 'Tiwa_P', 38, 'L Innertech 11 / 6-9-13 / 9.32 / LTR No: 722197/cancel job', 1378453060, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 9-9-2013 09:51 [/i]\n\nStaff On Site : Phongphipat\r\nJob acer :\r\nDate : 06-09-13/09.43\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n\r\n[size=3][color=#000000][font=Calibri]Message Created: 06SEP2013 09:42[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Call Received 06SEP2013 09:32 by Narong Taveerat[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Roongsarp Travel Service Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]466-468 Yaoworaj Rd., Sampanthawong[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6622240039[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6622248057[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]LTR No: 722197[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:CPU[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]======= Date: 06Sep13   Time: 09:39   (Narong Taveerat) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Pls move 2 PC within office on 2nd floor connect wireless agent contact K. Juu  02-224 0039[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[b][size=9pt]Best Regards.[/size][/b][size=12pt][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[b][size=10pt]Narong Taveerat [/size][/b]\r\n[b][size=7.5pt]Senior Technical Support [/size][/b]\r\n[size=7.5pt]Customer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=narong@thaiamadeus.com][color=#0000ff]narong@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url] [/size]\r\n[url=http://www.amadeus.com/blog][size=7.5pt][/size][/url]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]', '115.87.217.216', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21184, 170, 9658, 1, 'Tiwa_P', 38, 'ACER ACCESS/06-09-13/10.06/LTR No: 722212 : Tiwa : Complete', 1378453223, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 6-9-2013 16:16 [/i]\n\nStaff On Site : K.Tiwa\r\nJob acer :\r\nDate : 06-09-13/10.06\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.    \r\n\r\n[size=3][color=#000000][font=Calibri]Message Created: 06SEP2013 10:04[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Call Received 06SEP2013 09:59 by Narong Taveerat[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Miramar Service (Thailand) Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]1429 Town In Town Soi 3/3, Soi Ladprao 94,[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Ladprao Rd., Wangthonglang[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6627929299[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6625309515[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]LTR No: 722212[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:Laptop & Server[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]======= Date: 06Sep13   Time: 10:04   (Narong Taveerat) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Pls  install CID for remote ticketing on laptop agent contact K. Jee Jey 084 123 4941[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Office ID : BKKIJ3118[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]CID : 5866C725 152098842500[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Sign in : 7010 KB Khun Tanapat Phothinil[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Entry JUM [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]JUM/O-BKKOK21NQ/T-58662442/7010KB/AS[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]JUM/O-BKKIQ310N/T-5866851A/7010KB/AS[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]JUM/O-BKKIQ314M/T-58669735/7010KB/AS[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[b][size=9pt]Best Regards.[/size][/b][size=12pt][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[b][size=10pt]Narong Taveerat [/size][/b]\r\n[b][size=7.5pt]Senior Technical Support [/size][/b]\r\n[size=7.5pt]Customer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=narong@thaiamadeus.com][color=#0000ff]narong@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url] [/size]\r\n[url=http://www.amadeus.com/blog][size=7.5pt][/size][/url]', '115.87.217.216', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(21185, 170, 9659, 1, 'Tiwa_P', 38, 'L Innertech ACER/ 06-09-13 /10.37 /LTR No: 722237 : JJL Cholburi :complete', 1378453709, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 6-9-2013 16:12 [/i]\n\n[size=3][color=#000000][font=Calibri]Staff On Site :JJL Cholburi[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Job acer :\r\nDate : 06-09-13 /10.37\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.    [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Message Created: 06SEP2013 10:36[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Call Received 06SEP2013 10:34 by Arjhan Onpool[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From K.Noi/ Ntba[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: My Office  Travel Co., Ltd. / Jomtien Branch[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]489/1 Moo 12, Soi 5, Jomtien Beach Rd., Nongprue, Banglamung[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Cholburi[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6638757490[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6638422232[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]LTR No: 722237[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:CPU[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Open[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]======= Date: 06Sep13   Time: 10:36   (Arjhan Onpool) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls onsite check CPU and change battery[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]K.Noi 038757490[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[b][size=10pt]Arjhan Onpool [/size][/b]\r\n[b][size=7.5pt]Senior Technical Support[/size][/b]\r\n[size=7.5pt]Customer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=arjhan@thaiamadeus.com][color=#0000ff]arjhan@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url] [/size][size=12pt][/size]\r\n\r\n[url=http://www.amadeus.com/blog][size=7.5pt][/size][/url]', '115.87.217.216', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21186, 170, 9653, 0, 'Tiwa_P', 38, '', 1378454173, 'Staff On Site : Siridon\r\nCase no :\r\nDate : 05-09-13 /17.02\r\nSolution :Chabge Keyboavd\r\nClose Job:14.47\r\nComment :\r\nContact : 02-2079181 k.Wareeyot', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21187, 170, 9660, 1, 'Tiwa_P', 38, 'L INNERTECH ACER 11 / 06-09-13 / 14.45 / LTR No: 722328 :Trithum : COMPLETE (S/W)', 1378454755, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 7-9-2013 11:56 [/i]\n\n[size=3][color=#000000][font=Calibri]Staff On Site : Trithum\r\nJob acer :\r\nDate : 06-09-13 / 14.45\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.    [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Message Created: [/font]06[font=Calibri]SEP[/font]2013 14:41[/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Call Received [/font]06[font=Calibri]SEP[/font]2013 10:48[font=Calibri] by Warunee Chuainueang[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Able Tour Agency[/font][/color][/size]\r\n[size=3][color=#000000]1373[font=Calibri] Thitinet Building, Charoenkrung Rd., Silom, Bangrak[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+[/font]6622338018[/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+[/font]6626309006[/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]LTR No: [/font]722328[/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:CPU -slow respond only [/font]1[font=Calibri] com[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]agt K.somporn want technical check com slow respond[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000]======= [font=Calibri]Date: [/font]06[font=Calibri]Sep[/font]13[font=Calibri]   Time: [/font]14:41   ([font=Calibri]Mongkol Jokkaew) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls on site  on site chk pc acer [/font]1[font=Calibri] pc  slow and show pop up [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]user k. somporn tel [/font]02 630 9418-9[/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[b][size=9pt]Mongkol  Jokkaew[/size][/b]\r\n[b][size=7.5pt]Senior Technical Support[/size][/b]\r\n[size=7.5pt]Customer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9000\r\nF: + 66 2 207 9198\r\n[email=mongkol@thaiamadeus.com][color=#0000ff]mongkol@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url][/size][color=#1f497d][/color]\r\n[size=7.5pt]\r\n\r\n[color=#0000ff][/color][/size][color=#1f497d][/color]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]', '115.87.217.216', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21188, 170, 9661, 1, 'Tiwa_P', 38, 'L Innertech 11 / 6-09-13 / 13:00 / LTR No: 722292 :JJL  Khon Kaen: Complete (HW)', 1378455236, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 6-9-2013 16:19 [/i]\n\nStaff On Site : JJL  [size=3][color=#000000][font=Calibri]Khon Kaen[/font][/color][/size]\r\nJob acer :\r\nDate : 6-09-13 / 13:00\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.    \r\n\r\n[size=3][color=#000000][font=Calibri]Message Created: 06SEP2013 12:51[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Call Received 06SEP2013 12:48 by Jaturapattara Srikasem[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From wilailuck/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Matico Khonkaen Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]304 Srichan Rd., T. Naimuang, A. Muang[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Khon Kaen[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6643227326[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6643320702[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]LTR No: 722292[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: Amadeus Selling Platform[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]======= Date: 06Sep13   Time: 12:51   (Weranon Klaiprayoun) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- agent inform mouse and k/b can\'t use[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- pls onsite and spare[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- contact K.Wilailuck 043 227-326[/font][/color][/size]\r\n[b][size=8pt]Best regards,[/size][/b]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[b][size=10pt]Weranon Klaiprayoun [/size][/b]\r\n[b][size=7.5pt]Technical Support [/size][/b]\r\n[size=7.5pt]Customer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=weranon@thaiamadeus.com][color=#0000ff]weranon@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url] [/size]\r\n\r\n[url=http://www.amadeus.com/blog][size=7.5pt][/size][/url]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]', '115.87.217.216', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21189, 170, 9661, 0, 'Tiwa_P', 38, '', 1378455343, 'Update Job  K.กิตติยากร ให้ onsite 17.00 น. K. Mongkol 15.10', '115.87.217.216', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21190, 170, 9660, 0, 'Tiwa_P', 38, '', 1378456750, 'k. somporn  on site  11.00 / 07/09/2013 Update K.Weranon 15.34', '115.87.217.216', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21191, 170, 9646, 0, 'Tiwa_P', 38, '', 1378457388, 'Staff On Site : Pongpipat\r\nCase no :\r\nDate :  5-09-13 / 13:50 \r\nSolution :Change Keybard 2 PC\r\nClose Job:10.39\r\nComment :\r\nContact : 02-2079181 k.Narong', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21192, 170, 9650, 0, 'Tiwa_P', 38, '', 1378457583, 'Staff On Site : Pongpipat\r\nCase no :\r\nDate :05-09-13/16.18\r\nSolution :Check Printer\r\nClose Job:11.01\r\nComment :\r\nContact : 02-2079181 k.Narong', '115.87.217.216', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21193, 170, 9659, 0, 'Tiwa_P', 38, '', 1378458944, 'Staff On Site :JJL Cholburi\r\nJob acer :\r\nDate : 06-09-13 /10.37\r\nSolution :Change Battery\r\nClose Job:13.36\r\nComment :\r\nContact : 02-2079181 k.Werayot', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21194, 170, 9661, 0, 'Tiwa_P', 38, '', 1378459149, 'Staff On Site : JJL  Khon Kaen\r\nJob acer :\r\nDate : 6-09-13 / 13:00\r\nSolution : Change Mouse KB 1 PC\r\nClose Job: 16:14\r\nComment :-\r\nContact : 02-2079181 k. Weranon', '115.87.217.216', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0);
INSERT INTO `cdb_posts` (`pid`, `fid`, `tid`, `first`, `author`, `authorid`, `subject`, `dateline`, `message`, `useip`, `invisible`, `anonymous`, `usesig`, `htmlon`, `bbcodeoff`, `smileyoff`, `parseurloff`, `attachment`, `rate`, `ratetimes`, `status`) VALUES
(21195, 170, 9658, 0, 'Tiwa_P', 38, '', 1378459303, 'Staff On Site : K.Tiwa\r\nJob acer :\r\nDate : 06-09-13/10.06\r\nSolution :Istall CID Add laptop\r\nClose Job:15.48\r\nComment :\r\nContact : 02-2079181 k. Nanong', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21196, 170, 9651, 0, 'Tiwa_P', 38, '', 1378459815, 'Staff On Site : JJL\r\nCase no :-\r\nDate : 5-9-13 / 15.30 \r\nSolution : Install PC On Table Set Config Teat OK\r\nClose Job: 06/09/2013 10:46\r\nComment :-\r\nContact : 02-2079181 k. Mongkol', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21199, 170, 9662, 1, 'Tiwa_P', 38, 'L Inner Acer / 06-09-13 / 17:05 / LTR No: 722390 (Chiangmai) : JJL PRAVET : COMPLETE (S/W)', 1378462807, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 7-9-2013 14:56 [/i]\n\nStaff On Site : JJL Chiangmai\r\nCase no : \r\nDate :06-09-13 / 17:05\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n\r\nOnsite 07-09-13  10:00\r\n\r\nMessage Created: 06SEP2013 17:01\r\nCall Received 06SEP2013 17:00 by Surasak Pongsiri\r\n\r\nFrom unknown/\r\n\r\nfrom company: Manit Travel Chiangmai Ltd., Part. / Nimmanhaemin Branch\r\n\r\n15/2 Nimmanhaemin Rd.,\r\n\r\nT. Suthep, A. Muang\r\n\r\nChiangmai\r\n\r\nPhone:+6653251825\r\n\r\nFax:+6653251417\r\n\r\n\r\n\r\nLTR No: 722390\r\n\r\nTitle: T/Request:OS or IE 1A Owned\r\n\r\nSeverity: Low\r\n\r\nStatus: Pending Provider\r\n\r\n\r\n\r\nDescription:\r\n\r\n- can\'t boot windows\r\n\r\n\r\n\r\nSolution:\r\n\r\n\r\n\r\n======= Date: 06Sep13   Time: 17:01   (Surasak Pongsiri) =======\r\n\r\n- check windows\r\n\r\n- contact K.Toy\r\n\r\n\r\n\r\nBest Regards.\r\n\r\n\r\n\r\nSurasak   Pongsiri \r\nTechnical Support (Chiangmai Office)\r\n\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)53 226 336 \r\nF: + 66 (0)53 226 335', '115.87.217.216', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21211, 170, 9666, 0, 'Tiwa_P', 38, '', 1378540258, 'Staff On Site : JJL\r\nCase no : -\r\nDate : 7-9-13 / 13.26\r\nSolution : Ghost Image ,Install Vista ,Shared Print\r\nClose Job: 14.28\r\nComment : -\r\nContact : 02-2079181 k.  Arjhan', '58.11.65.121', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21201, 170, 9664, 1, 'Tiwa_P', 38, 'L Innertech 11 / 7-9-13 / 10.48 / LTR No: 722443‏ : Phongphipat : Complete', 1378529352, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 9-9-2013 12:57 [/i]\n\nStaff On Site : Phongphipath\r\nJob acer : -\r\nDate : 07-09-13/10.48\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.    \r\n\r\nMessage Created: 07SEP2013 10:42\r\n\r\nCall Received 07SEP2013 10:39 by Worawit  Meekeaw\r\nFrom Unknown/\r\nfrom company: [b]Siam Air Ticket Ltd., Part[/b]\r\n1424 Rama 6 Road,\r\nWangmai, Patumwan\r\nBangkok\r\nPhone:+6622141365\r\nFax:+6622159059\r\n\r\nLTR No: 722443\r\nTitle: T/Request: Keyboard & Mouse\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n#K Chutima need to chg keyboard\r\n\r\nSolution:\r\n\r\n======= Date: 07Sep13   Time: 10:42   (Wareeyot Vongvanich) =======\r\npls spare 1 keyboard\r\npls contact K.chutima tel 02-2166808\r\n\r\n[b]Best Regards,[/b]\r\n\r\n\r\n[b]Wareeyot Vongvanich[/b][b]Technical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=wareeyot@thaiamadeus.com][color=blue]wareeyot@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=blue]www.thaiamadeus.com[/color][/url]', '58.8.250.126', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21202, 170, 9656, 0, 'Tiwa_P', 38, '', 1378529398, 'Staff On Site : Trithum\r\nCase no :\r\nDate : 6-9-13 / 9.20 \r\nSolution : Check Windows ,June Startup Window,Reset IE ,Clear Temp Files\r\nClose Job: 14.54\r\nComment :\r\nContact : 02-2079181 k. Arjhan', '58.8.250.126', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21204, 170, 9657, 0, 'Tiwa_P', 38, '', 1378529467, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 9-9-2013 09:52 [/i]\n\nStaff On Site : Phongphipat\r\nJob acer :\r\nDate : 06-09-13/09.43\r\nSolution :L Innertech 11 / 6-9-13 / 9.32 / LTR No: 722197/cancel job\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.', '58.8.250.126', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(21205, 170, 9660, 0, 'Tiwa_P', 38, '', 1378529554, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 7-9-2013 11:56 [/i]\n\nStaff On Site : Trithum\r\nJob acer : -\r\nDate : 06-09-13 / 14.45\r\nSolution : Check Windows ,June Startup Window,Reset IE ,Clear Temp Files ,Create Icon Amadeus 4 Unit\r\nClose Job: 11.55\r\nComment : Check Selling Platform by Helpdesk Amadeus\r\nContact : 02-2079181 k. Arjhan', '58.8.250.126', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21200, 170, 9663, 1, 'Tiwa_P', 38, 'L Inner Acer / 06-09-13 / 17:10 / LTR No: 722393 : (Chiangmai) : JJL PRAVET : COMPLETE (S/W)', 1378518086, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 7-9-2013 14:57 [/i]\n\nStaff On Site : JJL Chiangmai\r\nCase no : \r\nDate : 06-09-13 / 17:10\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n\r\n[font=Calibri, sans-serif][size=16px][font=Calibri, sans-serif][size=11pt][size=28pt]Onsite  07-09-13   13:00[/size][/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt]Message Created: 06SEP2013 17:08[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt]Call Received 06SEP2013 17:06 by Surasak Pongsiri[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]From Unknown/[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]from company: Global Union Express / Chiangmai[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]35 Changmoi Rd., A. Muang[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt]Chiangmai[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]Phone:+6653234400[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]Fax:+6653234404[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt]LTR No: 722393[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]Title: T/Request:Malware 1A Owned[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]Severity: Low[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]Status: Pending Provider[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt][b]Description:[/b][/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt][b]======= Date: 06Sep13   Time: 17:07   (Surasak Pongsiri) =======[/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b]- agent inform windows very slow respond[/b][/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt][b]Solution:[/b][/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt][b]======= Date: 06Sep13   Time: 17:08   (Surasak Pongsiri) =======[/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b]- check virus or windows[/b][/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt][b][font=Arial, sans-serif][size=12pt]Best Regards.[/size][/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]\r\n\r\n[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Arial, sans-serif][size=12pt]Surasak   Pongsiri[/size][/font][/b]\r\n[b][font=Arial, sans-serif][size=9pt]Technical Support (Chiangmai Office)[/size][/font][/b]\r\n[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Arial, sans-serif][size=9pt]Customer Service [/size][/font][/b]\r\n[font=Arial, sans-serif][size=9pt]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)53 226 336 \r\nF: + 66 (0)53 226 335\r\n[email=akharate@thaiamadeus.com]surasak@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url][/size][/font][/size][/font]\r\n[/size][/font]', '171.97.177.253', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21206, 170, 9664, 0, 'Tiwa_P', 38, '', 1378534305, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 7-9-2013 13:16 [/i]\n\nAgent Request (K.chutima) Onsite 9/09/2013 ,13.00\r\nUpdate K\' Vareeyot', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21207, 170, 9664, 0, 'Tiwa_P', 38, '', 1378534350, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 9-9-2013 12:56 [/i]\n\nStaff On Site : Phongphipath\r\nJob acer : 839792Y\r\nDate : 07-09-13/10.48\r\nSolution : Check Hardware \r\nClose Job:12.51\r\nComment :\r\nContact : 02-2079181 k.Momgkol', '58.11.65.121', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21208, 170, 9665, 1, 'Tiwa_P', 38, 'Best Flights Travel Co., Ltd. - Additional Install 1 Acer PC (L-Inner 11) / 6 Sep 13 - 17.39  (LTR: 722405) : Tiwa.P| COMPLETE (SW &amp; H/W)', 1378534510, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-9-2013 10:24 [/i]\n\nStaff On Site : Tiwa.P\r\nCase no :\r\nDate : 6 Sep 13 - 17.39\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n\r\n[size=3][b]Dear Acer Team,[/b][/size]\r\n[size=3][/size]\r\n[size=3][b]Kindly complete the following request.[/b][/size]\r\n[size=3][/size]\r\n[size=3][b]Agent name: Best Flights Travel Co., Ltd.[/b][/size]\r\n[size=3][/size]\r\n[font=Tahoma][b][color=black][size=11pt]Address: 2689/5 Charoenkrung Rd., Bangkolaem, Bangkolaem, Bangkok 10120.[/size][/color][/b][/font]\r\n[size=3][/size]\r\n[size=3][b]Tel: 02-291 8551[/b][/size]\r\n[size=3][b]Contact: คุณแหม่ม[/b][/size]\r\n[size=3][/size]\r\n[size=3][/size]\r\n[size=3][b]REIF 1AV-13-872, [/b][b]LTR No: 722405.[/b][/size]\r\n[size=3][/size]\r\n[size=3][/size]\r\n[size=3][b]Request:  -Additional install 1 Acer PC (Leasing Acer - Inner 11).[/b][/size]\r\n[size=3][/size]\r\n[size=3][/size]\r\n[size=3][b]Configuration: (BKKOK21ZW)[/b][/size]\r\n[size=3][b]Vista CID  (Selling Platform 6.1P133)[/b][/size]\r\n[table=249][tr][td=1,1,105][size=3][b]58 66[/b][b]AAF5[/b][/size]\r\n[/td][td=1,1,144][size=3][b]464699390094[/b][/size]\r\n[/td][/tr][/table][size=3][/size]\r\n[size=3][/size]\r\n[size=3][b]PC Number:[/b][b]L-Inner11-039\r\n[/b][/size][b](PC withdraw from agent Sea Tours Co., Ltd. / Unesco.)[/b]\r\n[size=3][/size]\r\n[size=3][/size]\r\n[size=3][b]Remark:[/b][b] -Make sure that all pc is cleaned & good condition.[/b][/size]\r\n[size=3][b]      -Prepared LAN cable incase current not enough. [/b][/size]\r\n[size=3][b]    -Please add driver network printer, cross set and test print.[/b][/size]\r\n[size=3][b]     -Please inform property of all equipments by reply this e-mail. [/b][/size]\r\n[size=3][/size]\r\n[size=3][/size]\r\n[size=3][b]Please onsite to add install PC on\r\nTuesday Sep 10th , 2013 14.00[/b][/size]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Best Regards.[/b]\r\n[b]Nawarat Tuntikapong[/b]\r\n[b]Senior Technical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9117\r\nF: + 66 2 207 9198\r\n[email=akharate@thaiamadeus.com][color=#0000ff]nawarat@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21209, 170, 9666, 1, 'Tiwa_P', 38, 'L Innertech 11 / 7-9-13 / 13.26 / LTR No: 722459 (Chiangmai) : JJL PRAVET : COMPLETE (S/W)', 1378537361, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 7-9-2013 14:56 [/i]\n\nStaff On Site : JJL\r\nCase no : -\r\nDate : 7-9-13 / 13.26\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n\r\n\r\n[size=3][color=#000000][font=Calibri]Message Created: 07SEP2013 13:21[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 07SEP2013 13:18 by Wareeyot Vongvanich[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: [b]Global Union Express / Chiangmai[/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]35 Changmoi Rd., A. Muang[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Chiangmai[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6653234400[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6653234404[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 722459[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:1A Selling Platform-Local script&appli.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Open[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 07Sep13   Time: 13:19   (Wareeyot Vongvanich) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls onsite check window [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls contact  tel 053-234400[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best Regards,[/b]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Wareeyot Vongvanich\r\nTechnical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=wareeyot@thaiamadeus.com][color=#0000ff]wareeyot@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '58.11.65.121', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21210, 170, 9662, 0, 'Tiwa_P', 38, '', 1378537804, 'Staff On Site : JJL Chiangmai\r\nCase no : \r\nDate :06-09-13 / 17:05\r\nSolution : Change HDD ,Ghost Image ,Install Vista ,Shared Print\r\nClose Job: 07/09/2013 , 12.07\r\nComment : -\r\nContact : 02-2079181 k.  Surasak', '58.11.65.121', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21212, 170, 9663, 0, 'Tiwa_P', 38, '', 1378540343, 'Staff On Site : JJL\r\nCase no : -\r\nDate : 6-9-13 / 17.10\r\nSolution : Ghost Image ,Install Vista ,Shared Print\r\nClose Job: 07/09/2013 ,13.47\r\nComment : -\r\nContact : 02-2079181 k.  Arjhan', '58.11.65.121', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21213, 171, 9667, 1, 'Jarunee_s', 62, 'Americana Oki 184 / 4-9-13 / 9.30 / LTR No: 721727', 1378547587, 'Message Created: 04SEP2013 09:24\r\n \r\nCall Received 04SEP2013 09:14 by Wimmala Srisung\r\nFrom TAWANYA/\r\nfrom company: American Express (Thai) Co., Ltd.\r\n388 S.P. Building, 11th Floor, Phaholyothin Rd., Phyathai\r\n \r\nBangkok\r\nPhone:+6622735220\r\nFax:+6622730300\r\n \r\nLTR No: 721727\r\nTitle: T/Request:Pro Printer\r\nSeverity: Low\r\nStatus: Open\r\n \r\nDescription:\r\n \r\n \r\nSolution:\r\n \r\n======= Date: 04Sep13   Time: 09:17   (Wareeyot Vongvanich) =======\r\npls onsite contact tawanya  or K.nichasan tel 02-273-5211  \r\npls spare printer', '171.97.81.62', 0, 0, 0, 0, -1, 0, 0, 0, 0, 0, 0),
(21214, 171, 9667, 0, 'Jarunee_s', 62, '', 1378547814, 'JOB STATUS            : LTR NO. 721727\r\nSTAFF ON SITE        : ช่างชินพัฒน์\r\nDATE                      : 04/09/2013\r\nJOB ACS                 : 56090129\r\nEXCHANGE              : แก้ไขเปลี่ยนผ้าหมึก TEST ใช้งานได้ปกติ \r\nCLOSE JOB TIME      : 10.58 น.\r\nCONTACT                : คุณบุรินทร์  \r\nACK TIME                : 10.20 น.', '171.97.81.62', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21215, 171, 9668, 1, 'Jarunee_s', 62, 'Americana Oki 184 / 03-09-13 /11.08 /LTR No: 721520', 1378547940, 'Message Created: 03SEP2013 11:07\r\n \r\nCall Received 03SEP2013 11:06 by Arjhan Onpool\r\nFrom pawalit/\r\nfrom company: Carlson Wagonlit (Thailand) / Halliburton Branch\r\n123 Sun Towers Building - B, 11th (Room B1101) & 15th Fl.,\r\nVibhavadi-Rangsit Road, Kwaeng Jompol, Khet Chatuchak\r\nBangkok\r\nPhone:+6626851760\r\nFax:\r\n \r\nLTR No: 721520\r\nTitle: T/Request:Pro Printer\r\nSeverity: Low\r\nStatus: Pending Provider\r\n \r\nDescription:\r\n \r\n \r\nSolution:\r\n \r\n======= Date: 03Sep13   Time: 11:07   (Arjhan Onpool) =======\r\npls onsite check and change printer\r\nk.pawalit 022788168', '171.97.81.62', 0, 0, 0, 0, -1, 0, 0, 0, 0, 0, 0),
(21216, 171, 9668, 0, 'Jarunee_s', 62, '', 1378548106, 'JOB STATUS             : LTR NO.721520\r\nSTAFF ON SITE         : ช่างวัชรินทร์\r\nDATE                       : 03/09/2013\r\nJOB ACS                  : 56090094\r\nSOLUTION                : SPARE P/T OKI 184T \r\nCLOSE JOB TIME       : 14.22 น. \r\nCONTACT                 : คุณบุรินทร์  \r\nACK TIME                 : 12.30 น.', '171.97.81.62', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21217, 171, 9669, 1, 'Jarunee_s', 62, 'Americana oki 184 / 04-09-13 / 10.35 / LTR No: 721760', 1378548419, 'Message Created: 04SEP2013 10:31\r\n \r\nCall Received 04SEP2013 10:16 by Linda Poonwongpracha\r\nFrom Pattarawongvisut/ Petchdee\r\nfrom company: Dits Travel (2001) Co., Ltd.\r\n140/1 Kian Nguan II Building, 12th Floor, Wireless Rd.,\r\nLumpinee, Patumwan\r\nBangkok\r\nPhone:+6622559205\r\nFax:+6622529254\r\n \r\nLTR No: 721760\r\nTitle: T/Request:Pro Printer\r\nSeverity: Low\r\nStatus: Pending Provider\r\n \r\nDescription:\r\n \r\n \r\nSolution:\r\n \r\n======= Date: 04Sep13   Time: 10:31   (Mongkol Jokkaew) =======\r\npls on site chk prt oki 184 have noise \r\nuser k. ranya tel 02 660 3511', '171.97.81.62', 0, 0, 0, 0, -1, 0, 0, 0, 0, 0, 0),
(21218, 171, 9669, 0, 'Jarunee_s', 62, '', 1378548533, 'JOB STATUS           : LTR NO. 721760\r\nSTAFF ON SITE       : ช่างธีรวัฒน์\r\nDATE                     : 04/09/2013\r\nJOB ACS                : 56090134\r\nSOLUTION              : SPARE P/T OKI 184T \r\nCLOSE JOB TIME     : 13.15 น.\r\nCONTACT               : คุณบุรินทร์  \r\nACK TIME               : 12.45 น.', '171.97.81.62', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21219, 170, 9670, 1, 'Tiwa_P', 38, 'L INNERTECH ACER / 09-09-13 / 10.51 / LTR No: 722588 / cancel job', 1378699481, 'Staff On Site : SIRIDON\r\nCase no :\r\nDate : 09-09-13 / 10.51\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\nMessage Created: 09SEP2013 10:47\r\n \r\nCall Received 09SEP2013 10:42 by Warunee Chuainueang\r\nFrom unknown/\r\nfrom company: Quality Express Co., Ltd.\r\n1111/30-1 Ladprao Rd., Between Soi 23-25, Jankasem, Jatujak\r\n \r\nBangkok\r\nPhone:+6625113000\r\nFax:+6625110099\r\n \r\nLTR No: 722588\r\nTitle: Amadeus Selling Platform\r\nSeverity: Low\r\nStatus: Pending Provider\r\n \r\nDescription:\r\nnot respond\r\n \r\nSolution:\r\n \r\n======= Date: 09Sep13   Time: 10:47  (Mongkol Jokkaew) =======\r\npls on site chk pc acer 1 pc hang all time \r\nuser k. vaneeda tel 02 294 5245 -9 ext 11\r\n[b][font=&quot][size=9.0pt]Mongkol  Jokkaew[/size][/font][/b]\r\n[b][font=&quot][size=7.5pt]Senior Technical Support[/size][/font][/b]\r\n[font=&quot][size=7.5pt]Customer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9000\r\nF: + 66 2 207 9198\r\n[email=mongkol@thaiamadeus.com]mongkol@thaiamadeus.com[/email]\r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url][/size][/font][color=#1F497D][/color]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21220, 170, 9670, 0, 'Tiwa_P', 38, '', 1378699500, 'Staff On Site : SIRIDON\r\nCase no :\r\nDate : 09-09-13 / 10.51\r\nSolution : cancel job\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21221, 170, 9671, 1, 'Tiwa_P', 38, 'L INNERTECH ACER 11/  09-09-13 / 10.59 / LTR No: 722596 : Siridon : COMPLETE', 1378699610, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 10-9-2013 12:42 [/i]\n\nStaff On Site : SIRIDON\r\nCase no :\r\nDate : 09-09-13 / 10.59\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\nMessage Created: 09SEP2013 10:55\r\n\r\nCall Received 09SEP2013 10:53 by Mongkol Jokkaew\r\nFrom Unknown/\r\nfrom company: T-One Travel & Cargo Service Co., Ltd.\r\n546/2 Soi Sathupradit 36, Sathupradit Rd., Bangpongpang,Yannawa\r\n\r\nBangkok\r\nPhone:+6622945245\r\nFax:+6622945247\r\n\r\nLTR No: 722596\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 09Sep13   Time: 10:55  (Mongkol Jokkaew) =======\r\npls on site chk pc acer 1pc slow user k. waneda tel 02 2945245-9 ext 11\r\n\r\n[b][font=\"][size=9pt]Mongkol  Jokkaew[/size][/font][/b]\r\n[b][font=\"][size=7.5pt]Senior Technical Support[/size][/font][/b]\r\n[font=\"][size=7.5pt]Customer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9000\r\nF: + 66 2 207 9198\r\n[email=mongkol@thaiamadeus.com]mongkol@thaiamadeus.com[/email]\r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url][/size][/font][color=#1f497d][/color]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21222, 170, 9672, 1, 'Tiwa_P', 38, 'L Innertech ACER / 9-09-13 / 11:20 / LTR No: 722608 : Trithum : COMPLETE (H/W &amp; S/W)', 1378700571, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 9-9-2013 16:43 [/i]\n\nStaff On Site : Trithum\r\nCase no :\r\nDate : 9-09-13 / 11:20\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n\r\nMessage Created: 09SEP2013 11:15\r\n \r\nCall Received 09SEP2013 11:11 by Theeradet Thammapanya\r\nFrom Unknown/\r\nfrom company: Huamark Travel\r\n11 soi Ramkhamhaeng 26 / 1, Hua-Mark, Bangkapi\r\n \r\nBangkok\r\nPhone:+6623742523\r\nFax:+6627323187\r\n \r\nLTR No: 722608\r\nTitle: T/Request: Keyboard\r\nSeverity: Low\r\nStatus: Pending Provider\r\n \r\nDescription:\r\n \r\n- T/a inform can\'t  to ues keyboard\r\n \r\nSolution:\r\n \r\n======= Date: 09Sep13   Time: 11:14  (Weranon Klaiprayoun) =======\r\n- pls onsite change K/B 1 pc\r\n- contact K.Thippawan 02 374-2523,374-2285\r\n \r\n[b][font=&quot;][size=8.0pt]Best regards,[/size][/font][/b]\r\n \r\n[b][font=&quot;][size=10.0pt]Weranon Klaiprayoun [/size][/font][/b]\r\n[b][font=&quot;][size=7.5pt]TechnicalSupport [/size][/font][/b]\r\n[font=&quot;][size=7.5pt]CustomerService \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com]www.thaiamadeus.com[/url][/size][/font]', '58.8.233.233', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21223, 170, 9671, 0, 'Tiwa_P', 38, '', 1378703039, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 10-9-2013 12:42 [/i]\n\n-Agent Request Onsite 13:00 Update K. Mongkol', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21224, 170, 9673, 1, 'Tiwa_P', 38, 'L Innertech ACER /  /L9-09-13 / 11.45TR No: 722628 : Trithum : COMPLETE (S/W)', 1378703685, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 9-9-2013 16:47 [/i]\n\nStaff On Site : Trithum \r\nCase no :\r\nDate : 9-09-13 / 11.45\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n\r\nMessage Created: 09SEP2013 11:44\r\n \r\nCall Received 09SEP2013 11:41 by Areerat Kittivanidchawat\r\nFrom Unknown/\r\nfrom company: Reliance Holidays (Thailand) Ltd.\r\n23/113-14 Block G, Royal City Avenue, Soi Soonvijai-Rama 9,Bangkapi, Huaykwang\r\n \r\nBangkok\r\nPhone:+6622030088\r\nFax:+6622030648\r\n \r\nLTR No: 722628\r\nTitle: Call transfer - Technical\r\nSeverity: Low\r\nStatus: Pending Provider\r\n \r\nDescription:\r\n \r\n- K.Jaruwan need contact Technical.\r\n \r\nSolution:\r\n \r\n- Transfer to Technical (K.Arjhan)\r\n======= Date: 09Sep13   Time: 11:44  (Arjhan Onpool) =======\r\npls onsite check windows and clean virus \r\nk.jaruwan 022030088#206\r\n \r\n[b][font=&quot][size=10.0pt]Arjhan Onpool [/size][/font][/b]\r\n[b][font=&quot][size=7.5pt]Senior Technical Support[/size][/font][/b]\r\n[font=&quot][size=7.5pt]Customer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=arjhan@thaiamadeus.com]arjhan@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url] [/size][/font][font=&quot][size=12.0pt][/size][/font]', '58.8.233.233', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21225, 170, 9674, 1, 'Tiwa_P', 38, 'L Innertech 11 / 9-9-13 / 13.53 / LR No: 722668: Siridon : Complete', 1378710107, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 10-9-2013 12:44 [/i]\n\nStaff On Site : Siridon\r\nJob acer :\r\nDate : 9-9-13 / 13.53 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.     \r\n\r\n[size=3][color=#000000][font=Calibri]Message Created: 09SEP2013 13:47[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Call Received 09SEP2013 13:35 by Wimmala Srisung[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From VIPAPORN/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: J. Travel & Trading Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]21/33 Soi Ngamduplee, Rama 4 Rd., Thung Maha Mek, Sathorn[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+66228746359[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6622871468[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]LTR No: 722668[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: unable to print screen[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Open[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=10pt][color=#000000]======= Date: 09Sep13   Time: 13:47   (Wareeyot Vongvanich) =======[/color][/size]\r\n[size=10pt][color=#000000]pls contact K.ple tel 02-287-4635-9[/color][/size]\r\n[size=10pt][color=#000000]pls onsite check group network connection[/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[b][size=10pt]Best Regards,[/size][/b]\r\n[color=#1f497d][font=Calibri][size=3][/size][/font][/color]\r\n[b][size=10pt]Wareeyot Vongvanich[/size][/b][b][size=7.5pt]Technical Support[/size][/b][size=7.5pt]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=wareeyot@thaiamadeus.com][color=#0000ff]wareeyot@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]\r\n[/size]\r\n[color=#0000ff][/color][size=12pt][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21226, 170, 9674, 0, 'Tiwa_P', 38, '', 1378710129, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 10-9-2013 12:44 [/i]\n\nStaff On Site :Siridon\r\nJob acer :\r\nDate : 9-9-13 / 13.53 \r\nSolution : Check Lan Connection, Change RJ45 2 Pcs.\r\nClose Job: 15:51\r\nComment :\r\nContact : 02-2079181 k. Wareyot', '58.8.233.233', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21253, 170, 9671, 0, 'Tiwa_P', 38, '', 1378791759, 'Staff On Site : SIRIDON\r\nCase no :\r\nDate : 09-09-13 / 10.59\r\nSolution : Ghost Image, Add Printer, Set Proprinter Dgen, Share Printer, Update Antivirus\r\nClose Job:15:47\r\nComment :\r\nContact : 02-2079181 k. Arjhan', '1.179.141.12', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21227, 170, 9675, 1, 'Tiwa_P', 38, 'L Innertech 11 / 9-09-13 / 14:30 / LTR No: 722609 :  Siridon : Complete', 1378712671, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 10-9-2013 12:47 [/i]\n\nStaff On Site : Siridon\r\nJob acer :\r\nDate :  9-09-13 / 14:30\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.     14.43 อาจหาญ\r\n\r\n[size=3][color=#000000][font=Calibri]Message Created: 09SEP2013 14:22[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Call Received 09SEP2013 11:16 by Krisada Sadudeemeechaitaweechoke[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Tiger Group Vacation Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]530/1-2 Soi Sathupradit 58, Bangpongpang, Yanawa[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+66229458924[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6622945895[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]LTR No: 722609[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:CPU[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]======= Date: 09Sep13   Time: 11:19   (Krisada Sadudeemeechaitaweechoke) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Agent request the technical onsite to fix amadeu\'s computer, it\'s may to re-install window[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Contact : Khun Puk, Jimmy[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Tel : 081-1868181[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]======= Date: 09Sep13   Time: 14:22   (Weranon Klaiprayoun) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- pls onsite reinstall windows and amadeus product[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- contact K.Tawit 081-1868181[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[b][size=8pt]Best regards,[/size][/b]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[b][size=10pt]Weranon Klaiprayoun [/size][/b]\r\n[b][size=7.5pt]Technical Support [/size][/b]\r\n[size=7.5pt]Customer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=weranon@thaiamadeus.com][color=#0000ff]weranon@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url] [/size]\r\n\r\n[url=http://www.amadeus.com/blog][size=7.5pt][/size][/url]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]', '58.8.233.233', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21230, 170, 9675, 0, 'Tiwa_P', 38, '', 1378713068, 'K.ชูวิทย์ ให้ onsite 9.00 น. 10/09/2013  14.43 K.Aijhan', '58.8.233.233', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21231, 170, 9678, 1, 'Tiwa_P', 38, 'L Innertech 12 / 9-09-13 / 14:50 / LTR No: 722689 : Trithum : COMPLETE (H/W &amp; S/W)', 1378713510, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-9-2013 20:25 [/i]\n\nStaff On Site : Trithum \r\nJob acer : \r\nDate : 9-9-13 / 13.53\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.     \r\n\r\n[size=3][color=#000000][font=Calibri]Message Created: 09SEP2013 14:44[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Call Received 09SEP2013 14:14 by Jaturapattara Srikasem[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From suwannee/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: STA Travel Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]33/70 Wall Street Tower, 14th Floor, Room 1405, Surawongse Rd., Bangrak[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6622360262[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6622376005[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]LTR No: 722689[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: Amadeus Selling Platform[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]022367874/K.Suwanee[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]ask move cpu[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]======= Date: 09Sep13   Time: 14:31   (Weranon Klaiprayoun) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- wait agent call back[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 09Sep13   Time: 14:43   (Weranon Klaiprayoun) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- agent request [u][i]move 2 pc in the office[/i][/u][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- contact K.Suwanee 02 2367-874[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]-[b][size=5][color=red] agent request onsite on 11/9/13 9.00[/color][/size][/b][/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[b][size=8pt]Best regards,[/size][/b]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[b][size=10pt]Weranon Klaiprayoun [/size][/b]\r\n[b][size=7.5pt]Technical Support [/size][/b]\r\n[size=7.5pt]Customer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=weranon@thaiamadeus.com][color=#0000ff]weranon@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url] [/size]\r\n\r\n[url=http://www.amadeus.com/blog][size=7.5pt][/size][/url]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]', '58.8.233.233', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21232, 170, 9679, 1, 'Tiwa_P', 38, 'ACER ACCESS/09-09-13/16.18/LTR No: 722762 : Trithum : COMPLETE (S/W)', 1378719129, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-9-2013 09:56 [/i]\n\nStaff On Site : Trithum\r\nJob acer :\r\nDate : 09-09-13/16.18\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.     \r\n\r\n[b][size=14pt][font=Calibri]Pls onsite tomorrow [/font][/size][/b][b][size=14pt]10.00 [/size][/b][b][size=14pt][font=Calibri]AM.[/font][/size][/b]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Message Created: [/font]09[font=Calibri]SEP[/font]2013 16:17[/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Call Received [/font]09[font=Calibri]SEP[/font]2013 16:15[font=Calibri] by Narong Taveerat[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Dahuja/ Phaveena[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: American Express / Platinum[/font][/color][/size]\r\n[size=3][color=#000000]388[font=Calibri] S.P. Building, [/font]9[font=Calibri]th Floor, Phaholyothin Rd., Phayathai[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+[/font]6622735289[/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+[/font]6622730030[/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]LTR No: [/font]722762[/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:Laptop & Server[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Open[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000]======= [font=Calibri]Date: [/font]09[font=Calibri]Sep[/font]13[font=Calibri]   Time: [/font]16:17   ([font=Calibri]Narong Taveerat) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Pls chk amadeus selling platfom and IE config  on  1 laptop  agent contact K. Chonticha  [/font]02-273-5599[/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[b][size=9pt]Best Regards.[/size][/b][size=12pt][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[b][size=10pt]Narong Taveerat [/size][/b]\r\n[b][size=7.5pt]Senior Technical Support [/size][/b]\r\n[size=7.5pt]Customer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=narong@thaiamadeus.com][color=#0000ff]narong@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url] [/size]\r\n[url=http://www.amadeus.com/blog][size=7.5pt][/size][/url]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]', '27.254.13.131', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(21233, 170, 9672, 0, 'Tiwa_P', 38, '', 1378719720, 'Agent (K\'Thippawan) Request Onsite 15.00\r\nUpdate K\'Weranon', '115.87.52.214', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21234, 170, 9672, 0, 'Tiwa_P', 38, '', 1378719823, 'Staff On Site : Trithum\r\nCase no :\r\nDate : 9-09-13 / 11:20\r\nSolution : Change K/B 1 Unit ,Check Windows,Config PDF For Open In Thaiairway\r\nClose Job: 15.46\r\nComment :- \r\nContact : 02-2079181 k. Vareeyot', '115.87.22.18', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21235, 170, 9673, 0, 'Tiwa_P', 38, '', 1378720014, 'Staff On Site : Trithum \r\nCase no :\r\nDate : 9-09-13 / 11.45\r\nSolution : Check Print Out 1 PC & Check Create Profiles ,Backup Data ,Shared Printer OKI, User Test OK\r\nClose Job: 14.43\r\nComment : 1 PC Can\'t Open MS Word \r\nContact : 02-2079181 k. Vareeyot', '115.87.22.18', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21236, 170, 9680, 1, 'Tiwa_P', 38, 'L Innertech 11 / 10-09-13 / 9:10 / LTR No: 722813 :  Siridon : Complete', 1378779323, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 10-9-2013 12:45 [/i]\n\nStaff On Site : Siridon\r\nCase no :\r\nDate :  10-09-13 / 9:10\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3][color=#000000][font=Calibri]Message Created: 10SEP2013 09:00[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 10SEP2013 08:45 by Warunee Chuainueang[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Roongsarp Travel Service Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]466-468 Yaoworaj Rd., Sampanthawong[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6622240039[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6622248057[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 722813[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: Amadeus Selling Platform[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]agt cannot open vista after change com[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 10Sep13   Time: 09:00   (Weranon Klaiprayoun) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- windows show error explore error and internet script error always[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- contact K.Siriporn 02 2240-039 # 234[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best regards,[/b]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Weranon Klaiprayoun [/b]\r\n[b]Technical Support [/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=weranon@thaiamadeus.com][color=#0000ff]weranon@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21237, 170, 9681, 1, 'Tiwa_P', 38, 'L Innertech 11 / 10-9-13 / 9.24 / LTR No: 722828 :  Tiwa.p : Complete (SW)', 1378780028, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 10-9-2013 17:39 [/i]\n\nStaff On Site : Tiwa.p \r\nCase no :\r\nDate : 10-9-13 / 9.24\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3][color=#000000][font=Calibri]Message Created: 10SEP2013 09:18[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 10SEP2013 09:14 by Linda Poonwongpracha[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Sun Luck Booking Centre Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]34 Soi Charoenkrung 41, Sipraya,[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangrak[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6626396118[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6626396117[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 722828[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:CPU[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Open[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]always reboot, when turn on com.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 10Sep13   Time: 09:18   (Wareeyot Vongvanich) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls onsite contact K.wanpen tel  02-235-9519[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls check pc pc have viurus[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best Regards,[/b]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Wareeyot Vongvanich\r\nTechnical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=wareeyot@thaiamadeus.com][color=#0000ff]wareeyot@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21238, 170, 9681, 0, 'Tiwa_P', 38, '', 1378780150, 'K.wanpen ให้เข้า Onsite 14:00 Update K.Weranon 9:29', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21239, 170, 9682, 1, 'Tiwa_P', 38, 'L Innertech 11 / 10-09-13 / 9:30 / LTR No: 722826 : JJL Chiangmai : Complete (SW)', 1378780405, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 10-9-2013 11:57 [/i]\n\nStaff On Site : JJL Chiangmai\r\nCase no :\r\nDate : 10-09-13 / 9:30\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3][color=#000000][font=Calibri]Message Created: 10SEP2013 09:25[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 10SEP2013 09:14 by Warunee Chuainueang[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Sea Tours Co., Ltd. / Chiangmai[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]2/3 Pracha Samphan Rd., A. Munag[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Chiangmai[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6653271441[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6653271401[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 722826[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: Amadeus Selling Platform[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]not responding[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 10Sep13   Time: 09:23   (Weranon Klaiprayoun) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- windows hang can\'t access all application[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- contact K.Pitchana 053 271-441-3[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best regards,[/b]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Weranon Klaiprayoun [/b]\r\n[b]Technical Support [/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=weranon@thaiamadeus.com][color=#0000ff]weranon@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0);
INSERT INTO `cdb_posts` (`pid`, `fid`, `tid`, `first`, `author`, `authorid`, `subject`, `dateline`, `message`, `useip`, `invisible`, `anonymous`, `usesig`, `htmlon`, `bbcodeoff`, `smileyoff`, `parseurloff`, `attachment`, `rate`, `ratetimes`, `status`) VALUES
(21240, 170, 9683, 1, 'Tiwa_P', 38, 'L Innertech ACER / 10-09-13 / 10:10 / LTR No: 722854  : Tiwa.p : Complete (SW)', 1378783644, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 19-9-2013 11:48 [/i]\n\nStaff On Site : Tiwa.p\r\nJob acer :\r\nDate : 10-09-13 / 10:10\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3][color=#000000][font=Calibri]Message Created: 10SEP2013 10:02[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 10SEP2013 09:59 by Chiraphong Khumkhrong[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Vassana Express Service Ltd., Part.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]65/11 Eueamornsuk Tower, 1st Floor, Chueplong Rd., Chongnoncee, Yannawa[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6622402504[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6626719027[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 722854[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:1A Selling Platform-Local script&appli.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 10Sep13   Time: 10:02   (Weranon Klaiprayoun) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- pls onsite scan and clean virus[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- contact K.Nid 02 2402-504-5[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best regards,[/b]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Weranon Klaiprayoun [/b]\r\n[b]Technical Support [/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=weranon@thaiamadeus.com][color=#0000ff]weranon@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21241, 170, 9684, 1, 'Tiwa_P', 38, 'Acer Acer / 10-9-13 / 10.09 / LTR No: 722849 : Tiwa.p : Complete (HW)', 1378784019, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 10-9-2013 17:34 [/i]\n\nStaff On Site : Tiwa.p \r\nJob acer :\r\nDate : 10-9-13 / 10.09\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3]Message Created: 10SEP2013 10:05[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Call Received 10SEP2013 09:43 by Chiraphong Khumkhrong[/size]\r\n[size=3]From Unknown/[/size]\r\n[size=3]from company: S.K. Travel & Co Co., Ltd.[/size]\r\n[size=3]294/24 Nalin Avenue Vilage, Ramkhamhaeng Road[/size]\r\n[size=3]Saphansoong District[/size]\r\n[size=3]Bangkok[/size]\r\n[size=3]Phone:+6623733452[/size]\r\n[size=3]Fax:+6623733435[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]LTR No: 722849[/size]\r\n[size=3]Title: T/Request:1A Selling Platform-Local script&appli.[/size]\r\n[size=3]Severity: Low[/size]\r\n[size=3]Status: Pending Provider[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Description:[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]======= Date: 10Sep13   Time: 09:48   (Chiraphong Khumkhrong) =======[/size]\r\n[size=3]ng 1108[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]khun santichai[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]02 373 3452 - 4[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Solution:[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]======= Date: 10Sep13   Time: 10:05   (Burin Chinapattarapong) =======[/size]\r\n[size=3]Pls onsite change bettery bios , contact K.santichai  02 373 3452 - 4[/size]\r\n[size=3]\r\n[/size]\r\n[b]Best Regards,[/b]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Burin Chinapattarapong [/b]\r\n[b]Technical Support [/b]\r\nCutomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=burin@thaiamadeus.com][color=#0000ff]burin@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21242, 170, 9683, 0, 'Tiwa_P', 38, '', 1378784761, 'ตัวเครื่องมี โปรแกรม Plus Control ต้องทำการ Backup ก่อน และจะแจ้งกลับมาทาง Amadeus เพื่อให้ Engineer เข้าไปดำเนินการต่อ Update K. Wareyod 10:46', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21243, 170, 9684, 0, 'Tiwa_P', 38, '', 1378785155, 'contact K.santichai  ให้เข้า Onsite ช่วงบ่่าย Update K. Mongkol 10:53', '58.11.90.234', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21244, 170, 9685, 1, 'Tiwa_P', 38, 'L Innertech Acer / 10-9-13 / 10.38 / LTR No: 722870 : Trithum : COMPLETE (H/W)', 1378785255, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-9-2013 09:54 [/i]\n\nStaff On Site : Trithum\r\nJob acer :\r\nDate :  10-9-13 / 10.38\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3]Message Created: 10SEP2013 10:35[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Call Received 10SEP2013 10:30 by Areerat Kittivanidchawat[/size]\r\n[size=3]From sureeporn/[/size]\r\n[size=3]from company: American Express (Thai) Co., Ltd.[/size]\r\n[size=3]388 S.P. Building, 11th Floor, Phaholyothin Rd., Phyathai[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Bangkok[/size]\r\n[size=3]Phone:+6622735220[/size]\r\n[size=3]Fax:+6622730300[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]LTR No: 722870[/size]\r\n[size=3]Title: T/Request: Keyboard & Mouse[/size]\r\n[size=3]Severity: Low[/size]\r\n[size=3]Status: Pending Provider[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Description:[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]- K.Sureeporn need to change new mouse.[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Solution:[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]- Transferto Technical (K.Burin)[/size]\r\n[size=3]======= Date: 10Sep13   Time: 10:34   (Burin Chinapattarapong) =======[/size]\r\n[size=3]Pls onsite change 2 mouse , contact K.sureeporn/ 022735223[/size]\r\n[size=3]\r\n[/size]\r\n[b]Best Regards,[/b]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Burin Chinapattarapong [/b]\r\n[b]Technical Support [/b]\r\nCutomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=burin@thaiamadeus.com][color=#0000ff]burin@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '58.11.90.234', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21245, 170, 9686, 1, 'Tiwa_P', 38, 'Acer Access / 10-9-13 / 10.57 / LTR No: 722882 : Siridon : COMPLETE', 1378785947, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-9-2013 20:15 [/i]\n\nStaff On Site : Siridon\r\nJob acer :\r\nDate :  10-9-13 / 10.57 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3]Message Created: 10SEP2013 10:53[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Call Received 10SEP2013 10:50 by Burin Chinapattarapong[/size]\r\n[size=3]From Boonnalin[/size]\r\n[size=3]from company: Vassana Express Service Ltd., Part.[/size]\r\n[size=3]65/11 Eueamornsuk Tower, 1st Floor, Chueplong Rd., Chongnoncee, Yannawa[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Bangkok[/size]\r\n[size=3]Phone:+6622402504[/size]\r\n[size=3]Fax:+6626719027[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]LTR No: 722882[/size]\r\n[size=3]Title: T/Request:Laptop & Server[/size]\r\n[size=3]Severity: Low[/size]\r\n[size=3]Status: Pending Provider[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Description:[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Solution:[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]======= Date: 10Sep13   Time: 10:53   (Burin Chinapattarapong) =======[/size]\r\n[size=3]Pls onsite install CID Office ID BKKIJ3117[/size]\r\n[size=3]CID ;5866C6E4 948102262777 [/size]\r\n[size=3]Sign in : 2012AS [/size]\r\n[size=3]Khun  : Boonnalin  022402504[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Entry JUM [/size]\r\n[size=3]\r\n[/size]\r\n[size=3]JUM/O-BKKOK21RZ/T-58663BD0/2012AS/AS[/size]\r\n[size=3]\r\n[/size]\r\n[b]Best Regards,[/b]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Burin Chinapattarapong [/b]\r\n[b]Technical Support [/b]\r\nCutomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=burin@thaiamadeus.com][color=#0000ff]burin@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(21246, 170, 9686, 0, 'Tiwa_P', 38, '', 1378786091, 'คุณ บุญนรินทร์ ให้เข้า Onsite 11/09/2013 Update K. Wareeyod 11:08', '58.11.90.234', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21247, 170, 9687, 1, 'Tiwa_P', 38, 'L Innertech Acer / 10-9-13 / 10.50 /LTR No: 722871 : Siridon : COMPLETE', 1378786660, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-9-2013 10:16 [/i]\n\nStaff On Site : Siridon \r\nJob acer :\r\nDate : 10-9-13 / 10.50\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3][color=#000000][font=Calibri]Message Created: 10SEP2013 10:49[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 10SEP2013 10:30 by Linda Poonwongpracha[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From isaree/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Central Royal Tour Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]1/8 BKK Bank Lane, Suapa Rd., Pomprab[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6626889000[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6622258373[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 722871[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:Other Printers[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Open[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]cannot print.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]ติดต่อคุณ อิสรีย์ 02-688-9000[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Arjhan Onpool [/b]\r\n[b]Senior Technical Support[/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=arjhan@thaiamadeus.com][color=#0000ff]arjhan@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21248, 170, 9688, 1, 'Tiwa_P', 38, 'L Innertech Acer / 10-9-13 / 11.08 /LTR No: 722889 : Trithum : COMPLETE (S/W)', 1378786887, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-9-2013 09:53 [/i]\n\nStaff On Site : Trithum \r\nJob acer :\r\nDate : 10-9-13 / 11.08\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3][color=#000000][font=Calibri]Message Created: 10SEP2013 11:08[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 10SEP2013 11:05 by Wimmala Srisung[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From JULAIPEN/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Flight Centre Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]25/11 Petchphraram Rd., Bangkapi, Huaykwang,[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6623198998[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6623192242[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 722889[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:1A Selling Platform-Local script&appli.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 10Sep13   Time: 11:08   (Arjhan Onpool) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]cannot boot windows[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls onsite check windows [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]k.JULAIPEN 023198998#101[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Arjhan Onpool [/b]\r\n[b]Senior Technical Support[/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=arjhan@thaiamadeus.com][color=#0000ff]arjhan@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '58.11.90.234', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21249, 170, 9675, 0, 'Tiwa_P', 38, '', 1378787079, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 10-9-2013 21:12 [/i]\n\nStaff On Site : Siridon \r\nJob acer : \r\nDate : 9-09-13 / 14:30 \r\nSolution : Remove Some Program, Clean windows\r\nClose Job: 11:21\r\nComment : \r\nContact : 02-2079181 k.Arjhan', '1.20.1.188', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21250, 170, 9680, 0, 'Tiwa_P', 38, '', 1378787149, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 10-9-2013 12:39 [/i]\n\nStaff On Site : Siridon \r\nCase no : \r\nDate : 10-09-13 / 9:10 \r\nSolution : Remove Som Program, Clean Temp\r\nClose Job: 11:38\r\nComment : \r\nContact : 02-2079181 k. Arjhan', '1.20.1.188', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21251, 170, 9688, 0, 'Tiwa_P', 38, '', 1378787284, 'คุณ จุไรเพ็ญ ให้เข้า Onsite ช่วงบ่าย Update K. Burin 11.27', '58.11.90.234', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21252, 170, 9682, 0, 'Tiwa_P', 38, '', 1378789030, 'Staff On Site : JJL Chiangmai\r\nCase no :\r\nDate : 10-09-13 / 9:30\r\nSolution : Clear Virus Temp File\r\nClose Job: 11:53\r\nComment : -\r\nContact : 02-2079181 k. Surasak', '58.11.90.234', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21254, 170, 9687, 0, 'Tiwa_P', 38, '', 1378795852, 'Staff On Site : Siridon \r\nJob acer :\r\nDate : 10-9-13 / 10.50\r\nSolution : Check Network, Join Network, Add RJ45 2 Pcs\r\nClose Job: 13:45\r\nComment :\r\nContact : 02-2079181 k. Burin', '58.11.22.99', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21255, 170, 9689, 1, 'Tiwa_P', 38, 'L INNERTECH ACER  11 / 10-09-13 / 12.06 / LTR No: 722904 : Siridon : COMPLETE', 1378808444, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 12-9-2013 08:59 [/i]\n\nStaff On Site : Siridon\r\nJob acer :\r\nDate : 10-09-13 / 12.06\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3][color=#000000][font=Calibri]Message Created: [/font]10[font=Calibri]SEP[/font]2013 12:02[/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Call Received [/font]10[font=Calibri]SEP[/font]2013 11:57[font=Calibri] by Nicharath Wimonpitirath[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000]From Unknown/[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]from company: Central Royal Tour Co., Ltd.[/color][/size][/font]\r\n[size=3][color=#000000]1/8[font=Calibri] BKK Bank Lane, Suapa Rd., Pomprab[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]Bangkok[/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Phone:+[/font]6626889000[/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+[/font]6622258373[/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]LTR No: [/font]722904[/color][/size]\r\n[font=Calibri][size=3][color=#000000]Title: T/Request: Other applications[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]Severity: Low[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]Status: Pending Provider[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]Description:[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]Need check window. Request by Khun Suchada[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]Solution:[/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]t/a Khun Siridol is in service at Agency fixing printer. agent need to check window for her.[/color][/size][/font]\r\n[size=3][color=#000000]======= [font=Calibri]Date: [/font]10[font=Calibri]Sep[/font]13[font=Calibri]   Time: [/font]12:02   ([font=Calibri]Mongkol Jokkaew) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls on site  chk windows [/font]1 [font=Calibri]pc acer[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Mongkol  Jokkaew[/b]\r\n[b]Senior Technical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9000\r\nF: + 66 2 207 9198\r\n[email=mongkol@thaiamadeus.com][color=#0000ff]mongkol@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '58.11.90.234', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21256, 170, 9690, 1, 'Tiwa_P', 38, 'Acer Access / 10-9-13 / 13.45 / LTR No: 722945 : Pongpipat : COMPLETE', 1378808600, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-9-2013 11:35 [/i]\n\nStaff On Site : Pongpipat\r\nJob acer :\r\nDate : 10-9-13 / 13.45 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3]Message Created: 10SEP2013 13:42[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Call Received 10SEP2013 13:40 by Burin Chinapattarapong[/size]\r\n[size=3]From chatchai/[/size]\r\n[size=3]from company: Aeroglobal[/size]\r\n[size=3]SSP Tower II, 14th Floor, 116 Sunthornkosa Rd., Klongtoey[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Bangkok[/size]\r\n[size=3]Phone:+6626710779[/size]\r\n[size=3]Fax:+6626710620[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]LTR No: 722945[/size]\r\n[size=3]Title: T/Request:Laptop & Server[/size]\r\n[size=3]Severity: Low[/size]\r\n[size=3]Status: Pending Provider[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Description:[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Solution:[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]======= Date: 10Sep13   Time: 13:41   (Burin Chinapattarapong) =======[/size]\r\n[size=3][b]Pls onsite 11-9-13 / 10.00[/b]\r\ninstall CID Office ID : BKKIJ3116[/size]\r\n[size=3]CID        : 5866C66A    549178466455 [/size]\r\n[size=3]Sign in   : 3000AG [/size]\r\n[size=3]Khun  Chatchai [/size](ฉัตรชัย) 0[color=#000000] [/color]26710779\r\n[size=3]\r\n[/size]\r\n[size=3]Entry JUM [/size]\r\n[size=3]\r\n[/size]\r\n[size=3]JUM/O-BKKIQ311U/T-AA132F47/XXXXYY/AS[/size]\r\n[size=3]\r\n[/size]\r\n[b]Best Regards,[/b]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Burin Chinapattarapong [/b]\r\n[b]Technical Support [/b]\r\nCutomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=burin@thaiamadeus.com][color=#0000ff]burin@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(21257, 170, 9691, 1, 'Tiwa_P', 38, 'L Innertech ACER / 10-09-13 / 14:00 / LTR No: 722949 : Siridon : COMPLETE', 1378808668, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 12-9-2013 09:01 [/i]\n\nStaff On Site : Siridon\r\nJob acer :\r\nDate : 10-09-13 / 14:00\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3][color=#000000][font=Calibri]Message Created: 10SEP2013 13:53[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 10SEP2013 13:51 by Weranon Klaiprayoun[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Unithai Travel Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]33/47 Wall Street Tower, 11th Floor,[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Surawong Rd., Suriyawong, Bangrak[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6626326882[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6622000289[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 722949[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:1A Selling Platform-Local script&appli.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 10Sep13   Time: 13:53   (Weranon Klaiprayoun) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- agent want to join network[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- pls onsite change g/w to router agent and add routing 2 pc[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- contact K.Mon 026326882[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best regards,[/b]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Weranon Klaiprayoun [/b]\r\n[b]Technical Support [/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=weranon@thaiamadeus.com][color=#0000ff]weranon@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21258, 170, 9684, 0, 'Tiwa_P', 38, '', 1378809174, 'Staff On Site : Tiwa.p \r\nJob acer :\r\nDate : 10-9-13 / 10.09\r\nSolution : Change Battery CMOS\r\nClose Job: 15:42\r\nComment : -\r\nContact : 02-2079181 k.Arjhan', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21259, 170, 9681, 0, 'Tiwa_P', 38, '', 1378809573, 'Staff On Site : Tiwa.p \r\nCase no :\r\nDate : 10-9-13 / 9.24\r\nSolution :ghost image \r\ninstall proprinter 4.2\r\ntest print\r\nClose Job:13:56\r\nComment : -\r\nContact : 02-2079181 k.Wareeyod', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21260, 170, 9692, 1, 'Tiwa_P', 38, 'L Innertech 11 / 11-9-13 / 9.50 / LTR No: 723113‏ : Siridon : COMPLETE', 1378867884, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-9-2013 17:49 [/i]\n\nStaff On Site : Siridon \r\nJob acer : \r\nDate : 11-9-13 / 9.50\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.     \r\n\r\nMessage Created: 11SEP2013 09:47\r\n\r\n\r\nCall Received 11SEP2013 09:40 by Linda Poonwongpracha\r\nFrom Unknown/\r\nfrom company: Superior Tour\r\nVisunee Mansion 33/5 Soi Nai - Lert 3 Fl., Wireless Rd.,\r\nPatumwan\r\nBangkok\r\nPhone:+66225522401\r\nFax:+6626572225\r\n\r\n\r\nLTR No: 723113\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\n\r\nDescription:\r\ncannot use internet. due to agt use true\'s line.\r\n\r\n\r\nSolution:\r\n\r\n\r\n======= Date: 11Sep13   Time: 09:47   (Burin Chinapattarapong) =======\r\nPls onsite check network and join network , contact K.nan 0819165980\r\n\r\n\r\n[b]Best Regards,[/b]\r\n\r\n\r\n[b]Burin Chinapattarapong [/b]\r\n[b]Technical Support [/b]\r\nCutomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=burin@thaiamadeus.com][color=#0072c6]burin@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0072c6]www.thaiamadeus.com[/color][/url]', '58.11.90.234', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21261, 170, 9688, 0, 'Tiwa_P', 38, '', 1378868009, 'Staff On Site : Trithum \r\nJob acer :\r\nDate : 10-9-13 / 11.08\r\nSolution : Check Windows All office,June Windows ,Config Startup Windows,Clear Temp ,Check Email (Hotmail)  Agent ,Create Icon Amadeus Selling Platform >>Total 4 PC User Test OK\r\nClose Job: 14.06\r\nComment : -\r\nContact : 02-2079181 k. Weeranon', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21262, 170, 9685, 0, 'Tiwa_P', 38, '', 1378868069, 'Staff On Site : Trithum\r\nJob acer :\r\nDate :  10-9-13 / 10.38\r\nSolution : Change Mouse 2 Unit \r\nClose Job: 12.11\r\nComment : -\r\nContact : 02-2079181 k. Mongkol', '58.11.90.234', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21263, 170, 9679, 0, 'Tiwa_P', 38, '', 1378868182, 'Staff On Site : Trithum\r\nJob acer :\r\nDate : 09-09-13/16.18\r\nSolution : Check Programs Selling Platform ,Check Update AU ,Re Config IE, Shared Print ,User Test OK\r\nClose Job: 10/09/2013 ,10.54\r\nComment :\r\nContact : 02-2079181 k.   Weranon', '58.11.90.234', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21264, 170, 9665, 0, 'Tiwa_P', 38, '', 1378869909, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-9-2013 10:26 [/i]\n\nStaff On Site : Tiwa.P\r\nCase no : -\r\nDate : 6 Sep 13 - 17.39\r\nSolution : Additional install 1 Acer PC (Leasing Acer - Inner 11).\r\nClose Job: 10/09/2013 ,15.48\r\nComment : -\r\nContact : 02-2079181 k. Arjhan', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21265, 170, 9693, 1, 'Tiwa_P', 38, 'L Innertech Acer / 11-9-13 / 10.28 / LTR No: 723142 : Trithum : COMPLETE (S/W)', 1378870867, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-9-2013 20:18 [/i]\n\nStaff On Site : Trithum \r\nJob acer : \r\nDate : 11-9-13 / 10.28\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.     \r\n\r\n[size=3]Message Created: 11SEP2013 10:24[/size]\r\n[size=3] [/size]\r\n[size=3]Call Received 11SEP2013 10:20 by Chiraphong Khumkhrong[/size]\r\n[size=3]From gift/[/size]\r\n[size=3]from company: Roongsarp Express[/size]\r\n[size=3]33 Naret Rd., Si-Phraya, Bangrak[/size]\r\n[size=3] [/size]\r\n[size=3]Bangkok[/size]\r\n[size=3]Phone:+6626318182[/size]\r\n[size=3]Fax:+6626318190[/size]\r\n[size=3] [/size]\r\n[size=3]LTR No: 723142[/size]\r\n[size=3]Title: T/Request:1A Selling Platform-Local script&appli.[/size]\r\n[size=3]Severity: Low[/size]\r\n[size=3]Status: Pending Provider[/size]\r\n[size=3] [/size]\r\n[size=3]Description:[/size]\r\n[size=3] [/size]\r\n[size=3] [/size]\r\n[size=3]Solution:[/size]\r\n[size=3] [/size]\r\n[size=3]======= Date: 11Sep13   Time: 10:24   (Burin Chinapattarapong) =======[/size]\r\n[size=3]Pls onsite change keyboard and install antivirus , contact K.gift 026318188 # 105[/size]\r\n[size=3] [/size]\r\n[b]Best Regards,[/b][b][/b]\r\n[color=#3366cc][font=Calibri][size=3] [/size][/font][/color]\r\n[b]Burin Chinapattarapong [/b]\r\n[b]Technical Support [/b]\r\nCutomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=burin@thaiamadeus.com][color=#0000ff]burin@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url][color=#3366cc][/color]', '61.90.43.247', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21266, 170, 9692, 0, 'Tiwa_P', 38, '', 1378871140, 'Technical on the way\r\nUpdate K\'Weranon', '61.90.43.247', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21267, 170, 9693, 0, 'Tiwa_P', 38, '', 1378871473, 'Agent (K.gift ) Request Onsite 14.00\r\nUpdate K\'Burin', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21268, 170, 9690, 0, 'Tiwa_P', 38, '', 1378874347, 'Staff On Site : Pongpipat\r\nJob acer :\r\nDate : 10-9-13 / 13.45 \r\nSolution :register CID 1 PC\r\nClose Job:10.47\r\nComment :\r\nContact : 02-2079181 k.NARONG', '61.90.43.247', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21269, 170, 9694, 1, 'Tiwa_P', 38, 'L Innertech 10 / 11-9-13 / 12.54 / LTR No: 723214 : Pongpipat :COMPLETE', 1378884422, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 20-9-2013 20:34 [/i]\n\nStaff On Site : Pongpipat\r\nJob acer :\r\nDate : 11-9-13 / 12.54\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n[size=3][color=#000000]Message Created: 11SEP2013 12:46[/color][/size]\r\n[size=3][color=#000000]\r\n[/color][/size]\r\n[size=3][color=#000000]Call Received 11SEP2013 12:39 by Wareeyot Vongvanich[/color][/size]\r\n[size=3][color=#000000]From Unknown/[/color][/size]\r\n[size=3][color=#000000]from company: T.V. Air Booking / Emporium[/color][/size]\r\n[size=3][color=#000000]Emporium Shopping Complex, Room 82, 3rd Floor, Sukhumvit 24, Sukhumvit Rd., Wattana[/color][/size]\r\n[size=3][color=#000000]\r\n[/color][/size]\r\n[size=3][color=#000000]Bangkok[/color][/size]\r\n[size=3][color=#000000]Phone:+6626648500[/color][/size]\r\n[size=3][color=#000000]Fax:+6626648511[/color][/size]\r\n[size=3][color=#000000]\r\n[/color][/size]\r\n[size=3][color=#000000]LTR No: 723214[/color][/size]\r\n[size=3][color=#000000]Title: T/Request:Pro Printer[/color][/size]\r\n[size=3][color=#000000]Severity: Low[/color][/size]\r\n[size=3][color=#000000]Status: Open[/color][/size]\r\n[size=3][color=#000000]\r\n[/color][/size]\r\n[size=3][color=#000000]Description:[/color][/size]\r\n[size=3][color=#000000]\r\n[/color][/size]\r\n[size=3][color=#000000]\r\n[/color][/size]\r\n[size=3][color=#000000]Solution:[/color][/size]\r\n[size=3][color=#000000]\r\n[/color][/size]\r\n[size=3][color=#000000]======= Date: 11Sep13   Time: 12:42   (Wareeyot Vongvanich) =======[/color][/size]\r\n[size=3][color=#000000]pls contact K.chatchai tel 02-664-8500[/color][/size]\r\n[size=3][color=#000000]pls check cable printer[/color][/size]\r\n[size=3][color=#000000]pls onsite bring cable printer form office amadeus to agent[/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best Regards,[/b]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Wareeyot Vongvanich\r\nTechnical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=wareeyot@thaiamadeus.com][color=#0000ff]wareeyot@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '61.90.43.247', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(21270, 170, 9695, 1, 'Tiwa_P', 38, 'L Innertech ACER / 11-09-13 / 14:30 / LTR No: 723242 : Pongpipat : Onsite 12/09/2013 9:00', 1378884904, 'Staff On Site : Pongpipat\r\nJob acer :\r\nDate : 11-09-13 / 14:30 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k. \r\n[size=3][color=#000000][font=Calibri]Message Created: 11SEP2013 14:24[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 11SEP2013 14:16 by Areerat Kittivanidchawat[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Vorachak Tour Ong Kee Chiang Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]232 Vorachak Rd, Pomprab[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6622213969[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6622253341[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 723242[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request: Keyboard & Mouse[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- K.Poj need to change keyboard.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- Transfer to Technical (K.Weranon).[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 11Sep13   Time: 14:24   (Weranon Klaiprayoun) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- pls onsite change K/B 1 pc[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- contact K.Poj 02 225-0385[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[b]Best regards,[/b]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[b]Weranon Klaiprayoun [/b]\r\n[b]Technical Support [/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=weranon@thaiamadeus.com][color=#0000ff]weranon@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21271, 170, 9695, 0, 'Tiwa_P', 38, '', 1378884949, 'K.Poj ให้เข้า Onsite 12/09/2013 9:00 Update K. Mongkol 14:30', '61.90.43.247', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21272, 170, 9696, 1, 'Tiwa_P', 38, 'L Innertech 11 / 11-9-13 / 14.31 / LTR No: 723243 : Trithum : COMPLETE (S/W) [American Express / ESCAP]', 1378885495, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 12-9-2013 22:10 [/i]\n\nStaff On Site : Trithum\r\nJob acer :\r\nDate : 11-9-13 / 14.31 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n[size=3]Message Created: 11SEP2013 14:28[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Call Received 11SEP2013 14:23 by Burin Chinapattarapong[/size]\r\n[size=3]From unknown/[/size]\r\n[size=3]from company: American Express / ESCAP[/size]\r\n[size=3]1st Floor, United Nation Building B, Rajadamnern Avenue, Pranakorn[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Bangkok[/size]\r\n[size=3]Phone:+6622882828[/size]\r\n[size=3]Fax:+6622883110[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]LTR No: 723243[/size]\r\n[size=3]Title: T/Request:OS or IE 1A Owned[/size]\r\n[size=3]Severity: Low[/size]\r\n[size=3]Status: Open[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Description:[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Solution:[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]======= Date: 11Sep13   Time: 14:27   (Burin Chinapattarapong) =======[/size]\r\n[size=3][b]Pls onsite 12-9-13 / 9.00[/b]\r\ncheck & scan virus , turn off program auto update , acrobat reader.. all office, [/size]\r\n[size=3]contact K.suwanee 022882822[/size]\r\n[size=3]\r\n[/size]\r\n[b]Best Regards,[/b]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Burin Chinapattarapong [/b]\r\n[b]Technical Support [/b]\r\nCutomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=burin@thaiamadeus.com][color=#0000ff]burin@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21273, 170, 9697, 1, 'Tiwa_P', 38, 'L Innertech Acer /11-09-13 /15:36 /LTR No: 723274 : JJL Songkhla : Complete (HW)', 1378894270, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 12-9-2013 15:16 [/i]\n\nStaff On Site : JJL\r\nCase no :\r\nDate : 11-09-13 /15:36 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[color=#000000]Message Created: 11SEP2013 15:35[/color]\r\n[color=#000000]\r\n[/color]\r\n[color=#000000]Call Received 11SEP2013 15:32 by Ekkapong Nganpongsa[/color]\r\n[color=#000000]From unknown/[/color]\r\n[color=#000000]from company: Sunny Tours Co., Ltd. / HDY[/color]\r\n[color=#000000]1 Soi Hadyai City, Hat Yai[/color]\r\n[color=#000000]\r\n[/color]\r\n[color=#000000]Songkhla[/color]\r\n[color=#000000]Phone:+6674354444[/color]\r\n[color=#000000]Fax:+6674237487[/color]\r\n[color=#000000]\r\n[/color]\r\n[color=#000000]LTR No: 723274[/color]\r\n[color=#000000]Title: T/Request:OS or IE 1A Owned[/color]\r\n[color=#000000]Severity: Low[/color]\r\n[color=#000000]Status: Pending Provider[/color]\r\n[color=#000000]\r\n[/color]\r\n[color=#000000]Description:[/color]\r\n[color=#000000]======= Date: 11Sep13   Time: 15:34   (Ekkapong Nganpongsa) =======[/color]\r\n[color=#000000]agt inform windows always no respond ,turn on / shutdown long time[/color]\r\n[color=#000000]\r\n[/color]\r\n[color=#000000]Solution:[/color]\r\n[color=#000000]======= Date: 11Sep13   Time: 15:35   (Ekkapong Nganpongsa) =======[/color]\r\n[color=#000000]acer team pls onsite chk HDD and ghost image 1pc acer L[/color]\r\n[color=#000000]Contact agt k.judee 074-354444[/color]\r\n\r\n\r\n[b]Best Regards.[/b]\r\n[b]Ekkapong  Nganpongsa[/b]\r\n[b]Technical Coordination Officer,[/b]\r\n[b]Customer Service.[/b]\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)74 245 333 \r\nF: + 66 (0)74 246 233 \r\n[email=nawarat@thaiamadeus.com]ekkapong@thaiamadeus.com[/email]\r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21274, 170, 9697, 0, 'Tiwa_P', 38, '', 1378894312, 'k.judee ให้เข้า Onsite 12/09/2013 10:00 Update K. Burin 17:00', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21275, 170, 9686, 0, 'Tiwa_P', 38, '', 1378896138, 'Staff On Site : Siridon\r\nJob acer :\r\nDate :  10-9-13 / 10.57 \r\nSolution : Register CID On Labtop Agent, Test OK\r\nClose Job: 17: \r\nComment :\r\nContact : 02-2079181 k. Mongkol', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21276, 170, 9692, 0, 'Tiwa_P', 38, '', 1378896242, 'Check Nework All Office Update K. Mongkol', '61.90.43.247', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21277, 170, 9692, 0, 'Tiwa_P', 38, '', 1378896511, 'Staff On Site : Siridon \r\nJob acer : \r\nDate : 11-9-13 / 9.50\r\nSolution : Check Network All Office, Agent Change Router True Issuse, Change Gate Way Amadeus\r\nClose Job: 16:29\r\nComment : อินเตอร์เน็ตของ TOT ยังใช้งานไม่ได้จึงทำการใช้เน็ตของลูกค้าก่อน\r\nContact : 02-2079181 k. Weranon', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21278, 170, 9691, 0, 'Tiwa_P', 38, '', 1378896625, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 12-9-2013 09:00 [/i]\n\nStaff On Site : Siridon\r\nJob acer : \r\nDate : 10-09-13 / 14:00\r\nSolution : Add Route Test OK\r\nClose Job: 16:45\r\nComment :\r\nContact : 02-2079181 k.Weranon', '61.90.43.247', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21279, 170, 9689, 0, 'Tiwa_P', 38, '', 1378896667, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 12-9-2013 08:57 [/i]\n\nStaff On Site : Siridon\r\nJob acer :\r\nDate : 10-09-13 / 12.06\r\nSolution : Check Windows, Remove More Program, Clear Temp\r\nClose Job:14:50\r\nComment :\r\nContact : 02-2079181 k. Wareyot', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21280, 170, 9693, 0, 'Tiwa_P', 38, '', 1378905472, 'Staff On Site : Trithum \r\nJob acer : \r\nDate : 11-9-13 / 10.28\r\nSolution : Change K/B 1 PC & Check Windows ,June Windows ,Check Shared Drive Server ,Re : Install Antivirus \r\nClose Job: 14.52\r\nComment : ไม่สามารถ Install Symantec ได้ เนื่องจากไปบล๊อก Drive Server ของ ลูกค้า\r\nContact : 02-2079181 k. Burin', '110.169.167.114', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21281, 170, 9678, 0, 'Tiwa_P', 38, '', 1378905926, 'Staff On Site : Trithum \r\nJob acer : \r\nDate : 9-9-13 / 13.53\r\nSolution : Check Hardware 2 PC & Cable Printer & Check CID 2 PC & Product Amadeus\r\nClose Job: 14.51\r\nComment : \r\nContact : 02-2079181 k.   Burin', '110.169.167.114', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21282, 170, 9698, 1, 'Tiwa_P', 38, 'Ambika Tour Agency Ltd. - Additional Install 1 Acer PC (L-Inner 12) / 11 Sep 13 - 17.25 (LTR: 723328) (Mix PC lot with L-HP Ricoh) : Siridon : COMPLETE', 1378906484, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 13-9-2013 17:39 [/i]\n\nStaff On Site : Siridon\r\nCase no : \r\nDate : 11 Sep 13 - 17.25\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n\r\n[font=Calibri, sans-serif][size=15px][font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Dear Acer Team,[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Kindly complete the following request.[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Agent name: Ambika Tour Agency Ltd.[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Tahoma, sans-serif][size=12pt][b][size=11pt]Address: 8/27 Cathay House, 6th Floor, North Sathorn Rd., Silom, Bangrak, Bangkok 10500.[/size][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Tel: 02-696 8770[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Contact: คุณธดล[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]REIF 1AV-13-961[/font][/b][b][font=Tahoma, sans-serif], [/font][/b][b][font=Tahoma, sans-serif]LTR No: 723328.[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Request:  -Additional install 1 Acer PC (Leasing Acer - Inner 12).[/font][/b][b][font=Tahoma, sans-serif](Mix PC lot with L-HP Ricoh)[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]                   -Replace 1 Switch 8 port with 1 new Switch D-Link 16 port.[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif](Bring back old Switch 8 port to Acer stock.)[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Configuration: (BKKOK2115)[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Vista CID  (Selling Platform 6.1P133)\r\n[/font][/b][/size][/font]\r\n[table=249][tr][td=1,1,105][font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]58\r\n663429[/font][/b][/size][/font]\r\n[/td][td=1,1,144][font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]438179833086[/font][/b][/size][/font]\r\n[/td][/tr][/table][font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]PC Number:[/font][/b][b][font=Tahoma, sans-serif]L-Inner12-322  [/font][/b][b][font=Tahoma, sans-serif][size=10pt](PC withdraw from agent Sky Travel Plus.)\r\n[/size][/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Switch Number: [/font][/b][b][font=Tahoma, sans-serif]150610  S/N: F306168026318[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Remark:[/font][/b][b][font=Tahoma, sans-serif] -Make sure that all pc is cleaned & good condition.[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]      -Prepared LAN cable incase current not enough. [/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]    -Please add driver network printer, cross set and test print.[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]     -Please inform property of all equipments by reply this e-mail.[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Please onsite to add install PC\r\nand Switch Hub on\r\nFriday Sep 13th, 2013 10.00[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]\r\n[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]\r\n[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Arial, sans-serif][size=9pt]Best Regards.[/size][/font][/b][/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt][b][font=Arial, sans-serif][size=9pt]Nawarat Tuntikapong[/size][/font][/b]\r\n[b][font=Arial, sans-serif][size=7.5pt]Senior Technical Support[/size][/font][/b]\r\n[font=Arial, sans-serif][size=7.5pt]Customer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9117\r\nF: + 66 2 207 9198\r\n[email=akharate@thaiamadeus.com]nawarat@thaiamadeus.com[/email]\r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url][/size][/font][/size][/font]\r\n[/size][/font]', '110.169.167.114', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0);
INSERT INTO `cdb_posts` (`pid`, `fid`, `tid`, `first`, `author`, `authorid`, `subject`, `dateline`, `message`, `useip`, `invisible`, `anonymous`, `usesig`, `htmlon`, `bbcodeoff`, `smileyoff`, `parseurloff`, `attachment`, `rate`, `ratetimes`, `status`) VALUES
(21283, 170, 9699, 1, 'Tiwa_P', 38, 'H.I.S. Tours / Time Square Branch - Additional Install 3 Acer PC (L-Inner11) / 11 Sep 13 - 15.25 (LTR: 723269) : Siridon : COMPLETE', 1378906583, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 13-9-2013 17:42 [/i]\n\nStaff On Site : Siridon\r\nCase no : \r\nDate :11 Sep 13 - 15.25\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n\r\n[font=Calibri, sans-serif][size=15px][font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Dear Acer Team,[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Kindly complete the following request.[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Agent name: H.I.S. Tours / Time Square Branch.[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Address:  10th Floor, Time Square Building, 246 Sukhumvit Road Between Soi 12-14, Klongtoey, Bangkok 10110.[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Tel: 086-393 5057, 02-229 5815[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Contact: คุณเปิล[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]REIF: 1AV-13-945,  [/font][/b][b][font=Tahoma, sans-serif]LTR No: 723269[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Request: -Additional Install 3 Acer PC (Leasing Acer-Inner11).[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]              \r\n [/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Configuration: (BKKTG21ZL)\r\n[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Vista CID  (Selling Platform 6.1P133)[/font][/b][/size][/font]\r\n[table=313][tr][td=1,1,100][font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]58 66C744\r\n[/font][/b][/size][/font]\r\n[/td][td=1,1,213][font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]484377042614\r\n[/font][/b][/size][/font]\r\n[/td][/tr][tr][td=1,1,100][font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]58 66C745\r\n[/font][/b][/size][/font]\r\n[/td][td=1,1,213][font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]859219218537\r\n[/font][/b][/size][/font]\r\n[/td][/tr][tr][td=1,1,100][font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]58 66C746\r\n[/font][/b][/size][/font]\r\n[/td][td=1,1,213][font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]811229901299\r\n[/font][/b][/size][/font]\r\n[/td][/tr][/table][font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]PC Number: [/font][/b][b][font=Tahoma, sans-serif]L-Inner11-[/font][/b]\r\n[b][font=Tahoma, sans-serif]705,  985, 987 [/font][/b][b][font=Tahoma, sans-serif](3 PC withdraw from agent H.I.S Tours)[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Remark:[/font][/b][b][font=Tahoma, sans-serif] -Make sure that all pc is cleaned & good condition.[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]                 -Prepared LAN cable incase current not enough. [/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]-Please add driver network printer and test print.[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]-Please inform property of all equipment by reply this e-mail.[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Please onsite to add install PC on Friday Sep 13th , 2013 14.00.[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]\r\n[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Arial, sans-serif][size=9pt]Nawarat Tuntikapong[/size][/font][/b]\r\n[b][font=Arial, sans-serif][size=7.5pt]Senior Technical Support[/size][/font][/b]\r\n[font=Arial, sans-serif][size=7.5pt]Customer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9117\r\nF: + 66 2 207 9198\r\n[email=akharate@thaiamadeus.com]nawarat@thaiamadeus.com[/email]\r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url][/size][/font][/size][/font]\r\n\r\n\r\n[/size][/font]', '110.169.167.114', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21319, 170, 9710, 0, 'Tiwa_P', 38, '', 1379068949, 'Staff On Site : Phongphipat\r\nJob acer :\r\nDate : 13-09-13 / 12.33\r\nSolution :Change Lan Connection\r\nClose Job:15.33\r\nComment :\r\nContact : 02-2079181 k. Mongkol', '61.90.48.249', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21318, 170, 9699, 0, 'Tiwa_P', 38, '', 1379068910, 'Staff On Site : Siridon\r\nCase no : \r\nDate :11 Sep 13 - 15.25\r\nSolution : Additional Install 3 Acer PC (Leasing Acer-Inner11), Swop CID, Add Print, Share Printer\r\nClose Job:17:09\r\nComment :\r\nContact : 02-2079181 k. Arjhan', '61.90.48.249', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21284, 170, 9700, 1, 'Tiwa_P', 38, 'L Innertech 11 / 12-9-13 / 9.01 / LTR No: 723347 : Phongphipath : COMPLETE', 1378951699, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 12-9-2013 11:45 [/i]\n\nStaff On Site : Phongphipath\r\nJob acer : \r\nDate : 12-9-13 / 9.01\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.    \r\n\r\n[size=3]Message Created: 12SEP2013 08:58[/size]\r\n[size=3][/size]\r\n[size=3]Call Received 12SEP2013 08:51 by Warunee Chuainueang[/size]\r\n[size=3]From unknown/[/size]\r\n[size=3]from company: Win Tour Co., Ltd.[/size]\r\n[size=3]6th Floor, Panavong Building 104, Surawongse Rd., Bangrak[/size]\r\n[size=3][/size]\r\n[size=3]Bangkok[/size]\r\n[size=3]Phone:+6622362346[/size]\r\n[size=3]Fax:+6622371887[/size]\r\n[size=3][/size]\r\n[size=3]LTR No: 723347[/size]\r\n[size=3]Title: T/Request:CPU[/size]\r\n[size=3]Severity: High[/size]\r\n[size=3]Status: Pending Provider[/size]\r\n[size=3][/size]\r\n[size=3]Description:[/size]\r\n[size=3]cannnot access window [/size]\r\n[size=3][/size]\r\n[size=3]agt K.rommanat [/size]\r\n[size=3]02-2362346[/size]\r\n[size=3][/size]\r\n[size=3]Solution:[/size]\r\n[size=3][/size]\r\n[size=3]======= Date: 12Sep13   Time: 08:58   (Burin Chinapattarapong) =======[/size]\r\n[size=3]Pls onsite check PC& windows ,cannnot access window เป็นอาการเดิมครับ ลง windows ใหม่ไปแล้วครับ[/size]\r\n[size=3]agt K.rommanat [/size]\r\n[size=3]02-2362346[/size]\r\n[size=3][/size]\r\n[b][size=9pt]Best Regards,[/size][/b][b][size=10pt][/size][/b]\r\n[color=#3366cc][font=Calibri][size=3][/size][/font][/color]\r\n[b][size=10pt]Burin Chinapattarapong [/size][/b]\r\n[b][size=7.5pt]Technical Support [/size][/b]\r\n[size=7.5pt]Cutomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=burin@thaiamadeus.com][color=#0000ff]burin@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url][/size]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21285, 170, 9701, 1, 'Tiwa_P', 38, 'L Innertech ACER / 11-09-13 / 14:30 / LTR No: 723242 : Kook : Complete (HW)', 1378951900, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 12-9-2013 10:57 [/i]\n\nStaff On Site : Kook\r\nJob acer : \r\nDate : 11-09-13 / 14:30\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n\r\n[size=3][color=#000000][font=Calibri]Message Created: 11SEP2013 14:24[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Call Received 11SEP2013 14:16 by Areerat Kittivanidchawat[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Vorachak Tour Ong Kee Chiang Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]232 Vorachak Rd, Pomprab[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6622213969[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6622253341[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]LTR No: 723242[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request: Keyboard & Mouse[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]- K.Poj need to change keyboard.[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]- Transfer to Technical (K.Weranon).[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 11Sep13   Time: 14:24   (Weranon Klaiprayoun) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- pls onsite change K/B 1 pc[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- contact K.Poj 02 225-0385[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[b][size=8pt]Best regards,[/size][/b]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[b][size=10pt]Weranon Klaiprayoun [/size][/b]\r\n[b][size=7.5pt]Technical Support [/size][/b]\r\n[size=7.5pt]Customer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=weranon@thaiamadeus.com][color=#0000ff]weranon@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url][/size]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21286, 170, 9694, 0, 'Tiwa_P', 38, '', 1378952706, '-Pending Spare Part Change Mainboard Next Day Update K.Narong', '61.90.43.247', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21287, 170, 9701, 0, 'Tiwa_P', 38, '', 1378953118, 'Staff On Site : Kook\r\nJob acer : \r\nDate : 11-09-13 / 14:30\r\nSolution :Change KB 1PC\r\nClose Job:12/09/2013 09:29\r\nComment :\r\nContact : 02-2079181 k. Burin', '61.90.43.247', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21288, 170, 9702, 1, 'Tiwa_P', 38, 'L Inner / 12-09-13 / 10:30 / LTR No: 723373 : Chiangmai : JJL Chiangmai : COMPLETE', 1378958356, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 12-9-2013 14:43 [/i]\n\nStaff On Site : JJL Chiangmai\r\nJob acer : \r\nDate : 12-09-13 / 10:30\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n\r\nMessage Created: 12SEP2013 10:28\r\n \r\nCall Received 12SEP2013 10:22 by Surasak Pongsiri\r\nFrom unknown/\r\nfrom company: Travex Chiangmai Co., Ltd.\r\n248/2 Saha Sri Phum Place, Mahinoparat Rd., T. Changpueg, A.Muang\r\n \r\nChiangmai\r\nPhone:+6653404671\r\nFax:+6653404670\r\n \r\nLTR No: 723373\r\nTitle: T/Request:OS or IE 1A Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n \r\nDescription:\r\n \r\n \r\n[b]Solution:[/b]\r\n\r\n[b]======= Date: 12Sep13   Time: 10:26  (Surasak Pongsiri) =======[/b]\r\n[b]- pc can\'t boot windows[/b]\r\n[b]- check windows[/b]\r\n[b]- contact K.edd (1a) 081-5851886[/b]\r\n \r\n[b][font=&quot;][size=12.0pt]Best Regards.[/size][/font][/b][b][font=&quot;][size=12.0pt][/size][/font][/b]\r\n\r\n[font=&quot;][size=12.0pt][/size][/font]\r\n[b][font=&quot;][size=12.0pt]Surasak   Pongsiri[/size][/font][/b]\r\n[b][font=&quot;][size=9.0pt]Technical Support (Chiangmai Office)[/size][/font][/b][font=&quot;][size=9.0pt][/size][/font]\r\n[b][font=&quot;][size=9.0pt]Customer Service [/size][/font][/b]\r\n[font=&quot;][size=9.0pt]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)53 226 336 \r\nF: + 66 (0)53 226 335\r\n[email=akharate@thaiamadeus.com]surasak@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com]www.thaiamadeus.com[/url][/size][/font][font=&quot;][/font]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21289, 170, 9703, 1, 'Tiwa_P', 38, 'L Inner / 12-09-13 / 10:50 / LTR No: 723386 : Chiangmai : JJL Chiangmai : COMPLETE', 1378958421, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 12-9-2013 14:43 [/i]\n\nStaff On Site : JJL Chiangmai\r\nJob acer : \r\nDate : 12-09-13 / 10:50\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n\r\nMessage Created: 12SEP2013 10:46\r\n \r\nCall Received 12SEP2013 10:42 by Surasak Pongsiri\r\nFrom Unknown/\r\nfrom company: CNX P & P Travel Ltd., Part.\r\n243-245 Thapae Rd., A. Muang\r\n \r\nChiangmai\r\nPhone:+6653272545\r\nFax:+6653279261\r\n \r\nLTR No: 723386\r\nTitle: T/Request: Keyboard & Mouse\r\nSeverity: Low\r\nStatus: Pending Provider\r\n \r\n[b]Description:[/b]\r\n\r\n[b]======= Date: 12Sep13   Time: 10:45  (Surasak Pongsiri) =======[/b]\r\n[b]- 1 mouse not respond[/b]\r\n[b]- please change 1 mouse[/b]\r\n\r\n[b]Solution:[/b]\r\n\r\n[b]======= Date: 12Sep13   Time: 10:46  (Surasak Pongsiri) =======[/b]\r\n[b]- please change 1 mouse[/b]\r\n \r\n[b][font=&quot;][size=12.0pt]Best Regards.[/size][/font][/b][b][font=&quot;][size=12.0pt][/size][/font][/b]\r\n\r\n[font=&quot;][size=12.0pt][/size][/font]\r\n[b][font=&quot;][size=12.0pt]Surasak   Pongsiri[/size][/font][/b]\r\n[b][font=&quot;][size=9.0pt]Technical Support (Chiangmai Office)[/size][/font][/b][font=&quot;][size=9.0pt][/size][/font]\r\n[b][font=&quot;][size=9.0pt]Customer Service [/size][/font][/b]\r\n[font=&quot;][size=9.0pt]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)53 226 336 \r\nF: + 66 (0)53 226 335\r\n[email=akharate@thaiamadeus.com]surasak@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com]www.thaiamadeus.com[/url][/size][/font][font=&quot;][/font]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21290, 170, 9704, 1, 'Tiwa_P', 38, 'L Inner-11 ACER/12-09-13/11.32/LTR No: 723418 : Trithum : COMPLETE (S/W)', 1378960742, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 12-9-2013 22:01 [/i]\n\nStaff On Site : Trithum \r\nJob acer : \r\nDate : 12-09-13/11.32\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.     \r\n\r\n\r\nMessage Created: 12SEP2013 11:32\r\n \r\nCall Received 12SEP2013 11:22 by KrisadaSadudeemeechaitaweechoke\r\nFrom Unknown/\r\nfrom company: Tiger Group Vacation Co., Ltd.\r\n530/1-2 Soi Sathupradit 58, Bangpongpang, Yanawa\r\n \r\nBangkok\r\nPhone:+66229458924\r\nFax:+6622945895\r\n \r\nLTR No: 723418\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Open\r\n \r\nDescription:\r\n \r\n======= Date: 12Sep13   Time: 11:23  (Krisada Sadudeemeechaitaweechoke) =======\r\nAgent request to re-install window\r\nContact : Khun Meen, Puk\r\n \r\n \r\nSolution:\r\n \r\n======= Date: 12Sep13   Time: 11:31  (Narong Taveerat) =======\r\nPls reinstall windows or image and test close program,test  restart windows\r\ncontact K. Meen 089-7808778\r\n \r\n[b][font=&quot][size=9.0pt]Best Regards.[/size][/font][/b][font=&quot][size=12.0pt][/size][/font]\r\n \r\n[b][font=&quot][size=10.0pt]Narong Taveerat [/size][/font][/b]\r\n[b][font=&quot][size=7.5pt]SeniorTechnical Support [/size][/font][/b]\r\n[font=&quot][size=7.5pt]CustomerService \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com]www.thaiamadeus.com[/url] [/size][/font]', '58.8.180.254', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21291, 170, 9700, 0, 'Tiwa_P', 38, '', 1378960969, '-Backup Data K.Mongkol', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21292, 170, 9700, 0, 'Tiwa_P', 38, '', 1378961132, 'Staff On Site : Phongphipath\r\nJob acer : \r\nDate : 12-9-13 / 9.01\r\nSolution : Backup Data, Ghost Image, Register CID, Add Printer, Share Printer, Test OK, Change Battery CMOS\r\nClose Job:11:33\r\nComment :\r\nContact : 02-2079181 k. Mongkol', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21293, 170, 9705, 1, 'Tiwa_P', 38, 'L INNERTECH ACER / 12-09-13 / 12.17 / LTR No: 723433 : Chiangmai : jjL Chiangmai : COMPLETE', 1378963310, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 12-9-2013 14:42 [/i]\n\nStaff On Site : JJL Chiangmai\r\nJob acer : \r\nDate :  12-09-13 / 12.17\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n\r\n\r\n[size=3][color=#000000][font=Calibri]Message Created: 12SEP2013 12:13[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000] [/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Call Received 12SEP2013 11:59 by Nichakamol Phruksachat[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: K & K Business Center[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]168 Thaphae Rd., A. Muang[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000] [/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Chiangmai[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6619921384[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6653252388[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000] [/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]LTR No: 723433[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: problem net slow [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000] [/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]uanble to access hotmail.[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000] [/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000] [/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]======= Date: 12Sep13   Time: 12:08   (Mongkol Jokkaew) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls on site chk pc acer slow 1pc and not connect internet some time [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]chk ip address and gateway and routing test in web [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]user k.kanit 081 111 3815[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000] [/color][/size][/font]\r\n[b][size=9pt]Mongkol  Jokkaew[/size][/b]\r\n[b][size=7.5pt]Senior Technical Support[/size][/b]\r\n[size=7.5pt]Customer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9000\r\nF: + 66 2 207 9198\r\n[email=mongkol@thaiamadeus.com][color=#0000ff]mongkol@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url][/size][color=#1f497d][/color]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21294, 170, 9704, 0, 'Tiwa_P', 38, '', 1378970530, 'Backup Data \r\nUpdate K \' Wareeyot [13.51]', '125.24.126.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21295, 170, 9703, 0, 'Tiwa_P', 38, '', 1378971632, 'Staff On Site : JJL Chiangmai\r\nJob acer : \r\nDate : 12-09-13 / 10:50\r\nSolution : Change Mouse 1 PC\r\nClose Job: 13:13\r\nComment :\r\nContact : 02-2079181 k. Surasak', '58.8.188.251', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21296, 170, 9702, 0, 'Tiwa_P', 38, '', 1378971701, 'Staff On Site : JJL Chiangmai\r\nJob acer : \r\nDate : 12-09-13 / 10:30\r\nSolution : Ghost Image, Reinstall CID, Add Printer\r\nClose Job: 13:15\r\nComment :\r\nContact : 02-2079181 k.  Surasak', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21297, 170, 9705, 0, 'Tiwa_P', 38, '', 1378971743, 'Staff On Site : JJL Chiangmai\r\nJob acer : \r\nDate :  12-09-13 / 12.17\r\nSolution : Ghost Image, Test OK\r\nClose Job: 14:36\r\nComment :\r\nContact : 02-2079181 k.  Surasak', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21298, 170, 9694, 0, 'Tiwa_P', 38, '', 1378971882, 'Staff On Site : Pongpipat\r\nJob acer :\r\nDate : 11-9-13 / 12.54\r\nSolution : Change Main Board\r\nClose Job:11:30\r\nComment :\r\nContact : 02-2079181 k. Narong', '58.8.188.251', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21299, 170, 9694, 0, 'Tiwa_P', 38, '', 1378971908, 'Staff On Site : Pongpipat\r\nJob acer :\r\nDate : 11-9-13 / 12.54\r\nSolution : Change Mainboard\r\nClose Job: 11:30\r\nComment :\r\nContact : 02-2079181 k. Narong', '58.8.188.251', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21300, 170, 9697, 0, 'Tiwa_P', 38, '', 1378973673, 'Staff On Site : JJL\r\nCase no :\r\nDate : 11-09-13 /15:36 \r\nSolution : Change HD Ghost Image Install Vista 1PC\r\nClose Job: 12:21\r\nComment :-\r\nContact : 02-2079181 k.Arjhan\r\nMessage Created: 11SEP2013 15:35', '27.254.13.130', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21301, 170, 9706, 1, 'Tiwa_P', 38, 'L Innertech Acer /12-09-13 /16:23 /LTR No: 723519 : Songkla : JJL (K\'RUT): COMPLETE (S/W)', 1378978491, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 13-9-2013 10:45 [/i]\n\nStaff On Site : JJL Songkla\r\nJob acer : \r\nDate :12-09-13 /16:23\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n\r\n[font=\"][size=10pt]MessageCreated: 12SEP2013 16:23[/size][/font]\r\n\r\n\r\n[font=\"][size=10pt]CallReceived 12SEP2013 16:20 by Ekkapong Nganpongsa[/size][/font]\r\n[font=\"][size=10pt]Fromunknown/[/size][/font]\r\n[font=\"][size=10pt]fromcompany: Sunny Tours Co., Ltd. / HDY[/size][/font]\r\n[font=\"][size=10pt]1Soi Hadyai City, Hat Yai[/size][/font]\r\n\r\n\r\n[font=\"][size=10pt]Songkhla[/size][/font]\r\n[font=\"][size=10pt]Phone:+6674354444[/size][/font]\r\n[font=\"][size=10pt]Fax:+6674237487[/size][/font]\r\n\r\n\r\n[font=\"][size=10pt]LTRNo: 723519[/size][/font]\r\n[font=\"][size=10pt]Title:T/Request:OS or IE 1A Owned[/size][/font]\r\n[font=\"][size=10pt]Severity:Low[/size][/font]\r\n[font=\"][size=10pt]Status:Pending Provider[/size][/font]\r\n\r\n\r\n[font=\"][size=10pt]Description:[/size][/font]\r\n[font=\"][size=10pt]=======Date: 12Sep13   Time: 16:21   (Ekkapong Nganpongsa) =======[/size][/font]\r\n[font=\"][size=10pt]agtunable shutdown ,and windows slow respond[/size][/font]\r\n\r\n\r\n[font=\"][size=10pt]Solution:[/size][/font]\r\n[font=\"][size=10pt]=======Date: 12Sep13   Time: 16:22   (Ekkapong Nganpongsa) =======[/size][/font]\r\n[font=\"][size=10pt]acerteam pls onsite chk windows and virus 1pc acer L[/size][/font]\r\n[font=\"][size=10pt]Contactagt k.leena 081-8972145[/size][/font]\r\n\r\n\r\n[b][font=\"][size=11pt]Best Regards.[/size][/font][/b][font=\"][size=11pt][/size][/font]\r\n[b][font=\"][size=11pt]Ekkapong  Nganpongsa[/size][/font][/b]\r\n[b][font=\"][size=10pt]Technical Coordination Officer,[/size][/font][/b][font=\"][/font]\r\n[b][font=\"][size=10pt]Customer Service.[/size][/font][/b][font=\"][size=11pt][/size][/font]\r\n[font=\"][size=10pt]THAI-Amadeus Southeast Asia Co.,Ltd. \r\n[/size][/font][font=\"][size=10pt]T: + 66 (0)74 245 333 \r\nF: + 66 (0)74 246 233 \r\n[/size][/font][email=nawarat@thaiamadeus.com][font=\"][size=11pt]ekkapong@thaiamadeus.com[/size][/font][/email]\r\n[url=http://www.thaiamadeus.com/][font=\"][size=11pt]www.thaiamadeus.com[/size][/font][/url]\r\n[font=\"][size=11pt][/size][/font]', '27.254.13.131', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(21302, 170, 9707, 1, 'Tiwa_P', 38, 'L Innertech 10 / 12-9-13 / 14.40 / LTR No: 723471 : Phuket : Narin_k : COMPLETE', 1378978642, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 12-9-2013 16:46 [/i]\n\nStaff On Site : Narin_k\r\nJob acer : \r\nDate :12-9-13 / 14.40\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\nMessage Created: 12SEP2013 14:35\r\n \r\nCall Received 12SEP2013 14:23 by Wimmala Srisung\r\nFrom chayanisa/\r\nfrom company: South Services (Thailand)\r\n54 Montri Rd., A. Muang\r\n \r\nPhuket\r\nPhone:+6676230149\r\nFax:+6676213604\r\n \r\nLTR No: 723471\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Open\r\n \r\nDescription:\r\n \r\n \r\nSolution:\r\n \r\n======= Date: 12Sep13   Time: 14:34  (Wareeyot Vongvanich) =======\r\npls onsite contact K.eve tel 076-230-149-50\r\npls check network\r\n \r\n[b][font=&quot;][size=10.0pt]Best Regards,[/size][/font][/b]\r\n\r\n\r\n[b][font=&quot;][size=10.0pt]Wareeyot Vongvanich[/size][/font]\r\n[font=&quot;][size=7.5pt]TechnicalSupport[/size][/font][/b][font=&quot;][size=7.5pt]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=wareeyot@thaiamadeus.com]wareeyot@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com]www.thaiamadeus.com[/url][/size][/font]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21303, 170, 9707, 0, 'Tiwa_P', 38, '', 1378979172, 'Staff On Site : Narin_k\r\nJob acer : \r\nDate :12-9-13 / 14.40\r\nSolution : Check Network\r\nClose Job: 16:44\r\nComment :\r\nContact : 02-2079181 k. Arjhan', '58.8.188.251', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21304, 170, 9706, 0, 'Tiwa_P', 38, '', 1378982291, '-Agent Request Onsite 9:00 k.Mongkol', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21308, 170, 9708, 1, 'Tiwa_P', 38, 'L Innertech 11 / 13-9-13 / 11.20 / LTR No: 723668 : Phongphipat : complete', 1379046044, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 13-9-2013 17:36 [/i]\n\nStaff On Site : Phongphipat \r\nJob acer : \r\nDate : 13-9-13 / 11.20 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n[size=3]Message Created: 13SEP2013 11:17[/size]\r\n[size=3][/size]\r\n[size=3]Call Received 13SEP2013 11:02 by Nicharath Wimonpitirath[/size]\r\n[size=3]From unknown/[/size]\r\n[size=3]from company: Reunion Travel Co., Ltd.[/size]\r\n[size=3]37/1 Soi Sukhumvit 23, Sukhumvit Rd., Wattana[/size]\r\n[size=3][/size]\r\n[size=3]Bangkok[/size]\r\n[size=3]Phone:+6622614017[/size]\r\n[size=3]Fax:+6622591787[/size]\r\n[size=3][/size]\r\n[size=3]LTR No: 723668[/size]\r\n[size=3]Title: unable to print screen[/size]\r\n[size=3]Severity: Low[/size]\r\n[size=3]Status: Pending Provider[/size]\r\n[size=3][/size]\r\n[size=3]Description:[/size]\r\n[size=3][/size]\r\n[size=3][/size]\r\n[size=3]Solution:[/size]\r\n[size=3][/size]\r\n[size=3]======= Date: 13Sep13   Time: 11:17   (Burin Chinapattarapong) =======[/size]\r\n[size=3]Pls onsite check driver printer and port parallel ,contact K.jutatip 022584207[/size]\r\n[size=3][/size]\r\n[b]Best Regards,[/b]\r\n[color=#3366cc][font=Calibri][size=3][/size][/font][/color]\r\n[b]Burin Chinapattarapong [/b]\r\n[b]Technical Support [/b]\r\nCutomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=burin@thaiamadeus.com][color=#0000ff]burin@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url][color=#3366cc][/color]', '58.8.188.251', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21305, 170, 9704, 0, 'Tiwa_P', 38, '', 1378998083, 'Staff On Site : Trithum \r\nJob acer : \r\nDate : 12-09-13/11.32\r\nSolution : Backup Data ,Ghost Image ,Install Vista ,Intsall Driver Wireless ,User test OK\r\nClose Job: 15.30\r\nComment : -\r\nContact : 02-2079181 k.  Arjhan', '124.121.217.173', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21306, 170, 9696, 0, 'Tiwa_P', 38, '', 1378998500, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 12-9-2013 22:11 [/i]\n\nStaff On Site : Trithum\r\nJob acer :\r\nDate : 11-9-13 / 14.31 \r\nSolution : Check Network All Office ,Turn Off Auto Update (Program Acrobat Pro) ,Set (Antivirus Symantec) Scheduled Update At 17.00 ,Tune Startup Windows ,Re : Create Shortcut Amadeus Selling Platform == Total 11 PC\r\nClose Job: 12/09/2013 ,12.19\r\nComment : Password : unamex\r\nContact : 02-2079181 k.  Mongkol', '124.121.217.173', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21307, 170, 9706, 0, 'Tiwa_P', 38, '', 1379043814, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 13-9-2013 10:44 [/i]\n\nStaff On Site : JJL Songkla\r\nJob acer : \r\nDate :12-09-13 /16:23\r\nSolution : Clear Temp ,Remove Tool Bar ,Update Antiviurs\r\nClose Job: 13/09/2013 ,10.22\r\nComment :\r\nContact : 02-2079181 k. Weranon', '58.8.188.251', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21309, 170, 9708, 0, 'Tiwa_P', 38, '', 1379046550, 'Agent (K.jutatip) Request Onsite 13.00\r\nUpdate K\'Weranon', '58.8.188.251', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21310, 170, 9709, 1, 'Tiwa_P', 38, 'L Innertech Acer / 13-09-13 / 12.29 /LTR No: 723711 : (Nonthaburi) : Trithum : COMPLETE (S/W)', 1379050590, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 13-9-2013 19:12 [/i]\n\nStaff On Site : Trithum \r\nJob acer : \r\nDate : 13-09-13 / 12.29\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.     \r\n\r\n[font=Calibri, sans-serif][size=15px]Message Created: 13SEP2013 12:27[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=15px]Call Received 13SEP2013 12:23 by Sathien Chaisongkhram[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]From Unknown/[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]from company: Quality Express Co., Ltd. / Changwattana Br.[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]99 , 2 Floor, Room 246/1, Changwattana Road,[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]T. Bangtarad, A. Pakkred[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]Nonthaburi[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]Phone:+6621938588[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]Fax:+6621938388[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=15px]LTR No: 723711[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]Title: Amadeus Selling Platform:WCG001[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]Severity: Low[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]Status: Open[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=15px]Description:[/size][/font]\r\n\r\n\r\n[font=Calibri, sans-serif][size=15px]Solution:[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=15px]======= Date: 13Sep13   Time: 12:27   (Arjhan Onpool) =======[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]pls onsite check windows and clean virus[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]k.off 021938585-88[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=15px][b][font=Arial, sans-serif][size=10pt]Arjhan Onpool [/size][/font][/b]\r\n[b][font=Arial, sans-serif][size=7.5pt]Senior Technical Support[/size][/font][/b]\r\n[font=Arial, sans-serif][size=7.5pt]Customer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=arjhan@thaiamadeus.com]arjhan@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url][/size][/font][/size][/font]', '61.90.48.249', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21311, 170, 9710, 1, 'Tiwa_P', 38, 'L Innertech Acer / 13-09-13 / 12.33 / LTR No: 723706‏ : complete', 1379050621, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 13-9-2013 17:38 [/i]\n\nStaff On Site : Phongphipat\r\nJob acer :\r\nDate : 13-09-13 / 12.33\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.     \r\n\r\n[font=Calibri, sans-serif][size=15px]Message Created: 13SEP2013 12:33[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=15px]Call Received 13SEP2013 12:10 by Areerat Kittivanidchawat[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]From chutima/[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]from company: Siam Air Ticket Ltd., Part[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]1424 Rama 6 Road,[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]Wangmai, Patumwan[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]Bangkok[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]Phone:+6622141365[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]Fax:+6622159059[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=15px]LTR No: 723706[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]Title: Amadeus Selling Platform - Unable to access[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]Severity: Low[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]Status: Open[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=15px]Description:[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=15px]- K.Chutima inform that unable to access Vista only 1 PC after 1A send technical onsite.[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=15px]- Tel.02 216 6808[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=15px]Solution:[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=15px]- Inform agt that Technical will call back as now Technical\'s line are not available.[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]======= Date: 13Sep13   Time: 12:32   (Arjhan Onpool) =======[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]pls onsite check LAN and spare LAN cable[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]K.Chutima 02 216 6808[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=15px][b][font=Arial, sans-serif][size=10pt]Arjhan Onpool [/size][/font][/b]\r\n[b][font=Arial, sans-serif][size=7.5pt]Senior Technical Support[/size][/font][/b]\r\n[font=Arial, sans-serif][size=7.5pt]Customer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=arjhan@thaiamadeus.com]arjhan@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url][/size][/font][/size][/font]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21312, 170, 9711, 1, 'Tiwa_P', 38, 'Paradise and Sun Travel Co., Ltd./ Re-Install 19 CID on access PC / 13-09-13/12.35/(LTR No: 723710) : TRITHUM : COMPLETE', 1379050661, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 17-9-2013 13:18 [/i]\n\nStaff On Site : Trithum\r\nJob acer : \r\nDate : 13-09-13/12.35\r\nSolution :\r\nClose Job:\r\nComment : EXTRA JOB\r\nContact : 02-2079181 k.   \r\n\r\n[font=Calibri, sans-serif][size=15px][b]Pls onsite todat in the afternoon[/b].[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=15px]Message Created: 13SEP2013 12:32[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=15px]Call Received 13SEP2013 12:20 by Narong Taveerat[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]From Unknown/[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]from company: Paradise and Sun Travel Co., Ltd.[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]798/1 Natthaphum Thani Building, Charoenkrung Rd., Taladnoi, Samphantawong[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=15px]Bangkok[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]Phone:+6626396263[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]Fax:+6622671479[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=15px]LTR No: 723710[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]Title: Extra Job -  Re-Install 19 CID on access PC[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]Severity: Low[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]Status: Pending Provider[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=15px]Description:[/size][/font]\r\n\r\n\r\n[font=Calibri, sans-serif][size=15px]Solution:[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=15px]Pls reinstall CID 19 CID on abacus PC after agent change PC[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]contact K. Tao 081-619-3604 , K. Tai 081-135 8052[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=15px]and call back amadeus for reissue[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=15px]Configuration (BKKTG21XD)[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]Vista CID (Selling Platform 6.1P133)[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]58 663EEF     477811559324[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]58 663EF0     710775999216[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]58 668B5B    137105049628[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]58 668B5C    760375010668[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]58 668B5D    694383299766[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]58 668B5E    065390578034[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]58 668B5F    469067804267[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]58 668B54    415426819312[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]58 668B55     040645942109[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]58 668B56    551834664097[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]58 668B57    587798470903[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]58 668B58    312560305143[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]58 668B59    985760831732[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]58 668B60    864351952849[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]58 668B62   683480464239[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]58 668B63   924769103956[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]58 668B64   294028557972[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]58 668B65   863587046908[/size][/font]\r\n[font=Calibri, sans-serif][size=15px]58 668B66   089107498567[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=15px][b][font=Arial, sans-serif][size=9pt]Best Regards.[/size][/font][/b]\r\n[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=15px][size=11pt][b][font=Arial, sans-serif][size=10pt]Narong Taveerat [/size][/font][/b]\r\n[b][font=Arial, sans-serif][size=7.5pt]Senior Technical Support [/size][/font][/b]\r\n[font=Arial, sans-serif][size=7.5pt]Customer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] [/size][/font][/size]\r\n[/size][/font]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21313, 170, 9712, 1, 'Tiwa_P', 38, 'L INNERTECH ACER / 14-09-13 / 15.33 / LTR No: 723795 : Siridon : COMPLTE', 1379068144, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-9-2013 09:26 [/i]\n\nStaff On Site : Siridon\r\nJob acer : \r\nDate : 14-09-13 / 15.33 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.   \r\n\r\n\r\nMessage Created: 13SEP2013 15:29\r\n \r\nCall Received 13SEP2013 15:12 by Wimmala Srisung\r\nFrom ATHITAYA/\r\nfrom company: Reign International Travel Co., Ltd.\r\n1/41 Moo 10, Chokechai 4 Rd., Ladprao\r\n \r\nBangkok\r\nPhone:+6629315699\r\nFax:+6629315700\r\n \r\nLTR No: 723795\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n \r\nDescription:\r\n \r\n \r\nSolution:\r\n \r\n======= Date: 13Sep13   Time: 15:28  (Mongkol Jokkaew) =======\r\npls on site chk pa cer 1 pc not connect internet \r\nuser k. atitaya 02 931 5699\r\n \r\n[b][font=&quot;][size=9.0pt]Mongkol  Jokkaew[/size][/font][/b]\r\n[b][font=&quot;][size=7.5pt]SeniorTechnical Support[/size][/font][/b]\r\n[font=&quot;][size=7.5pt]CustomerService\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9000\r\nF: + 66 2 207 9198\r\n[email=mongkol@thaiamadeus.com]mongkol@thaiamadeus.com[/email]\r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url][/size][/font]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21314, 170, 9713, 1, 'Tiwa_P', 38, 'L Innertech ACER / 13-09-13 / 14:35 / LTR No: 723755 : COMPLETE', 1379068411, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-9-2013 09:21 [/i]\n\nStaff On Site : Siridon\r\nJob acer : \r\nDate :13-09-13 / 14:35\r\n\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.   \r\n\r\n[size=14.0pt]agent K.Meawrequest onsite on 14/9/13 8.00[/size][size=14.0pt][/size]\r\n \r\n \r\nMessage Created: 13SEP2013 14:25\r\n \r\nCall Received 13SEP2013 13:54 by Worawit  Meekeaw\r\nFrom Unknown/\r\nfrom company: Pornchai Tours & Travel Co., Ltd.\r\n223/14-15 Moo 5, Srinakarin Rd., A. Muang\r\n \r\nSamutprakarn\r\nPhone:+6623857328\r\nFax:+6627586496\r\n \r\nLTR No: 723755\r\nTitle: Unable to print command\r\nSeverity: Low\r\nStatus: Pending Provider\r\n \r\nDescription:\r\n \r\n-K Mayuree infd Printer OKI - Alarm  when printing\r\n \r\nSolution:\r\n \r\n======= Date: 13Sep13   Time: 14:21  (Weranon Klaiprayoun) =======\r\n- pls onsite chang M/B innertech900 and spare cable printer5M\r\n- contact K.Meaw 02 385-7238,7383,7805\r\n- agent request onsite on 14/9/13 8.00\r\n \r\n[b][font=&quot;][size=8.0pt]Best regards,[/size][/font][/b]\r\n \r\n[b][font=&quot;][size=10.0pt]Weranon Klaiprayoun [/size][/font][/b]\r\n[b][font=&quot;][size=7.5pt]TechnicalSupport [/size][/font][/b]\r\n[font=&quot;][size=7.5pt]Customer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com]www.thaiamadeus.com[/url] [/size][/font]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21315, 170, 9708, 0, 'Tiwa_P', 38, '', 1379068578, 'Staff On Site : Phongphipat \r\nJob acer : \r\nDate : 13-9-13 / 11.20 \r\nSolution :Change Cable Printer\r\nClose Job:14.29\r\nComment :\r\nContact : 02-2079181 k.BURIN', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21316, 170, 9710, 0, 'Tiwa_P', 38, '', 1379068734, 'Up date job K.Burin 14.30', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21317, 170, 9698, 0, 'Tiwa_P', 38, '', 1379068770, 'Staff On Site : Siridon\r\nCase no : \r\nDate : 11 Sep 13 - 17.25\r\nSolution :Additional Install  1 Acer PC, Replace 1 Switch 8 Port With 1 New Switch D-Link 16 Port (Bring back old Switch 8 port to Acer stock.)\r\nClose Job:17:09\r\nComment :\r\nContact : 02-2079181 k.  Arjhan', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21320, 170, 9709, 0, 'Tiwa_P', 38, '', 1379074312, 'Staff On Site : Trithum \r\nJob acer : \r\nDate : 13-09-13 / 12.29\r\nSolution : Check Windows ,Remove Optimize Pro ,June Startup Windows ,Start Service AU ,User test OK\r\nClose Job: 13.04\r\nComment : -\r\nContact : 02-2079181 k.    Weranon', '124.122.31.7', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21321, 170, 9711, 0, 'Tiwa_P', 38, '', 1379074772, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 13-9-2013 19:20 [/i]\n\nPC Abacus OS Windows7 \r\n(Pending 4 Access PC)\r\n\r\nOnsite Monday\r\nUpdate K\'Narong', '124.122.31.7', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21322, 170, 9711, 0, 'Tiwa_P', 38, '', 1379074971, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 13-9-2013 19:24 [/i]\n\nDeploy version Amadeus Selling Platform (6.1P143 | AU4.4P100)', '124.122.31.7', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21323, 170, 9714, 1, 'Tiwa_P', 38, 'ACER ACCESS/13-09-13/18.13/LTR No: 723849‏ : Trithum : COMPLETE (S/W) [World Explorer Co., Ltd.]', 1379092852, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 19-9-2013 09:53 [/i]\n\nStaff On Site : TRITHUM\r\nCase no :\r\nDate :13-09-13/18.13\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n\r\n\r\n[font=Calibri, sans-serif][size=15px][font=Calibri, sans-serif][size=11pt][b]Pls onsite on monday 16-09-13 at 10.00 AM.[/b][/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt]Message Created: 13SEP2013 18:12[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt]Call Received 13SEP2013 17:51 by Narong Taveerat[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]From Unknown/[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]from company: World Explorer Co., Ltd.[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]591 United Business Centre II 15Fl. Sukhumvit 33 Rd.,[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]North Klongton, Wattana[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]Bangkok[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]Phone:+6626313444[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]Fax:+6626313445[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt]LTR No: 723849[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]Title: T/Request:CPU[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]Severity: Low[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]Status: Pending Provider[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt]Description:[/size][/font]\r\n\r\n\r\n[font=Calibri, sans-serif][size=11pt]Solution:[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt]======= Date: 13Sep13   Time: 17:54   (Narong Taveerat) =======[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]Pls reinstall CID after agent make windows aldy contact K. Areerat 02-631-3450 , 02-631 3470[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt]Refer CID LTR :717982[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt][b][font=Arial, sans-serif][size=9pt]Best Regards.[/size][/font][/b]\r\n[/size][/font]\r\n\r\n[font=Calibri, sans-serif][size=11pt][b][font=Arial, sans-serif][size=10pt]Narong Taveerat [/size][/font][/b]\r\n[b][font=Arial, sans-serif][size=7.5pt]Senior Technical Support [/size][/font][/b]\r\n[font=Arial, sans-serif][size=7.5pt]Customer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] [/size][/font][/size][/font]\r\n\r\n[/size][/font]', '124.122.31.7', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0);
INSERT INTO `cdb_posts` (`pid`, `fid`, `tid`, `first`, `author`, `authorid`, `subject`, `dateline`, `message`, `useip`, `invisible`, `anonymous`, `usesig`, `htmlon`, `bbcodeoff`, `smileyoff`, `parseurloff`, `attachment`, `rate`, `ratetimes`, `status`) VALUES
(21324, 170, 9715, 1, 'Tiwa_P', 38, 'World Explorer Co., Ltd.. - Additional Install 1 Printer OKI-184 / 13 Sep 13 - 18.07 (LTR: 720627) : TRITHUM : COMPLETE (H/W)', 1379093007, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 19-9-2013 10:15 [/i]\n\nStaff On Site : TRITHUM \r\nCase no : \r\nDate : 13 Sep 13 - 18.07\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n\r\n[font=Calibri, sans-serif][size=15px][font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Dear Acer Team[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Kindly complete the following request.[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Agent name: World Explorer Co., Ltd.[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Address: 591 United Business Centre II 15Fl. Sukhumvit 33 Rd., North Klongton, Wattana, Bangkok 10110.[/font][/b][/size][/font]\r\n[font=Tahoma, sans-serif][size=12pt][b][size=11pt]\r\nTel: 02-631 3450 , 3470[/size][/b][/size][/font]\r\n[font=Tahoma, sans-serif][size=12pt][b][size=11pt]Contact: คุณอารีรัตน์[/size][/b][/size][/font]\r\n[font=Tahoma, sans-serif][size=12pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]REIF: 1AV-13-929,  [/font][/b][b][font=Tahoma, sans-serif]LTR No: 723850[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Request: -Additional 1 Printer OKI-184[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Configuration (BKKOK21UU)[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Printer CID                                         Set Mnemonic[/font][/b][/size][/font]\r\n[table=354][tr][td=1,1,114][align=center][font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]58 66A09F[/font][/b][/size][/font][/align]\r\n[/td][td=1,1,129][align=center][font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]536574594925[/font][/b][/size][/font][/align]\r\n[/td][td=1,1,111][align=center][font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]T33510[/font][/b][/size][/font][/align]\r\n[/td][/tr][/table][font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Property Number: [/font][/b][b][font=Tahoma, sans-serif]141326 (S/N: AK22019952C0)[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Remark:[/font][/b][b][font=Tahoma, sans-serif] -Make sure that all pc is cleaned & good condition.[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]     -Please add driver network printer cross set and test print.[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]                 -Please inform property of all equipment by reply this e-mail.[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]       \r\n[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Tahoma, sans-serif]Please onsite to  add install printer on Monday Sep 16th , 2013  10.00.[/font][/b][/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]\r\n[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]\r\n[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Arial, sans-serif][size=9pt]Best Regards.[/size][/font][/b]\r\n[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt]\r\n[/size][/font]\r\n[font=Calibri, sans-serif][size=11pt][b][font=Arial, sans-serif][size=10pt]Narong Taveerat [/size][/font][/b]\r\n[b][font=Arial, sans-serif][size=7.5pt]Senior Technical Support [/size][/font][/b]\r\n[font=Arial, sans-serif][size=7.5pt]Customer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] [/size][/font][/size][/font]\r\n\r\n\r\n[/size][/font]', '124.122.31.7', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21325, 170, 9713, 0, 'Tiwa_P', 38, '', 1379298079, 'Staff On Site : Siridon\r\nJob acer : \r\nDate :13-09-13 / 14:35\r\nSolution : Check Printer, Change Cable Printer\r\nClose Job: 10:03\r\nComment : อาการยังไม่หาย ทาง Amadeus จะแจ้งให้ Americana เข้าไปตรวจเช็ค Printer\r\nContact : 02-2079181 k.Mongkol', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21326, 170, 9712, 0, 'Tiwa_P', 38, '', 1379298323, 'แก้ไขล่าสุด Tiwa_P เมื่อ 13-9-2013 17:31\r\n\r\n\r\nStaff On Site : Siridon\r\nJob acer : \r\nDate : 14-09-13 / 15.33 \r\nSolution : Check Network All Office, Test OK, Getway 192.168.0.254\r\nClose Job:14:31\r\nComment : เนื่องจากเน็ตใช้ไม่ได้เกิดจากทาง TOT ใม่ได้ทำการเปลี่ยน Router ตัวใหม่ (192.168.0.2) ตัวเก่า (192.168.0.254) อุปกรณ์วางไว้ทั้ง 2 อัน\r\nContact : 02-2079181 k.Weranon', '58.8.211.100', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21327, 170, 9716, 1, 'Tiwa_P', 38, 'L Innertech 11 / 16-09-13 / 9:40 / LTR No: 723995 : Phongphopat : complete', 1379299953, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 17-9-2013 15:36 [/i]\n\nStaff On Site : Phongphopat\r\nJob acer :\r\nDate :  16-09-13 / 9:40\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k. \r\n\r\nMessage Created: 16SEP2013 09:23\r\n\r\nCall Received 16SEP2013 09:13 by Areerat Kittivanidchawat\r\nFrom Unknown/\r\nfrom company: Pawana Tour & Travel Ltd., Part.\r\n72/2 Kaosarn Rd., Banglumpoo, Pranakorn\r\n\r\nBangkok\r\nPhone:+6622808018\r\nFax:+6626290558\r\n\r\nLTR No: 723995\r\nTitle: T/Request:OS or IE TA Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n- K.Coder inform that unable to open PC.\r\n\r\n- Tel. 02 280 8018\r\n\r\nSolution:\r\n\r\n- Inform agt that Technical will call back as nowTechnical\'s line are not available.\r\n======= Date: 16Sep13   Time: 09:23  (Weranon Klaiprayoun) =======\r\n- can\'t boot windows\r\n- contact K.Coder 02 280 8018\r\n\r\n[b][font=\"][size=8pt]Best regards,[/size][/font][/b]\r\n\r\n[b][font=\"][size=10pt]Weranon Klaiprayoun [/size][/font][/b]\r\n[b][font=\"][size=7.5pt]TechnicalSupport [/size][/font][/b]\r\n[font=\"][size=7.5pt]Customer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url] [/size][/font]\r\n\r\n[url=http://www.amadeus.com/blog][font=\"][size=7.5pt][img=282,178]file:///C:/DOCUME~1/yo/LOCALS~1/Temp/msohtmlclip1/01/clip_image001.jpg[/img][/size][/font][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21328, 170, 9717, 1, 'Tiwa_P', 38, 'L Innertech 11 / 16-9-13 / 10.08 / LTR No: 724006 : JJL Chiangmai :Complete (SW)', 1379301171, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-9-2013 13:34 [/i]\n\nStaff On Site : JJL \r\nJob acer :\r\nDate : 16-9-13 / 10.08 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3]Message Created: 16SEP2013 10:04[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Call Received 16SEP2013 09:39 by Theeradet Thammapanya[/size]\r\n[size=3]From Unknown/[/size]\r\n[size=3]from company: Manit Travel Chiangmai Ltd., Part.[/size]\r\n[size=3]143 Rajawongse Rd., A. Muang[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Chiangmai[/size]\r\n[size=3]Phone:+6653251825[/size]\r\n[size=3]Fax:+6653251417[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]LTR No: 724006[/size]\r\n[size=3]Title: T/Request:1A Selling Platform-Local script&appli.[/size]\r\n[size=3]Severity: Low[/size]\r\n[size=3]Status: Pending Provider[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Description:[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]T/a unable print command[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Solution:[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]======= Date: 16Sep13   Time: 10:04   (Burin Chinapattarapong) =======[/size]\r\n[size=3]Pls onsite check diver lan card and set share printer network , contact K.mod 053235412#17[/size]\r\n[size=3]\r\n[/size]\r\n[b]Best Regards,[/b]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Burin Chinapattarapong [/b]\r\n[b]Technical Support [/b]\r\nCutomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=burin@thaiamadeus.com][color=#0000ff]burin@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21329, 170, 9718, 1, 'Tiwa_P', 38, 'acer accress / 16-09-13 / 11.57 / LTR No: 724122 : Siridon : COMPLETE', 1379309578, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 17-9-2013 13:13 [/i]\n\nStaff On Site : Siridon\r\nJob acer :\r\nDate : 16-09-13 / 11.57 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3][color=#000000][font=Calibri]Message Created: 16SEP2013 11:53[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 16SEP2013 11:44 by Theeradet Thammapanya[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: STA Travel Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]33/70 Wall Street Tower, 14th Floor, Room 1405, Surawongse Rd., Bangrak[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6622360262[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6622376005[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 724122[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:1A Selling Platform-Local script&appli.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]t/a request reinstall cid[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 16Sep13   Time: 11:53   (Mongkol Jokkaew) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls on site install cid 1 pc accress[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]user k. karnjana tel 02 237 9400/110[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]CID 691900141392 [/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000]Office ID BKKTG2529[/color][/size][/font]\r\n\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Mongkol  Jokkaew[/b]\r\n[b]Senior Technical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9000\r\nF: + 66 2 207 9198\r\n[email=mongkol@thaiamadeus.com][color=#0000ff]mongkol@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21330, 170, 9719, 1, 'Tiwa_P', 38, 'L Innertech Acer /16-09-13 /12:55 /LTR No: 724160 : Narin.k : Complete (SW)', 1379311289, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-9-2013 15:24 [/i]\n\nStaff On Site : Narin.k\r\nJob acer :\r\nDate : 16-09-13 /12:55\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[color=#000000]Message Created: 16SEP2013 12:53[/color]\r\n[color=#000000]\r\n[/color]\r\n[color=#000000]Call Received 16SEP2013 12:51 by Ekkapong Nganpongsa[/color]\r\n[color=#000000]From K.Eit/[/color]\r\n[color=#000000]from company: Phuket Southern Tour[/color]\r\n[color=#000000]71/19 Luangphorchuan Rd., T. Karon,[/color]\r\n[color=#000000]A.[size=7pt][font=Times New Roman]    [/font][/size]Muang[/color]\r\n[color=#000000]B.[size=7pt][font=Times New Roman]    [/font][/size]\r\n[/color]\r\n[color=#000000]Phuket[/color]\r\n[color=#000000]Phone:+6676286435[/color]\r\n[color=#000000]Fax:+6676398211[/color]\r\n[color=#000000]\r\n[/color]\r\n[color=#000000]LTR No: 724160[/color]\r\n[color=#000000]Title: T/Request:OS or IE 1A Owned[/color]\r\n[color=#000000]Severity: Low[/color]\r\n[color=#000000]Status: Pending Provider[/color]\r\n[color=#000000]\r\n[/color]\r\n[color=#000000]Description:[/color]\r\n[color=#000000]======= Date: 16Sep13   Time: 12:53   (Ekkapong Nganpongsa) =======[/color]\r\n[color=#000000]agt unable access internet & vista 1pc[/color]\r\n[color=#000000]\r\n[/color]\r\n[color=#000000]\r\n[/color]\r\n[color=#000000]Solution:[/color]\r\n[color=#000000]======= Date: 16Sep13   Time: 12:53   (Ekkapong Nganpongsa) =======[/color]\r\n[color=#000000]acer team pls onsite chk windows 1pc acer L[/color]\r\n[color=#000000]contact agt k.eat 081-396-8543[/color]\r\n\r\n\r\n[b]Best Regards.[/b]\r\n[b]Ekkapong  Nganpongsa[/b]\r\n[b]Technical Coordination Officer,[/b]\r\n[b]Customer Service.[/b]\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)74 245 333 \r\nF: + 66 (0)74 246 233 \r\n[email=nawarat@thaiamadeus.com]ekkapong@thaiamadeus.com[/email]\r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21331, 170, 9717, 0, 'Tiwa_P', 38, '', 1379313185, 'Staff On Site : JJL \r\nJob acer :\r\nDate : 16-9-13 / 10.08 \r\nSolution : Add Service Client Printer Set Printer\r\nClose Job: 12:17\r\nComment :-\r\nContact : 02-2079181 k.Surasak', '58.8.164.159', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21332, 170, 9720, 1, 'Tiwa_P', 38, 'G.M. Tour &amp; Travel. - Additional Install 1 Acer PC (L-Inner10) / 016 Sep 13 - 14.03  (LTR: 724202) : Phongphipat :complete', 1379315954, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 17-9-2013 15:42 [/i]\n\nStaff On Site : Pongphipat\r\nJob acer :\r\nDate : 016 Sep 13 - 14.03  \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3][b]Dear Acer Team,[/b][/size]\r\n[size=3][/size]\r\n[size=3][b]Kindly complete the following request.[/b][/size]\r\n[size=3][/size]\r\n[size=3][b]Agent name: G.M. Tour & Travel.[/b][/size]\r\n[size=3][/size]\r\n[size=3][b]Address:  4-6 Soi Saint Louis 3, Yannawa, Sathorn, Bangkok 10120.[/b][/size]\r\n[size=3][/size]\r\n[font=Tahoma][b][color=black][size=11pt]Tel: 02-676 1501[/size][/color][/b][/font]\r\n[font=Tahoma][b][color=black][size=11pt]Contact: คุณรจนา[/size][/color][/b][/font]\r\n[size=3][/size]\r\n[size=3][/size]\r\n[size=3][b]REIF: 1AV-13-971, [/b][b]LTR: 724202[/b][/size]\r\n[size=3][/size]\r\n[size=3][/size]\r\n[size=3][b]Request: -Additional install 1\r\nAcer PC (Leasing Acer-Inner10).[/b][/size]\r\n[size=3][/size]\r\n[size=3][/size]\r\n[size=3][b]Configuration (BKKOK216W)[/b][/size]\r\n[color=#000000][size=3][b]Vista CID  (Selling Platform 6.1P133)[/b][/size][/color]\r\n\r\n[table=249,none][tr][td=1,1,100][size=3][b]58\r\n66A247[/b][/size]\r\n[/td][td=1,1,149][size=3][b]729492765724[/b][/size]\r\n[/td][/tr][/table]\r\n[size=3][/size]\r\n[font=Calibri][size=3][/size][/font]\r\n[size=3][b][color=#000000]PC Number: [/color][color=red]L-Inner10 - 184 (withdraw from agent Vacances Siam / Club Med)[/color][/b][/size]\r\n[font=Calibri][size=3][/size][/font]\r\n[font=Calibri][size=3][/size][/font]\r\n[size=3][b][color=#000000]Remark:[/color][color=red] -Make sure that all pc is cleaned & good condition.[/color][/b][/size]\r\n[size=3][b]                 -Prepared LAN cable incase current not enough. [/b][/size]\r\n[size=3][b]                 -Please add driver network printer, cross set and test print.[/b][/size]\r\n[size=3][b]                 -Please inform property of all equipment by reply this e-mail. [/b][/size]\r\n[size=3][/size]\r\n[size=3][/size]\r\n[size=3][b]Please onsite to Add install PC on Tuesday Sep 17th, 2013  14.00.[/b][/size]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Best Regards.[/b]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Narong Taveerat [/b]\r\n[b]Senior Technical Support [/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=narong@thaiamadeus.com][color=#0000ff]narong@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21333, 170, 9721, 1, 'Tiwa_P', 38, 'L Inner-10 ACER/16-09-13/14.18/LTR No: 724217 : Phongpipath Onsite 17/09/2013 14:00', 1379316167, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 17-9-2013 13:18 [/i]\n\nStaff On Site : Phongpipath\r\nJob acer :\r\nDate : 16-09-13/14.18\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[font=Calibri][b][color=red][size=14pt]Pls onsite tomorrow 17-09-13 at 14.00.[/size][/color][/b][/font]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Message Created: 16SEP2013 14:17[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 16SEP2013 14:15 by Narong Taveerat[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: G.M. Tour & Travel[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]4-6 Soi Saint Louis 3, Yannawa, Sathorn[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6626761501[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6626761511[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 724217[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request: Keyboard & Mouse[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Open[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 16Sep13   Time: 14:17   (Narong Taveerat) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Pls change 4 mouse ACER cintact K. Rosjana 02-676 -1501[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best Regards.[/b]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Narong Taveerat [/b]\r\n[b]Senior Technical Support [/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=narong@thaiamadeus.com][color=#0000ff]narong@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21334, 170, 9718, 0, 'Tiwa_P', 38, '', 1379316396, 'CID 691900141392 \r\nOffice ID BKKTG2529', '58.8.164.159', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21335, 170, 9722, 1, 'Tiwa_P', 38, 'L Inner / 16-09-13 / 14:30 / LTR No: 724223 : JJLChiangmai : Complete (SW)', 1379316676, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-9-2013 15:44 [/i]\n\nStaff On Site : JJL [size=3][font=Calibri][color=#000000]Chiangmai[/color][/font][/size]\r\nJob acer :\r\nDate : 16-09-13 / 14:30 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[color=#000000][font=Calibri][size=3]Message Created: [/size][/font]16[font=Calibri][size=3]SEP[/size][/font]2013 14:22[/color]\r\n[size=3][font=Calibri][color=#000000][/color][/font][/size]\r\n[color=#000000][font=Calibri][size=3]Call Received [/size][/font]16[font=Calibri][size=3]SEP[/size][/font]2013 14:20[size=3][font=Calibri] by Surasak Pongsiri[/font][/size][/color]\r\n[size=3][font=Calibri][color=#000000]From Unknown/[/color][/font][/size]\r\n[size=3][font=Calibri][color=#000000]from company: Manit Travel Chiangmai Ltd., Part.[/color][/font][/size]\r\n[color=#000000]143[size=3][font=Calibri] Rajawongse Rd., A. Muang[/font][/size][/color]\r\n[size=3][font=Calibri][color=#000000][/color][/font][/size]\r\n[size=3][font=Calibri][color=#000000]Chiangmai[/color][/font][/size]\r\n[color=#000000][font=Calibri][size=3]Phone:+[/size][/font]6653251825[/color]\r\n[color=#000000][font=Calibri][size=3]Fax:+[/size][/font]6653251417[/color]\r\n[size=3][font=Calibri][color=#000000][/color][/font][/size]\r\n[color=#000000][font=Calibri][size=3]LTR No: [/size][/font]724223[/color]\r\n[color=#000000][font=Calibri][size=3]Title: T/Request:Malware [/size][/font]1[size=3][font=Calibri]A Owned[/font][/size][/color]\r\n[size=3][font=Calibri][color=#000000]Severity: Low[/color][/font][/size]\r\n[size=3][font=Calibri][color=#000000]Status: Pending Provider[/color][/font][/size]\r\n[size=3][font=Calibri][color=#000000][/color][/font][/size]\r\n[size=3][font=Calibri][color=#000000][b]Description:[/b][/color][/font][/size]\r\n[size=3][font=Calibri][color=#000000][/color][/font][/size]\r\n[color=#000000][b]======= [font=Calibri][size=3]Date: [/size][/font][/b][b]16[font=Calibri][size=3]Sep[/size][/font][/b][b]13[font=Calibri][size=3]   Time: [/size][/font][/b][b]14:21[/b][b]   ([font=Calibri][size=3]Surasak Pongsiri) =======[/size][/font][/b][/color]\r\n[color=#000000][b]- 1[font=Calibri][size=3]pc very slow respond[/size][/font][/b][/color]\r\n[size=3][font=Calibri][color=#000000][/color][/font][/size]\r\n[size=3][font=Calibri][color=#000000][b]Solution:[/b][/color][/font][/size]\r\n[size=3][font=Calibri][color=#000000][/color][/font][/size]\r\n[color=#000000][b]======= [font=Calibri][size=3]Date: [/size][/font][/b][b]16[font=Calibri][size=3]Sep[/size][/font][/b][b]13[font=Calibri][size=3]   Time: [/size][/font][/b][b]14:22[/b][b]   ([font=Calibri][size=3]Surasak Pongsiri) =======[/size][/font][/b][/color]\r\n[color=#000000][b]- [font=Calibri][size=3]please clean virus or check windows[/size][/font][/b][/color]\r\n[color=#000000][b]- [font=Calibri][size=3]contact k.edd ([/size][/font][/b][b]1[font=Calibri][size=3]a) [/size][/font][/b][b]081-5851886[/b][/color]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best Regards.[/b]\r\n[font=Calibri]\r\n[/font]\r\n[b]Surasak   Pongsiri[/b]\r\n[b]Technical Support (Chiangmai Office)[/b]\r\n[b]Customer Service [/b]\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)53 226 336 \r\nF: + 66 (0)53 226 335\r\n[email=akharate@thaiamadeus.com][color=#0000ff]surasak@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '58.8.164.159', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21336, 170, 9718, 0, 'Tiwa_P', 38, '', 1379319742, 'k. karnjana  ให้เข้า Onsite  17/092013 9:00 Update k.Burin 15:20', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21349, 170, 9711, 0, 'Tiwa_P', 38, '', 1379398569, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 17-9-2013 13:17 [/i]\n\nStaff On Site : Trithum\r\nJob acer : \r\nDate : 13-09-13/12.35\r\nSolution :[font=Arial][size=3]reinstall CID 20 CID on abacus PC [/size][/font]\r\nClose Job:13:16\r\nComment : \r\nContact : 02-2079181 k.Weranon', '27.130.61.30', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21337, 170, 9719, 0, 'Tiwa_P', 38, '', 1379319859, 'Staff On Site : Narin.k\r\nJob acer :\r\nDate : 16-09-13 /12:55\r\nSolution : Ghost Image Install Proprinter Update Anti Virus\r\nClose Job: 15:22\r\nComment :-\r\nContact : 02-2079181 k.Burin', '58.8.164.159', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21338, 170, 9722, 0, 'Tiwa_P', 38, '', 1379321061, 'Staff On Site : JJL Chiangmai\r\nJob acer :\r\nDate : 16-09-13 / 14:30 \r\nSolution : Remove Antivirus Test System Scan Virus\r\nClose Job: 15:41\r\nComment :-\r\nContact : 02-2079181 k. Surasak', '58.8.164.159', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21339, 170, 9723, 1, 'Tiwa_P', 38, 'L INNERTECH ACER / 16-09-13 / 16.48 / LTR No: 724307 : Pongpipat : Complete', 1379329597, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 17-9-2013 15:39 [/i]\n\nStaff On Site : Pongpipat\r\nJob acer :\r\nDate : 16-09-13 / 16.48 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k. \r\n[size=3][color=#000000][font=Calibri]Message Created: 16SEP2013 16:42[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 16SEP2013 16:32 by Jaturapattara Srikasem[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Airways Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]124/5 Krungthonburi Rd., Banglumpoolang, Klongsan[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6628607374[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6628606511[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 724307[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request: Keyboard & Mouse[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]sopida/tel.028607374-8[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]mouse not work[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 16Sep13   Time: 16:42   (Mongkol Jokkaew) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls on site change mouse acer 1pc [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]sopida/tel.028607374-8[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Mongkol  Jokkaew[/b]\r\n[b]Senior Technical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9000\r\nF: + 66 2 207 9198\r\n[email=mongkol@thaiamadeus.com][color=#0000ff]mongkol@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21340, 170, 9724, 1, 'Tiwa_P', 38, 'ACER ACCESS/16-09-13/18.01/LTR No: 724344 : Trithum : COMPLETE (S/W) [ World Explorer Co., Ltd.]', 1379330253, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 19-9-2013 09:27 [/i]\n\nStaff On Site : Trithum\r\nJob acer :\r\nDate : 16-09-13/18.01\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k. \r\n[font=Calibri][b][color=red][size=14pt]Pls onsite tomorrow  at 10.00 AM.[/size][/color][/b][/font]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Message Created: 16SEP2013 18:00[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 16SEP2013 17:56 by Narong Taveerat[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: World Explorer Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]591 United Business Centre II 15Fl. Sukhumvit 33 Rd.,[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]North Klongton, Wattana[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6626313444[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6626313445[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 724344[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:CPU[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Open[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 16Sep13   Time: 18:00   (Narong Taveerat) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Pls install CID after IT  agent make windows aldy  contact  K. Areerat 02-631-3444[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best Regards.[/b]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Narong Taveerat [/b]\r\n[b]Senior Technical Support [/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=narong@thaiamadeus.com][color=#0000ff]narong@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21341, 170, 9725, 1, 'Tiwa_P', 38, 'L Innertech 11 / 17-9-13 / 9.41 / LTR No: 724383 : Siridon : COMPLETE', 1379387180, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 17-9-2013 18:54 [/i]\n\nStaff On Site : Siridon \r\nJob acer :\r\nDate : 17-9-13 / 9.41 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3]Message Created: 17SEP2013 09:37[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Call Received 17SEP2013 09:34 by Theeradet Thammapanya[/size]\r\n[size=3]From Siraroj[/size]\r\n[size=3]from company: Nipha Tour Co., Ltd.[/size]\r\n[size=3]125/3 Soi Normjit, Nares Road, Sipraya, Bangrak[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Bangkok[/size]\r\n[size=3]Phone:+6626371016[/size]\r\n[size=3]Fax:+6622374265[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]LTR No: 724383[/size]\r\n[size=3]Title: T/Request:1A Selling Platform-Local script&appli.[/size]\r\n[size=3]Severity: Low[/size]\r\n[size=3]Status: Pending Provider[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Description:[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]- T/a can open PC[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]Solution:[/size]\r\n[size=3]\r\n[/size]\r\n[size=3]======= Date: 17Sep13   Time: 09:37   (Burin Chinapattarapong) =======[/size]\r\n[size=3]Pls onsite check windows , cannot boot , contact K.Siraroj 0891745880[/size]\r\n[size=3]\r\n[/size]\r\n[b]Best Regards,[/b]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Burin Chinapattarapong [/b]\r\n[b]Technical Support [/b]\r\nCutomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=burin@thaiamadeus.com][color=#0000ff]burin@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21342, 170, 9726, 1, 'Tiwa_P', 38, 'L INNERTECH ACER / 17-09-13 / 10.35 / LTR No: 724400 / URGENT  : Tiwa.p : Complete (Network)', 1379389830, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 20-9-2013 20:34 [/i]\n\nStaff On Site : Tiwa.p\r\nJob acer :\r\nDate : 17-09-13 / 10.35\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3][color=#000000][font=Calibri]Message Created: 17SEP2013 10:32[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 17SEP2013 09:56 by Worawit  Meekeaw[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Oscar Holiday Tour & Exhibitions Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]88 SSP Tower 3, 20th Floor, Room A-01,[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Silom Rd., Suriyawongse, Bangrak[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6622672323[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6622672320[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 724400[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:1A Selling Platform[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]-K ???? cant access SELL for 1 pc[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]-T:089 6854141[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 17Sep13   Time: 10:31   (Mongkol Jokkaew) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls on site chk pc acer 1 pc not connect network [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]-K  vara[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]-T:089 6854141[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Mongkol  Jokkaew[/b]\r\n[b]Senior Technical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9000\r\nF: + 66 2 207 9198\r\n[email=mongkol@thaiamadeus.com][color=#0000ff]mongkol@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '58.8.164.159', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21343, 170, 9726, 0, 'Tiwa_P', 38, '', 1379389978, 'K  vara ให้เข้า Onsite 14.00 Update K.Burin 10:52', '58.8.164.159', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21344, 170, 9727, 1, 'Tiwa_P', 38, 'L Inner ACER/17-09-13/12.03/LTR No: 724480 : Siridon : COMPLETE', 1379395836, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 17-9-2013 13:13 [/i]\n\nStaff On Site : Siridon\r\nJob acer :\r\nDate : 17-09-13/12.03\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3][color=#000000][font=Calibri]Message Created: 17SEP2013 12:02[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 17SEP2013 12:00 by Narong Taveerat[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: STA Travel Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]33/70 Wall Street Tower, 14th Floor, Room 1405, Surawongse Rd., Bangrak[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6622360262[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6622376005[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 724480[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:1A Selling Platform-Local script&appli.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Open[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 17Sep13   Time: 12:02   (Narong Taveerat) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Pls install 1 CID on amadeus PC contact K. Suwannee[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]CID 898170072536 ATID 5866A768[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best Regards.[/b]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Narong Taveerat [/b]\r\n[b]Senior Technical Support [/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=narong@thaiamadeus.com][color=#0000ff]narong@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21345, 170, 9718, 0, 'Tiwa_P', 38, '', 1379397846, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 17-9-2013 13:12 [/i]\n\nStaff On Site : Siridon\r\nJob acer :\r\nDate : 16-09-13 / 11.57 \r\nSolution : Register 1 CID On Laptop, Set Fax-Email\r\nClose Job:13:10\r\nComment :\r\nContact : 02-2079181 k.Weranon', '27.130.61.30', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21346, 170, 9725, 0, 'Tiwa_P', 38, '', 1379397880, '-Agent Request Onsite 13:00 Update K.Narong', '27.130.61.30', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21347, 170, 9725, 0, 'Tiwa_P', 38, '', 1379397903, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 17-9-2013 18:37 [/i]\n\nStaff On Site : Siridon \r\nJob acer :\r\nDate : 17-9-13 / 9.41 \r\nSolution :Check Disk, Clear Temp, Clean Virus\r\nClose Job:15:01\r\nComment :\r\nContact : 02-2079181 k.Mongkol', '27.130.61.30', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21348, 170, 9727, 0, 'Tiwa_P', 38, '', 1379397967, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 17-9-2013 13:12 [/i]\n\nStaff On Site : Siridon\r\nJob acer :\r\nDate : 17-09-13/12.03\r\nSolution : install 1 CID on amadeus PC, Set Fax-Email \r\nClose Job:13:11\r\nComment :\r\nContact : 02-2079181 k.Weranon', '27.130.61.30', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21350, 170, 9716, 0, 'Tiwa_P', 38, '', 1379406565, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 17-9-2013 15:32 [/i]\n\nUpdate job blackup data pindin HD k.Mongkol', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21351, 170, 9728, 1, 'Tiwa_P', 38, 'L Innertech 11 / 17-9-13 / 13.36 / LTR No: 724507 : JJL Rayong : Complete (SW)', 1379406684, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 19-9-2013 11:48 [/i]\n\n[size=3][color=black]Staff On Site : JJL Rayong\r\nJob acer :\r\nDate : 17-9-13 / 13.36\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k. [/color][/size]\r\n[size=3][color=black]Message Created: 17SEP2013 13:32[/color][/size]\r\n[size=3][color=black][/color][/size]\r\n[size=3][color=black]Call Received 17SEP2013 13:26 by Sathien Chaisongkhram[/color][/size]\r\n[size=3][color=black]From Unknown/[/color][/size]\r\n[size=3][color=black]from company: R.C. World Co., Ltd.[/color][/size]\r\n[size=3][color=black]83/50 Moo 1, Sukhumvit Rd., 1st Fl., Rouam chraroen BLDG., Pala, Banchang,[/color][/size]\r\n[size=3][color=black][/color][/size]\r\n[size=3][color=black]Rayong[/color][/size]\r\n[size=3][color=black]Phone:+6638605153[/color][/size]\r\n[size=3][color=black]Fax:+6638605117[/color][/size]\r\n[size=3][color=black][/color][/size]\r\n[size=3][color=black]LTR No: 724507[/color][/size]\r\n[size=3][color=black]Title: Amadeus Selling Platform-UNABLE TO ACCESS WINDOW[/color][/size]\r\n[size=3][color=black]Severity: Low[/color][/size]\r\n[size=3][color=black]Status: Pending Provider[/color][/size]\r\n[size=3][color=black][/color][/size]\r\n[size=3][color=black]Description:[/color][/size]\r\n[size=3][color=black][/color][/size]\r\n[size=3][color=black]======= Date: 17Sep13   Time: 13:29   (Sathien Chaisongkhram) =======[/color][/size]\r\n[size=3][color=black]-Contact K.Patcharin 081 935 9368[/color][/size]\r\n[size=3][color=black][/color][/size]\r\n[size=3][color=black]Solution:[/color][/size]\r\n[size=3][color=black][/color][/size]\r\n[size=3][color=black]======= Date: 17Sep13   Time: 13:30   (Burin Chinapattarapong) =======[/color][/size]\r\n[size=3][color=black]Pls onsite check windows , cannot access windows , Contact K.Patcharin 081 935 9368[/color][/size]\r\n[size=3][color=black][/color][/size]\r\n[color=black][b][size=9pt]Best Regards,[/size][/b][b][size=10pt][/size][/b][/color]\r\n[color=#3366cc][font=Calibri][size=3][color=black][/color][/size][/font][/color]\r\n[b][size=10pt][color=black]Burin Chinapattarapong [/color][/size][/b]\r\n[b][size=7.5pt][color=black]Technical Support [/color][/size][/b]\r\n[size=7.5pt][color=black]Cutomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[/color][email=burin@thaiamadeus.com][color=black]burin@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=black]www.thaiamadeus.com[/color][/url][/size][color=#3366cc][/color]\r\n[size=7.5pt]\r\n\r\n[color=black][/color][/size][color=#3366cc][/color]\r\n[font=Calibri][size=3][color=black][/color][/size][/font]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21352, 170, 9729, 1, 'Tiwa_P', 38, 'L Inner / 17-09-13 / 14:40 / LTR No: 724539 : JJL Chiangmai :Complete (SW)', 1379406721, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 19-9-2013 11:48 [/i]\n\nStaff On Site : JJL \r\nJob acer :\r\nDate : 17-09-13 / 14:40\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[font=Calibri][color=red][size=20pt]Onsite 18-09-13   09:00[/size][/color][/font]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Message Created: 17SEP2013 14:38[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 17SEP2013 14:28 by Jaturapattara Srikasem[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Mingfah Holiday Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]117 Tippayanet Rd., T. Haiya, A. Muang[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Chiangmai[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6653275363[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6653271508[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 724539[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: Amadeus Selling Platform[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]Description:[/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]tel.053275363/prisana[/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]her pc slow start and hang often[/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]Solution:[/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]======= Date: 17Sep13   Time: 14:38   (Surasak Pongsiri) =======[/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]- please onsite ghost image[/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]- agent appoint 18-09-13  09:00[/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best Regards.[/b]\r\n[font=Calibri]\r\n[/font]\r\n[b]Surasak   Pongsiri[/b]\r\n[b]Technical Support (Chiangmai Office)[/b]\r\n[b]Customer Service [/b]\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)53 226 336 \r\nF: + 66 (0)53 226 335\r\n[email=akharate@thaiamadeus.com][color=#0000ff]surasak@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21353, 170, 9728, 0, 'Tiwa_P', 38, '', 1379406786, 'K.Patcharin  ให้เข้า Onsite 18/09/2013 10:00 Update K. Wareeyod 15:11', '58.8.153.217', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21354, 170, 9716, 0, 'Tiwa_P', 38, '', 1379406959, 'Staff On Site : Phongphopat\r\nJob acer :\r\nDate :  16-09-13 / 9:40\r\nSolution :Change HD, Backup Data, Ghost Windows, Register CID, Set Proprinter DGEW, Test OK\r\nClose Job:17.37\r\nComment :\r\nContact : 02-2079181 k.  Mongkol', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21355, 170, 9723, 0, 'Tiwa_P', 38, '', 1379407125, 'Staff On Site : Pongpipat\r\nJob acer :\r\nDate : 16-09-13 / 16.48 \r\nSolution :Change Mouse\r\nClose Job:10.38\r\nComment :\r\nContact : 02-2079181 k.Burin', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21356, 170, 9720, 0, 'Tiwa_P', 38, '', 1379407231, 'Staff On Site : Siridon\r\nJob acer :\r\nDate : 016 Sep 13 - 14.03  \r\nSolution :install 1Acer PC (Leasing Acer-Inner10).\r\nClose Job:14.25\r\nComment :\r\nContact : 02-2079181 k.Weranon', '58.8.153.217', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0);
INSERT INTO `cdb_posts` (`pid`, `fid`, `tid`, `first`, `author`, `authorid`, `subject`, `dateline`, `message`, `useip`, `invisible`, `anonymous`, `usesig`, `htmlon`, `bbcodeoff`, `smileyoff`, `parseurloff`, `attachment`, `rate`, `ratetimes`, `status`) VALUES
(21357, 170, 9730, 1, 'Tiwa_P', 38, 'L INNERTECH ACER 11 / 17-09-13 / 15.55 / LTR No: 724562 : Pongpipat : COMPLETE', 1379408803, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 18-9-2013 13:58 [/i]\n\nStaff On Site : Pongpipat\r\nJob acer :\r\nDate : 17-09-13 / 15.55\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3][color=#000000][font=Calibri]Message Created: 17SEP2013 15:52[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 17SEP2013 15:48 by Areerat Kittivanidchawat[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Quality Express Co., Ltd. / Branch[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]5 Fortune Tower, Room 36, 1st Floor, Ratchadapisek Road[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Dindaeng[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6622462111[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 724562[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: Amadeus Selling Platform - Unable to access[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- K.Natchanicha inform that unable to open PC.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- Transfer to Technical (K.Mongkol)[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 17Sep13   Time: 15:51   (Mongkol Jokkaew) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls on site chk pc acer can not boot [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]user k. nattarika tel 02 246 2111[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Mongkol  Jokkaew[/b]\r\n[b]Senior Technical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9000\r\nF: + 66 2 207 9198\r\n[email=mongkol@thaiamadeus.com][color=#0000ff]mongkol@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '58.8.153.217', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21358, 170, 9726, 0, 'Tiwa_P', 38, '', 1379415481, 'รอทาง เอเจน ให้ทางผู้รับเหมามาทำการเซ็ตสาย Lan และจะติดต่อกลับมาอีกที K.Nawarat', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21359, 170, 9731, 1, 'Tiwa_P', 38, 'ACER ACCESS/17-09-13/18.04/LTR No: 724608 : Trithum : COMPLETE (S/W) [World Explorer Co., Ltd.]', 1379418440, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 19-9-2013 10:09 [/i]\n\nStaff On Site : Trithum\r\nJob acer :\r\nDate : 17-09-13/18.04\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[font=Calibri][b][color=red][size=14pt]Pls onsite tomorrow 10.00 AM.[/size][/color][/b][/font]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Message Created: 17SEP2013 18:03[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 17SEP2013 18:02 by Narong Taveerat[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: World Explorer Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]591 United Business Centre II 15Fl. Sukhumvit 33 Rd.,[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]North Klongton, Wattana[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6626313444[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6626313445[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 724608[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:CPU[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Open[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 17Sep13   Time: 18:03   (Narong Taveerat) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Pls reinstall SELL after agent make imagw windows contact K. Areerat 02-6313444[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best Regards.[/b]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Narong Taveerat [/b]\r\n[b]Senior Technical Support [/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=narong@thaiamadeus.com][color=#0000ff]narong@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '58.8.153.217', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21360, 170, 9732, 1, 'Tiwa_P', 38, 'D Best Holding - Replace 1 old Dell PC with 1 Acer PC (L-Inner12) and withdraw 2 old Dell PC / 17 Sep 13 - 18.02 (LTR: 724607) : Pongpipat : Complete', 1379418652, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 19-9-2013 16:26 [/i]\n\nStaff On Site : Pongpipat\r\nJob acer :\r\nDate : 17 Sep 13 - 18.02 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3][b]Dear Acer Team,[/b][/size]\r\n[size=3][/size]\r\n[size=3][b]Kindly complete the following request.[/b][/size]\r\n[size=3][/size]\r\n[color=#000000][size=3][b]Agent name: D Best Holding.[/b][/size][/color]\r\n[font=Calibri][color=#000000][size=3][/size][/color][/font]\r\n[color=#000000][size=3][b]Address:  999/9 At Centralworld Unit K-B 405, Rama 1 Rd., Patumwan, Bangkok 10330.[/b][/size][/color]\r\n[size=3][/size]\r\n[b]Tel: 081-658 9442 [/b]\r\n[b]Contact: คุณพลรวี[/b]\r\n[size=3][/size]\r\n[size=3][/size]\r\n[size=3][b]LTR No: 724607[/b][/size]\r\n[size=3][/size]\r\n[size=3][/size]\r\n[color=#000000][size=3][b]Request: -Replace 1 old Dell PC with\r\n1 Acer PC (Leasing Acer-Inner12).[/b][/size][/color]\r\n[color=#000000][size=3][b]                  -Withdraw 2 old Dell PC. [/b][/size][/color]\r\n[size=3][b][color=#000000]                  [/color][color=red]-Bring back 3 old dell PC to THAI-Amadeus Stock.[/color][/b][/size]\r\n[size=3][/size]\r\n[size=3][/size]\r\n[size=3][b]Configuration (BKKTG27DX)[/b][/size]\r\n[size=3][b]Informed reissue CID current onsite.[/b][/size]\r\n[size=3][/size]\r\n[size=3][/size]\r\n[size=3][b]PC Number: [/b][b]L-Inner12- 244 (1 PC withdraw from agent H.I.S. Tours)[/b][/size]\r\n[size=3][/size]\r\n[size=3][/size]\r\n[size=3][b]Remark:[/b][b]-2 old dell PC receive at Six Stars Travel Co., Ltd. / Sukhumvit 55 Branch[/b][/size]\r\n[size=3][b]                    Address: 323/1 Siam Future Building, 3rd Floor, Soi Sukhumvit 55, [/b][/size]\r\n[size=3][b]                                      Sukhumvit Rd., North Klongton, Wattana.[/b][/size]\r\n[size=3][b][color=red][font=Calibri]                       [/font][/color][/b][b]-Make sure that new PC is cleaned & good condition.[/b][/size]\r\n[size=3][b]     -Please add driver network printer and test print.[/b][/size]\r\n[size=3][b]    -Please inform property of all equipment by reply this e-mail. [/b][/size]\r\n[size=3][/size]\r\n[size=3][/size]\r\n[size=3][b]Please onsite to replace PC  and withdraw PC on Thursday Sep 19th,  2013 14.00.[/b][/size]\r\n[color=#000000][size=3][/size][/color]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Best Regards.[/b]\r\n[b]Nawarat Tuntikapong[/b]\r\n[b]Senior Technical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9117\r\nF: + 66 2 207 9198\r\n[email=akharate@thaiamadeus.com][color=#0000ff]nawarat@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21361, 170, 9733, 1, 'Tiwa_P', 38, 'L Innertech Acer / 18-9-13 / 8.53 / LTR No: 724621 / Urgent‏ : Siridon : Complete', 1379470174, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 18-9-2013 13:37 [/i]\n\nStaff On Site : Siridon\r\nCase no :\r\nDate : 18-9-13 / 8.53 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\nMessage Created: 18SEP2013 08:49\r\n\r\n\r\nCall Received 18SEP2013 08:46 by Wimmala Srisung\r\nFrom ladarin/\r\nfrom company: Majestic Travel International (BR1-BTM)\r\n62 The Millennia Building, 21st Floor, Room 2106, Lungsuan Rd., Lumpini, Phatumwan\r\n\r\n\r\nBangkok\r\nPhone:+6622531000 begin_of_the_skype_highlighting [img]skype-ie-addon-data://res/numbers_button_skype_logo.png[/img]+6622531000 FREE  end_of_the_skype_highlighting\r\nFax:+6622541091\r\n\r\n\r\nLTR No: 724621\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\n\r\nDescription:\r\n\r\n\r\n\r\n\r\nSolution:\r\n\r\n\r\n======= Date: 18Sep13   Time: 08:49   (Burin Chinapattarapong) =======\r\nPls onsite check windows ,cannot access windows , contact K.ladarin/ 022531000\r\n\r\n\r\n[b]Best Regards,[/b]\r\n\r\n\r\n[b]Burin Chinapattarapong [/b]\r\n[b]Technical Support [/b]\r\nCutomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 begin_of_the_skype_highlighting [img]skype-ie-addon-data://res/numbers_button_skype_logo.png[/img]+ 66 2 207 9000 FREE  end_of_the_skype_highlighting \r\nF: + 66 2 207 9198 \r\n[email=burin@thaiamadeus.com][color=#0072c6]burin@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0072c6]www.thaiamadeus.com[/color][/url]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21363, 170, 9730, 0, 'Tiwa_P', 38, '', 1379474289, 'k. nattarika ให้เข้า Onsite 18/09/2013 9:30 Update K. Arjhan 16:30', '27.254.13.130', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21364, 170, 9735, 1, 'Tiwa_P', 38, 'L Innertech11 / 18-09-13 / 10:15 / LTR No: 724658 : Rungsri : Complete (HW)', 1379474659, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 18-9-2013 13:45 [/i]\n\nStaff On Site : Rungsri \r\nCase no :\r\nDate : 18-09-13 / 10:15 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n[size=3][color=#000000][font=Calibri]Message Created: 18SEP2013 10:07[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Call Received 18SEP2013 10:02 by Chiraphong Khumkhrong[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: H.I.S. Tours / Time Square Branch[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]10th Floor, Time Square Building, 246 Sukhumvit Road Between Soi 12-14, Klongtoey[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6622295815[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6622295829[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]LTR No: 724658[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request: Keyboard & Mouse[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]======= Date: 18Sep13   Time: 10:06   (Weranon Klaiprayoun) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- agent request change K/B 3 pc[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- contact K.Ple 02 229-5816[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[b][size=8pt]Best regards,[/size][/b]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[b][size=10pt]Weranon Klaiprayoun [/size][/b]\r\n[b][size=7.5pt]Technical Support [/size][/b]\r\n[size=7.5pt]Customer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=weranon@thaiamadeus.com][color=#0000ff]weranon@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url][/size]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21365, 170, 9683, 0, 'Tiwa_P', 38, '', 1379475759, 'Staff On Site : Tiwa.p\r\nJob acer : \r\nDate : 10-09-13 / 10:10\r\nSolution : Check Windows\r\nClose Job: 18/09/2013 10:41\r\nComment :-\r\nContact : 02-2079181 k.Weranon', '27.254.13.130', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21366, 170, 9729, 0, 'Tiwa_P', 38, '', 1379475880, 'Staff On Site : JJL \r\nJob acer :\r\nDate : 17-09-13 / 14:40\r\nSolution : Ghost Image Set Printer\r\nClose Job: 10:12\r\nComment :-\r\nContact : 02-2079181 k. Surasak', '27.254.13.130', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21367, 170, 9736, 1, 'Tiwa_P', 38, 'L Innertech Acer /18-09-13 /10:52 /LTR No: 724698 : Narin.k : Complete : (SW)', 1379477441, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 18-9-2013 13:09 [/i]\n\nStaff On Site : Narin.k\r\nCase no :\r\nDate : 18-09-13 /10:52\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[color=#000000]Message Created: 18SEP2013 10:50[/color]\r\n[color=#000000]\r\n[/color]\r\n[color=#000000]Call Received 18SEP2013 10:46 by Ekkapong Nganpongsa[/color]\r\n[color=#000000]From Unknown/[/color]\r\n[color=#000000]from company: Quality Tour[/color]\r\n[color=#000000]99/11 Moo 4, Chaofah West Rd., Vichit, Maung[/color]\r\n[color=#000000]\r\n[/color]\r\n[color=#000000]Phuket[/color]\r\n[color=#000000]Phone:+6676377000[/color]\r\n[color=#000000]Fax:+6676377025[/color]\r\n[color=#000000]\r\n[/color]\r\n[color=#000000]LTR No: 724698[/color]\r\n[color=#000000]Title: T/Request:OS or IE 1A Owned[/color]\r\n[color=#000000]Severity: Low[/color]\r\n[color=#000000]Status: Pending Provider[/color]\r\n[color=#000000]\r\n[/color]\r\n[color=#000000]Description:[/color]\r\n[color=#000000]======= Date: 18Sep13   Time: 10:49   (Ekkapong Nganpongsa) =======[/color]\r\n[color=#000000]windows slow respond 1pc acer[/color]\r\n[color=#000000]\r\n[/color]\r\n[color=#000000]Solution:[/color]\r\n[color=#000000]======= Date: 18Sep13   Time: 10:49   (Ekkapong Nganpongsa) =======[/color]\r\n[color=#000000]acer team pls onsite chk windows 1pc acer L[/color]\r\n[color=#000000]Contact agt k.nueng 076-377000[/color]\r\n\r\n\r\n[b]Best Regards.[/b]\r\n[b]Ekkapong  Nganpongsa[/b]\r\n[b]Technical Coordination Officer,[/b]\r\n[b]Customer Service.[/b]\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)74 245 333 \r\nF: + 66 (0)74 246 233 \r\n[email=nawarat@thaiamadeus.com]ekkapong@thaiamadeus.com[/email]\r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url]', '27.254.13.130', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21368, 170, 9736, 0, 'Tiwa_P', 38, '', 1379484541, 'Staff On Site : Narin.k\r\nCase no :\r\nDate : 18-09-13 /10:52\r\nSolution : Scan Virus Clear Temp\r\nClose Job: 12:21\r\nComment :\r\nContact : 02-2079181 k. Mongkol', '27.254.13.130', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21369, 170, 9735, 0, 'Tiwa_P', 38, '', 1379484601, 'Staff On Site : Rungsri \r\nCase no :\r\nDate : 18-09-13 / 10:15 \r\nSolution : Change KB 3PC\r\nClose Job: 12:22\r\nComment :-\r\nContact : 02-2079181 k. Mongkol', '27.254.13.130', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21370, 170, 9728, 0, 'Tiwa_P', 38, '', 1379485835, 'Staff On Site : JJL Rayong\r\nJob acer :\r\nDate : 17-9-13 / 13.36\r\nSolution : Ghost Image Install Vista Set Printer\r\nClose Job:  18/09/2013 13.28\r\nComment : - \r\nContact : 02-2079181 k. Weranon', '27.254.13.130', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21371, 170, 9733, 0, 'Tiwa_P', 38, '', 1379486198, 'Staff On Site : Siridon\r\nCase no :\r\nDate : 18-9-13 / 8.53 \r\nSolution : Check Disk, Clear Temp, Scanvirus\r\nClose Job:11:52\r\nComment :\r\nContact : 02-2079181 k.Mongkol', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21372, 170, 9737, 1, 'Tiwa_P', 38, 'L Inner / 18-09-13 / 13:30 / LTR No: 724770 : JJL Changmai : complete', 1379486418, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 18-9-2013 15:50 [/i]\n\nStaff On Site : JJL\r\nCase no :\r\nDate : 18-09-13 / 13:30\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3][color=#000000][font=Calibri]Message Created: 18SEP2013 13:30[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 18SEP2013 13:27 by Surasak Pongsiri[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Thai Smooth Travel Agent (Group) Co., Ltd.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]123 Changmoi road, T. Changmoi, A. Muang[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Chiangmai[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6653252050[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6653232447[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 724770[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:Other Printers[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]Description:[/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]- can\'t print to oki184 [/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]- advise agent test printer is normal[/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]Solution:[/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]======= Date: 18Sep13   Time: 13:30   (Surasak Pongsiri) =======[/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]- please check parallel port or printer cable[/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]- prepare printer cable in case [/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][b]- contact K.Aroon [/b][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best Regards.[/b]\r\n[font=Calibri]\r\n[/font]\r\n[b]Surasak   Pongsiri[/b]\r\n[b]Technical Support (Chiangmai Office)[/b]\r\n[b]Customer Service [/b]\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)53 226 336 \r\nF: + 66 (0)53 226 335\r\n[email=akharate@thaiamadeus.com][color=#0000ff]surasak@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '27.254.13.130', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21373, 170, 9730, 0, 'Tiwa_P', 38, '', 1379486625, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 18-9-2013 13:57 [/i]\n\nStaff On Site : Pongpipat\r\nJob acer :\r\nDate : 17-09-13 / 15.55\r\nSolution :Ghost Windows, Register CID, Set Proprinter DGEW, Test OK\r\nClose Job:12.10\r\nComment :\r\nContact : 02-2079181 k.Momgkol\r\nMessage Created: 17SEP2013 15:52', '58.8.165.123', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21374, 170, 9738, 1, 'Tiwa_P', 38, 'L Innertech 11 / 18-09-13  / 14:20 / LTR No: 724788 : Siridon : COMPLETE', 1379491543, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 18-9-2013 21:20 [/i]\n\nStaff On Site : Siridon\r\nCase no :\r\nDate : 18-09-13  / 14:20\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n[size=3][color=#000000][font=Calibri]Message Created: 18SEP2013 14:16[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000] [/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Call Received 18SEP2013 14:05 by Areerat Kittivanidchawat[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: American Express / ESCAP[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]1st Floor, United Nation Building B, Rajadamnern Avenue, Pranakorn[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000] [/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6622882828[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6622883110[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000] [/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]LTR No: 724788[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: Call transfer - To Technical[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000] [/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000] [/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]- K.Suwannee need to contact K.Burin.[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000] [/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000] [/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]- Transfer line to Technical.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 18Sep13   Time: 14:16   (Weranon Klaiprayoun) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- pls onsite check antivirus all office[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]- contact K.Suwannee 02 288-2822[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000] [/color][/size][/font]\r\n[b][size=8pt]Best regards,[/size][/b]\r\n[font=Calibri][size=3][color=#000000] [/color][/size][/font]\r\n[b][size=10pt]Weranon Klaiprayoun [/size][/b]\r\n[b][size=7.5pt]Technical Support [/size][/b]\r\n[size=7.5pt]Customer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=weranon@thaiamadeus.com][color=#0000ff]weranon@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url] [/size]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21375, 170, 9739, 1, 'Tiwa_P', 38, 'L Innertech Acer / 18-9-13 / 14.50 / LTR No: 724807 : Siridon : COMPLETE', 1379491624, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 19-9-2013 12:25 [/i]\n\nStaff On Site : Siridon\r\nCase no :\r\nDate : 18-9-13 / 14.50\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3]Message Created: 18SEP2013 14:46[/size]\r\n[size=3] [/size]\r\n[size=3]Call Received 18SEP2013 14:36 by Jaturapattara Srikasem[/size]\r\n[size=3]From Unknown/[/size]\r\n[size=3]from company: Brio Travel Co., Ltd.[/size]\r\n[size=3]28 Maha Tharadon Building, 1st Floor Unit A, Naradhiwas Rajanagarindra 12 Road,[/size]\r\n[size=3]Kwaeng Thungwatdon, Sathorn[/size]\r\n[size=3]Bangkok[/size]\r\n[size=3]Phone:+6626763663[/size]\r\n[size=3]Fax:+6626762099[/size]\r\n[size=3] [/size]\r\n[size=3]LTR No: 724807[/size]\r\n[size=3]Title: Amadeus Selling Platform[/size]\r\n[size=3]Severity: Low[/size]\r\n[size=3]Status: Pending Provider[/size]\r\n[size=3] [/size]\r\n[size=3]Description:[/size]\r\n[size=3] [/size]\r\n[size=3] [/size]\r\n[size=3]Solution:[/size]\r\n[size=3] [/size]\r\n[size=3]======= Date: 18Sep13   Time: 14:46   (Burin Chinapattarapong) =======[/size]\r\n[size=3]Pls onsite install antivirus and clean virus , contact K.prisana 026763663[/size]\r\n[size=3] [/size]\r\n[b][size=9pt]Best Regards,[/size][/b][b][size=10pt][/size][/b]\r\n[color=#3366cc][font=Calibri][size=3] [/size][/font][/color]\r\n[b][size=10pt]Burin Chinapattarapong [/size][/b]\r\n[b][size=7.5pt]Technical Support [/size][/b]\r\n[size=7.5pt]Cutomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=burin@thaiamadeus.com][color=#0000ff]burin@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url][/size]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21376, 170, 9739, 0, 'Tiwa_P', 38, '', 1379491672, '-Agent Request Onsite 19-9-2013 9:30 Update K.Mongkol', '58.8.165.123', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21377, 170, 9737, 0, 'Tiwa_P', 38, '', 1379494172, 'Staff On Site : JJL\r\nCase no :\r\nDate : 18-09-13 / 13:30\r\nSolution :Change Cable Printer\r\nClose Job:15.34\r\nComment :\r\nContact : 02-2079181 k.Surasak', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21378, 170, 9740, 1, 'Tiwa_P', 38, 'L INNERTECH ACER 11 / 18-09-13 / 10.40 / LTR No: 724684 :Phongphipat : complete', 1379494524, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 18-9-2013 15:56 [/i]\n\nStaff On Site : Phongphipat\r\nJob acer :\r\nDate : 18-09-13 / 10.40\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n[size=3][color=#000000][font=Calibri]Message Created: 18SEP2013 10:36[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Call Received 18SEP2013 10:33 by Nichakamol Phruksachat[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Quality Express Co., Ltd. / Branch[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]5 Fortune Tower, Room 36, 1st Floor, Ratchadapisek Road[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Dindaeng[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6622462111[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]LTR No: 724684[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: clean virus[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[size=3][color=#000000][font=Calibri]======= Date: 18Sep13   Time: 10:35   (Mongkol Jokkaew) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls on site clean virus 2 pc acer[/font][/color][/size]\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]\r\n[b][size=9pt]Mongkol  Jokkaew[/size][/b]\r\n[b][size=7.5pt]Senior Technical Support[/size][/b]\r\n[size=7.5pt]Customer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9000\r\nF: + 66 2 207 9198\r\n[email=mongkol@thaiamadeus.com][color=#0000ff]mongkol@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url][/size][color=#1f497d][/color]\r\n[size=7.5pt]\r\n\r\n[color=#0000ff][/color][/size][color=#1f497d][/color]\r\n\r\n[font=Calibri][size=3][color=#000000][/color][/size][/font]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21379, 170, 9740, 0, 'Tiwa_P', 38, '', 1379494547, 'Staff On Site : Phongphipat\r\nJob acer :\r\nDate : 18-09-13 / 10.40\r\nSolution :Ghost Windows, Register CID, Add Printer\r\nClose Job:12.10\r\nComment :\r\nContact : 02-2079181 k.  MOngkol \r\n\r\nMessage Created: 18SEP2013 10:36', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21380, 170, 9741, 1, 'Tiwa_P', 38, 'L Innertech Acer /18-09-13 /16:46 /LTR No: 724875 : onsite  19/Sep/2013 at 10:00AM  :  JJL Songkhla :', 1379498455, 'Staff On Site : JJL [size=10pt][color=#000000]Songkhla[/color][/size]\r\nJob acer :\r\nDate : 18-09-13 /16:46\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.   \r\n\r\n[b][size=3]Pls onsite tomorrow 19/Sep/2013 at 10:00AM [/size][/b]\r\n[b][size=3] [/size][/b]\r\n[size=10pt][color=#000000]Message Created: 18SEP2013 16:43[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Call Received 18SEP2013 16:37 by Ekkapong Nganpongsa[/color][/size]\r\n[size=10pt][color=#000000]From unknown/[/color][/size]\r\n[size=10pt][color=#000000]from company: Sunny Tours Co., Ltd. / HDY[/color][/size]\r\n[size=10pt][color=#000000]1 Soi Hadyai City, Hat Yai[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Songkhla[/color][/size]\r\n[size=10pt][color=#000000]Phone:+6674354444[/color][/size]\r\n[size=10pt][color=#000000]Fax:+6674237487[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]LTR No: 724875[/color][/size]\r\n[size=10pt][color=#000000]Title: T/Request:CPU-ghost image+mouse[/color][/size]\r\n[size=10pt][color=#000000]Severity: Low[/color][/size]\r\n[size=10pt][color=#000000]Status: Pending Provider[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Description:[/color][/size]\r\n[size=10pt][color=#000000]======= Date: 18Sep13   Time: 16:41   (Ekkapong Nganpongsa) =======[/color][/size]\r\n[size=10pt][color=#000000]-  windows slow respond and got virus form internet 2PC[/color][/size]\r\n[size=10pt][color=#000000]-  mouse hard to right click and keyboard button is fade 1pc[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Solution:[/color][/size]\r\n[size=10pt][color=#000000]======= Date: 18Sep13   Time: 16:42   (Ekkapong Nganpongsa) =======[/color][/size]\r\n[size=10pt][color=#000000]acer team pls onsite ghost image 2pc acer L and replace mouse+keyboard 1set 1pc acer L [/color][/size]\r\n[size=10pt][color=#000000]Total 3PC ,contact agt k.noi 074-354444[/color][/size]\r\n[size=10pt] [/size]\r\n[b][size=11pt]Best Regards.[/size][/b][size=11pt][/size]\r\n[b][size=11pt]Ekkapong  Nganpongsa[/size][/b]\r\n[b][size=10pt]Technical Coordination Officer,[/size][/b]\r\n[b][size=10pt]Customer Service.[/size][/b][size=11pt][/size]\r\n[size=10pt]THAI-Amadeus Southeast Asia Co.,Ltd. \r\n[/size][size=10pt]T: + 66 (0)74 245 333 \r\nF: + 66 (0)74 246 233 \r\n[/size][email=nawarat@thaiamadeus.com][size=11pt]ekkapong@thaiamadeus.com[/size][/email]\r\n[url=http://www.thaiamadeus.com/][size=11pt]www.thaiamadeus.com[/size][/url]\r\n[size=11pt][/size]\r\n[size=11pt][/size][size=10pt][/size]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21381, 170, 9738, 0, 'Tiwa_P', 38, '', 1379514032, 'Staff On Site : Siridon\r\nCase no :\r\nDate : 18-09-13  / 14:20\r\nSolution :Check PC, Check Antivirus\r\nClose Job:17:03\r\nComment :\r\nContact : 02-2079181 k.Mongkol', '58.11.83.232', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21382, 170, 9742, 1, 'Tiwa_P', 38, 'ACER ACCESS/17-09-13/18.02/LTR No: 724910 : Trithum : COMPLETE (S/W &gt;&gt;NB + PC) [American Express / Platinum]', 1379554121, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 19-9-2013 21:51 [/i]\n\nStaff On Site : Trithum\r\nCase no :\r\nDate : 17-09-13/18.02\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3][font=Calibri][b][color=red]Pls onsite tomorrow 14.00 PM.[/color][/b][/font][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Message Created: 18SEP2013 18:01[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 18SEP2013 17:54 by Narong Taveerat[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Dahuja/ Phaveena[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: American Express / Platinum[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]388 S.P. Building, 9th Floor, Phaholyothin Rd., Phayathai[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6622735289[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6622730030[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 724910[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request:Laptop & Server[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Open[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 18Sep13   Time: 18:00   (Narong Taveerat) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Pls reload AU and re-create shortcut SELL and test SELL 1  laptop contact K. Chonticha 02-273  5599 , 02-273 5320[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[b]Best Regards.[/b]\r\n[size=3][color=#000000][font=Calibri] [/font][/color][/size]\r\n[b]Narong Taveerat [/b]\r\n[b]Senior Technical Support [/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=narong@thaiamadeus.com][color=#0000ff]narong@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '58.8.165.123', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(21383, 170, 9724, 0, 'Tiwa_P', 38, '', 1379557659, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 19-9-2013 10:05 [/i]\n\nStaff On Site : Trithum\r\nJob acer :\r\nDate : 16-09-13/18.01\r\nSolution : Ghost Image (Windows XP) ,Re Install CID 5 Access PC ,Set Fax - Email ,Cross Set Print\r\nClose Job: 16.16\r\nComment : \r\nContact : 02-2079181 k. Narong', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21384, 170, 9714, 0, 'Tiwa_P', 38, '', 1379558903, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 19-9-2013 09:50 [/i]\n\n[b]Windows 7 (join Domain แล้ว)\r\nPROCESS (Replece ทีละเครี่อง)\r\n[/b]1. IT เปิด PC \r\n2. Log In เข้า User Admin (ให้ IT เข้าให้)\r\n3. Register CID พร้อมตรวจ RUN Programs Amadeus เพื่อทำการตรวจสอบ (Check Config IE & Region And Language)\r\n4. Restart PC \r\n5. Log In เข้า User ทั่วไป เพื่อ Run Programs Amadeus อีกครั้ง (ก่อนเข้าโปรแกรมต้องเข้าไปทำการ COnfig IE อีกครั้ง)\r\n6. แจ้งทาง IT ให้ทำการยก PC ไป Replece PC เครื่องเก่า\r\n7. ให้ทาง User Log In เพื่อทำการทดสอบใช้งาน\r\n8. Shared Printer พร้อม Test Print\r\n\r\n[b]!หมายเหตุ : [/b]\r\n[i]1. ขึ้นอยู่กับลูกค้าว่าจะว่างให้ทำการเปลี่ยนช่วงเวลาไหน \r\n2. ถ้า IT ไม่อยู่ ก็ต้องรอ  (กรณีที่ต้อง Log In เข้า User ,Password / Admin)[/i]', '27.254.13.131', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21385, 170, 9714, 0, 'Tiwa_P', 38, '', 1379559183, 'Staff On Site : TRITHUM\r\nCase no :\r\nDate :13-09-13/18.13\r\nSolution : Re : Install CID 5 Access PC ,Set Fex - Email ,Cross Set Print\r\nClose Job: 16/09/2013 ,17.30 \r\nComment : -\r\nContact : 02-2079181 k.  Narong', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21386, 170, 9731, 0, 'Tiwa_P', 38, '', 1379559979, 'Windows XP (ยังไม่ได้ join Domain)\r\nPROCESS (Replece ทีละเครี่อง)\r\n1. IT เปิด PC (บางทีก็ต่อสายทำเอง)\r\n2. Log In เข้า User Admin (ให้ IT เข้าให้)\r\n3. Register CID พร้อมตรวจ RUN Programs Amadeus เพื่อทำการตรวจสอบ (Check Config IE & Region And Language)\r\n4. เรียกทาง IT ให้ทำการ Join Domain อีกครั้ง (- Add Computer Name ,Join Domain)\r\n4. Restart PC \r\n5. Log In เข้า User ทั่วไป เพื่อ Run Programs Amadeus อีกครั้ง (ก่อนเข้าโปรแกรมต้องเข้าไปทำการ COnfig IE อีกครั้ง)\r\n6. แจ้งทาง IT ให้ทำการยก PC ไป Replece PC เครื่องเก่า\r\n7. ให้ทาง User Log In เพื่อทำการทดสอบใช้งาน\r\n8. Shared Printer พร้อม Test Print\r\n\r\n!หมายเหตุ : \r\n1. ขึ้นอยู่กับลูกค้าว่าจะว่างให้ทำการเปลี่ยนช่วงเวลาไหน \r\n2. ถ้า IT ไม่อยู่ ก็ต้องรอ  (กรณีที่ต้อง Log In เข้า User ,Password / Admin)', '58.8.165.123', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21387, 170, 9731, 0, 'Tiwa_P', 38, '', 1379560073, 'Staff On Site : Trithum\r\nJob acer :\r\nDate : 17-09-13/18.04\r\nSolution : Re : Install CID 3 Access PC ,Set Proprinter ,Set Fax - Email ,Cross Set Print\r\nClose Job: 17.00\r\nComment : -\r\nContact : 02-2079181 k. Narong', '58.8.165.123', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21388, 170, 9715, 0, 'Tiwa_P', 38, '', 1379560679, 'Staff On Site : TRITHUM \r\nCase no : 852994Y\r\nDate : 13 Sep 13 - 18.07\r\nSolution : Additional 1 Printer OKI-184 ,Cross Set (Group Terminal) ,Shared Printer Test OK\r\nClose Job: 18/09/2013 ,17.30\r\nComment : -\r\nContact : 02-2079181 k.  Narong', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21389, 170, 9743, 1, 'Tiwa_P', 38, 'L Innertech Acer /19-09-13 /10.51 /LTR No: 724978 : Siridon : Complete', 1379562968, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 20-9-2013 11:03 [/i]\n\nStaff On Site : Siridon\r\nCase no : \r\nDate : 19-09-13 /10.51 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n\r\n\r\n[size=3][color=#000000][font=Calibri]Message Created: 19SEP2013 10:48[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 19SEP2013 10:39 by Lapasrada Sribuhom[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From K. Rotchana/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: G.M. Tour & Travel[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]4-6 Soi Saint Louis 3, Yannawa, Sathorn[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6626761501[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6626761511[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 724978[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: T/Request: Keyboard & Mouse[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 19Sep13   Time: 10:44   (Lapasrada Sribuhom) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]K. Rotchana request change 5 mouse.Please change for them with in to day.[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 19Sep13   Time: 10:48   (Arjhan Onpool) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls onsite change 5 mouse[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]K. Rotchana[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Arjhan Onpool [/b]\r\n[b]Senior Technical Support[/b]\r\nCustomer Service \r\nTHAI-Amadeus Southeast Asia Co., Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=arjhan@thaiamadeus.com][color=#0000ff]arjhan@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '58.8.165.123', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21390, 170, 9743, 0, 'Tiwa_P', 38, '', 1379565213, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 19-9-2013 13:02 [/i]\n\nAgent (K\' Rotchana) Request Onsite 14.00 \r\nUpdate K\'Arjhan', '58.8.165.123', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21391, 170, 9739, 0, 'Tiwa_P', 38, '', 1379568300, 'Staff On Site : Siridon\r\nCase no :\r\nDate : 18-9-13 / 14.50\r\nSolution : Install Antivirus Symantec, Scan Virus, Clear Temp, Remove More Program\r\nClose Job:12:22\r\nComment :\r\nContact : 02-2079181 k.Mongkol', '110.168.200.116', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21392, 170, 9744, 1, 'Tiwa_P', 38, 'L INNERTECH ACER / 19-09-13 / 15.03 / LTR No: 725100 : Wanchai_j : Complete (HW)', 1379579945, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 20-9-2013 14:59 [/i]\n\nStaff On Site : Pongpipat\r\nCase no :\r\nDate : 19-09-13 / 15.03 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k. \r\n[size=3][color=#000000][font=Calibri]Message Created: 19SEP2013 14:58[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 19SEP2013 14:56 by Nichakamol Phruksachat[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From Unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Huamark Travel[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]11 soi Ramkhamhaeng 26 / 1, Hua-Mark, Bangkapi[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6623742523[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6627323187[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 725100[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: Call transfer[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Pending Provider[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 19Sep13   Time: 14:58   (Mongkol Jokkaew) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls on site change mouse and k/b 1 pc [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]user k. rujiporn tel 02 374 2523[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Mongkol  Jokkaew[/b]\r\n[b]Senior Technical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co., Ltd.\r\nT: + 66 2 207 9000\r\nF: + 66 2 207 9198\r\n[email=mongkol@thaiamadeus.com][color=#0000ff]mongkol@thaiamadeus.com[/color][/email]\r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '58.8.202.240', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21393, 170, 9744, 0, 'Tiwa_P', 38, '', 1379580198, 'user k. rujiporn ให้เข้า Onsite 20/09/2013 9:30 Update K.Narong 15:43', '58.8.202.240', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21394, 170, 9745, 1, 'Tiwa_P', 38, 'L Innertech 11 / 19-9-13 / 16.10 / LTR No: 725117 : Siridon : Complete (SW)', 1379583471, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 20-9-2013 09:40 [/i]\n\nStaff On Site : Siridon\r\nCase no :\r\nDate : 19-9-13 / 16.10 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[size=3][color=#000000][font=Calibri]Message Created: 19SEP2013 16:04[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Call Received 19SEP2013 15:25 by Jaturapattara Srikasem[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]From unknown/[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]from company: Majestic Travel International (BR1-BTM)[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]62 The Millennia Building, 21st Floor, Room 2106, Lungsuan Rd., Lumpini, Phatumwan[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Bangkok[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Phone:+6622531000[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Fax:+6622541091[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]LTR No: 725117[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Title: Amadeus Selling Platform[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Severity: Low[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Status: Open[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Description:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]Solution:[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]======= Date: 19Sep13   Time: 16:04   (Wareeyot Vongvanich) =======[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls onsite [/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri]pls update antivirus sysmantec[/font][/color][/size]\r\n[size=3][color=#000000][font=Calibri][/font][/color][/size]\r\n[b]Best Regards,[/b]\r\n[size=3][font=Calibri]\r\n[/font][/size]\r\n[b]Wareeyot Vongvanich\r\nTechnical Support[/b]\r\nCustomer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=wareeyot@thaiamadeus.com][color=#0000ff]wareeyot@thaiamadeus.com[/color][/email] \r\n[url=http://www.thaiamadeus.com/][color=#0000ff]www.thaiamadeus.com[/color][/url]', '58.8.202.240', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21395, 170, 9732, 0, 'Tiwa_P', 38, '', 1379583539, 'Staff On Site : Pongpipat\r\nJob acer :\r\nDate : 17 Sep 13 - 18.02 \r\nSolution :Withdraw 2 old Dell PC,  Replace 1 old Dell PC with 1 Acer PC (Leasing Acer-Inner12), Register CID, Add Printer, Tesd OK\r\nClose Job:14.35\r\nComment :\r\nContact : 02-2079181 k. Mongkol', '58.8.202.240', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21396, 170, 9745, 0, 'Tiwa_P', 38, '', 1379584300, 'คุณนก ให้เข้า Onsite 20/09/2013 9:30 Update K. Burin 16:51', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(21397, 170, 9742, 0, 'Tiwa_P', 38, '', 1379602201, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 19-9-2013 22:11 [/i]\n\nStaff On Site : Trithum\r\nCase no :\r\nDate : 17-09-13/18.02\r\nSolution : Re : Config Programs _Amadeus Selling Platform & IE 1 Laptop / Check Terminal (For Cross Set Terminal Printer) 13 (PC & NB) + 3 Group Pro Printer & Cross Set Terminal Printer 4 PC + 3 Notebook ,,,,Shared Print All [b]13 Laptop + PC[/b] :: User Test OK\r\nClose Job: 15.47\r\nComment : -\r\nContact : 02-2079181 k. Narong', '124.121.156.141', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(21400, 170, 9745, 0, 'Tiwa_P', 38, '', 1379644833, 'Staff On Site : Siridon\r\nCase no : \r\nDate : 19-9-13 / 16.10 \r\nSolution : Install Antivirus Symentec 1PC\r\nClose Job: 20/09/2013 9:40\r\nComment : \r\nContact : 02-2079181 k. Burin', '27.254.13.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0);
