INSERT INTO `cdb_posts` (`pid`, `fid`, `tid`, `first`, `author`, `authorid`, `subject`, `dateline`, `message`, `useip`, `invisible`, `anonymous`, `usesig`, `htmlon`, `bbcodeoff`, `smileyoff`, `parseurloff`, `attachment`, `rate`, `ratetimes`, `status`) VALUES
(14781, 125, 6873, 1, 'Jarunee_s', 62, 'Americana oki 184 / 26-01-12 / 9.15 / LTR No: 588848', 1327560360, 'Americana oki 184 / 26-01-12 / 9.15 / LTR No: 588848\r\n\r\n[color=black]Message Created: 26JAN2012 09:12[/color]\r\n[color=black] [/color]\r\n[color=black]Call Received 26JAN2012 09:06 by Warunee Tuwanut[/color]\r\n[color=black]From Unknown/[/color]\r\n[color=black]from company: C & P Travel Co., Ltd.[/color]\r\n[color=black]336/5 Rama 4 Rd., Near Bangkok Central Hotel, Bangrak[/color]\r\n[color=black] [/color]\r\n[color=black]Bangkok[/color]\r\n[color=black]Phone:+6622663901[/color]\r\n[color=black]Fax:+6622664541[/color]\r\n[color=black] [/color]\r\n[color=black]LTR No: 588848[/color]\r\n[color=black]Title: T/Request:Printer[/color]\r\n[color=black]Severity: Low[/color]\r\n[color=black]Status: Pending Provider[/color]\r\n[color=black] [/color]\r\n[color=black]Description:[/color]\r\n[color=black]agt cannot print [/color]\r\n[color=black] [/color]\r\n[color=black] [/color]\r\n[color=black] [/color]\r\n[color=black]Solution:[/color]\r\n[color=black] [/color]\r\n[color=black]======= Date: 26Jan12   Time: 09:12   (Burin Chinapattarapong) =======[/color]\r\n[color=black]Pls onsite change print head , contact K.jarunee 022663901[/color]', '58.9.28.84', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(4224, 8, 1984, 1, 'Akharate', 8, 'TRUE IP WAN', 1266292861, 'เอกสารตามแนบครับ', '58.147.8.150', 0, 0, 0, 0, -1, -1, 0, 1, 0, 0, 0),
(14778, 125, 6871, 0, 'Jarunee_s', 62, '', 1327560010, 'JOB STATUS          : LTR NO.588732\r\nSTAFF ON SITE     : ช่างอัสยรรต์\r\nDATE                    : 25/1/2012\r\nJOB ACS               : 55010937\r\nEXCHANGE           : KNOB OKI 184T\r\nCLOSE JOB TIME  : 15:20 น.\r\nCONTACK             : คุณวรียุทธ\r\nACK TIME             : 15:15 น.', '58.9.28.84', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14779, 125, 6872, 1, 'Jarunee_s', 62, 'Americana oki 184 / 25-01-12 / 16.15 / LTR No: 588782', 1327560129, 'Americana oki 184 / 25-01-12 / 16.15 / LTR No: 588782\r\n\r\nMessage Created: 25JAN2012 16:12\r\n \r\nCall Received 25JAN2012 16:07 by Theeradet Thammapanya\r\nFrom Unknown/\r\nfrom company: Golden Holiday Service\r\n47/11 Charansanitwong 9/1Rd.,Thaphra, Bangkokyai\r\n \r\nBangkok\r\nPhone:+6624115757\r\nFax:+6624116054\r\n \r\nLTR No: 588782\r\nTitle: T/Request:Pro Printer\r\nSeverity: Low\r\nStatus: Pending Provider\r\n \r\nDescription:\r\n \r\n- ???????????????????????????????\r\n \r\nSolution:\r\n \r\n======= Date: 25Jan12   Time: 16:11   (Mongkol Jokkaew) =======\r\npls on site chk oki 184 not feed\r\nuser k. namtarn tel 02 411-5757', '58.9.28.84', 0, 0, 0, 0, -1, 0, 0, 0, 0, 0, 0),
(14775, 123, 6870, 0, 'Narin_K', 52, '', 1327557431, '[i=s] แก้ไขล่าสุด Narin_K เมื่อ 26-1-2012 13:00 [/i]\n\nStaff On Site : Yodsarawud_s 082-486-3652, 089-025-4269 \r\nJob acer : 260112-275\r\nDate : /26-01-12 /11:23 \r\nSolution : Clean Hiszink CPU \r\nClose Job: 12:49\r\nComment :-\r\nContact : 02-2079181 k.  Arjhan', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14776, 123, 6869, 0, 'Tiwa_P', 38, '', 1327559204, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-1-2012 13:38 [/i]\n\n- เนื่องจาก Site ลูกค้าอยู่ไกล \r\n- ต้องใช้เวลาในการเดินทาง จาก พระราม 3 to พระจอมเกล้า พระนครเหนือ นนทร์บุรี\r\n- Update \'Weeranon', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14777, 125, 6871, 1, 'Jarunee_s', 62, 'Americana OKI-184 / 25-1-12 / 14:30 / LTR No: 588732', 1327559870, 'Americana OKI-184 / 25-1-12 / 14:30 / LTR No: 588732\r\n\r\nMessage Created: 25JAN2012 14:25\r\n \r\nCall Received 25JAN2012 14:19 by Jaturapattara Srikasem\r\nFrom orawan/\r\nfrom company: Travelsmart Co., Ltd.\r\n128/19 Soi Silom 6, Silom Road, Suriyawongse, Bangrak\r\n \r\nBangkok\r\nPhone:+6622372590\r\nFax:+6622372592\r\n \r\nLTR No: 588732\r\nTitle: T/Request:Other Printers\r\nSeverity: Low\r\nStatus: Pending Provider\r\n \r\nDescription:\r\n \r\n \r\nSolution:\r\n \r\n======= Date: 25Jan12   Time: 14:25   (Weranon Klaiprayoun) =======\r\n- agent inform knob have broken OKI-184\r\n- pls contact K.Aurawan 086 322-9131', '58.9.28.84', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14773, 123, 6868, 0, 'Tiwa_P', 38, '', 1327547793, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-1-2012 13:03 [/i]\n\nStaff On Site : Siridon  089-774-8830\r\nJob acer : 260112-49\r\nDate : 26-1-12 / 9.17 \r\nSolution :Change Keyboard 1 Pc acer\r\nClose Job:10.10\r\nComment :\r\nContact : 02-2079181 k. Burin', '58.64.41.12', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14772, 123, 6869, 1, 'Tiwa_P', 38, 'L Innertech Acer / 26-1-12 / 10.06 / LTR No: 588853 : COMPLETE (S/W)', 1327547752, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-1-2012 16:53 [/i]\n\n[font=Tahoma][size=3][color=#4181c0][font=Tahoma][size=3][color=#4181c0][font=Tahoma][size=3][color=#4181c0]Staff On Site : Pongsak  084-327-0459[/color][/size][/font][/color][/size][/font][/color][/size][/font]\r\n[font=Tahoma][size=3][color=#4181c0][font=Tahoma][size=3][color=#4181c0][font=Tahoma][size=3][color=#4181c0]Job acer : 260112-128\r\nDate : 26-1-12 / 10.06\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.    \r\n\r\nMessage Created: 26JAN2012 10:02\r\n\r\nCall Received 26JAN2012 09:12 by Worawit Meekeaw\r\nFrom Unknown/\r\nfrom company: Thai 2020 Travel Co., Ltd.\r\n1564/76 Piboon Ave, Soi 10, Pracharat 1 Rd., Bangsue\r\n\r\nBangkok\r\nPhone:+6629131329\r\nFax:+6629131598\r\n\r\nLTR No: 588853\r\nTitle: T/Request:1A Selling Platform\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\n-K Suthiwan cant access SELL.\r\n\r\nSolution:\r\n\r\n======= Date: 26Jan12 Time: 10:02 (Burin Chinapattarapong) =======\r\nPls onsite check windows and scan virus , check vista , contact K.pan 029131329 , 0819293580\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Tahoma][size=1][color=#0060a0][font=Tahoma][size=1][color=#0060a0][font=Tahoma][size=1][color=#0060a0]Best Regards,\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=2][color=#0060a0][font=Tahoma][size=2][color=#0060a0][font=Tahoma][size=2][color=#0060a0]Burin Chinapattarapong \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=1][font=Tahoma][size=1]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=1][color=#2f2f2f][font=Tahoma][size=1][color=#2f2f2f][font=Tahoma][size=1][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Tahoma][size=1][font=Tahoma][size=1]Customer Service\r\n[/b][/size][/font][/size][/font][font=Tahoma][size=1][color=#5f5f5f][font=Tahoma][size=1][color=#5f5f5f][font=Tahoma][size=1][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][email=burin@thaiamadeus.com][u][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff]burin@thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/email]\r\n[u][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url][font=Tahoma][size=1][color=#5f5f5f][font=Tahoma][size=1][color=#5f5f5f][font=Tahoma][size=1][color=#5f5f5f] \r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4233, 43, 1980, 0, 'Tiwa_P', 38, '', 1266293899, 'Staff On Site : Pongsak 083-499-6500\r\nAcer Job : 150210-732\r\nDate : / Time : 16-02-2010\r\nSolution :  Internet not problem\r\nChange : No part\r\nClose Job : 11.10\r\nComment :\r\nContact : 02-207-9181 K.ณรงค์\r\nComplete : 11.10', '58.8.171.61', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4235, 43, 1963, 0, 'Tiwa_P', 38, '', 1266294070, 'Staff on site : tiwa 0817780017\r\nDate:13/02/2010 :  / Time: 9:17\r\nJOB acer :130210-25\r\nSolution : Install Vista Set Pro Printer\r\nChange :Nopart\r\nClosed job :10:23\r\nComment :\r\nContact 02-207-9181 k.ณรงค์\r\ncomplete : 10:23', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4236, 43, 1991, 1, 'Tiwa_P', 38, 'ACER ACER / 16-02-10 / 11:24 LTR No: 418549:COMPLETE (HW)', 1266295559, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-2-2010 14:08 [/i]\n\nStaff on site : \r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: [/size][/font][/size][/font][font=Cordia New][size=3]16[/size][/font][font=Arial][size=2][font=Arial][size=2]FEB[/size][/font][/size][/font][font=Cordia New][size=3]2010 11:24[/size]\r\n[/font][font=Arial][size=2][font=Arial][size=2][size=3][/size]\r\nCall Received [/size][/font][/size][/font][font=Cordia New][size=3]16[/size][/font][font=Arial][size=2][font=Arial][size=2]FEB[/size][/font][/size][/font][font=Cordia New][size=3]2010 11:14[/size][/font][font=Arial][size=2][font=Arial][size=2] by Rungruchee Bunphoei\r\nFrom Unknown/\r\nfrom company: AN and T Travel\r\n[/size][/font][/size][/font][font=Cordia New]1018/4[/font][font=Arial][size=2][font=Arial][size=2] Rama [/size][/font][/size][/font][font=Cordia New]4[/font][font=Arial][size=2][font=Arial][size=2] Rd., Silom, Bangrak\r\n\r\nBangkok\r\nPhone:+[/size][/font][/size][/font][font=Cordia New][size=3]6626338340[/size]\r\n[/font][font=Arial][size=2][font=Arial][size=2]Fax:+[/size][/font][/size][/font][font=Cordia New][size=3]6626338344[/size]\r\n[/font][font=Arial][size=2][font=Arial][size=2][size=3][/size]\r\nLTR No: [/size][/font][/size][/font][font=Cordia New][size=3]418549[/size]\r\n[/font][font=Arial][size=2][font=Arial][size=2]Title: T/Request: Monitor- acer\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nk.torsak reported that [/size][/font][/size][/font][font=Cordia New][size=3]1[/size][/font][font=Arial][size=2][font=Arial][size=2]pc has black screen.\r\n\r\nSolution:\r\n\r\n[/size][/font][/size][/font][font=Cordia New]======= [/font][font=Arial][size=2][font=Arial][size=2]Date: [/size][/font][/size][/font][font=Cordia New]16[/font][font=Arial][size=2][font=Arial][size=2]Feb[/size][/font][/size][/font][font=Cordia New]10[/font][font=Arial][size=2][font=Arial][size=2] Time: [/size][/font][/size][/font][font=Cordia New]11:24 ([/font][font=Arial][size=2][font=Arial][size=2]Sukhum Wachirapitak) =======\r\nPls check windows and Mornitor becuase no signal ctc.k.torsak [/size][/font][/size][/font][font=Cordia New][size=3]084-6573377[/size]\r\n[/font][font=Arial][font=Arial][size=3]\r\n[/size][/font][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sukhum Wachirapitak\r\n[/color][/font][/color][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=sukhum@thaiamadeus.com]sukhum@thaiamadeus.com[/email]\r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14774, 123, 6870, 1, 'Narin_K', 52, 'ACER acer /26-01-12 /11:23 /LTR No: 588929 : (Phuket) : COMPLETE (H/W)', 1327552497, '[i=s] แก้ไขล่าสุด Narin_K เมื่อ 26-1-2012 13:02 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]\r\nStaff On Site : Yodsarawud_s 082-486-3652, 089-025-4269 \r\nJob acer : 260112-\r\nDate : /26-01-12 /11:23 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.     \r\n\r\nMessage Created: 26JAN2012 11:22\r\n\r\nCall Received 26JAN2012 11:17 by Ekkapong Nganpongsa\r\nFrom Unknown/\r\nfrom company: AT Home Travel\r\n56/379 Moo 2, T.Vichit, A.Muang\r\n\r\nPhuket\r\nPhone:+6676244855\r\nFax:+6676214155\r\n\r\nLTR No: 588929\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n======= Date: 26Jan12 Time: 11:20 (Ekkapong Nganpongsa) =======\r\nAgent inform 1pc always auto shutdown by self\r\n\r\nSolution:\r\n======= Date: 26Jan12 Time: 11:22 (Ekkapong Nganpongsa) =======\r\nAcer pls onsite chk windows and heatsink cpu 1pc acer\r\nContact agt k.two +6676244855\r\n[/size][/font][/size][/font][font=Arial][size=2][color=#000080][font=Arial][size=2][color=#000080][font=Arial][size=2][color=#000080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0]Best Regards.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Ekkapong Nganpongsa[/b][/color][/font][/color][/font][font=Times New Roman][size=2][color=#5f5f5f][font=Times New Roman][size=2][color=#5f5f5f][font=Times New Roman][size=2][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Technical Coordination Officer,\r\nCustomer Service.\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)74 245 333 \r\nF: + 66 (0)74 246 233 \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Times New Roman][color=#0000ff][font=Times New Roman][color=#0000ff][/u][/color][/font][/color][/font][email=nawarat@thaiamadeus.com][font=Times New Roman][color=#808080][font=Times New Roman][color=#808080]ekkapong@thaiamadeus.com[/color][/font][/color][/font][/email][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Times New Roman][color=#0000ff][font=Times New Roman][color=#0000ff][/u][/color][/font][/color][/font][url=http://www.thaiamadeus.com/][font=Times New Roman][color=#808080][font=Times New Roman][color=#808080]www.thaiamadeus.com[/color][/font][/color][/font][/url][font=Arial][size=2][color=#c0c0c0][font=Arial][size=2][color=#c0c0c0][font=Arial][size=2][color=#c0c0c0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4238, 55, 1908, 0, 'Arjhan', 5, '', 1266297180, 'ไปด้วยครับ', '118.175.13.5', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4239, 43, 1982, 0, 'Tiwa_P', 38, '', 1266297294, 'Staff on site : pollasart 0858435831\r\nDate :16/02/2010  / Time: 9:37\r\nJOB acer :160210-160\r\nSolution : change monitor spare part\r\nChange :monitor\r\nClosed job :11.38\r\nComment :-\r\nContact 02-207-9181 k.arjhan\r\ncomplete : 11.38', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4240, 43, 1992, 1, 'Tiwa_P', 38, 'acer acer /16-02-10 /12.28 /LTR No: 418584:Complete (H/W)', 1266298690, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-2-2010 14:15 [/i]\n\nStaff on site : pollasart 0858435831\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 16FEB2010 12:28\r\n\r\nCall Received 16FEB2010 12:21 by Rungruchee Bunphoei\r\nFrom Janya/\r\nfrom company: Golden Express Travel Co.,Ltd\r\n69/27 Phayathai Rd., Phayathai, Rajdhavee\r\n\r\nBangkok\r\nPhone:+6622513252\r\nFax:+6624116054\r\n\r\nLTR No: 418584\r\nTitle: T/Request: Monitor - ACER\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nK.Kanya reported that 1pc- ACER is belong to 1a shows black screen.\r\n\r\nSolution:\r\n\r\n======= Date: 16Feb10 Time: 12:28 (Arjhan Onpool) =======\r\nPls replace cpu with spare\r\nK.Janya 022513252\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4242, 43, 1993, 1, 'Anusorn_P', 48, 'LMETRO ACER / 16-02-10 / 13:10 / LTR No: 418588:COMPLETE (HW)', 1266300575, '[i=s] แก้ไขล่าสุด Anusorn_P เมื่อ 16-2-2010 15:27 [/i]\n\nStaff on site : \r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 16FEB2010 12:58\r\n\r\nCall Received 16FEB2010 12:55 by Warunee Tuwanut\r\nFrom Unknown/\r\nfrom company: S.T. & T Travel Center Co., Ltd.\r\n193/12 Sri Donchai Rd., A. Muang\r\n\r\nChiangmai\r\nPhone:+6653271922\r\nFax:+6653272511\r\n\r\nLTR No: 418588\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 16Feb10 Time: 12:58 (Weranon Klaiprayoun) =======\r\n- computer have noise\r\n- Pls contact K.Koy 053 272-511\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4243, 43, 1994, 1, 'Tiwa_P', 38, 'acer acer / 16-02-10 / 13.37 / LTR No: 418608:COMPLETE (SW)', 1266303144, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-2-2010 16:54 [/i]\n\nStaff on site : \r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n　\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 16FEB2010 13:33\r\n\r\nCall Received 16FEB2010 13:23 by Worawit Meekeaw\r\nFrom Unknown/\r\nfrom company: The Terminal Worldwide Co., Ltd. ( Branch )\r\n19 SCB Plaza East, Room Number 3117B, Ground Floor, Ratchadapisek Rd., Chatuchak Subdistrict\r\n\r\nBangkok\r\nPhone:+6629375522\r\nFax:+6629379798\r\n\r\nLTR No: 418608\r\nTitle: T/Request:1A Selling Platform\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nKhun Pirachat cant access SELL.\r\n\r\nSolution:\r\n\r\n======= Date: 16Feb10 Time: 13:33 (Mongkol Jokkaew) =======\r\npls on site chk windows problem automatic update lost \r\nuser k. sirachat 02-937-5522\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Mongkol Jokkaew[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=Mongkol@thaiamadeus.com]Mongkol@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4244, 43, 1991, 0, 'Tiwa_P', 38, '', 1266304067, 'Staff on site : Tienchai 082-331-4039\r\nDate : 16/02/2010 / Time: 11:24\r\nJOB acer :160210-301\r\nSolution : Change Fan Sink CPU\r\nChange :Change Fan Sink CPU\r\nClosed job :13:47\r\nComment :\r\nContact 02-207-9181 k.วีรนนท์\r\ncomplete : 13:47', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4245, 43, 1992, 0, 'Tiwa_P', 38, '', 1266304531, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-2-2010 16:23 [/i]\n\nStaff on site : pollasart 0858435831\r\nDate :  16/02/2010  12.28\r\nJOB acer :160210-380\r\nSolution : Clean ram\r\nChange :-\r\nClosed job :14.07\r\nComment :-\r\nContact 02-207-9181 k.Narong\r\ncomplete : 14.07', '58.8.10.250', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4246, 43, 1995, 1, 'Narin_K', 52, 'acer acer /16-02-10 /14.35 /LTR No: 418636:COMPLETE (SW)', 1266305962, '[i=s] แก้ไขล่าสุด Narin_K เมื่อ 16-2-2010 18:40 [/i]\n\nStaff on site : Narin _k\r\nDate : 16/02/2010 / Time: 14:35\r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n　\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 16FEB2010 14:35\r\n\r\nCall Received 16FEB2010 14:25 by Janthapim Montmaturapoj\r\nFrom Unknown/\r\nfrom company: Phuket Budget Tour Ltd.\r\n100/511 Moo 5, Chalermprakiet, Rama 9 Rd., T. Rassada, A. Muang\r\n\r\nPhuket\r\nPhone:+6676261271\r\nFax:+6676261273\r\n\r\nLTR No: 418636\r\nTitle: T/Request:1A Selling Platform\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nRefer from LTR 418578, agent informs Amadeus Selling Platform got slow response.\r\n======= Date: 16Feb10 Time: 14:30 (Janthapim Montmaturapoj) =======\r\nQuoted from LTR 418578\r\n\r\nK.Thanunya informed that internet slow after reboot PC and Modem.\r\n\r\n- Informed 1A Technical (K.Arjhan) to check line is normal then contact TT&T to check line why internet still slow.\r\n\r\n======= Date: 16Feb10 Time: 12:09 (Areerat Kittivanidchawat) =======\r\n- Contact TT&T wz K.Amornrat .\r\n\r\n======= Date: 16Feb10 Time: 12:41 (Jaturapattara Srikasem) =======\r\nK.Supakit/TT&T call infm chk link normal no time out \r\n\r\n======= Date: 16Feb10 Time: 12:44 (Jaturapattara Srikasem) =======\r\ntranfer to talk wz K.Ajhan tt&T will recheck again \r\n\r\n======= Date: 16Feb10 Time: 14:24 (Janthapim Montmaturapoj) =======\r\nK.Virat TT&T informed that no error found , ping time is the same with other site.\r\n\r\nSolution:\r\n\r\n======= Date: 16Feb10 Time: 14:35 (Arjhan Onpool) =======\r\nPls check virus and clean\r\nK.Thanunya\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4247, 43, 1981, 0, 'Anusorn_P', 48, '', 1266308674, 'Staff on site : Anusorn_p\r\nDate : 15/02/2010 / Time: 18:37\r\nJOB acer :160210-2\r\nSolution : Chack Printer\r\nChange :Nopart\r\nClosed job :10:31\r\nComment :เนื่องจาก Network มีหลาย วง จึงไม่สามารถ ปริ้นได้\r\nContact 02-207-9181 k.สุขุม\r\ncomplete : 10:31', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4248, 43, 1993, 0, 'Anusorn_P', 48, '', 1266308845, 'Staff on site : Anusorn_p\r\nDate : 16/02/2010 / Time: 13:10\r\nJOB acer :160210-407\r\nSolution : Change Ram\r\nChange :Change Ram\r\nClosed job :14:44\r\nComment :\r\nContact 02-207-9181 k.ณรงค์\r\ncomplete : 14:44', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4249, 43, 1994, 0, 'Tiwa_P', 38, '', 1266313758, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-2-2010 16:54 [/i]\n\nStaff on site : Pongsak\r\nDate :16/02/2010  / Time: 13:37\r\nJOB acer :160210-475\r\nSolution : Ghost Image Install Vista\r\nChange :Nopart\r\nClosed job :16:45\r\nComment :\r\nContact 02-207-9181 k.ณรงค์\r\ncomplete : 16:45', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4250, 43, 1995, 0, 'Narin_K', 52, '', 1266320419, 'Staff on site : Narin _k\r\nDate : 16/02/2010 / Time: 14:35\r\nJOB acer :160210-593\r\nSolution : Uninstall antivirus Fig Ip 4 Unit Update Vista\r\nChange :Nopart\r\nClosed job :18:34\r\nComment :\r\nContact 02-207-9181 k.อาจหาญ\r\ncomplete : 18:34', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14790, 123, 6877, 1, 'Tiwa_P', 38, 'Sby Co., Ltd. - Office Relocate, Move 3 Acer PC (L-Inner 10), 1 Printer OKI-184 /  26 Jan 12 - 16.00  (LTR: 589048) : (Special Case) : Onsite 31/01/2012 9:00AM COMPLETE (H/W)', 1327568929, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-2-2012 09:41 [/i]\n\n[b][font=Tahoma][size=3][font=Tahoma][size=3]Staff On Site : Siridon  089-774-8830\r\nJob acer :260112-646\r\nDate :   26 Jan 12 - 16.00\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.[/size][/font][/size][/font][/b]\r\n[b][font=Tahoma][size=3][font=Tahoma][size=3][/size][/font][/size][/font][/b]\r\n[b][font=Tahoma][size=3][font=Tahoma][size=3]Dear Acer Team,\r\n\r\nKindly complete the following request.\r\n\r\nAgent name: Sby Co., Ltd.\r\n\r\nOld Address: 588/11 Soi Bangkok Business College, New Petchburi Rd.,, Bangkok 10400.\r\n\r\nNew Address: 402 Sukhumvit63 (Ekamai), Klongtonnua, Wattana, Bangkok 10110.\r\n\r\nTel: 02-252 1520, 085-841 7018 Contact: คุณดาราวัณย์, คุณสิริจันทร์\r\n\r\n\r\nREIF: 1AV-12-065, [/size][/font][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000]LTR No: 589048\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]\r\nRequest: -Office Relocate, Move 3 Acer PC (Leasing Acer-Inner10) , 1 Printer OKI-184, \r\n[/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]Datanet Router and Switch Hub from old address to connect at new address.\r\n[/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3][/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3][/size][/font][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000](Internet line move by TOT staff)\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]Configuration:[/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080] [/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000]Not Change, Re-check Network Configuration.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]Remark:[/size][/font][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000] -Prepared LAN cable incase current not enough. \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]\r\nPlease onsite for Office Relocate on Tuesday Jan 31st , 2012 9.00\r\n[/b]\r\n[/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n[b]Best regards,\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][color=#4181c0][font=Arial][size=1][color=#4181c0][font=Arial][size=1][color=#4181c0]Nawarat Tuntikapong[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][color=#008080][font=Arial][size=1][color=#008080][font=Arial][size=1][color=#008080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1]Senior Technical Support\r\n[/b][/size][/font][/size][/font][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9117\r\nM: + 66 (0)89 922 1966\r\nF: + 66 (0)2 207 9198\r\n[email=nawarat@thaiamadeus.com]nawarat@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][color=#808080][font=Arial][size=1][color=#808080][font=Arial][size=1][color=#808080] \r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4252, 43, 1996, 1, 'Tiwa_P', 38, 'acer hp /17-02-10 /10.57 /LTR No: 418848:Complete(SW)', 1266380041, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 17-2-2010 13:31 [/i]\n\nStaff On Site : Pollasart 085-843-5831\r\nAcer Job : \r\nDate : 17-02-2010 / Time : 10:57\r\nSolution : \r\nChange : \r\nClose Job : \r\nComment :\r\nContact : \r\nComplete :\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 17FEB2010 10:56\r\n\r\nCall Received 17FEB2010 09:46 by Warunee Tuwanut\r\nFrom Unknown/\r\nfrom company: Ease Travel Co., Ltd.\r\n942/79-80 Charn Issara Tower, 2nd Floor, Rama IV road,\r\nSuriyawong, Bangrak,\r\nBangkok\r\nPhone:+6622668295\r\nFax:+6622668301\r\n\r\nLTR No: 418848\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nK.pan inform com hp cannot use tel 022668295 \r\n\r\nhave to update date every day\r\n\r\nSolution:\r\n\r\n======= Date: 17Feb10 Time: 10:56 (Arjhan Onpool) =======\r\npls onsite check windows\r\nK.pan 022668295\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4253, 43, 1997, 1, 'Tiwa_P', 38, 'acer hp /17-02-10/ 11.07 /LTR No: 418939:Complete (HW)', 1266380408, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 17-2-2010 13:36 [/i]\n\nStaff On Site : Pollasart 085-843-5831\r\nAcer Job : \r\nDate : 17-02-2010 / Time : 11:07\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact :\r\nComplete :\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 17FEB2010 11:06\r\n\r\nCall Received 17FEB2010 11:00 by Jaturapattara Srikasem\r\nFrom jariya/\r\nfrom company: Majestic Travel\r\n69 Soi Langsuan 3, Ploenchit Rd., Lumpinee, Patumwan\r\n\r\nBangkok\r\nPhone:+6626522000\r\nFax:+6622547223\r\n\r\nLTR No: 418939\r\nTitle: T/Request: Keyboard & Mouse\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\njariya/T/Request: Mouse\r\n1a pc :HP\r\ntel.026522000\r\n\r\nSolution:\r\n\r\n======= Date: 17Feb10 Time: 11:05 (Arjhan Onpool) =======\r\nPls replace mouse HP with spare\r\nK.jariya tel.026522000\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4254, 43, 1998, 1, 'Tiwa_P', 38, 'ACER ACER / 17-02-10 / 11:23 LTR No: 418915:COMPLETE', 1266381175, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 18-2-2010 15:26 [/i]\n\nStaff On Site : TIWA_P 081-778-0017\r\nAcer Job :\r\nDate : / Time :\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact :\r\nComplete :\r\n\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 17FEB2010 11:22\r\n\r\nCall Received 17FEB2010 10:30 by Sakaojai Russameewong\r\nFrom Unknown/\r\nfrom company: Sab Tawan Co., Ltd. / NakornPathom\r\n140-141 Moo 7, New Petch Kasem Rd., T. Phrapratone, A. Muang\r\n\r\nNakornpathom\r\nPhone:+6634254286\r\nFax:+6634253764\r\n\r\nLTR No: 418915\r\nTitle: T/Problem:Unable to install proweb/ load CID\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n084-667-4288 K.Suwapat\r\n\r\nonly 1 pc has problem \r\nAlready reset modem still show loading pls wait\r\nrecommend agt to wait\r\n\r\nSolution:\r\n\r\n======= Date: 17Feb10 Time: 11:22 (Sukhum Wachirapitak) =======\r\nUnable to access Vista ctc K.Suwapat.084-667-4288\r\n\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14771, 123, 6868, 1, 'Tiwa_P', 38, 'L Innertech Acer / 26-1-12 / 9.17 / LTR No: 588852 :COMPLETE', 1327544577, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-1-2012 10:17 [/i]\n\n[font=Tahoma][size=3][color=#4181c0][font=Tahoma][size=3][color=#4181c0][font=Tahoma][size=3][color=#4181c0]Staff On Site : Siridon  089-774-8830[/color][/size][/font][/color][/size][/font][/color][/size][/font]\r\n[font=Tahoma][size=3][color=#4181c0][font=Tahoma][size=3][color=#4181c0][font=Tahoma][size=3][color=#4181c0]Job acer : 260112-\r\nDate : 26-1-12 / 9.17 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.   \r\n\r\nMessage Created: 26JAN2012 09:14\r\n\r\nCall Received 26JAN2012 09:13 by Burin Chinapattarapong\r\nFrom jarunee/\r\nfrom company: C & P Travel Co., Ltd.\r\n336/5 Rama 4 Rd., Near Bangkok Central Hotel, Bangrak\r\n\r\nBangkok\r\nPhone:+6622663901\r\nFax:+6622664541\r\n\r\nLTR No: 588852\r\nTitle: T/Request: Keyboard & Mouse\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 26Jan12 Time: 09:14 (Burin Chinapattarapong) =======\r\nPls onsite change 1 keyboard , contact K.jarunee 022663901\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Tahoma][size=1][color=#0060a0][font=Tahoma][size=1][color=#0060a0][font=Tahoma][size=1][color=#0060a0]Best Regards,\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=2][color=#0060a0][font=Tahoma][size=2][color=#0060a0][font=Tahoma][size=2][color=#0060a0]Burin Chinapattarapong \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=1][font=Tahoma][size=1]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=1][color=#2f2f2f][font=Tahoma][size=1][color=#2f2f2f][font=Tahoma][size=1][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Tahoma][size=1][font=Tahoma][size=1]Customer Service\r\n[/b][/size][/font][/size][/font][font=Tahoma][size=1][color=#5f5f5f][font=Tahoma][size=1][color=#5f5f5f][font=Tahoma][size=1][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][email=burin@thaiamadeus.com][u][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff]burin@thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/email]\r\n[u][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url][font=Tahoma][size=1][color=#5f5f5f][font=Tahoma][size=1][color=#5f5f5f][font=Tahoma][size=1][color=#5f5f5f] \r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4257, 43, 2001, 1, 'Tiwa_P', 38, 'ACER ACCESS/17-02-10/11.27/LTR No: 418956:COMPLETE(SW)', 1266381822, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 17-2-2010 13:56 [/i]\n\nStaff On Site : TIWA_P 081-778-0017\r\nAcer Job :\r\nDate : / Time :\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact :\r\nComplete :\r\n\r\n[font=Arial][size=2][font=Arial][size=2]From Unknown/\r\nfrom company: Triple Eight Worldwide\r\n103/2 Phaholyothin Soi 14, Samsen Nai, Phayathai\r\n\r\nBangkok\r\nPhone:+6626169888\r\nFax:+6626167900\r\n\r\nLTR No: 418956\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 17Feb10 Time: 11:25 (Narong Taveerat) =======\r\nPls on site install amadeus selling platform 3 PC.\r\nCID : 436510354482 ATID : 58662A0D\r\nCID : 477839217742 ATID : 586629FD\r\nCID : 453725846228 ATID : 58664B8E\r\nOffice ID : BKKTG21FF\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4258, 43, 1996, 0, 'Tiwa_P', 38, '', 1266388199, 'Staff On Site : Pollasart 085-843-5831\r\nAcer Job : 170210-198\r\nDate : 17-02-2010 / Time : 10:57\r\nSolution : check window\r\nChange : -\r\nClose Job : 12.58\r\nComment :-\r\nContact : 02-2079181  k.weeranon\r\nComplete :12.58', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4259, 43, 1997, 0, 'Tiwa_P', 38, '', 1266388530, 'Staff On Site : Pollasart 085-843-5831\r\nAcer Job : 170210-202\r\nDate : 17-02-2010 / Time : 11:07\r\nSolution :change mouse with spare part\r\nChange :mouse\r\nClose Job :12.07\r\nComment :-\r\nContact :022079181  k.arjhan\r\nComplete :12.07', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4261, 43, 2002, 1, 'Tiwa_P', 38, 'ACER HP / 17-02-10 / 12:55 / LTR No: 418995:Complete(HW)', 1266388941, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 18-2-2010 15:53 [/i]\n\nStaff On Site : pollasart 0858435831\r\nAcer Job :170210-322\r\nDate : / Time :\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact :\r\nComplete :\r\n[font=Arial][size=2][font=Arial][size=2]\r\n\r\n\r\nMessage Created: 17FEB2010 12:48\r\n\r\nCall Received 17FEB2010 12:45 by Sakaojai Russameewong\r\nFrom Unknown/\r\nfrom company: Ease Travel Co., Ltd.\r\n942/79-80 Charn Issara Tower, 2nd Floor, Rama IV road,\r\nSuriyawong, Bangrak,\r\nBangkok\r\nPhone:+6622668295\r\nFax:+6622668301\r\n\r\nLTR No: 418995\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nK.Pan reported that low battery \r\npls contact 02-266-8295\r\n\r\nSolution:\r\n\r\n======= Date: 17Feb10 Time: 12:48 (Weranon Klaiprayoun) =======\r\n- pls onsite change battery or check M/B\r\n- contact K.Pan 02 266-8295\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4262, 43, 2002, 0, 'Tiwa_P', 38, '', 1266389390, 'ลูกค้าให้ติดต่อในวันพรุ่งนี้  ที่เวลา\r\n\r\n 18/02/2010   10.00', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4263, 43, 2001, 0, 'Tiwa_P', 38, '', 1266389695, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 17-2-2010 14:48 [/i]\n\nStaff On Site : Pongsak 083-499-6500\r\nAcer Job : 170210-292,294,296\r\nDate : 17-02-2010 / Time : 11:27\r\nSolution : Install Amadeus Selling Platform 3 PC & Add CID\r\nChange : No Part\r\nClose Job : 13:50Pm\r\nComment :\r\nContact : 02-207-9181 K.ณรงค์\r\nComplete : 13:50Pm', '58.8.176.79', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4266, 43, 1998, 0, 'Tiwa_P', 38, '', 1266402698, 'เครื่องลูกค้าใช้ไม่ได้เพราะมีอาการเสียเยอะครับ   พรุ่งนี้ถึงจะเอาเครื่องไปให้ลูกค้า', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4267, 43, 2003, 1, 'Narin_K', 52, 'ACER HP / 18-02-10 / 9.49 / LTR No: 419144  : COMPLETE (SW)', 1266462992, '[i=s] แก้ไขล่าสุด Narin_K เมื่อ 18-2-2010 12:41 [/i]\n\nStaff onsite : Narin K T.081-5353711 \r\nDate : 18/02/2010 Time : 9.49 \r\nJob Acer : \r\nSolution : scan virus and update antivirus \r\nChange H/W : - \r\nContack Age : k.ชาติ \r\nComment : \r\nClose Job : 12.17\r\nContack Amadeus : K.สุขุม', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4275, 43, 2009, 1, 'Tiwa_P', 38, 'ACER HP / 18-02-10/ 13:50 / LTR No: 419256:Complete(HW)', 1266475525, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 18-2-2010 15:54 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff On Site : [font=Verdana][size=3]pollasart 0858435831[/size][/font]\r\nAcer Job :\r\nDate : / Time :\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact :\r\nComplete :\r\n\r\nMessage Created: 18FEB2010 13:41\r\n\r\nCall Received 18FEB2010 13:37 by Chiraphong Khumkhrong\r\nFrom unknown/\r\nfrom company: Express International Travel / Silom Branch\r\n10/12-13 S.S. Building, 5 th Floor, Convent Rd., Silom, Bangrak\r\n\r\nBangkok\r\nPhone:+6622350411\r\nFax:+6626310107\r\n\r\nLTR No: 419256\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n======= Date: 18Feb10 Time: 13:39 (Chiraphong Khumkhrong) =======\r\n# agent tell that the jack on back of computer is not tight\r\n# it looses somtimes\r\n\r\nSolution:\r\n\r\n======= Date: 18Feb10 Time: 13:39 (Chiraphong Khumkhrong) =======\r\n# transfer call to K.Weranon\r\n======= Date: 18Feb10 Time: 13:41 (Weranon Klaiprayoun) =======\r\n- pls onsite chk plug ac power & spare \r\n- contact K.Nithinun 02 631-0106\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4268, 43, 2004, 1, 'Tiwa_P', 38, 'lsvoa hp /18-02-10 /10.11 /LTR No: 419158:Complete(HW)', 1266463048, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 18-2-2010 15:51 [/i]\n\nStaff On Site : pollasart  0858435831\r\nAcer Job :\r\nDate : / Time :\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact :\r\nComplete :\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 18FEB2010 10:09\r\n\r\nCall Received 18FEB2010 09:47 by Piyanuch Buathong\r\nFrom Unknown/\r\nfrom company: Standard Tour / BKK Branch\r\n2922/283 Charn Issara 2 Tower, 2nd Floor, New Petchburi Road,\r\nBangkapi, Huaykwang\r\nBangkok\r\nPhone:+6627165586\r\nFax:+6622537610\r\n\r\nLTR No: 419158\r\nTitle: C/Request:Technical onsite\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nAgent have pproblem 1 PC very slow. \r\nPlease check and onsite agent. \r\nCTC. Khun Pin\r\n\r\nThank you naka\r\n\r\nSolution:\r\n\r\n======= Date: 18Feb10 Time: 10:09 (Arjhan Onpool) =======\r\nPls check virus and windows clean\r\nKhun Pin\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0);
INSERT INTO `cdb_posts` (`pid`, `fid`, `tid`, `first`, `author`, `authorid`, `subject`, `dateline`, `message`, `useip`, `invisible`, `anonymous`, `usesig`, `htmlon`, `bbcodeoff`, `smileyoff`, `parseurloff`, `attachment`, `rate`, `ratetimes`, `status`) VALUES
(4270, 43, 2006, 1, 'Nattapong_P', 47, 'L Metro Acer / 18-02-10 / 9:56 / LTR No: 419147:COMPLETE', 1266464721, '[i=s] แก้ไขล่าสุด Nattapong_P เมื่อ 18-2-2010 18:11 [/i]\n\n[size=2][font=Arial]Staff on site : Nattakan 0815305711\r\nDate :  / Time: 18/02/2010  10.48 น.\r\nJOB acer : 180210-119\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact : [font=Helv][size=2][font=Helv][size=2]คุณวรรณ โทร. 053874350[/size][/font][/size][/font][/font][/size]\r\n[font=Arial][size=2]complete : \r\n----------------------------------------------------------------------------------------------------------------------------------------[/size][/font]\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 18FEB2010 09:51\r\n\r\nCall Received 18FEB2010 09:34 by Janthapim Montmaturapoj\r\nFrom Unknown/\r\nfrom company: G.M. Tour & Travel / Chiangmai Branch\r\n12-16 Thapae Rd., T. Changmoi, A. Muang\r\n\r\nChiangmai\r\nPhone:+6653874350\r\nFax:+6653874349\r\n\r\nLTR No: 419147\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\n[b]Description:\r\n[/b]Can not boot up computer, ACER Veriton.\r\nCTC K.Wan 053 874 350-5\r\n\r\n[b]Solution:\r\n[/b]======= Date: 18Feb10 Time: 09:51 (Nawarat Tuntikapong) =======\r\n- PC can\'t run windows\r\n- Acer Team, Pls check H/W and windows\r\n- Contact K.Wan\r\n\r\n[/size][/font][/size][/font][b][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff]Best Regards.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][color=#4181c0][font=Arial][color=#4181c0]Nawarat Tuntikapong[/color][/font][/color][/font][font=Arial][size=2][color=#008080][font=Arial][size=2][color=#008080][font=Arial][size=2][color=#008080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][font=Tahoma][size=2] [/size][/font][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=nawarat@thaiamadeus.com]nawarat@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '113.53.98.255', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4271, 55, 1908, 0, 'Ekkapong', 10, '', 1266466824, 'รักน้องพร อิอิ :lol', '58.147.23.204', 0, 0, 0, 0, -1, 0, 0, 0, 0, 0, 0),
(4272, 48, 2007, 1, 'Ekkapong', 10, 'โมดิฟาย Knop OKI 184T (กรณีหาอะหลั่ยเปลื่ยนไม่ได้)', 1266467342, '[i=s] แก้ไขล่าสุด Ekkapong เมื่อ 18-2-2010 11:32 [/i]\n\nKnob ปริ้นเตอร์นั้นหากผู้ใช้นั้นใช้ด้วยความนิ่มนวลก็ไม่มีปัญหาใดๆ แต่หากผู้ใช้หมุนด้วยความรุนแรงตัวอุปกรณ์ก็เสื่อมตามแรงบิด สุดท้ายก็เริ่มหลวมและแตกจนไม่สามารถใช้งานได้ ดังรูปที่1 เมื่อ Knob ไม่สามารถใช้งานได้เราก็มีวิธีแก้ด้วยการหาอะหลั่ยมาเปลี่ยน แต่ถ้าหาอะหลั่ยไม่ได้ผมมีวิธีแก้ครับ อิอิ...\r\n\r\n1. เตรียมอุปกรณ์ กาวร้อน กรรไกร กระดาษทราย กระดาษทิชชู่ คีม และ Konb Printer เจ้าปัญหาครับ\r\n2. เมื่อเตรียมอุปกรณ์พร้อมแล้วก็ให้นำกระดาษทรายมาขัดตรงแกนของ knob จนรู้สึกว่ามันสากๆ เพื่อให้กาวร้อนสามารถยึดเกาะได้\r\n3. เมื่อขัดจนแน่ใจว่ากาวร้อนสามารถแนบเป็นเนื้อเดียวกันกันเนื้อพลาสติกแล้วก็ให้นำกาวร้อนมาหยอดตามแนวรอยแตกหลังจากนั้นก็ใช้คีมหนีบแกน knob เอาไว้ประมาณ1นาทีหรือหนีบจนแน่ใจว่ากาวแห้งดีแล้วค่อยปล่อยคีม (ถ้าปล่อยคีมในขณะที่กาวร้อยยังไม่แห้งรอยร้าวก็จะปริแตกออกมาเหมือนเดิม)\r\n4. เมื่อรอยร้าวประสานเป็นปกติดีแล้วให้เราใช้กรรไกรตัดกระดาษทิชชู่ความกว้างเท่ากับแกน knob แล้วนำมาพันรอบแกน\r\n5. หลังจากนั้นก็ให้ใช้กาวร้อนหยอดลงไปบนทิชชู่จนเปียกชุ่มในขั้นตอนนี้อาจจะมีควันจากปฎิกริยาทางเคมีกลิ่นอาจจะฉุนหน่อยแแล้วก็รอจนกาวแห้งสนิทครับ\r\n6. หลังจากกาวแห้งสนิทแล้วก็ให้เราใช้กรรไกรตัดช่องโหว่ที่ใช้ล็อกแกนหมุนลูกยางดังรูปหรืออาจจะใช้มีดคัทเตอร์ก็ได้ครับ\r\nเสร็จแล้วครับสำหรับวิธีโมดิฟาย knob ที่แตกจนไม่สามารถใช้งานได้\r\nวิธีนี้ผมยังไม่ได้ให้ลูกค้าลองใช้ดูครับ แต่หลังจากทำเสร็จก็ลองเอามาใช้งานดูก็ดีครับเวลาหมุนก็แน่นดีมากเพราะทิชชู่+กาวร้อน เวลาแห้งแล้วมันจะแข็งมากครับ[attach]32[/attach]', '58.147.23.204', 0, 0, 0, 0, 0, -1, 0, 1, 0, 0, 0),
(4273, 43, 2008, 1, 'Tiwa_P', 38, 'l metro acer /18-02-10 /11.56 /LTR No: 419220:COMPLETE', 1266470079, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 18-2-2010 16:34 [/i]\n\nStaff On Site : TIWA_P 081-778-0017\r\nAcer Job :\r\nDate : / Time :\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact :\r\nComplete :\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 18FEB2010 11:54\r\n\r\nCall Received 18FEB2010 09:45 by Piyathida Anukittrakul\r\nFrom Unknown/\r\nfrom company: STA Travel Co., Ltd.\r\n33/70 Wall Street Tower, 14th Floor, Room 1405, Surawongse Rd., Bangrak\r\n\r\nBangkok\r\nPhone:+6622360262\r\nFax:+6622376005\r\n\r\nLTR No: 419220\r\nTitle: T/Request:Other printer\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nDear Amadeus\'s Technical Team \r\nKindly process the following request\r\nAgent name: STA Travel Co., Ltd. (1AV-09-1843) \r\nAddress: 33/70 Wall Street Tower, 14th Floor, Room 1405, Surawongse Rd., Bangrak, Bangkok 10500\r\nTel: 02 236 7874\r\nContact: ??????????\r\nRequest: Additional install 1 Printer CID (SATA Ticket Paper) into 1 Amadeus\'s PC connected with agent\'s printer.\r\nPrinter CID\r\nPrinter Atid\r\nCID\r\nType\r\n58 6685A9\r\n265648767009\r\nDTA1\r\nPlease Onsite to additional install printer CID (SATA Ticket Paper) on Friday Jan 15th 2010, 10.00\r\nBest regards\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 18Feb10 Time: 11:54 (Arjhan Onpool) =======\r\nPls onsite printer connection and print test.\r\nTel: 02 236 7874\r\nContact: [/size][/font][/size][/font][font=Cordia New][size=4][font=Cordia New][size=4]คุณจุบแจง\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4274, 43, 2003, 0, 'Narin_K', 52, 'RE: ACER HP / 18-02-10 / 9.49 / LTR No: 419144  : Complete', 1266470640, 'Staff onsite : Narin K T.081-5353711 \r\nDate : 18/02/2010 Time : 9.49 \r\nJob Acer : \r\nSolution : scan virus and update antivirus \r\nChange H/W : - \r\nContack Age : k.ชาติ \r\nComment : \r\nClose Job : 12.17\r\nContack Amadeus : K.สุขุม', '202.69.141.253', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4276, 43, 2010, 1, 'Tiwa_P', 38, 'acer hp / 18-02-10 / 13.57 / LTR No: 419259 / urgent:COMPLETE', 1266476467, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 18-2-2010 14:24 [/i]\n\nStaff On Site : TIWA_P 081-778-0017\r\nAcer Job :\r\nDate : / Time :\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact :\r\nComplete :\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 18FEB2010 13:54\r\n\r\nCall Received 18FEB2010 13:44 by Chiraphong Khumkhrong\r\nFrom Unknown/\r\nfrom company: Chawla Travel & Trading Ltd., Part.\r\n22 Chawla Building, Soi Patpong 1, Surawong Rd., Bangrak\r\n\r\nBangkok\r\nPhone:+6622370990\r\nFax:+6622370991\r\n\r\nLTR No: 419259\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n======= Date: 18Feb10 Time: 13:45 (Chiraphong Khumkhrong) =======\r\n# agent cannot access SELL\r\n# SG_3051\r\n\r\nSolution:\r\n\r\n======= Date: 18Feb10 Time: 13:45 (Chiraphong Khumkhrong) =======\r\n# transfer call to K.Mongkol\r\n======= Date: 18Feb10 Time: 13:54 (Mongkol Jokkaew) =======\r\npls clean virus computer hp 1 pc \r\nuser k.kung tel 02-233-7468-9\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4277, 43, 2010, 0, 'Tiwa_P', 38, '', 1266477977, 'Staff On Site : PONGSAK 083-499-6500\r\nAcer Job : \r\nDate : 18-02-2010 / Time : 13:57\r\nSolution : ได้ทำการติดต่อไปทางK.กุ้ง  แล้ว user ได้แจ้งว่าเครื่องใช้งานได้ปกติ\r\nChange : No Part \r\nClose Job : 14:23\r\nComment :\r\nContact : 02-207-9181 K. วีรนนท์\r\nComplete : 14:23', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4279, 43, 1998, 0, 'Tiwa_P', 38, '', 1266481540, 'Staff On Site : CHUMPHON 0802094243\r\nAcer Job :\r\nDate : / Time :17/02/2010 17:29\r\nSolution :Sab Tawan Co., Ltd. / NakornPathom\r\nChange : CHANGE 1PC\r\nClose Job :13:37\r\nComment :\r\nContact :k.มงคล\r\nComplete :13:37', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4280, 43, 2009, 0, 'Tiwa_P', 38, '', 1266482815, 'Staff On Site : pollasart 0858435831\r\nAcer Job :\r\nDate :  18-02-10/ 13:50\r\nSolution :สายไฟหลังจอหลวมครับ \r\nChange :-\r\nClose Job :15.38\r\nComment :-\r\nContact :022079181  k.weeranon\r\nComplete :15.38', '58.8.182.69', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4281, 43, 2004, 0, 'Tiwa_P', 38, '', 1266483006, 'ลูกค้าให้เข้าทำการ  13.00  เนื่องจากเจ้าของเครื่อง เข้างานบ่ายครับ', '58.8.182.69', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4282, 43, 2004, 0, 'Tiwa_P', 38, '', 1266483076, 'Staff On Site : pollasart  0858435831\r\nAcer Job :180210-124\r\nDate : 18/02/2010  13.00\r\nSolution :clean case\r\nChange :-\r\nClose Job :13.32\r\nComment :-\r\nContact :022079181  k.weeranon\r\nComplete:13.32', '58.8.182.69', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4283, 43, 2002, 0, 'Tiwa_P', 38, '', 1266483213, 'Staff On Site : pollasart 0858435831\r\nAcer Job :170210-322\r\nDate :18/02/2010   10.00\r\nSolution :change battery m/b\r\nChange :battery m/b\r\nClose Job :12.21\r\nComment :-\r\nContact :022079181  k.arjhan\r\nComplete :12.21', '58.8.182.69', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4284, 43, 2011, 1, 'Chanin_J', 56, 'ACER acer /18-02-10 /15:21 /LTR No: 419310  -  COMPLETE', 1266483416, '[i=s] แก้ไขล่าสุด Chanin_J เมื่อ 18-2-2010 17:17 [/i]\n\nStaff on site: Chanin Tel. 0894685344\r\nDate: 18/02/2010/ Time: 15.21\r\nJOB Acer : Acer / 180210-524,180210-531\r\nSolution : \r\nChange Hardware:s/n:\r\nClosed job : \r\nComment :\r\nContact 02 207-9181: \r\n\r\n\r\n*****************\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 18FEB2010 15:18\r\n\r\nCall Received 18FEB2010 15:16 by Ekkapong Nganpongsa\r\nFrom Chevaisrakul/ Soonthorn\r\nfrom company: Hat Siam Ltd., Part. / HDY\r\n15/10 Padung Pakdee Rd., Hadyai \r\n\r\nSongkhla\r\nPhone:+6674231723\r\nFax:+6674234742\r\n\r\nLTR No: 419310\r\nTitle: T/Request: Keyboard & Mouse\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n======= Date: 18Feb10 Time: 15:18 (Ekkapong Nganpongsa) =======\r\nAgent inform character on keyboard button 2 PC is fade\r\n\r\n\r\nSolution:\r\n======= Date: 18Feb10 Time: 15:18 (Ekkapong Nganpongsa) =======\r\nAcer team pls on site replace keyboard with spare 2 PC ACER S670\r\nContact agent k.suntorn 074-231723\r\n[/size][/font][/size][/font][font=Arial][size=2][color=#000080][font=Arial][size=2][color=#000080][font=Arial][size=2][color=#000080]\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0]Best Regards.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Ekkapong Nganpongsa[/b][/color][/font][/color][/font][font=Times New Roman][size=2][color=#5f5f5f][font=Times New Roman][size=2][color=#5f5f5f][font=Times New Roman][size=2][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Technical Coordination Officer,\r\nCustomer Service.\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)74 245 333 \r\nF: + 66 (0)74 246 233 \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Times New Roman][color=#0000ff][font=Times New Roman][color=#0000ff][/u][/color][/font][/color][/font][email=nawarat@thaiamadeus.com][font=Times New Roman][color=#808080][font=Times New Roman][color=#808080]ekkapong@thaiamadeus.com[/color][/font][/color][/font][/email][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Times New Roman][color=#0000ff][font=Times New Roman][color=#0000ff][/u][/color][/font][/color][/font][url=http://www.thaiamadeus.com/][font=Times New Roman][color=#808080][font=Times New Roman][color=#808080]www.thaiamadeus.com[/color][/font][/color][/font][/url][font=Arial][size=2][color=#c0c0c0][font=Arial][size=2][color=#c0c0c0][font=Arial][size=2][color=#c0c0c0] \r\n[img=149,69]http://www.tg1a.com/TECHNICAL/Image5.gif[/img]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '113.53.118.102', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4285, 43, 2008, 0, 'Tiwa_P', 38, '', 1266485680, 'Staff On Site : PONGSAK 083-499-6500\r\nAcer Job : 180210-270\r\nDate : 18-02-2010 / Time : 11:56\r\nSolution : ADD PROPRINTER\r\nChange : NO PART\r\nClose Job : 16:04\r\nComment :\r\nContact : 02-207-9181 k. วีรนนท์\r\nComplete : 16:04', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4286, 43, 2012, 1, 'Tiwa_P', 38, 'LMETRO ACER / 18-02-10 / 16:15 / LTR No: 419338:COMPLETE (SW)', 1266486394, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 19-2-2010 13:01 [/i]\n\nStaff On Site : TIWA_P 081-778-0017\r\nAcer Job :\r\nDate : / Time :\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact :\r\nComplete :\r\n\r\n[font=Tahoma][size=5][color=#ff0000][font=Tahoma][size=5][color=#ff0000][font=Tahoma][size=5][color=#ff0000]gent K.Sathaporn request onsite on 19-02-10 8.00am\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]\r\n\r\n\r\nMessage Created: 18FEB2010 16:06\r\n\r\nCall Received 18FEB2010 15:53 by Jaturapattara Srikasem\r\nFrom sataporn/\r\nfrom company: H.I.S. Tours\r\n246 Time Square Building, 11th Floor, Between Soi 12-14, Sukhumvit Rd., Wattana\r\n\r\nBangkok\r\nPhone:+6622294707\r\nFax:+6622294706\r\n\r\nLTR No: 419338\r\nTitle: T/Request:CPU:unable access window\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nsataporn/T/Request:CPU:unable access window black screen \r\n1a pc : Acer \r\ntel.022294721\r\n\r\nSolution:\r\n\r\n======= Date: 18Feb10 Time: 16:06 (Weranon Klaiprayoun) =======\r\n- windows have problem\r\n- contact K.Sathaporn 02 2294721\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4287, 43, 2011, 0, 'Chanin_J', 56, '', 1266488256, 'ACER acer /18-02-10 /15:21 /LTR No: 419310 - COMPLETE\r\n\r\nStaff on site: Chanin Tel. 0894685344\r\nDate: 18/02/2010/ Time: 15.21\r\nJOB Acer : Acer / 180210-524,180210-531\r\nSolution : Change Keyboard\r\nChange Hardware:s/n: Change Keyboard 2 Unit\r\nClosed job : 17.11\r\nComment :\r\nContact 02 207-9181:  K. Ekkapong.', '113.53.118.102', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4288, 43, 2006, 0, 'Nattapong_P', 47, '', 1266491540, 'Staff on site : Nattakan 0815305711\r\nDate :  / Time: 18/02/2010  10.48 น.\r\nJOB acer : 180210-119\r\nSolution :Clean Temp & Clean Registy & Scan Disk\r\nChange : No Part\r\nClosed job : 11:53\r\nComment :\r\nContact : 02-2079187 k.สุขุม\r\ncomplete :  11:53', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4289, 43, 2013, 1, 'Tiwa_P', 38, 'acer /18-02-10 /18.13 /LTR No: 419382:COMPLETE', 1266541767, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 19-2-2010 16:29 [/i]\n\nStaff on site : \r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: [/size][/font][/size][/font][font=Cordia New][size=3]18[/size][/font][font=Arial][size=2][font=Arial][size=2]FEB[/size][/font][/size][/font][font=Cordia New][size=3]2010 18:12[/size]\r\n[/font][font=Arial][size=2][font=Arial][size=2][size=3][/size]\r\nCall Received [/size][/font][/size][/font][font=Cordia New][size=3]18[/size][/font][font=Arial][size=2][font=Arial][size=2]FEB[/size][/font][/size][/font][font=Cordia New][size=3]2010 18:11[/size][/font][font=Arial][size=2][font=Arial][size=2] by Arjhan Onpool\r\nFrom Unknown/\r\nfrom company: STA Travel Co., Ltd.\r\n[/size][/font][/size][/font][font=Cordia New]33/70[/font][font=Arial][size=2][font=Arial][size=2] Wall Street Tower, [/size][/font][/size][/font][font=Cordia New]14[/font][font=Arial][size=2][font=Arial][size=2]th Floor, Room [/size][/font][/size][/font][font=Cordia New]1405[/font][font=Arial][size=2][font=Arial][size=2], Surawongse Rd., Bangrak\r\n\r\nBangkok\r\nPhone:+[/size][/font][/size][/font][font=Cordia New][size=3]6622360262[/size]\r\n[/font][font=Arial][size=2][font=Arial][size=2]Fax:+[/size][/font][/size][/font][font=Cordia New][size=3]6622376005[/size]\r\n[/font][font=Arial][size=2][font=Arial][size=2][size=3][/size]\r\nLTR No: [/size][/font][/size][/font][font=Cordia New][size=3]419382[/size]\r\n[/font][font=Arial][size=2][font=Arial][size=2]Title: T/Request:Pro Printer\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\nPls Check printer connection\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(4290, 44, 2014, 1, 'Thawatchai_S', 36, 'Americana oki184 /18-02-10 /10.44 /LTR No: 419183', 1266543573, 'Americana oki184 /18-02-10 /10.44 /LTR No: 419183\r\n\r\n[size=10pt][color=#000000]Message Created: 18FEB2010 10:43[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Call Received 18FEB2010 10:24 by Rungruchee Bunphoei[/color][/size]\r\n[size=10pt][color=#000000]From Unknown/[/color][/size]\r\n[size=10pt][color=#000000]from company: World Travel Service Ltd.[/color][/size]\r\n[color=#000000][size=10pt]1053 Charoen Krung Rd.[/size][size=10pt], Bangrak[/size][/color]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[color=#000000][size=10pt]Bangkok[/size][size=10pt][/size][/color]\r\n[size=10pt][color=#000000]Phone:+6622335900[/color][/size]\r\n[size=10pt][color=#000000]Fax:+6622351421[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]LTR No: 419183[/color][/size]\r\n[size=10pt][color=#000000]Title: T/Request:Pro Printer - OKI MICROLINE 184[/color][/size]\r\n[size=10pt][color=#000000]Severity: Low[/color][/size]\r\n[size=10pt][color=#000000]Status: Open[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Description:[/color][/size]\r\n[size=10pt][color=#000000]K.Jaruporn reported that knob of oki micro line 184 is broken.[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Pls contact K.Jaruporn 02-2335900 ext.718[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Solution:[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]======= Date: 18Feb10   Time: 10:43   (Arjhan Onpool) =======[/color][/size]\r\n[size=10pt][color=#000000]Pls replace knob is broken of oki 184[/color][/size]\r\n[size=10pt][color=#000000]Pls contact K.Jaruporn 02-2335900 ext.718[/color][/size]', '119.42.73.122', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(14770, 123, 6867, 1, 'Tiwa_P', 38, 'Anywhere Travel Ltd., Part. - Move 1 PC 1 RO within Office area / 25 Jan 12 - 17.45  (LTR: 588825) : COMPLETE (Network)', 1327490292, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-1-2012 15:35 [/i]\n\n[b][font=Tahoma][size=3][font=Tahoma][size=3]Staff On Site : Treesith 089-6646205\r\nJob acer : 250112-685\r\nDate :  25 Jan 12 - 17.45\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\nDear Acer Team\r\n\r\nKindly complete the following request.\r\n\r\nAgent name: Anywhere Travel Ltd., Part.\r\nAddress: 425/6 Soi Chinnaket 2/27, Prachachuen Rd., Tungsonghong, Laksi, Bangkok 10210.\r\nTel: 02-954 9100-5, 081-850-7044\r\nContact: คุณน้อย\r\n\r\n[/size][/font][/size][/font][font=Cordia New][size=3][font=Cordia New][size=3]\r\n[/size][/font][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]REIF: 1AV-12-088, [/size][/font][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000]LTR: 588825\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]\r\n[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]\r\n[/size][/font][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]Request: -Move 1 Acer PC (Leasing Acer-Inner11), 1 Printer OKI-184 from 2nd floor to 1st floor.\r\n\r\n\r\nConfiguration:[/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080] [/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000]Re-check set printer.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]Remark: [/size][/font][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000]-Prepared LAN cable incase current not enough.[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3] \r\n[/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]\r\nPlease onsite to Move PC within Office area on Thursday Jan 26th, 2012 13.00\r\n[/b][/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Calibri][size=3][color=#004080][font=Calibri][size=3][color=#004080][font=Calibri][size=3][color=#004080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Tahoma][size=3][font=Tahoma][size=3]Best regards,\r\n[/size][/font][/size][/font][font=Arial][size=1][color=#4181c0][font=Arial][size=1][color=#4181c0][font=Arial][size=1][color=#4181c0]Nawarat Tuntikapong[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][color=#008080][font=Arial][size=1][color=#008080][font=Arial][size=1][color=#008080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1]Senior Technical Support[/size][/font][/size][/font][font=Arial][size=1][color=#004080][font=Arial][size=1][color=#004080][font=Arial][size=1][color=#004080].[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1] \r\n[/b][/size][/font][/size][/font][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9117\r\nM: + 66 (0)89 922 1966\r\nF: + 66 (0)2 207 9198\r\n[email=nawarat@thaiamadeus.com]nawarat@thaiamadeus.com[/email] \r\n[url=http://tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][color=#808080][font=Arial][size=1][color=#808080][font=Arial][size=1][color=#808080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4292, 43, 2016, 1, 'Tiwa_P', 38, 'ACER ACER/19-02-10/09.18/LTR No: 419404:Complete(SW)', 1266546958, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 19-2-2010 13:31 [/i]\n\nStaff on site : pollasart 0858435831\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2][font=Arial][size=2][font=Arial][size=2]Call Received 19FEB2010 09:09 by Areerat Kittivanidchawat\r\nFrom Unknown/\r\nfrom company: Polaris Travel Service Co., Ltd.\r\n1788 Soi Sukhumvit 54, Bangjak, Prakanong\r\n\r\nBangkok\r\nPhone:+6627159971\r\nFax:+6623311862\r\n\r\nLTR No: 419404\r\nTitle: Amadeus Selling Platform - Unable to access\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n- K.Monthathip informed that unable to access Vista only 1 PC.\r\n[/size][/font][/size][/font][/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4293, 43, 2013, 0, 'Tiwa_P', 38, '', 1266548470, 'ตอนนี้ User ไม่สะดวกในการเทสเครื่องปริ้น เพราะ bookking dow ครับ User เลยนัดเขาไปช่วงบ่ายอีกทีครับ', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4294, 43, 2017, 1, 'Tiwa_B', 45, 'LMETRO acer /19-02-10/09.40/LTR No: 419410-Complete', 1266550865, '[i=s] แก้ไขล่าสุด Tiwa_B เมื่อ 19-2-2010 16:59 [/i]\n\n[font=Arial][size=2]Staff On-Site :Tiwa 0851044239\r\nDate:19/02/2010 Time :10.11\r\nJob Acer :190210-82\r\nSolution:\r\nChange Hardware:\r\nClose Job:\r\nComment:\r\nContact Agt\r\nContact Amadeus:\r\n\r\nMessage Created: 19FEB2010 09:39\r\n\r\nCall Received 19FEB2010 09:20 by Jaturapattara Srikasem\r\nFrom jansuda/\r\nfrom company: Tres Bien Travel Co.,Ltd. KKU Br.\r\n123 Khon Kaen University, Complex Bld, 2nd Floor, Mitrapab Rd., A. Muang\r\n\r\nKhon Kaen\r\nPhone:+6643203709\r\nFax:+6643203701\r\n\r\nLTR No: 419410\r\nTitle: Amadeus Selling Platform:unable to access\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\njansuda/Amadeus Selling Platform:unable to access\r\n\r\nSolution:\r\n\r\n======= Date: 19Feb10 Time: 09:38 (Narong Taveerat) =======\r\nPls reinstall windows and amadeus vista contact K. Air 087-7722246? 043 -203709\r\n\r\n[/size][/font][b][font=Arial][color=#0060a0]Narong Taveerat[/color][/font][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][font=Arial][size=2]Technical Support,[/b][/size][/font][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][b][font=Arial][size=2]Customer Service\r\n[/b][/size][/font]', '125.26.196.42', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14769, 123, 6866, 1, 'Narin_K', 52, 'Sun &amp; Sand Tour Co., Ltd - Additional Install 1 Acer PC (Leasing Acer-Metro 09) / 25 Jan 12 - 17.25  (LTR: 588817) : (SPECIAL) : (PUKET): COMPLETE (H/W)', 1327489926, '[i=s] แก้ไขล่าสุด Narin_K เมื่อ 30-1-2012 10:37 [/i]\n\nStaff On Site : Narin 081-5353711\r\nJob acer : 250112-\r\nDate : 25 Jan 12 - 17.25\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\nDear Acer Team,\r\n\r\nKindly complete the following request.\r\n\r\nAgent name: Sun & Sand Tour Co., Ltd.                              \r\nAddress:  42 Pearl Hotel,  Ground Floor, Montri Rd., Phuket 83000.\r\n\r\nTel: 081-597 8902, 076-211 044\r\nContact: คุณนัยนา\r\n\r\nREIF 1AV-09-1036, LTR No: 588817\r\n\r\nRequest: -Additional Install 1 Acer PC (Leasing Acer-Metro 09).\r\n                (Use 1 Leasing Acer-Metro 09 withdraw from agent Udonkulkiat Co., Ltd.)\r\n\r\n\r\nConfiguration (HKTTG210E)\r\nVista CID                                     \r\n58 667305 732526399535\r\n\r\n\r\nPC Number: 245\r\n\r\n\r\nRemark :  -Prepared LAN cable incase current not enough. \r\n                 -Please Make sure that all equipment are cleaned & good condition.\r\n                 -Please add driver network printer and test print.\r\n                 -Please inform property of all equipments back by reply this e-mail.\r\n\r\n\r\nPlease onsite for Add Install Leasing PC on Monday Jan 30th, 2012 13.00\r\n\r\n\r\nBest regards,\r\nNawarat Tuntikapong \r\nSenior Technical Support.\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9117\r\nM: + 66 (0)89 922 1966\r\nF: + 66 (0)2 207 9198\r\n[email=nawarat@thaiamadeus.com]nawarat@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14767, 123, 6864, 0, 'Tiwa_P', 38, '', 1327487517, 'Staff On Site : Pongsak 084-327-0459\r\nJob acer : 250112-\r\nDate : 25-01-12 / 15:27 \r\nSolution : Install Amadeus Selling Platform\r\nClose Job: 17.29\r\nComment :\r\nContact : 02-2079181 k. ณรงค์', '115.87.209.205', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14768, 123, 6865, 0, 'Tiwa_P', 38, '', 1327487565, 'Staff On Site : Pongsak 084-327-0459\r\nJob acer : 250112-\r\nDate : 25-01-12 / 15:27 \r\nSolution : Install Amadeus Selling Platform \r\nClose Job: 17.30\r\nComment :\r\nContact : 02-2079181 k. ณรงค์', '115.87.209.205', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4301, 43, 2012, 0, 'Tiwa_P', 38, '', 1266559714, 'Staff on site: KHIPTHASETH Tel. 084-0707179\r\nDate: 18/02/2010/ Time: 18.14\r\nJOB Acer : Acer / 180210-652\r\nSolution : Ghost image\r\nChange : (S/W)\r\nClosed job : 12:55\r\nComment :\r\nContact 02 207-9181:  K. อาจหาญ', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4302, 43, 2016, 0, 'Tiwa_P', 38, '', 1266561035, 'Staff on site : pollasart 0858435831\r\nDate :  19-02-10/09.18\r\nJOB acer :\r\nSolution : ghost window & install vista\r\nChange :-\r\nClosed job :13.15\r\nComment :-\r\nContact 02-207-9181 k.arjhan\r\ncomplete : 13.15', '124.120.191.23', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4304, 43, 2020, 1, 'Tiwa_P', 38, 'ACER HP/19-02-10/13.59/LTR No: 419540:COMPLETE (SW)', 1266567325, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 22-2-2010 13:34 [/i]\n\nStaff on site : \r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[b][font=Arial][color=#ff0000][font=Arial][color=#ff0000]Pls onsite 22-02-10 on Monday in the morning.\r\n[/b][/color][/font][/color][/font][font=Arial][size=4][font=Arial][size=4]\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Message Created: 19FEB2010 13:58\r\n\r\nCall Received 19FEB2010 13:54 by Tosama Yosma\r\nFrom Unknown/\r\nfrom company: The Siam Cement (Public) Co., Ltd.\r\nTravel Section, 1 Siam Cement Rd., Building 16, 1st Floor, Bangsue\r\n\r\nBangkok\r\nPhone:+6625862202\r\nFax:+6625862148\r\n\r\nLTR No: 419540\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nKhun Aunjit adv CPU-HP alway restart \r\npls adv yechnical on site on MONDAY 22FEB\r\ntel 02-5863620\r\n\r\nSolution:\r\n\r\n======= Date: 19Feb10 Time: 13:58 (Narong Taveerat) =======\r\nKhun Aunjit adv CPU-HP alway restart 2 PC\r\npls adv technical on site on MONDAY 22FEB\r\ntel 02-5863620\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4305, 43, 2020, 0, 'Tiwa_P', 38, '', 1266568107, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 22-2-2010 13:31 [/i]\n\nเนื่องจากลูกค้านัดให้เข้าไปในช่วงเช้าวันที่ 22/02/53 และได้ติดต่อกับ helpdesk แล้ว', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4306, 43, 2013, 0, 'Tiwa_P', 38, '', 1266571728, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 22-2-2010 08:55 [/i]\n\nStaff on site : Khipthaseth\r\nDate :  / Time: \r\nJOB acer : 180210-697\r\nSolution : Add Driver Printer\r\nChange : No Part\r\nClosed job : 16:21\r\nComment :เนื่องจาก Config ของ ระบบ ไม่ Support กับ Printer Epson LQ-670 ต้องประสานงานไปยังต่างประเทศ\r\nContact 02-207-9181 k.อาจหาญ\r\ncomplete : 16:21', '203.121.186.46', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4307, 43, 2017, 0, 'Tiwa_B', 45, 'LMETRO acer /19-02-10/09.40/LTR No: 419410-Complete', 1266573500, 'Staff On-Site :Tiwa 0851044239\r\nDate:19/02/2010 Time :10.11\r\nJob Acer :190210-82\r\nSolution:Amadeus Ghost Image Backup\r\nChange Hardware:\r\nClose Job:16.46\r\nComment:\r\nContact Agt\r\nContact Amadeus:Kอาจหาร 16.46', '125.26.198.29', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4308, 43, 2021, 1, 'Tiwa_P', 38, 'acer acer /19-02-10 /18.07 /LTR No: 419649:Complete(SW)', 1266586833, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 20-2-2010 10:48 [/i]\n\nStaff on site : \r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n　\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 19FEB2010 18:06\r\n\r\nCall Received 19FEB2010 17:53 by Jaturapattara Srikasem\r\nFrom aree/\r\nfrom company: P.D. Holiday Ltd., Part.\r\n560/28 Klao Siam Building, Dindeang Rd.\r\nDindeang\r\nBangkok\r\nPhone:+6622469377\r\nFax:+6622472998\r\n\r\nLTR No: 419649\r\nTitle: T/Request:CPU-upside down\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\naree/T/Request:CPU-upside down\r\n\r\nSolution:\r\n\r\n======= Date: 19Feb10 Time: 18:06 (Arjhan Onpool) =======\r\npls onsite check windows\r\nk.aree\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4309, 43, 2021, 0, 'Tiwa_P', 38, '', 1266637657, 'Staff On-Site :Tienchai 082-3314039\r\nDate:19/02/2010 Time :18.06\r\nJob Acer :190210-629\r\nSolution: Toolbars\r\nChange Hardware:\r\nClose Job:16.46\r\nComment:\r\nContact Agt\r\nContact Amadeus:K.นวรัตน์  10.39', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4313, 43, 2024, 0, 'Chukiat_A', 51, '', 1266642698, 'Staff on site : Narin_k\r\nDate : 20/02/2010 / Time: 9:20\r\nJOB acer :200210-28\r\nSolution : change LCD Monitor Spare\r\nChange :change LCD Monitor Spare\r\nClosed job :11:35\r\nComment :\r\nContact 02-207-9181 k.มงคล\r\ncomplete : 11:35', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14766, 123, 6865, 1, 'Tiwa_P', 38, 'ACER Access /25-01-12 /16:13 /LTR No: 588785 : COMPLETE (S/W)', 1327483277, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 25-1-2012 17:32 [/i]\n\nStaff On Site : Pongsak  084-327-0459\r\nJob acer : 250112-\r\nDate : 25-01-12 /16:13 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 25JAN2012 16:11\r\n\r\nCall Received 25JAN2012 16:10 by Ekkapong Nganpongsa\r\nFrom Unknown/\r\nfrom company: Acco Travel Co., Ltd.\r\n86/4 Sukhumvit 21 Rd., Klongton-Nua, Wattana\r\n\r\nBangkok\r\nPhone:+6622607770\r\nFax:+6622607799\r\n\r\nLTR No: 588785\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\nSolution:\r\n======= Date: 25Jan12 Time: 16:11 (Ekkapong Nganpongsa) =======\r\nAcer team pls onsite install vista 1PC Office ID BKKTG21NV\r\nCID: 572063812785 ATID: 58664D27 \r\nContact agt k.Jeab +6622607770\r\n[/size][/font][/size][/font][font=Arial][size=2][color=#000080][font=Arial][size=2][color=#000080][font=Arial][size=2][color=#000080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0]Best Regards.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Ekkapong Nganpongsa[/b][/color][/font][/color][/font][font=Times New Roman][size=2][color=#5f5f5f][font=Times New Roman][size=2][color=#5f5f5f][font=Times New Roman][size=2][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Technical Coordination Officer,\r\nCustomer Service.\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)74 245 333 \r\nF: + 66 (0)74 246 233 \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Times New Roman][color=#0000ff][font=Times New Roman][color=#0000ff][/u][/color][/font][/color][/font][email=nawarat@thaiamadeus.com][font=Times New Roman][color=#808080][font=Times New Roman][color=#808080]ekkapong@thaiamadeus.com[/color][/font][/color][/font][/email][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Times New Roman][color=#0000ff][font=Times New Roman][color=#0000ff][/u][/color][/font][/color][/font][url=http://www.thaiamadeus.com/][font=Times New Roman][color=#808080][font=Times New Roman][color=#808080]www.thaiamadeus.com[/color][/font][/color][/font][/url][font=Arial][size=2][color=#c0c0c0][font=Arial][size=2][color=#c0c0c0][font=Arial][size=2][color=#c0c0c0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4312, 43, 2024, 1, 'Chukiat_A', 51, 'ACER Dell / 20-02-10 / 9:20 / LTR No: 419661:COMPLETE (HW)', 1266641702, '[i=s] แก้ไขล่าสุด Chukiat_A เมื่อ 20-2-2010 12:12 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on site : \r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\nMessage Created: 20FEB2010 09:15\r\n\r\nCall Received 20FEB2010 09:09 by Areerat Kittivanidchawat\r\nFrom Unknown/\r\nfrom company: Albatross Leisure Co., Ltd.\r\n390/51 Srisoontorn Rd., T. Cherngtalay, A. Talang\r\n\r\nPhuket\r\nPhone:+6676270958\r\nFax:+6676270950\r\n\r\nLTR No: 419661\r\nTitle: T/Request: Monitor\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\n[b]Description:\r\n[/b]- K.Avikan informed that Monitor show white screen\r\n\r\n[b]Solution:\r\n[/b]- Transfer to technical (K.Nawarat)\r\n======= Date: 20Feb10 Time: 09:15 (Nawarat Tuntikapong) =======\r\n- Monitor has display problem\r\n- Acer team, Pls check 1 LCD Dell monitor and CPU\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4317, 43, 2027, 1, 'Tiwa_P', 38, 'acer hp / 22-02-10 / 09.06 / LTR No: 419753:COMPLETE', 1266804521, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 22-2-2010 11:09 [/i]\n\nStaff on site : Pongsak Tel 08-3499-6500\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 22FEB2010 09:02\r\n\r\nCall Received 22FEB2010 08:37 by Sakaojai Russameewong\r\nFrom Unknown/\r\nfrom company: Air Travel Services Co., Ltd.\r\n56 Yada Building, 8th Floor, Silom Rd., Suriyawongse, Bangrak\r\n\r\nBangkok\r\nPhone:+6622375991\r\nFax:+6622375990\r\n\r\nLTR No: 419753\r\nTitle: T/Request: Monitor low bettery\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nK.Pattarin reported Low Battery\r\nHP L 1 506\r\nPls contact 02-237-5991\r\n\r\nSolution:\r\n\r\n======= Date: 22Feb10 Time: 09:01 (Mongkol Jokkaew) =======\r\npls on site change battery hp 1 pc \r\n======= Date: 22Feb10 Time: 09:01 (Mongkol Jokkaew) =======\r\nK.Pattarin contact 02-237-5991\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Mongkol Jokkaew[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=Mongkol@thaiamadeus.com]Mongkol@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4319, 43, 2029, 1, 'Tiwa_B', 45, 'acer acer /22-02-10 /09.08 /LTR No: 419765:COMPLETE', 1266805630, '[i=s] แก้ไขล่าสุด Tiwa_B เมื่อ 23-2-2010 18:15 [/i]\n\nStaff on site : Tiwa_b\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 22FEB2010 09:06\r\n\r\nCall Received 22FEB2010 09:02 by Janthapim Montmaturapoj\r\nFrom Unknown/\r\nfrom company: Phu Sakon Ltd., Part.\r\n332/3 Sukkasem Rd., T. Thatcheungchum, A. Muang\r\n\r\nSakonnakhon\r\nPhone:+6642712259\r\nFax:+6642712260\r\n\r\nLTR No: 419765\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nCPU can not boot up, there is an alarm sound from CPU.\r\nAcer verington 5600G (white colour)\r\nCTC K.Janjira tel 08 1768 3160\r\n\r\nSolution:\r\n\r\n======= Date: 22Feb10 Time: 09:06 (Arjhan Onpool) =======\r\nPls replace cpu with spare\r\nCTC K.Janjira tel 08 1768 3160\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4320, 43, 2030, 1, 'Anusorn_P', 48, 'acer dell /22-02-10 /09.11 /LTR No: 419750:COMPLETE (SW)', 1266806444, '[i=s] แก้ไขล่าสุด Anusorn_P เมื่อ 22-2-2010 12:55 [/i]\n\nStaff on site : Anusorn_p\r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 22FEB2010 09:11\r\n\r\nCall Received 22FEB2010 08:13 by Janthapim Montmaturapoj\r\nFrom Pakaidown/\r\nfrom company: Chatuporn Tour And Travel\r\n131 Moo 4, Chiangmai-Lumpoon Rd., T. Yangnerng, A. Sarapee\r\n\r\nChiangmai\r\nPhone:+6653321205\r\nFax:+6653321456\r\n\r\nLTR No: 419750\r\nTitle: T/Request:1A Selling Platform-Can not access SELL\r\nSeverity: Low\r\nStatus: Pending\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 22Feb10 Time: 09:11 (Arjhan Onpool) =======\r\nPls Check LAN connection\r\nK.Pakaidown 053422060\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4321, 43, 2031, 1, 'Narin_K', 52, 'ACER acer /22-02-10 /09.21 /LTR No: 419768: Complete', 1266806753, '[i=s] แก้ไขล่าสุด Narin_K เมื่อ 22-2-2010 11:02 [/i]\n\nStaff on site : Narin K  T.081-5353711\r\nDate : 22/02/2010  Time : 9.48 \r\nJOB acer : 220210-99\r\nSolution : c\r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 22FEB2010 09:13\r\n\r\nCall Received 22FEB2010 09:05 by Sakdipad Jaimun\r\nFrom Unknown/\r\nfrom company: Phuket Destination Co., Ltd.\r\n43/40 M.6, Phra Phuket Kaew Rd., T.Kathu, A.Kathu\r\n\r\nPhuket\r\nPhone:+6676319741\r\nFax:+6676319747\r\n\r\nLTR No: 419768\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 22Feb10 Time: 09:13 (Sakdipad Jaimun) =======\r\nPls check CPU and Mornitor becuase no signal.\r\nCtc K. [/size][/font][/size][/font][font=Angsana New][size=4][font=Angsana New][size=4]กุ้ง 086 -479-3770\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sakdipad Jaimun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Coordination Officer,[/b][/size][/font][/size][/font][font=Times New Roman][size=2][color=#2f2f2f][font=Times New Roman][size=2][color=#2f2f2f][font=Times New Roman][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)77 963 109\r\nF: + 66 (0)77 963 110\r\n[email=sakdipad@thaiamadeus.com]sakdipad@thaiamadeus.com[/email] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0);
INSERT INTO `cdb_posts` (`pid`, `fid`, `tid`, `first`, `author`, `authorid`, `subject`, `dateline`, `message`, `useip`, `invisible`, `anonymous`, `usesig`, `htmlon`, `bbcodeoff`, `smileyoff`, `parseurloff`, `attachment`, `rate`, `ratetimes`, `status`) VALUES
(14765, 123, 6864, 1, 'Tiwa_P', 38, 'ACER Access / 25-01-12 / 15:27 / LTR No: 588758 : COMPLETE (S/W)', 1327480415, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 25-1-2012 17:32 [/i]\n\nStaff On Site : Pongsak 084-327-0459\r\nJob acer : 250112-\r\nDate : 25-01-12 / 15:27 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n[font=Calibri][size=3][font=Calibri][size=3]Message Created: 25JAN2012 15:27\r\n\r\nCall Received 25JAN2012 15:26 by Surasak Pongsiri\r\nFrom Jeab/\r\nfrom company: Acco Travel Co., Ltd.\r\n86/4 Sukhumvit 21 Rd., Klongton-Nua, Wattana\r\n\r\nBangkok\r\nPhone:+6622607770\r\nFax:+6622607799\r\n\r\nLTR No: 588758\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\n[b]Solution:\r\n\r\n======= Date: 25Jan12 Time: 15:27 (Surasak Pongsiri) =======\r\nACER: Please onsite install amadeus selling platform 1 CID\r\nCID 886632887127 ATID 58664D26\r\nunder office ID: BKKTG21NV\r\nContact Khun Jeab 02-2607770\r\n[/b]\r\n[/size][/font][/size][/font][b][font=Arial][color=#104160][font=Arial][color=#104160]Best Regards.\r\n[/b][/color][/font][/color][/font][font=Calibri][color=#004080][font=Calibri][color=#004080]\r\n[/color][/font][/color][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Surasak Pongsiri[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1]Technical Coordination (Chiangmai Office)\r\nCustomer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)53 226 336 \r\nF: + 66 (0)53 226 335\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][email=akharate@thaiamadeus.com][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff]surasak@thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/email][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4323, 43, 2031, 0, 'Narin_K', 52, 'RE: ACER acer /22-02-10 /09.21 /LTR No: 419768: Complete', 1266811236, 'Staff on site : Narin K t.081-5353711\r\nDate : 22/02/2010 / Time: 9.48\r\nJOB acer : 220210-99\r\nSolution : Rework and clean Memory\r\nChange : -\r\nClosed job : 10.58\r\nComment : \r\nContact 02-207-9181 k. Narong\r\ncomplete : 10.58', '202.69.141.253', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4325, 43, 2027, 0, 'Tiwa_P', 38, '', 1266811772, 'Staff on site : Pongsak Tel 08-3499-6500\r\nDate : 22-02-2010 / Time: 9:06\r\nJOB acer : 220210-41\r\nSolution : Change Battery CMOS & Install Amadeus Selling Platform\r\nChange : Battery CMOS\r\nClosed job : 10:25\r\nComment :\r\nContact 02-207-9181 k.วีรนนท์\r\ncomplete : 10:25', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4326, 43, 2032, 1, 'Tiwa_P', 38, 'acer dell / 22-02-10 / 11.03 / LTR No: 419852:COMPLETE (SW)', 1266811953, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 22-2-2010 13:15 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff on site : \r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\nCall Received 22FEB2010 10:52 by Tosama Yosma\r\nFrom Unknown/\r\nfrom company: Sunrise Travel Ltd., Part.\r\n164 Surawongse Rd., Bangrak\r\n\r\nBangkok\r\nPhone:+6622347735\r\nFax:+6622370782\r\n\r\nLTR No: 419852\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nKhun Lhin adv 01PC-Dell get Virus\r\ntel 02-2356081\r\n\r\nSolution:\r\n\r\n======= Date: 22Feb10 Time: 10:59 (Mongkol Jokkaew) =======\r\npls on site clean virus dell 1 pc \r\nuser Khun Lhin tel 02-2356081\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0][/color][/font][/color][/font][/b][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4327, 43, 2033, 1, 'Chumpon_M', 50, 'acer dell /22-02-10 /09.49 /LTR No: 419769:COMPLETE (Network)', 1266814102, '[i=s] แก้ไขล่าสุด Chumpon_M เมื่อ 22-2-2010 13:11 [/i]\n\nStaff on site : \r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n　\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 22FEB2010 09:46\r\n\r\nCall Received 22FEB2010 09:06 by Areerat Kittivanidchawat\r\nFrom Unknown/\r\nfrom company: Able Tour And Travel\r\n55/45 Srithammatripidox Rd., T. Naimuang, A. Muang\r\n\r\nPisanulok\r\nPhone:+6655243851\r\nFax:+6655242206\r\n\r\nLTR No: 419769\r\nTitle: Amadeus Selling Platform - NG_1112\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n- K.Krisada informed that unable to access Vista as error : NG_1112\r\n\r\nSolution:\r\n\r\n- Informed agt that TT&T have problem wz internet slow but agt have own internet wz TOT.\r\n\r\n- Transfer to Technical (K.Arjhan)\r\n======= Date: 22Feb10 Time: 09:46 (Arjhan Onpool) =======\r\nPls Check LAN connection\r\nk.kisada 055243851\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4328, 43, 2030, 0, 'Anusorn_P', 48, '', 1266818097, 'Staff on site : Anusorn_p\r\nDate :22/02/2010  / Time: 9:11\r\nJOB acer :220210-69\r\nSolution : Update Vista\r\nChange :No part\r\nClosed job :12:18\r\nComment :\r\nContact 02-207-9181 k.วีรนนท์\r\ncomplete :12:18', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4329, 43, 2033, 0, 'Chumpon_M', 50, '', 1266819055, 'Staff on site : Chumpon_m\r\nDate : 22/02/2010 / Time: 9:49\r\nJOB acer :220210-117\r\nSolution : change หัว RJ45 Lan Connection\r\nChange :change หัว RJ45 Lan Connection\r\nClosed job :12:45\r\nComment :\r\nContact 02-207-9181 k.มงคล\r\ncomplete : 12:45', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4330, 43, 2032, 0, 'Tiwa_P', 38, '', 1266819286, 'Staff on site : Tienchai\r\nDate :22/02/2010  / Time: 10:03\r\nJOB acer :220210-263\r\nSolution : Clean Virus\r\nChange :No Part\r\nClosed job :12:19\r\nComment :\r\nContact 02-207-9181 k.ณรงค์\r\ncomplete : 12:19', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4331, 43, 2034, 1, 'Chukiat_A', 51, 'acer hp /22-02-10 /13.04 /LTR No: 419954:COMPLETE (NETWORK)', 1266819638, '[i=s] แก้ไขล่าสุด Chukiat_A เมื่อ 23-2-2010 11:19 [/i]\n\nStaff on site :  NARIN\r\nDate :  / Time: \r\nJOB acer : 220210-430\r\nSolution : CONFIG NEW IP GATEWAT \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.ARJHAN\r\ncomplete :  11.11\r\n\r\n　\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 22FEB2010 13:03\r\n\r\nCall Received 22FEB2010 12:54 by Nichakamol Phruksachat\r\nFrom Unknown/\r\nfrom company: Royal Friendly Tour Co., Ltd.\r\n124/11 Patong Beach Hotel, Thaweewong Rd., T. Patong, A. Kathu\r\n\r\nPhuket\r\nPhone:+6676342587\r\nFax:+6676342781\r\n\r\nLTR No: 419954\r\nTitle: TT&T the page cannot be display\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nkhun sikanya tel.089-909-0096\r\nlod 10067\r\nip 10.100.31.134\r\n======= Date: 22Feb10 Time: 12:58 (Nichakamol Phruksachat) =======\r\n??khun sukanya\r\n\r\nSolution:\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4332, 44, 2014, 0, 'Jarunee_s', 62, '', 1266820329, 'JOB  STATUS               : 419183\r\nSTAFF ON SITE            : สุชาติ\r\nDATE                           : 18/02/2010\r\nJOB ACS                      : 129819\r\nCHANGE                      : CHANGE KNOP P/T OKI 184T\r\nCLOSE JOB TIME         : 12.19 น.\r\nCONTACT                     : คุณอาจหาญ\r\nACK TIME                      : 12.00 น.', '58.9.130.147', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4333, 43, 2020, 0, 'Tiwa_P', 38, '', 1266820447, 'Staff on site : Khipthaseth\r\nDate : 19/02/2010 / Time: 13:59\r\nJOB acer :190210-386,391\r\nSolution : Install Anti virus 3 PC\r\nChange :No Part\r\nClosed job :22/02/2010 11:21\r\nComment :\r\nContact 02-207-9181 k.นวรัตน์\r\ncomplete : 22/02/2010 11:21', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4334, 43, 2035, 1, 'Chanin_J', 56, 'acer /22-02-10 /16:01 /LTR No: 420056  :  Complete (SW)', 1266832420, '[i=s] แก้ไขล่าสุด Chanin_J เมื่อ 23-2-2010 13:19 [/i]\n\nStaff on site: Engineer Name Chanin J. Tel. 0894685344\r\nDate: 22/02/2010   Time: 16.01\r\nJOB Acer : Acer /220210-728\r\nSolution : \r\nChange Hardware:s/n:\r\nClosed job : \r\nComment :\r\nContact 02 207-9181: \r\n\r\n*********************************************\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 22FEB2010 15:59\r\n\r\nCall Received 22FEB2010 15:56 by Ekkapong Nganpongsa\r\nFrom K. NOI/\r\nfrom company: Sunny Tours Co., Ltd. / HDY\r\n1 Soi Hadyai City, Hat Yai\r\n\r\nSongkhla\r\nPhone:+6674354444\r\nFax:+6674237487\r\n\r\nLTR No: 420056\r\nTitle: T/Request:CPU-Slow res\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n======= Date: 22Feb10 Time: 15:58 (Ekkapong Nganpongsa) =======\r\nUser K.Noi inform 1 PC ACER very slow respond and alway hang\r\n\r\n\r\nSolution:\r\n======= Date: 22Feb10 Time: 15:58 (Ekkapong Nganpongsa) =======\r\nAcer team pls on site to ghost windows 1PC acer v5600G\r\nThis PC have printer OKI and amadeus pro printer \r\nContact agent K.Noi\r\n[/size][/font][/size][/font][font=Arial][size=2][color=#000080][font=Arial][size=2][color=#000080][font=Arial][size=2][color=#000080]\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0]Best Regards.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Ekkapong Nganpongsa[/b][/color][/font][/color][/font][font=Times New Roman][size=2][color=#5f5f5f][font=Times New Roman][size=2][color=#5f5f5f][font=Times New Roman][size=2][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Technical Coordination Officer,\r\nCustomer Service.\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)74 245 333 \r\nF: + 66 (0)74 246 233 \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Times New Roman][color=#0000ff][font=Times New Roman][color=#0000ff][/u][/color][/font][/color][/font][email=nawarat@thaiamadeus.com][font=Times New Roman][color=#808080][font=Times New Roman][color=#808080]ekkapong@thaiamadeus.com[/color][/font][/color][/font][/email][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Times New Roman][color=#0000ff][font=Times New Roman][color=#0000ff][/u][/color][/font][/color][/font][url=http://www.thaiamadeus.com/][font=Times New Roman][color=#808080][font=Times New Roman][color=#808080]www.thaiamadeus.com[/color][/font][/color][/font][/url][font=Arial][size=2][color=#c0c0c0][font=Arial][size=2][color=#c0c0c0][font=Arial][size=2][color=#c0c0c0] \r\n[img=149,69]http://www.tg1a.com/TECHNICAL/Image6.gif[/img]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '113.53.119.183', 0, 0, 1, 0, 0, -1, 0, 0, 0, 0, 0),
(4335, 43, 2035, 0, 'Chanin_J', 56, '', 1266832484, 'เคสนี้ได้ทำการติดต่อ End user (คุณหน่อย 074-354444) เรียบร้อยแล้วครับ ลูกค้าสะดวกให้เข้า Service พรุ่งนี้ช่วงเช้าครับ และได้โทรแจ้ง Pending case กับทาง IT Amadeus เรียบร้อยแล้วครับ (ต่อคุณณรงค์)', '113.53.119.183', 0, 0, 1, 0, -1, -1, 0, 0, 0, 0, 0),
(4336, 43, 2029, 0, 'Tiwa_B', 45, '', 1266837027, '[i=s] แก้ไขล่าสุด Tiwa_B เมื่อ 23-2-2010 18:12 [/i]\n\nเนื่องจากไปถึงหน้า Site จอเสีย Hdd Bad จะเข้าไปดำเนินการต่อในวันที่ 23/02/2010 ติดต่อกับ Helpdesk Amadeus ที่คุณ วีรนนท์', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4337, 43, 2036, 1, 'Tiwa_P', 38, 'ACER HP / 22-02-10 / 18:25 / LTR No: 420123:COMPLETE', 1266841018, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 23-2-2010 16:04 [/i]\n\nStaff on site : \r\nDate :  / Time: \r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 22FEB2010 18:17\r\n\r\nCall Received 22FEB2010 17:42 by Chiraphong Khumkhrong\r\nFrom Unknown/\r\nfrom company: Roongthong Tour And Service\r\n2332 New Petchburi Rd., Bangkapi, Huaykwang\r\n\r\nBangkok\r\nPhone:+6623140805\r\nFax:+6623191481\r\n\r\nLTR No: 420123\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n======= Date: 22Feb10 Time: 17:48 (Chiraphong Khumkhrong) =======\r\n# agent cannot access SELL\r\n# NG_1112\r\n\r\nSolution:\r\n\r\n======= Date: 22Feb10 Time: 18:17 (Weranon Klaiprayoun) =======\r\n- agent call back inform can\'t access amadeus\r\n- Acer pls onsite ghost image & install product\r\n- contact K.New 02 318-3922 # 507\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4338, 43, 2037, 1, 'Tiwa_P', 38, 'L Metro Acer / 23-02-10 / 8:30 / LTR No: 420136:COMPLETE', 1266892096, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 23-2-2010 14:14 [/i]\n\nStaff on site : Tiwa_P 081-778-0017\r\nDate :  / Time: 23-02-2010\r\nJOB acer : 230210-5\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n\r\n[b][font=Arial][size=5][color=#ff0000][font=Arial][size=5][color=#ff0000][font=Arial][size=5][color=#ff0000]Pls Urgent and onsite at morning \r\n[/b][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]\r\nMessage Created: 23FEB2010 08:25\r\n\r\nCall Received 23FEB2010 08:18 by Nawarat Tuntikapong\r\nFrom K.Golf/\r\nfrom company: H.I.S. Tours\r\n246 Time Square Building, 11th Floor, Between Soi 12-14, Sukhumvit Rd., Wattana\r\n\r\nBangkok\r\nPhone:+6622294707\r\nFax:+6622294706\r\n\r\nLTR No: 420136\r\nTitle: T/Request:Pro Printer\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\n[b]Description:\r\n[/b]======= Date: 23Feb10 Time: 08:21 (Nawarat Tuntikapong) =======\r\n- Agt remove 1A PC by them self 6 PC\r\n\r\n[b]Solution:\r\n[/b]======= Date: 23Feb10 Time: 08:25 (Nawarat Tuntikapong) =======\r\n- Acer Team, Pls check pro-printer and re-add network printer\r\non group PC\r\n- Last location of PC pls see attach file and Pls update Floor Plan\r\n- Contact K.Golf\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(4339, 43, 2038, 1, 'Anusorn_P', 48, 'acer dell / 23-02-10 / 09.05 / LTR No: 420146:COMPLETE', 1266892217, '[i=s] แก้ไขล่าสุด Anusorn_P เมื่อ 23-2-2010 15:24 [/i]\n\nStaff on site : Anusorn_P\r\nDate :  / Time: 23-02-2010\r\nJOB acer :\r\nSolution : \r\nChange :\r\nClosed job :\r\nComment :\r\nContact 02-207-9181 k.\r\ncomplete : \r\n\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 23FEB2010 09:01\r\n\r\nCall Received 23FEB2010 09:00 by Mongkol Jokkaew\r\nFrom Unknown/\r\nfrom company: Manit Travel Chiangmai Ltd., Part.\r\n143 Rajawongse Rd., A. Muang\r\n\r\nChiangmai\r\nPhone:+6653251825\r\nFax:+6653251417\r\n\r\nLTR No: 420146\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 23Feb10 Time: 09:01 (Mongkol Jokkaew) =======\r\npls on site clean virus 1 pc dell\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4340, 44, 2039, 1, 'Thawatchai_S', 36, 'Americana OKI184 / 19-02-10 / 16:57 LTR No: 419612', 1266892860, 'Americana OKI184 / 19-02-10 / 16:57 LTR No: 419612\r\n\r\nMessage Created: 19FEB2010 16:57\r\n \r\nCall Received 19FEB2010 16:52 by Chiraphong Khumkhrong\r\nFrom Unknown/\r\nfrom company: Charal Business Chiangmai Group (1991) / Suriwong Br.\r\n942/169 Charn Issara Tower, 24th Floor, Rama 4 Rd., Bangrak\r\n \r\nBangkok\r\nPhone:+6622673232\r\nFax:+6622675045\r\n \r\nLTR No: 419612\r\nTitle: T/Request:Pro Printer\r\nSeverity: Low\r\nStatus: Pending Provider\r\n \r\nDescription:\r\n \r\n======= Date: 19Feb10   Time: 16:54   (Chiraphong Khumkhrong) =======\r\n# agent tell that oki printer print not complete\r\n \r\n# maybe from pin head\r\n \r\nSolution:\r\n \r\n======= Date: 19Feb10   Time: 16:54   (Chiraphong Khumkhrong) =======\r\n# transfer call to K.Sukhum\r\n======= Date: 19Feb10   Time: 16:57   (Sukhum Wachirapitak) =======\r\nPrint head OKI184 has problem ctc.K.Singkorn', '119.42.102.216', 0, 0, 0, 0, -1, 0, 0, 0, 0, 0, 0),
(4341, 43, 2040, 1, 'Tiwa_P', 38, 'acer dell / 23-02-10 / 09.35 / LTR No: 420152:COMPLETE (SW)', 1266893767, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 23-2-2010 19:23 [/i]\n\nStaff On Site : TIWA_P 081-778-0017\r\nAcer Job :\r\nDate : / Time :\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact :\r\nComplete :\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 23FEB2010 09:31\r\n\r\nCall Received 23FEB2010 09:22 by Jaturapattara Srikasem\r\nFrom nichakarn/\r\nfrom company: NS. Travel & Tours Co., Ltd.\r\n133/19-20 Rajprarob Rd., Makkasan, Rajthevee\r\n\r\nBangkok\r\nPhone:+6626426834\r\nFax:+6626400022\r\n\r\nLTR No: 420152\r\nTitle: unable to print screen\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nnichakarn/unable to print screen and virus attack \r\n1a pc : dell \r\ntel.022465659 ext 202\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 23Feb10 Time: 09:31 (Mongkol Jokkaew) =======\r\npls clean virus computer dell 1 pc \r\nuser k. nichakorn tel 02-246-5659-202\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4342, 43, 2041, 1, 'Tiwa_P', 38, 'ACER HP / 23-02-10 / 10:35 / LTR No: 420184:COMPLETE', 1266896637, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 23-2-2010 13:50 [/i]\n\nStaff On Site : TIWA_P 081-778-0017\r\nAcer Job :\r\nDate : / Time :\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact :\r\nComplete :\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 23FEB2010 10:27\r\n\r\nCall Received 23FEB2010 10:23 by Chiraphong Khumkhrong\r\nFrom Unknown/\r\nfrom company: Ease Travel Co., Ltd.\r\n942/79-80 Charn Issara Tower, 2nd Floor, Rama IV road,\r\nSuriyawong, Bangrak,\r\nBangkok\r\nPhone:+6622668295\r\nFax:+6622668301\r\n\r\nLTR No: 420184\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n======= Date: 23Feb10 Time: 10:25 (Chiraphong Khumkhrong) =======\r\n# agent tell that battery low (mainboard)\r\n# HP computer\r\n\r\nSolution:\r\n\r\n======= Date: 23Feb10 Time: 10:25 (Chiraphong Khumkhrong) =======\r\n# transfer call to K.Weranon\r\n======= Date: 23Feb10 Time: 10:27 (Weranon Klaiprayoun) =======\r\n- config BIOS lost always\r\n- change Battery not work\r\n- Acer Team pls change M/B HP\r\n- contact K.Walaiporn 02 266-8295\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4343, 43, 2042, 1, 'Narin_K', 52, 'ACER acer / 23-02-10 / 10:51 / LTR No: 420189: Complete', 1266897620, '[i=s] แก้ไขล่าสุด Narin_K เมื่อ 23-2-2010 13:58 [/i]\n\nStaff On Site : Narin_K 081-535-3711\r\nAcer Job :\r\nDate : / Time : 23-02-2010\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact :\r\nComplete :\r\n\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 23FEB2010 10:47\r\n\r\nCall Received 23FEB2010 10:29 by Chiraphong Khumkhrong\r\nFrom Unknown/\r\nfrom company: Vacation Village Co., Ltd.\r\n119 Moo 2, T. Ao Nang, A. Muang\r\n\r\nKrabi\r\nPhone:+6675630082\r\nFax:+6675637134\r\n\r\nLTR No: 420189\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\n[b]Description:\r\n[/b]======= Date: 23Feb10 Time: 10:31 (Chiraphong Khumkhrong) =======\r\n# Agent unable to turn on CPU Acer due to there a beep sounds\r\n\r\n[b]Solution:\r\n[/b]======= Date: 23Feb10 Time: 10:45 (Nawarat Tuntikapong) =======\r\n- PC acer veriton 5600G can\'t boot \r\n- Acer Team Pls check H/W\r\n- Contact K.Jantima 075-637130\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4344, 43, 2041, 0, 'Narin_K', 52, '', 1266900320, 'Staff On Site : Khipthaseth 084-070-7179\r\nAcer Job : 230210-253\r\nDate : 23-02-2010 / Time : 10:35\r\nSolution : Change Battery CMOS\r\nChange : Battery CMOS\r\nClose Job : 11:28\r\nComment :\r\nContact : 02-207-9181 k.อาจหาญ\r\nComplete : 11:28', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4345, 44, 2039, 0, 'Jarunee_s', 62, '', 1266904941, 'JOB  STATUS                :  419612\r\nSTAFF ON SITE             :   สุชาติ\r\nDATE                            :  19-02-2010\r\nJOB ACS                       : 129820\r\nSOLUTION                    : SPARE P/T OKI 184T\r\nCLOSE JOB TIME           : 10.23 น. (20-02-2010 เนื่องจากลูกค้าปิดตอน 17.00 น. จึงต้องเข้าไป ON     SITE ในวันถัดไป)\r\nCONTACT                     :  คุณมงคล\r\nACK TIME                     :  10.10 น.', '58.9.125.150', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4346, 43, 2043, 1, 'Anusorn_P', 48, 'ACER DELL/23-02-10/12.05/LTR No: 420227:COMPLETE (Network)', 1266905819, '[i=s] แก้ไขล่าสุด Anusorn_P เมื่อ 24-2-2010 13:50 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff On Site : Anusorn_P 086-9125108\r\nAcer Job :\r\nDate : 23-02-2010 / Time : 12.05\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact :\r\nComplete :\r\n\r\nMessage Created: 23FEB2010 12:04\r\n\r\nCall Received 23FEB2010 11:20 by Tosama Yosma\r\nFrom Unknown/\r\nfrom company: Lampang Holiday\r\n260/17 Chatchai Rd., A. Muang\r\n\r\nLampang\r\nPhone:+6654310403\r\nFax:+6654310403\r\n\r\nLTR No: 420227\r\nTitle: T/Request: Router\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nAGT adv after switch rounter internet back frm TT&T to AGTNET agt can\'t connect internet\r\n\r\nSolution:\r\n\r\n======= Date: 23Feb10 Time: 12:04 (Narong Taveerat) =======\r\nPls split network , 3 PC amadeus use network amadeus, 1 PC agent use network agent.\r\ncontact K. Saichol 054-310403\r\n\r\nIP ROUTER AMADEUS 192.168.1.1\r\nIP ROUTER AGENT 192.168.1.254\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4347, 43, 2035, 0, 'Chanin_J', 56, '', 1266905953, 'acer /22-02-10 /16:01 /LTR No: 420056 : COMPLETE\r\n\r\nStaff on site: Engineer Name Chanin J. Tel. 0894685344\r\nDate: 22/02/2010   Time: 16.01\r\nJOB Acer : Acer /220210-728\r\nSolution : Ghost new windows from master image / Set all config / Test all system can use   normal\r\nChange Hardware:s/n:\r\nClosed job :  11.03\r\nComment :\r\nContact 02 207-9181: K.Narong.', '113.53.118.26', 0, 0, 1, 0, -1, -1, 0, 0, 0, 0, 0),
(4348, 43, 2034, 0, 'Chukiat_A', 51, '', 1266907710, 'Staff on site :  NARIN\r\nDate :  / Time: \r\nJOB acer : 220210-430\r\nSolution : CONFIG NEW IP GATEWAT \r\nChange : No Part \r\nClosed job : 11:11\r\nComment :\r\nContact 02-207-9181 k.ARJHAN\r\ncomplete :  11.11', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4349, 43, 2042, 0, 'Narin_K', 52, 'RE: ACER acer / 23-02-10 / 10:51 / LTR No: 420189: Complete', 1266908258, 'Staff On Site : Narin_K 081-535-3711\r\nAcer Job :\r\nDate : / Time : 23-02-2010\r\nSolution : rework and clean memory\r\nChange : -\r\nClose Job : 13.56\r\nComment :\r\nContact Amadeus : คุณอาจหาญ\r\nComplete : 13.56', '119.42.84.52', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4350, 43, 2037, 0, 'Tiwa_P', 38, '', 1266909235, 'Staff on site : Tiwa_P 081-778-0017\r\nDate :  / Time: 23-02-2010\r\nJOB acer : 230210-5\r\nSolution : ทำการย้าย PC 14 Unit\r\nChange : No Part\r\nClosed job : 13.33\r\nComment :\r\nContact 02-207-9181 k.นวรัตน์\r\ncomplete : 33.33', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4351, 43, 2044, 1, 'Tiwa_P', 38, 'acer dell / 23-02-10 / 14.13 / LTR No: 420281 / urgent:CANCLE', 1266910078, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 23-2-2010 14:55 [/i]\n\nStaff On Site : TIWA_P 081-778-0017\r\nAcer Job :\r\nDate : 23-02-2010 / Time :\r\nSolution :\r\nChange : No Part\r\nClose Job :\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete :\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 23FEB2010 14:09\r\n\r\nCall Received 23FEB2010 13:48 by Janthapim Montmaturapoj\r\nFrom Unknown/\r\nfrom company: Central Air Booking Co., Ltd.\r\n2372 Ladprao Rd., Wangthonglang\r\n\r\nBangkok\r\nPhone:+6625143559\r\nFax:+6625143228\r\n\r\nLTR No: 420281\r\nTitle: T/Request:1A Selling Platform-Very slow response\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 23Feb10 Time: 14:09 (Mongkol Jokkaew) =======\r\npls on site clean virus and chk antivirus in pc dell slow \r\nuser k. terayut tel 02-514-3559\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4352, 43, 2044, 0, 'Tiwa_P', 38, '', 1266911676, 'Staff On Site : TIWA_P 081-778-0017\r\nAcer Job : 230210-479\r\nDate : 23-02-2010 / Time :\r\nSolution : Cancle Case\r\nChange : No Part\r\nClose Job :\r\nComment : ทาง user ไม่ต้องการให้เข้าไปทำการ service ได้การติดต่อทาง amadeus k.วีรนนท์\r\nContact : 02-2079181 k.วีรนนท์\r\nComplete :', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4353, 43, 2038, 0, 'Tiwa_P', 38, '', 1266913364, 'Staff on site : Anusorn_P\r\nDate :  / Time: 23-02-2010\r\nJOB acer : 230210-42\r\nSolution : Scan Virus & Clean Temp\r\nChange : No Part\r\nClosed job : 11:55\r\nComment : \r\nContact 02-207-9181 k.วีรนนท์\r\ncomplete :  11:55', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4354, 43, 2036, 0, 'Tiwa_P', 38, '', 1266915940, 'Staff on site : Tienchai 082-331-4039\r\nDate : 22-02-2010 / Time: 18.25\r\nJOB acer : 220210-819\r\nSolution : Ghost New Image & Install Amadeus Selling Platform\r\nChange : No Part\r\nClosed job : 15.33PM\r\nComment :\r\nContact 02-207-9181 k.วีรนนท์\r\ncomplete : 15.33PM', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4355, 43, 2043, 0, 'Anusorn_P', 48, '', 1266916396, 'ได้ทำการติดต่อทาง amdeus k.ณรงค์ Pending case คับ', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4356, 43, 2029, 0, 'Tiwa_B', 45, '', 1266923998, 'Staff on site : Tiwa_b\r\nDate : 22/02/2010 / Time: 09:08\r\nJOB acer :\r\nSolution :เปลี่ยน HD / เปลี่ยนจอ /Ghost New Image & Install Amadeus Selling Platform \r\nChange :\r\nClosed job :17:45\r\nComment :\r\nContact 02-207-9181 k.วีระนน\r\ncomplete : 17:45', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4357, 43, 2040, 0, 'Tiwa_P', 38, '', 1266927759, 'Staff On Site : TIWA_P 081-778-0017\r\nAcer Job :230210-100\r\nDate :23/02/2010 / Time :9:35\r\nSolution :Ghost image add Printer\r\nChange :No Part\r\nClose Job :17:08\r\nComment :เนื่องจากใช้เวลาในการ Chack Line Network จึงทำให้เกิน SLA\r\nContact :02-2079181 K. วีรนนท์\r\nComplete :17:08', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4358, 43, 2045, 1, 'Seksan_P', 54, 'LMETRO ACER/24/02/2010 /09.30 /LTR No : 420401:COMPLETE (SW)', 1266980072, '[i=s] แก้ไขล่าสุด Seksan_P เมื่อ 24-2-2010 19:49 [/i]\n\nStaff :On-site Seksan_p 0824863653\r\nDate :24/02/2010 09.30\r\nJob Acer: 240210-37\r\nSolution:Install Windows and Install Software Amadeusvista test pass 2 Unit\r\nChenge Hardware :\r\nClose Job 14.10\r\nComment:\r\nContactAgt:\r\nContact Amadeus: K.Mongkon\r\n\r\n\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 24FEB2010 09:21\r\n\r\nCall Received 24FEB2010 09:19 by Sakdipad Jaimun\r\nFrom Unknown/\r\nfrom company: Phoenix Line Ltd., Part.\r\n173 Taratibbordi Rd., T. Thakam, A. Punpin\r\n\r\nSuratthani\r\nPhone:+6677311713\r\nFax:+6677311054\r\n\r\nLTR No: 420401\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n======= Date: 24Feb10 Time: 09:21 (Sakdipad Jaimun) =======\r\nAgent have problem : 2 PC slowly.\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 24Feb10 Time: 09:21 (Sakdipad Jaimun) =======\r\nAcer team Please reinstall windows step by step isn\'t ghost image.\r\nCtc.K.Orn-anong.\r\n[/size][/font][/size][/font]', '118.173.30.75', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4361, 43, 2048, 1, 'Tiwa_P', 38, 'acer acer /24-02-10 /11.16 /LTR No: 420462:COMPLETE (Network)', 1266985293, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 24-2-2010 13:48 [/i]\n\nStaff On Site : Tiwa_P 081-778-0017\r\nAcer Job :\r\nDate : 23-02-2010 / Time :\r\nSolution :\r\nChange : Close Job :\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete :\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 24FEB2010 11:15\r\n\r\nCall Received 24FEB2010 11:10 by Rungruchee Bunphoei\r\nFrom Unknown/\r\nfrom company: P.D. Holiday Ltd., Part.\r\n560/28 Klao Siam Building, Dindeang Rd.\r\nDindeang\r\nBangkok\r\nPhone:+6622469377\r\nFax:+6622472998\r\n\r\nLTR No: 420462\r\nTitle: T/Request:1A Selling Platform-1pc unable to access\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nK.Aree reported that 1pc can not access to vista.\r\n\r\nSolution:\r\n\r\n======= Date: 24Feb10 Time: 11:15 (Arjhan Onpool) =======\r\nPls Check LAN connection \r\nK.Aree 02469377\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4362, 43, 2043, 0, 'Anusorn_P', 48, '', 1266992594, 'Staff On Site : Anusorn_P 086-9125108\r\nAcer Job : 230210-328\r\nDate : 23-02-2010 / Time : 12.05\r\nSolution : Set IP Config & Add Route\r\nChange : No Part\r\nClose Job : 10:19\r\nComment :\r\nContact : 02-2079181 k.มงคล\r\nComplete : 10:19', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4363, 43, 2048, 0, 'Tiwa_P', 38, '', 1266993556, 'Staff On Site : Tienchai\r\nAcer Job : 240210-175\r\nDate : 24-02-2010 / Time : 11.16\r\nSolution : Check Connection & Check Access Network\r\nChange : No Part\r\nClose Job : 12.49pm\r\nComment :\r\nContact : 02-2079181 k.วีรนนท์\r\nComplete : 12.49pm', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14764, 123, 6863, 1, 'Tiwa_P', 38, 'Acer Access / 25-1-12 / 13.13 / LTR No: 588700 : COMPLETE (S/W)', 1327473918, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-1-2012 16:07 [/i]\n\n[b][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][color=black]Staff On Site : Trithum 080-270-9004\r\nJob acer : 250112-425\r\nDate : 25-1-12 / 13.13 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n[/color]\r\n\r\nPls onsite 26-1-12 / 14.00[/b][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#4181c0][font=Tahoma][size=3][color=#4181c0][font=Tahoma][size=3][color=#4181c0] install amadeus CID on notebook \r\nOffice ID : BKKIJ310D\r\nCID : 490895268269 \r\nContact k.Nongluck 026138350\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#424282][font=Tahoma][size=3][color=#424282][font=Tahoma][size=3][color=#424282]\r\n\r\nฝากใส่ข้อมูลและให้ลูกค้าเซ็นในเอกสารที่แนบไปด้วยครับ\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#4181c0][font=Tahoma][size=3][color=#4181c0][font=Tahoma][size=3][color=#4181c0]\r\nMessage Created: 25JAN2012 13:08\r\n\r\nCall Received 25JAN2012 13:03 by Burin Chinapattarapong\r\nFrom K. NONGLUCK/\r\nfrom company: Paramount Intertransport Co., Ltd.\r\n88 Rongmuang Soi 2, 2nd Floor, Sol Twin Tower Hotel, Room 202, New Rama 6 Rd., Rongmuang, Pathumwan\r\n\r\nBangkok\r\nPhone:+6626138350\r\nFax:+6626138355\r\n\r\nLTR No: 588700\r\nTitle: T/Request:Selling Platform-Install CID on notebook\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 25Jan12 Time: 13:08 (Burin Chinapattarapong) =======\r\nPls onsite 26-1-12 / 14.00 install amadeus CID on notebook \r\nOffice ID : BKKIJ310D\r\nCID : 490895268269 \r\nContact k.Nongluck 026138350\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Tahoma][size=1][color=#0060a0][font=Tahoma][size=1][color=#0060a0][font=Tahoma][size=1][color=#0060a0]Best Regards,\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=2][color=#0060a0][font=Tahoma][size=2][color=#0060a0][font=Tahoma][size=2][color=#0060a0]Burin Chinapattarapong \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=1][font=Tahoma][size=1]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=1][color=#2f2f2f][font=Tahoma][size=1][color=#2f2f2f][font=Tahoma][size=1][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Tahoma][size=1][font=Tahoma][size=1]Customer Service\r\n[/b][/size][/font][/size][/font][font=Tahoma][size=1][color=#5f5f5f][font=Tahoma][size=1][color=#5f5f5f][font=Tahoma][size=1][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][email=burin@thaiamadeus.com][u][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff]burin@thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/email]\r\n[u][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url][font=Tahoma][size=1][color=#5f5f5f][font=Tahoma][size=1][color=#5f5f5f][font=Tahoma][size=1][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4366, 43, 2049, 1, 'Tiwa_P', 38, 'ACER DELL/24-02-10/14.52/LTR No: 420574:COMPLETE (SW)', 1266998136, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 24-2-2010 17:07 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff On Site : Tiwa_P 081-778-0017\r\nAcer Job :\r\nDate : 24-02-2010 / Time :\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete :\r\n\r\n\r\nMessage Created: 24FEB2010 14:51\r\n\r\nCall Received 24FEB2010 14:31 by Rungruchee Bunphoei\r\nFrom Unknown/\r\nfrom company: Sunrise Travel Ltd., Part.\r\n164 Surawongse Rd., Bangrak\r\n\r\nBangkok\r\nPhone:+6622347735\r\nFax:+6622370782\r\n\r\nLTR No: 420574\r\nTitle: T/Request: Monitor - DELL- scan virus\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nK.Lin reported that 1pc-DELL has virus attach.\r\n\r\nPlease contact K.Lin 02-2356081\r\n\r\nSolution:\r\n\r\n======= Date: 24Feb10 Time: 14:51 (Narong Taveerat) =======\r\nPls clean virus contact K.Lin 02-2356081\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4367, 43, 2045, 0, 'Seksan_P', 54, '', 1266998880, 'Staff :On-site Seksan_p 0824863653\r\nDate :24/02/2010 Time :9.30am\r\nJob Acer: 240210-37\r\nSolution: Install Os New 2 Pc\r\nChenge Hardware : No Part\r\nClose Job : 14.10pm\r\nComment:\r\nContactAgt: \r\nContact Amadeus: 02-2079181 k.มงคล', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4368, 43, 2050, 1, 'Tiwa_P', 38, 'acer / 24-02-10 / 15.21 / LTR No:420502:COMPLETE (Network)', 1267003048, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 24-2-2010 16:24 [/i]\n\nStaff On-site : PONGSAK 083-499-6500\r\nDate :24/02/2010 Time : 15.21\r\nJob Acer: \r\nSolution:\r\nChenge :\r\nClose Job\r\nComment:\r\nContact Amadeus: 02-2079181\r\n\r\n\r\n\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 24FEB2010 15:21\r\n\r\nCall Received 24FEB2010 15:21 by Jaturapattara Srikasem\r\nFrom Nichapat/\r\nfrom company: Charal Business Chiangmai Group (1991) / Suriwong Br.\r\n942/169 Charn Issara Tower, 24th Floor, Rama 4 Rd., Bangkok\r\nBangkok[/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=2]Phone:+6622673232\r\nFax:+6622675045\r\n\r\nLTR No: 420502[/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=2]Title: Amadeus Selling Platform-unable aceess\r\nSeverity: Low\r\nStatus: open\r\nDescription:\r\nAmadeus Selling Platform-unable aceess only 1 pc\r\ntel. 022673232/K.nichapat[/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=2]========Date: 24Feb10  Time:13:47 (Tosama Yosma)[/size][/font][/size][/font]\r\n[font=Arial][size=2]please contack Khun Ning 02-2673232[/size]\r\n[/font]', '58.11.66.192', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4369, 43, 2050, 0, 'Tiwa_P', 38, '', 1267003440, 'Staff On-site : PONGSAK 083-499-6500\r\nDate :24/02/2010 Time : 15.21\r\nJob Acer:  \r\nSolution: Set IP Config\r\nChenge : No Part\r\nClose Job : 16.19\r\nComment:\r\nContact Amadeus: 02-2079181  K.วีรนนท์', '58.11.66.192', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4370, 43, 2051, 1, 'Tiwa_P', 38, 'acer acer / 24-02-10 / 15.36 / LTR No: 420611:COMPLETE (SW)', 1267005698, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 25-2-2010 08:20 [/i]\n\nStaff On-site : TIENCHAI  083-3288955\r\nDate :24/02/2010 Time : 15.36\r\nJob Acer: \r\nSolution:\r\nChenge :\r\nClose Job\r\nComment:\r\nContact Amadeus: 02-2079181\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 24FEB2010 15:32\r\n\r\nCall Received 24FEB2010 15:27 by Jaturapattara Srikasem\r\nFrom nawarat/\r\nfrom company: Smile Land Tour / Robinson Ratchada\r\n139 Robinson Ratchada, Ratchadapisek Rd., Dindang\r\n\r\nBangkok\r\nPhone:+6626422100\r\nFax:+6626412600\r\n\r\nLTR No: 420611\r\nTitle: T/Request:CPU-unable access window\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nT/Request:CPU-unable access window\r\n\r\nSolution:\r\n\r\n======= Date: 24Feb10 Time: 15:32 (Mongkol Jokkaew) =======\r\npls on site reinstall windows acer 1 pc\r\nuser k. nawarat tel 02-641-2600\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Mongkol Jokkaew[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=Mongkol@thaiamadeus.com]Mongkol@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[img=149,69]http://www.tg1a.com/technical/Image11.gif[/img]\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14762, 123, 6860, 0, 'Narin_K', 52, '', 1327464599, 'Staff On Site : Narin_k 081-535-3711\r\nJob acer : 250112-35\r\nDate : 25-01-12 /09:06 \r\nSolution : Scanvrirus / Backup Data\r\nClose Job: 10.45\r\nComment : -\r\nContact : 02-2079181 k.   Arjhan', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14763, 123, 6861, 0, 'Tiwa_P', 38, '', 1327472513, 'Staff On Site : Pongsak 084-327-0459\r\nJob acer : 250112-57\r\nDate : 25-1-12 / 9.35 \r\nSolution : Ghost Image , Install Product Amadeus \r\nClose Job: 10.56\r\nComment :\r\nContact : 02-2079181 k.  ณรงค์', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4375, 43, 2051, 0, 'Tiwa_P', 38, '', 1267060767, 'Staff On-site :TIENCHAI 083-3288955\r\nDate :24/02/2010 Time : 15.36\r\nJob Acer: 240210-512\r\nSolution: Install Amadeus Selling Platform\r\nChenge :\r\nClose Job:17:59\r\nComment02-2079181 k.ณรงค์\r\nContact Amadeus: 02-2079181\r\nComplete : 17:59', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4376, 43, 2055, 1, 'Chukiat_A', 51, 'ACER ACER / 24-02-10 / 17:40 / LTR No: 420703:COMPLETE (SW)', 1267062430, '[i=s] แก้ไขล่าสุด Chukiat_A เมื่อ 5-3-2010 09:55 [/i]\n\n[size=2][size=2][font=Arial]Message Created: 24FEB2010 17:27[/font]\r\n[font=Arial][/font]\r\n[font=Arial]Staff :Chukiat_A[/font]\r\n[font=Arial]Date :[/font]\r\n[font=Arial]Job Acer: [/font][font=Arial]\r\nSolution:\r\nChenge Hardware :\r\nClose Job \r\nComment: \r\nContactAgt:\r\nContact Amadeus: [/font]\r\n[font=Arial]\r\n[/font][font=Arial]Call Received 24FEB2010 17:16 by Chiraphong Khumkhrong[/font]\r\n[font=Arial]From Unknown/[/font]\r\n[font=Arial]from company: Phuket Budget Tour Ltd.[/font]\r\n[font=Arial]100/511 Moo 5, Chalermprakiet, Rama 9 Rd., T. Rassada, A. Muang[/font]\r\n[font=Arial][/font]\r\n[font=Arial]Phuket[/font]\r\n[font=Arial]Phone:+6676261271[/font]\r\n[font=Arial]Fax:+6676261273[/font]\r\n[font=Arial][/font]\r\n[font=Arial]LTR No: 420703[/font]\r\n[font=Arial]Title: T/Request:CPU[/font]\r\n[font=Arial]Severity: Low[/font]\r\n[font=Arial]Status: Pending Provider[/font]\r\n[font=Arial][/font]\r\n[font=Arial]Description:[/font]\r\n[font=Arial][/font]\r\n[font=Arial]======= Date: 24Feb10 Time: 17:18 (Chiraphong Khumkhrong) =======[/font]\r\n[font=Arial]# agent tell that computer slow response[/font]\r\n[font=Arial][/font]\r\n[font=Arial]Solution:[/font]\r\n[font=Arial][/font]\r\n[font=Arial]======= Date: 24Feb10 Time: 17:18 (Chiraphong Khumkhrong) =======[/font]\r\n[font=Arial]# transfer call to K.Weranon[/font]\r\n[font=Arial]======= Date: 24Feb10 Time: 17:27 (Weranon Klaiprayoun) =======[/font]\r\n[font=Arial]- pls ghost new image & in stall product amadeus[/font]\r\n[font=Arial]- contact K.Anunya 076 261-271[/font]\r\n[font=Arial]- agent request onsite on 25-02-10 9.00am[/font]\r\n[/size][/size]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4377, 43, 2056, 1, 'Tiwa_B', 45, 'ACER Acer / 24-02-10 / 17:45 / LTR No: 420709:COMPLETE (HW)', 1267062687, '[i=s] แก้ไขล่าสุด Tiwa_B เมื่อ 2-3-2010 17:01 [/i]\n\nStaff On Site : Tiwa_B\r\nAcer Job :\r\nDate : \r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact : \r\nComplete :\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 24FEB2010 17:35\r\n\r\nCall Received 24FEB2010 17:33 by Weranon Klaiprayoun\r\nFrom Unknown/\r\nfrom company: KhonkaenThaiorchid Tour And Travel / Central Plaza Br.\r\n99/1 Srichan Rd., T.Naimuang, A.Muang Khon Kaen\r\n\r\nKhon Kaen\r\nPhone:+6643325487\r\nFax:+6643325487\r\n\r\nLTR No: 420709\r\nTitle: T/Request: Keyboard & Mouse\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 24Feb10 Time: 17:35 (Weranon Klaiprayoun) =======\r\n- Pls change 2 K/B & 1 mouse\r\n- contact K.Patcharin 043 325-487\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4373, 43, 2049, 0, 'Tiwa_P', 38, '', 1267006010, 'Staff On Site : Tienchai 082-331-4039\r\nAcer Job : 240210-501\r\nDate : 24-02-2010 / Time : 14.52\r\nSolution : Ghost Image & Install Amadeus Selling Platform\r\nChange : No part\r\nClose Job : 15.39\r\nComment :\r\nContact : 02-2079181 k.วีรนนท์\r\nComplete : 15.39', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4378, 43, 2057, 1, 'Nattapong_P', 47, 'acer dell / 24-02-10 / 17.16 / LTR No: 420622 :COMPLETE (SW)', 1267062974, '[i=s] แก้ไขล่าสุด Nattapong_P เมื่อ 2-3-2010 17:11 [/i]\n\n[size=2][size=2][font=Arial]Staff On Site :Nattapong_P[/font][font=Arial]\r\nAcer Job :\r\nDate :[/font]\r\n[font=Arial]Solution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete :[/font]\r\n[font=Arial][/font]\r\n[font=Arial]Message Created: 24FEB2010 17:12[/font]\r\n[font=Arial][/font]\r\n[font=Arial]Call Received 24FEB2010 15:46 by Warunee Tuwanut[/font]\r\n[font=Arial]From Unknown/[/font]\r\n[font=Arial]from company: Lumpoon Booking Center Service Co., Ltd.[/font]\r\n[font=Arial]405/3 Jaroenras Rd., T. Naimuang, A. Muang[/font]\r\n[font=Arial][/font]\r\n[font=Arial]Lumpoon[/font]\r\n[font=Arial]Phone:+6653511629[/font]\r\n[font=Arial]Fax:+6653511629[/font]\r\n[font=Arial][/font]\r\n[font=Arial]LTR No: 420622[/font]\r\n[font=Arial]Title: T/Request:CPU[/font]\r\n[font=Arial]Severity: Low[/font]\r\n[font=Arial]Status: Pending Provider[/font]\r\n[font=Arial][/font]\r\n[font=Arial]Description:[/font]\r\n[font=Arial]com is dell[/font]\r\n[font=Arial][/font]\r\n[font=Arial][/font]\r\n[font=Arial]Solution:[/font]\r\n[font=Arial][/font]\r\n[font=Arial]======= Date: 24Feb10 Time: 17:12 (Mongkol Jokkaew) =======[/font]\r\n[font=Arial]pls clean virus 1 pc dell ie problem [/font]\r\n[font=Arial]user k. sureporn tel 053-512-150[/font]\r\n[/size][/size]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0);
INSERT INTO `cdb_posts` (`pid`, `fid`, `tid`, `first`, `author`, `authorid`, `subject`, `dateline`, `message`, `useip`, `invisible`, `anonymous`, `usesig`, `htmlon`, `bbcodeoff`, `smileyoff`, `parseurloff`, `attachment`, `rate`, `ratetimes`, `status`) VALUES
(4379, 43, 2058, 1, 'Nick_P', 53, 'ACER ACER / 25-02-10 / 09:29 LTR No: 420747: Complete', 1267068943, '[i=s] แก้ไขล่าสุด Nick_P เมื่อ 25-2-2010 17:01 [/i]\n\nStaff On Site : Nick_P\r\nAcer Job :\r\nDate : 23-02-2010 / Time :\r\nSolution : \r\nChange :\r\nClose Job :\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete :\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 25FEB2010 09:28\r\n\r\nCall Received 25FEB2010 09:23 by Sukhum Wachirapitak\r\nFrom Unknown/\r\nfrom company: Panvipa / Pattani\r\n300/94 Nongjik Rd., A. Muang\r\n\r\nPattani\r\nPhone:+6673313816\r\nFax:+6673348184\r\n\r\nLTR No: 420747\r\nTitle: T/Request:OS or IE 1A Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4380, 43, 2059, 1, 'Tiwa_P', 38, 'acer acer / 25-02-10 / 09.31 / LTR No: 420745:COMPLETE (SW)', 1267069734, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-2-2010 06:46 [/i]\n\nStaff On Site : Tienchai\r\nAcer Job :\r\nDate : 23-02-2010 / Time :\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete :\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 25FEB2010 09:28\r\n\r\nCall Received 25FEB2010 09:15 by Janthapim Montmaturapoj\r\nFrom Unknown/\r\nfrom company: H.I.S. Tours\r\n246 Time Square Building, 11th Floor, Between Soi 12-14, Sukhumvit Rd., Wattana\r\n\r\nBangkok\r\nPhone:+6622294707\r\nFax:+6622294706\r\n\r\nLTR No: 420745\r\nTitle: T/Request:Pro Printer\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(4381, 43, 2059, 0, 'Tiwa_P', 38, '', 1267069890, 'User K: สถาพร  ให้เข้าตอน 14:00 ครับ  เพราะจะมีเจ้าหน้าที่ IT เข้ามาด้วย ได้แจ้ง amadeus  K: วีระนนท์ แล้วครับ', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4382, 43, 2055, 0, 'Chukiat_A', 51, '', 1267076490, 'ลูกค้าไม่สะดวกให้ติดตั้งใหม่ได้ เนิ่องจากมีข้อมูลและเอสารทางบัญชีเยอะมาก  ตอนนี้ได้ติดต่อทางคุณธีรพงษ์ ในกรณีที่ต้องการเพิ่ม Ram จะทราบผลอีกครั้งพรุ่งนี้ว่าสามารถเพิ่ม ram ได้หรือป่าว', '222.123.79.229', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4383, 43, 2060, 1, 'Chukiat_A', 51, 'ACER DELL / 25-02-10 / 13:00 / LTR No: 420854:COMPLETE', 1267079437, '[i=s] แก้ไขล่าสุด Chukiat_A เมื่อ 26-2-2010 09:39 [/i]\n\n[size=2][font=Arial]Staff :Chukiat_A\r\nDate : 25 Feb 2010[/font]\r\n[font=Arial]Job Acer: 250210-299[/font][/size][font=Arial]\r\n[size=2]Solution:\r\nChenge Hardware :\r\nClose Job \r\nComment: \r\nContactAgt:\r\nContact Amadeus: [/size][size=3][color=#0060a0][b]Weranon 02-2079181 เลื่อนเวลา 26/02/2010 10:00[/b][/color][/size][/font]\r\n[font=Arial][size=2][/size][/font]\r\n[font=Arial][size=2][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 25FEB2010 12:52\r\n\r\nCall Received 25FEB2010 12:45 by Jaturapattara Srikasem\r\nFrom suthida/\r\nfrom company: Sea Tours Co., Ltd. / Phuket\r\n95/4 Phuket Rd., T. Taladyai, A. Muang\r\n\r\nPhuket\r\nPhone:+6676218417\r\nFax:+6676216979\r\n\r\nLTR No: 420854\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nT/Request:CPU\r\n1a pc : DELL\r\ntel.076218417 ext 16/K.suthida\r\n\r\nSolution:\r\n\r\n======= Date: 25Feb10 Time: 12:52 (Weranon Klaiprayoun) =======\r\n- windows have problem \r\n- contact K.Suthida 076 218-417 # 16\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '222.123.79.229', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4384, 43, 2060, 0, 'Chukiat_A', 51, '', 1267080418, 'คุณสุทธิดา 076-218417#16 สะดวกให้เข้าบริการพรุ่งนี้ 26/02/2010 ช่วงเช้า', '222.123.79.229', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14761, 125, 6862, 0, 'Jarunee_s', 62, '', 1327463956, 'JOB STATUS          : LTR NO.588496\r\nSTAFF ON SITE     : ช่างอัสยรรต์\r\nDATE                    : 24/1/2012\r\nJOB ACS               : 55010879\r\nSOLUTION            : SPARE P/T OKI 184T\r\nCLOSE JOB TIME  : 15:32 น.\r\nCONTACK             : คุณบุรินทร์\r\nACK TIME             : 15:00 น.', '110.168.176.211', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14760, 125, 6862, 1, 'Jarunee_s', 62, 'Americana OKI184/24-01-12/14.43./LTR No: 588496', 1327463817, 'Americana OKI184/24-01-12/14.43./LTR No: 588496\r\n\r\nMessage Created: 24JAN2012 14:42\r\n \r\nCall Received 24JAN2012 14:33 by Theeradet Thammapanya\r\nFrom Unknown/\r\nfrom company: G.M. Tour & Travel\r\n4-6 Soi Saint Louis 3, Yannawa, Sathorn\r\n \r\nBangkok\r\nPhone:+6626761501\r\nFax:+6626761511\r\n \r\nLTR No: 588496\r\nTitle: T/Request:Pro Printer\r\nSeverity: Low\r\nStatus: Open\r\n \r\n \r\nSolution:\r\n \r\n======= Date: 24Jan12   Time: 14:41   (Narong Taveerat) =======\r\nPls chk printer OKI184 no power contact K. Chalumpol 083-096-9288', '110.168.176.211', 0, 0, 0, 0, -1, 0, 0, 0, 0, 0, 0),
(4387, 43, 2062, 1, 'Tiwa_P', 38, 'ACER HP / 25-02-10 / 12:48 / LTR No: 420850:CANCEL', 1267086967, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-2-2010 11:08 [/i]\n\n[font=Arial][size=2][font=Arial][size=2][size=3]Staff On Site : [/size][/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=2][size=3]Acer Job :\r\nDate : 25-02-2010 / Time :12;32\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete :\r\n[/size][font=Arial][size=2][font=Arial][size=2]Message Created: 25FEB2010 09:28\r\n\r\n[/size][/font][/size][/font][/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2][/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 25FEB2010 12:37\r\n\r\nCall Received 25FEB2010 12:32 by Jaturapattara Srikasem\r\nFrom suwit/\r\nfrom company: Heng Chiang Tour And Travel Co., Ltd.\r\n14/1 Rajawongse Rd., Sampanthawongse\r\n\r\nBangkok\r\nPhone:+6622240027\r\nFax:+6622247089\r\n\r\nLTR No: 420850\r\nTitle: T/Request:CPU-unable access window\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nT/Request:CPU-unable access window\r\n1a pc : DELL\r\ntel.0812638253/suwit\r\n\r\nSolution:\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[img=149,69]http://www.tg1a.com/technical/Image14.gif[/img]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma]\r\n[/font][font=Times New Roman]\r\n\r\n[/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4388, 43, 2058, 0, 'Chanin_J', 56, '', 1267091724, 'ACER ACER / 25-02-10 / 09:29 LTR No: 420747: COMPLETE\r\n\r\nStaff on site: Engineer Name Chanin J. Tel no.  089-4685344\r\nDate: 25/02/2010 / Time: 09:23 \r\nJOB Acer : Acer /\r\nSolution : Ghost new windows from master image \r\nChange Hardware:s/n:\r\nClosed job : 16.49\r\nComment : K.สุขุม\r\nContact 02 207-9181:', '203.150.200.66', 0, 0, 1, 0, -1, -1, 0, 0, 0, 0, 0),
(4389, 43, 2062, 0, 'Tiwa_P', 38, '', 1267092648, 'customer K.Suvit request onsite tomorrow morring app: 26/02/2010 11.00 am I\'ll contact helpdesk amadeus khun Mongkol already Thank you .Chulaluk', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4394, 43, 2063, 1, 'Tiwa_B', 45, 'acer dell / 26-02-10 / 11.12  / LTR No: 421111 / :COMPLETE', 1267157973, '[i=s] แก้ไขล่าสุด Tiwa_B เมื่อ 26-2-2010 13:38 [/i]\n\nStaff On Site :\r\nAcer Job :\r\nDate : \r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete :\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]26[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]FEB[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]2010 11:07\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]\r\nCall Received [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]26[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]FEB[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]2010 11:05[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2] by Mongkol Jokkaew\r\nFrom Unknown/\r\nfrom company: Thara Air Sky Travel Co., Ltd. / Br.\r\n[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]169/8[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2] Udondussadee Rd., T. Makkhang\r\n\r\nUdorn Thani\r\nPhone:+[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]6642222306\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Fax:+[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]6642325994\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]\r\nLTR No: [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]421111\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Title: T/Request:[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]1[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]======= [/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Date: [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]26[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Feb[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]10[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2] Time: [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]11:07 ([/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Mongkol Jokkaew) =======\r\npls on site chk windows can not boot spare ram to agemt pc dell\r\n[/size][/font][/size][/font][font=Arial][size=6][color=#ff0000][font=Arial][size=6][color=#ff0000][font=Arial][size=6][color=#ff0000]user k. wirat tel [/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Angsana New][size=6][color=#ff0000][font=Angsana New][size=6][color=#ff0000][font=Angsana New][size=6][color=#ff0000]081-263-8253 \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=6][color=#ff0000][font=Arial][size=6][color=#ff0000][font=Arial][size=6][color=#ff0000]request technical on site [/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Angsana New][size=6][color=#ff0000][font=Angsana New][size=6][color=#ff0000][font=Angsana New][size=6][color=#ff0000]13.00 26-02-10\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4390, 43, 2059, 0, 'Tiwa_P', 38, '', 1267141493, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 26-2-2010 06:49 [/i]\n\nStaff On Site : Tienchai\r\nAcer Job :250210-70\r\nDate : 23-02-2010 / Time :\r\nSolution :Install Amadeus Selling Platform\r\nChange :\r\nClose Job :14:46\r\nComment :\r\nContact : 02-2079181 k.วีระนนท์\r\nComplete :14:46', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4392, 43, 2060, 0, 'Chukiat_A', 51, '', 1267151967, 'Staff : Narin k\r\nDate : 25 Feb 2010\r\nJob Acer: 250210-299\r\nSolution: Scan disk\r\nChenge Hardware :\r\nClose Job:26/02/2010 09:22\r\nComment: \r\nContactAgt: K.Suthida\r\nContact Amadeus: Weranon 02-2079181', '222.123.79.229', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4393, 43, 2062, 0, 'Tiwa_P', 38, '', 1267157266, 'Cancel Case     11.00AM  ได้ติดต่อทาง Amadeus โดยติดต่อ คุณมงคล', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4395, 43, 2064, 1, 'Tiwa_P', 38, 'acer acer / 26-02-10 / 11.43 / LTR No: 421129:COMPLETE (HW)', 1267159402, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-3-2010 11:22 [/i]\n\nStaff On Site : \r\nAcer Job :\r\nDate : \r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete :\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 26FEB2010 11:39\r\n\r\nCall Received 26FEB2010 11:34 by Jaturapattara Srikasem\r\nFrom tawatchai/\r\nfrom company: Federal Travel International Co., Ltd.\r\n183 Rajanakarn Building, 27th Floor, South Sathorn Rd., Yannawa\r\n\r\nBangkok\r\nPhone:+6626526000\r\nFax:+6626766125\r\n\r\nLTR No: 421129\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nT/Request:CPU-out of order \r\n1a pc : acer\r\ntel.026143086/tawatchai\r\n\r\n1 mouse also : Acer \r\n\r\n1 monitor : Acer \r\n\r\n\r\nSolution:\r\n\r\n======= Date: 26Feb10 Time: 11:39 (Mongkol Jokkaew) =======\r\npls on site change CPU-out of order \r\n1a pc : acer\r\n1 mouse also : Acer \r\n1 monitor : Acer \r\ntel.026143086/tawatchai\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4396, 43, 2063, 0, 'Tiwa_B', 45, '', 1267166458, '[i=s] แก้ไขล่าสุด Tiwa_B เมื่อ 26-2-2010 13:54 [/i]\n\nStaff On Site :Tiwa_B\r\nAcer Job :\r\nDate : \r\nSolution  : Queen Ram\r\nChange :\r\nClose Job :13:00\r\nComment :\r\nContact : 02-2079181 k.ณรงณ์\r\nComplete :13:00', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4397, 43, 2065, 1, 'Tiwa_P', 38, 'ACER Acer / 26-02-10 / 15:25 / LTR No: 421225 :COMPLETE (SW)', 1267173035, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-3-2010 08:39 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff On Site : \r\nAcer Job :\r\nDate : \r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete :\r\n\r\n\r\nMessage Created: 26FEB2010 15:18\r\n\r\nCall Received 26FEB2010 15:04 by Warunee Tuwanut\r\nFrom Unknown/\r\nfrom company: Anew Travel\r\n1213/527 Soi Town in Town 19, Srivara Rd., Wangthonglang\r\n\r\nBangkok\r\nPhone:+6629575717\r\nFax:+6625308250\r\n\r\nLTR No: 421225\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 26Feb10 Time: 15:17 (Weranon Klaiprayoun) =======\r\n- monitor have problem pls chk connection\r\n- contact K.Angkana 02 957-5717\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4398, 43, 2066, 1, 'Chukiat_A', 51, 'SVOA HP / 26-02-10 / 16:18 / LTR No: 421272: COMPLETE', 1267178129, '[i=s] แก้ไขล่าสุด Chukiat_A เมื่อ 27-2-2010 12:16 [/i]\n\n[font=Arial][size=2]Staff On Site :  Narin k.\r\nAcer Job : 260210-543\r\nDate :  26-02-2010\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment : Osite 27-02-2010 befor 12:00\r\nContact : 02-2079181 k.Narong\r\nComplete :[/size][/font]\r\n[font=Arial][size=2][/size][/font]\r\n[size=1][font=Arial][size=2][font=Arial][size=2]Message Created: 26FEB2010 16:12\r\n\r\nCall Received 26FEB2010 16:03 by Jaturapattara Srikasem\r\nFrom vichit/\r\nfrom company: Lanta Exprole & Corporation Ltd., Part.\r\n485/5 Moo 3, T. Saladan, A. Koh Lanta\r\n\r\nKrabi\r\nPhone:+6675684086\r\nFax:+6675684648\r\n\r\nLTR No: 421272\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nvichit/T/Request:CPU\r\n1a 2 pc : HP\r\ntel.075684086/vichit/\r\n\r\nSolution:\r\n\r\n======= Date: 26Feb10 Time: 16:11 (Weranon Klaiprayoun) =======\r\n- computer have virus 2 pc & pls spare mouse\r\n- contact K.Vichit 081 787-875,075 684-086\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][/size]', '222.123.79.229', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4399, 44, 2067, 1, 'Thawatchai_S', 36, 'Americana OKI- 184 / 25-02-10 / 17:18 / LTR No: 421010', 1267237085, 'Americana OKI- 184 / 25-02-10 / 17:18 / LTR No: 421010\r\n\r\n[size=10pt][color=#000000]Message Created: 25FEB2010 17:11[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Call Received 25FEB2010 17:05 by Janthapim Montmaturapoj[/color][/size]\r\n[size=10pt][color=#000000]From Unknown/[/color][/size]\r\n[size=10pt][color=#000000]from company: KS & S Travel Service Co., Ltd.[/color][/size]\r\n[color=#000000][size=10pt]888/63-64 Ploenchit Rd.[/size][size=10pt], Lumpini, Patumwan[/size][/color]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[color=#000000][size=10pt]Bangkok[/size][size=10pt][/size][/color]\r\n[size=10pt][color=#000000]Phone:+6626509122[/color][/size]\r\n[size=10pt][color=#000000]Fax:+6626509120[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]LTR No: 421010[/color][/size]\r\n[size=10pt][color=#000000]Title: T/Request:Other Printers[/color][/size]\r\n[size=10pt][color=#000000]Severity: Low[/color][/size]\r\n[size=10pt][color=#000000]Status: Pending Provider[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Description:[/color][/size]\r\n[size=10pt][color=#000000]Head print problem OKI 184 P/N 140336[/color][/size]\r\n[size=10pt][color=#000000]CTC  K.Sitthikorn 0 2650 9122[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Solution:[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]======= Date: 25Feb10   Time: 17:10   (Weranon Klaiprayoun) =======[/color][/size]\r\n[size=10pt][color=#000000]- print head problem[/color][/size]\r\n[size=10pt][color=#000000]- contact K.Sitthikorn 0 2650 9122[/color][/size]', '119.42.72.226', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4400, 44, 2067, 0, 'Jarunee_s', 62, '', 1267241851, 'JOB STATUS               : 421010\r\nSTAFF ON SITE           : เขตต์\r\nDATE                          : 25-02-2010\r\nJOB ACS                     : 129822\r\nSOLUTION                  : SPARE P/T OKI 184T\r\nCLOSE JOB TIME         : 11.55 (26-02-2010) เนื่องจาก Agent ปิดทำการเวลา 17.30น.\r\nCONTACT                    : คุณวีรนนท์\r\nACK TIME                    : 11.40 น. (26-02-2010)', '58.9.126.242', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4401, 43, 2066, 0, 'Narin_K', 52, 'RE: SVOA HP / 26-02-10 / 16:18 / LTR No: 421272: complete', 1267247638, '[font=Arial][size=2]Staff On Site :  Narin k.\r\nAcer Job : 260210-543\r\nDate :  26-02-2010\r\nSolution : Ghost new Image and set configulation \r\nChange : - \r\nClose Job : 12.10\r\nComment : Osite 27-02-2010 befor 12:00\r\nContact : 02-2079181 k.มงคล[/size][/font]\r\n[font=Arial][size=2]Complete :  12.10[/size][/font]', '118.175.84.112', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4402, 44, 2068, 1, 'Thawatchai_S', 36, 'Americana oki 184 / 27-02-10 / 11.26 / LTR No: 421370', 1267255633, 'Americana oki 184 / 27-02-10 / 11.26 / LTR No: 421370\r\n\r\n[size=10pt][color=#000000]Message Created: 27FEB2010 11:22[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Call Received 27FEB2010 11:14 by Tosama Yosma[/color][/size]\r\n[size=10pt][color=#000000]From Unknown/[/color][/size]\r\n[size=10pt][color=#000000]from company: Charal Business Chiangmai Group (1991) / Elephant Building[/color][/size]\r\n[size=10pt][color=#000000]3300/102 Elephant Bldg B, 19th Floor, Phaholyothin, Ladyao[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[color=#000000][size=10pt]Bangkok[/size][size=10pt][/size][/color]\r\n[size=10pt][color=#000000]Phone:+6629374555[/color][/size]\r\n[size=10pt][color=#000000]Fax:+6629374550[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]LTR No: 421370[/color][/size]\r\n[size=10pt][color=#000000]Title: T/Request:Pro Printer[/color][/size]\r\n[size=10pt][color=#000000]Severity: Low[/color][/size]\r\n[size=10pt][color=#000000]Status: Pending Provider[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Description:[/color][/size]\r\n[size=10pt][color=#000000]AGT adv OKI printer error (amadeus property)[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Solution:[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]======= Date: 27Feb10   Time: 11:22   (Mongkol Jokkaew) =======[/color][/size]\r\n[size=10pt][color=#000000]pls on site change knob oki 184 broken [/color][/size]\r\n[size=10pt][color=#000000]user k. sirintip tel 02-9374555 request on site 02-03-10 time 09.00 am[/color][/size]', '119.42.72.226', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(4403, 57, 2069, 1, 'Tiwa_P', 38, 'ACER HP/1-03-10/8:32 /LTR No: 421447:COMPLETE (SW)', 1267412579, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-3-2010 08:54 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff On Site : Tiwa_P 081-778-0017\r\nAcer Job :\r\nDate : 01-03-2010 / Time :8:32\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete :[/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=2][/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 01MAR2010 08:28\r\n\r\nCall Received 01MAR2010 08:17 by Areerat Kittivanidchawat\r\nFrom Unknown/\r\nfrom company: Anywhere Travel Ltd., Part.\r\n425/6 Soi Chinnaket 2/27, Prachachuen Rd., Tungsonghong, Laksi\r\n\r\nBangkok\r\nPhone:+6629549100\r\nFax:+6629549108\r\n\r\nLTR No: 421447\r\nTitle: T/Request: Monitor - black screen\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\n[b]Description:\r\n[/b]- K.nipaporn informed that monitor show black screen.\r\n\r\n[b]Solution:\r\n[/b]- Transfer to Technical (K.Nawarat)\r\n======= Date: 01Mar10 Time: 08:25 (Nawarat Tuntikapong) =======\r\n- PC can\'t run windows\r\n- Acer Team, Pls check windows\r\n[/size][/font][/size][/font][font=CordiaUPC][size=4][color=#0000ff][font=CordiaUPC][size=4][color=#0000ff][font=CordiaUPC][size=4][color=#0000ff]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff]Best Regards.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][color=#4181c0][font=Arial][color=#4181c0]Nawarat Tuntikapong[/color][/font][/color][/font][font=Arial][size=2][color=#008080][font=Arial][size=2][color=#008080][font=Arial][size=2][color=#008080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][font=Tahoma][size=2] [/size][/font][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=nawarat@thaiamadeus.com]nawarat@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4405, 57, 2071, 1, 'admin_1a', 1, 'กรุณาให้เอเย่นต์เซ็นเอกสารรับทราบก่อนทำการ Format HDD, Ghost Image หรือ Re-install Windows', 1267418644, '[color=#ff0000]แจ้งเจ้าหน้าที่ Acer ทุกท่าน\r\n                  \r\n            ในกรณีที่จะต้องทำการ Format HDD, Ghost Image หรือ Re-install Windows ทุกครั้งจะต้องสอบถามเอเย่นต์ถึงข้อมูลที่ต้องการจะ Backup และให้ทางเอเย่นต์เซ็นเอกสารทราบในการดำเนินการดังกล่าวทุกครั้ง\r\n             \r\n            สามารถ Download  หนังสือรับทราบการปฎิบัติงานด้านเทคนิค ได้ตามลิงค์ด้านล่าง[/color]\r\n[color=#ff0000]          [/color]\r\n[color=#ff0000]            [/color][color=royalblue][b]* [url=http://www.tg1a.com/goto/determine_technical.pdf]Download Document[/url][/b][/color]', '210.246.90.8', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14874, 126, 6918, 1, 'Tiwa_P', 38, 'L Innertech ACER/ 03-02-12 /9.16 /LTR No: 590652 : COMPLETE (S/W)', 1328235817, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 4-2-2012 13:05 [/i]\n\n[font=Calibri][size=3][font=Calibri][size=3]Staff On Site : Pongsak 084-3270459\r\nJob acer : 030212-52\r\nDate : 03-02-12 /9.16 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\nMessage Created: 03FEB2012 09:15\r\n\r\nCall Received 03FEB2012 09:09 by Nichakamol Phruksachat\r\nFrom K. Somjai/\r\nfrom company: Able Tour Agency\r\n1373 Thitinet Building, Charoenkrung Rd., Silom, Bangrak\r\n\r\nBangkok\r\nPhone:+6622338018\r\nFax:+6626309006\r\n\r\nLTR No: 590652\r\nTitle: Amadeus Selling Platform\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nkhun somjai ask information about direct access\r\nshe said slow respond\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 03Feb12 Time: 09:15 (Arjhan Onpool) =======\r\n[b][color=red]pls onsite 04-02-12 At 10.00 AM.\r\n[/color][/b]check windows and route network\r\nK.Somjai 022338018\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=arjhan@thaiamadeus.com]arjhan@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4420, 57, 2078, 1, 'Tiwa_P', 38, 'ACER HP / 02-03-10 / 12:03 LTR No: 421693:COMPLETE (HW)', 1267511310, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-3-2010 13:57 [/i]\n\nStaff On Site :    Chumpon   080-209-4243\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete :\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 02MAR2010 12:00\r\n\r\nCall Received 02MAR2010 11:48 by Worawit Meekeaw\r\nFrom Unknown/\r\nfrom company: Smile Land Tour Co., Ltd.\r\n12/90 Seri Center, Rm 146, Ground Floor, Srinakarint Rd., Nongborn,\r\n\r\nBangkok\r\nPhone:+6627460211\r\nFax:+6623613928\r\n\r\nLTR No: 421693\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n-Agent infd that her PC auto turn off.\r\n\r\nSolution:\r\n\r\n======= Date: 02Mar10 Time: 12:00 (Sukhum Wachirapitak) =======\r\nPls check windows is auto shutdown ctc.K.Phattanalerd\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sukhum Wachirapitak\r\n[/color][/font][/color][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=sukhum@thaiamadeus.com]sukhum@thaiamadeus.com[/email]\r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4421, 57, 2079, 1, 'Tiwa_P', 38, 'acer Access /02-03-10 /12.23 /LTR No: 421710:COMPLETE (SW)', 1267511695, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-3-2010 14:44 [/i]\n\nStaff On Site :   Tienchai   082-331-4039\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete :\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: [/size][/font][/size][/font][font=Cordia New][size=3]02[/size][/font][font=Arial][size=2][font=Arial][size=2]MAR[/size][/font][/size][/font][font=Cordia New][size=3]2010 12:22[/size]\r\n[/font][font=Arial][size=2][font=Arial][size=2][size=3][/size]\r\nCall Received [/size][/font][/size][/font][font=Cordia New][size=3]02[/size][/font][font=Arial][size=2][font=Arial][size=2]MAR[/size][/font][/size][/font][font=Cordia New][size=3]2010 12:20[/size][/font][font=Arial][size=2][font=Arial][size=2] by Jaturapattara Srikasem\r\nFrom Unknown/\r\nfrom company: Asia World Enterprise Co., Ltd.\r\n[/size][/font][/size][/font][font=Cordia New]4[/font][font=Arial][size=2][font=Arial][size=2]th Floor, Evergreen Place, Payathai Rd., Petburi, Ratchathewi\r\n\r\nBangkok\r\nPhone:+[/size][/font][/size][/font][font=Cordia New][size=3]6626111771[/size]\r\n[/font][font=Arial][size=2][font=Arial][size=2]Fax:+[/size][/font][/size][/font][font=Cordia New][size=3]6626113275[/size]\r\n[/font][font=Arial][size=2][font=Arial][size=2][size=3][/size]\r\nLTR No: [/size][/font][/size][/font][font=Cordia New][size=3]421710[/size]\r\n[/font][font=Arial][size=2][font=Arial][size=2]Title: unable to print screen\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n[/size][/font][/size][/font][font=Cordia New]======= [/font][font=Arial][size=2][font=Arial][size=2]Date: [/size][/font][/size][/font][font=Cordia New]02[/font][font=Arial][size=2][font=Arial][size=2]Mar[/size][/font][/size][/font][font=Cordia New]10[/font][font=Arial][size=2][font=Arial][size=2] Time: [/size][/font][/size][/font][font=Cordia New]12:22 ([/font][font=Arial][size=2][font=Arial][size=2]Arjhan Onpool) =======\r\npls onsite add printer\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4422, 57, 2080, 1, 'Tiwa_P', 38, 'acer hp /02-03-10 /12.49 /LTR No: 421695:COMPLETE (SW)', 1267511968, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-3-2010 14:48 [/i]\n\nStaff On Site :  Pongsak   083-499-6500\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete :\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 02MAR2010 12:49\r\n\r\nCall Received 02MAR2010 10:44 by Jaturapattara Srikasem\r\nFrom Yuth/\r\nfrom company: Express International Travel / Silom Branch\r\n10/12-13 S.S. Building, 5 th Floor, Convent Rd., Silom, Bangrak\r\n\r\nBangkok\r\nPhone:+6622350411\r\nFax:+6626310107\r\n\r\nLTR No: 421695\r\nTitle: Mid/Back Offic (Travel Pro)-A.I.R\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nMid/Back Offic (Travel Pro)-A.I.R not send to invoice \r\n\r\n>BKKTG21CD-58666C4E IN REMOTE OFFICE MODE OF BKKIQ310E-586684F5\r\n***************************************************************\r\nCRT : 58666C4E IS LINKED TO SET MNEMONIC : T26244\r\n***************************************************************\r\nATID MNEM TYPE/DOCUMENT\r\n---- ---- -------------\r\n586682E0 TC1152 DGEN/GENERAL\r\n58666C3D TB8983 DAIR/GENERAL\r\n586645ED TB5167 DGEN/GENERAL\r\n58664177 TB4711 DGEN/GENERAL\r\n\r\n***************************************************************\r\nOFFICE : BKKIQ310E IS LINKED TO SECURITY SET MNEMONIC : T31700\r\n***************************************************************\r\nATID MNEM TYPE/DOCUMENT ADDRESS\r\n---- ---- ------------- -------\r\n586684F4 TC1283 DGEN/GENERAL\r\n\r\n\r\n\r\n***************************************************************\r\nCRT : 586684F5 IS LINKED TO SET MNEMONIC : T29248\r\n***************************************************************\r\nATID MNEM TYPE/DOCUMENT\r\n---- ---- -------------\r\n58665FC8 TB7385 DGEN/GENERAL\r\n58666C3D TB8983 DAIR/GENERAL\r\n586645ED TB5167 DGEN/GENERAL\r\n58664177 TB4711 DGEN/GENERAL\r\n\r\n***************************************************************\r\nOFFICE : BKKIQ310E IS LINKED TO SECURITY SET MNEMONIC : T31700\r\n***************************************************************\r\nATID MNEM TYPE/DOCUMENT ADDRESS\r\n---- ---- ------------- -------\r\n586684F4 TC1283 DGEN/GENERAL\r\n\r\n> \r\n\r\n\r\n***************************************************************\r\nCRT : 58666C4E IS LINKED TO SET MNEMONIC : T29248\r\n***************************************************************\r\nATID MNEM TYPE/DOCUMENT\r\n---- ---- -------------\r\n58665FC8 TB7385 DGEN/GENERAL\r\n58666C3D TB8983 DAIR/GENERAL\r\n586645ED TB5167 DGEN/GENERAL\r\n58664177 TB4711 DGEN/GENERAL\r\n\r\nafter test it\'s no queue count \r\n\r\n\r\nBKKTG21CD-58666C4E IN REMOTE OFFICE MODE OF BKKIQ310E-586684F5\r\n\r\n58666C4E BE13 BKKIQ310E WGR: W00C3 PSEUDO CITY : AGY\r\n\r\nAREA TM MOD SG/DT.LG TIME QCAT ACT.Q STATUS RLOC\r\nA-IN PRD YU/AS.EN 24 SIGNED\r\nB NOT SIGNED\r\nC NOT SIGNED\r\nD NOT SIGNED\r\nE NOT SIGNED\r\nF NOT SIGNED\r\n\r\nLAST INPUT : BR0200334425\r\nLAST OUTPUT : OK SENT\r\n\r\nSTATUS: PRINTER - 58666C3D\r\nINVOICE NUMBER RANGE - NO NUMBERS\r\nQUEUE COUNT - 0000\r\nSTATUS - WAITING\r\n> \r\n\r\nBKKTG21CD-58666C4E IN REMOTE OFFICE MODE OF BKKIQ310E-586684F5\r\n\r\n58666C4E BE13 BKKIQ310E WGR: W00C3 PSEUDO CITY : AGY\r\n\r\nAREA TM MOD SG/DT.LG TIME QCAT ACT.Q STATUS RLOC\r\nA-IN PRD YU/AS.EN 24 SIGNED\r\nB NOT SIGNED\r\nC NOT SIGNED\r\nD NOT SIGNED\r\nE NOT SIGNED\r\nF NOT SIGNED\r\n\r\nLAST INPUT : TTP/BTK\r\nLAST OUTPUT : OK SENT\r\n> \r\n\r\n======= Date: 02Mar10 Time: 11:54 (Jaturapattara Srikasem) =======\r\ntel.022338951-4/YUTH\r\n\r\nSolution:\r\n\r\n======= Date: 02Mar10 Time: 12:48 (Arjhan Onpool) =======\r\nPls check virus and clean\r\ncheck date time\r\n======= Date: 02Mar10 Time: 12:49 (Arjhan Onpool) =======\r\ntel.022338951-4/YUTH\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4423, 57, 2078, 0, 'Tiwa_P', 38, '', 1267513032, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-3-2010 17:20 [/i]\n\nStaff On Site :    Chumpon   080-209-4243\r\nAcer Job :020310-332\r\nDate : 02/03/2010 / Time :12:03\r\nSolution :Clean Fan SinK CPU\r\nChange :No Part\r\nClose Job :13:45\r\nComment :\r\nContact : 02-2079181 k.นวรัตน์\r\nComplete :13:45', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4424, 57, 2074, 0, 'Tiwa_P', 38, '', 1267513307, 'Staff On Site : Chumpon   080-209-4243\r\nAcer Job :020310-32\r\nDate : 01/03/2010 / Time :13:43\r\nSolution :Change Battery  Cmos\r\nChange :Change Battery  Cmos\r\nClose Job :12:02\r\nComment :\r\nContact : 02-2079181 k.สุขุม\r\nComplete :12:02', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4426, 57, 2079, 0, 'Tiwa_P', 38, '', 1267515818, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-3-2010 17:22 [/i]\n\nStaff On Site :   Tienchai   082-331-4039\r\nAcer Job :020310-357\r\nDate : 02/03/2010 / Time :12:23\r\nSolution :Add Printer\r\nChange :Nopart\r\nClose Job :14:30\r\nComment :\r\nContact : 02-2079181 k.นวรัตน์\r\nComplete :14:30', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4427, 57, 2080, 0, 'Tiwa_P', 38, '', 1267516082, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-3-2010 17:24 [/i]\n\nStaff On Site :  Pongsak   083-499-6500\r\nAcer Job :020310-535\r\nDate : 02/03/2010 / Time :12:49\r\nSolution :โปรแกรม Pawer Pro Error\r\nChange :Nopart\r\nClose Job :14:19\r\nComment :ปัญหาที่เกิดขึ้นได้แจ้งให้กับทางคุณ ยุทธ ทราบแล้ว\r\nContact : 02-2079181 k.ณรงค์\r\nComplete :14:19', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4428, 57, 2081, 1, 'Narin_K', 52, 'acer acer /02-03-10 /14.17 /LTR No: 421771:Complete ( H/W )', 1267516494, '[i=s] แก้ไขล่าสุด Narin_K เมื่อ 3-3-2010 12:24 [/i]\n\nStaff On Site : Narin_k 081-535-3711\r\nAcer Job :020310-574\r\nDate : 02/03/2010 / Time :14:17\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete :\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 02MAR2010 14:16\r\n\r\nCall Received 02MAR2010 14:10 by Jaturapattara Srikasem\r\nFrom ratchakorn/\r\nfrom company: High Speed Group Co., Ltd. / HKT Br.\r\n31 Sainamyen Rd., T.Patong, A.Kathu\r\n\r\nPhuket\r\nPhone:+6676343033\r\nFax:+6676343034\r\n\r\nLTR No: 421771\r\nTitle: T/Request:CPU-unable access window\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nratchakorn/T/Request:CPU-unable access window\r\n1a pc : Acer \r\ntel.076343033\r\n\r\nSolution:\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4429, 57, 2082, 1, 'Tiwa_P', 38, 'ACER DELL / 02-03-10 / 14:24 LTR No: 421765:COMPLETE (SW)', 1267516788, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-3-2010 18:25 [/i]\n\nStaff On Site : Tienchai   082-331-4039\r\nAcer Job :020310-561\r\nDate :02/03/2010  / Time :14:24\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete :\r\n\r\n　\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 02MAR2010 14:23\r\n\r\nCall Received 02MAR2010 14:03 by Sakaojai Russameewong\r\nFrom Unknown/\r\nfrom company: Adisa Travel Co., Ltd.\r\n61-61/1-61/2 Sap Rd., Si-Phaya, Bangrak\r\n\r\nBangkok\r\nPhone:+66223399159\r\nFax:+6622339919\r\n\r\nLTR No: 421765\r\nTitle: T/Request:Malware 1A Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nK.PAKAMON\r\n\r\nIE problem\r\n\r\nSolution:\r\n\r\n======= Date: 02Mar10 Time: 14:23 (Sukhum Wachirapitak) =======\r\nPls check windows ctc.K.Pakkamol\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sukhum Wachirapitak\r\n[/color][/font][/color][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=sukhum@thaiamadeus.com]sukhum@thaiamadeus.com[/email]\r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4430, 57, 2083, 1, 'Tiwa_P', 38, 'ACER Dell /02-03-10 /15.45 /LTR No: 421835:COMPLETE (SW)', 1267520932, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 3-3-2010 20:00 [/i]\n\nStaff On Site :  Chumpon   080-209-4243\r\nAcer Job :020310-716\r\nDate :02/03/2010  / Time :15:45\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete :\r\n\r\n[font=Arial][size=2][font=Arial][size=2]\r\nMessage Created: 02MAR2010 15:39\r\n\r\nCall Received 02MAR2010 15:35 by Sakdipad Jaimun\r\nFrom Unknown/\r\nfrom company: Quality Express Co., Ltd.\r\n1111/30-1 Ladproa Rd., Between Soi 23-25, Jankasem, Jatujak\r\n\r\nBangkok\r\nPhone:+6625113000\r\nFax:+6625110099\r\n\r\nLTR No: 421835\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 02Mar10 Time: 15:39 (Sakdipad Jaimun) =======\r\nPls on site install amadeus selling platform 1 PC.\r\nCID : 728291585913 ATID : 58 66657B\r\nOffice ID : BKKTG21K1\r\n\r\n\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sakdipad Jaimun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Coordination Officer,[/b][/size][/font][/size][/font][font=Times New Roman][size=2][color=#2f2f2f][font=Times New Roman][size=2][color=#2f2f2f][font=Times New Roman][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)77 963 109\r\nF: + 66 (0)77 963 110\r\n[email=sakdipad@thaiamadeus.com]sakdipad@thaiamadeus.com[/email] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4431, 57, 2081, 0, 'Narin_K', 52, '', 1267523128, 'ได้ทำการ แจ้งไปทาง  พี่ อาจหาญ Amadeus ว่าจะเข้าดำเนินการการ เวลา 18:00-18:30 ติดต่อ คุณ เล็ก ซึ่งเป็น User ที่แจ้งเครสมาให้ทราบแล้ว', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4432, 43, 2056, 0, 'Tiwa_B', 45, '', 1267524034, 'Staff On Site : Tiwa_B\r\nAcer Job :240210-657  \r\nDate : 25/02/2010 Time 17:45\r\nSolution :change Mouse KB 3 Unit\r\nChange :change Mouse KB 3 Unit\r\nClose Job :14:19\r\nComment :\r\nContact : 022079181 K.มงคล\r\nComplete : 14:19', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4433, 43, 2057, 0, 'Nattapong_P', 47, '', 1267524662, 'Staff On Site :Nattapong_P\r\nAcer Job :\r\nDate :25/02/2010\r\nSolution :Ghost Image\r\nChange :Nopart\r\nClose Job :15:30 :25/02/2010\r\nComment :เนื่องจากแจ้งเคลส มาตอนเวลา 17:16 ซึ่งต้องวิ่งงานในวันที่ 25/02/2010\r\nContact : 02-2079181 k.\r\nComplete : 15:30 :25/02/2010', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4434, 57, 2083, 0, 'Tiwa_P', 38, '', 1267525012, 'เนื่องจาก User ชื่อคุณ มาลินี  ไม่สะดวกให้เข้าไปดำเนินการ เซ็ทระบบเนื่องจาก ต้องทำการ Format เครื่องก่อน จึงจะดำเนินการได้ ได้ติดต่อไปยัง พี่ ณรงค์ Amadeus ทราบเรื่องแล้ว รอการติดต่อจาก User อีกครั้ง', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4435, 58, 2084, 1, 'Thawatchai_S', 36, 'Americana oki 184 / 27-02-10 / 11.26 / LTR No: 421370', 1267527524, 'Americana oki 184 / 27-02-10 / 11.26 / LTR No: 421370\r\n\r\n[size=10pt][color=#000000]Message Created: 27FEB2010 11:22[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Call Received 27FEB2010 11:14 by Tosama Yosma[/color][/size]\r\n[size=10pt][color=#000000]From Unknown/[/color][/size]\r\n[size=10pt][color=#000000]from company: Charal Business Chiangmai Group (1991) / Elephant Building[/color][/size]\r\n[size=10pt][color=#000000]3300/102 Elephant Bldg B, 19th Floor, Phaholyothin, Ladyao[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[color=#000000][size=10pt]Bangkok[/size][size=10pt][/size][/color]\r\n[size=10pt][color=#000000]Phone:+6629374555[/color][/size]\r\n[size=10pt][color=#000000]Fax:+6629374550[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]LTR No: 421370[/color][/size]\r\n[size=10pt][color=#000000]Title: T/Request:Pro Printer[/color][/size]\r\n[size=10pt][color=#000000]Severity: Low[/color][/size]\r\n[size=10pt][color=#000000]Status: Pending Provider[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Description:[/color][/size]\r\n[size=10pt][color=#000000]AGT adv OKI printer error (amadeus property)[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Solution:[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]======= Date: 27Feb10   Time: 11:22   (Mongkol Jokkaew) =======[/color][/size]\r\n[size=10pt][color=#000000]pls on site change knob oki 184 broken [/color][/size]\r\n[size=10pt][color=#000000]user k. sirintip tel 02-9374555 request on site 02-03-10 time 09.00 am[/color][/size]', '119.42.101.206', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(4436, 58, 2085, 1, 'Thawatchai_S', 36, 'Americana oki 184 / 02-03-10 / 10.58 / LTR No: 421623 / urgent', 1267527628, 'Americana oki 184 / 02-03-10 / 10.58 / LTR No: 421623 / urgent\r\n\r\n[size=10pt][color=#000000]Message Created: 02MAR2010 10:55[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Call Received 02MAR2010 10:52 by Tosama Yosma[/color][/size]\r\n[size=10pt][color=#000000]From Unknown/[/color][/size]\r\n[size=10pt][color=#000000]from company: Happy Holiday Travel and Cruise Co., Ltd.[/color][/size]\r\n[size=10pt][color=#000000]849 851 Soi Sukhumvit 47, Sukhumvit Rd., Wattana[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[color=#000000][size=10pt]Bangkok[/size][size=10pt][/size][/color]\r\n[size=10pt][color=#000000]Phone:+6622613490[/color][/size]\r\n[size=10pt][color=#000000]Fax:+6626624123[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]LTR No: 421623[/color][/size]\r\n[size=10pt][color=#000000]Title: T/Request:Pro Printer[/color][/size]\r\n[size=10pt][color=#000000]Severity: Low[/color][/size]\r\n[size=10pt][color=#000000]Status: Pending Provider[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Description:[/color][/size]\r\n[size=10pt][color=#000000]AGT adv Printer amadeus property paper not feed[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Solution:[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]======= Date: 02Mar10   Time: 10:55   (Mongkol Jokkaew) =======[/color][/size]\r\n[size=10pt][color=#000000]printer oki 184 not feed [/color][/size]\r\n[size=10pt][color=#000000] user k. ausanee tel 02-261-3490[/color][/size]', '119.42.101.206', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0);
INSERT INTO `cdb_posts` (`pid`, `fid`, `tid`, `first`, `author`, `authorid`, `subject`, `dateline`, `message`, `useip`, `invisible`, `anonymous`, `usesig`, `htmlon`, `bbcodeoff`, `smileyoff`, `parseurloff`, `attachment`, `rate`, `ratetimes`, `status`) VALUES
(4437, 58, 2084, 0, 'Jarunee_s', 62, '', 1267528833, '[i=s] แก้ไขล่าสุด Jarunee_s เมื่อ 3-3-2010 08:18 [/i]\n\nJOB STATUS                : 421370\r\nSTAFF ON SITE            : สุชาติ\r\nDATE                           : 27-02-2010\r\nJOB ACS                      : 129823\r\nCHANGE                      : KNOP\r\nCLOSE JOB TIME          : 10.26 น. (02-03-2010)\r\nCONTACT                     : คุณสุขม \r\nACK TIME                     : 09.00น. (02-03-2010)', '58.9.129.203', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4438, 57, 2082, 0, 'Tiwa_P', 38, '', 1267529101, 'Staff On Site : Tienchai   082-331-4039\r\nAcer Job :020310-561\r\nDate :02/03/2010  / Time :14:24\r\nSolution :Ghost Image Set Printer Ro Air Print\r\nChange :Nopart\r\nClose Job :18:20 \r\nComment :\r\nContact : 02-2079181 k.มงคล\r\nComplete :18:20', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4439, 58, 2085, 0, 'Jarunee_s', 62, '', 1267529123, '[i=s] แก้ไขล่าสุด Jarunee_s เมื่อ 3-3-2010 08:20 [/i]\n\nJOB STATUS                : 421623\r\nSTAFF ON SITE             : สุชาติ\r\nDATE                          : 02-03-2010\r\nJOB ACS                      : 129824\r\nSOLUTION                  : SPARE P/T OKI 184T\r\nCLOSE JOB TIME         : 15.29 น. (เกินเวลา 3 ชม.เนื่องจากช่างต้องแก้ไข DRIVER ให้ลูกค้าด้วย)\r\nCONTACT                    : คุณนวรัตน์\r\nACK TIME                    :  14.00 น.', '58.9.129.203', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4440, 57, 2081, 0, 'Narin_K', 52, '', 1267544972, 'เข้าให้บริการแล้ว แต่ยังไม่เรียบร้อยเนื่องจาก hdd เสีย ต้องเปลี่ยน hdd และติดตั้งโปรแกรมให้\r\nแต่เนื่องจากทาง amadeus ได้ปิดทำการแล้ว ต้องเข้าให้บริการพรุ่งนี้อีกครั้งนัดลูกค้า ไม่เกิน 9.30 น.', '117.47.86.19', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14872, 123, 6906, 0, 'Tiwa_P', 38, '', 1328186081, 'Staff On Site : Tiwa - Kuekrit  083-984-4094\r\nJob acer : 310112-654\r\nDate : 31 Jan 12 - 16.25  \r\nSolution :Install vista 9 PC , set Pro Printer 1 PC , set Fax emil\r\nClose Job: 02/02/12 : 16.50\r\nComment : Test OK\r\nContact : 02-2079181 k. วรียศ', '58.9.250.223', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14871, 123, 6916, 1, 'Tiwa_P', 38, 'L innertech acer / 02-02-12 / 18.56 / LTR No: 590626 : Next day', 1328183925, '[font=Calibri][size=3][font=Calibri][size=3]Staff On Site : \r\nJob acer : 310112-\r\nDate : 31-01-12 / 18.56\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\nMessage Created: 02FEB2012 18:51\r\n\r\nCall Received 02FEB2012 18:39 by Warunee Tuwanut\r\nFrom Unknown/\r\nfrom company: Champion Tour & Travel / Khao Talo Br.\r\n112/232 Moo 10, Nongprue, Banglamung,\r\n\r\nCholburi\r\nPhone:+6638\r\nFax:+6638\r\n\r\nLTR No: 590626\r\nTitle: T/Request:CPU\r\nSeverity: High\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nauto shut down \r\n\r\nagt K.somporn tel 038332176\r\n\r\nSolution:\r\n\r\n======= Date: 02Feb12 Time: 18:51 (Mongkol Jokkaew) =======\r\npls on site chk windows can not boot pc acer \r\nuser request on site 09.00 am 03-02-12 K.somporn tel 038 332176\r\n\r\n[/size][/font][/size][/font][b][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0]Mongkol Jokkaew\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1]Technical Support\r\n[/b][/size][/font][/size][/font][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f]Customer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\nmongkol@thaiamadeus.com \r\nwww.thaiamadeus.com\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4444, 57, 2089, 1, 'Tiwa_P', 38, 'ACER DELL/03-03-10/09.48/LTR No: 421973:COMPLETE (SW)', 1267584810, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 3-3-2010 14:52 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff On Site : Tiwa 081-778-0017\r\nAcer Job :020310-561\r\nDate : / Time :\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete :\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2][/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 03MAR2010 09:47\r\n\r\nCall Received 03MAR2010 09:43 by Sakaojai Russameewong\r\nFrom Unknown/\r\nfrom company: Travel Technology Service Co., Ltd.\r\nUnit 2004, 20th Floor, Central Plaza Chaengwattana Office Tower\r\n99 / 9 Moo 2, Chaengwattana Road, Bang Talad, Pakkred\r\nNonthaburi\r\nPhone:+66219384949\r\nFax:+6621938493\r\n\r\nLTR No: 421973\r\nTitle: T/Request:Malware 1A Owned\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nagt suspect that her PC has virus\r\ndell\r\n\r\nSolution:\r\n\r\n======= Date: 03Mar10 Time: 09:47 (Narong Taveerat) =======\r\nPls chk windows and clean virus ,PC slow response contact K. Wanwanus 085-1582523\r\n\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14873, 126, 6917, 1, 'Tiwa_P', 38, 'L innertech acer / 02-02-12 / 18.56 / LTR No: 590626 : (Cholburi) : COMPLETE (S/W)', 1328231625, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 3-2-2012 13:21 [/i]\n\n[font=Calibri][size=3][font=Calibri][size=3]Staff On Site : JJL Cholburi\r\nJob acer : 030212-1\r\nDate : 02-02-12 / 18.56 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\nMessage Created: 02FEB2012 18:51\r\n\r\nCall Received 02FEB2012 18:39 by Warunee Tuwanut\r\nFrom Unknown/\r\nfrom company: Champion Tour & Travel / Khao Talo Br.\r\n112/232 Moo 10, Nongprue, Banglamung,\r\n\r\nCholburi\r\nPhone:+6638\r\nFax:+6638\r\n\r\nLTR No: 590626\r\nTitle: T/Request:CPU\r\nSeverity: High\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nauto shut down \r\n\r\nagt K.somporn tel 038332176\r\n\r\nSolution:\r\n\r\n======= Date: 02Feb12 Time: 18:51 (Mongkol Jokkaew) =======\r\npls on site chk windows can not boot pc acer \r\nuser request on site 09.00 am 03-02-12 K.somporn tel 038 332176\r\n\r\n[/size][/font][/size][/font][b][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0]Mongkol Jokkaew\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1]Technical Support\r\n[/b][/size][/font][/size][/font][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f]Customer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=mongkol@thaiamadeus.com]mongkol@thaiamadeus.com[/email] \r\n[url=http://tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4446, 57, 2090, 1, 'Tiwa_P', 38, 'SVOA DELL / 3-03-10 / 10:20 / LTR No: 421977:COMPLETE', 1267586804, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 3-3-2010 11:38 [/i]\n\nStaff On Site : Tienchai   082-331-4039\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n　\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 03MAR2010 10:13\r\n\r\nCall Received 03MAR2010 09:55 by Tosama Yosma\r\nFrom Unknown/\r\nfrom company: Saw Pornphan Travel & Trading Co., Ltd.\r\n21/31 Soi Ngam Duplee, Rama 4 Rd., Thung Mahamek, Sathorn\r\n\r\nBangkok\r\nPhone:+6626797090\r\nFax:+6622874420\r\n\r\nLTR No: 421977\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nAGT can\'t connect Internet\r\n\r\nSolution:\r\n\r\n======= Date: 03Mar10 Time: 10:12 (Weranon Klaiprayoun) =======\r\n- can\'t access amadeus selling platform\r\n- pls chk lan connection\r\n- contact K.Sasiwimon 02 679-7090\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4447, 57, 2091, 1, 'Tiwa_P', 38, 'acer acer / 03-03-10 / 10.43 / LTR No: 422006:COMPLETE', 1267587908, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 3-3-2010 12:14 [/i]\n\nStaff On Site : Tiwa 081-778-0017\r\nAcer Job :020310-561\r\nDate : / Time :\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete :\r\n\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 03MAR2010 10:40\r\n\r\nCall Received 03MAR2010 10:35 by Worawit Meekeaw\r\nFrom Unknown/\r\nfrom company: A.P.T. Travel Agency / Amata Br\r\n700/75 Moo 5, Klongtumru, Muang,\r\n\r\nCholburi\r\nPhone:\r\nFax:\r\n\r\nLTR No: 422006\r\nTitle: T/Request: Keyboard & Mouse\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\n-Khun Tik cant use mouse.\r\n\r\nSolution:\r\n\r\n======= Date: 03Mar10 Time: 10:39 (Mongkol Jokkaew) =======\r\npls on site change mouse acer 2 pc \r\nuser k. tik tel 038-457-361[/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma]\r\n[/font][font=Times New Roman]\r\n[/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14870, 126, 6915, 1, 'Tiwa_P', 38, 'L Inertech ACER/02-01-12/17.00/LTR No: 590584 : COMPLETE (H/W)', 1328178796, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 3-2-2012 12:51 [/i]\n\nStaff On Site : Pongsak  084-327-0459\r\nJob acer : 020212-682\r\nDate : 02-01-12/17.00\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[b][font=Calibri][size=4][color=#ff0000][font=Calibri][size=4][color=#ff0000][font=Calibri][size=4][color=#ff0000]Pls onsite tomorrow \r\n[/b][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Calibri][size=3][font=Calibri][size=3]\r\nMessage Created: 02FEB2012 16:57\r\n\r\nCall Received 02FEB2012 16:45 by Nichakamol Phruksachat\r\nFrom Unknown/\r\nfrom company: Thaniya Travel Service Co., Ltd.\r\n9/13 Soi Thaniya, Silom Rd., Suriyawongse, Bangrak\r\n\r\nBangkok\r\nPhone:+6622667571\r\nFax:+6622367230\r\n\r\nLTR No: 590584\r\nTitle: Unable to print command (iepj/iep/itr)\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n?khun patcharaporn informed unable print wra/rt\r\n\r\n- effect only her terminal\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 02Feb12 Time: 16:56 (Narong Taveerat) =======\r\nPls chk PC slow response, chk network , routing internet and all print \r\ncontact K. Patcharaporn 02-2667571-6\r\n\r\n[/size][/font][/size][/font][b][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff]Best Regards.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][color=#4181c0][font=Arial][color=#4181c0]Narong Taveerat\r\n[/color][/font][/color][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][font=Tahoma][size=2] [/size][/font][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4449, 57, 2090, 0, 'Tiwa_P', 38, '', 1267591057, 'Staff On Site : Tienchai   082-331-4039\r\nAcer Job : 030310-164\r\nDate : 03-03-2010 / Time : 10:20\r\nSolution : Check Line Internet\r\nChange : No Part\r\nClose Jo: 11:27AM\r\nComment :\r\nContact : 02-2079181 k.ณรงค์\r\nComplet: 11:27', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4451, 57, 2091, 0, 'Tiwa_P', 38, '', 1267593223, 'Staff On Site : Tiwa 081-778-0017\r\nAcer Job :020310-561\r\nDate : / Time : \r\nSolution : Change Mouse 2 Pc\r\nChange : Mouse \r\nClose Job :12:12PM\r\nComment :\r\nContact : 02-2079181 k.สุขุม\r\nComplete : 12:12PM', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4452, 57, 2081, 0, 'Narin_K', 52, 'RE: acer acer /02-03-10 /14.17 /LTR No: 421771:Complete', 1267593845, 'Staff On Site : Narin_k 081-535-3711 \r\nAcer Job :020310-574 \r\nDate : 02/03/2010 / Time :14:17 \r\nSolution : change HDD , Ghost new Image and set new config agian\r\nChange : change HDD 20 Gb\r\nClose Job : 12.15 ( 3/03/2010 )\r\nComment : \r\nContact : 02-2079181 k. มงคล\r\nComplete : 12.15', '202.69.141.253', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4458, 57, 2096, 1, 'Anusorn_P', 48, 'ACER Acer / 03-03-10 / 14:22 / LTR No: 422118:COMPLETE', 1267601625, '[i=s] แก้ไขล่าสุด Anusorn_P เมื่อ 4-3-2010 18:04 [/i]\n\nStaff On Site : \r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 03MAR2010 14:21\r\n\r\nCall Received 03MAR2010 14:14 by Tosama Yosma\r\nFrom Unknown/\r\nfrom company: Chiangmai Air Ticketing Co., Ltd.\r\n301/5 Nimmanhemin Rd., Opposite Rincome Hotel\r\n\r\nChiangmai\r\nPhone:+6653221692\r\nFax:+6653217633\r\n\r\nLTR No: 422118\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nAGT adv 01PC have Virus\r\n\r\nSolution:\r\n\r\n======= Date: 03Mar10 Time: 14:21 (Weranon Klaiprayoun) =======\r\n- agent inform windows hang can\'t access all program\r\n- contact K.Tiwaporn 053 217-450,053 221-692\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4454, 57, 2094, 1, 'Anusorn_P', 48, 'ACER DELL / 03-03-10 / 12:32 / LTR No: 422075:COMPLETE (SW)', 1267595255, '[i=s] แก้ไขล่าสุด Anusorn_P เมื่อ 3-3-2010 18:15 [/i]\n\nStaff On Site : Anusorn_p\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[font=Helv][size=3][font=Helv][size=3]Message Created: 03MAR2010 12:31\r\n\r\nCall Received 03MAR2010 12:28 by Surasak Pongsiri\r\nFrom K. Prisana/\r\nfrom company: Mingfah Holiday Co., Ltd.\r\n117 Tippayanet Rd., T. Haiya, A. Muang\r\n\r\nChiangmai\r\nPhone:+6653275363\r\nFax:+6653271508\r\n\r\nLTR No: 422075\r\nTitle: T/Request:Malware 1A Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n======= Date: 03Mar10 Time: 12:30 (Surasak Pongsiri) =======\r\nagent can\'t open or save file from hotmail and yahoo\r\n\r\nSolution:\r\nACER: Please scan and fix virus\r\n\r\n[/size][/font][/size][/font][b][font=Arial][size=1][color=#104160][font=Arial][size=1][color=#104160][font=Arial][size=1][color=#104160]Best Regards.\r\n[/b][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Helv][size=3][color=#004080][font=Helv][size=3][color=#004080][font=Helv][size=3][color=#004080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0]Surasak Pongsiri \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1]Technical Coordination (Chiangmai Br.)\r\nCustomer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)53 226 336 \r\nF: + 66 (0)53 226 335\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][email=akharate@thaiamadeus.com][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff]surasak@thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/email][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4455, 57, 2095, 1, 'Tiwa_P', 38, 'LACER ACER / 03-03-10 / 12:19 LTR No: 422068:COMPLETE (SW)', 1267595486, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 3-3-2010 14:49 [/i]\n\nStaff On Site : Khipthaseth   084-070-7179\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 03MAR2010 12:19\r\n\r\nCall Received 03MAR2010 12:17 by Janthapim Montmaturapoj\r\nFrom Unknown/\r\nfrom company: A & F Tour Travel Co., Ltd.\r\n120 Kasemkit Building, Ground Floor, Silom Rd., Bangrak\r\n\r\nBangkok\r\nPhone:+66226651056\r\nFax:+6622670364\r\n\r\nLTR No: 422068\r\nTitle: T/Request:Malware 1A Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 03Mar10 Time: 12:19 (Sukhum Wachirapitak) =======\r\nPls check windows pls ctc.K.Suppakarn\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sukhum Wachirapitak\r\n[/color][/font][/color][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=sukhum@thaiamadeus.com]sukhum@thaiamadeus.com[/email]\r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14869, 126, 6913, 0, 'Tiwa_P', 38, '', 1328169798, 'Staff On Site : Pongsak 084-3270459\r\nJob acer : 020212-298\r\nDate : 02-02-12 / 11.56 \r\nSolution : UPS Fail\r\nClose Job: 13.52\r\nComment :\r\nContact : 02-2079181 k. wareeyod', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4459, 57, 2095, 0, 'Tiwa_P', 38, '', 1267602532, 'Staff On Site : Khipthaseth   084-070-7179\r\nAcer Job :030310-357\r\nDate :  / Time :\r\nSolution : Update Virus & Scan Virus\r\nChange : No Part\r\nClose Job: 14.42\r\nComment :\r\nContact : 02-2079181 k.ณรงค์\r\nComplete: 14.42', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4460, 57, 2089, 0, 'Tiwa_P', 38, '', 1267602735, 'Staff On Site : Chumpon 080-209-4243\r\nAcer Job :020310-561\r\nDate : / Time :\r\nSolution : Uninstall Virus & Set Config & Clear Temp\r\nChange : No Part\r\nClose Job :14.31\r\nComment :\r\nContact : 02-2079181 k.สุขุม\r\nComplete :14.31', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4464, 57, 2100, 1, 'Tiwa_P', 38, 'ACER DELL / 03-03-10 / 15:05 / LTR No: 422142:CANCEL', 1267604611, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 4-3-2010 08:30 [/i]\n\nStaff On Site : Pongsak   083-499-6500\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 03MAR2010 14:58\r\n\r\nCall Received 03MAR2010 14:41 by Janthapim Montmaturapoj\r\nFrom Unknown/\r\nfrom company: American Express / ESCAP\r\n1st Floor, United Nation Building B, Rajadamnern Avenue, Pranakorn\r\n\r\nBangkok\r\nPhone:+6622882828\r\nFax:+6622883110\r\n\r\nLTR No: 422142\r\nTitle: T/Request:Pro Printer\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nPrint not completed.\r\n\r\nSolution:\r\n\r\n======= Date: 03Mar10 Time: 14:57 (Weranon Klaiprayoun) =======\r\n- print not complete 1 pc\r\n- agent relocate com 1 pc \r\n- pls chk driver & connection\r\n- contact K.Pranorm 02 288-2821\r\n- agent request onsite on 04-03-10 8.30am\r\n\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(4465, 57, 2101, 1, 'Tiwa_P', 38, 'ACER DELL / 03-03-10 / 15:10 LTR No: 422155:COMPLETE (SW)', 1267604611, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 4-3-2010 13:55 [/i]\n\nStaff On Site : Khipthaseth   084-070-7179\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 03MAR2010 15:10\r\n\r\nCall Received 03MAR2010 14:50 by Janthapim Montmaturapoj\r\nFrom Unknown/\r\nfrom company: CK Travel Services / Sri Mahajak\r\n46 Mahajak Building, 5th Floor, Sukhumvit Soi 3, Klongtoey, Wattana\r\n\r\nBangkok\r\nPhone:+6622560038\r\nFax:+6622543009\r\n\r\nLTR No: 422155\r\nTitle: T/Request:1A Selling Platform-Slow response\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nK.Porn has complained that Amadeus Selling Platform at her office (5 terminals) are very slow response. Not sure that the problem comes from bandwitch or virus in computer.\r\n\r\nSolution:\r\n\r\n======= Date: 03Mar10 Time: 15:10 (Sukhum Wachirapitak) =======\r\nPls check Network and check Virus all Pc total 5 PCs ctc.K.Porn\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sukhum Wachirapitak\r\n[/color][/font][/color][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=sukhum@thaiamadeus.com]sukhum@thaiamadeus.com[/email]\r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4467, 57, 2100, 0, 'Tiwa_P', 38, '', 1267605193, 'Agent Request Onsite On 04-03-10  8.30AM', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4468, 57, 2102, 1, 'Tiwa_P', 38, 'ACER DELL/03-03-10/15.39/LTR No: 422174:COMPLETE (SW)', 1267606109, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 4-3-2010 13:35 [/i]\n\nStaff On Site : \r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 03MAR2010 15:38\r\n\r\nCall Received 03MAR2010 15:30 by Areerat Kittivanidchawat\r\nFrom Unknown/\r\nfrom company: Travel Technology Service Co., Ltd.\r\nUnit 2004, 20th Floor, Central Plaza Chaengwattana Office Tower\r\n99 / 9 Moo 2, Chaengwattana Road, Bang Talad, Pakkred\r\nNonthaburi\r\nPhone:+66219384949\r\nFax:+6621938493\r\n\r\nLTR No: 422174\r\nTitle: T/Request:OS or IE 1A Owned\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n- K.Wanwanat informed that unable to access Vista after scan Virus.\r\n\r\nSolution:\r\n\r\n- Transfer to technical (K.Narong)\r\n======= Date: 03Mar10 Time: 15:37 (Narong Taveerat) =======\r\n\r\nPls reinstall windows and amadeus product contact K. Wanwanas 085-1582523\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Narong Taveerat[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4466, 57, 2101, 0, 'Tiwa_P', 38, '', 1267605008, 'ได้ทำการติดต่อ K.Porn แล้ว ไม่สะดวกให้เข้าไป Service ในวันนี้\r\nจึงนัดให้เข้าทำการ Service ในวันที่ 04-03-2010 เวลา 10.00Am\r\n\r\nได้ติดต่อ Pending Case กับทาง Amadeus K.วีรนนท์', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4469, 57, 2102, 0, 'Tiwa_P', 38, '', 1267606751, 'ได้ทำการติดต่อทาง K.Wanwanas เพื่อิดต่อเข้าไป Service เนื่องจาก User ไม่สะดวกให้เข้า Service ในวันนี้\r\nจึงได้นัดเข้า Service ในวันที่ 04-03-2010 เวลา 10.00AM\r\nจึงได้ติดต่อทาง Amadeus เพื่อแจ้ง Pending Case รับเรื่องโดยคุณ วีรนนท์', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4471, 57, 2104, 1, 'Tiwa_P', 38, 'LMETRO ACER / 03-03-10 / 16:05 LTR No: 422197:COMPLETE (SW)', 1267608429, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 4-3-2010 13:54 [/i]\n\nStaff On Site : Khipthaseth   084-070-7179\r\nAcer Job :030310-673\r\nDate : 04/03/2010 / Time :8:30\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :-\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 03MAR2010 16:05\r\n\r\nCall Received 03MAR2010 15:57 by Tosama Yosma\r\nFrom Unknown/\r\nfrom company: Joy Travel Service Ltd.\r\n56 Narathivasratchanakarin Rd., Silom, Bangrak\r\n\r\nBangkok\r\nPhone:+6626352101\r\nFax:+6622366540\r\n\r\nLTR No: 422197\r\nTitle: T/Request: Monitor\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nAGT adv monitor-ACER no power\r\n\r\nSolution:\r\n\r\n======= Date: 03Mar10 Time: 16:04 (Sukhum Wachirapitak) =======\r\nUnable to access windows ctc.K.Jang\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sukhum Wachirapitak\r\n[/color][/font][/color][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=sukhum@thaiamadeus.com]sukhum@thaiamadeus.com[/email]\r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4472, 57, 2104, 0, 'Tiwa_P', 38, '', 1267608939, 'เนื่องจาก User ไม่สะดวกให้เข้าในวันนี้ จึงได้ทำการนัดเป็นวันที่ 04-03-2010 เวลา 8.30AM\r\n\r\nได้ติดต่อทาง Amadeus คุณสุขม เป็นผู้รับเรื่องครับ', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4473, 57, 2105, 1, 'Tiwa_P', 38, 'ACER acer/3-03-10/17.05/LTR No: 422213:COMPLETE (SW)', 1267611233, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 4-3-2010 13:29 [/i]\n\nStaff On Site : Pongsak   083-499-6500\r\nAcer Job :020310-561\r\nDate : / Time :\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete :\r\n\r\n[b][font=Arial][size=5][color=#ff0000][font=Arial][size=5][color=#ff0000][font=Arial][size=5][color=#ff0000]Pls onsite on 4 Mar at morning\r\n[/b][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]\r\nMessage Created: 03MAR2010 17:02\r\n\r\nCall Received 03MAR2010 16:31 by Warunee Tuwanut\r\nFrom Unknown/\r\nfrom company: Family Travel Service Co., Ltd.\r\n122/49 Soi Watrajsitharam, Charalsanitwong 12 Rd., Thapra, Bangkok-yai\r\n\r\nBangkok\r\nPhone:+6628619834\r\nFax:+6628619835\r\n\r\nLTR No: 422213\r\nTitle: T/Request:CPU-got virus\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n======= Date: 03Mar10 Time: 16:59 (Nawarat Tuntikapong) =======\r\n- Windows slow response\r\n\r\nSolution:\r\n======= Date: 03Mar10 Time: 17:01 (Nawarat Tuntikapong) =======\r\n- Acer Team, Pls re-install windows and Amadeus product\r\n- Contact K.Kriangkai 081-3125511, 02-891 1154\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4474, 43, 2065, 0, 'Tiwa_P', 38, '', 1267611708, 'Staff On Site : Tienchai   082-331-4039\r\nAcer Job :260210-464\r\nDate : 26/02/2010\r\nSolution :Ghost Image\r\nChange :\r\nClose Job :27/02/2010 : 11:21\r\nComment :\r\nContact : 02-2079181 k.สุขุม\r\nComplete :27/02/2010 : 11:21', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4475, 43, 2106, 1, 'Anusorn_P', 48, 'ACER ACER / 27-02-10 / 10:26 LTR No: 421360:COMPLETE (SW)', 1267613631, '[i=s] แก้ไขล่าสุด Anusorn_P เมื่อ 3-3-2010 17:57 [/i]\n\nStaff On Site : Anusorn_p\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n　\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 27FEB2010 10:26\r\n\r\nCall Received 27FEB2010 10:24 by Sukhum Wachirapitak\r\nFrom Unknown/\r\nfrom company: Manit Travel Chiangmai Ltd., Part.\r\n143 Rajawongse Rd., A. Muang\r\n\r\nChiangmai\r\nPhone:+6653251825\r\nFax:+6653251417\r\n\r\nLTR No: 421360\r\nTitle: T/Request:OS or IE 1A Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 27Feb10 Time: 10:25 (Sukhum Wachirapitak) =======\r\nPls check windows this PC in the Cathay office\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sukhum Wachirapitak\r\n[/color][/font][/color][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=sukhum@thaiamadeus.com]sukhum@thaiamadeus.com[/email]\r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4476, 43, 2106, 0, 'Anusorn_P', 48, '', 1267613851, 'Staff On Site : Anusorn_p\r\nAcer Job :270210-38\r\nDate : 27/02/2010 / Time :10:26\r\nSolution :Back up data,clone image and set printer\r\nChange :No part\r\nClose Jo:11:27\r\nComment :\r\nContact : 02-2079181 k.นวรัตน์\r\nComplet:11:27', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4477, 57, 2107, 1, 'Tiwa_P', 38, 'ACER Access /03-03-10 /17.32 /LTR No: 422243:COMPLETE', 1267614332, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 8-3-2010 14:44 [/i]\n\nStaff On Site : \r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[font=Arial][size=2][font=Arial][size=2]\r\nMessage Created: 03MAR2010 17:24\r\n\r\nCall Received 03MAR2010 17:23 by Sakdipad Jaimun\r\nFrom Unknown/\r\nfrom company: Jasmin International Travel & Trading Co., Ltd.\r\n2084 New Petchburi Rd., Huaykwang, Bangkapi\r\n\r\nBangkok\r\nPhone:+6623196400\r\nFax:+6623192430\r\n\r\nLTR No: 422243\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 03Mar10 Time: 17:24 (Sakdipad Jaimun) =======\r\nPls on site install amadeus selling platform 1 PC.\r\nCID : 070342431807 ATID : 58 664B9A\r\nOffice ID : BKKTG21H5\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sakdipad Jaimun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Coordination Officer,[/b][/size][/font][/size][/font][font=Times New Roman][size=2][color=#2f2f2f][font=Times New Roman][size=2][color=#2f2f2f][font=Times New Roman][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)77 963 109\r\nF: + 66 (0)77 963 110\r\n[email=sakdipad@thaiamadeus.com]sakdipad@thaiamadeus.com[/email] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4478, 57, 2094, 0, 'Anusorn_P', 48, '', 1267614890, 'Staff On Site : Anusorn_p\r\nAcer Job :\r\nDate : 03/03/2010 / Time :12:32\r\nSolution :Clear Temp IE\r\nChange :Nopart\r\nClose Jo:17:44\r\nComment :\r\nContact : 02-2079181 k.สุขุม\r\nComplet:17:44', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4479, 57, 2096, 0, 'Anusorn_P', 48, '', 1267615057, 'เนื่องจาก ลูกค้า สะดวกให้เข้าดำเนินการในวันที่ 04/03/2010 9:30 ได้ทำการ Update กับคุณ มงคล amadeus แล้วครับ', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4480, 57, 2083, 0, 'Anusorn_P', 48, '', 1267621156, 'Staff On Site :  Chumpon   080-209-4243\r\nAcer Job :020310-716\r\nDate :02/03/2010  / Time :15:45\r\nSolution :Install Vista Add Printter\r\nChange :No Part\r\nClose Job :03/03/2010 : 18:26\r\nComment :\r\nContact : 02-2079181 k.สุขุม\r\nComplete :03/03/2010 : 18:26', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4481, 57, 2100, 0, 'Tiwa_P', 38, '', 1267666198, 'Staff On Site : Pongsak   083-499-6500\r\nAcer Job :030310-548\r\nDate : 03/03/2010 / Time :15:05\r\nSolution :ลูกค้ายกเลิกงานซ่อม\r\nChange :-\r\nClose Jo:-\r\nComment :-\r\nContact : 02-2079181 k.วีรนนท์\r\nComplet:-\r\n\r\nSorry, Pls cancel this job (agt able to used)\r\n \r\nMessage Created: 03MAR2010 14:58\r\n \r\nCall Received 03MAR2010 14:41 by Janthapim Montmaturapoj\r\nFrom Unknown/\r\nfrom company: American Express / ESCAP\r\n1st Floor, United Nation Building B, Rajadamnern Avenue, Pranakorn\r\n \r\nBangkok\r\nPhone:+6622882828\r\nFax:+6622883110\r\n \r\nLTR No: 422142\r\nTitle: T/Request:Pro Printer\r\nSeverity: Low\r\nStatus: Open\r\n \r\nDescription:\r\nPrint not completed.\r\n \r\nSolution:\r\n \r\n======= Date: 03Mar10   Time: 14:57   (Weranon Klaiprayoun) =======\r\n- print not complete 1 pc\r\n- agent relocate com 1 pc \r\n- pls chk driver & connection\r\n- contact K.Pranorm 02 288-2821\r\n- agent request onsite on 04-03-10 8.30am\r\n \r\n \r\nWeranon  Klaiprayoun \r\nTechnical Support, Customer Service \r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email]weranon@thaiamadeus.com[/email] \r\n[url]www.thaiamadeus.com[/url]', '203.150.200.66', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(4482, 57, 2108, 1, 'Chanin_J', 56, 'ACER acer /04-03-10 /09:33 /LTR No: 422329  -  COMPLETE', 1267670768, '[i=s] แก้ไขล่าสุด Chanin_J เมื่อ 4-3-2010 12:30 [/i]\n\nStaff on site: Engineer Name Chanin J. Tel. no.0894685344\r\nDate: 04/03/2010    Time: 09.34\r\nJOB Acer : 040310-89\r\nSolution : \r\nChange Hardware:s/n:\r\nClosed job : \r\nComment :\r\nContact 02 207-9181:\r\n\r\n\r\n****************************\r\n\r\n[font=Arial][size=3][font=Arial][size=3]Message Created: 04MAR2010 09:31\r\n\r\nCall Received 04MAR2010 09:28 by Ekkapong Nganpongsa\r\nFrom K.Mook/\r\nfrom company: Sunny Tours Co., Ltd. / HDY\r\n1 Soi Hadyai City, Hat Yai\r\n\r\nSongkhla\r\nPhone:+6674354444\r\nFax:+6674237487\r\n\r\nLTR No: 422329\r\nTitle: T/Request:CPU-got virus\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n======= Date: 04Mar10 Time: 09:30 (Ekkapong Nganpongsa) =======\r\nAgent inform 2PC ACER got virus and slow respond.\r\n\r\n\r\nSolution:\r\n======= Date: 04Mar10 Time: 09:31 (Ekkapong Nganpongsa) =======\r\nAcer team pls ghost windows 2PC \r\nPlease set workgroup to SUNNY and test printer sharing\r\nContact agent k.mook dep tour\r\n\r\n[/size][/font][/size][/font][font=Arial][size=2][color=#000080][font=Arial][size=2][color=#000080][font=Arial][size=2][color=#000080]\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0]Best Regards.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Ekkapong Nganpongsa[/b][/color][/font][/color][/font][font=Times New Roman][size=2][color=#5f5f5f][font=Times New Roman][size=2][color=#5f5f5f][font=Times New Roman][size=2][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Technical Coordination Officer,\r\nCustomer Service.\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)74 245 333 \r\nF: + 66 (0)74 246 233 \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Times New Roman][color=#0000ff][font=Times New Roman][color=#0000ff][/u][/color][/font][/color][/font][email=nawarat@thaiamadeus.com][font=Times New Roman][color=#808080][font=Times New Roman][color=#808080]ekkapong@thaiamadeus.com[/color][/font][/color][/font][/email][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Times New Roman][color=#0000ff][font=Times New Roman][color=#0000ff][/u][/color][/font][/color][/font][url=http://www.thaiamadeus.com/][font=Times New Roman][color=#808080][font=Times New Roman][color=#808080]www.thaiamadeus.com[/color][/font][/color][/font][/url][font=Arial][size=2][color=#c0c0c0][font=Arial][size=2][color=#c0c0c0][font=Arial][size=2][color=#c0c0c0] \r\n[img=149,69]http://www.tg1a.com/TECHNICAL/Image7.gif[/img]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '113.53.119.201', 0, 0, 1, 0, 0, -1, 0, 0, 0, 0, 0),
(4483, 57, 2109, 1, 'Tiwa_P', 38, 'ACER DELL / 04-03-10 / 9:05 / LTR No: 422286:COMPLETE (SW)', 1267676797, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 4-3-2010 11:28 [/i]\n\nStaff On Site : Pongsak   083-499-6500\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 04MAR2010 09:00\r\n\r\nCall Received 04MAR2010 08:41 by Chiraphong Khumkhrong\r\nFrom Unknown/\r\nfrom company: American Express / ESCAP\r\n1st Floor, United Nation Building B, Rajadamnern Avenue, Pranakorn\r\n\r\nBangkok\r\nPhone:+6622882828\r\nFax:+6622883110\r\n\r\nLTR No: 422286\r\nTitle: T/Request:Pro Printer\r\nSeverity: Low\r\nStatus: Solved by Provider\r\n\r\nDescription:\r\n======= Date: 04Mar10 Time: 08:44 (Chiraphong Khumkhrong) =======\r\n# agent tell that printer print not like it shows on monitor\r\n\r\n[b]Solution:\r\n[/b]======= Date: 04Mar10 Time: 08:59 (Nawarat Tuntikapong) =======\r\n- printer print duplicate line , only this PC\r\n- Acer Team, Pls check driver printer\r\n- contact K.Pranorm 02 288-2821\r\n[/size][/font][/size][/font][font=CordiaUPC][size=4][color=#0000ff][font=CordiaUPC][size=4][color=#0000ff][font=CordiaUPC][size=4][color=#0000ff]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff]Best Regards.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][color=#4181c0][font=Arial][color=#4181c0]Nawarat Tuntikapong[/color][/font][/color][/font][font=Arial][size=2][color=#008080][font=Arial][size=2][color=#008080][font=Arial][size=2][color=#008080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][font=Tahoma][size=2] [/size][/font][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=nawarat@thaiamadeus.com]nawarat@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(4484, 57, 2109, 0, 'Tiwa_P', 38, '', 1267676874, 'Staff On Site : Pongsak   083-499-6500\r\nAcer Job :\r\nDate : 04/03/2010 / Time :9:05\r\nSolution :Chack Printter Chack ConFig\r\nChange :No part\r\nClose Jo:11:20\r\nComment :\r\nContact : 02-2079181 k.มงคล\r\nComplet:11:20', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4485, 57, 2110, 1, 'Anusorn_P', 48, 'Acer Acer / 04-03-10 / 11:56 / LTR No: 422453:COMPLETE', 1267679034, '[i=s] แก้ไขล่าสุด Anusorn_P เมื่อ 4-3-2010 17:59 [/i]\n\nStaff On Site : Anusorn_p\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[font=Helv][size=3][font=Helv][size=3]Message Created: 04MAR2010 11:55\r\n\r\nCall Received 04MAR2010 11:53 by Surasak Pongsiri\r\nFrom Unknown/\r\nfrom company: Kamon Tour & Travel\r\n137/1 Moon Muang Rd., T. Sriphoom, A. Maung\r\n\r\nChiangmai\r\nPhone:+6653418960\r\nFax:+6653418963\r\n\r\nLTR No: 422453\r\nTitle: T/Request:Malware 1A Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n======= Date: 04Mar10 Time: 11:54 (Surasak Pongsiri) =======\r\nagent can\'t open IE\r\n\r\nSolution:\r\n\r\n======= Date: 04Mar10 Time: 11:54 (Surasak Pongsiri) =======\r\nACER: Please scan and fix virus\r\n\r\n[/size][/font][/size][/font][b][font=Arial][size=1][color=#104160][font=Arial][size=1][color=#104160][font=Arial][size=1][color=#104160]Best Regards.\r\n[/b][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Helv][size=3][color=#004080][font=Helv][size=3][color=#004080][font=Helv][size=3][color=#004080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0]Surasak Pongsiri \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1]Technical Coordination (Chiangmai Br.)\r\nCustomer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)53 226 336 \r\nF: + 66 (0)53 226 335\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][email=akharate@thaiamadeus.com][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff]surasak@thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/email][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4487, 57, 2108, 0, 'Chanin_J', 56, '', 1267680595, 'ACER acer /04-03-10 /09:33 /LTR No: 422329 - COMPLETE\r\n\r\nStaff on site: Engineer Name Chanin J. Tel. no.0894685344\r\nDate: 04/03/2010    Time: 09.34\r\nJOB Acer : 040310-89\r\nSolution : Ghost new windows from master image 2 unit\r\nChange Hardware:s/n:\r\nClosed job : 11.38\r\nComment :\r\nContact 02 207-9181: K.Weeranon', '113.53.118.135', 0, 0, 1, 0, -1, -1, 0, 0, 0, 0, 0),
(4488, 57, 2111, 1, 'Tiwa_P', 38, 'SVOA DELL / 04-03-10 / 13:18 / LTR No: 422487:COMPLETE', 1267683977, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 4-3-2010 15:55 [/i]\n\nStaff On Site : Tienchai   082-331-4039\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 04MAR2010 13:11\r\n\r\nCall Received 04MAR2010 12:56 by Warunee Tuwanut\r\nFrom Unknown/\r\nfrom company: Air Channel Co., Ltd.\r\n140/15 ITF Tower Bldg, 10 th Floor, Silom Rd., Siriyawongse, Bangrak\r\n\r\nBangkok\r\nPhone:+6622316142\r\nFax:+6622316148\r\n\r\nLTR No: 422487\r\nTitle: T/Request:DSL-Modem\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 04Mar10 Time: 13:10 (Weranon Klaiprayoun) =======\r\n- can\'t access amadeus selling platform\r\n- contact K.Ta 02 231-6142-6\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(4489, 57, 2105, 0, 'Tiwa_P', 38, '', 1267684134, 'Staff On Site : Pongsak   083-499-6500\r\nAcer Job :020310-561\r\nDate :04/03/2010 / Time :10:00\r\nSolution :GHost Image Install Vista Add Driver Print\r\nChange :No Part\r\nClose Job :13:23\r\nComment :-\r\nContact : 02-2079181 k.วีรนนท์\r\nComplete :13:23', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0);
INSERT INTO `cdb_posts` (`pid`, `fid`, `tid`, `first`, `author`, `authorid`, `subject`, `dateline`, `message`, `useip`, `invisible`, `anonymous`, `usesig`, `htmlon`, `bbcodeoff`, `smileyoff`, `parseurloff`, `attachment`, `rate`, `ratetimes`, `status`) VALUES
(4490, 57, 2102, 0, 'Tiwa_P', 38, '', 1267684527, 'Staff On Site : Tienchai   082-331-4039\r\nAcer Job :030310-614\r\nDate :04/03/2010  / Time :10:00\r\nSolution :Ghost Image Chack Network Set Printer\r\nChange :No Part\r\nClose Jo:11:46\r\nComment :-\r\nContact : 02-2079181 k.มงคล\r\nComplet:11:46', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4491, 57, 2104, 0, 'Tiwa_P', 38, '', 1267685603, 'Staff On Site : Khipthaseth   084-070-7179\r\nAcer Job :030310-673\r\nDate : 04/03/2010 / Time :8:30\r\nSolution :Ghost Image 1PC\r\nChange :No Part\r\nClose Jo:9:20\r\nComment :-\r\nContact : 02-2079181 k.นวรัตน์\r\nComplet:9:20', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4492, 57, 2101, 0, 'Tiwa_P', 38, '', 1267685862, 'Staff On Site : Khipthaseth   084-070-7179\r\nAcer Job :030310-553,554,560,563,566\r\nDate :04/03/2010  / Time :10:00\r\nSolution :Clean Virus Add Route 5 Unit\r\nChange :No Part\r\nClose Jo:12:01\r\nComment :-\r\nContact : 02-2079181 k.นวรัตน์\r\nComplet:12:01', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4493, 57, 2107, 0, 'Tiwa_P', 38, '', 1267686107, 'เนื่องจากติดต่อลูกค้าไม่ได้ รอการติดต่อกลับ จึง Pending ไว้ก่อน ได้ Update กับทาง amadeus ที่คุณ นวรัตน์ แล้วครับ', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4494, 57, 2111, 0, 'Tiwa_P', 38, '', 1267692919, 'Staff On Site : Tienchai   082-331-4039\r\nAcer Job : 040310-348\r\nDate : 04-03-2010 / Time : \r\nSolution : Add Route & Change Mouse\r\nChange : Mouse\r\nClose Jo: 15.16Pm\r\nComment :\r\nContact : 02-2079181 k.วีรนนท์\r\nComplet: 15.16Pm', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4495, 57, 2112, 1, 'Tiwa_P', 38, 'ACER acer/4-03-10/14:55/LTR No: 422533:COMPLETE (SW)', 1267698320, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 5-3-2010 11:59 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff On Site : Pongsak 083-499-6500\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n\r\nMessage Created: 04MAR2010 14:49\r\n\r\nCall Received 04MAR2010 14:24 by Areerat Kittivanidchawat\r\nFrom Unknown/\r\nfrom company: American Express / Unicef Br.\r\n19 Phra Ar-Thit Rd., Pranakorn\r\n\r\nBangkok\r\nPhone:+6623569499\r\nFax:\r\n\r\nLTR No: 422533\r\nTitle: Amadeus Selling Platform - Slow response\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\n[b]Description:\r\n[/b]======= Date: 04Mar10 Time: 14:28 (Areerat Kittivanidchawat) =======\r\n- K.patsamol informed that Vista slow response.\r\n\r\n[b]Solution:\r\n[/b]======= Date: 04Mar10 Time: 14:49 (Nawarat Tuntikapong) =======\r\n- Agt informed that PC and internet slow response\r\n- Acer Team, Pls check windows scan virus and LAN connection on all PC\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4496, 57, 2112, 0, 'Tiwa_P', 38, '', 1267698391, 'ติดต่อทางคุณ ภัสมล เรียบร้อยแล้ว คุณ ภัสมล ไม่สะดวกให้เข้าในวันนี้จึงได้นัดเข้าวันที่ 05-02-2010 เวลา 9.00AM\r\n\r\nทำการ Pending Case กับ Amadeus รับเรื่องโดย คุณ สุขุม', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4497, 57, 2110, 0, 'Anusorn_P', 48, '', 1267700350, 'Staff On Site : Anusorn_p\r\nAcer Job :040310-274\r\nDate : 04-03-2010 / Time :\r\nSolution : Ghost Image\r\nChange : No Part\r\nClose Jo: 16.53Pm\r\nComment :\r\nContact : 02-2079181 k.วีรนนท์\r\nComplet: 16.53Pm', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4498, 57, 2096, 0, 'Anusorn_P', 48, '', 1267700613, 'Staff On Site : Anusorn_P\r\nAcer Job : 030310-491\r\nDate : 04-02-2010 / Time :\r\nSolution : Clear Temp File & Scan Virus\r\nChange : No Part\r\nClose Job: 11.17\r\nComment :\r\nContact : 02-2079181 k.มงคล\r\nComplet: 11.17', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4499, 57, 2113, 1, 'Tiwa_P', 38, 'acer hp / 04-03-10 / 17.37 / LTR No: 422628:COMPLETE (SW)', 1267700815, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 5-3-2010 10:11 [/i]\n\nStaff On Site : Tiwa_P 081-778-0017\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n\r\nAgent request on site 05-03-10 time 09.00 am \r\nMessage Created: 04MAR2010 17:33\r\n\r\nCall Received 04MAR2010 17:13 by Tosama Yosma\r\nFrom Unknown/\r\nfrom company: Ease Travel Co., Ltd.\r\n942/79-80 Charn Issara Tower, 2nd Floor, Rama IV road,\r\nSuriyawong, Bangrak,\r\nBangkok\r\nPhone:+6622668295\r\nFax:+6622668301\r\n\r\nLTR No: 422628\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nAGT adv 01PC auto matic shut down\r\n\r\nSolution:\r\n\r\n======= Date: 04Mar10   Time: 17:33   (Mongkol Jokkaew) =======\r\npls on site clean virus 1 pc computer HP \r\nuser k.panumart tel 02-266-8295', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4500, 57, 2113, 0, 'Tiwa_P', 38, '', 1267700831, 'Agent request on site 05-03-10 time 09.00 am', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4501, 43, 2055, 0, 'Narin_K', 52, 'RE: ACER ACER / 24-02-10 / 17:40 / LTR No: 420703:Complete (H/W,S/W)', 1267702052, '[size=2][font=Arial]Staff : Narin K  081-5353711\r\nDate :  4/03/2010 Time : [/font]\r\n[font=Arial]Job Acer : [/font][/size][font=Arial]\r\n[size=2]Solution :  up to memory 512 mb \r\nChenge Hardware : add new morory 256*2  ( 2 PC )\r\nClose Job : 18.03 \r\nComment :  มี 1 เครื่องที่เพิ่มแรมแล้ว แต่ก้อยังช้าอยู่ ลูกค้าจะทำการ backup data ก่อนแล้วจะแจ้งให้เข้ามาติดตั้งโปรแกรมใหม่อีกครั้งครับ[/size][/font]\r\n[font=Arial][size=2]Contact Amadeus :  คุณวีระนนท์[/size][/font]\r\nclose : 18.03', '117.47.110.45', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4502, 57, 2113, 0, 'Tiwa_P', 38, '', 1267758636, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 5-3-2010 16:02 [/i]\n\nStaff On Site : Pongsak   083-499-6500\r\nAcer Job :\r\nDate : 05/03/2010 / Time :9:00\r\nSolution :Install Antivirus and Clean Virus 1 PC\r\nChange :-\r\nClose Jo:9:07\r\nComment :-\r\nContact : 02-2079181 k.นวรัตน์\r\nComplet:9:07', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4503, 57, 2112, 0, 'Tiwa_P', 38, '', 1267758811, 'มีอีก 1 PC User ต้องการให้ ลง Windows ใหม่', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4504, 58, 2114, 1, 'Thawatchai_S', 36, 'Americana oki 390 / 4-03-10 / 10:34 / LTR No: 422384', 1267759743, 'Americana oki 390 / 4-03-10 / 10:34 / LTR No: 422384\r\n\r\n[color=#000000][size=10pt]Message Created: 04MAR2010 10:33[/size][/color]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Call Received 04MAR2010 10:23 by Rungruchee Bunphoei[/color][/size]\r\n[size=10pt][color=#000000]From Unknown/[/color][/size]\r\n[size=10pt][color=#000000]from company: Erawan Air Co., Ltd.[/color][/size]\r\n[color=#000000][size=10pt]128/54 Phayathai Plaza Building, 6th Floor, Room J, Phayathai Rd., Rajthevee[/size][/color]\r\n[color=#000000][size=10pt] [/size][/color]\r\n[size=10pt][color=#000000]Bangkok[/color][/size]\r\n[size=10pt][color=#000000]Phone:+6622165916[/color][/size]\r\n[color=#000000][size=10pt]Fax:+6622165884[/size][/color]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]LTR No: 422384[/color][/size]\r\n[size=10pt][color=#000000]Title: T/Request:Pro Printer - oki 390[/color][/size]\r\n[size=10pt][color=#000000]Severity: Low[/color][/size]\r\n[color=#000000][size=10pt]Status: Pending Provider[/size][/color]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[b][size=10pt][color=#000000]Description:[/color][/size][/b]\r\n[color=#000000][size=10pt]K.Jatuporn reported that printer 390 does not run.[/size][/color]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[b][size=10pt][color=#000000]Solution:[/color][/size][/b]\r\n[size=10pt][color=#000000]======= Date: 04Mar10   Time: 10:31   (Nawarat Tuntikapong) =======[/color][/size]\r\n[size=10pt][color=#000000]- Paper can\'t feed[/color][/size]\r\n[size=10pt][color=#000000]- Americana Team, Pls check printer OKI 390[/color][/size]\r\n[color=#000000][size=10pt]- Contact K.Jatuporn[/size][/color]\r\n[font=CordiaUPC][size=14pt][font=Times New Roman] [/font][/size][/font]', '119.42.102.245', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(4505, 58, 2115, 1, 'Thawatchai_S', 36, 'Americana OKI184 / 04-03-10 / 16:00 LTR No: 422584', 1267759802, 'Americana OKI184 / 04-03-10 / 16:00 LTR No: 422584\r\n\r\n[color=#000000][size=10pt]Message Created: 04MAR2010 16:00[/size][/color]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Call Received 04MAR2010 15:57 by Nichakamol Phruksachat[/color][/size]\r\n[size=10pt][color=#000000]From Unknown/[/color][/size]\r\n[size=10pt][color=#000000]from company: Charal Business Chiangmai Group (1991) / Suriwong Br.[/color][/size]\r\n[color=#000000][size=10pt]942/169 Charn Issara Tower, 24th Floor, Rama 4 Rd., Bangrak[/size][/color]\r\n[color=#000000][size=10pt] [/size][/color]\r\n[size=10pt][color=#000000]Bangkok[/color][/size]\r\n[size=10pt][color=#000000]Phone:+6622673232[/color][/size]\r\n[color=#000000][size=10pt]Fax:+6622675045[/size][/color]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]LTR No: 422584[/color][/size]\r\n[size=10pt][color=#000000]Title: Unable to print command (iepj/iep/itr)[/color][/size]\r\n[size=10pt][color=#000000]Severity: Low[/color][/size]\r\n[color=#000000][size=10pt]Status: Pending Provider[/size][/color]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Description:[/color][/size]\r\n[color=#000000][size=10pt]head printer has broke[/size][/color]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[color=#000000][size=10pt]Solution:[/size][/color]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]======= Date: 04Mar10   Time: 15:59   (Sukhum Wachirapitak) =======[/color][/size]\r\n[size=10pt][color=#000000]Print head OKI184 has problem pls change ctc.K.Thitima[/color][/size]', '119.42.102.245', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4506, 57, 2116, 1, 'Tiwa_P', 38, 'ACER Access /05-03-10 /09:43 /LTR No: 422694:COMPLETE (SW)', 1267759845, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 5-3-2010 13:53 [/i]\n\nStaff On Site : Tienchai   082-331-4039\r\nAcer Job :050310-123\r\nDate : / Time :\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete :\r\n\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 05MAR2010 09:40\r\n\r\nCall Received 05MAR2010 09:38 by Ekkapong Nganpongsa\r\nFrom K. Yuppadee/\r\nfrom company: Roongthong Tour And Service\r\n2332 New Petchburi Rd., Bangkapi, Huaykwang\r\n\r\nBangkok\r\nPhone:+6623140805\r\nFax:+6623191481\r\n\r\nLTR No: 422694\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 05Mar10 Time: 09:40 (Ekkapong Nganpongsa) =======\r\nACER team pls onsite install amadeus selling platform 2PC\r\nCID: 428500239470 ATID: 58 663819\r\nCID: 988559936166 ATID: 58 66363D\r\nUnder Office ID BKKTG21HB\r\nContact agent k.yuppadee\r\n\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4507, 58, 2117, 1, 'Thawatchai_S', 36, 'Americana OKI-184 / 05-05-10 / 10:05 / LTR No: 422689', 1267759862, 'Americana OKI-184 / 05-05-10 / 10:05 / LTR No: 422689\r\n\r\n[size=10pt][color=#000000]Message Created: 05MAR2010 09:52[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Call Received 05MAR2010 09:11 by Worawit  Meekeaw[/color][/size]\r\n[size=10pt][color=#000000]From Unknown/[/color][/size]\r\n[size=10pt][color=#000000]from company: Golden Holiday Service[/color][/size]\r\n[size=10pt][color=#000000]47/11 Charansanitwong 9/1Rd.,Thaphra, Bangkokyai[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[color=#000000][size=10pt]Bangkok[/size][size=10pt][/size][/color]\r\n[size=10pt][color=#000000]Phone:+6624115757[/color][/size]\r\n[size=10pt][color=#000000]Fax:+6624116054[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]LTR No: 422689[/color][/size]\r\n[size=10pt][color=#000000]Title: T/Request:Pro Printer[/color][/size]\r\n[size=10pt][color=#000000]Severity: Low[/color][/size]\r\n[size=10pt][color=#000000]Status: Pending Provider[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Description:[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]???????????????????????????OKI ????????? ?????????????????.[/color][/size]\r\n[size=10pt][url=tel:02][color=#0000ff]Tel:02[/color][/url][color=#000000] 4115757[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Solution:[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]======= Date: 05Mar10   Time: 09:51   (Weranon Klaiprayoun) =======[/color][/size]\r\n[size=10pt][color=#000000]- printer OKI-184 no power[/color][/size]\r\n[size=10pt][color=#000000]- pls spare printer & cable power[/color][/size]\r\n[size=10pt][color=#000000]- contact K. Pla 02 411-5757[/color][/size]', '119.42.102.245', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(4508, 57, 2118, 1, 'Tiwa_P', 38, 'ACER Access /05-03-10 /10:00 /LTR No: 422707:COMPLETE (SW)', 1267760040, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 5-3-2010 15:55 [/i]\n\nStaff On Site : Khipthaseth   084-070-7179\r\nAcer Job :050310-136\r\nDate : / Time :\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete :\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 05MAR2010 09:57\r\n\r\nCall Received 05MAR2010 09:55 by Ekkapong Nganpongsa\r\nFrom K.Yee/\r\nfrom company: Krungthai Travel Service\r\n59 Charoenkrung 14 Rd., Sumphanthawong\r\n\r\nBangkok\r\nPhone:+6622220362\r\nFax:+6622240741\r\n\r\nLTR No: 422707\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n-\r\n\r\nSolution:\r\n======= Date: 05Mar10 Time: 09:57 (Ekkapong Nganpongsa) =======\r\nACER team pls onsite install amadeus selling platform 4PC\r\nCID: 796210558523 ATID: 58 6630F4\r\nCID: 786879059758 ATID: 58 6630F5\r\nCID: 470887046991 ATID: 58 665061\r\nCID: 857981103405 ATID: 58 665062 \r\nUnder Office ID BKKTG2145\r\n\r\nContact agent K.YEE\r\n[/size][/font][/size][/font][font=Arial][size=2][color=#000080][font=Arial][size=2][color=#000080][font=Arial][size=2][color=#000080]\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0]Best Regards.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Ekkapong Nganpongsa[/b][/color][/font][/color][/font][font=Times New Roman][size=2][color=#5f5f5f][font=Times New Roman][size=2][color=#5f5f5f][font=Times New Roman][size=2][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Technical Coordination Officer,\r\nCustomer Service.\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)74 245 333 \r\nF: + 66 (0)74 246 233 \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Times New Roman][color=#0000ff][font=Times New Roman][color=#0000ff][/u][/color][/font][/color][/font][email=nawarat@thaiamadeus.com][font=Times New Roman][color=#808080][font=Times New Roman][color=#808080]ekkapong@thaiamadeus.com[/color][/font][/color][/font][/email][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Times New Roman][color=#0000ff][font=Times New Roman][color=#0000ff][/u][/color][/font][/color][/font][url=http://www.thaiamadeus.com/][font=Times New Roman][color=#808080][font=Times New Roman][color=#808080]www.thaiamadeus.com[/color][/font][/color][/font][/url][font=Arial][size=2][color=#c0c0c0][font=Arial][size=2][color=#c0c0c0][font=Arial][size=2][color=#c0c0c0] \r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4509, 57, 2119, 1, 'Seksan_P', 54, 'ACER Acer / 05-03-10 / 10:30 / LTR No: 422719:Complete (SW)', 1267761042, '[i=s] แก้ไขล่าสุด Seksan_P เมื่อ 5-3-2010 18:42 [/i]\n\nStaff On Site : Seksan_p\r\nAcer Job :050310-126\r\nDate : / Time :\r\nSolution :\r\nChange :\r\nClose Job : \r\nComment :\r\nContact : 02-2079181 k.\r\nComplete :\r\n\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 05MAR2010 10:23\r\n\r\nCall Received 05MAR2010 10:16 by Janthapim Montmaturapoj\r\nFrom Unknown/\r\nfrom company: Phoenix Line Ltd., Part.\r\n173 Taratibbordi Rd., T. Thakam, A. Punpin\r\n\r\nSuratthani\r\nPhone:+6677311713\r\nFax:+6677311054\r\n\r\nLTR No: 422719\r\nTitle: T/Request:OS or IE 1A Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nThere is one pc very slow response, but the other works fine.\r\n\r\nSolution:\r\n\r\n======= Date: 05Mar10 Time: 10:22 (Weranon Klaiprayoun) =======\r\n- agent inform computer slow respond & Hang alway 1 pc\r\n- pls reinstall windows & chk HDD\r\n- contact K.Nittaya 077 311-713\r\n\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4511, 57, 2121, 1, 'Tiwa_P', 38, 'ACER HP/5-03-10/11:45/LTR No: 422773:COMPLETE (HW)', 1267764796, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 5-3-2010 14:36 [/i]\n\nStaff On Site :  Chumpon   080-209-4243\r\nAcer Job :050310-242\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 05MAR2010 11:41\r\n\r\nCall Received 05MAR2010 11:35 by Jaturapattara Srikasem\r\nFrom sasithorn/\r\nfrom company: Galaxy Travel\r\n834-836 Rama 4 Rd., Bangrak\r\n\r\nBangkok\r\nPhone:+6622381021\r\nFax:+6622664693\r\n\r\nLTR No: 422773\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nT/Request:CPU\r\n1a HP: black out and have red light and noise \r\nsasithorn/tel.022370853\r\n\r\nSolution:\r\n======= Date: 05Mar10 Time: 11:41 (Nawarat Tuntikapong) =======\r\n- Acer Team, Pls check CPU\r\n- Contact K.Saaitorn 02-2381021 - 5\r\n[/size][/font][/size][/font][font=CordiaUPC][size=4][color=#0000ff][font=CordiaUPC][size=4][color=#0000ff][font=CordiaUPC][size=4][color=#0000ff]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff]Best Regards.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][color=#4181c0][font=Arial][color=#4181c0]Nawarat Tuntikapong[/color][/font][/color][/font][font=Arial][size=2][color=#008080][font=Arial][size=2][color=#008080][font=Arial][size=2][color=#008080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][font=Tahoma][size=2] [/size][/font][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=nawarat@thaiamadeus.com]nawarat@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4512, 57, 2112, 0, 'Tiwa_P', 38, '', 1267765162, 'Staff On Site : Pongsak 083-499-6500\r\nAcer Job :040310-566\r\nDate : 05/03/2010 / Time :9:00\r\nSolution :Ghost Image Install Vista Set Config Printer 2 PC\r\nChange :No Part\r\nClose Jo:11:46\r\nComment :โปรแกรม Pro control ทางเจ้าหน้าที่ที่ดูแลจะเข้ามาลง โปรแกมช่วงบ่าย\r\nContact : 02-2079181 k.นวรัตน์\r\nComplet:11:46', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4513, 57, 2118, 0, 'Tiwa_P', 38, '', 1267770758, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 5-3-2010 15:55 [/i]\n\nStaff On Site : Khipthaseth   084-070-7179\r\nAcer Job :050310-136\r\nDate :05/03/2010 / Time :10:00\r\nSolution :Register CID 4 CID\r\nChange :-\r\nClose Job :11:58\r\nComment :-\r\nContact : 02-2079181 k.มงคล\r\nComplete :11:58', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14868, 126, 6914, 1, 'Tiwa_P', 38, 'L Inner 11 / 2-2-12 / 14.31 / LTR No: 590517 : COMPLETE (S/W)', 1328168740, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 3-2-2012 12:44 [/i]\n\nStaff On Site : Kuekrit  083-984-4094\r\nJob acer : 020212-466\r\nDate : 2-2-12 / 14.31 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[b][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000]Pls onsite 3-2-12 / 9.00[/b][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#4181c0][font=Tahoma][size=3][color=#4181c0][font=Tahoma][size=3][color=#4181c0] swop CID vista , and proprinter AIR(remove proprinter old PC) , contact K.lek024401971#110\r\n\r\n\r\nMessage Created: 02FEB2012 14:29\r\n\r\nCall Received 02FEB2012 14:05 by Chiraphong Khumkhrong\r\nFrom Unknown/\r\nfrom company: Educational Travel Center / E.T.C\r\n21/8 Krungthonburi Road, Klong Tonsai, Klongsarn\r\n\r\nBangkok\r\nPhone:+6624401971\r\nFax:+6624401989\r\n\r\nLTR No: 590517\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 02Feb12 Time: 14:27 (Burin Chinapattarapong) =======\r\nPls onsite 3-2-12 / 9.00 swop CID vista , and proprinter AIR(remove proprinter old PC) , contact K.lek024401971#110\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Tahoma][size=1][color=#0060a0][font=Tahoma][size=1][color=#0060a0][font=Tahoma][size=1][color=#0060a0]Best Regards,\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=2][color=#0060a0][font=Tahoma][size=2][color=#0060a0][font=Tahoma][size=2][color=#0060a0]Burin Chinapattarapong \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=1][font=Tahoma][size=1]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=1][color=#2f2f2f][font=Tahoma][size=1][color=#2f2f2f][font=Tahoma][size=1][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Tahoma][size=1][font=Tahoma][size=1]Customer Service\r\n[/b][/size][/font][/size][/font][font=Tahoma][size=1][color=#5f5f5f][font=Tahoma][size=1][color=#5f5f5f][font=Tahoma][size=1][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][email=burin@thaiamadeus.com][u][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff]burin@thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/email]\r\n[u][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url][font=Tahoma][size=1][color=#5f5f5f][font=Tahoma][size=1][color=#5f5f5f][font=Tahoma][size=1][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4515, 57, 2116, 0, 'Tiwa_P', 38, '', 1267771993, 'Staff On Site : Tienchai   082-331-4039\r\nAcer Job :050310-123\r\nDate : 05/03/2010/ Time :9:43\r\nSolution :Install Vista 2 PC\r\nChange :-\r\nClose Job :13:12\r\nComment :-\r\nContact : 02-2079181 k.วีรนนท์\r\nComplete 13:12', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4517, 57, 2121, 0, 'Tiwa_P', 38, '', 1267774524, 'Staff On Site :  Chumpon   080-209-4243\r\nAcer Job :050310-242\r\nDate : 05/03/2010 Time :11:45\r\nSolution :Fix Card Modem\r\nChange :-\r\nClose Jo:14:16\r\nComment :-\r\nContact : 02-2079181 k.สุขุม\r\nComplet:14:16', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4519, 57, 2123, 1, 'Narin_K', 52, 'ACER Acer / 05-03-10 / 17:05 / LTR No: 422966: Complete', 1267785915, '[i=s] แก้ไขล่าสุด Narin_K เมื่อ 8-3-2010 14:38 [/i]\n\nStaff On Site : Narin K 081-5353711\r\nAcer Job : \r\nDate :  / Time : 05/03/2010  18.10\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[font=Arial][size=2][font=Arial][size=10pt]M[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=10pt]essage Created: 05MAR2010 16:57[/size][/font][/size][/font]\r\n[font=Arial][size=2]\r\n[/size][/font]\r\n[font=Arial][size=2][font=Arial][size=10pt]Call Received 05MAR2010 16:50 by Jaturapattara Srikasem[/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=10pt]From sudarat/[/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=10pt]from company: High Speed Group Co., Ltd. / HKT Br.[/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=10pt]31 Sainamyen Rd.[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=10pt], T.Patong, A.Kathu[/size][/font][/size][/font]\r\n[font=Arial][size=2]\r\n[/size][/font]\r\n[font=Arial][size=2][font=Arial][size=10pt]Phuket[/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=10pt]Phone:+6676343033[/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=10pt]Fax:+6676343034[/size][/font][/size][/font]\r\n[font=Arial][size=2]\r\n[/size][/font]\r\n[font=Arial][size=2][font=Arial][size=10pt]LTR No: 422966[/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=10pt]Title: T/Request:CPU[/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=10pt]Severity: Low[/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=10pt]Status: Pending Provider[/size][/font][/size][/font]\r\n[font=Arial][size=2]\r\n[/size][/font]\r\n[font=Arial][size=2][font=Arial][size=10pt]Description:[/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=10pt]T/Request:CPU[/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=10pt]1a pc : Acer [/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=10pt]unable access window[/size][/font][/size][/font]\r\n[font=Arial][size=2]\r\n[/size][/font]\r\n[font=Arial][size=2][font=Arial][size=10pt]Solution:[/size][/font][/size][/font]\r\n[font=Arial][size=2]\r\n[/size][/font]\r\n[font=Arial][size=2][font=Arial][size=10pt]======= Date: 05Mar10   Time: 16:57   (Weranon Klaiprayoun) =======[/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=10pt]-  computer restart always[/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=10pt]-  pls contact K.Sudarat 087 381-7227,076 343-033[/size][/font][/size][/font]\r\n[font=Arial][size=2]\r\n[/size][/font]\r\n[b][font=Arial][size=3][color=#1a61a9][font=Arial][size=12pt][b]Weranon  Klaiprayoun[/b][/size][/font][/color][/size][/font][/b][b][font=Arial][size=2][color=#1a61a9]\r\n[/color][/size][/font][/b][font=Tahoma][size=2]\r\n[/size][/font][b][font=Arial][size=2][color=black][font=Arial][size=10pt][b]Technical Support, Customer Service [/b][/size][/font][/color][/size][/font][/b][font=Tahoma][size=2][color=#333333]\r\n[/color][/size][/font][font=Arial][size=2][color=#666666][font=Arial][size=10pt]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] [/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4520, 57, 2119, 0, 'Seksan_P', 54, '', 1267789272, 'Staff On Site : Saksan_p\r\nAcer Job :050310-126\r\nDate :05/03/2010 / Time :10:30\r\nSolution :Cleaning RAM,Update Vista,Change LAN Cable\r\nChange :-\r\nClose Job : 16:58\r\nComment :-\r\nContact : 02-2079181 k.มงคล\r\nComplete :16:58', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4523, 58, 2114, 0, 'Jarunee_s', 62, '', 1267847404, 'JOB  STATUS            : 422384\r\nSTAFF ON SITE         : ฐานันดร\r\nDATE                        : 04-03-2010\r\nJOB ACS                   : 129827\r\nSOLUTION                : SPARE P/T OKI 390T\r\nCLOSE JOB TIME      : 12.20น.\r\nCONTACT                  : คุณมงคล\r\nACK TIME                  : 12.00 น.', '58.9.122.245', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4524, 58, 2115, 0, 'Jarunee_s', 62, '', 1267847533, 'JOB STATUS                 : 422584\r\nSTAFF ON SITE             : สุธรรม\r\nDATE                            : 04-03-2010\r\nJOB ACS                       : 129828\r\nSOLUTION                    : SPARE P/T OKI 184T\r\nCLOSE JOB TIME           : 17.13 น.\r\nCONTACT                      : คุณวีรนนท์\r\nACK TIME                      : 17.00 น.', '58.9.122.245', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4525, 58, 2117, 0, 'Jarunee_s', 62, '', 1267847760, 'JOB STATUS                  : 422689\r\nSTAFF ON SITE              : สุธรรม\r\nDATE                             : 05-02-10\r\nJOB ACS                         : 129831\r\nCHANGE                         : CABEL\r\nCONTACT                        :  คุณวีรนนท์\r\nACK TIME                       :  10.30 น.', '58.9.122.245', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4527, 57, 2123, 0, 'Narin_K', 52, 'RE: ACER Acer / 05-03-10 / 17:05 / LTR No: 422966: Pending', 1267865557, 'เข้าให้บริการแล้ว 18.10น. แต่ยังไม่เรียบร้อยเนื่องจากตรวจเช็คแล้ว HDD badsector นัดลูกค้าเข้าให้บริการอีกครั้งในอาทิตย์ที่ 7/03/2010 เนื่องจากวันเสาร์ทางลูกค้าปิดทำการ ติดต่อคุณ ฝน,คุณสุ\r\n\r\nContact Amadeus : คุณวีระนนท์', '117.47.105.13', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4528, 57, 2126, 1, 'Tiwa_P', 38, 'ACER DELL / 08-03-10 / 10:05 / LTR No: 423243:COMPLETE (SW)', 1268017723, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 8-3-2010 11:23 [/i]\n\nStaff On Site : Tienchai   082-331-4039\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n\r\n\r\n[font=Arial][size=2]Message Created: 08MAR2010 09:55\r\n\r\nCall Received 08MAR2010 09:51 by Worawit Meekeaw\r\nFrom Unknown/\r\nfrom company: Naga International Co., Ltd.\r\n170/6-7 Soi Suan Plu, South Sathorn Rd., Tungmahamek, Satorn\r\n\r\nBangkok\r\nPhone:+6622872059\r\nFax:+6622874300\r\n\r\nLTR No: 423243\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\nKhun Siriporn infd that her PC has an virus.\r\n\r\nSolution:\r\n\r\n======= Date: 08Mar10 Time: 09:54 (Weranon Klaiprayoun) =======\r\n- pls clean virus or reinstall windows\r\n- contact K.Siriporn 02 679-4185\r\n\r\n[/size][/font][b][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4529, 57, 2126, 0, 'Tiwa_P', 38, '', 1268022150, 'Staff On Site : Tienchai   082-331-4039\r\nAcer Job :080310-172\r\nDate : 08/03/2010 / Time :10:05\r\nSolution :Clean Virus 3 PC\r\nChange :-\r\nClose Jo:11:11\r\nComment :-\r\nContact : 02-2079181 k.วีรนนท์\r\nComplet:11:11', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4530, 57, 2127, 1, 'Narin_K', 52, 'ACER DELL/08-03-10/11.25/LTR No: 423309: Complete', 1268022884, '[i=s] แก้ไขล่าสุด Narin_K เมื่อ 8-3-2010 13:54 [/i]\n\nStaff On Site : Narin_k 081-5353711\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[font=Arial][size=2]Call Received 08MAR2010 11:21 by Janthapim Montmaturapoj\r\nFrom Unknown/\r\nfrom company: Sweetland Travel & Tours / Vichit Br.\r\nCentral Festival Phuket, 74 Moo 5, T. Vichit, A. Muang\r\n\r\nPhuket\r\nPhone:+6676209017\r\nFax:+6676209016\r\n\r\nLTR No: 423309\r\nTitle: T/Request: Keyboard & Mouse\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nK.Yaowanart informs Mouse can not use well.\r\n\r\nSolution:\r\n\r\n======= Date: 08Mar10 Time: 11:24 (Narong Taveerat) =======\r\nPls replace mouse DELL contact K. Yaowanart 076-209017\r\n\r\n[/size][/font][b][font=Arial][color=#0060a0]Narong Taveerat[/color][/font][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][font=Arial][size=2]Technical Support,[/b][/size][/font][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][b][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4531, 57, 2128, 1, 'Tiwa_P', 38, 'ACER ACER / 08-03-10 / 12:33 LTR No: 423342:COMPLETE (SW)', 1268027140, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 8-3-2010 14:08 [/i]\n\nStaff On Site : Amom_b 089-7491014\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n\r\n[font=Arial][size=2]Message Created: 08MAR2010 12:33\r\n\r\nCall Received 08MAR2010 12:16 by Rungruchee Bunphoei\r\nFrom Unknown/\r\nfrom company: A.P.T. Travel Agency / Amata Br\r\n700/75 Moo 5, Klongtumru, Muang,\r\n\r\nCholburi\r\nPhone:\r\nFax:\r\n\r\nLTR No: 423342\r\nTitle: T/Request:Pro Printer - ALRAM AT OKI\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nK.Tik reported that there is an error when print screen , and has alram at OKI.\r\n\r\nSolution:\r\n\r\n======= Date: 08Mar10 Time: 12:32 (Sukhum Wachirapitak) =======\r\nUnable to print pls check windows and printer ctc.K.Tik\r\n\r\n[/size][/font][b][font=Arial][color=#0060a0]Sukhum Wachirapitak\r\n[/color][/font][font=Arial][size=2]Technical Support, Customer Service\r\n[/b][/size][/font][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=sukhum@thaiamadeus.com]sukhum@thaiamadeus.com[/email]\r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(4532, 57, 2129, 1, 'Tiwa_P', 38, 'ACER HP / 08-03-10 / 13:20 / LTR No: 423354:COMPLETE (SW)', 1268029819, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 8-3-2010 15:09 [/i]\n\nStaff On Site : Khipthaseth   084-070-7179\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[font=Arial][size=2]Message Created: 08MAR2010 13:13\r\n\r\nCall Received 08MAR2010 13:03 by Chiraphong Khumkhrong\r\nFrom Unknown/\r\nfrom company: The Siam Cement (Public) Co., Ltd.\r\nTravel Section, 1 Siam Cement Rd., Building 16, 1st Floor, Bangsue\r\n\r\nBangkok\r\nPhone:+6625862202\r\nFax:+6625862148\r\n\r\nLTR No: 423354\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n======= Date: 08Mar10 Time: 13:06 (Chiraphong Khumkhrong) =======\r\n# agent tell that only her computer in the office slow response\r\n\r\n# no data return from the host\r\n\r\nSolution:\r\n\r\n======= Date: 08Mar10 Time: 13:06 (Chiraphong Khumkhrong) =======\r\n# transfer call to K.Weranon\r\n======= Date: 08Mar10 Time: 13:13 (Weranon Klaiprayoun) =======\r\n- agent inform access amadeus time out alway 1 pc\r\n- pls onsite check connection & test ping\r\n- contact K.Wandee 02 586-2627\r\n\r\n[/size][/font][b][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4533, 57, 2130, 1, 'Tiwa_P', 38, 'ACER ACER/08-03-10/13.19/LTR No: 423357:COMPLETE (HW)', 1268030034, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 8-3-2010 15:15 [/i]\n\nStaff On Site : Tienchai   082-331-4039\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[font=Arial][size=2]Message Created: 08MAR2010 13:18\r\n\r\nCall Received 08MAR2010 13:10 by Warunee Tuwanut\r\nFrom Unknown/\r\nfrom company: American Express / Unicef Br.\r\n19 Phra Ar-Thit Rd., Pranakorn\r\n\r\nBangkok\r\nPhone:+6623569499\r\nFax:\r\n\r\nLTR No: 423357\r\nTitle: T/Request: Keyboard & Mouse\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nagt K.tadmon tel 023569203\r\n\r\nacer mouse is white\r\n\r\nSolution:\r\n\r\n======= Date: 08Mar10 Time: 13:18 (Narong Taveerat) =======\r\nPls replace 2 mouse contact K.tadmon tel 023569203\r\n\r\n[/size][/font][b][font=Arial][color=#0060a0]Narong Taveerat[/color][/font][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][font=Arial][size=2]Technical Support,[/b][/size][/font][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][b][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4534, 57, 2127, 0, 'Narin_K', 52, 'RE: ACER DELL/08-03-10/11.25/LTR No: 423309: complete', 1268031256, 'Staff On Site : Narin_k 081-5353711\r\nAcer Job :\r\nDate :  / Time : 8/03/2010 \r\nSolution :  standby mouse Acer \r\nChange : \r\nClose Jo: 13.46\r\nComment : ได้ทำการขอ mouse DELL กับทางส่วนกลางแล้ว ของมาจะเข้าเปลี่ยนให้ลูกค้าอีกครั้ง\r\nContact : 02-2079181 K.Narong\r\nComplet: 13.46', '202.69.141.253', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4535, 57, 2128, 0, 'Tiwa_P', 38, 'ACER ACER / 08-03-10 / 12:33 LTR No: 423342:COMPLETE (SW)', 1268032104, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 8-3-2010 14:50 [/i]\n\nStaff On Site : Amom_b 089-7491014\r\nAcer Job :080310-597\r\nDate :08/03/2010  / Time :12:33\r\nSolution :Re Install Driver Printer \r\nChange :-\r\nClose Jo:14:00\r\nComment :-\r\nContact : 02-2079181 k.วีรนนท์\r\nComplet: 14:00', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4536, 57, 2123, 0, 'Narin_K', 52, 'RE: ACER Acer / 05-03-10 / 17:05 / LTR No: 422966: Complete', 1268033863, 'Staff On Site : Narin K 081-5353711 \r\nAcer Job : 050310-\r\nDate : / Time : 05/03/2010 18.10 \r\nSolution : change hdd ang ghost new windows\r\nChange : HDD \r\nClose Jo: 14.36\r\nComment : \r\nContact : 02-2079181 k. Nawarat\r\nComplet:  14.36', '202.69.141.253', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4537, 57, 2107, 0, 'Tiwa_P', 38, '', 1268034203, 'Staff On Site : Tiwa_p 081-5804502\r\nAcer Job :030310-789\r\nDate : 03/03/2010 / Time :17:32\r\nSolution :-\r\nChange :-\r\nClose Jo:14:33\r\nComment :เนื่องจาก ไม่สามารถติดต่อลูกค้าได้ จึงต้องรอให้ ลูกค้าแจ้งเครสมาใหม่ภายหลัง\r\nContact : 02-2079181 k.ณรงค์\r\nComplet:14:33', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4538, 57, 2129, 0, 'Tiwa_P', 38, '', 1268035703, 'ACER HP / 08-03-10 / 13:20 / LTR No: 423354:COMPLETE (SW)\r\nStaff On Site : Khipthaseth   084-070-7179\r\nAcer Job :080310-479\r\nDate : 08/03/2010 / Time :13:20\r\nSolution :Ghost Image New\r\nChange :-\r\nClose Jo:14:39\r\nComment :-\r\nContact : 02-2079181 k.ณรงค์\r\nComplet:14:39', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4539, 57, 2130, 0, 'Tiwa_P', 38, '', 1268036099, 'Staff On Site : Tienchai   082-331-4039\r\nAcer Job :080310-488\r\nDate : 08/03/2010 / Time :13:19\r\nSolution :Change Mouse 2 Unit\r\nChange :Change Mouse 2 Unit\r\nClose Jo:15:03\r\nComment :-\r\nContact : 02-2079181 k.วีรนนท์\r\nComplet:15:03', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14865, 123, 6905, 0, 'Tiwa_P', 38, '', 1328150555, 'Staff On Site : Trithum 080-2709004\r\nJob acer : 310112-483\r\nDate : 31-01-12 / 14:32 \r\nSolution : Register CID 1 PC Access / Test OK\r\nClose Job: 30/01/2012 Time 10.36\r\nComment : ทาง Amadeus Asia ได้ทำการ Unlock Office & Terminal ในเบื้องต้นใช้งานได้ปกติ \r\nContact : 02-2079181 k. Burin', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14866, 126, 6908, 0, 'Tiwa_P', 38, '', 1328155020, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 3-2-2012 10:26 [/i]\n\nStaff On Site : Siridon  089-774-8830\r\nJob acer : 010211-\r\nDate : 01-02-12 /15.13 \r\nSolution : Change Monitor LCD 1 Pc Acer\r\nClose Job: 10.48 2-2-12\r\nComment :Test OK\r\nContact : 02-2079181 k.Arjhan', '58.64.41.7', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14867, 126, 6913, 1, 'Tiwa_P', 38, 'L innertech acer / 02-02-12 / 11.56 / LTR No: 590479 / urgent : COMPLETE (H/W)', 1328160161, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-2-2012 15:03 [/i]\n\n[font=Calibri][size=3][font=Calibri][size=3]Staff On Site : Pongsak 084-3270459\r\nJob acer : 020212-298\r\nDate : 02-02-12 / 11.56 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\nMessage Created: [/size][/font][/size][/font][font=Cordia New][size=3][font=Cordia New][size=3]02[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]FEB[/size][/font][/size][/font][font=Cordia New][size=3][font=Cordia New][size=3]2012 11:51\r\n[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]\r\nCall Received [/size][/font][/size][/font][font=Cordia New][size=3][font=Cordia New][size=3]02[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]FEB[/size][/font][/size][/font][font=Cordia New][size=3][font=Cordia New][size=3]2012 11:47[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3] by Jaturapattara Srikasem\r\nFrom arun/\r\nfrom company: T.V. Air Booking / Emporium\r\nEmporium Shopping Complex, Room [/size][/font][/size][/font][font=Cordia New][size=3][font=Cordia New][size=3]82[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3], [/size][/font][/size][/font][font=Cordia New][size=3][font=Cordia New][size=3]3[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]rd Floor, Sukhumvit [/size][/font][/size][/font][font=Cordia New][size=3][font=Cordia New][size=3]24[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3], Sukhumvit Rd., Wattana\r\n\r\nBangkok\r\nPhone:+[/size][/font][/size][/font][font=Cordia New][size=3][font=Cordia New][size=3]6626648500\r\n[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]Fax:+[/size][/font][/size][/font][font=Cordia New][size=3][font=Cordia New][size=3]6626648511\r\n[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]\r\nLTR No: [/size][/font][/size][/font][font=Cordia New][size=3][font=Cordia New][size=3]590479\r\n[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]Title: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n[/size][/font][/size][/font][font=Cordia New][size=3][font=Cordia New][size=3]======= [/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]Date: [/size][/font][/size][/font][font=Cordia New][size=3][font=Cordia New][size=3]02[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]Feb[/size][/font][/size][/font][font=Cordia New][size=3][font=Cordia New][size=3]12[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3] Time: [/size][/font][/size][/font][font=Cordia New][size=3][font=Cordia New][size=3]11:50 ([/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]Mongkol Jokkaew) =======\r\npls on site chk cpu acer have noise \r\nuser k. aron tel [/size][/font][/size][/font][font=Cordia New][size=3][font=Cordia New][size=3]02 644 8500-7\r\n[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]\r\n[/size][/font][/size][/font][b][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0]Mongkol Jokkaew\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1]Technical Support\r\n[/b][/size][/font][/size][/font][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f]Customer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=mongkol@thaiamadeus.com]mongkol@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4542, 57, 2133, 1, 'Anusorn_P', 48, 'ACER Dell / 09-03-10 / 9:59 / LTR No: 423587:Complete', 1268104636, '[i=s] แก้ไขล่าสุด Anusorn_P เมื่อ 9-3-2010 13:04 [/i]\n\nStaff On Site : Anusorn_p\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[font=Calibri][size=3]Message Created: 09MAR2010 09:58\r\n\r\nCall Received 09MAR2010 09:52 by Surasak Pongsiri\r\nFrom Unknown/\r\nfrom company: Chatuporn Tour And Travel\r\n131 Moo 4, Chiangmai-Lumpoon Rd., T. Yangnerng, A. Sarapee\r\n\r\nChiangmai\r\nPhone:+6653321205\r\nFax:+6653321456\r\n\r\nLTR No: 423587\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n======= Date: 09Mar10 Time: 09:57 (Surasak Pongsiri) =======\r\nagent want to move CPU within office\r\n\r\nSolution:\r\n\r\n======= Date: 09Mar10 Time: 09:57 (Surasak Pongsiri) =======\r\nACER: Please move 1 CPU within office\r\n\r\n[/size][/font][b][font=Arial][size=1][color=#104160]Best Regards.\r\n[/b][/color][/size][/font][font=Calibri][size=3][color=#004080]\r\n[/color][/size][/font][b][font=Arial][size=2][color=#0060a0]Surasak Pongsiri \r\n[/color][/size][/font][font=Arial][size=1]Technical Coordination (Chiangmai Br.)\r\nCustomer Service \r\n[/b][/size][/font][font=Arial][size=1][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)53 226 336 \r\nF: + 66 (0)53 226 335\r\n[/color][/size][/font][u][font=Arial][size=1][color=#0000ff][/u][/color][/size][/font][email=akharate@thaiamadeus.com][u][font=Arial][size=1][color=#0000ff]surasak@thaiamadeus.com[/u][/color][/size][/font][/email][font=Arial][size=1][color=#5f5f5f] \r\n[/color][/size][/font][u][font=Arial][size=1][color=#0000ff][/u][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Arial][size=1][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/url]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4543, 57, 2134, 1, 'Tiwa_P', 38, 'ACER DELL / 9-03-10 / 9:30 / LTR No: 423569:COMPLETE (SW)', 1268104813, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 9-3-2010 11:22 [/i]\n\nStaff On Site : Khipthaseth   084-070-7179\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n\r\n[font=Arial][size=2]Message Created: 09MAR2010 09:23\r\n\r\nCall Received 09MAR2010 09:18 by Rungruchee Bunphoei\r\nFrom Unknown/\r\nfrom company: LTS Travel Service\r\n102/1 Loxley Bldg, Ground Floor, Na Ranong Rd., Klongtoey\r\n\r\nBangkok\r\nPhone:+6622403355\r\nFax:+6622403361\r\n\r\nLTR No: 423569\r\nTitle: T/Request:Malware 1A Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nK.Chatchawan reported that 1pc-DELL, is attached by virus.\r\n\r\nHow to do?\r\n\r\nSolution:\r\n\r\n======= Date: 09Mar10 Time: 09:23 (Weranon Klaiprayoun) =======\r\n- pls onsite reinstall windows & backup data\r\n- contact K.Chatchawan 085 216-8000,02 2403355-60\r\n\r\n[/size][/font][b][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0);
INSERT INTO `cdb_posts` (`pid`, `fid`, `tid`, `first`, `author`, `authorid`, `subject`, `dateline`, `message`, `useip`, `invisible`, `anonymous`, `usesig`, `htmlon`, `bbcodeoff`, `smileyoff`, `parseurloff`, `attachment`, `rate`, `ratetimes`, `status`) VALUES
(4544, 57, 2135, 1, 'Tiwa_P', 38, 'ACER HP/09-03-10/09.23/LTR No: 423566:COMPLETE (HW)', 1268104923, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 9-3-2010 12:59 [/i]\n\nStaff On Site : Tienchai   082-331-4039\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n\r\n[font=Arial][size=2]Message Created: 09MAR2010 09:22\r\n\r\nCall Received 09MAR2010 09:13 by Janthapim Montmaturapoj\r\nFrom Unknown/\r\nfrom company: Smile Land Tour Co., Ltd.\r\n12/90 Seri Center, Rm 146, Ground Floor, Srinakarint Rd., Nongborn,\r\n\r\nBangkok\r\nPhone:+6627460211\r\nFax:+6623613928\r\n\r\nLTR No: 423566\r\nTitle: T/Request:OS or IE 1A Owned\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\nSolution:\r\n\r\n======= Date: 09Mar10 Time: 09:22 (Narong Taveerat) =======\r\n\r\nPls chk mainboard and spare M/B HP can\'t access windows show F1 all day when open PC in the morning .\r\n\r\ncontact K. Pattanalert 081-6438188\r\n\r\n[/size][/font][b][font=Arial][color=#0060a0]Narong Taveerat[/color][/font][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][font=Arial][size=2]Technical Support,[/b][/size][/font][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][b][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14861, 126, 6912, 0, 'Tiwa_P', 38, '', 1328148173, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-2-2012 09:04 [/i]\n\nStaff On Site : Trithum  080-270-9004\r\nJob acer : 010212-445\r\nDate : 01-02-12 /14.12 \r\nSolution : Install Programs Matip & Set Matip / Test Print System OK\r\nClose Job: 17.17\r\nComment : ออกจาก Site Agent 6.00 เนื่องจากต้องทำการ Test Print Matip (System & Screen)\r\nContact : 02-2079181 k. Narong', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14862, 126, 6912, 0, 'Tiwa_P', 38, '', 1328148340, 'Agent ได้ทำการย้าย PC ไปอยู่ที่  Central แจ้งวัฒนะ', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14856, 126, 6912, 1, 'Tiwa_P', 38, 'L Innertech ACER/ 01-02-12 /14.12 /LTR No: 590239 : COMPLETE (S/W)', 1328086014, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-2-2012 09:06 [/i]\n\nStaff On Site : Trithum  080-270-9004\r\nJob acer : 010212-445\r\nDate : 01-02-12 /14.12 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[font=Calibri][size=3][font=Calibri][size=3]Message Created: 01FEB2012 14:11\r\n\r\nCall Received 01FEB2012 14:01 by Warunee Tuwanut\r\nFrom ploy/\r\nfrom company: Six Stars Travel Co., Ltd. / Changwattana Br.\r\n104/44 Moo1, Changwattana Rd., Tungsonghong, Laksi\r\n\r\n\r\n\r\nBangkok\r\nPhone:+6625736996\r\nFax:+6625736995\r\n\r\nLTR No: 590239\r\nTitle: ROH -printer missing\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 01Feb12 Time: 14:08 (Arjhan Onpool) =======\r\npls onsite check config MATIP printer\r\nk.ploy 028353844\r\n\r\nSIX / CHAENGWATTANA BKKTG2479 $SW - BKKAI09 I 1 440414 ROH MSG QAW01 440407\r\nUser ID : TABKKTG21FM II 1 440415 ROH CASH QAW80 440408\r\nROH VOU QAW20 44040A\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\narjhan@thaiamadeus.com \r\nwww.thaiamadeus.com\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4549, 57, 2134, 0, 'Tiwa_P', 38, '', 1268108485, 'Staff On Site : Khipthaseth   084-070-7179\r\nAcer Job :090310-81\r\nDate : 09/03/2010 / Time :9:30\r\nSolution :Backup Data Install Vista Test System\r\nChange :-\r\nClose Jo:11:09\r\nComment :-\r\nContact : 02-2079181 k.ณรงค์\r\nComplet:11:09', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4552, 57, 2139, 1, 'Tiwa_P', 38, 'ACER Access / 09-03-10 / 12:11 / LTR No: 423666:COMPLETE', 1268114125, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 9-3-2010 14:13 [/i]\n\nStaff On Site : Khipthaseth   084-070-7179\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n\r\n[font=Calibri][size=3]Message Created: 09MAR2010 12:10\r\n\r\nCall Received 09MAR2010 12:09 by Surasak Pongsiri\r\nFrom Khun J\r\nfrom company: World Exhibition Tours Co., Ltd.\r\n66 Q House Bldg, 14th Floor, Room 1402, Soi Sukhumvit 21, Klongtoey, Wattana\r\n\r\nBangkok\r\nPhone:+6622642220\r\nFax:+6622642223\r\n\r\nLTR No: 423666\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 09Mar10 Time: 12:10 (Surasak Pongsiri) =======\r\nACER: Please onsite install amadeus 1 CID\r\nCID 037437070177 ATID 58661B4A\r\nunder office ID: BKKTG21H3\r\nctc. Khun J \r\nTel. 02-2642220\r\n\r\n[/size][/font][b][font=Arial][size=1][color=#104160]Best Regards.\r\n[/b][/color][/size][/font][font=Calibri][size=3][color=#004080]\r\n[/color][/size][/font][b][font=Arial][size=2][color=#0060a0]Surasak Pongsiri \r\n[/color][/size][/font][font=Arial][size=1]Technical Coordination (Chiangmai Br.)\r\nCustomer Service \r\n[/b][/size][/font][font=Arial][size=1][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)53 226 336 \r\nF: + 66 (0)53 226 335\r\n[/color][/size][/font][u][font=Arial][size=1][color=#0000ff][/u][/color][/size][/font][email=akharate@thaiamadeus.com][u][font=Arial][size=1][color=#0000ff]surasak@thaiamadeus.com[/u][/color][/size][/font][/email][font=Arial][size=1][color=#5f5f5f] \r\n[/color][/size][/font][u][font=Arial][size=1][color=#0000ff][/u][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Arial][size=1][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/url]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4553, 57, 2135, 0, 'Tiwa_P', 38, '', 1268114363, 'Staff On Site : Tienchai   082-331-4039\r\nAcer Job :090310-82\r\nDate : 09/03/2010 / Time :9:23\r\nSolution :Change Batt CMOS Chack Line Network\r\nChange :Change Batt CMOS\r\nClose Jo:12:47\r\nComment :-\r\nContact : 02-2079181 k.ณรงค์\r\nComplet:12:47', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4554, 57, 2133, 0, 'Anusorn_P', 48, '', 1268114669, 'Staff on site : Anusorn_p\r\nDate : 09/03/2010 10.30 AM\r\nJOB ACER : 090310-145\r\nSolution : move PC 1 set and test complete\r\nClosed job : 09/03/2010 12.35 PM\r\nComment : \r\nContact Agt: K.Juthamas\r\nContact Amadeus : K.Nawarat', '113.53.96.46', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4555, 57, 2140, 1, 'Tiwa_P', 38, 'ACER HP / 9-03-10 / 13:45 / LTR No: 423692:COMPLETE (HW)', 1268117097, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 9-3-2010 16:56 [/i]\n\nStaff On Site : Chumpon   080-209-4243\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n\r\n[font=Arial][size=2]Message Created: 09MAR2010 13:35\r\n\r\nCall Received 09MAR2010 13:28 by Nichakamol Phruksachat\r\nFrom Unknown/\r\nfrom company: Roongthong Tour And Service\r\n2332 New Petchburi Rd., Bangkapi, Huaykwang\r\n\r\nBangkok\r\nPhone:+6623140805\r\nFax:+6623191481\r\n\r\nLTR No: 423692\r\nTitle: Call transfer\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n?khun new need to change mouse and keyboard\r\n\r\nSolution:\r\n\r\n======= Date: 09Mar10 Time: 13:35 (Weranon Klaiprayoun) =======\r\n- agent inform Mouse & K/B not respond\r\n- pls change spare\r\n- contact K.New 02 318-3922 # 507\r\n\r\n[/size][/font][b][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4556, 57, 2139, 0, 'Tiwa_P', 38, '', 1268118817, 'Staff On Site : Khipthaseth   084-070-7179\r\nAcer Job : 090310-308\r\nDate :  09-03-2010 / Time : 12:11\r\nSolution : Install Vista 1 PC\r\nChange : No Part\r\nClose Job: 13:49\r\nComment :\r\nContact : 02-2079181 k.อาจหาญ\r\nComplet: 13:49', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4557, 58, 2141, 1, 'Thawatchai_S', 36, 'Americana OKI184/09-03-10/10.38/LTR No: 423617', 1268121646, 'Americana OKI184/09-03-10/10.38/LTR No: 423617\r\n\r\n[font=Arial][size=2][size=10pt][color=#000000]Message Created: 09MAR2010 10:37[/color][/size][/size][/font]\r\n[font=Arial][size=2][color=#000000][size=10pt] [/size][/color][/size][/font]\r\n[font=Arial][size=2][size=10pt][color=#000000]Call Received 09MAR2010 10:30 by Chiraphong Khumkhrong[/color][/size][/size][/font]\r\n[font=Arial][size=2][size=10pt][color=#000000]From Unknown/[/color][/size][/size][/font]\r\n[font=Arial][size=2][size=10pt][color=#000000]from company: Newspace International Trading Co., Ltd.[/color][/size][/size][/font]\r\n[font=Arial][size=2][size=10pt][color=#000000]522/179 Soi Ramkamhaeng 39 (Teplila 1),[/color][/size][/size][/font]\r\n[color=#000000][font=Arial][size=2][size=10pt]Pracha-Utis Rd.[/size][/size][/font][font=Arial][size=2][size=10pt], Wangthonglang[/size][/size][/font][/color]\r\n[font=Arial][size=2][color=#000000][size=10pt]Bangkok[/size][/color][/size][/font][font=Arial][size=2][size=10pt][/size][/size][/font]\r\n[font=Arial][size=2][size=10pt][color=#000000]Phone:+6625590999[/color][/size][/size][/font]\r\n[font=Arial][size=2][size=10pt][color=#000000]Fax:+6625592109[/color][/size][/size][/font]\r\n[font=Arial][size=2][color=#000000][size=10pt] [/size][/color][/size][/font]\r\n[font=Arial][size=2][size=10pt][color=#000000]LTR No: 423617[/color][/size][/size][/font]\r\n[font=Arial][size=2][size=10pt][color=#000000]Title: T/Request:Pro Printer[/color][/size][/size][/font]\r\n[font=Arial][size=2][size=10pt][color=#000000]Severity: Low[/color][/size][/size][/font]\r\n[font=Arial][size=2][size=10pt][color=#000000]Status: Open[/color][/size][/size][/font]\r\n[font=Arial][size=2][color=#000000][size=10pt] [/size][/color][/size][/font]\r\n[font=Arial][size=2][size=10pt][color=#000000]Description:[/color][/size][/size][/font]\r\n[font=Arial][size=2][color=#000000][size=10pt] [/size][/color][/size][/font]\r\n[font=Arial][size=2][size=10pt][color=#000000]======= Date: 09Mar10\r\nTime: 10:33\r\n(Chiraphong Khumkhrong) =======[/color][/size][/size][/font]\r\n[font=Arial][size=2][size=10pt][color=#000000]# agent tell that OKI printer shows red alarm[/color][/size][/size][/font]\r\n[font=Arial][size=2][color=#000000][size=10pt] [/size][/color][/size][/font]\r\n[font=Arial][size=2][size=10pt][color=#000000]Solution:[/color][/size][/size][/font]\r\n[font=Arial][size=2][color=#000000][size=10pt] [/size][/color][/size][/font]\r\n[font=Arial][size=2][size=10pt][color=#000000]======= Date: 09Mar10\r\nTime: 10:33\r\n(Chiraphong Khumkhrong) =======[/color][/size][/size][/font]\r\n[font=Arial][size=2][size=10pt][color=#000000]# transfer call to K.Narong[/color][/size][/size][/font]\r\n[font=Arial][size=2][color=#000000][size=10pt] [/size][/color][/size][/font]\r\n[font=Arial][size=2][size=10pt][color=#000000]======= Date: 09Mar10\r\nTime: 10:37 \r\n(Narong Taveerat) =======[/color][/size][/size][/font]\r\n[font=Arial][size=2][size=10pt][color=#000000]Pls chk printer OKI184 alway show alarm\r\ncontact K. Rita 02-5590999[/color][/size][/size][/font]\r\n[font=Arial][size=2][color=#000000][size=10pt] [/size][/color][/size][/font]', '58.9.130.231', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(4558, 57, 2142, 1, 'Tiwa_P', 38, 'acer acer /09-03-10 /14.43 /LTR No: 423734:COMPLETE (HW)', 1268123430, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 9-3-2010 16:51 [/i]\n\nStaff On Site : Tienchai   082-331-4039\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[font=Arial][size=2]Message Created: 09MAR2010 14:41\r\n\r\nCall Received 09MAR2010 14:38 by Arjhan Onpool\r\nFrom Charoenchearasub/ Sumontha (Joy)\r\nfrom company: Federal Travel International Co., Ltd.\r\n183 Rajanakarn Building, 27th Floor, South Sathorn Rd., Yannawa\r\n\r\nBangkok\r\nPhone:+6626526000\r\nFax:+662766125\r\n\r\nLTR No: 423734\r\nTitle: T/Request: Keyboard & Mouse\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 09Mar10 Time: 14:41 (Arjhan Onpool) =======\r\nPls replace mouse 3pc with spare\r\n\r\n[/size][/font][b][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][font=Arial][size=2]Technical Support,[/b][/size][/font][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][b][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4559, 57, 2143, 1, 'Tiwa_P', 38, 'L Metro ACER /9-03-10/14.50/LTR No: 423732:COMPLETE (HW)', 1268123574, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 9-3-2010 17:45 [/i]\n\nStaff On Site :  Pongsak   083-499-6500\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[b][font=Arial][size=5][color=#ff0000]Pls Urgent\r\n[/b][/color][/size][/font][font=Arial][size=2]\r\nMessage Created: 09MAR2010 14:45\r\n\r\nCall Received 09MAR2010 14:33 by Jaturapattara Srikasem\r\nFrom nitiphong/\r\nfrom company: Pan Travel Co., Ltd.\r\n135/23 Surawongse Rd., Suriyawongse, Bangrak\r\n\r\nBangkok\r\nPhone:+6622362840\r\nFax:+6622383238\r\n\r\nLTR No: 423732\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nnitiphong/T/Request:CPU-1a Acer\r\nblack out and cannot restart anymore\r\ntel.022362840,50\r\n\r\nSolution:\r\n======= Date: 09Mar10 Time: 14:45 (Nawarat Tuntikapong) =======\r\n- 1 Acer PC no power\r\n- Acer Team, Pls check CPU\r\n\r\n[/size][/font][b][font=Arial][size=1][color=#4181ff]Best Regards.\r\n[/color][/size][/font][font=Arial][color=#4181c0]Nawarat Tuntikapong[/color][/font][font=Arial][size=2][color=#008080] \r\n[/color][/size][/font][font=Arial][size=2]Technical Support,[/b][/size][/font][font=Tahoma][size=2] [/size][/font][b][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][font=Arial][size=2][color=#808080]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=nawarat@thaiamadeus.com]nawarat@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4560, 57, 2142, 0, 'Tiwa_P', 38, '', 1268128261, 'Staff On Site : Tienchai   082-331-4039\r\nAcer Job :090310-539\r\nDate :09/03/2010  / Time :14:43\r\nSolution :Change Mouse 2 Unit\r\nChange :Change Mouse 2 Unit\r\nClose Jo:16:14\r\nComment :-\r\nContact : 02-2079181 k.วีรนนท์\r\nComplet:16:14', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4561, 57, 2140, 0, 'Tiwa_P', 38, '', 1268128521, 'Staff On Site : Chumpon   080-209-4243\r\nAcer Job :090310-423\r\nDate :09/03/2010  / Time :13:45\r\nSolution :Change KB & Mouse\r\nChange :Change KB & Mouse\r\nClose Jo:15:35\r\nComment :-\r\nContact : 02-2079181 k.นวรัตน์\r\nComplet:15:35', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4562, 57, 2143, 0, 'Tiwa_P', 38, '', 1268131492, 'Staff On Site :  Pongsak   083-499-6500\r\nAcer Job :090310-547\r\nDate : 09/03/2010 / Time :14:50\r\nSolution :Change Pawer Supply Test OK\r\nChange :Change Pawer Supply Test OK\r\nClose Jo:17:26\r\nComment :-\r\nContact : 02-2079181 k.สุขุม\r\nComplet:17:26', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4563, 58, 2141, 0, 'Jarunee_s', 62, '', 1268181542, 'JOB STATUS                : 423617\r\nSTAFF ON SITE           : คุณอัครวุฒิ\r\nDATE                          : 09-03-2010\r\nJOB ACS                     : 129842\r\nSOLUTION                  : SPARE P/T OKI 184T\r\nCLOSE JOB TIME         : 13.38 น.\r\nCONTACT                    : คุณวีรนนท์\r\nACK TIME                    : 13.20 น.', '58.9.122.183', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14855, 126, 6911, 1, 'Tiwa_P', 38, 'L Metro Acer / 1-2-12 / 14.29 / LTR No: 590247 : (Changmai) : COMPLETE (Network)', 1328085908, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 1-2-2012 16:43 [/i]\n\nStaff On Site : JJL Changmai\r\nJob acer : 010212-460\r\nDate : 1-2-12 / 14.29 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[font=Tahoma][size=3][color=#4181c0][font=Tahoma][size=3][color=#4181c0][font=Tahoma][size=3][color=#4181c0]Message Created: 01FEB2012 14:26\r\n\r\nCall Received 01FEB2012 14:24 by Burin Chinapattarapong\r\nFrom nongnuch/\r\nfrom company: Thai Smooth Travel Agent (Group) Co., Ltd.\r\n123 Changmoi road, T. Changmoi, A. Muang\r\n\r\nChiangmai\r\nPhone:+6653252020\r\nFax:+6653232447\r\n\r\nLTR No: 590247\r\nTitle: T/Request: Switch\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 01Feb12 Time: 14:26 (Burin Chinapattarapong) =======\r\nPls onsite check network connection , contact K.nongnuch 0833222234\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Tahoma][size=1][color=#0060a0][font=Tahoma][size=1][color=#0060a0][font=Tahoma][size=1][color=#0060a0]Best Regards,\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=2][color=#0060a0][font=Tahoma][size=2][color=#0060a0][font=Tahoma][size=2][color=#0060a0]Burin Chinapattarapong \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=1][font=Tahoma][size=1]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=1][color=#2f2f2f][font=Tahoma][size=1][color=#2f2f2f][font=Tahoma][size=1][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Tahoma][size=1][font=Tahoma][size=1]Customer Service\r\n[/b][/size][/font][/size][/font][font=Tahoma][size=1][color=#5f5f5f][font=Tahoma][size=1][color=#5f5f5f][font=Tahoma][size=1][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][email=burin@thaiamadeus.com][u][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff]burin@thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/email]\r\n[u][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff][font=Tahoma][size=1][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url][font=Tahoma][size=1][color=#5f5f5f][font=Tahoma][size=1][color=#5f5f5f][font=Tahoma][size=1][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4568, 57, 2146, 1, 'Tiwa_P', 38, 'ACER HP/11-03-10/09.28/LTR No: 424226:COMPLETE', 1268277671, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-3-2010 13:33 [/i]\n\nStaff On Site : Chumpon   080-209-4243\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n\r\n[font=Arial][size=2]Message Created: 11MAR2010 09:26\r\n\r\nCall Received 11MAR2010 09:24 by Narong Taveerat\r\nFrom Unknown/\r\nfrom company: Roongthong Tour And Service\r\n2332 New Petchburi Rd., Bangkapi, Huaykwang\r\n\r\nBangkok\r\nPhone:+6623140805\r\nFax:+6623191481\r\n\r\nLTR No: 424226\r\nTitle: T/Request: Keyboard & Mouse\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 11Mar10 Time: 09:26 (Narong Taveerat) =======\r\nPls change mouse HP contact K. Yuppadee 02-3183922-3 #110\r\n\r\n[/size][/font][b][font=Arial][color=#0060a0]Narong Taveerat[/color][/font][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][font=Arial][size=2]Technical Support,[/b][/size][/font][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][b][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4569, 57, 2147, 1, 'Tiwa_P', 38, 'ACER DELL / 11-03-10 / 9:45 / LTR No: 424227:COMPLETE', 1268277784, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-3-2010 13:37 [/i]\n\nStaff On Site : \r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[font=Arial][size=2]Message Created: 11MAR2010 09:34\r\n\r\nCall Received 11MAR2010 09:23 by Janthapim Montmaturapoj\r\nFrom Unknown/\r\nfrom company: Naga International Co., Ltd.\r\n170/6-7 Soi Suan Plu, South Sathorn Rd., Tungmahamek, Satorn\r\n\r\nBangkok\r\nPhone:+6622872059\r\nFax:+6622874300\r\n\r\nLTR No: 424227\r\nTitle: T/Request:Malware 1A Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nDell computer detect virus all the times.\r\n\r\nSolution:\r\n\r\n======= Date: 11Mar10 Time: 09:34 (Weranon Klaiprayoun) =======\r\n- computer have virus \r\n- pls onsite ghost or reinstall windows step by step\r\n- backup all data\r\n- contact K.Pattharawan 02 287-2059\r\n[/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4570, 57, 2148, 1, 'Tiwa_P', 38, 'ACER HP/11-03-10/09.37/LTR No: 424231 -Urgent:COMPLETE (HW)', 1268278134, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-3-2010 13:25 [/i]\n\nStaff On Site : Khipthaseth   084-070-7179\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[b][font=Arial][size=2][color=#ff0000]Pls Urgent.\r\n[/b][/color][/size][/font][font=Arial][size=2]\r\nMessage Created: 11MAR2010 09:32\r\n\r\nCall Received 11MAR2010 09:26 by Janthapim Montmaturapoj\r\nFrom Dahuja/ Phaveena\r\nfrom company: American Express / Platinum\r\n388 S.P. Building, 10th Floor, Phaholyothin Rd., Phayathai\r\n\r\nBangkok\r\nPhone:+6622735289\r\nFax:+6622730030\r\n\r\nLTR No: 424231\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nK.Kornkaew reported her computer (HP) can not access Windows, showing safe mode.\r\nTel 0 2273 5129 or 0 2273 5599\r\nFloor 10\r\n\r\nSolution:\r\n\r\n======= Date: 11Mar10 Time: 09:32 (Narong Taveerat) =======\r\nPls chk cannot access windows showing safe mode.\r\ncontact K.Kornkaew Tel 0 2273 5129 or 0 2273 5599\r\n\r\n[/size][/font][b][font=Arial][color=#0060a0]Narong Taveerat[/color][/font][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][font=Arial][size=2]Technical Support,[/b][/size][/font][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][b][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4571, 57, 2149, 1, 'Tiwa_P', 38, 'Acer HP / 11-03-10 / 10:15 / LTR No: 424239 / Urgent:COMPLETE (SW)', 1268278519, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-3-2010 15:58 [/i]\n\nStaff On Site :   Chumpon   080-209-4243\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n\r\n[font=Arial][size=2]Message Created: 11MAR2010 10:10\r\n\r\nCall Received 11MAR2010 09:46 by Chiraphong Khumkhrong\r\nFrom Unknown/\r\nfrom company: Universal Travel Link & Service Co., Ltd.\r\n184/105 Forum Tower, 19th Floor, Ratchadapisek Rd., Huaykwang\r\n\r\nBangkok\r\nPhone:+6626453542\r\nFax:+6626453541\r\n\r\nLTR No: 424239\r\nTitle: T/Request:Pro Printer\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n======= Date: 11Mar10 Time: 09:54 (Chiraphong Khumkhrong) =======\r\n# agent tell that amadeus pro printer disappear\r\n\r\nSolution:\r\n\r\n======= Date: 11Mar10 Time: 09:55 (Chiraphong Khumkhrong) =======\r\n# transfer call to K.Weranon\r\n======= Date: 11Mar10 Time: 10:10 (Weranon Klaiprayoun) =======\r\n- pls onsite ghost image\r\n- check all product on computer\r\n- contact K.LeK 02 645-3542-9 # 109\r\n\r\n[/size][/font][b][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(14853, 126, 6909, 1, 'Tiwa_P', 38, 'L Innertech ACER/ 01-02-12 /11.35 /LTR No: 590180 :  COMPLETE (S/W)', 1328085462, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-2-2012 08:54 [/i]\n\nStaff On Site : Pongsak  084-327-0459\r\nJob acer : 010212-237\r\nDate : 01-02-12 /11.35 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[font=Calibri][size=3][font=Calibri][size=3]Message Created: 01FEB2012 11:34\r\n\r\nCall Received 01FEB2012 11:32 by Arjhan Onpool\r\nFrom Sanguansantikul/ Jiwassa\r\nfrom company: American Express (Thai) Co., Ltd.\r\n388 S.P. Building, 11th Floor, Phaholyothin Rd., Phyathai\r\n\r\nBangkok\r\nPhone:+6622735221\r\nFax:+6622730453\r\n\r\nLTR No: 590180\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 01Feb12 Time: 11:34 (Arjhan Onpool) =======\r\npls onsite update vista 6.1P143 \r\nk.narong 0891134329\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=arjhan@thaiamadeus.com]arjhan@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14849, 123, 6902, 0, 'Tiwa_P', 38, '', 1328005260, 'Staff On Site : JJL Changmai\r\nJob acer : 310112-450\r\nDate : 31-1-12 / 14:15 \r\nSolution : Ghost Image ,Set Vista And Proprinter , Update Antivirus\r\nClose Job: 17.16 31-01-2012\r\nComment :Test Ok\r\nContact : 02-2079181 k. Mongkol', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14850, 123, 6905, 0, 'Tiwa_P', 38, '', 1328068030, 'ในเบื้องต้นทาง Technical amadeus ได้ทำการส่งเรื่องไปทาง Amadeus Asia ทำการตรวจ Terminal (BKKTG21KG) เนื่องจาก Amadeus SellingFlatform : Error 8003 จึงไม่สามารถเข้าใช้งานได้\r\nในเบื้องต้นทาง K\'Burin & K\'Weeranon ให้ทำการ Pending Case นี้ไว้ก่อน (10.39)', '58.8.186.4', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14858, 127, 6910, 0, 'Jarunee_s', 62, '', 1328089135, 'JOB STATUS         : LTR NO.590119\r\nSTAFF ON SITE    : ช่างอัสยรรต์\r\nDATE                   : 1/2/2012\r\nJOB ACS              : 55020011\r\nSOLUTION           : SPARE P/T OKI 184T\r\nCLOSE JOB TIME : 13:28 น.\r\nCONTACK            : คุณอาจหาญ\r\nACK TIME            : 13:20 น.', '58.11.44.120', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14859, 126, 6911, 0, 'Tiwa_P', 38, '', 1328089388, 'Staff On Site : JJL Changmai\r\nJob acer : 010212-460\r\nDate : 1-2-12 / 14.29 \r\nSolution : Check Line Connection\r\nClose Job: 16:00\r\nComment :-\r\nContact : 02-2079181 k. Wareeyod', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14860, 126, 6909, 0, 'Tiwa_P', 38, '', 1328147647, 'Staff On Site : Pongsak  084-327-0459\r\nJob acer : 010212-237\r\nDate : 01-02-12 /11.35 \r\nSolution : Update Vista 6.1P143EN All Pc In Office\r\nClose Job: 16.40\r\nComment : ** รอตรวจสอบ **\r\nContact : 02-2079181 k. Narong', '27.130.174.158', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14863, 123, 6876, 0, 'Tiwa_P', 38, '', 1328150197, 'Staff On Site : Treesith  089-664-6205\r\nJob acer : 260112-568\r\nDate : 30/01/2012 \r\nSolution : Move 3 Acer PC , 1 Printer\r\nClose Job: 1/02/12 : 18.20\r\nComment :\r\nContact : 02-2079181 k. ณรงค์', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14864, 123, 6877, 0, 'Tiwa_P', 38, '', 1328150448, 'Staff On Site : Siridon  089-774-8830\r\nJob acer :260112-646\r\nDate :   26 Jan 12 - 16.00\r\nSolution : Move 3 Acer PC , 1 Printer\r\nClose Job: 01/02/12 : 18.22\r\nComment :\r\nContact : 02-2079181 k.ณรงค์', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14857, 123, 6896, 0, 'Tiwa_P', 38, '', 1328087244, 'Staff On Site : Treesith 089-6646205\r\nJob acer : 300112-\r\nDate : 30-01-12/16.52\r\nSolution : Add install CID 2 PC\r\nClose Job: 16.04\r\nComment : อีก 1 CID ลูกค้าต้องการลงกับเครื่องโน๊ตบุกส์ แจ้งลูกค้าให้ติดต่อทางเซลล์อีกครั้ง\r\nContact : 02-2079181 k.Burin', '58.64.41.5', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14852, 126, 6908, 1, 'Tiwa_P', 38, 'L Innertech ACER/ 01-02-12 /15.13 /LTR No: 590272 : COMPLETE (H/W)', 1328085266, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-2-2012 10:57 [/i]\n\nStaff On Site : Siridon  089-774-8830\r\nJob acer : 010211-\r\nDate : 01-02-12 /15.13 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n[font=Calibri][size=3][font=Calibri][size=3]Message Created: 01FEB2012 15:12\r\n\r\nCall Received 01FEB2012 15:09 by Chiraphong Khumkhrong\r\nFrom darawan/\r\nfrom company: Sby Co., Ltd.\r\n402 Sukhumvit 63 (Ekamai) Klongtonnua, Wattana\r\n\r\nBangkok\r\nPhone:+662381200910\r\nFax:+6623812008\r\n\r\nLTR No: 590272\r\nTitle: T/Request: Monitor\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n[/size][/font][/size][/font][font=Tahoma][size=2][font=Tahoma][size=2]======= Date: 01Feb12 Time: 15:12 (Arjhan Onpool) =======\r\npls onsite 02-02-12 At 10.00 AM.\r\ncheck and spare monitor \r\nk.darawan\r\n[/size][/font][/size][/font][font=Calibri][size=3][font=Calibri][size=3]\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=arjhan@thaiamadeus.com]arjhan@thaiamadeus.com[/email] \r\n[url=http://tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4587, 57, 2157, 1, 'Mongkol_P', 44, 'acer acer / 11-03-10 / 10.56 / LTR No: 424273 / urgent:COMPLETE (SW)', 1268290700, '[i=s] แก้ไขล่าสุด Mongkol_P เมื่อ 11-3-2010 17:27 [/i]\n\n[font=Arial][size=2]Message Created: 11MAR2010 10:53\r\n\r\nCall Received 11MAR2010 10:48 by Warunee Tuwanut\r\nFrom Unknown/\r\nfrom company: Suen Heng Plaza\r\n981 Kuang Heng Rd., T. Muang-tai, A. Muang\r\n\r\nSrisakate\r\nPhone:+6645620530\r\nFax:+6645620541\r\n\r\nLTR No: 424273\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 11Mar10 Time: 10:53 (Mongkol Jokkaew) =======\r\nwindows can not boot cpu acer\r\nuser k. tanyaporn tel 045-620-544\r\n\r\n[/size][/font][b][font=Arial][color=#0060a0]Mongkol Jokkaew[/color][/font][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][font=Arial][size=2]Technical Support,[/b][/size][/font][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][b][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=Mongkol@thaiamadeus.com]Mongkol@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14847, 123, 6906, 1, 'Tiwa_P', 38, 'Thai Travel Info Service Co., Ltd. - Additional Install 9 Vista CID into Agent’s PC  / 31 Jan 12 - 16.25  (LTR: 590021) : Speical Case : COMLETE (S/W)', 1328002485, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-2-2012 19:37 [/i]\n\nStaff On Site : Tiwa - Kuekrit  083-984-4094\r\nJob acer : 310112-654\r\nDate : 31 Jan 12 - 16.25  \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\nDear Acer Team, \r\n\r\nKindly complete the following request.\r\n\r\nAgent name: Thai Travel Info Service Co., Ltd.                  \r\nAddress: 2100/1240-41Soi 24/1, Ramkamhang Rd., Huamark, Bangkapi, Bangkok 10240.\r\n\r\nTel: 086-602 5903, 02-308 8383\r\nContact: คุณสา\r\n\r\nREIF 1AV-12-070,  LTR No: 590021\r\n\r\n\r\nRequest: -Additional Install 8 Vista CID into Agent’s PC (PC only).\r\n                 -Re-Install 1 Vista CID + Printer CID and configure Pro Printer on Agent’s PC (Finance PC).\r\n\r\n\r\nConfiguration (BKKTG21U8)\r\nAdditional Vista CID\r\n58 66AB63 921093942094\r\n58 66AB64 308769497697\r\n58 66AB65 684821966887\r\n58 66AB66 651083020329\r\n58 66AB67 146375183548\r\n58 66AB68 487847666016\r\n58 66298A 68570395496\r\n58 66298B 308011361540\r\n58 66AB63 921093942094\r\n58 66AB64 308769497697\r\n\r\nReinstall Vista CID\r\n58 662988 607838855407 + Pro Printer\r\n\r\n\r\nPlease onsite for Add Install Vista CID on Thursday Feb 2nd ,2012 13.30\r\n\r\n\r\nBest regards,\r\nNawarat Tuntikapong \r\nSenior Technical Support /Section Install\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9117\r\nM: + 66 (0)89 922 1966\r\nF: + 66 (0)2 207 9198\r\n[email=nawarat@thaiamadeus.com]nawarat@thaiamadeus.com[/email] \r\n[url=http://www.thaiamadeus.com/]www.thaiamadeus.com[/url]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14848, 123, 6882, 0, 'Tiwa_P', 38, '', 1328004910, 'Staff On Site : JJL\r\nJob acer :270112-204\r\nDate :  27 Jan  12 - 11.10\r\nSolution : Move 3 Acer PC (Leasing Acer-Inner10) , 1 Printer OKI-184, \r\n                TOT Router and Switch Hub from old address \r\n                to connect at new address\r\nClose Job: 17.05 31-01-2012\r\nComment :\r\nContact : 02-2079181 k. Narong', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4577, 58, 2154, 1, 'Thawatchai_S', 36, 'Ameericana oki184 /10-03-10 /14.28 /LTR No: 424038', 1268283328, 'Ameericana oki184 /10-03-10 /14.28 /LTR No: 424038\r\n\r\n[size=10pt][color=#000000]Message Created: 10MAR2010 14:27[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Call Received 10MAR2010 14:20 by Worawit  Meekeaw[/color][/size]\r\n[size=10pt][color=#000000]From K. Rungthiwa/[/color][/size]\r\n[size=10pt][color=#000000]from company: Roongsarp Holiday Travel Co., Ltd.[/color][/size]\r\n[size=10pt][color=#000000]132/6-7 Soi 8, Silom Rd., Silom, Bangrak[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Bangkok[/color][/size]\r\n[size=10pt][color=#000000]Phone:+6626340151[/color][/size]\r\n[size=10pt][color=#000000]Fax:+6622354009[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]LTR No: 424038[/color][/size]\r\n[size=10pt][color=#000000]Title: T/Request:Pro Printer[/color][/size]\r\n[size=10pt][color=#000000]Severity: Low[/color][/size]\r\n[size=10pt][color=#000000]Status: Open[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Description:[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Khun Rungthiwa infd that her pro printer not feed.[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Solution:[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]======= Date: 10Mar10   Time: 14:27   (Arjhan Onpool) =======[/color][/size]\r\n[size=10pt][color=#000000]Pls replace printer with spare[/color][/size]', '119.42.73.43', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(4578, 58, 2155, 1, 'Thawatchai_S', 36, 'Americana OKI-184 / 10-03-10 / 16:10 / LTR No: 424093', 1268283392, 'Americana OKI-184 / 10-03-10 / 16:10 / LTR No: 424093\r\n\r\n[size=10pt][color=#000000]Message Created: 10MAR2010 15:59[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Call Received 10MAR2010 15:56 by Tosama Yosma[/color][/size]\r\n[size=10pt][color=#000000]From Unknown/[/color][/size]\r\n[size=10pt][color=#000000]from company: Carlson Wagonlit (Thailand) Ltd.[/color][/size]\r\n[size=10pt][color=#000000]246 Time Square Building, 18th Floor, Sukhumvit Rd.,[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[color=#000000][size=10pt]Bangkok[/size][size=10pt][/size][/color]\r\n[size=10pt][color=#000000]Phone:+6626851700[/color][/size]\r\n[size=10pt][color=#000000]Fax:+6626533631[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]LTR No: 424093[/color][/size]\r\n[size=10pt][color=#000000]Title: T/Request:Pro Printer[/color][/size]\r\n[size=10pt][color=#000000]Severity: Low[/color][/size]\r\n[size=10pt][color=#000000]Status: Pending Provider[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Description:[/color][/size]\r\n[size=10pt][color=#000000]AGT adv OKI printer error printing not clear[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Solution:[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]======= Date: 10Mar10   Time: 15:59   (Weranon Klaiprayoun) =======[/color][/size]\r\n[size=10pt][color=#000000]- print not complete[/color][/size]\r\n[size=10pt][color=#000000]- pls change print head or spare printer[/color][/size]\r\n[size=10pt][color=#000000]- contact K.Noi 02 685-1700#846[/color][/size]', '119.42.73.43', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(14854, 127, 6910, 1, 'Jarunee_s', 62, 'Americana oki 184 / 1-2-12 / 11.00 / LTR No: 590119', 1328085802, 'Americana oki 184 / 1-2-12 / 11.00 / LTR No: 590119\r\n\r\n[color=black]Message Created: 01FEB2012 10:56[/color]\r\n[color=black] [/color]\r\n[color=black]Call Received 01FEB2012 10:06 by Nichakamol Phruksachat[/color]\r\n[color=black]From Unknown/[/color]\r\n[color=black]from company: KS & S Travel Service Co., Ltd.[/color]\r\n[color=black]888/63-64 Ploenchit Rd., Lumpini, Patumwan[/color]\r\n[color=black] [/color]\r\n[color=black]Bangkok[/color]\r\n[color=black]Phone:+6626509122[/color]\r\n[color=black]Fax:+6626509120[/color]\r\n[color=black] [/color]\r\n[color=black]LTR No: 590119[/color]\r\n[color=black]Title: Printer[/color]\r\n[color=black]Severity: Urgent[/color]\r\n[color=black]Status: Pending Provider[/color]\r\n[color=black] [/color]\r\n[color=black]Description:[/color]\r\n[color=black]khun panuwat tel.02-650-9122[/color]\r\n[color=black]please call him back [/color]\r\n[color=black]the problem concerning printer.[/color]\r\n[color=black] [/color]\r\n[color=black]Solution:[/color]\r\n[color=black] [/color]\r\n[color=black]======= Date: 01Feb12   Time: 10:56   (Burin Chinapattarapong) =======[/color]\r\n[color=black]Pls onsite check Printer and spare printer , contact K.panuwat tel.02-650-9122[/color]\r\n[color=black] [/color]', '58.11.44.120', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14843, 123, 6905, 0, 'Tiwa_P', 38, '', 1327997602, 'User Request Onsite Next Day 01-02-2012 09.00 \r\n Udate : K.อาจหาญ 15.12', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14844, 123, 6891, 0, 'Tiwa_P', 38, '', 1327997765, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 31-1-2012 16:03 [/i]\n\nStaff On Site : Trithum 080-270-9004\r\nJob acer : 300112-646\r\nDate : 30-01-12/15.40\r\nSolution : Register CID 1 Laptop /Test OK\r\nClose Job: 31/01/2012 Time : 15.07\r\nComment : Check CID | Jum Office ID\r\nContact : 02-2079181 k.  Mongkol', '110.168.54.113', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4583, 57, 2146, 0, 'Tiwa_P', 38, '', 1268289136, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-3-2010 13:34 [/i]\n\nStaff On Site : Tienchai 082-331-4039\r\nAcer Job : 110309-108\r\nDate :  / Time :\r\nSolution : Change Mouse\r\nChange : Mouse\r\nClose Job: 11:28\r\nComment :\r\nContact : 02-2079181 k. มงคล\r\nComplet: 11:28', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4584, 57, 2147, 0, 'Tiwa_P', 38, '', 1268289438, 'Staff On Site : Tienchai\r\nAcer Job : 110310-111\r\nDate :  / Time :\r\nSolution : Clean Virus\r\nChange : No Part\r\nClose Job: 11:58\r\nComment :\r\nContact : 02-2079181 k.มงคล\r\nComplet: 11:58', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4585, 57, 2148, 0, 'Tiwa_P', 38, '', 1268289647, 'Staff On Site : Khipthaseth   084-070-7179\r\nAcer Job :110310-130\r\nDate :11/03/2010  / Time :9:37\r\nSolution :Change Hdd Ghost Image \r\nChange :Change Hdd \r\nClose Jo:11:23\r\nComment :-\r\nContact : 02-2079181 k.ณรงค์\r\nComplet:11:23', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4586, 57, 2149, 0, 'Tiwa_P', 38, '', 1268290280, 'เนื่องจากต้อง user ทำการ Backup Data จึงต้องใช้เวลารอในการ Service \r\n\r\nคาดว่าน่าจะเกินเวลา SLA จึงได้ทำการ Update กับทาง Amadeus โดยติดต่อ คุณมงคล ครับ', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14845, 123, 6903, 0, 'Tiwa_P', 38, '', 1328001413, 'Staff On Site : Treesith  089-6646205\r\nJob acer : 310112-405\r\nDate : 31-1-12 / 13:40 \r\nSolution : Move 1 PC and 1 Printer\r\nClose Job: 16.16\r\nComment : -\r\nContact : 02-2079181 k.Weeranon', '58.8.152.226', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14846, 123, 6894, 0, 'Tiwa_P', 38, '', 1328001885, 'Staff On Site : Kuekrit  083-984-4094\r\nJob acer : 300112-718\r\nDate : 30-01-12/15.50\r\nSolution : Install vista , register CID , Add printer\r\nClose Job:15.39\r\nComment :\r\nContact : 02-2079181 k. วรียุทธ', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4589, 57, 2149, 0, 'Tiwa_P', 38, '', 1268297852, 'Staff On Site :   Chumpon   080-209-4243\r\nAcer Job :110310-125\r\nDate : 11/03/2010 / Time :10:15\r\nSolution :Ghost Image Install Vista , Proprinter ,Matep TE\r\nChange :-\r\nClose Jo:15:06\r\nComment :เนื่องจากต้อง user ทำการ Backup Data จึงต้องใช้เวลารอในการ Service\r\nContact : 02-2079181 k.\r\nComplet:15:06', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4590, 57, 2158, 1, 'Tiwa_P', 38, 'acer hp /11-03-10 /15.59 /LTR No: 424463:COMPLETE (SW)', 1268298628, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 11-3-2010 17:23 [/i]\n\nStaff On Site : Khipthaseth   084-070-7179\r\nAcer Job :\r\nDate : 11/03/2010 / Time :15:59\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n\r\n[font=Arial][size=2]Message Created: 11MAR2010 15:57\r\n\r\nCall Received 11MAR2010 15:52 by Rungruchee Bunphoei\r\nFrom K.Sawapat\r\nfrom company: Educational Travel Center / E.T.C. / Branch\r\n2 Royal Hotel, 1st Floor, Rajdamnern Avenue\r\n\r\nBangkok\r\nPhone:+6622240043\r\nFax:+6626221420\r\n\r\nLTR No: 424463\r\nTitle: T/Request:Malware 1A Owned\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nK.Sawapat informed that 1pc -HP has virsu attach.\r\n\r\nSolution:\r\n\r\n======= Date: 11Mar10 Time: 15:57 (Arjhan Onpool) =======\r\nPls check virus and clean \r\nK.Sawapat 022244801\r\n\r\n[/size][/font][b][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][font=Arial][size=2]Technical Support,[/b][/size][/font][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][b][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4591, 57, 2158, 0, 'Tiwa_P', 38, '', 1268302972, 'Staff On Site : Khipthaseth   084-070-7179\r\nAcer Job :110310-551\r\nDate : 11/03/2010 / Time :15:59\r\nSolution :Ghost Image\r\nChange :-\r\nClose Jo:17:01\r\nComment :-\r\nContact : 02-2079181 k.มงคล\r\nComplet:17:01', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4592, 57, 2157, 0, 'Mongkol_P', 44, '', 1268303228, 'Staff On Site : Mongkol\r\nAcer Job :110310-201\r\nDate : 11/03/2010 / Time :10:56\r\nSolution :Ghost Image\r\nChange :-\r\nClose Jo:17:10\r\nComment	:-\r\nContact : 02-2079181 k.มงคล\r\nComplet:17:10', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4594, 57, 2160, 1, 'Anusorn_P', 48, 'ACER DELL/12-03-10/09.17/LTR No: 424549:COMPLETE (HW)', 1268360961, '[i=s] แก้ไขล่าสุด Anusorn_P เมื่อ 12-3-2010 14:01 [/i]\n\nStaff On Site : Anusorn_p\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n\r\n[font=Arial][size=2]\r\nMessage Created: 12MAR2010 09:17\r\n\r\nCall Received 12MAR2010 09:14 by Worawit Meekeaw\r\nFrom Unknown/\r\nfrom company: Payao Agency Ltd., Part.\r\n614 Phaholyothin Rd., T. Wieng, A. Muang\r\n\r\nPayao\r\nPhone:+6654484043\r\nFax:+6654484042\r\n\r\nLTR No: 424549\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\nKhun Akkaluk cant turn on his PC.\r\n\r\nSolution:\r\n\r\n======= Date: 12Mar10 Time: 09:16 (Narong Taveerat) =======\r\nPls chk RAM cannot access windows ,have noise contact K. Eakalak 054-484043\r\n\r\n[/size][/font][b][font=Arial][color=#0060a0]Narong Taveerat[/color][/font][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][font=Arial][size=2]Technical Support,[/b][/size][/font][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][b][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0);
INSERT INTO `cdb_posts` (`pid`, `fid`, `tid`, `first`, `author`, `authorid`, `subject`, `dateline`, `message`, `useip`, `invisible`, `anonymous`, `usesig`, `htmlon`, `bbcodeoff`, `smileyoff`, `parseurloff`, `attachment`, `rate`, `ratetimes`, `status`) VALUES
(4595, 58, 2154, 0, 'Jarunee_s', 62, '', 1268361773, 'JOB STATUS                : 424038\r\nSTAFF ON SITE            : สุชาติ\r\nDATE                           : 10-03-2010\r\nJOB ACS                      : 129860\r\nSOLUTION                   : SPARE P/T OKI 184T\r\nCLOSE JOB TIME         : 15.23 น.\r\nCOMMENT                   :  P/T OKI 184T ที่เสียเป็นของ บ.การบินไทย\r\nCONTACT                    : คุณนวรัตน์\r\nACK TIME                    : 15.10 น.', '58.9.121.112', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4596, 58, 2155, 0, 'Jarunee_s', 62, '', 1268361931, 'JOB STATUS                : 424093\r\nSTAFF ON SITE            : อัสยรรต์\r\nDATE                           : 11-03-2010\r\nJOB ACS                      : 129861\r\nSOLUTION                   : SPARE PRINT HEAD FOR OKI 184T\r\nCLOSE JOB TIME          : 09.43 น.\r\nCONTACT                     : คุณพรศักดิ์\r\nACK TIME                     : 09.30 น.', '58.9.121.112', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4597, 57, 2161, 1, 'Tiwa_P', 38, 'ACER HP/12-03-10/ 9:40 /LTR No: 424553:COMPLETE (HW)', 1268363440, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 12-3-2010 13:50 [/i]\n\nStaff On Site : Tiwa 081-778-0017\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete:\r\n\r\n[font=Arial][size=2]Message Created: 12MAR2010 09:36\r\n\r\nCall Received 12MAR2010 09:28 by Janthapim Montmaturapoj\r\nFrom Unknown/\r\nfrom company: Smile Land Tour Co., Ltd.\r\n12/90 Seri Center, Rm 146, Ground Floor, Srinakarint Rd., Nongborn,\r\n\r\nBangkok\r\nPhone:+6627460211\r\nFax:+6623613928\r\n\r\nLTR No: 424553\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\n[b]Description:\r\n[/b]Agent informed that the computer that just has been fixed a couple day ago got the same symptom, automatically turn on at night time.\r\n\r\n[b]Solution:\r\n[/b]======= Date: 12Mar10 Time: 09:35 (Nawarat Tuntikapong) =======\r\n- Acer Team, Pls replace PC mainboard\r\n- and make sure that this PC is not auto turn on\r\n[/size][/font][font=CordiaUPC][size=4][color=#0000ff]\r\n[/color][/size][/font][b][font=Arial][size=1][color=#4181ff]Best Regards.\r\n[/color][/size][/font][font=Arial][color=#4181c0]Nawarat Tuntikapong[/color][/font][font=Arial][size=2][color=#008080] \r\n[/color][/size][/font][font=Arial][size=2]Technical Support,[/b][/size][/font][font=Tahoma][size=2] [/size][/font][b][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][font=Arial][size=2][color=#808080]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=nawarat@thaiamadeus.com]nawarat@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14841, 123, 6901, 0, 'Tiwa_P', 38, '', 1327996859, 'Staff On Site : Pongsak  084-327-0459\r\nJob acer : 310112-457\r\nDate : 31-1-12 / 14.08 \r\nSolution : Check Printer \r\nClose Job: 14.59\r\nComment : * ลูกค้าเสียบสาย Cencer ด้านหลังไว้ทำให้ตัวปริ้นไม่สามารถทำงานได้ครับ *\r\nContact : 02-2079181 k. Burin', '203.156.15.137', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4600, 57, 2164, 1, 'Tiwa_B', 45, 'ACER DELL/12-03-10/09.55/LTR No: 424556:CANCLE CASE', 1268363972, '[i=s] แก้ไขล่าสุด Tiwa_B เมื่อ 12-3-2010 10:21 [/i]\n\nStaff On Site : Tiwa 085-1044239\r\nAcer Job :020310-561\r\nDate : / Time :\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete :\r\n\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 12MAR2010 09:55\r\n\r\nCall Received 12MAR2010 09:36 by Janthapim Montmaturapoj\r\nFrom Unknown/\r\nfrom company: Tres Bien Travel\r\nHotel Sofitel, Ground Floor, Prachasumran Rd.,\r\n\r\nKhon Kaen\r\nPhone:+6643322155\r\nFax:+6643322342\r\n\r\nLTR No: 424556\r\nTitle: T/Request:OS or IE 1A Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nAgent can not connect internet only one pc.\r\n\r\nSolution:\r\n\r\n======= Date: 12Mar10 Time: 09:54 (Narong Taveerat) =======\r\nPls chk network and lan conection and set routing internet contact K. Tanarat 043-322338-9\r\nnetwork amadeus 192.168.1.254\r\nnetwork galileo 10.69.22.254\r\n\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Narong Taveerat[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4601, 57, 2164, 0, 'Tiwa_B', 45, '', 1268364112, 'Amadeus Cancle Job', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14842, 123, 6905, 1, 'Tiwa_P', 38, 'ACER Access / 31-01-12 / 14:32 / LTR No: 589944 : COMPLETE (S/W)', 1327996999, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 2-2-2012 09:42 [/i]\n\n[font=Calibri][size=3][font=Calibri][size=3]Staff On Site : Trithum 080-2709004\r\nJob acer : 310112-483\r\nDate : 31-01-12 / 14:32 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\nMessage Created: 31JAN2012 14:32\r\n\r\nCall Received 31JAN2012 14:30 by Surasak Pongsiri\r\nFrom Yontniyom/ Patchareeya\r\nfrom company: Warmth Travel Co., Ltd.\r\n61/9 Soi Taweemitr 2, Rama 9 Rd., Huaykwang\r\n\r\nBangkok\r\nPhone:+6626439977\r\nFax:+6626439933\r\n\r\nLTR No: 589944\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\n[b]Solution:\r\n\r\n======= Date: 31Jan12 Time: 14:32 (Surasak Pongsiri) =======\r\nACER: Please onsite install amadeus selling platform 2 CID\r\nCID 051789911486 ATID 58664D1D\r\nCID 668343399495 ATID 58664D1E\r\nunder office ID: BKKTG21KG\r\nContact Khun Patchareeya 02 643 9977\r\n[/b]\r\n[/size][/font][/size][/font][b][font=Arial][color=#104160][font=Arial][color=#104160]Best Regards.\r\n[/b][/color][/font][/color][/font][font=Calibri][color=#004080][font=Calibri][color=#004080]\r\n[/color][/font][/color][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Surasak Pongsiri[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1]Technical Coordination (Chiangmai Office)\r\nCustomer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)53 226 336 \r\nF: + 66 (0)53 226 335\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][email=akharate@thaiamadeus.com][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff]surasak@thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/email][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url]\r\n[u][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][font=Arial][size=1][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14840, 126, 6904, 1, 'admin_1a', 1, 'กรุณาให้เอเย่นต์เซ็นเอกสารรับทราบก่อนทำการ Format HDD, Ghost Image หรือ Re-install Windows', 1327996238, '[table=0,rgb(255,255,255)][tr][td][color=#ff0000]แจ้งเจ้าหน้าที่ Acer ทุกท่าน\r\n\r\n           ในกรณีที่จะต้องทำการ Format HDD, Ghost Image หรือ Re-install Windows ทุกครั้งจะต้องสอบถามเอเย่นต์ถึงข้อมูลที่ต้องการจะ Backup และให้ทางเอเย่นต์เซ็นเอกสารทราบในการดำเนินการดังกล่าวทุกครั้ง\r\n            สามารถ Download  หนังสือรับทราบการปฎิบัติงานด้านเทคนิค ได้ตามลิงค์ด้านล่าง\r\n\r\n            [/color][color=royalblue] [align=left]*[b][url=http://www.tg1a.com/goto/determine_Technical.pdf][b]Download Document[/b][/url][/b][/align][/color][/td][/tr][/table]', '210.246.90.8', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4604, 58, 2165, 1, 'Thawatchai_S', 36, 'Americana OKI-184 / 9:30 / 12-03-10 / LTR No: 424548', 1268376075, 'Americana OKI-184 / 9:30 / 12-03-10 / LTR No: 424548\r\n\r\n[size=10pt][color=#000000]Message Created: 12MAR2010 09:19[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Call Received 12MAR2010 09:11 by Warunee Tuwanut[/color][/size]\r\n[size=10pt][color=#000000]From Unknown/[/color][/size]\r\n[size=10pt][color=#000000]from company: Delta V.I.P. Tour Co., Ltd.[/color][/size]\r\n[size=10pt][color=#000000]285/4-6 V N P  Building, 3rd Floor, Soi Pramote, Surawong Rd., Bangrak[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[color=#000000][size=10pt]Bangkok[/size][size=10pt][/size][/color]\r\n[size=10pt][color=#000000]Phone:+6622338888[/color][/size]\r\n[size=10pt][color=#000000]Fax:+6626349861[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]LTR No: 424548[/color][/size]\r\n[size=10pt][color=#000000]Title: unable to print screen[/color][/size]\r\n[size=10pt][color=#000000]Severity: Low[/color][/size]\r\n[size=10pt][color=#000000]Status: Pending Provider[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Description:[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]Solution:[/color][/size]\r\n[size=10pt][color=#000000] [/color][/size]\r\n[size=10pt][color=#000000]======= Date: 12Mar10   Time: 09:19   (Weranon Klaiprayoun) =======[/color][/size]\r\n[size=10pt][color=#000000]- printer not complete[/color][/size]\r\n[size=10pt][color=#000000]- pls spare print head or printer OKI-184[/color][/size]\r\n[size=10pt][color=#000000]- contact K.Utumporn 02 233-8888[/color][/size]', '119.42.68.91', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4605, 57, 2161, 0, 'Tiwa_P', 38, '', 1268376579, 'Staff On Site : Tiwa 081-778-0017\r\nAcer Job :120320-182\r\nDate :12/03/2010  / Time :9:40\r\nSolution :Change MB\r\nChange :Change MB\r\nClose Job:12:12\r\nComment :-\r\nContact : 02-2079181 k.สุขุม\r\nComplete:12:12', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4606, 57, 2166, 1, 'Tiwa_P', 38, 'ACER Dell/12-03-10/ 13:05 /LTR No: 424657:COMPLETE (SW)', 1268376939, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 12-3-2010 18:28 [/i]\n\nStaff On Site : Khipthaseth\r\nAcer Job :\r\nDate :12/03/2010 / Time :13:05\r\nSolution :\r\nChange :\r\nClose Job :\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete :\r\n\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 12MAR2010 13:01\r\n\r\nCall Received 12MAR2010 12:54 by Tosama Yosma\r\nFrom Unknown/\r\nfrom company: Quality Express Co., Ltd.\r\n1111/30-1 Ladproa Rd., Between Soi 23-25, Jankasem, Jatujak\r\n\r\nBangkok\r\nPhone:+6625113000\r\nFax:+6625110099\r\n\r\nLTR No: 424657\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nAGT adv 1 PC, Program Amadeus Vista automatic close program\r\n\r\n[b]Solution:\r\n[/b]======= Date: 12Mar10 Time: 13:01 (Nawarat Tuntikapong) =======\r\n- Acer Team, Pls check windows and Amadeus program\r\n- Contact K.Radarin 02-5113000 #410\r\n\r\n[/size][/font][/size][/font][b][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff]Best Regards.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][color=#4181c0][font=Arial][color=#4181c0]Nawarat Tuntikapong[/color][/font][/color][/font][font=Arial][size=2][color=#008080][font=Arial][size=2][color=#008080][font=Arial][size=2][color=#008080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][font=Tahoma][size=2] [/size][/font][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\nnawarat@thaiamadeus.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4607, 57, 2160, 0, 'Anusorn_P', 48, 'ACER DELL/12-03-10/09.17/LTR No: 424549:COMPLETE (HW)', 1268377231, '[i=s] แก้ไขล่าสุด Anusorn_P เมื่อ 12-3-2010 14:15 [/i]\n\nStaff On Site : Anusorn_p\r\nAcer Job :120310-83\r\nDate :12/03/2010  / Time :9:17\r\nSolution :Clean Ram\r\nChange :-\r\nClose Jo:11:46\r\nComment :-\r\nContact : 02-2079181 k.มงคล\r\nComplet:-', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4608, 58, 2165, 0, 'Jarunee_s', 62, '', 1268382956, 'JOB STATUS                    : 424548\r\nSTAFF ON SITE                : สุชาติ\r\nDATE                               : 12-03-2010\r\nJOB ACS                          : 129876\r\nSOLUTION                       : SPARE P/T OKI 184T\r\nCLOSE JOB TIME             : 10.42 น.\r\nCONTACT                        : คุณอาจหาญ\r\nACK TIME                        : 10.20 น.', '58.9.121.112', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4609, 57, 2166, 0, 'Tiwa_P', 38, '', 1268384561, 'User Backup DATA Update Pending  15:14  K. นวรัตน์', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4610, 57, 2166, 0, 'Tiwa_P', 38, '', 1268393267, 'Staff On Site : Khipthaseth\r\nAcer Job :120310-349\r\nDate :12/03/2010 / Time :13:05\r\nSolution :Backup DATA Install Vista 1PC\r\nChange :-\r\nClose Job :17:07\r\nComment :รอจนกว่า User จะทำการ Backup Data เสร็จจึงจะดำเนินการ Set Program acer ได้\r\nContact : 02-2079181 k.อาจหาญ\r\nComplete :17:07', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4613, 57, 2168, 1, 'Tiwa_P', 38, 'acer hp /13-03-10 /15.06 /LTR No: 424867: COMPLETE (SW)', 1268468255, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 15-3-2010 11:44 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff On Site :  Tienchai   082-331-4039[/size][/font][/size][/font]\r\n[font=Arial][size=2][font=Arial][size=2]Acer Job :\r\nDate : 12/03/2010  Time :15:06\r\nSolution :\r\nChange : \r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\nMessage Created: 13MAR2010 15:06\r\n\r\nCall Received 13MAR2010 14:49 by Sathien Chaisongkhram\r\nFrom K.Roongravee/\r\nfrom company: Heng Chiang Tour And Travel Co., Ltd.\r\n14/1 Rajawongse Rd., Sampanthawongse\r\n\r\nBangkok\r\nPhone:+6622240027\r\nFax:+6622247089\r\n\r\nLTR No: 424867\r\nTitle: Amadeus Selling Platform\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n-K.Rungrawee/02 224 0027\r\n-Two terminals sometime is not working.\r\n\r\nSolution:\r\n\r\n======= Date: 13Mar10 Time: 15:05 (Arjhan Onpool) =======\r\nPls check virus and clean \r\nK.Roongravee 022240027\r\n\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4614, 57, 2168, 0, 'Tiwa_P', 38, '', 1268469120, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 13-3-2010 15:37 [/i]\n\nไม่สามารถติดต่อ User ได้ เนื่องจากเป็นเวลาปิดทำการของ Heng chiang Tour And Travel co., Ltd.\r\nและได้ Update ทาง Amadeus k.สุขุม ให้ติดต่อทาง User ใหม่อีกครั้ง วันจันทร์ ที่ 15/03/2010', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4615, 43, 2169, 1, 'Tiwa_P', 38, 'acer hp /13-03-10 /15.06 /LTR No: 424867', 1268469485, '[font=Arial][size=2]Message Created: 13MAR2010 15:06\r\n\r\nCall Received 13MAR2010 14:49 by Sathien Chaisongkhram\r\nFrom K.Roongravee/\r\nfrom company: Heng Chiang Tour And Travel Co., Ltd.\r\n14/1 Rajawongse Rd., Sampanthawongse\r\n\r\nBangkok\r\nPhone:+6622240027\r\nFax:+6622247089\r\n\r\nLTR No: 424867\r\nTitle: Amadeus Selling Platform\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n-K.Rungrawee/02 224 0027\r\n-Two terminals sometime is not working.\r\n\r\nSolution:\r\n\r\n======= Date: 13Mar10 Time: 15:05 (Arjhan Onpool) =======\r\nPls check virus and clean \r\nK.Roongravee 022240027\r\n[/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14839, 123, 6903, 1, 'Tiwa_P', 38, 'L Innertech 11 / 31-1-12 / 13:40 / LTR No: 589908 : COMPLETE (Network)', 1327995099, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 31-1-2012 16:15 [/i]\n\nStaff On Site : Treesith  089-6646205\r\nJob acer : 310112-405\r\nDate : 31-1-12 / 13:40 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[font=Calibri][size=3][font=Calibri][size=3]Call Received 31JAN2012 13:29 by Acharawan Kitchaijaroenporn\r\nFrom Unknown/\r\nfrom company: Universal Travel Link & Service Co., Ltd.\r\n184/105 Forum Tower, 19th Floor, Ratchadapisek Rd., Huaykwang\r\n\r\nBangkok\r\nPhone:+6626453542\r\nFax:+6626453541\r\n\r\nLTR No: 589908\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 31Jan12 Time: 13:34 (Weranon Klaiprayoun) =======\r\n- pls onsite move 2 pc acer in the office\r\n- agent renovate office\r\n- contact K.Wanida 02 6453542 - 9 # 121\r\n\r\n[/size][/font][/size][/font][b][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0]Weranon Klaiprayoun[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][email=weranon@thaiamadeus.com][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff]weranon@thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/email][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f] \r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4617, 57, 2171, 1, 'Tiwa_P', 38, 'LMETRO ACER / 15-03-10 / 08:43 LTR No: 424898:COMPLETE (NETWORK)', 1268617898, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 15-3-2010 11:18 [/i]\n\nStaff On Site :    Khipthaseth   084-070-7179\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 15MAR2010 08:43\r\n\r\nCall Received 15MAR2010 08:33 by Chiraphong Khumkhrong\r\nFrom Unknown/\r\nfrom company: S.J. Holidays Co., Ltd.\r\n1213/450 Srivara Town-In-Town, Soi Ladprao 94, Wangthonglang\r\n\r\nBangkok\r\nPhone:+6629575921\r\nFax:+6629575929\r\n\r\nLTR No: 424898\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n======= Date: 15Mar10 Time: 08:38 (Chiraphong Khumkhrong) =======\r\n# agent unable to connect to SELL\r\n\r\n# due to agent renovate office\r\n\r\nSolution:\r\n\r\n======= Date: 15Mar10 Time: 08:39 (Chiraphong Khumkhrong) =======\r\n# transfer call to K.Sukhum\r\n======= Date: 15Mar10 Time: 08:43 (Sukhum Wachirapitak) =======\r\nPls check LAN connection unable to access Vista\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sukhum Wachirapitak\r\n[/color][/font][/color][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=sukhum@thaiamadeus.com]sukhum@thaiamadeus.com[/email]\r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4618, 57, 2172, 1, 'Narin_K', 52, 'acer dell /15-03-10 /8.52 /LTR No: 424902: Complete ( H/W)', 1268619128, '[i=s] แก้ไขล่าสุด Narin_K เมื่อ 15-3-2010 09:56 [/i]\n\nStaff On Site : Narin_k 081-5353711\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n　\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 15MAR2010 08:51\r\n\r\nCall Received 15MAR2010 08:47 by Sakaojai Russameewong\r\nFrom K. Nantiya/\r\nfrom company: Global Union Express / Phuket\r\n22/14 Vanich Plaza, Luang Poh Rd., A. Muang\r\n\r\nPhuket\r\nPhone:+6676232219\r\nFax:+6676221859\r\n\r\nLTR No: 424902\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nK.PENNAPA\r\npress F1 DELL\r\n\r\nSolution:\r\n\r\n======= Date: 15Mar10 Time: 08:51 (Arjhan Onpool) =======\r\nPls replace cpu with spare\r\nK. K.PENNAPA 076232219\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4619, 57, 2173, 1, 'Tiwa_P', 38, 'LMETRO ACER / 15-03-10 / 09:13 LTR No: 424908:COMPLETE (HW)', 1268619592, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 15-3-2010 11:30 [/i]\n\nStaff On Site : Pongsak   083-499-6500\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 15MAR2010 09:12\r\n\r\nCall Received 15MAR2010 09:09 by Nichakamol Phruksachat\r\nFrom Unknown/\r\nfrom company: STA Travel Co., Ltd.\r\n33/70 Wall Street Tower, 14th Floor, Room 1405, Surawongse Rd., Bangrak\r\n\r\nBangkok\r\nPhone:+6622360262\r\nFax:+6622376005\r\n\r\nLTR No: 424908\r\nTitle: Call transfer\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 15Mar10 Time: 09:12 (Sukhum Wachirapitak) =======\r\nPls check LPT port\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sukhum Wachirapitak\r\n[/color][/font][/color][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=sukhum@thaiamadeus.com]sukhum@thaiamadeus.com[/email]\r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4620, 57, 2172, 0, 'Narin_K', 52, 'RE: acer dell /15-03-10 /8.52 /LTR No: 424902: Complete', 1268621737, 'Staff On Site : Narin_k 081-5353711\r\nAcer Job : 150310-33\r\nDate :  / Time : 15/03/2010  9.20\r\nSolution : change new Battery Bios \r\nChange : Battery Bios\r\nClose Jo : 9.40\r\nComment :\r\nContact  : 02-2079181 k. อาจหาญ\r\nComplet : 9.40', '222.123.101.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4621, 57, 2174, 1, 'Tiwa_P', 38, 'ACER HP / 15-03-10 / 10:06 LTR No: 424954:COMPLETE (Re Open Case )', 1268622721, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-3-2010 15:20 [/i]\n\nStaff On Site : Khipthaseth   084-070-7179\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n　\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 15MAR2010 10:05\r\n\r\nCall Received 15MAR2010 10:02 by Warunee Tuwanut\r\nFrom Unknown/\r\nfrom company: Majestic Travel\r\n69 Soi Langsuan 3, Ploenchit Rd., Lumpinee, Patumwan\r\n\r\nBangkok\r\nPhone:+6626522000\r\nFax:+6622547223\r\n\r\nLTR No: 424954\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\ncannot access window\r\n\r\nSolution:\r\n\r\n======= Date: 15Mar10 Time: 10:05 (Sukhum Wachirapitak) =======\r\nPls check windows ctc.K.Yupa\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sukhum Wachirapitak\r\n[/color][/font][/color][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=sukhum@thaiamadeus.com]sukhum@thaiamadeus.com[/email]\r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4622, 57, 2168, 0, 'Tiwa_P', 38, '', 1268624486, 'เครื่องติด Geneus 2 PC ได้แจ้งทาง คุณสุขุม ทราบแล้ว เมื่อ เวลา 10:35  15/03/2010', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4623, 57, 2175, 1, 'Narin_K', 52, 'ACER Acer / 15-03-10 / 10:50 / LTR No: 424889: Complete ( H/W)', 1268624713, '[i=s] แก้ไขล่าสุด Narin_K เมื่อ 15-3-2010 16:37 [/i]\n\nStaff On Site : Narin_k 081-5353711\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n　\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 15MAR2010 10:39\r\n\r\nCall Received 14MAR2010 14:41 by Janthapim Montmaturapoj\r\nFrom Unknown/\r\nfrom company: Prachabodee Travel Ordinary\r\n9/3 Jaofa Rd., Paknam , Amphurmauang\r\n\r\nKrabi\r\nPhone:+6675611511\r\nFax:+6675611579\r\n\r\nLTR No: 424889\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nIT staff agency informed VGA card can not be displayed. (Acer)\r\nPls contact K.Prachabodee 075 611 511\r\n\r\nSolution:\r\n\r\n======= Date: 15Mar10 Time: 10:38 (Weranon Klaiprayoun) =======\r\n- Can\'t boot windows\r\n- contact K.Prachabodee 075 611 511\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4624, 57, 2171, 0, 'Tiwa_P', 38, '', 1268626691, 'Staff On Site :    Khipthaseth   084-070-7179\r\nAcer Job :150310-19\r\nDate : 15/03/2010 / Time :8:43\r\nSolution :Chack Cable Lan Network 2 PC\r\nChange :-\r\nClose Jo:10:48\r\nComment :เนื่องจากมีการย้าย โต๊ะทำงาน จึงทำให้ Lan Fail\r\nContact : 02-2079181 k.อาจหาร\r\nComplet:10:48', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4625, 57, 2175, 0, 'Narin_K', 52, '', 1268626868, 'โทรติดต่อลูกค้าแล้วนัดเข้าให้บริการ 15.00 ติดต่อ คุณจิรพันธ์ \r\nคุณมงคล Amadeuse', '222.123.101.131', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4626, 57, 2173, 0, 'Tiwa_P', 38, '', 1268627420, 'Staff On Site : Pongsak   083-499-6500\r\nAcer Job :150310-62\r\nDate : 15/03/2010 / Time :9:13\r\nSolution :Repare Port LPT\r\nChange :-\r\nClose Jo:11:22\r\nComment :-\r\nContact : 02-2079181 k.อาจหาญ\r\nComplet:11:22', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4628, 57, 2168, 0, 'Tiwa_P', 38, '', 1268628224, 'Staff On Site :  Tienchai   082-331-4039\r\nAcer Job :150310-8\r\nDate : 15/03/2010Time :8:30\r\nSolution :Ghost Image Install Vista 2 PC\r\nChange : -\r\nClose Jo:11:34\r\nComment :-\r\nContact : 02-2079181 k.นวรัตน์\r\nComplet:11:34', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4629, 57, 2176, 1, 'Tiwa_P', 38, 'ACER DELL/15-03-10/12:05/LTR No: 425018:COMPLETE', 1268631362, '[font=Arial][size=2][font=Arial][size=2]Staff On Site : Pongsak 083-499-6500\r\nAcer Job :\r\nDate :  15-03-2010 / Time : 12:05\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n\r\nMessage Created: 15MAR2010 12:00\r\n\r\nCall Received 15MAR2010 11:40 by Areerat Kittivanidchawat\r\nFrom Unknown/\r\nfrom company: Thai Overlander Co., Ltd.\r\n407 BTW Sukhumvit 21-23, Sukhumvit Rd., Klongtoey Nua, Wattana\r\n\r\nBangkok\r\nPhone:+6622584778\r\nFax:+6622596558\r\n\r\nLTR No: 425018\r\nTitle: Amadeus Selling Platform - Unable to access\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\n[b]Description:\r\n[/b]- K.Yaowadee informed that unable to access Vista only 1 PC as error : unable to connect sever\r\n\r\n[b]Solution:\r\n[/b]======= Date: 15Mar10 Time: 11:58 (Nawarat Tuntikapong) =======\r\n- Can\'t access internet and slow response\r\n- Acer Team, Pls check windows and LAN connection\r\n- contact k.Yaowadee 02-2604883\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4630, 57, 2176, 0, 'Tiwa_P', 38, '', 1268631453, 'Staff On Site : Pongsak 083-499-6500\r\nAcer Job :\r\nDate :  15-03-2010 / Time : 12:05\r\nSolution :\r\nChange : No Part\r\nClose Job: 12:32PM\r\nComment : ได้ทำการติดต่อ กับ Agent ชื่อ คุณ วรัตธยา ทาง user บอกว่าเครื่องใช้งานได้ปกติแล้วครับ  user restart pc \r\n\r\nContact : 02-2079181 k.มงคล\r\nComplet: 12:32PM', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4633, 57, 2174, 0, 'Tiwa_P', 38, '', 1268638035, 'แก้ไขล่าสุด Tiwa_P เมื่อ 15-3-2010 11:48 \r\n\r\nStaff On Site : Khipthaseth   084-070-7179\r\nAcer Job :150310-118\r\nDate : 15/03/2010 / Time :10:06\r\nSolution :Clean CPU & Ram\r\nChange :-\r\nClose Jo:13:28\r\nComment :-\r\nContact : 02-2079181 k.สุขุม\r\nComplet:13:28', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4634, 57, 2178, 1, 'Tiwa_P', 38, 'ACER DELL/15-03-10/16:32/LTR No: 425192:COMPLETE (SW)', 1268645664, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-3-2010 10:31 [/i]\n\nStaff On Site : Pongsak   083-499-6500\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 15MAR2010 16:27\r\n\r\nCall Received 15MAR2010 16:00 by Sakaojai Russameewong\r\nFrom Unknown/\r\nfrom company: Roongsarp Travel Service Co., Ltd.\r\n466-468 Yaoworaj Rd., Sampanthawong\r\n\r\nBangkok\r\nPhone:+6622240039\r\nFax:+6622248057\r\n\r\nLTR No: 425192\r\nTitle: T/Problem:SLOW RESPONSE\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nK.SIRIPORN reported that system always slow in the afternoon she ahs to restart pc\r\nonly 1 pc\r\n\r\nSolution:\r\n======= Date: 15Mar10 Time: 16:24 (Nawarat Tuntikapong) =======\r\n- This PC slow response every day at noon\r\n- Acer Team, Pls check windows and virus\r\n- Contact K.Siriporn 02-2240039\r\n\r\n[/size][/font][/size][/font][b][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff][font=Arial][size=1][color=#4181ff]Best Regards.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][color=#4181c0][font=Arial][color=#4181c0]Nawarat Tuntikapong[/color][/font][/color][/font][font=Arial][size=2][color=#008080][font=Arial][size=2][color=#008080][font=Arial][size=2][color=#008080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][font=Tahoma][size=2] [/size][/font][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080][font=Arial][size=2][color=#808080]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=nawarat@thaiamadeus.com]nawarat@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4635, 57, 2175, 0, 'Narin_K', 52, 'RE: ACER Acer / 15-03-10 / 10:50 / LTR No: 424889: Complete', 1268645820, 'Staff On Site : Narin_k 081-5353711\r\nAcer Job : 150310-171\r\nDate :  / Time : 15/03/2010  Time : 15.40\r\nSolution : ตรวจเช็คสาย cable พบว่าเครื่องยังไม่ได้ต่อสาย lan ได้ทำการต่อและทำการ test all system สามารถใช้งานได้ปกติ\r\nChange : -\r\nClose Jo: 16.31\r\nComment :\r\nContact : 02-2079181 k. อาจหาญ\r\nComplet :16.31', '58.147.59.41', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4636, 57, 2178, 0, 'Tiwa_P', 38, '', 1268646652, 'ทาง user ไม่สะดวกให้เข้าไปทำการ service ในวันนี้ เนื่องจากบริษัทปิดทำการ เวลา 17.00PM\r\nจึงได้ทำการนัดเข้า service ในวันที่ 16-02-2010 เวลา 9.00AM-10.00AM\r\nได้ทำการติดต่อ Amadeus โดยมี k.นรงค์ เป็นผู้รับเรื่องครับ', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4637, 57, 2179, 1, 'Tiwa_P', 38, 'acer dell /16-03-10 /9.19 /LTR No: 425298:COMPLETE (SW)', 1268706810, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-3-2010 11:55 [/i]\n\nStaff On Site : Chumpon   080-209-4243\r\nAcer Job :\r\nDate : 16/03/2010 / Time :9:19\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 16MAR2010 09:19\r\n\r\nCall Received 16MAR2010 09:11 by Tosama Yosma\r\nFrom K. TA/\r\nfrom company: Air Channel Co., Ltd.\r\n140/15 ITF Tower Bldg, 10 th Floor, Silom Rd., Suriyawongse, Bangrak\r\n\r\nBangkok\r\nPhone:+6622316142\r\nFax:+6622316148\r\n\r\nLTR No: 425298\r\nTitle: T/Request:Pro Printer\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nAGT adv ICON printer lost can\'t print\r\n\r\nSolution:\r\n\r\n======= Date: 16Mar10 Time: 09:19 (Arjhan Onpool) =======\r\nK. TA 022316142\r\n======= Date: 16Mar10 Time: 09:19 (Arjhan Onpool) =======\r\nPls check virus and clean\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(4640, 57, 2178, 0, 'Tiwa_P', 38, '', 1268710226, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-3-2010 13:14 [/i]\n\nแก้ไขล่าสุด Tiwa_P เมื่อ 15-3-2010 17:58 \r\n\r\nStaff On Site : Pongsak   083-499-6500\r\nAcer Job :150310-727\r\nDate : 16/03/2010 / Time :16:32\r\nSolution :Ghost Image Install Vista\r\nChange :-\r\nClose Jo:10:24\r\nComment :-\r\nContact : 02-2079181 k.สุขุม\r\nComplet:10:24', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14838, 123, 6902, 1, 'Tiwa_P', 38, 'L Innertech 11 / 31-1-12 / 14:15 / LTR No: 589930 : (Changmai) : COMPLET (S/W)', 1327994921, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 31-1-2012 17:21 [/i]\n\nStaff On Site : JJL Changmai\r\nJob acer : 310112-450\r\nDate : 31-1-12 / 14:15 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[font=Calibri][size=3][font=Calibri][size=3]essage Created: 31JAN2012 14:07\r\n\r\nCall Received 31JAN2012 14:00 by Nichakamol Phruksachat\r\nFrom Unknown/\r\nfrom company: Erawan P.U.C. Co., Ltd.\r\n211/14-15 Changklan Rd., T. Changklan, A. Muang\r\n\r\nChiangmai\r\nPhone:+6653274212\r\nFax:+6653276548\r\n\r\nLTR No: 589930\r\nTitle: Amadeus Selling Platform\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 31Jan12 Time: 14:06 (Weranon Klaiprayoun) =======\r\n- can\'t boot windows\r\n- contact K.King 053 274-212\r\n[/size][/font][/size][/font][b][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0][font=Arial][size=3][color=#0060a0]Weranon Klaiprayoun[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][email=weranon@thaiamadeus.com][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff]weranon@thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/email][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4643, 57, 2179, 0, 'Tiwa_P', 38, '', 1268715290, 'Staff On Site : Chumpon   080-209-4243\r\nAcer Job :160310-35\r\nDate : 16/03/2010 / Time :9:19\r\nSolution :Add Printer\r\nChange :-\r\nClose Jo:10:34\r\nComment :-\r\nContact : 02-2079181 k.ณรงค์\r\nComplet:10:34', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14836, 123, 6893, 0, 'Tiwa_P', 38, '', 1327991563, 'Staff On Site : Pongsak 084-3270459\r\nJob acer : 300112-690\r\nDate : 30-01-12/15.50\r\nSolution : Update Vista 6.1p 143en  In Ticket Room 8 Pc\r\nClose Job: 13.28\r\nComment :\r\nContact : 02-2079181 k. Wareeyos', '210.7.132.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14837, 123, 6901, 1, 'Tiwa_P', 38, 'L Innertech Acer / 31-1-12 / 14.08 / LTR No: 589915 : COMPLETE (H/W)', 1327994810, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 31-1-2012 15:01 [/i]\n\nStaff On Site : Pongsak  084-327-0459\r\nJob acer : 310112-457\r\nDate : 31-1-12 / 14.08 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[font=Calibri][size=3][font=Calibri][size=3]Message Created: 31JAN2012 14:05\r\n\r\nCall Received 31JAN2012 13:39 by Chiraphong Khumkhrong\r\nFrom Unknown/\r\nfrom company: G.M. Exhibition Tour Co., Ltd.\r\n942/127 Charn Isara Tower 4th Floor, Rama 4 Road,\r\nSuriyawongse, Bangrak\r\nBangkok\r\nPhone:+6626761501\r\nFax:+6622675975\r\n\r\nLTR No: 589915\r\nTitle: T/Request:Pro Printer\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 31Jan12 Time: 14:05 (Wareeyot Vongvanich) =======\r\npls onsite contact K.nui te 02-267-5970\r\n-agent cannot print\r\n\r\n[/size][/font][/size][/font][b][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0]Wareeyot Vongvanich\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1]Technical Support\r\n[/b][/size][/font][/size][/font][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f]Customer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\nwareeyot@thaiamadeus.com \r\nwww.thaiamadeus.com\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(4645, 57, 2182, 1, 'Tiwa_P', 38, 'Acer Access  /16-03-10 / 11:35  / LTR No: 425361:COMPLETE (SW)', 1268715595, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-3-2010 14:36 [/i]\n\nStaff On Site : Tienchai   082-331-4039\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[font=Times New Roman]\r\n[/font][font=Arial][size=2][font=Arial][size=2]\r\nMessage Created: 16MAR2010 11:01\r\n\r\nCall Received 16MAR2010 10:59 by Sakdipad Jaimun\r\nFrom Unknown/\r\nfrom company: Asia World Enterprise Co., Ltd.\r\n4th Floor, Evergreen Place, Payathai Rd., Petburi, Ratchathewi\r\n\r\nBangkok\r\nPhone:+6626111771\r\nFax:+6626113275\r\n\r\nLTR No: 425361\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 16Mar10 Time: 11:01 (Sakdipad Jaimun) =======\r\nPls on site install amadeus selling platform 1 PC.\r\nCID : 739820544485 ATID : 58 66654C\r\nOffice ID : BKKTG21Y2\r\nCtc K.Ooy Tel. 086-341-7789\r\n\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sakdipad Jaimun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Coordination Officer,[/b][/size][/font][/size][/font][font=Times New Roman][size=2][color=#2f2f2f][font=Times New Roman][size=2][color=#2f2f2f][font=Times New Roman][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)77 963 109\r\nF: + 66 (0)77 963 110\r\n[email=sakdipad@thaiamadeus.com]sakdipad@thaiamadeus.com[/email] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][url=http://www.thaiamadeus.com/][u][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff][font=Arial][size=2][color=#0000ff]www.thaiamadeus.com[/u][/color][/size][/font][/color][/size][/font][/color][/size][/font][/url]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4646, 57, 2182, 0, 'Tiwa_P', 38, '', 1268719356, 'ถึง site เมื่อเวลา 12:30 เครื่อง ยังทำการ เซ็ทโปรแกรมยังไม่เสร็จ เป็นเครื่อง Locol ได้ทำการ Update ไปยัง Amadeus ที่คุณ อาจหาญ แล้ว', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4647, 57, 2182, 0, 'Tiwa_P', 38, '', 1268724956, 'Staff On Site : Tienchai   082-331-4039\r\nAcer Job :160310-315\r\nDate : 16/03/2010 / Time :11:35\r\nSolution :Install Vista 1 PC\r\nChange :-\r\nClose Jo:14:00\r\nComment :-\r\nContact : 02-2079181 k.วีรนนท์\r\nComplet:14:00', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4648, 57, 2174, 0, 'Tiwa_P', 38, '', 1268727473, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 16-3-2010 15:20 [/i]\n\nStaff On Site : Khipthaseth   084-070-7179\r\nAcer Job :150310-118\r\nDate : 16/03/2010 / Time :10:00\r\nSolution :Change Ram Ghost Image Install MATIP\r\nChange :Change Ram\r\nClose Jo:14:18\r\nComment :-\r\nContact : 02-2079181 k.สุขุม\r\nComplet:14:18', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0);
INSERT INTO `cdb_posts` (`pid`, `fid`, `tid`, `first`, `author`, `authorid`, `subject`, `dateline`, `message`, `useip`, `invisible`, `anonymous`, `usesig`, `htmlon`, `bbcodeoff`, `smileyoff`, `parseurloff`, `attachment`, `rate`, `ratetimes`, `status`) VALUES
(4649, 57, 2183, 1, 'Tiwa_P', 38, 'ACER ACCESS/16-03-10/16.15/LTR No: 425496:COMPLETE (SW)', 1268733466, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 17-3-2010 13:12 [/i]\n\nStaff On Site : Tienchai   082-331-4039\r\nAcer Job :\r\nDate : 16/03/2010 / Time :16:15\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n　\r\n[b][font=Arial][color=#ff0000][font=Arial][color=#ff0000]Pls onsite tomorrow 17-03-10 on 08.00 AM.\r\n[/b][/color][/font][/color][/font][font=Arial][size=2][font=Arial][size=2]\r\nMessage Created: 16MAR2010 16:14\r\n\r\nCall Received 16MAR2010 15:12 by Narong Taveerat\r\nFrom Sanguansantikul/ Jiwassa\r\nfrom company: American Express (Thai) Co., Ltd.\r\n388 S.P. Building, 11th Floor, Phaholyothin Rd., Phyathai\r\n\r\nBangkok\r\nPhone:+6622735221\r\nFax:+6622730453\r\n\r\nLTR No: 425496\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 16Mar10 Time: 15:23 (Narong Taveerat) =======\r\n\r\nPls install vista on 2 notebook agent. \r\n1. CID: 486651772858 ATID : 58665ED7 Office ID : BKKTG219V\r\n2. CID : 343687271392 ATID : 586642FC Office ID : BKKTG21XF\r\n\r\n[/size][/font][/size][/font][font=Arial]Contact K. Yenruedee 02-7875357\r\n\r\nbefore install please log on to Admin right.\r\nbefore install please call back amadeus K. Arjhan \r\nif have problem when install please call back amadeus.\r\n[/font][font=Arial][size=2][font=Arial][size=2]\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Narong Taveerat[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14830, 123, 6900, 1, 'Tiwa_P', 38, 'L Innertech ACER/ 31-01-12 /10.32 /LTR No: 589814 : (CANCEL JOB )', 1327981369, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 31-1-2012 12:31 [/i]\n\nStaff On Site : Treesith  089-664-6205\r\nJob acer : 310112-173\r\nDate :  31-01-12 /10.32 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.     \r\n[font=Calibri][size=3][font=Calibri][size=3]Message Created: 31JAN2012 10:31\r\n\r\nCall Received 31JAN2012 10:27 by Worawit Meekeaw\r\nFrom Unknown/\r\nfrom company: Atop Tours and Trading Co., Ltd.\r\n2 Ploenchit Center, Suite 7-12, 7th Floor, Sukhumvit Rd., Klongtoey, Wattana\r\n\r\nBangkok\r\nPhone:+6626568001\r\nFax:+6626568002\r\n\r\nLTR No: 589814\r\nTitle: T/Request:1A Selling Platform\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\n-K Dawit report that SELL too slow\r\n\r\nSolution:\r\n\r\n======= Date: 31Jan12 Time: 10:31 (Arjhan Onpool) =======\r\npls onsite check windows slow \r\nk.ron 026568001\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=arjhan@thaiamadeus.com]arjhan@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14831, 123, 6897, 0, 'Tiwa_P', 38, '', 1327981463, 'Staff On Site :Kuekrit 089-6646205\r\nJob acer : 300112-830\r\nDate : 30-01-12 /17.42 \r\nSolution : register CID\r\nClose Job:9.58\r\nComment :คุณมณ ติดตั้งเครื่องยังไม่เรียบร้อย\r\nContact : 02-2079181 k.อาจหาร', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14832, 123, 6900, 0, 'Tiwa_P', 38, '', 1327985647, 'User K.ron request 13.00 (Update K.Narong 11.55)', '58.64.41.11', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14833, 123, 6899, 0, 'Tiwa_P', 38, '', 1327986111, 'Staff On Site : Trithum  080-270-9004\r\nJob acer : 310112-140\r\nDate : 31-01-12 / 10.13 \r\nSolution : Join Network (Router Agent to Router Amadeus)\r\nClose Job: 11.59 \r\nComment : Spare LAN 1 M. / Router Amadeus เนื่องจากสาย Lan ขาด\r\nContact : 02-2079181 k. Arhan', '58.9.119.158', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14834, 123, 6900, 0, 'Tiwa_P', 38, '', 1327987838, 'Pls cancel this job\r\n \r\n\r\nArjhan Onpool \r\nTechnical Support, Customer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email]arjhan@thaiamadeus.com[/email] \r\n[url]www.thaiamadeus.com[/url]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14835, 123, 6892, 0, 'Tiwa_P', 38, '', 1327991501, 'Staff On Site : Pongsak 084-3270459 ,Trithum\r\nJob acer : 300112-669\r\nDate : 30-01-12/15.50\r\nSolution : Update Vista 6.1p 143en  In Ticket Room 8 Pc\r\nClose Job: 13.30\r\nComment :\r\nContact : 02-2079181 k. Wareeyos', '210.7.132.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4651, 57, 2185, 1, 'Seksan_P', 54, 'ACER Acer / 17-03-10 / 8:40 / LTR No: 425590:COMPLETE (HW)', 1268790223, '[i=s] แก้ไขล่าสุด Seksan_P เมื่อ 17-3-2010 10:42 [/i]\n\nStaff On Site : Seksan_p  084-1971213\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n　\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 17MAR2010 08:30\r\n\r\nCall Received 17MAR2010 08:23 by Rungruchee Bunphoei\r\nFrom Unknown/\r\nfrom company: K.C. Ticketing And Cargo / Talad Diamond Plaza Br.\r\nM.2, Sriwichai Rd., T.Makamtia, A.Muang\r\n\r\nSuratthani\r\nPhone:+6677489449\r\nFax:\r\n\r\nLTR No: 425590\r\nTitle: T/Request: Monitor - ACER\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nK.Sirinda reported that 1pc always shows black screen , can not access to window .\r\n\r\nSolution:\r\n\r\n======= Date: 17Mar10 Time: 08:29 (Weranon Klaiprayoun) =======\r\n- computer boot windows very slow\r\n- pls check windows or H/W\r\n- contact K.Sirinda 081 894-8555\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4652, 57, 2186, 1, 'Tiwa_P', 38, 'ACER  HP / 17-03-10 / 9:10 / LTR No: 425602:COMPLETE (SW)', 1268792187, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 17-3-2010 11:19 [/i]\n\nStaff On Site : Pongsak   083-499-6500\r\nAcer Job :\r\nDate : 17/03/2010 / Time :9:10\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n　\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 17MAR2010 09:02\r\n\r\nCall Received 17MAR2010 08:56 by Rungruchee Bunphoei\r\nFrom Unknown/\r\nfrom company: Roongthong Tour And Service\r\n2332 New Petchburi Rd., Bangkapi, Huaykwang\r\n\r\nBangkok\r\nPhone:+6623140805\r\nFax:+6623191481\r\n\r\nLTR No: 425602\r\nTitle: T/Request:Malware 1A Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nK.New reported that 1pc- HP can not access.\r\n\r\nSolution:\r\n\r\n======= Date: 17Mar10 Time: 09:02 (Weranon Klaiprayoun) =======\r\n- pls onsite scan & clean virus\r\n- contact K.New 02 3183922 # 507\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Weranon Klaiprayoun[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service \r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000 \r\nF: + 66 (0)2 207 9198 \r\n[email=weranon@thaiamadeus.com]weranon@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14828, 123, 6898, 0, 'Narin_K', 52, '', 1327978795, 'Staff On Site : Narin_k 081-535-3711\r\nJob acer : 310112-20\r\nDate : 31-1-12 / 8.50 \r\nSolution : Check Cable AC\r\nClose Job: 09:03\r\nComment :-\r\nContact : 02-2079181 k. Arjhan', '203.150.200.77', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14829, 123, 6899, 1, 'Tiwa_P', 38, 'L Innertech ACER/ 31-01-12 / 10.13 /LTR No: 589799 : COMPLETE (NETWORK)', 1327979946, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 31-1-2012 12:02 [/i]\n\nStaff On Site : Trithum  080-270-9004\r\nJob acer : 310112-140\r\nDate : 31-01-12 / 10.13 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n[font=Calibri][size=3][font=Calibri][size=3]Message Created: 31JAN2012 10:11\r\n\r\nCall Received 31JAN2012 10:00 by Chiraphong Khumkhrong\r\nFrom K.Nitima/ tel 02-668-5585-9\r\nfrom company: Soho Travel Service Co., Ltd.\r\n792/2 Rama 5 Rd., Nakornchaisri, Dusit District\r\n\r\nBangkok\r\nPhone:+6626685585\r\nFax:+6626685590\r\n\r\nLTR No: 589799\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 31Jan12 Time: 10:11 (Arjhan Onpool) =======\r\npls onsite check and connection LAN to internet agent\r\nK.Nitima/ tel 02-668-5585-9\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=arjhan@thaiamadeus.com]arjhan@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4654, 57, 2188, 1, 'Tiwa_P', 38, 'acer hp /17-03-10 /9.20 /LTR No: 425606:CANCEL By User', 1268793135, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 17-3-2010 09:37 [/i]\n\nStaff On Site : Khipthaseth   084-070-7179\r\nAcer Job :170310-51\r\nDate :17/03/2010  / Time :9:20\r\nSolution :-\r\nChange :-\r\nClose Jo:-\r\nComment :-\r\nContact : 02-2079181 k.อาจหาญ\r\nComplet:9:30\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 17MAR2010 09:19\r\n\r\nCall Received 17MAR2010 09:10 by Chiraphong Khumkhrong\r\nFrom Chakvithannides/ Arunratana\r\nfrom company: Turismo Asia Co., Ltd.\r\n511 Sri Ayuthaya Soi 6, Sri Ayuthaya Rd., Phayathai\r\n\r\nBangkok\r\nPhone:+6626401777\r\nFax:+6626427357\r\n\r\nLTR No: 425606\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n======= Date: 17Mar10 Time: 09:13 (Chiraphong Khumkhrong) =======\r\n# agent has problem with auto queue again\r\n\r\nSolution:\r\n\r\n======= Date: 17Mar10 Time: 09:13 (Chiraphong Khumkhrong) =======\r\n# transfer call to K.Arjhan\r\npls onsite install auto queue\r\nk.duangporn 026401777\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4655, 57, 2188, 0, 'Tiwa_P', 38, '', 1268793287, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 17-3-2010 09:36 [/i]\n\nได้ทำการ โทรเช็คอาการเบื้องต้น ไปยังคุณ ดวงพร Tel 026401777 #5028 ขณะนี้ใช้งานได้แล้ว เมื่อเวลา 9:30\r\nทำการ Update ไปยัง Amadeus ที่ คุณ อาจหาญ แล้ว\r\n\r\n　\r\n[font=Arial][size=2][color=#000080][font=Arial][size=2][color=#000080][font=Arial][size=2][color=#000080]Pls cancel job\r\n\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Tahoma][size=2][font=Tahoma][size=2]From:[/b] ARJHAN AO. ONPOOL \r\n[b]Sent:[/b] Wednesday, March 17, 2010 09:20\r\n[b]To:[/b] Onsite@Acer. Co. Th; Siranee_S@Acer. Co. Th\r\n[b]Cc:[/b] Technical Support Mail Group\r\n[b]Subject:[/b] acer hp /17-03-10 /9.20 /LTR No: 425606\r\n[/size][/font][/size][/font][font=Times New Roman]\r\n[/font][font=Arial][size=2][font=Arial][size=2]Message Created: 17MAR2010 09:19\r\n\r\nCall Received 17MAR2010 09:10 by Chiraphong Khumkhrong\r\nFrom Chakvithannides/ Arunratana\r\nfrom company: Turismo Asia Co., Ltd.\r\n511 Sri Ayuthaya Soi 6, Sri Ayuthaya Rd., Phayathai\r\n\r\nBangkok\r\nPhone:+6626401777\r\nFax:+6626427357\r\n\r\nLTR No: 425606\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n======= Date: 17Mar10 Time: 09:13 (Chiraphong Khumkhrong) =======\r\n# agent has problem with auto queue again\r\n\r\nSolution:\r\n\r\n======= Date: 17Mar10 Time: 09:13 (Chiraphong Khumkhrong) =======\r\n# transfer call to K.Arjhan\r\npls onsite install auto queue\r\nk.duangporn 026401777\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\nnarong@thaiamadeus.com \r\nwww.thaiamadeus.com\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4657, 57, 2185, 0, 'Seksan_P', 54, '', 1268797327, 'Staff On Site : Seksan_p  084-1971213\r\nAcer Job :170310-14\r\nDate :  17/03/2010/ Time :8:40\r\nSolution :Clean Ram Chack All HW\r\nChange :-\r\nClose Jo:10:14\r\nComment :-\r\nContact : 02-2079181 k.วีรนนท์\r\nComplet:10:14', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4658, 57, 2186, 0, 'Seksan_P', 54, '', 1268799442, 'Staff On Site : Pongsak   083-499-6500\r\nAcer Job :170310-29\r\nDate : 17/03/2010 / Time :9:10\r\nSolution :Ghost Image Install Vista\r\nChange :-\r\nClose Jo:11:10\r\nComment :-\r\nContact : 02-2079181 k.มงคล\r\nComplet:11:10', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4659, 57, 2189, 1, 'Tiwa_P', 38, 'ACER ACER / 17-03-10 / 11:15 LTR No: 425694:COMPLETE (Printer)', 1268799885, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 17-3-2010 13:21 [/i]\n\nStaff On Site : Tienchai   082-331-4039\r\nAcer Job :\r\nDate :17/03/2010  / Time :\r\nSolution :11:15\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n　\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 17MAR2010 11:15\r\n\r\nCall Received 17MAR2010 11:05 by Worawit Meekeaw\r\nFrom Unknown/\r\nfrom company: P.D. Express / Bangkok Branch\r\n560/9 Klao Siam Building, Dindang Rd., Phayathai\r\n\r\nBangkok\r\nPhone:+6626401040\r\nFax:+6622472998\r\n\r\nLTR No: 425694\r\nTitle: unable to print screen\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\nKhun Aree unable to print screen\r\n\r\nSolution:\r\n\r\n======= Date: 17Mar10 Time: 11:15 (Sukhum Wachirapitak) =======\r\n[/size][/font][/size][/font][font=Cordia New]ื[/font][font=Arial][size=2][font=Arial][size=2]Unable to print pls check paper on OKI184 ctc.K.Aree\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Sukhum Wachirapitak\r\n[/color][/font][/color][/font][font=Arial][size=2][font=Arial][size=2]Technical Support, Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=sukhum@thaiamadeus.com]sukhum@thaiamadeus.com[/email]\r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4661, 57, 2190, 1, 'Anusorn_P', 48, 'ACER DELL/17-03-10/12.08/LTR No: 425723:Complete', 1268805429, '[i=s] แก้ไขล่าสุด Anusorn_P เมื่อ 23-3-2010 08:33 [/i]\n\nStaff On Site : Anusorn_p 081-884-9626\r\nAcer Job :170310-331,333\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n　\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 17MAR2010 12:08\r\n\r\nCall Received 17MAR2010 12:03 by Jaturapattara Srikasem\r\nFrom sasiwimol/\r\nfrom company: CNX P & P Travel Ltd., Part. / CNX Airport Br.\r\nChiangmai International Airport 60 Moo 3, Airport Rd., A. Muang\r\n\r\nChiangmai\r\nPhone:+6653272545\r\nFax:\r\n\r\nLTR No: 425723\r\nTitle: T/Request: Keyboard & Mouse\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nT/Request: 2 Mouses 1a DELL out of order \r\ntel.053922177-8/sasiwimol\r\n\r\nSolution:\r\n\r\n======= Date: 17Mar10 Time: 12:08 (Narong Taveerat) =======\r\nPls change 2 mouse DELL contact tel.053922177-8 K. sasiwimol\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Narong Taveerat[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=narong@thaiamadeus.com]narong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4662, 57, 2183, 0, 'Tiwa_P', 38, '', 1268806342, 'Staff On Site : Tienchai   082-331-4039\r\nAcer Job :160310-729\r\nDate : 16/03/2010 / Time :16:15\r\nSolution :Install Vista 2 NB\r\nChange :-\r\nClose Jo:12:02\r\nComment :-\r\nContact : 02-2079181 k.ณรงค์\r\nComplet:12:02', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14827, 123, 6898, 1, 'Narin_K', 52, 'L Metro Acer / 31-1-12 / 8.50 / LTR No: 589745 / Urgent : (Phuket) : COMPLETE (H/W)', 1327975649, '[i=s] แก้ไขล่าสุด Narin_K เมื่อ 31-1-2012 11:24 [/i]\n\nStaff On Site : Narin_k 081-535-3711\r\nJob acer : 310112-20\r\nDate : 31-1-12 / 8.50 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\n\r\n[font=Calibri][size=3][font=Calibri][size=3]Message Created: 31JAN2012 08:45\r\n\r\nCall Received 31JAN2012 08:26 by Chiraphong Khumkhrong\r\nFrom Unknown/\r\nfrom company: Sun & Sand Tour Co., Ltd.\r\n42 Pearl Hotel, Ground Floor, Montri Rd.,\r\n\r\nPhuket\r\nPhone:+6676211044\r\nFax:+6676212911\r\n\r\nLTR No: 589745\r\nTitle: T/Request:Pro Printer\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 31Jan12 Time: 08:45 (Wareeyot Vongvanich) =======\r\npls onsite contact K.Beauty tel 076-211-044\r\n-agent cannot print\r\n[/size][/font][/size][/font][b][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0]Wareeyot Vongvanich\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1]Technical Support\r\n[/b][/size][/font][/size][/font][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f]Customer Service\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 2 207 9000 \r\nF: + 66 2 207 9198 \r\n[email=wareeyot@thaiamadeus.com]wareeyot@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0),
(4664, 57, 2189, 0, 'Tiwa_P', 38, '', 1268806845, 'Staff On Site : Tienchai   082-331-4039\r\nAcer Job :170310-281\r\nDate :17/03/2010  / Time :11:15\r\nSolution :Chack Ribbon Printer OKI 184\r\nChange :-\r\nClose Jo:12:44\r\nComment :-\r\nContact : 02-2079181 k.ณรงค์\r\nComplet:12:44', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4665, 57, 2190, 0, 'Tiwa_P', 38, '', 1268815265, 'Mouse ที่เตรียมไปสำหรับ Support เป็น PS2 ซึ่งไม่สามารถ ใช้งานกับเครื่อง Dell 210L ได้\r\nทำการ Pending Case กับทาง amadeus ที่ คุณ อาจหาญแล้ว', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4666, 57, 2192, 1, 'Tiwa_P', 38, 'acer acer / 17-03-10 / 15.57 / LTR No: 425841:COMPLETE (HW)', 1268816445, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 17-3-2010 16:51 [/i]\n\nStaff On Site : Tienchai   082-331-4039\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n　\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 17MAR2010 15:54\r\n\r\nCall Received 17MAR2010 15:46 by Piyanuch Buathong\r\nFrom Unknown/\r\nfrom company: Roongthong Tour And Service\r\n2332 New Petchburi Rd., Bangkapi, Huaykwang\r\n\r\nBangkok\r\nPhone:+6623140805\r\nFax:+6623191481\r\n\r\nLTR No: 425841\r\nTitle: T/Request: Keyboard & Mouse\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nAgent have problem about mouse PC.\r\n\r\nPlease change it. \r\n\r\nContact Khun Jinny \r\nTel : +6623140805\r\n\r\nSolution:\r\n\r\n======= Date: 17Mar10 Time: 15:54 (Mongkol Jokkaew) =======\r\npls on site change mouse 1 pc acer\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Mongkol Jokkaew[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=Mongkol@thaiamadeus.com]Mongkol@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url] \r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4668, 57, 2192, 0, 'Tiwa_P', 38, '', 1268819482, 'Staff On Site : Tienchai   082-331-4039\r\nAcer Job :170310-644\r\nDate :17/03/2010  / Time :15:57\r\nSolution :Change Mouse\r\nChange :Change Mouse\r\nClose Jo:16:28\r\nComment :-\r\nContact : 02-2079181 k.สุขุม\r\nComplet:16:28', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14826, 123, 6897, 1, 'Tiwa_P', 38, 'ACER ACCESS /30-01-12 /17.42 /LTR No: 589715 :  COMPLETE (S/W)', 1327920720, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 31-1-2012 11:10 [/i]\n\nStaff On Site :Kuekrit 089-6646205\r\nJob acer : 300112-830\r\nDate : 30-01-12 /17.42 \r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.  \r\n　\r\n[font=Calibri][size=3][font=Calibri][size=3]Message Created: 30JAN2012 17:42\r\n\r\nCall Received 30JAN2012 17:38 by Arjhan Onpool\r\nFrom K. Mon/\r\nfrom company: Unithai Travel Co., Ltd.\r\n33/47 Wall Street Tower, 11th Floor,\r\nSurawong Rd., Suriyawong, Bangrak\r\nBangkok\r\nPhone:+6626326882\r\nFax:+6622000289\r\n\r\nLTR No: 589715\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n\r\n======= Date: 30Jan12 Time: 17:39 (Arjhan Onpool) =======\r\npls onsite 31-01-12 At 10.00 Am.\r\ninstall amadeus CID 296738958589 5866A07E Office ID BKKOK212D\r\nK. Mon 026326882\r\n\r\n[/size][/font][/size][/font][b][font=Arial][color=#0060a0][font=Arial][color=#0060a0]Arjhan Onpool[/color][/font][/color][/font][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0][font=Arial][size=2][color=#0060a0] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=2][font=Arial][size=2]Technical Support,[/b][/size][/font][/size][/font][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f][font=Tahoma][size=2][color=#2f2f2f] [/color][/size][/font][/color][/size][/font][/color][/size][/font][b][font=Arial][size=2][font=Arial][size=2]Customer Service\r\n[/b][/size][/font][/size][/font][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f][font=Arial][size=2][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9000\r\nF: + 66 (0)2 207 9198\r\n[email=arjhan@thaiamadeus.com]arjhan@thaiamadeus.com[/email] \r\n[url=http://tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(14825, 123, 6896, 1, 'Tiwa_P', 38, 'Bangkok Air Tour (1988) - Additional install 3 Vista CID into Agent\'s PC / 30 Jan 2012 16.52 (LTR: 589687) COMPLETE (S/W)', 1327917614, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 1-2-2012 16:08 [/i]\n\nStaff On Site : Treesith 089-6646205\r\nJob acer : 300112-\r\nDate : 30-01-12/16.52\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k. \r\n\r\nDear Acer Team\r\nKindly complete the following request.\r\nAgent name: Bangkok Air Tour (1988).\r\nAddress: 1111 Ploenchit Rd., Lumpinee, Patumwan, Bangkok 10330.\r\n\r\nTel: 02-255 8964\r\nContact: คุณดอย\r\nREIF: 1AV-12-074, LTR: 589687\r\nRequest: -Additional install 3 Vista CID into Agent’s PC.\r\nConfiguration (BKKTG21DY)\r\nVista CID (Selling Platform 6.1P133)\r\n58 668028\r\n875131256353\r\n58 6681B0\r\n295504863044\r\n58 66AB3A\r\n881356796659\r\n\r\nPlease onsite to add install CID on Wednesday Feb 1st , 2012 13.00\r\n\r\nBest regards,\r\nNawarat Tuntikapong \r\nSenior Technical Support. \r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9117\r\nM: + 66 (0)89 922 1966\r\nF: + 66 (0)2 207 9198\r\n[email=nawarat@thaiamadeus.com]nawarat@thaiamadeus.com[/email] \r\n[url=http://tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4672, 57, 2196, 1, 'Anusorn_P', 48, 'ACER DELL / 18-03-10 / 9:45 / LTR No: 425919:COMPLETE', 1268881121, '[i=s] แก้ไขล่าสุด Anusorn_P เมื่อ 18-3-2010 14:24 [/i]\n\nStaff On Site : Anusorn_P 081-8849626\r\nAcer Job :\r\nDate :  18-03-2010 / Time : 9:45\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n\r\n[font=Calibri][size=3][font=Calibri][size=3]Message Created: 18MAR2010 09:44\r\n\r\nCall Received 18MAR2010 09:41 by Surasak Pongsiri\r\nFrom Unknown/\r\nfrom company: Manit Travel Chiangmai Ltd., Part.\r\n143 Rajawongse Rd., A. Muang\r\n\r\nChiangmai\r\nPhone:+6653251825\r\nFax:+6653251417\r\n\r\nLTR No: 425919\r\nTitle: T/Request:Malware 1A Owned\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n======= Date: 18Mar10 Time: 09:43 (Surasak Pongsiri) =======\r\nwindows has slow respond\r\n\r\nSolution:\r\n\r\n======= Date: 18Mar10 Time: 09:43 (Surasak Pongsiri) =======\r\nACER: Please scan and fix virus\r\nContact [/size][/font][/size][/font][font=Cordia New][size=4][font=Cordia New][size=4]คุณปอย\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4673, 57, 2197, 1, 'Tiwa_P', 38, 'ACER HP / 18-03-10 / 10:30 LTR No: 425950:COMPLETE', 1268883404, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 18-3-2010 13:09 [/i]\n\nStaff On Site : Tiwa_P 081-778-0017\r\nAcer Job :\r\nDate : 18-03-2010  / Time : 10:30AM\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 18MAR2010 10:29\r\n\r\nCall Received 18MAR2010 10:24 by Rungruchee Bunphoei\r\nFrom Unknown/\r\nfrom company: American Express / US Embassy\r\n120-122 Wireless Rd., Lumpinee, Patumwan\r\n\r\nBangkok\r\nPhone:+6622054172\r\nFax:+6622550825\r\n\r\nLTR No: 425950\r\nTitle: T/Request:1A Selling Platform-1pc unable to access\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nK.Usa reported that 1pc can not access to vista as error \'\' THE PAGE CAN NOT BE DISPLAYED \'\'\r\n\r\nSolution:\r\n\r\n======= Date: 18Mar10 Time: 10:28 (Sukhum Wachirapitak) =======\r\nCan\'t connect to internet pls ctc.K.U-Sa 02-2054951\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4677, 57, 2197, 0, 'Tiwa_P', 38, '', 1268892560, 'Staff On Site : Tiwa_P 081-778-0017\r\nAcer Job : 180310-174\r\nDate : 18-03-2010  / Time : 10:30AM\r\nSolution : Set IP Config\r\nChange : No Part\r\nClose Job: 12:56PM\r\nComment : \r\nContact : 02-2079181 k.สุขุม\r\nComplete: 12:56PM', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14824, 123, 6895, 1, 'Tiwa_B', 45, 'KHONKAEN THAI ORCHID TOUR &amp; TRAVEL LTD., PART. - Office Relocate, Move 3 Acer PC (L-Inner 11), 1 Printer OKI-184 /  30 Jan 12 - 16.35  (LTR: 589678) :(Khonkean) :  (Special Case): COMPLETE (H/W)', 1327916854, '[i=s] แก้ไขล่าสุด Tiwa_B เมื่อ 4-2-2012 11:41 [/i]\n\n[font=Tahoma][size=3][font=Tahoma][size=3]Staff On Site : Surakit 0813809436\r\nJob acer : 300112-741\r\nDate : 30-01-12/15.50\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k. \r\n\r\n\r\nDear Acer Team,\r\n\r\nKindly complete the following request.\r\n\r\nAgent name: KHONKAEN THAI ORCHID TOUR & TRAVEL LTD., PART.\r\n\r\nOld Address: 290/1 Big C Farry (Khonkaen), Room 2, 2nd Floor, Mitrpab Rd., A. Muang Khon Kaen 40000.\r\n\r\nNew Address: 99/1 Srichan Rd., T.Naimuang, A.Muang Khon Kaen 40000.\r\n\r\nTel: 089-710 0267 Contact: คุณต้น\r\n\r\n\r\n[/size][/font][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000]LTR No: 589678\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]\r\nRequest: -Office Relocate, Move 3 Acer PC (Leasing Acer-Inner11) , 1 Printer OKI-184, \r\nTOT Router and Switch Hub from old address to connect at new address.\r\n[/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3][/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000](Internet line move by TOT staff)\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]Configuration:[/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080] [/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000]Not Change, Re-check Network Configuration.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]Remark:[/size][/font][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000] -Agent move all equipments by themselves, Pls re-connect all equipment at new address.\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Calibri][size=3][color=#ff0000][font=Calibri][size=3][color=#ff0000][font=Calibri][size=3][color=#ff0000][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000][font=Tahoma][size=3][color=#ff0000]-Prepared LAN cable incase current not enough. \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Tahoma][size=3][font=Tahoma][size=3]\r\nPlease onsite for Office Relocate on Saturday Feb 4th , 2012 9.00\r\n[/size][/font][/size][/font][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080][font=Tahoma][size=3][color=#004080]Best regards,\r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][color=#4181c0][font=Arial][size=1][color=#4181c0][font=Arial][size=1][color=#4181c0]Nawarat Tuntikapong[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][color=#008080][font=Arial][size=1][color=#008080][font=Arial][size=1][color=#008080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][font=Arial][size=1]Senior Technical Support\r\n[/size][/font][/size][/font][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f][font=Arial][size=1][color=#5f5f5f]THAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)2 207 9117\r\nM: + 66 (0)89 922 1966\r\nF: + 66 (0)2 207 9198\r\n[email=nawarat@thaiamadeus.com]nawarat@thaiamadeus.com[/email] \r\n[url=http://tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url][/color][/size][/font][/color][/size][/font][/color][/size][/font][font=Arial][size=1][color=#808080][font=Arial][size=1][color=#808080][font=Arial][size=1][color=#808080] \r\n[/color][/size][/font][/color][/size][/font][/color][/size][/font]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4679, 57, 2200, 1, 'Tiwa_P', 38, 'acer hp /18-03-10 /13.41 /LTR No: 426026:COMPLETE', 1268895707, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 18-3-2010 16:04 [/i]\n\nStaff On Site : Khipthaseth 084-070-7179\r\nAcer Job : 180310-429\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Jo:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplet:\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 18MAR2010 13:41\r\n\r\nCall Received 18MAR2010 13:12 by Tosama Yosma\r\nFrom K. LEK/\r\nfrom company: Flight Centre Ltd.\r\n331/4-5 Sukhumvit 55, Soi Thonglor, next to United Tower, Klongton Nua, Wattana\r\n\r\nBangkok\r\nPhone:+6627128821\r\nFax:+6621852816\r\n\r\nLTR No: 426026\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nAGT can\'t access vista\r\n\r\nSolution:\r\n\r\n======= Date: 18Mar10 Time: 13:41 (Arjhan Onpool) =======\r\nwindows slow \r\nPls Check LAN connection and virus clean\r\nK. LEK 027128821\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4680, 57, 2196, 0, 'Anusorn_P', 48, '', 1268897176, 'Staff On Site : Anusorn_P 081-8849626\r\nAcer Job :180310-105,110,127,129\r\nDate :  18-03-2010 / Time : 9:45\r\nSolution : 2 PC IE ใช้งานได้ปกติ 1 PC Clear Temp & Scan Virus 1 PC เป็นเครื่อง Agent ตรวจสอบ Os Fail\r\nChange : No Part\r\nClose Job: 13.33PM\r\nComment :\r\nContact : 02-2079181 k.สุขุม\r\nComplet: 13.33PM', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4682, 57, 2201, 1, 'Tiwa_P', 38, 'acer acer / 18-03-10 / 14.58 / LTR No: 426092 / urgent:COMPLETE', 1268899128, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 18-3-2010 16:27 [/i]\n\nStaff On Site : TIWA 081-778-0017\r\nAcer Job :\r\nDate :  18-03-2010 / Time :\r\nSolution :\r\nChange :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete:\r\n\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 18MAR2010 14:55\r\n\r\nCall Received 18MAR2010 14:52 by Chiraphong Khumkhrong\r\nFrom Unknown/\r\nfrom company: Golden Express Travel Co., Ltd.\r\n69/27 Phayathai Rd., Phayathai, Rajdhavee\r\n\r\nBangkok\r\nPhone:+6622513252\r\nFax:+6624116054\r\n\r\nLTR No: 426092\r\nTitle: T/Request:CPU\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n======= Date: 18Mar10 Time: 14:54 (Chiraphong Khumkhrong) =======\r\n# agent unable to turn on computer\r\n\r\n# ACER\r\n\r\nSolution:\r\n\r\n======= Date: 18Mar10 Time: 14:54 (Chiraphong Khumkhrong) =======\r\n# transfer call to K.Mongkol\r\n======= Date: 18Mar10 Time: 14:55 (Mongkol Jokkaew) =======\r\npls on site pc acer no power \r\nuser k. aea 02-251-8448\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4684, 57, 2200, 0, 'Tiwa_P', 38, '', 1268903040, 'Staff On Site : Khipthaseth 084-070-7179\r\nAcer Job : 180310-429\r\nDate :  18-03-2010 / Time : 13:41PM\r\nSolution : Check Lan & Add Route & Check CMOS & DNS \r\nChange : No Part\r\nClose Job: 15:35PM\r\nComment :\r\nContact : 02-2079181 k.มงคล\r\nComplete: 15:35PM', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4686, 57, 2201, 0, 'Tiwa_P', 38, '', 1268904401, 'Staff On Site : Tienchai 082-331-4039\r\nAcer Job : 180310-528\r\nDate :  18-03-2010 / Time : 14:58PM\r\nSolution : LCD\r\nChange : No Part\r\nClose Job: 16:02PM\r\nComment : \r\nContact : 02-2079181 k.สุขุม\r\nComplete: 16:02PM', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4687, 57, 2202, 1, 'Tiwa_P', 38, 'acer acer / 18-03-10 / 17.37 / LTR No: 426298:COMPLETE', 1268908998, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 19-3-2010 10:09 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff On Site : Tiwa 081-778-0017\r\nAcer Job : \r\nDate :  18-03-2010 / Time : 17:37\r\nSolution :\r\nChange :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete:\r\n\r\n\r\nMessage Created: [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]18[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]MAR[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]2010 17:33\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]\r\nCall Received [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]18[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]MAR[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]2010 17:18[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2] by Sakaojai Russameewong\r\nFrom Unknown/\r\nfrom company: Accord Travel Co., Ltd.\r\n[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]160/315[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2] ITF Silom Place, [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]17[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]th Floor, Silom, Bangrak\r\n\r\nBangkok\r\nPhone:+[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]6626343431\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Fax:+[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]6622372453\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]\r\nLTR No: [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]426298\r\n[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Title: T/Request:Other Printers\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\nprint incompleted\r\n\r\nSolution:\r\n\r\n[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]======= [/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Date: [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]18[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Mar[/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]10[/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2] Time: [/size][/font][/size][/font][font=Angsana New][size=2][font=Angsana New][size=2]17:33 ([/size][/font][/size][/font][font=Arial][size=2][font=Arial][size=2]Mongkol Jokkaew) =======\r\npls on site chk proprinter print problem\r\nand spare cable printer \r\n[/size][/font][/size][/font][font=Arial]user k. aee tel [/font][font=Angsana New][size=6][font=Angsana New][size=6]02-634-2732\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4688, 57, 2202, 0, 'Tiwa_P', 38, '', 1268909043, 'ได้ทำการติดต่อ คุณ aee แล้ว สะดวกให้เข้าทำการ ในวันที่ 19-03-2010 เวลา 10.00AM\r\n\r\nติดต่อทาง amadeus k.narong', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(14823, 123, 6894, 1, 'Tiwa_P', 38, 'ACER Access /30-01-12 /16:11 /LTR No: 589669 : COMPELTE (S/W)', 1327915163, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 31-1-2012 16:26 [/i]\n\nStaff On Site : Kuekrit  083-984-4094\r\nJob acer : 300112-718\r\nDate : 30-01-12/15.50\r\nSolution :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k. \r\n\r\n\r\nPls onsite tomorow 31/01/12 11.00am\r\nMessage Created: 30JAN2012 16:10\r\n\r\nCall Received 30JAN2012 16:09 by Ekkapong Nganpongsa\r\nFrom cholticha/\r\nfrom company: Siam Pacific Express Ltd., Part.\r\n3172 Moo 10, Sukhumvit 107 Rd., Somrong-Nua, A. Muang\r\n\r\nSamutprakarn\r\nPhone:+6627433022\r\nFax:+6627433346\r\n\r\nLTR No: 589669\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\nSolution:\r\n======= Date: 30Jan12   Time: 16:10   (Ekkapong Nganpongsa) =======\r\nAcer team pls onsite install vista 1PC Office ID BKKTG21YH\r\nCID: 358318273609  ATID: 58667316\r\nContact agt k.Chonticha 02-7433022\r\npls onsite tomorow 31/01/12 11.00am\r\n\r\nBest Regards.\r\nEkkapong  Nganpongsa \r\nTechnical Coordination Officer,\r\nCustomer Service.\r\nTHAI-Amadeus Southeast Asia Co.,Ltd. \r\nT: + 66 (0)74 245 333 \r\nF: + 66 (0)74 246 233 \r\n[email=ekkapong@thaiamadeus.com]ekkapong@thaiamadeus.com[/email] \r\n[url=http://www.tg1a.com/technical/www.thaiamadeus.com]www.thaiamadeus.com[/url]', '203.150.200.77', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4691, 57, 2202, 0, 'Tiwa_P', 38, '', 1268968150, 'Staff On Site : Khipthaseth 084-070-7179\r\nAcer Job : 180310-687\r\n\r\nDate :  18-03-2010 / Time : 17:37\r\nSolution : เปลียนสาย ปริ้นเตอร์\r\nChange :  เปลียนสาย ปริ้นเตอร์\r\nClose Job: 9.49am\r\nComment :\r\nContact : 02-2079181 k.วีรนนท์\r\nComplete: 9.49am', '203.150.200.66', 0, 0, 0, 0, -1, -1, 0, 0, 0, 0, 0),
(4692, 57, 2204, 1, 'Tiwa_P', 38, 'ACER HP / 19-3-10 / 10:27 / LTR No: 426396:Cancel', 1268968657, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 19-3-2010 11:28 [/i]\n\nStaff On Site : Tiwa_P 081-778-0017\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete:\r\n\r\n\r\n[font=Arial][size=2][font=Arial][size=2]Message Created: 19MAR2010 10:13\r\n\r\nCall Received 19MAR2010 10:06 by Sakaojai Russameewong\r\nFrom Unknown/\r\nfrom company: Regale International Travel Co., Ltd.\r\n191/1-2 Soi Suksaviddhaya, Sathorn Nua Rd., Silom, Bangrak\r\n\r\nBangkok\r\nPhone:+6626352450\r\nFax:+6626350170\r\n\r\nLTR No: 426396\r\nTitle: T/Request:Malware 1A Owned\r\nSeverity: Low\r\nStatus: Open\r\n\r\nDescription:\r\nwhen open vista has error wxp internet security .....\r\n\r\nSolution:\r\n\r\n======= Date: 19Mar10 Time: 10:13 (Weranon Klaiprayoun) =======\r\n- pls scan & clean virus\r\n- contact K.Luckana 02 386-1319 Fl.3\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0),
(4693, 57, 2205, 1, 'Tiwa_P', 38, 'ACER Access /19-03-10 /10:35 /LTR No: 426418:COMPLETE', 1268969984, '[i=s] แก้ไขล่าสุด Tiwa_P เมื่อ 19-3-2010 12:47 [/i]\n\n[font=Arial][size=2][font=Arial][size=2]Staff On Site : Tiwa_P 081-778-0017\r\nAcer Job :\r\nDate :  / Time :\r\nSolution :\r\nChange :\r\nClose Job:\r\nComment :\r\nContact : 02-2079181 k.\r\nComplete:\r\n\r\nMessage Created: 19MAR2010 10:34\r\n\r\nCall Received 19MAR2010 10:28 by Ekkapong Nganpongsa\r\nFrom Unknown/\r\nfrom company: Sankei Travel (Thailand)\r\n138 Boonmitr Building, 4th Floor, Silom Rd., Silom, Bangrak\r\n\r\nBangkok\r\nPhone:+6622371246\r\nFax:+6622377106\r\n\r\nLTR No: 426418\r\nTitle: T/Request:1A Selling Platform-Local script&appli.\r\nSeverity: Low\r\nStatus: Pending Provider\r\n\r\nDescription:\r\n\r\n\r\nSolution:\r\n======= Date: 19Mar10 Time: 10:34 (Ekkapong Nganpongsa) =======\r\nACER team pls onsite install amadeus selling platform 1PC\r\nCID: 142663769489 ATID: 58 6626F4\r\nUnder Office ID BKKTG21BE\r\n\r\nContact agent Mr.Takeshi\r\nTel: 02-237 1243\r\n[/size][/font][/size][/font]', '203.150.200.66', 0, 0, 0, 0, 0, -1, 0, 0, 0, 0, 0);
