<p class="MsoNormal"><span style="font-size: 10.0pt; font-family: &quot;Courier New&quot;;">RP/BKK1A0980/<br /></span><span style="font-family: 'Courier New'; font-size: 10pt; line-height: 1.3em;"> 1 RM ------------------------SWISS AIR NEWS-----------------------------<br /></span><span style="font-family: 'Courier New'; font-size: 10pt; line-height: 1.3em;"> 2 RM DATE 17 AUGUST 2010<br /></span><span style="font-family: 'Courier New'; font-size: 10pt; line-height: 1.3em;"> 3 RM DEAR AGENTS,<br /></span><span style="font-family: 'Courier New'; font-size: 10pt; line-height: 1.3em;"> 4 RM SWISS CONTACT CENTER<br /></span><span style="font-family: 'Courier New'; font-size: 10pt; line-height: 1.3em;"> 5 RM EFFECTIVE FROM 15 AUGUST 2010<br /></span><span style="font-family: 'Courier New'; font-size: 10pt; line-height: 1.3em;"> 6 RM 16TH FLOOR.,</span>Q.HOUSE  ASOKE BUILDING<span style="font-family: 'Courier New'; font-size: 10pt; line-height: 1.3em;">,<br /></span><span style="font-family: 'Courier New'; font-size: 10pt; line-height: 1.3em;"> 7 RM 66 SUKHUMVIT 21 ROAD,<br /></span><span style="font-family: 'Courier New'; font-size: 10pt; line-height: 1.3em;"> 8 RM </span>BANGKOK<span style="font-family: 'Courier New'; font-size: 10pt; line-height: 1.3em;"> 10110, </span>THAILAND<br /><span style="font-family: 'Courier New'; font-size: 10pt; line-height: 1.3em;"> 9 RM OFFICE HOURS: 08:30-12:00 AND 13:00-17:30<br /></span><span style="font-family: 'Courier New'; font-size: 10pt; line-height: 1.3em;"> 10 RM OPEN : MONDAY-FRIDAY<br /></span><span style="font-family: 'Courier New'; font-size: 10pt; line-height: 1.3em;"> 11 RM CLOSE : SATURDAY,SUNDAY AND PUBLIC </span>HOLIDAY<br /><span style="font-family: 'Courier New'; font-size: 10pt; line-height: 1.3em;"> 12 RM TEL: +66 2 654 6868<br /></span><span style="font-family: 'Courier New'; font-size: 10pt; line-height: 1.3em;"> 13 RM FAX: +66 2 664 2808<br /></span><span style="font-family: 'Courier New'; font-size: 10pt; line-height: 1.3em;"> 14 RM E-MAIL: </span><span style="font-family: 'Courier New'; font-size: 10pt; line-height: 1.3em;"><a href="mailto:BKKSHSR@SWISS.COM" style="color: windowtext; font-family: 'Courier New'; font-size: 10pt; line-height: 1.3em;">BKKSHSR@SWISS.COM</a><span style="color: #000000;"><br /></span></span><span style="font-family: 'Courier New'; font-size: 10pt; line-height: 1.3em;"> 15 RM WEBSITE: </span><span style="font-family: 'Courier New'; font-size: 10pt; line-height: 1.3em;"><a href="http://WWW.SWISS.COM/TH" style="color: windowtext; font-family: 'Courier New'; font-size: 10pt; line-height: 1.3em;">WWW.SWISS.COM/TH</a><span style="color: #000000;"><br /></span></span><span style="font-family: 'Courier New'; font-size: 10pt; line-height: 1.3em;"> 16 RM BEST REGARDS/AMADEUS<br /></span><span style="font-family: 'Courier New'; font-size: 10pt; line-height: 1.3em;"> 17 RM -----------------------------------------</span><strong style="font-family: 'Courier New'; font-size: 10pt; line-height: 1.3em;">--------------------------</strong></p>