<p class="MsoNormal"><span style="font-size: 10.0pt; font-family: &quot;Courier New&quot;;">RP/BKK1A0980/                                                                  <br /></span><span style="font-family: 'Courier New'; font-size: 13px;"> 1 RM -------------SAFEGUARD YOUR PNR-------------                            <br /></span><span style="font-family: 'Courier New'; font-size: 13px;"> 2 RM DATE : OCTOBER31,2011                                                   <br /></span><span style="font-family: 'Courier New'; font-size: 13px;"> 3 RM DEAR TRAVEL PARTNERS,                                                   <br /></span><span style="font-family: 'Courier New'; font-size: 13px;"> 4 RM WE WOULD LIKE TO ADVISE YOU THAT WITH IMMEDIATE EFFECT                  <br /></span><span style="font-family: 'Courier New'; font-size: 13px;"> 5 RM YOU MUST NOT USE -ES- (EXTENDED PNR SECURITY) WITH WILD                 <br /></span><span style="font-family: 'Courier New'; font-size: 13px;"> 6 RM CARD (*) CHARACTERS. THE -ES- ENTRY MUST SPECIFY THE                    <br /></span><span style="font-family: 'Courier New'; font-size: 13px;"> 7 RM COMPLETE TARGET OFFICE ID.                                              <br /></span><span style="font-family: 'Courier New'; font-size: 13px;"> 8 RM WE WOULD LIKE TO REMIND YOU OF THE CORRECT USAGE OF THE                 <br /></span><span style="font-family: 'Courier New'; font-size: 13px;"> 9 RM -ES- ENTRIES WITH FOLLOWING SHORT EXAMPLES:                             <br /></span><span style="font-family: 'Courier New'; font-size: 13px;"> 10 RM 1) ESOFFICE ID-B: FOR FULL ACCESS RIGHT (READ AND WRITE)                <br /></span><span style="font-family: 'Courier New'; font-size: 13px;"> 11 RM 2) ESOFFICE ID-R: FOR READ ONLY ACCESS                                  <br /></span><span style="font-family: 'Courier New'; font-size: 13px;"> 12 RM 3) ESOFFICE ID-T: FOR READ AND TICKETING ONLY ACCESS                    <br /></span><span style="font-family: 'Courier New'; font-size: 13px;"> 13 RM 4) ESOFFICE ID1-B, OFFICE ID2-R: FOR FULL ACCESS RIGHT                  <br /></span><span style="font-family: 'Courier New'; font-size: 13px;"> 14 RM TO THE PNR BY THE SPECIFIED OFFICE ID1 AND READ ONLY                    <br /></span><span style="font-family: 'Courier New'; font-size: 13px;"> 15 RM ACCESS TO OFFICE ID2 (A PNR CAN STORE MAXIMUM ES ACCESS                 <br /></span><span style="font-family: 'Courier New'; font-size: 13px;"> 16 RM RIGHT WITH 5 DIFFERENT TRAVEL AGENCIES)                                 <br /></span><span style="font-family: 'Courier New'; font-size: 13px;"> 17 RM 5) CANCEL THE -ES- ACCESS USING -ESX-                                    <br /></span><span style="font-family: 'Courier New'; font-size: 13px;"> 18 RM FOLLOWING THESE SIMPLE PROCEDURES WILL SECURE YOUR PNR'S                <br /></span><span style="font-family: 'Courier New'; font-size: 13px;"> 19 RM FURTHER WHEN USING THE INDIVIDUAL PNR SECURITY                          <br /></span><span style="font-family: 'Courier New'; font-size: 13px;"> 20 RM BEST REGARDS/AMADEUS HELPDESK                                            <br /></span><span style="font-family: 'Courier New'; font-size: 13px;"> 21 RM --------------------------------------------</span></p>